{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741928474748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846019584,\"uptime\":1748204.06,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23364380,\"nice\":13940,\"sys\":3399490,\"idle\":1715156290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23264700,\"nice\":13690,\"sys\":3412470,\"idle\":1715379480,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6112,\"sum\":59602}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:01:14.748595+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741928474748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:01:14.748687+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741928534748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846019584,\"uptime\":1748264.06,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23364940,\"nice\":13940,\"sys\":3399550,\"idle\":1715215480,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23265380,\"nice\":13690,\"sys\":3412530,\"idle\":1715438700,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6103,\"sum\":59606}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:02:14.748573+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741928534748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:02:14.748689+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741928654748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846035968,\"uptime\":1748384.06,\"totalMem\":4018155520,\"loadavg\":[0.18,0.11,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23365760,\"nice\":13940,\"sys\":3399690,\"idle\":1715333980,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23266240,\"nice\":13690,\"sys\":3412680,\"idle\":1715557070,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6098,\"sum\":59609}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:04:14.748578+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741928654748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:04:14.748659+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741928834748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846232576,\"uptime\":1748564.06,\"totalMem\":4018155520,\"loadavg\":[0.1,0.1,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23367760,\"nice\":13940,\"sys\":3399970,\"idle\":1715511080,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23268010,\"nice\":13690,\"sys\":3412930,\"idle\":1715734400,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6107,\"sum\":59607}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:07:14.748750+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741928834748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:07:14.748754+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741928894748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846240768,\"uptime\":1748624.06,\"totalMem\":4018155520,\"loadavg\":[0.04,0.08,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23368220,\"nice\":13940,\"sys\":3400020,\"idle\":1715570300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23268510,\"nice\":13690,\"sys\":3413000,\"idle\":1715793650,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6104,\"sum\":59611}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:08:14.748560+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741928894748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:08:14.748664+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741929014748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846601216,\"uptime\":1748744.06,\"totalMem\":4018155520,\"loadavg\":[0.03,0.06,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23369110,\"nice\":13940,\"sys\":3400190,\"idle\":1715688660,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23269440,\"nice\":13690,\"sys\":3413170,\"idle\":1715912060,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6105,\"sum\":59611}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:10:14.748545+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741929014748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:10:14.748699+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741929134748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846617600,\"uptime\":1748864.06,\"totalMem\":4018155520,\"loadavg\":[0,0.04,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23370260,\"nice\":13940,\"sys\":3400380,\"idle\":1715807010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23270200,\"nice\":13690,\"sys\":3413330,\"idle\":1716030550,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6104,\"sum\":59608}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:12:14.748541+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741929134748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:12:14.748703+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741929364581, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:16:04.581289+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741929364582, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:16:04.582665+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741929494748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2849533952,\"uptime\":1749224.06,\"totalMem\":4018155520,\"loadavg\":[0.03,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23373620,\"nice\":13940,\"sys\":3400900,\"idle\":1716162140,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23273090,\"nice\":13690,\"sys\":3413730,\"idle\":1716385880,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6107,\"sum\":59613}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:18:14.748520+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741929494748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:18:14.748662+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741929734752, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2849619968,\"uptime\":1749464.06,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23375210,\"nice\":13940,\"sys\":3401240,\"idle\":1716398910,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23275330,\"nice\":13690,\"sys\":3414040,\"idle\":1716622640,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6105,\"sum\":59609}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:22:14.752550+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741929734752, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:22:14.752673+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741929809122, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.008145,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:23:29.122799+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741929809122, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:23:29.122905+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741929809945, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":822.858593,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:23:29.945885+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741929809945, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:23:29.945980+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741929810064, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":118.448267,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:23:30.064571+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741929810064, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:23:30.064679+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741929810456, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":392.204209,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:23:30.456982+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741929810457, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:23:30.457119+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741929914752, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2850914304,\"uptime\":1749644.06,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23376770,\"nice\":13940,\"sys\":3401490,\"idle\":1716576460,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23276700,\"nice\":13690,\"sys\":3414300,\"idle\":1716800190,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6099,\"sum\":59610}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:25:14.752574+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741929914752, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:25:14.752679+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741930034752, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2851381248,\"uptime\":1749764.06,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23377970,\"nice\":13940,\"sys\":3401650,\"idle\":1716694740,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23277640,\"nice\":13690,\"sys\":3414470,\"idle\":1716918690,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6097,\"sum\":59610}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:27:14.752591+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741930034752, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:27:14.752747+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741930214748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2855952384,\"uptime\":1749944.06,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23379460,\"nice\":13940,\"sys\":3401930,\"idle\":1716872310,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23278960,\"nice\":13690,\"sys\":3414690,\"idle\":1717096330,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6107,\"sum\":59606}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:30:14.748560+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741930214748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:30:14.748671+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741930634748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2841669632,\"uptime\":1750364.06,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23383760,\"nice\":13940,\"sys\":3402540,\"idle\":1717286500,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23282670,\"nice\":13690,\"sys\":3415260,\"idle\":1717510200,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6102,\"sum\":59608}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:37:14.748550+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741930634748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:37:14.748831+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741930874748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2841489408,\"uptime\":1750604.06,\"totalMem\":4018155520,\"loadavg\":[0.09,0.08,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23386040,\"nice\":13940,\"sys\":3402850,\"idle\":1717523290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23284560,\"nice\":13690,\"sys\":3415590,\"idle\":1717747000,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6115,\"sum\":59607}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:41:14.748534+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741930874748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:41:14.748738+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741931114748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2841247744,\"uptime\":1750844.06,\"totalMem\":4018155520,\"loadavg\":[0,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23388180,\"nice\":13940,\"sys\":3403190,\"idle\":1717760060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23286540,\"nice\":13690,\"sys\":3415970,\"idle\":1717983780,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6102,\"sum\":59611}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:45:14.748560+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741931114748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:45:14.748663+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741931474748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2841710592,\"uptime\":1751204.06,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23391100,\"nice\":13940,\"sys\":3403730,\"idle\":1718115280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23289840,\"nice\":13690,\"sys\":3416490,\"idle\":1718339020,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6111,\"sum\":59607}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:51:14.748538+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741931474748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:51:14.748647+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741931534748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2842476544,\"uptime\":1751264.06,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23391510,\"nice\":13940,\"sys\":3403810,\"idle\":1718174530,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23290200,\"nice\":13690,\"sys\":3416550,\"idle\":1718398230,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6104,\"sum\":59611}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:52:14.748541+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741931534748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:52:14.748673+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741931772574, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:56:12.574533+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741931772575, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:56:12.575943+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741931894748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2842345472,\"uptime\":1751624.06,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23395130,\"nice\":13940,\"sys\":3404300,\"idle\":1718529720,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23293060,\"nice\":13690,\"sys\":3417080,\"idle\":1718753480,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6100,\"sum\":59611}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:58:14.748540+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741931894748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T05:58:14.748664+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932014748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2842206208,\"uptime\":1751744.06,\"totalMem\":4018155520,\"loadavg\":[0.29,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23396170,\"nice\":13940,\"sys\":3404470,\"idle\":1718648120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23293860,\"nice\":13690,\"sys\":3417300,\"idle\":1718871940,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6102,\"sum\":59608}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:00:14.748568+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741932014748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:00:14.748715+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932074748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2842173440,\"uptime\":1751804.06,\"totalMem\":4018155520,\"loadavg\":[0.11,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23396640,\"nice\":13940,\"sys\":3404530,\"idle\":1718707320,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23294280,\"nice\":13690,\"sys\":3417380,\"idle\":1718931190,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6106,\"sum\":59605}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:01:14.748557+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741932074748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:01:14.748708+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932254748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2841939968,\"uptime\":1751984.06,\"totalMem\":4018155520,\"loadavg\":[0.08,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23398290,\"nice\":13940,\"sys\":3404710,\"idle\":1718884970,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23295540,\"nice\":13690,\"sys\":3417580,\"idle\":1719108950,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6104,\"sum\":59614}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:04:14.748532+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741932254748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:04:14.748691+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932356228, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":102.989479,\"method\":\"BoltInteraction.incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:05:56.228663+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741932356230, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:05:56.230966+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932356231, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006758,\"method\":\"BoltCommandIncidentReqd.rejectIfClosedMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:05:56.231043+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741932356231, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:05:56.231126+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741932613600, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:10:13.601035+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741932613601, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:10:13.601493+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932613601, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T06:10:13.584Z\",\"user\":{\"id\":\"450e2adb-d1a1-4c12-8d91-b0146f01d230\",\"email\":\"vivekraja.rajendran@salesforce.com\",\"active\":true,\"name\":\"Vivekraja Rajendran\",\"firstName\":\"Vivekraja\",\"lastName\":\"Rajendran\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000hqf0IAA\",\"slackUserId\":\"WAYCCR9EJ\",\"createdBy\":\"vivekraja.rajendran@salesforce.com\",\"modifiedBy\":\"vivekraja.rajendran@salesforce.com\",\"createdAt\":\"2022-06-07T05:45:40.981Z\",\"modifiedAt\":\"2022-06-07T05:45:40.981Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:04.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T06:07:10.545Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:07:33.477Z\"},\"eventObj\":{\"id\":\"239c1161-abe6-4ca8-a8ff-9631f4c9c887\",\"serviceId\":\"PESOBA9\",\"serviceName\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"serviceLink\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PESOBA9\",\"responderName\":\"Mahesh Kumar Bolagum\",\"responderId\":\"PIJG51K\",\"responderLink\":\"https:\/\/salesforce.pagerduty.com\/users\/PIJG51K\",\"incidentNumber\":\"14006377\",\"incidentTitle\":\"Incident: Sherlock_APT Degradation Alert for usa790\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Sherlock_APT Degradation Alert for usa790\\nSeverity: Sev2\\nSlack Channel: #icc-73013389\\nBridge URL: https:\/\/meet.google.com\/sty-wbts-gud\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\\nAdditional Details: \",\"incidentLink\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1JGA7PT10NDLQ\",\"success\":true,\"pageTimestamp\":\"2025-03-14T06:10:13.522Z\",\"pdData\":{\"incident\":{\"incident_number\":14006377,\"title\":\"Incident: Sherlock_APT Degradation Alert for usa790\",\"description\":\"Incident: Sherlock_APT Degradation Alert for usa790\",\"created_at\":\"2025-03-14T06:10:13Z\",\"updated_at\":\"2025-03-14T06:10:13Z\",\"status\":\"triggered\",\"incident_key\":\"e34bc06126394b8fa65a1104b5935ca3\",\"service\":{\"id\":\"PESOBA9\",\"type\":\"service_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PESOBA9\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PESOBA9\"},\"assignments\":[{\"at\":\"2025-03-14T06:10:13Z\",\"assignee\":{\"id\":\"PIJG51K\",\"type\":\"user_reference\",\"summary\":\"Mahesh Kumar Bolagum\",\"self\":\"https:\/\/api.pagerduty.com\/users\/PIJG51K\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/users\/PIJG51K\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T06:10:13Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R02WF0QL5M16YTVSGYPJS6ICMW\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https:\/\/api.pagerduty.com\/log_entries\/R02WF0QL5M16YTVSGYPJS6ICMW\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1JGA7PT10NDLQ\/log_entries\/R02WF0QL5M16YTVSGYPJS6ICMW\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P5H25IT\",\"type\":\"escalation_policy_reference\",\"summary\":\"DSR Database Operations\",\"self\":\"https:\/\/api.pagerduty.com\/escalation_policies\/P5H25IT\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/P5H25IT\"},\"teams\":[{\"id\":\"PF0V5OX\",\"type\":\"team_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering\",\"self\":\"https:\/\/api.pagerduty.com\/teams\/PF0V5OX\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/teams\/PF0V5OX\"}],\"impacted_services\":[{\"id\":\"PESOBA9\",\"type\":\"service_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PESOBA9\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PESOBA9\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T06:20:13Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T06:10:13Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PESOBA9\",\"type\":\"service_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PESOBA9\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PESOBA9\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1JGA7PT10NDLQ\",\"type\":\"incident\",\"summary\":\"[#14006377] Incident: Sherlock_APT Degradation Alert for usa790\",\"self\":\"https:\/\/api.pagerduty.com\/incidents\/Q1JGA7PT10NDLQ\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1JGA7PT10NDLQ\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Sherlock_APT Degradation Alert for usa790\\nSeverity: Sev2\\nSlack Channel: #icc-73013389\\nBridge URL: https:\/\/meet.google.com\/sty-wbts-gud\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\\nAdditional Details: \"}}},\"responderEmail\":\"maheshkumar@salesforce.com\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:10:13.601595+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932613601, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:10:13.601597+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932613601, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:10:13.601866+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741932613601, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:10:13.601866+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932613601, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T06:10:13.584Z\",\"user\":{\"id\":\"450e2adb-d1a1-4c12-8d91-b0146f01d230\",\"email\":\"vivekraja.rajendran@salesforce.com\",\"active\":true,\"name\":\"Vivekraja Rajendran\",\"firstName\":\"Vivekraja\",\"lastName\":\"Rajendran\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000hqf0IAA\",\"slackUserId\":\"WAYCCR9EJ\",\"createdBy\":\"vivekraja.rajendran@salesforce.com\",\"modifiedBy\":\"vivekraja.rajendran@salesforce.com\",\"createdAt\":\"2022-06-07T05:45:40.981Z\",\"modifiedAt\":\"2022-06-07T05:45:40.981Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:04.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T06:07:10.545Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:07:33.477Z\"},\"eventObj\":{\"id\":\"239c1161-abe6-4ca8-a8ff-9631f4c9c887\",\"serviceId\":\"PESOBA9\",\"serviceName\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"serviceLink\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PESOBA9\",\"responderName\":\"Mahesh Kumar Bolagum\",\"responderId\":\"PIJG51K\",\"responderLink\":\"https:\/\/salesforce.pagerduty.com\/users\/PIJG51K\",\"incidentNumber\":\"14006377\",\"incidentTitle\":\"Incident: Sherlock_APT Degradation Alert for usa790\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Sherlock_APT Degradation Alert for usa790\\nSeverity: Sev2\\nSlack Channel: #icc-73013389\\nBridge URL: https:\/\/meet.google.com\/sty-wbts-gud\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\\nAdditional Details: \",\"incidentLink\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1JGA7PT10NDLQ\",\"success\":true,\"pageTimestamp\":\"2025-03-14T06:10:13.522Z\",\"pdData\":{\"incident\":{\"incident_number\":14006377,\"title\":\"Incident: Sherlock_APT Degradation Alert for usa790\",\"description\":\"Incident: Sherlock_APT Degradation Alert for usa790\",\"created_at\":\"2025-03-14T06:10:13Z\",\"updated_at\":\"2025-03-14T06:10:13Z\",\"status\":\"triggered\",\"incident_key\":\"e34bc06126394b8fa65a1104b5935ca3\",\"service\":{\"id\":\"PESOBA9\",\"type\":\"service_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PESOBA9\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PESOBA9\"},\"assignments\":[{\"at\":\"2025-03-14T06:10:13Z\",\"assignee\":{\"id\":\"PIJG51K\",\"type\":\"user_reference\",\"summary\":\"Mahesh Kumar Bolagum\",\"self\":\"https:\/\/api.pagerduty.com\/users\/PIJG51K\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/users\/PIJG51K\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T06:10:13Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R02WF0QL5M16YTVSGYPJS6ICMW\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https:\/\/api.pagerduty.com\/log_entries\/R02WF0QL5M16YTVSGYPJS6ICMW\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1JGA7PT10NDLQ\/log_entries\/R02WF0QL5M16YTVSGYPJS6ICMW\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P5H25IT\",\"type\":\"escalation_policy_reference\",\"summary\":\"DSR Database Operations\",\"self\":\"https:\/\/api.pagerduty.com\/escalation_policies\/P5H25IT\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/P5H25IT\"},\"teams\":[{\"id\":\"PF0V5OX\",\"type\":\"team_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering\",\"self\":\"https:\/\/api.pagerduty.com\/teams\/PF0V5OX\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/teams\/PF0V5OX\"}],\"impacted_services\":[{\"id\":\"PESOBA9\",\"type\":\"service_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PESOBA9\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PESOBA9\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T06:20:13Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T06:10:13Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PESOBA9\",\"type\":\"service_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PESOBA9\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PESOBA9\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1JGA7PT10NDLQ\",\"type\":\"incident\",\"summary\":\"[#14006377] Incident: Sherlock_APT Degradation Alert for usa790\",\"self\":\"https:\/\/api.pagerduty.com\/incidents\/Q1JGA7PT10NDLQ\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1JGA7PT10NDLQ\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Sherlock_APT Degradation Alert for usa790\\nSeverity: Sev2\\nSlack Channel: #icc-73013389\\nBridge URL: https:\/\/meet.google.com\/sty-wbts-gud\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\\nAdditional Details: \"}}},\"responderEmail\":\"maheshkumar@salesforce.com\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:10:13.601871+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932613601, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-page-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:10:13.601872+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741932613601, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-page-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:10:13.601872+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741932613656, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:10:13.657055+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741932613657, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:10:13.657062+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932613657, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T06:10:13.646Z\",\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:04.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T06:07:10.545Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:07:33.477Z\"},\"eventObj\":{\"users\":[\"WD9D9KJJD\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:10:13.657129+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932613657, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:10:13.657171+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932613657, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:10:13.657303+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741932613657, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:10:13.657399+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932613657, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T06:10:13.646Z\",\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:04.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T06:07:10.545Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:07:33.477Z\"},\"eventObj\":{\"users\":[\"WD9D9KJJD\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:10:13.657437+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932613657, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-slack-channel-invite-users]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:10:13.657439+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932613657, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Incident invite notification for [icc-slack-channel-invite-users]: {\"createdAt\":\"2025-03-14T06:10:13.646Z\",\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:04.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T06:07:10.545Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:07:33.477Z\"},\"eventObj\":{\"users\":[\"WD9D9KJJD\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:10:13.657494+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932613657, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Could not invite incident commander from event" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:10:13.657502+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932613657, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Inviting Slack users" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:10:13.657514+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932614748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2854658048,\"uptime\":1752344.06,\"totalMem\":4018155520,\"loadavg\":[0.34,0.09,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23402210,\"nice\":13940,\"sys\":3405260,\"idle\":1719239280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23299380,\"nice\":13690,\"sys\":3418260,\"idle\":1719463470,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6112,\"sum\":59607}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:10:14.748537+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741932614748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:10:14.748682+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932621160, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":296.769555,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:10:21.160448+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741932621160, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:10:21.160533+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741932752470, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:32.470217+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741932752470, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:32.470591+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932752470, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T06:12:32.233Z\",\"user\":{\"id\":\"d637d183-0244-4a9f-b2d2-d64c9049af45\",\"email\":\"cng@salesforce.com\",\"active\":true,\"name\":\"Clifford Ng\",\"firstName\":\"Clifford\",\"lastName\":\"Ng\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000FaSXIA0\",\"slackUserId\":\"WAXFK7KDY\",\"createdBy\":\"cng@salesforce.com\",\"modifiedBy\":\"cng@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:12.706Z\",\"modifiedAt\":\"2022-07-15T09:24:12.706Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"modifiedAt\":\"2025-03-14T06:07:10.545Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"2f55bcb2-e3c1-462a-9662-46b35d022255\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"450e2adb-d1a1-4c12-8d91-b0146f01d230\",\"email\":\"vivekraja.rajendran@salesforce.com\",\"active\":true,\"name\":\"Vivekraja Rajendran\",\"firstName\":\"Vivekraja\",\"lastName\":\"Rajendran\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000hqf0IAA\",\"slackUserId\":\"WAYCCR9EJ\",\"createdBy\":\"vivekraja.rajendran@salesforce.com\",\"modifiedBy\":\"vivekraja.rajendran@salesforce.com\",\"createdAt\":\"2022-06-07T05:45:40.981Z\",\"modifiedAt\":\"2022-06-07T05:45:40.981Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:11:35.382Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"sentBySlackUserId\":\"WAXFK7KDY\",\"sentBy\":\"Clifford Ng\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"duration\":\"26 minutes\",\"incidentCommander\":\"Vivekraja Rajendran\",\"incidentCommanderSlackUserId\":\"WAYCCR9EJ\",\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"APT spike on usa790 (single tenant cell).\",\"actions\":\"CDSE has been paged.\"},\"sentAt\":\"2025-03-14T06:12:31.816Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"da2627d3-3022-453b-89a2-637bea75778b\",\"allInternalCommsReport\":[{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"sentBySlackUserId\":\"WAXFK7KDY\",\"sentBy\":\"Clifford Ng\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"duration\":\"26 minutes\",\"incidentCommander\":\"Vivekraja Rajendran\",\"incidentCommanderSlackUserId\":\"WAYCCR9EJ\",\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"APT spike on usa790 (single tenant cell).\",\"actions\":\"CDSE has been paged.\"},\"sentAt\":\"2025-03-14T06:12:31.816Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"gzvgci-naidva-sr9vd9-m169-1741932750843\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:32.470708+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932752470, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:32.470710+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932752470, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:32.473395+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741932752470, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:32.473397+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932752470, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T06:12:32.233Z\",\"user\":{\"id\":\"d637d183-0244-4a9f-b2d2-d64c9049af45\",\"email\":\"cng@salesforce.com\",\"active\":true,\"name\":\"Clifford Ng\",\"firstName\":\"Clifford\",\"lastName\":\"Ng\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000FaSXIA0\",\"slackUserId\":\"WAXFK7KDY\",\"createdBy\":\"cng@salesforce.com\",\"modifiedBy\":\"cng@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:12.706Z\",\"modifiedAt\":\"2022-07-15T09:24:12.706Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"modifiedAt\":\"2025-03-14T06:07:10.545Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"2f55bcb2-e3c1-462a-9662-46b35d022255\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"450e2adb-d1a1-4c12-8d91-b0146f01d230\",\"email\":\"vivekraja.rajendran@salesforce.com\",\"active\":true,\"name\":\"Vivekraja Rajendran\",\"firstName\":\"Vivekraja\",\"lastName\":\"Rajendran\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000hqf0IAA\",\"slackUserId\":\"WAYCCR9EJ\",\"createdBy\":\"vivekraja.rajendran@salesforce.com\",\"modifiedBy\":\"vivekraja.rajendran@salesforce.com\",\"createdAt\":\"2022-06-07T05:45:40.981Z\",\"modifiedAt\":\"2022-06-07T05:45:40.981Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:11:35.382Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"sentBySlackUserId\":\"WAXFK7KDY\",\"sentBy\":\"Clifford Ng\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"duration\":\"26 minutes\",\"incidentCommander\":\"Vivekraja Rajendran\",\"incidentCommanderSlackUserId\":\"WAYCCR9EJ\",\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"APT spike on usa790 (single tenant cell).\",\"actions\":\"CDSE has been paged.\"},\"sentAt\":\"2025-03-14T06:12:31.816Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"da2627d3-3022-453b-89a2-637bea75778b\",\"allInternalCommsReport\":[{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"sentBySlackUserId\":\"WAXFK7KDY\",\"sentBy\":\"Clifford Ng\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"duration\":\"26 minutes\",\"incidentCommander\":\"Vivekraja Rajendran\",\"incidentCommanderSlackUserId\":\"WAYCCR9EJ\",\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"APT spike on usa790 (single tenant cell).\",\"actions\":\"CDSE has been paged.\"},\"sentAt\":\"2025-03-14T06:12:31.816Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"gzvgci-naidva-sr9vd9-m169-1741932750843\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:32.473408+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932752470, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-internal-comms-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:32.473409+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932752471, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-internal-comms-request]: {\"createdAt\":\"2025-03-14T06:12:32.233Z\",\"user\":{\"id\":\"d637d183-0244-4a9f-b2d2-d64c9049af45\",\"email\":\"cng@salesforce.com\",\"active\":true,\"name\":\"Clifford Ng\",\"firstName\":\"Clifford\",\"lastName\":\"Ng\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000FaSXIA0\",\"slackUserId\":\"WAXFK7KDY\",\"createdBy\":\"cng@salesforce.com\",\"modifiedBy\":\"cng@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:12.706Z\",\"modifiedAt\":\"2022-07-15T09:24:12.706Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"modifiedAt\":\"2025-03-14T06:07:10.545Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"2f55bcb2-e3c1-462a-9662-46b35d022255\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"450e2adb-d1a1-4c12-8d91-b0146f01d230\",\"email\":\"vivekraja.rajendran@salesforce.com\",\"active\":true,\"name\":\"Vivekraja Rajendran\",\"firstName\":\"Vivekraja\",\"lastName\":\"Rajendran\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000hqf0IAA\",\"slackUserId\":\"WAYCCR9EJ\",\"createdBy\":\"vivekraja.rajendran@salesforce.com\",\"modifiedBy\":\"vivekraja.rajendran@salesforce.com\",\"createdAt\":\"2022-06-07T05:45:40.981Z\",\"modifiedAt\":\"2022-06-07T05:45:40.981Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:11:35.382Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"sentBySlackUserId\":\"WAXFK7KDY\",\"sentBy\":\"Clifford Ng\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"duration\":\"26 minutes\",\"incidentCommander\":\"Vivekraja Rajendran\",\"incidentCommanderSlackUserId\":\"WAYCCR9EJ\",\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"APT spike on usa790 (single tenant cell).\",\"actions\":\"CDSE has been paged.\"},\"sentAt\":\"2025-03-14T06:12:31.816Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"da2627d3-3022-453b-89a2-637bea75778b\",\"allInternalCommsReport\":[{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"sentBySlackUserId\":\"WAXFK7KDY\",\"sentBy\":\"Clifford Ng\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"duration\":\"26 minutes\",\"incidentCommander\":\"Vivekraja Rajendran\",\"incidentCommanderSlackUserId\":\"WAYCCR9EJ\",\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"APT spike on usa790 (single tenant cell).\",\"actions\":\"CDSE has been paged.\"},\"sentAt\":\"2025-03-14T06:12:31.816Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"gzvgci-naidva-sr9vd9-m169-1741932750843\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:32.473415+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932752680, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posting comm to external slack channel C05U9CBHX8D - comm: {\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"sentBySlackUserId\":\"WAXFK7KDY\",\"sentBy\":\"Clifford Ng\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"duration\":\"26 minutes\",\"incidentCommander\":\"Vivekraja Rajendran\",\"incidentCommanderSlackUserId\":\"WAYCCR9EJ\",\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"APT spike on usa790 (single tenant cell).\",\"actions\":\"CDSE has been paged.\"},\"sentAt\":\"2025-03-14T06:12:31.816Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:32.680277+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932752879, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posting comm to external slack channel C05T2A3C319 - comm: {\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"sentBySlackUserId\":\"WAXFK7KDY\",\"sentBy\":\"Clifford Ng\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"duration\":\"26 minutes\",\"incidentCommander\":\"Vivekraja Rajendran\",\"incidentCommanderSlackUserId\":\"WAYCCR9EJ\",\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"APT spike on usa790 (single tenant cell).\",\"actions\":\"CDSE has been paged.\"},\"sentAt\":\"2025-03-14T06:12:31.816Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:32.879831+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932753095, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "[IccKafkaProducer.produceInternalCommsSentEvent] Publishing internal comms delivery status: {\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"da2627d3-3022-453b-89a2-637bea75778b\",\"sequenceNumber\":1}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:33.095976+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932753095, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.iccMetricRequestExecute] - icc-internal-comms-response - undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:33.095982+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932753096, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:33.096805+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932753096, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:33.096806+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741932753096, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:33.096807+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932753096, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'a05b892f-42af-451f-81f4-65c23e87e2a6' to topic 'incident': {\"createdAt\":\"2025-03-14T06:12:33.095Z\",\"user\":{\"id\":\"d637d183-0244-4a9f-b2d2-d64c9049af45\",\"email\":\"cng@salesforce.com\",\"active\":true,\"name\":\"Clifford Ng\",\"firstName\":\"Clifford\",\"lastName\":\"Ng\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000FaSXIA0\",\"slackUserId\":\"WAXFK7KDY\",\"createdBy\":\"cng@salesforce.com\",\"modifiedBy\":\"cng@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:12.706Z\",\"modifiedAt\":\"2022-07-15T09:24:12.706Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"modifiedAt\":\"2025-03-14T06:07:10.545Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"2f55bcb2-e3c1-462a-9662-46b35d022255\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"450e2adb-d1a1-4c12-8d91-b0146f01d230\",\"email\":\"vivekraja.rajendran@salesforce.com\",\"active\":true,\"name\":\"Vivekraja Rajendran\",\"firstName\":\"Vivekraja\",\"lastName\":\"Rajendran\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000hqf0IAA\",\"slackUserId\":\"WAYCCR9EJ\",\"createdBy\":\"vivekraja.rajendran@salesforce.com\",\"modifiedBy\":\"vivekraja.rajendran@salesforce.com\",\"createdAt\":\"2022-06-07T05:45:40.981Z\",\"modifiedAt\":\"2022-06-07T05:45:40.981Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:11:35.382Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"da2627d3-3022-453b-89a2-637bea75778b\",\"sequenceNumber\":1}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:33.096817+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741932753096, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'a05b892f-42af-451f-81f4-65c23e87e2a6' to Kafka topic 'incident'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:33.096818+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932753096, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.iccMetricDurationTime] - icc-internal-comms-response - undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:33.096818+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932753096, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.2959649972617626\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:33.096818+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932753096, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.2959649972617626\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:33.096820+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741932753096, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:33.096820+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741932753204, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:33.205454+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741932753205, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:33.205456+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932753205, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T06:12:33.095Z\",\"user\":{\"id\":\"d637d183-0244-4a9f-b2d2-d64c9049af45\",\"email\":\"cng@salesforce.com\",\"active\":true,\"name\":\"Clifford Ng\",\"firstName\":\"Clifford\",\"lastName\":\"Ng\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000FaSXIA0\",\"slackUserId\":\"WAXFK7KDY\",\"createdBy\":\"cng@salesforce.com\",\"modifiedBy\":\"cng@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:12.706Z\",\"modifiedAt\":\"2022-07-15T09:24:12.706Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"modifiedAt\":\"2025-03-14T06:07:10.545Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"2f55bcb2-e3c1-462a-9662-46b35d022255\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"450e2adb-d1a1-4c12-8d91-b0146f01d230\",\"email\":\"vivekraja.rajendran@salesforce.com\",\"active\":true,\"name\":\"Vivekraja Rajendran\",\"firstName\":\"Vivekraja\",\"lastName\":\"Rajendran\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000hqf0IAA\",\"slackUserId\":\"WAYCCR9EJ\",\"createdBy\":\"vivekraja.rajendran@salesforce.com\",\"modifiedBy\":\"vivekraja.rajendran@salesforce.com\",\"createdAt\":\"2022-06-07T05:45:40.981Z\",\"modifiedAt\":\"2022-06-07T05:45:40.981Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:11:35.382Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"da2627d3-3022-453b-89a2-637bea75778b\",\"sequenceNumber\":1}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:33.205462+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932753205, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:33.205463+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932753205, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:33.205463+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741932753205, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:33.205464+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932753205, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T06:12:33.095Z\",\"user\":{\"id\":\"d637d183-0244-4a9f-b2d2-d64c9049af45\",\"email\":\"cng@salesforce.com\",\"active\":true,\"name\":\"Clifford Ng\",\"firstName\":\"Clifford\",\"lastName\":\"Ng\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000FaSXIA0\",\"slackUserId\":\"WAXFK7KDY\",\"createdBy\":\"cng@salesforce.com\",\"modifiedBy\":\"cng@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:12.706Z\",\"modifiedAt\":\"2022-07-15T09:24:12.706Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"modifiedAt\":\"2025-03-14T06:07:10.545Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"2f55bcb2-e3c1-462a-9662-46b35d022255\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"450e2adb-d1a1-4c12-8d91-b0146f01d230\",\"email\":\"vivekraja.rajendran@salesforce.com\",\"active\":true,\"name\":\"Vivekraja Rajendran\",\"firstName\":\"Vivekraja\",\"lastName\":\"Rajendran\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000hqf0IAA\",\"slackUserId\":\"WAYCCR9EJ\",\"createdBy\":\"vivekraja.rajendran@salesforce.com\",\"modifiedBy\":\"vivekraja.rajendran@salesforce.com\",\"createdAt\":\"2022-06-07T05:45:40.981Z\",\"modifiedAt\":\"2022-06-07T05:45:40.981Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:11:35.382Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"da2627d3-3022-453b-89a2-637bea75778b\",\"sequenceNumber\":1}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:33.205467+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932753205, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-internal-comms-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:33.205468+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741932753205, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-internal-comms-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:12:33.205469+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932794748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2853744640,\"uptime\":1752524.06,\"totalMem\":4018155520,\"loadavg\":[0.01,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23403640,\"nice\":13940,\"sys\":3405530,\"idle\":1719416790,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23300830,\"nice\":13690,\"sys\":3418580,\"idle\":1719641020,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6135,\"sum\":59588}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:13:14.748527+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741932794748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:13:14.748663+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741932914748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2852462592,\"uptime\":1752644.06,\"totalMem\":4018155520,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23404640,\"nice\":13940,\"sys\":3405690,\"idle\":1719535200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23301870,\"nice\":13690,\"sys\":3418740,\"idle\":1719759440,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6102,\"sum\":59612}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:15:14.748572+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741932914748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:15:14.748661+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933048070, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:17:28.070324+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933048070, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:17:28.070400+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933048070, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T06:17:27.858Z\",\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\"},\"eventObj\":{\"incidentId\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"reminderId\":\"37c93530-c53d-44ec-8e13-ff4b2c52f3f0\",\"message\":\"Try out the ICC Trust Integration with \/icc-trust in Slack or the overflow menu in the Web UI\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"}},\"client\":\"icc-rest\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:17:28.070401+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933048070, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:17:28.070403+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933048070, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:17:28.070478+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933048070, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:17:28.070596+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933048070, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T06:17:27.858Z\",\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\"},\"eventObj\":{\"incidentId\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"reminderId\":\"37c93530-c53d-44ec-8e13-ff4b2c52f3f0\",\"message\":\"Try out the ICC Trust Integration with \/icc-trust in Slack or the overflow menu in the Web UI\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"}},\"client\":\"icc-rest\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:17:28.070597+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933048070, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [bullmq-job-completed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:17:28.070613+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741933048070, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [bullmq-job-completed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:17:28.070614+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933048161, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:17:28.161736+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933048161, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:17:28.161871+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933048161, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T06:17:28.111Z\",\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\"},\"eventObj\":{\"incidentId\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"reminderId\":\"37c93530-c53d-44ec-8e13-ff4b2c52f3f0\",\"message\":\"Try out the ICC Trust Integration with \/icc-trust in Slack or the overflow menu in the Web UI\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"reminderData\":{\"id\":\"37c93530-c53d-44ec-8e13-ff4b2c52f3f0\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Try out the ICC Trust Integration with \/icc-trust in Slack or the overflow menu in the Web UI\",\"audience\":[],\"incidentId\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T06:17:27.795Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HNP3QFQV\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:17:28.161891+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933048161, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:17:28.161892+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933048161, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:17:28.161960+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933048161, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:17:28.162044+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933048162, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T06:17:28.111Z\",\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\"},\"eventObj\":{\"incidentId\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"reminderId\":\"37c93530-c53d-44ec-8e13-ff4b2c52f3f0\",\"message\":\"Try out the ICC Trust Integration with \/icc-trust in Slack or the overflow menu in the Web UI\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"reminderData\":{\"id\":\"37c93530-c53d-44ec-8e13-ff4b2c52f3f0\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Try out the ICC Trust Integration with \/icc-trust in Slack or the overflow menu in the Web UI\",\"audience\":[],\"incidentId\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T06:17:27.795Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HNP3QFQV\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:17:28.162062+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933048162, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-reminder-triggered]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:17:28.162062+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933048162, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-reminder-triggered]: {\"createdAt\":\"2025-03-14T06:17:28.111Z\",\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\"},\"eventObj\":{\"incidentId\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"reminderId\":\"37c93530-c53d-44ec-8e13-ff4b2c52f3f0\",\"message\":\"Try out the ICC Trust Integration with \/icc-trust in Slack or the overflow menu in the Web UI\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"reminderData\":{\"id\":\"37c93530-c53d-44ec-8e13-ff4b2c52f3f0\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Try out the ICC Trust Integration with \/icc-trust in Slack or the overflow menu in the Web UI\",\"audience\":[],\"incidentId\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T06:17:27.795Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HNP3QFQV\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:17:28.164517+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933214748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2852519936,\"uptime\":1752944.06,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23406810,\"nice\":13940,\"sys\":3406150,\"idle\":1719831210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23304350,\"nice\":13690,\"sys\":3419180,\"idle\":1720055480,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6101,\"sum\":59595}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:20:14.748539+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933214748, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:20:14.748654+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933226419, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:20:26.420051+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933226420, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-to-cis-request' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:20:26.420224+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933226420, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T06:20:26.410Z\",\"user\":{\"id\":\"450e2adb-d1a1-4c12-8d91-b0146f01d230\",\"email\":\"vivekraja.rajendran@salesforce.com\",\"active\":true,\"name\":\"Vivekraja Rajendran\",\"firstName\":\"Vivekraja\",\"lastName\":\"Rajendran\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000hqf0IAA\",\"slackUserId\":\"WAYCCR9EJ\",\"createdBy\":\"vivekraja.rajendran@salesforce.com\",\"modifiedBy\":\"vivekraja.rajendran@salesforce.com\",\"createdAt\":\"2022-06-07T05:45:40.981Z\",\"modifiedAt\":\"2022-06-07T05:45:40.981Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T06:07:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:11:35.382Z\"},\"eventObj\":[{\"configurationItemId\":\"a7JEE00000LX0202AD\",\"lock\":true,\"gusCaseRecordId\":\"500EE00001TrlEAYAZ\",\"sfid\":\"aCqEE000000C0HB0A0\"}],\"requestId\":\"9ajep6-l5siu9-hc6mdb-u5jng-1741933224597\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:20:26.420261+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933226420, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:20:26.420306+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933226420, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:20:26.420361+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933226420, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:20:26.420472+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933226420, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T06:20:26.410Z\",\"user\":{\"id\":\"450e2adb-d1a1-4c12-8d91-b0146f01d230\",\"email\":\"vivekraja.rajendran@salesforce.com\",\"active\":true,\"name\":\"Vivekraja Rajendran\",\"firstName\":\"Vivekraja\",\"lastName\":\"Rajendran\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000hqf0IAA\",\"slackUserId\":\"WAYCCR9EJ\",\"createdBy\":\"vivekraja.rajendran@salesforce.com\",\"modifiedBy\":\"vivekraja.rajendran@salesforce.com\",\"createdAt\":\"2022-06-07T05:45:40.981Z\",\"modifiedAt\":\"2022-06-07T05:45:40.981Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T06:07:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:11:35.382Z\"},\"eventObj\":[{\"configurationItemId\":\"a7JEE00000LX0202AD\",\"lock\":true,\"gusCaseRecordId\":\"500EE00001TrlEAYAZ\",\"sfid\":\"aCqEE000000C0HB0A0\"}],\"requestId\":\"9ajep6-l5siu9-hc6mdb-u5jng-1741933224597\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:20:26.420522+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933226420, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-incident-to-cis-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:20:26.420523+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741933226420, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-incident-to-cis-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:20:26.420526+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933226420, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:20:26.420601+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933226420, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:20:26.420891+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933226420, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T06:20:26.199Z\",\"user\":{\"id\":\"450e2adb-d1a1-4c12-8d91-b0146f01d230\",\"gusUserId\":\"005B0000000hqf0IAA\",\"slackUserId\":\"WAYCCR9EJ\",\"name\":\"Vivekraja Rajendran\",\"email\":\"vivekraja.rajendran@salesforce.com\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T06:07:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"modifiedAt\":\"2025-03-14T06:07:10.545Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"2f55bcb2-e3c1-462a-9662-46b35d022255\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"450e2adb-d1a1-4c12-8d91-b0146f01d230\",\"email\":\"vivekraja.rajendran@salesforce.com\",\"active\":true,\"name\":\"Vivekraja Rajendran\",\"firstName\":\"Vivekraja\",\"lastName\":\"Rajendran\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000hqf0IAA\",\"slackUserId\":\"WAYCCR9EJ\",\"createdBy\":\"vivekraja.rajendran@salesforce.com\",\"modifiedBy\":\"vivekraja.rajendran@salesforce.com\",\"createdAt\":\"2022-06-07T05:45:40.981Z\",\"modifiedAt\":\"2022-06-07T05:45:40.981Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:11:35.382Z\",\"usdResources\":[]},\"changes\":{\"severity\":[\"Sev2\",\"Sev1\"],\"impactStartTime\":[\"2025-03-14T05:47:00.000Z\",\"2025-03-14T06:07:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"modifiedAt\":\"2025-03-14T06:07:10.545Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"2f55bcb2-e3c1-462a-9662-46b35d022255\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"450e2adb-d1a1-4c12-8d91-b0146f01d230\",\"email\":\"vivekraja.rajendran@salesforce.com\",\"active\":true,\"name\":\"Vivekraja Rajendran\",\"firstName\":\"Vivekraja\",\"lastName\":\"Rajendran\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000hqf0IAA\",\"slackUserId\":\"WAYCCR9EJ\",\"createdBy\":\"vivekraja.rajendran@salesforce.com\",\"modifiedBy\":\"vivekraja.rajendran@salesforce.com\",\"createdAt\":\"2022-06-07T05:45:40.981Z\",\"modifiedAt\":\"2022-06-07T05:45:40.981Z\"},\"externalGusId\":null}]}},\"requestId\":\"9ajep6-l5siu9-hc6mdb-u5jng-1741933224597\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:20:26.420998+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933226420, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:20:26.421001+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933226420, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:20:26.422144+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933226421, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:20:26.422145+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933226421, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T06:20:26.199Z\",\"user\":{\"id\":\"450e2adb-d1a1-4c12-8d91-b0146f01d230\",\"gusUserId\":\"005B0000000hqf0IAA\",\"slackUserId\":\"WAYCCR9EJ\",\"name\":\"Vivekraja Rajendran\",\"email\":\"vivekraja.rajendran@salesforce.com\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T06:07:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"modifiedAt\":\"2025-03-14T06:07:10.545Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"2f55bcb2-e3c1-462a-9662-46b35d022255\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"450e2adb-d1a1-4c12-8d91-b0146f01d230\",\"email\":\"vivekraja.rajendran@salesforce.com\",\"active\":true,\"name\":\"Vivekraja Rajendran\",\"firstName\":\"Vivekraja\",\"lastName\":\"Rajendran\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000hqf0IAA\",\"slackUserId\":\"WAYCCR9EJ\",\"createdBy\":\"vivekraja.rajendran@salesforce.com\",\"modifiedBy\":\"vivekraja.rajendran@salesforce.com\",\"createdAt\":\"2022-06-07T05:45:40.981Z\",\"modifiedAt\":\"2022-06-07T05:45:40.981Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:11:35.382Z\",\"usdResources\":[]},\"changes\":{\"severity\":[\"Sev2\",\"Sev1\"],\"impactStartTime\":[\"2025-03-14T05:47:00.000Z\",\"2025-03-14T06:07:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"modifiedAt\":\"2025-03-14T06:07:10.545Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"2f55bcb2-e3c1-462a-9662-46b35d022255\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"450e2adb-d1a1-4c12-8d91-b0146f01d230\",\"email\":\"vivekraja.rajendran@salesforce.com\",\"active\":true,\"name\":\"Vivekraja Rajendran\",\"firstName\":\"Vivekraja\",\"lastName\":\"Rajendran\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000hqf0IAA\",\"slackUserId\":\"WAYCCR9EJ\",\"createdBy\":\"vivekraja.rajendran@salesforce.com\",\"modifiedBy\":\"vivekraja.rajendran@salesforce.com\",\"createdAt\":\"2022-06-07T05:45:40.981Z\",\"modifiedAt\":\"2022-06-07T05:45:40.981Z\"},\"externalGusId\":null}]}},\"requestId\":\"9ajep6-l5siu9-hc6mdb-u5jng-1741933224597\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:20:26.422156+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933226421, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-incident-updated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:20:26.422156+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933226421, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Incident updated notification for [icc-incident-updated]: {\"createdAt\":\"2025-03-14T06:20:26.199Z\",\"user\":{\"id\":\"450e2adb-d1a1-4c12-8d91-b0146f01d230\",\"gusUserId\":\"005B0000000hqf0IAA\",\"slackUserId\":\"WAYCCR9EJ\",\"name\":\"Vivekraja Rajendran\",\"email\":\"vivekraja.rajendran@salesforce.com\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T06:07:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"modifiedAt\":\"2025-03-14T06:07:10.545Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"2f55bcb2-e3c1-462a-9662-46b35d022255\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"450e2adb-d1a1-4c12-8d91-b0146f01d230\",\"email\":\"vivekraja.rajendran@salesforce.com\",\"active\":true,\"name\":\"Vivekraja Rajendran\",\"firstName\":\"Vivekraja\",\"lastName\":\"Rajendran\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000hqf0IAA\",\"slackUserId\":\"WAYCCR9EJ\",\"createdBy\":\"vivekraja.rajendran@salesforce.com\",\"modifiedBy\":\"vivekraja.rajendran@salesforce.com\",\"createdAt\":\"2022-06-07T05:45:40.981Z\",\"modifiedAt\":\"2022-06-07T05:45:40.981Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:11:35.382Z\",\"usdResources\":[]},\"changes\":{\"severity\":[\"Sev2\",\"Sev1\"],\"impactStartTime\":[\"2025-03-14T05:47:00.000Z\",\"2025-03-14T06:07:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"modifiedAt\":\"2025-03-14T06:07:10.545Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"2f55bcb2-e3c1-462a-9662-46b35d022255\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"450e2adb-d1a1-4c12-8d91-b0146f01d230\",\"email\":\"vivekraja.rajendran@salesforce.com\",\"active\":true,\"name\":\"Vivekraja Rajendran\",\"firstName\":\"Vivekraja\",\"lastName\":\"Rajendran\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000hqf0IAA\",\"slackUserId\":\"WAYCCR9EJ\",\"createdBy\":\"vivekraja.rajendran@salesforce.com\",\"modifiedBy\":\"vivekraja.rajendran@salesforce.com\",\"createdAt\":\"2022-06-07T05:45:40.981Z\",\"modifiedAt\":\"2022-06-07T05:45:40.981Z\"},\"externalGusId\":null}]}},\"requestId\":\"9ajep6-l5siu9-hc6mdb-u5jng-1741933224597\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:20:26.422160+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933233185, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:20:33.185406+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933233185, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:20:33.185541+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933233185, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T06:20:33.133Z\",\"user\":{\"id\":\"450e2adb-d1a1-4c12-8d91-b0146f01d230\",\"gusUserId\":\"005B0000000hqf0IAA\",\"slackUserId\":\"WAYCCR9EJ\",\"name\":\"Vivekraja Rajendran\",\"email\":\"vivekraja.rajendran@salesforce.com\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TrlEAYAZ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T06:20:33.133Z\",\"recordId\":\"500EE00001TrlEAYAZ\",\"incidentId\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"caseNumber\":\"73013389\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:20:33.185543+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933233185, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:20:33.185546+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933233185, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:20:33.185611+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933233185, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:20:33.185722+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933233185, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T06:20:33.133Z\",\"user\":{\"id\":\"450e2adb-d1a1-4c12-8d91-b0146f01d230\",\"gusUserId\":\"005B0000000hqf0IAA\",\"slackUserId\":\"WAYCCR9EJ\",\"name\":\"Vivekraja Rajendran\",\"email\":\"vivekraja.rajendran@salesforce.com\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TrlEAYAZ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T06:20:33.133Z\",\"recordId\":\"500EE00001TrlEAYAZ\",\"incidentId\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"caseNumber\":\"73013389\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:20:33.185723+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933233185, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-gus-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:20:33.185726+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933233185, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-gus-response]: {\"createdAt\":\"2025-03-14T06:20:33.133Z\",\"user\":{\"id\":\"450e2adb-d1a1-4c12-8d91-b0146f01d230\",\"gusUserId\":\"005B0000000hqf0IAA\",\"slackUserId\":\"WAYCCR9EJ\",\"name\":\"Vivekraja Rajendran\",\"email\":\"vivekraja.rajendran@salesforce.com\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TrlEAYAZ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T06:20:33.133Z\",\"recordId\":\"500EE00001TrlEAYAZ\",\"incidentId\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"caseNumber\":\"73013389\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:20:33.185761+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933260790, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:21:00.790288+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933260790, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:21:00.790483+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933260790, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T06:21:00.778Z\",\"user\":{\"id\":\"450e2adb-d1a1-4c12-8d91-b0146f01d230\",\"email\":\"vivekraja.rajendran@salesforce.com\",\"active\":true,\"name\":\"Vivekraja Rajendran\",\"firstName\":\"Vivekraja\",\"lastName\":\"Rajendran\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000hqf0IAA\",\"slackUserId\":\"WAYCCR9EJ\",\"createdBy\":\"vivekraja.rajendran@salesforce.com\",\"modifiedBy\":\"vivekraja.rajendran@salesforce.com\",\"createdAt\":\"2022-06-07T05:45:40.981Z\",\"modifiedAt\":\"2022-06-07T05:45:40.981Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T06:07:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:20:33.133Z\"},\"eventObj\":{\"ok\":true,\"id\":\"29db967f-5352-4133-8a8e-e0ea79420462\",\"serviceId\":\"POTKQ6M\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Sherlock_APT Degradation Alert for usa790\\nSeverity: Sev1\\nSlack Channel: #icc-73013389\\nBridge URL: https:\/\/meet.google.com\/sty-wbts-gud\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\\nAdditional Details: \",\"incidentSubject\":\"Sherlock_APT Degradation Alert for usa790\",\"incidentDescription\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\"},\"requestId\":\"91a9aeda-cda8-7c3e-80b7-2207c88d585e\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:21:00.790523+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933260790, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:21:00.790560+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933260790, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:21:00.790603+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933260790, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:21:00.790788+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933260790, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T06:21:00.778Z\",\"user\":{\"id\":\"450e2adb-d1a1-4c12-8d91-b0146f01d230\",\"email\":\"vivekraja.rajendran@salesforce.com\",\"active\":true,\"name\":\"Vivekraja Rajendran\",\"firstName\":\"Vivekraja\",\"lastName\":\"Rajendran\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000hqf0IAA\",\"slackUserId\":\"WAYCCR9EJ\",\"createdBy\":\"vivekraja.rajendran@salesforce.com\",\"modifiedBy\":\"vivekraja.rajendran@salesforce.com\",\"createdAt\":\"2022-06-07T05:45:40.981Z\",\"modifiedAt\":\"2022-06-07T05:45:40.981Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T06:07:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:20:33.133Z\"},\"eventObj\":{\"ok\":true,\"id\":\"29db967f-5352-4133-8a8e-e0ea79420462\",\"serviceId\":\"POTKQ6M\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Sherlock_APT Degradation Alert for usa790\\nSeverity: Sev1\\nSlack Channel: #icc-73013389\\nBridge URL: https:\/\/meet.google.com\/sty-wbts-gud\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\\nAdditional Details: \",\"incidentSubject\":\"Sherlock_APT Degradation Alert for usa790\",\"incidentDescription\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\"},\"requestId\":\"91a9aeda-cda8-7c3e-80b7-2207c88d585e\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:21:00.790789+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933260790, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-page-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:21:00.790791+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741933260790, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-page-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:21:00.790791+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933261827, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "successfully invited WGF75NAQP to channel C08HNP3QFQV" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:21:01.827839+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933261827, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Inviting Slack bots" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:21:01.827843+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933261827, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No channels found in icc-slack-channel-invite-users event: {\"createdAt\":\"2025-03-14T06:21:01.514Z\",\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T06:07:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:20:33.133Z\"},\"eventObj\":{\"users\":[\"WGF75NAQP\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:21:01.827845+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933277457, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:21:17.457771+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933277459, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:21:17.459090+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "[INFO] socket-mode:SocketModeClient:0 Now connected to Slack", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:22:17.228972+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933407058, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:23:27.058606+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933407058, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:23:27.059083+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933407058, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T06:23:27.006Z\",\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\"},\"eventObj\":{\"incidentId\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"reminderId\":\"ef2b9c99-7087-44a2-bc87-09947a3b1d20\",\"message\":\"Double check that 'Impacted Clouds' is properly set to Core 1P, Core Live on Falcon or Heroku so that Executives can be paged on time\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev0\/1 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"}},\"client\":\"icc-rest\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:23:27.059085+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933407058, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:23:27.059088+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933407058, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:23:27.059089+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933407058, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:23:27.059090+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933407058, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T06:23:27.006Z\",\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\"},\"eventObj\":{\"incidentId\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"reminderId\":\"ef2b9c99-7087-44a2-bc87-09947a3b1d20\",\"message\":\"Double check that 'Impacted Clouds' is properly set to Core 1P, Core Live on Falcon or Heroku so that Executives can be paged on time\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev0\/1 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"}},\"client\":\"icc-rest\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:23:27.059090+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933407058, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [bullmq-job-completed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:23:27.059091+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741933407058, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [bullmq-job-completed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:23:27.059091+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933407157, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:23:27.157260+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933407157, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:23:27.157404+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933407157, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T06:23:27.107Z\",\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\"},\"eventObj\":{\"incidentId\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"reminderId\":\"ef2b9c99-7087-44a2-bc87-09947a3b1d20\",\"message\":\"Double check that 'Impacted Clouds' is properly set to Core 1P, Core Live on Falcon or Heroku so that Executives can be paged on time\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev0\/1 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"reminderData\":{\"id\":\"ef2b9c99-7087-44a2-bc87-09947a3b1d20\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Double check that 'Impacted Clouds' is properly set to Core 1P, Core Live on Falcon or Heroku so that Executives can be paged on time\",\"audience\":[],\"incidentId\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T06:23:26.942Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":3,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev0\/1 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HNP3QFQV\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:23:27.157426+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933407157, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:23:27.157427+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933407157, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:23:27.157504+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933407157, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:23:27.157623+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933407157, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T06:23:27.107Z\",\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\"},\"eventObj\":{\"incidentId\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"reminderId\":\"ef2b9c99-7087-44a2-bc87-09947a3b1d20\",\"message\":\"Double check that 'Impacted Clouds' is properly set to Core 1P, Core Live on Falcon or Heroku so that Executives can be paged on time\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev0\/1 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"reminderData\":{\"id\":\"ef2b9c99-7087-44a2-bc87-09947a3b1d20\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Double check that 'Impacted Clouds' is properly set to Core 1P, Core Live on Falcon or Heroku so that Executives can be paged on time\",\"audience\":[],\"incidentId\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T06:23:26.942Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":3,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev0\/1 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HNP3QFQV\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:23:27.157647+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933407157, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-reminder-triggered]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:23:27.157648+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933407157, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-reminder-triggered]: {\"createdAt\":\"2025-03-14T06:23:27.107Z\",\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\"},\"eventObj\":{\"incidentId\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"reminderId\":\"ef2b9c99-7087-44a2-bc87-09947a3b1d20\",\"message\":\"Double check that 'Impacted Clouds' is properly set to Core 1P, Core Live on Falcon or Heroku so that Executives can be paged on time\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev0\/1 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"reminderData\":{\"id\":\"ef2b9c99-7087-44a2-bc87-09947a3b1d20\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Double check that 'Impacted Clouds' is properly set to Core 1P, Core Live on Falcon or Heroku so that Executives can be paged on time\",\"audience\":[],\"incidentId\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T06:23:26.942Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":3,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev0\/1 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HNP3QFQV\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:23:27.157704+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933407238, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:23:27.239012+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933407239, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:23:27.239248+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933407239, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T06:23:27.230Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T06:07:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:20:33.133Z\"},\"eventObj\":{\"ok\":true,\"id\":\"6b343d42-3466-46c7-8d0f-1a9422461a0f\",\"serviceId\":\"PLSMU0R\",\"serviceName\":\"CIC Comms - Trust Assistance\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Sherlock_APT Degradation Alert for usa790\\nSeverity: Sev1\\nSlack Channel: #icc-73013389\\nBridge URL: https:\/\/meet.google.com\/sty-wbts-gud\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73013389\\nSeverity - Sev1\\nVoice Bridge - https:\/\/meet.google.com\/sty-wbts-gud\\nSlack Channel - icc-73013389\\nPlease join the Voice Bridge and Slack Channel\",\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\"}},\"incidentSubject\":\"Sherlock_APT Degradation Alert for usa790\",\"incidentDescription\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\"},\"client\":\"icc-rule-engine\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:23:27.239283+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933407239, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:23:27.239317+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933407239, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:23:27.239346+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933407239, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:23:27.239424+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933407239, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T06:23:27.230Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T06:07:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:20:33.133Z\"},\"eventObj\":{\"ok\":true,\"id\":\"6b343d42-3466-46c7-8d0f-1a9422461a0f\",\"serviceId\":\"PLSMU0R\",\"serviceName\":\"CIC Comms - Trust Assistance\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Sherlock_APT Degradation Alert for usa790\\nSeverity: Sev1\\nSlack Channel: #icc-73013389\\nBridge URL: https:\/\/meet.google.com\/sty-wbts-gud\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73013389\\nSeverity - Sev1\\nVoice Bridge - https:\/\/meet.google.com\/sty-wbts-gud\\nSlack Channel - icc-73013389\\nPlease join the Voice Bridge and Slack Channel\",\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\"}},\"incidentSubject\":\"Sherlock_APT Degradation Alert for usa790\",\"incidentDescription\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\"},\"client\":\"icc-rule-engine\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:23:27.239498+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933407239, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-page-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:23:27.239499+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741933407239, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-page-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:23:27.239500+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933415035, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":362.802139,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:23:35.035175+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933415035, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:23:35.035433+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933600266, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:26:40.266282+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933600266, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:26:40.266390+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933600266, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T06:26:40.002Z\",\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TrlEAYAZ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T06:26:40.002Z\",\"recordId\":\"500EE00001TrlEAYAZ\",\"incidentId\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"caseNumber\":\"73013389\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:26:40.266407+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933600266, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:26:40.266408+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933600266, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:26:40.266469+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933600266, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:26:40.266575+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933600266, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T06:26:40.002Z\",\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TrlEAYAZ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T06:26:40.002Z\",\"recordId\":\"500EE00001TrlEAYAZ\",\"incidentId\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"caseNumber\":\"73013389\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:26:40.266577+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933600266, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-gus-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:26:40.266577+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933600266, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-gus-response]: {\"createdAt\":\"2025-03-14T06:26:40.002Z\",\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TrlEAYAZ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T06:26:40.002Z\",\"recordId\":\"500EE00001TrlEAYAZ\",\"incidentId\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"caseNumber\":\"73013389\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:26:40.266622+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:27:12.687493+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "> icc-slack@1.24.1 start", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:27:12.687501+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "> node build\/", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:27:12.687502+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:27:12.687502+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933679725, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":45.628238,\"method\":\"configVarsMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:27:59.725720+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933679726, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:27:59.726486+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933679726, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.07783,\"method\":\"userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:27:59.726733+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933679726, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:27:59.726817+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933679733, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":49.52606,\"method\":\"configVarsMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:27:59.733118+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933679733, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:27:59.733184+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933679733, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.016159,\"method\":\"userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:27:59.733261+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933679733, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:27:59.733325+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933679875, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":148.716387,\"method\":\"authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:27:59.875737+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933679875, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:27:59.875857+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933679880, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":147.307943,\"method\":\"authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:27:59.880741+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933679880, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:27:59.880820+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933689207, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":102.128224,\"method\":\"incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:28:09.207855+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933689208, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:28:09.208068+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933689439, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:28:09.439853+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933689440, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:28:09.440587+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933689440, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T06:28:09.424Z\",\"user\":{\"id\":\"450e2adb-d1a1-4c12-8d91-b0146f01d230\",\"email\":\"vivekraja.rajendran@salesforce.com\",\"active\":true,\"name\":\"Vivekraja Rajendran\",\"firstName\":\"Vivekraja\",\"lastName\":\"Rajendran\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000hqf0IAA\",\"slackUserId\":\"WAYCCR9EJ\",\"createdBy\":\"vivekraja.rajendran@salesforce.com\",\"modifiedBy\":\"vivekraja.rajendran@salesforce.com\",\"createdAt\":\"2022-06-07T05:45:40.981Z\",\"modifiedAt\":\"2022-06-07T05:45:40.981Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T06:07:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:26:40.002Z\"},\"eventObj\":{\"ok\":true,\"id\":\"f54f0e2e-6ac5-49b9-9e5e-ed5d9a46413e\",\"serviceId\":\"PTTI6WN\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Sherlock_APT Degradation Alert for usa790\\nSeverity: Sev1\\nSlack Channel: #icc-73013389\\nBridge URL: https:\/\/meet.google.com\/sty-wbts-gud\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\\nAdditional Details: \",\"incidentSubject\":\"Sherlock_APT Degradation Alert for usa790\",\"incidentDescription\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\"},\"requestId\":\"a373f6f0-cb52-771e-9db1-f89f0230a2fa\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:28:09.440619+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933689440, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:28:09.440831+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933689440, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:28:09.440855+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933689440, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:28:09.440984+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933689441, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T06:28:09.424Z\",\"user\":{\"id\":\"450e2adb-d1a1-4c12-8d91-b0146f01d230\",\"email\":\"vivekraja.rajendran@salesforce.com\",\"active\":true,\"name\":\"Vivekraja Rajendran\",\"firstName\":\"Vivekraja\",\"lastName\":\"Rajendran\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000hqf0IAA\",\"slackUserId\":\"WAYCCR9EJ\",\"createdBy\":\"vivekraja.rajendran@salesforce.com\",\"modifiedBy\":\"vivekraja.rajendran@salesforce.com\",\"createdAt\":\"2022-06-07T05:45:40.981Z\",\"modifiedAt\":\"2022-06-07T05:45:40.981Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T06:07:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:26:40.002Z\"},\"eventObj\":{\"ok\":true,\"id\":\"f54f0e2e-6ac5-49b9-9e5e-ed5d9a46413e\",\"serviceId\":\"PTTI6WN\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Sherlock_APT Degradation Alert for usa790\\nSeverity: Sev1\\nSlack Channel: #icc-73013389\\nBridge URL: https:\/\/meet.google.com\/sty-wbts-gud\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\\nAdditional Details: \",\"incidentSubject\":\"Sherlock_APT Degradation Alert for usa790\",\"incidentDescription\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\"},\"requestId\":\"a373f6f0-cb52-771e-9db1-f89f0230a2fa\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:28:09.441124+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933689441, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-page-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:28:09.441214+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741933689441, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-page-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:28:09.441231+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933690124, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "successfully invited U0520B4PXAP to channel C08HNP3QFQV" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:28:10.124747+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933690124, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Inviting Slack bots" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:28:10.124806+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933690124, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No channels found in icc-slack-channel-invite-users event: {\"createdAt\":\"2025-03-14T06:28:09.869Z\",\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T06:07:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:26:40.002Z\"},\"eventObj\":{\"users\":[\"U0520B4PXAP\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:28:10.124807+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933704770, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":18.495001,\"method\":\"configVarsMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:28:24.770878+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933704770, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:28:24.771041+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933704771, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.012715,\"method\":\"userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:28:24.771141+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933704771, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:28:24.771221+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933704773, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":18.072126,\"method\":\"configVarsMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:28:24.777719+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933704773, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:28:24.777720+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933704773, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.009843,\"method\":\"userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:28:24.777721+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933704773, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:28:24.777721+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933704913, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":142.381425,\"method\":\"authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:28:24.913685+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933704913, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:28:24.913764+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741933704921, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":147.877009,\"method\":\"authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:28:24.921602+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741933704921, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:28:24.921684+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741934162736, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":29.025922,\"method\":\"configVarsMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:36:02.736904+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741934162736, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:36:02.737005+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741934162737, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.022356,\"method\":\"userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:36:02.737111+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741934162737, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:36:02.737189+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741934162885, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":148.162756,\"method\":\"authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:36:02.885478+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741934162885, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:36:02.885551+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741934162978, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":93.278578,\"method\":\"incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:36:02.978939+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741934162979, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:36:02.979081+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741934163358, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:36:03.358294+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741934163358, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-call-joined' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:36:03.358530+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741934163358, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T06:36:03.196Z\",\"user\":{\"id\":\"1b082eb9-781d-4b16-931d-23777a842d8e\",\"email\":\"chiaweilin@salesforce.com\",\"active\":true,\"name\":\"Chia-wei Lin\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000EBWHRYA5\",\"slackUserId\":\"U0520B4PXAP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-02T20:23:46.009Z\",\"modifiedAt\":\"2023-06-02T20:23:46.009Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T06:07:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:26:40.002Z\"},\"eventObj\":{\"serviceName\":\"GUS: HRMS (fka Core Service Protection - CSP) Incident Escalation\",\"onCallJoinedTimestamp\":\"2025-03-14T06:36:03.010Z\",\"onBehalfOf\":{\"id\":\"1b082eb9-781d-4b16-931d-23777a842d8e\",\"email\":\"chiaweilin@salesforce.com\",\"active\":true,\"name\":\"Chia-wei Lin\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000EBWHRYA5\",\"slackUserId\":\"U0520B4PXAP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-02T20:23:46.009Z\",\"modifiedAt\":\"2023-06-02T20:23:46.009Z\"},\"createdBy\":\"Chia-wei Lin\",\"createdAt\":\"2025-03-14T06:36:02.997Z\",\"modifiedAt\":\"2025-03-14T06:36:02.997Z\"},\"changes\":{},\"requestId\":\"7c96bc3d-7d20-b68f-ac55-92c885b3ed2f\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:36:03.358566+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741934163358, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-call-joined\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:36:03.358618+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741934163358, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-call-joined\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:36:03.358663+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741934163358, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:36:03.358779+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741934163358, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T06:36:03.196Z\",\"user\":{\"id\":\"1b082eb9-781d-4b16-931d-23777a842d8e\",\"email\":\"chiaweilin@salesforce.com\",\"active\":true,\"name\":\"Chia-wei Lin\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000EBWHRYA5\",\"slackUserId\":\"U0520B4PXAP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-02T20:23:46.009Z\",\"modifiedAt\":\"2023-06-02T20:23:46.009Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T06:07:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:26:40.002Z\"},\"eventObj\":{\"serviceName\":\"GUS: HRMS (fka Core Service Protection - CSP) Incident Escalation\",\"onCallJoinedTimestamp\":\"2025-03-14T06:36:03.010Z\",\"onBehalfOf\":{\"id\":\"1b082eb9-781d-4b16-931d-23777a842d8e\",\"email\":\"chiaweilin@salesforce.com\",\"active\":true,\"name\":\"Chia-wei Lin\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000EBWHRYA5\",\"slackUserId\":\"U0520B4PXAP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-02T20:23:46.009Z\",\"modifiedAt\":\"2023-06-02T20:23:46.009Z\"},\"createdBy\":\"Chia-wei Lin\",\"createdAt\":\"2025-03-14T06:36:02.997Z\",\"modifiedAt\":\"2025-03-14T06:36:02.997Z\"},\"changes\":{},\"requestId\":\"7c96bc3d-7d20-b68f-ac55-92c885b3ed2f\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:36:03.358829+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741934163358, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-call-joined]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:36:03.358860+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741934163358, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-call-joined]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:36:03.358865+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741934473352, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2896863232,\"uptime\":1754202.66,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23420140,\"nice\":13940,\"sys\":3409490,\"idle\":1721066500,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23319100,\"nice\":13830,\"sys\":3422350,\"idle\":1721290370,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6104,\"sum\":59595}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:41:13.352592+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741934473352, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:41:13.352669+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741934773352, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891931648,\"uptime\":1754502.66,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23422550,\"nice\":13940,\"sys\":3409910,\"idle\":1721362730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23321350,\"nice\":13830,\"sys\":3422770,\"idle\":1721586290,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":24,\"num\":6100,\"sum\":59600}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:46:13.352572+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741934773352, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:46:13.352642+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741934893352, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891628544,\"uptime\":1754622.66,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23423810,\"nice\":13940,\"sys\":3410060,\"idle\":1721481080,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23322350,\"nice\":13830,\"sys\":3422930,\"idle\":1721704790,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6103,\"sum\":59603}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:48:13.352547+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741934893352, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:48:13.352704+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741935122266, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.025998,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:52:02.266436+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741935122266, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:52:02.266512+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741935122432, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":165.427055,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:52:02.432150+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741935122432, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:52:02.432210+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741935133352, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894512128,\"uptime\":1754862.66,\"totalMem\":4018155520,\"loadavg\":[0.07,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23425850,\"nice\":13940,\"sys\":3410310,\"idle\":1721717830,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23324510,\"nice\":13830,\"sys\":3423240,\"idle\":1721941510,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":9380,\"sum\":59557}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:52:13.352599+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741935133352, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T06:52:13.352731+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741935673352, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890653696,\"uptime\":1755402.66,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23429890,\"nice\":13940,\"sys\":3411050,\"idle\":1722250780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23329170,\"nice\":13830,\"sys\":3423880,\"idle\":1722474480,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6130,\"sum\":59592}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:01:13.352576+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741935673352, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:01:13.352706+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741936033352, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2919063552,\"uptime\":1755762.66,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23432890,\"nice\":13940,\"sys\":3411500,\"idle\":1722605680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23332460,\"nice\":13830,\"sys\":3424400,\"idle\":1722829520,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6098,\"sum\":59597}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:07:13.352632+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741936033352, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:07:13.352834+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741936448197, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.197878+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741936448198, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.198501+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "{\"level\":20,\"time\":1741936448198,\"pid\":32,\"hostname\":\"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad\",\"name\":\"icc-common\",\"msg\":\"Kafka Consumer is returning ProcessedKafkaEvent {\\\"createdAt\\\":\\\"2025-03-14T07:14:07.784Z\\\",\\\"user\\\":{\\\"id\\\":\\\"a752944f-31f3-4920-ab36-f33fc25320f0\\\",\\\"email\\\":\\\"mervyn.das@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Mervyn Das\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000002UfW1YAK\\\",\\\"slackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2022-10-16T22:01:05.071Z\\\",\\\"modifiedAt\\\":\\\"2022-10-16T22:01:05.071Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"a05b892f-42af-451f-81f4-65c23e87e2a6\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HNP3QFQV\\\",\\\"name\\\":\\\"icc-73013389\\\"},\\\"subject\\\":\\\"Sherlock_APT Degradation Alert for usa790\\\",\\\"description\\\":\\\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\\\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\\\n\\\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\\\",\\\"detectedTime\\\":\\\"2025-03-14T06:04:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"Resolved\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T05:47:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-14T06:30:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\\\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T06:07:10.545Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T06:26:35.485Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"a752944f-31f3-4920-ab36-f33fc25320f0\\\",\\\"email\\\":\\\"mervyn.das@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Mervyn Das\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000002UfW1YAK\\\",\\\"slackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2022-10-16T22:01:05.071Z\\\",\\\"modifiedAt\\\":\\\"2022-10-16T22:01:05.071Z\\\"},\\\"id\\\":\\\"2f55bcb2-e3c1-462a-9662-46b35d022255\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"ff7013ac-ffc0-4ddd-adda-fa31e689aa28\\\",\\\"email\\\":\\\"skadur@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Sushan Kadur\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000002V5lRYAS\\\",\\\"slackUserId\\\":\\\"U02PV4P0HQT\\\",\\\"createdBy\\\":\\\"icc@ui.app\\\",\\\"modifiedBy\\\":\\\"icc@ui.app\\\",\\\"createdAt\\\":\\\"2023-01-11T21:56:42.287Z\\\",\\\"modifiedAt\\\":\\\"2023-01-17T03:50:43.685Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T06:26:35.485Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T06:26:35.485Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"a752944f-31f3-4920-ab36-f33fc25320f0\\\",\\\"email\\\":\\\"mervyn.das@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Mervyn Das\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000002UfW1YAK\\\",\\\"slackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2022-10-16T22:01:05.071Z\\\",\\\"modifiedAt\\\":\\\"2022-10-16T22:01:05.071Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"a752944f-31f3-4920-ab36-f33fc25320f0\\\",\\\"email\\\":\\\"mervyn.das@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Mervyn Das\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000002UfW1YAK\\\",\\\"slackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2022-10-16T22:01:05.071Z\\\",\\\"modifiedAt\\\":\\\"2022-10-16T22:01:05.071Z\\\"},\\\"id\\\":\\\"4348d76a-3b4f-4336-96c4-e9d954e73a94\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"a752944f-31f3-4920-ab36-f33fc25320f0\\\",\\\"email\\\":\\\"mervyn.das@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Mervyn Das\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000002UfW1YAK\\\",\\\"slackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2022-10-16T22:01:05.071Z\\\",\\\"modifiedAt\\\":\\\"2022-10-16T22:01:05.071Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Application\\\",\\\"rootCause\\\":\\\"DB Tier\\\",\\\"createdAt\\\":\\\"2025-03-14T06:07:10.545Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73013389\\\",\\\"caseRecordId\\\":\\\"500EE00001TrlEAYAZ\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\\\",\\\"engagedAt\\\":\\\"2025-03-14T06:07:26.667Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T07:09:32.122Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":4,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"Resolved\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"sentBySlackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"sentBy\\\":\\\"Mervyn Das\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"2025-03-14T06:30:00.000Z\\\",\\\"impactStartTime\\\":\\\"2025-03-14T05:47:00.000Z\\\",\\\"duration\\\":\\\"43 minutes\\\",\\\"incidentCommander\\\":\\\"Sushan Kadur\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02PV4P0HQT\\\",\\\"subject\\\":\\\"Sherlock_APT Degradation Alert for usa790\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Starting 05:47 UTC, high APT was observed due to concurrent requests from the customer (there’s only one customer on this cell) on USA790. This is resulting in increase in DB total time contributed by wait_sql_lock. By 06:30 UTC, all the requests cleared and APT went down to normal level. This a repeat issue and CIC Sev1 team was engaged on the bridge to take it up with the customer success manager, as it is self inflicted by the customer and there's no action from Salesforce end other than to implement manual throttle. \\\\n\\\\nStart time: 05:47 UTC\\\\nOOI (Out of Impact): 06:30 UTC\\\\nCustomer Cases: None (only outbound case from Salesforce)\\\\nTrust: https:\/\/status.salesforce.com\/incidents\/10013895\\\",\\\"sentAt\\\":\\\"2025-03-14T07:14:07.417Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C05U9CBHX8D\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[\\\"sitereliability@salesforce.com\\\",\\\"techcustomerescalation@salesforce.com\\\",\\\"gsm@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"35800155-1f6b-428c-969c-ed4ec99f0555\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":4,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"Resolved\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"sentBySlackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"sentBy\\\":\\\"Mervyn Das\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"2025-03-14T06:30:00.000Z\\\",\\\"impactStartTime\\\":\\\"2025-03-14T05:47:00.000Z\\\",\\\"duration\\\":\\\"43 minutes\\\",\\\"incidentCommander\\\":\\\"Sushan Kadur\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02PV4P0HQT\\\",\\\"subject\\\":\\\"Sherlock_APT Degradation Alert for usa790\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Starting 05:47 UTC, high APT was observed due to concurrent requests from the customer (there’s only one customer on this cell) on USA790. This is resulting in increase in DB total time contributed by wait_sql_lock. By 06:30 UTC, all the requests cleared and APT went down to normal level. This a repeat issue and CIC Sev1 team was engaged on the bridge to take it up with the customer success manager, as it is self inflicted by the customer and there's no action from Salesforce end other than to implement manual throttle. \\\\n\\\\nStart time: 05:47 UTC\\\\nOOI (Out of Impact): 06:30 UTC\\\\nCustomer Cases: None (only outbound case from Salesforce)\\\\nTrust: https:\/\/status.salesforce.com\/incidents\/10013895\\\",\\\"sentAt\\\":\\\"2025-03-14T07:14:07.417Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":3,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"sentBySlackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"sentBy\\\":\\\"Mervyn Das\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T06:07:00.000Z\\\",\\\"duration\\\":\\\"26 minutes\\\",\\\"incidentCommander\\\":\\\"Sushan Kadur\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02PV4P0HQT\\\",\\\"subject\\\":\\\"Sherlock_APT Degradation Alert for usa790\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Starting 05:47 UTC, high APT observed due to concurrent requests from the customer (there’s only one customer on this cell) on USA790. This a repeat issue and support is being engaged to do a customer reach. Manual CSP throttle is being looked at to relieve the high APT observed, CSP team is being engaged.\\\",\\\"sentAt\\\":\\\"2025-03-14T06:33:24.769Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"sentBySlackUserId\\\":\\\"NOT_FOUND_SFDC\\\",\\\"sentBy\\\":\\\"IncidentCommandCenter\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T06:07:00.000Z\\\",\\\"duration\\\":\\\"16 minutes\\\",\\\"incidentCommander\\\":\\\"Vivekraja Rajendran\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAYCCR9EJ\\\",\\\"subject\\\":\\\"Sherlock_AP", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.198663+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "T Degradation Alert for usa790\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Team - Site Reliability\\\\nCase - 73013389\\\\nSeverity - Sev1\\\\nVoice Bridge - https:\/\/meet.google.com\/sty-wbts-gud\\\\nSlack Channel - icc-73013389\\\\n\\\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\\\",\\\"sentAt\\\":\\\"2025-03-14T06:23:27.020Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"sentBySlackUserId\\\":\\\"WAXFK7KDY\\\",\\\"sentBy\\\":\\\"Clifford Ng\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T05:47:00.000Z\\\",\\\"duration\\\":\\\"26 minutes\\\",\\\"incidentCommander\\\":\\\"Vivekraja Rajendran\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAYCCR9EJ\\\",\\\"subject\\\":\\\"Sherlock_APT Degradation Alert for usa790\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"APT spike on usa790 (single tenant cell).\\\",\\\"actions\\\":\\\"CDSE has been paged.\\\"},\\\"sentAt\\\":\\\"2025-03-14T06:12:31.816Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"xh3pyr-isrb6-an3h2-p46sz2-1741936446624\\\",\\\"client\\\":\\\"icc-ui\\\"}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.198663+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741936448198, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.198664+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741936448199, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.200390+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741936448199, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.200392+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "{\"level\":20,\"time\":1741936448199,\"pid\":32,\"hostname\":\"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad\",\"name\":\"icc-slack\",\"msg\":\"Received JSON event: {\\\"createdAt\\\":\\\"2025-03-14T07:14:07.784Z\\\",\\\"user\\\":{\\\"id\\\":\\\"a752944f-31f3-4920-ab36-f33fc25320f0\\\",\\\"email\\\":\\\"mervyn.das@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Mervyn Das\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000002UfW1YAK\\\",\\\"slackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2022-10-16T22:01:05.071Z\\\",\\\"modifiedAt\\\":\\\"2022-10-16T22:01:05.071Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"a05b892f-42af-451f-81f4-65c23e87e2a6\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HNP3QFQV\\\",\\\"name\\\":\\\"icc-73013389\\\"},\\\"subject\\\":\\\"Sherlock_APT Degradation Alert for usa790\\\",\\\"description\\\":\\\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\\\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\\\n\\\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\\\",\\\"detectedTime\\\":\\\"2025-03-14T06:04:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"Resolved\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T05:47:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-14T06:30:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\\\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T06:07:10.545Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T06:26:35.485Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"a752944f-31f3-4920-ab36-f33fc25320f0\\\",\\\"email\\\":\\\"mervyn.das@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Mervyn Das\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000002UfW1YAK\\\",\\\"slackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2022-10-16T22:01:05.071Z\\\",\\\"modifiedAt\\\":\\\"2022-10-16T22:01:05.071Z\\\"},\\\"id\\\":\\\"2f55bcb2-e3c1-462a-9662-46b35d022255\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"ff7013ac-ffc0-4ddd-adda-fa31e689aa28\\\",\\\"email\\\":\\\"skadur@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Sushan Kadur\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000002V5lRYAS\\\",\\\"slackUserId\\\":\\\"U02PV4P0HQT\\\",\\\"createdBy\\\":\\\"icc@ui.app\\\",\\\"modifiedBy\\\":\\\"icc@ui.app\\\",\\\"createdAt\\\":\\\"2023-01-11T21:56:42.287Z\\\",\\\"modifiedAt\\\":\\\"2023-01-17T03:50:43.685Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T06:26:35.485Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T06:26:35.485Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"a752944f-31f3-4920-ab36-f33fc25320f0\\\",\\\"email\\\":\\\"mervyn.das@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Mervyn Das\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000002UfW1YAK\\\",\\\"slackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2022-10-16T22:01:05.071Z\\\",\\\"modifiedAt\\\":\\\"2022-10-16T22:01:05.071Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"a752944f-31f3-4920-ab36-f33fc25320f0\\\",\\\"email\\\":\\\"mervyn.das@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Mervyn Das\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000002UfW1YAK\\\",\\\"slackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2022-10-16T22:01:05.071Z\\\",\\\"modifiedAt\\\":\\\"2022-10-16T22:01:05.071Z\\\"},\\\"id\\\":\\\"4348d76a-3b4f-4336-96c4-e9d954e73a94\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"a752944f-31f3-4920-ab36-f33fc25320f0\\\",\\\"email\\\":\\\"mervyn.das@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Mervyn Das\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000002UfW1YAK\\\",\\\"slackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2022-10-16T22:01:05.071Z\\\",\\\"modifiedAt\\\":\\\"2022-10-16T22:01:05.071Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Application\\\",\\\"rootCause\\\":\\\"DB Tier\\\",\\\"createdAt\\\":\\\"2025-03-14T06:07:10.545Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73013389\\\",\\\"caseRecordId\\\":\\\"500EE00001TrlEAYAZ\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\\\",\\\"engagedAt\\\":\\\"2025-03-14T06:07:26.667Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T07:09:32.122Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":4,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"Resolved\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"sentBySlackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"sentBy\\\":\\\"Mervyn Das\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"2025-03-14T06:30:00.000Z\\\",\\\"impactStartTime\\\":\\\"2025-03-14T05:47:00.000Z\\\",\\\"duration\\\":\\\"43 minutes\\\",\\\"incidentCommander\\\":\\\"Sushan Kadur\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02PV4P0HQT\\\",\\\"subject\\\":\\\"Sherlock_APT Degradation Alert for usa790\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Starting 05:47 UTC, high APT was observed due to concurrent requests from the customer (there’s only one customer on this cell) on USA790. This is resulting in increase in DB total time contributed by wait_sql_lock. By 06:30 UTC, all the requests cleared and APT went down to normal level. This a repeat issue and CIC Sev1 team was engaged on the bridge to take it up with the customer success manager, as it is self inflicted by the customer and there's no action from Salesforce end other than to implement manual throttle. \\\\n\\\\nStart time: 05:47 UTC\\\\nOOI (Out of Impact): 06:30 UTC\\\\nCustomer Cases: None (only outbound case from Salesforce)\\\\nTrust: https:\/\/status.salesforce.com\/incidents\/10013895\\\",\\\"sentAt\\\":\\\"2025-03-14T07:14:07.417Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C05U9CBHX8D\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[\\\"sitereliability@salesforce.com\\\",\\\"techcustomerescalation@salesforce.com\\\",\\\"gsm@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"35800155-1f6b-428c-969c-ed4ec99f0555\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":4,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"Resolved\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"sentBySlackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"sentBy\\\":\\\"Mervyn Das\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"2025-03-14T06:30:00.000Z\\\",\\\"impactStartTime\\\":\\\"2025-03-14T05:47:00.000Z\\\",\\\"duration\\\":\\\"43 minutes\\\",\\\"incidentCommander\\\":\\\"Sushan Kadur\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02PV4P0HQT\\\",\\\"subject\\\":\\\"Sherlock_APT Degradation Alert for usa790\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Starting 05:47 UTC, high APT was observed due to concurrent requests from the customer (there’s only one customer on this cell) on USA790. This is resulting in increase in DB total time contributed by wait_sql_lock. By 06:30 UTC, all the requests cleared and APT went down to normal level. This a repeat issue and CIC Sev1 team was engaged on the bridge to take it up with the customer success manager, as it is self inflicted by the customer and there's no action from Salesforce end other than to implement manual throttle. \\\\n\\\\nStart time: 05:47 UTC\\\\nOOI (Out of Impact): 06:30 UTC\\\\nCustomer Cases: None (only outbound case from Salesforce)\\\\nTrust: https:\/\/status.salesforce.com\/incidents\/10013895\\\",\\\"sentAt\\\":\\\"2025-03-14T07:14:07.417Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":3,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"sentBySlackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"sentBy\\\":\\\"Mervyn Das\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T06:07:00.000Z\\\",\\\"duration\\\":\\\"26 minutes\\\",\\\"incidentCommander\\\":\\\"Sushan Kadur\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02PV4P0HQT\\\",\\\"subject\\\":\\\"Sherlock_APT Degradation Alert for usa790\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Starting 05:47 UTC, high APT observed due to concurrent requests from the customer (there’s only one customer on this cell) on USA790. This a repeat issue and support is being engaged to do a customer reach. Manual CSP throttle is being looked at to relieve the high APT observed, CSP team is being engaged.\\\",\\\"sentAt\\\":\\\"2025-03-14T06:33:24.769Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"sentBySlackUserId\\\":\\\"NOT_FOUND_SFDC\\\",\\\"sentBy\\\":\\\"IncidentCommandCenter\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T06:07:00.000Z\\\",\\\"duration\\\":\\\"16 minutes\\\",\\\"incidentCommander\\\":\\\"Vivekraja Rajendran\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAYCCR9EJ\\\",\\\"subject\\\":\\\"Sherlock_APT Degradation Alert for usa7", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.200404+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "90\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Team - Site Reliability\\\\nCase - 73013389\\\\nSeverity - Sev1\\\\nVoice Bridge - https:\/\/meet.google.com\/sty-wbts-gud\\\\nSlack Channel - icc-73013389\\\\n\\\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\\\",\\\"sentAt\\\":\\\"2025-03-14T06:23:27.020Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"sentBySlackUserId\\\":\\\"WAXFK7KDY\\\",\\\"sentBy\\\":\\\"Clifford Ng\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T05:47:00.000Z\\\",\\\"duration\\\":\\\"26 minutes\\\",\\\"incidentCommander\\\":\\\"Vivekraja Rajendran\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAYCCR9EJ\\\",\\\"subject\\\":\\\"Sherlock_APT Degradation Alert for usa790\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"APT spike on usa790 (single tenant cell).\\\",\\\"actions\\\":\\\"CDSE has been paged.\\\"},\\\"sentAt\\\":\\\"2025-03-14T06:12:31.816Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"xh3pyr-isrb6-an3h2-p46sz2-1741936446624\\\",\\\"client\\\":\\\"icc-ui\\\"}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.200404+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741936448199, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-internal-comms-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.200405+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "{\"level\":20,\"time\":1741936448199,\"pid\":32,\"hostname\":\"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad\",\"name\":\"icc-slack\",\"msg\":\"Handler for [icc-internal-comms-request]: {\\\"createdAt\\\":\\\"2025-03-14T07:14:07.784Z\\\",\\\"user\\\":{\\\"id\\\":\\\"a752944f-31f3-4920-ab36-f33fc25320f0\\\",\\\"email\\\":\\\"mervyn.das@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Mervyn Das\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000002UfW1YAK\\\",\\\"slackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2022-10-16T22:01:05.071Z\\\",\\\"modifiedAt\\\":\\\"2022-10-16T22:01:05.071Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"a05b892f-42af-451f-81f4-65c23e87e2a6\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HNP3QFQV\\\",\\\"name\\\":\\\"icc-73013389\\\"},\\\"subject\\\":\\\"Sherlock_APT Degradation Alert for usa790\\\",\\\"description\\\":\\\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\\\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\\\n\\\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\\\",\\\"detectedTime\\\":\\\"2025-03-14T06:04:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"Resolved\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T05:47:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-14T06:30:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\\\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T06:07:10.545Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T06:26:35.485Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"a752944f-31f3-4920-ab36-f33fc25320f0\\\",\\\"email\\\":\\\"mervyn.das@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Mervyn Das\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000002UfW1YAK\\\",\\\"slackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2022-10-16T22:01:05.071Z\\\",\\\"modifiedAt\\\":\\\"2022-10-16T22:01:05.071Z\\\"},\\\"id\\\":\\\"2f55bcb2-e3c1-462a-9662-46b35d022255\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"ff7013ac-ffc0-4ddd-adda-fa31e689aa28\\\",\\\"email\\\":\\\"skadur@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Sushan Kadur\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000002V5lRYAS\\\",\\\"slackUserId\\\":\\\"U02PV4P0HQT\\\",\\\"createdBy\\\":\\\"icc@ui.app\\\",\\\"modifiedBy\\\":\\\"icc@ui.app\\\",\\\"createdAt\\\":\\\"2023-01-11T21:56:42.287Z\\\",\\\"modifiedAt\\\":\\\"2023-01-17T03:50:43.685Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T06:26:35.485Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T06:26:35.485Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"a752944f-31f3-4920-ab36-f33fc25320f0\\\",\\\"email\\\":\\\"mervyn.das@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Mervyn Das\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000002UfW1YAK\\\",\\\"slackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2022-10-16T22:01:05.071Z\\\",\\\"modifiedAt\\\":\\\"2022-10-16T22:01:05.071Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"a752944f-31f3-4920-ab36-f33fc25320f0\\\",\\\"email\\\":\\\"mervyn.das@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Mervyn Das\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000002UfW1YAK\\\",\\\"slackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2022-10-16T22:01:05.071Z\\\",\\\"modifiedAt\\\":\\\"2022-10-16T22:01:05.071Z\\\"},\\\"id\\\":\\\"4348d76a-3b4f-4336-96c4-e9d954e73a94\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"a752944f-31f3-4920-ab36-f33fc25320f0\\\",\\\"email\\\":\\\"mervyn.das@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Mervyn Das\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000002UfW1YAK\\\",\\\"slackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2022-10-16T22:01:05.071Z\\\",\\\"modifiedAt\\\":\\\"2022-10-16T22:01:05.071Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Application\\\",\\\"rootCause\\\":\\\"DB Tier\\\",\\\"createdAt\\\":\\\"2025-03-14T06:07:10.545Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73013389\\\",\\\"caseRecordId\\\":\\\"500EE00001TrlEAYAZ\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\\\",\\\"engagedAt\\\":\\\"2025-03-14T06:07:26.667Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T07:09:32.122Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":4,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"Resolved\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"sentBySlackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"sentBy\\\":\\\"Mervyn Das\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"2025-03-14T06:30:00.000Z\\\",\\\"impactStartTime\\\":\\\"2025-03-14T05:47:00.000Z\\\",\\\"duration\\\":\\\"43 minutes\\\",\\\"incidentCommander\\\":\\\"Sushan Kadur\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02PV4P0HQT\\\",\\\"subject\\\":\\\"Sherlock_APT Degradation Alert for usa790\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Starting 05:47 UTC, high APT was observed due to concurrent requests from the customer (there’s only one customer on this cell) on USA790. This is resulting in increase in DB total time contributed by wait_sql_lock. By 06:30 UTC, all the requests cleared and APT went down to normal level. This a repeat issue and CIC Sev1 team was engaged on the bridge to take it up with the customer success manager, as it is self inflicted by the customer and there's no action from Salesforce end other than to implement manual throttle. \\\\n\\\\nStart time: 05:47 UTC\\\\nOOI (Out of Impact): 06:30 UTC\\\\nCustomer Cases: None (only outbound case from Salesforce)\\\\nTrust: https:\/\/status.salesforce.com\/incidents\/10013895\\\",\\\"sentAt\\\":\\\"2025-03-14T07:14:07.417Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C05U9CBHX8D\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[\\\"sitereliability@salesforce.com\\\",\\\"techcustomerescalation@salesforce.com\\\",\\\"gsm@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"35800155-1f6b-428c-969c-ed4ec99f0555\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":4,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"Resolved\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"sentBySlackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"sentBy\\\":\\\"Mervyn Das\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"2025-03-14T06:30:00.000Z\\\",\\\"impactStartTime\\\":\\\"2025-03-14T05:47:00.000Z\\\",\\\"duration\\\":\\\"43 minutes\\\",\\\"incidentCommander\\\":\\\"Sushan Kadur\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02PV4P0HQT\\\",\\\"subject\\\":\\\"Sherlock_APT Degradation Alert for usa790\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Starting 05:47 UTC, high APT was observed due to concurrent requests from the customer (there’s only one customer on this cell) on USA790. This is resulting in increase in DB total time contributed by wait_sql_lock. By 06:30 UTC, all the requests cleared and APT went down to normal level. This a repeat issue and CIC Sev1 team was engaged on the bridge to take it up with the customer success manager, as it is self inflicted by the customer and there's no action from Salesforce end other than to implement manual throttle. \\\\n\\\\nStart time: 05:47 UTC\\\\nOOI (Out of Impact): 06:30 UTC\\\\nCustomer Cases: None (only outbound case from Salesforce)\\\\nTrust: https:\/\/status.salesforce.com\/incidents\/10013895\\\",\\\"sentAt\\\":\\\"2025-03-14T07:14:07.417Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":3,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"sentBySlackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"sentBy\\\":\\\"Mervyn Das\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T06:07:00.000Z\\\",\\\"duration\\\":\\\"26 minutes\\\",\\\"incidentCommander\\\":\\\"Sushan Kadur\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02PV4P0HQT\\\",\\\"subject\\\":\\\"Sherlock_APT Degradation Alert for usa790\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Starting 05:47 UTC, high APT observed due to concurrent requests from the customer (there’s only one customer on this cell) on USA790. This a repeat issue and support is being engaged to do a customer reach. Manual CSP throttle is being looked at to relieve the high APT observed, CSP team is being engaged.\\\",\\\"sentAt\\\":\\\"2025-03-14T06:33:24.769Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"sentBySlackUserId\\\":\\\"NOT_FOUND_SFDC\\\",\\\"sentBy\\\":\\\"IncidentCommandCenter\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T06:07:00.000Z\\\",\\\"duration\\\":\\\"16 minutes\\\",\\\"incidentCommander\\\":\\\"Vivekraja Rajendran\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAYCCR9EJ\\\",\\\"subject\\\":\\\"Sherlock_APT Degra", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.200412+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "dation Alert for usa790\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Team - Site Reliability\\\\nCase - 73013389\\\\nSeverity - Sev1\\\\nVoice Bridge - https:\/\/meet.google.com\/sty-wbts-gud\\\\nSlack Channel - icc-73013389\\\\n\\\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\\\",\\\"sentAt\\\":\\\"2025-03-14T06:23:27.020Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"sentBySlackUserId\\\":\\\"WAXFK7KDY\\\",\\\"sentBy\\\":\\\"Clifford Ng\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T05:47:00.000Z\\\",\\\"duration\\\":\\\"26 minutes\\\",\\\"incidentCommander\\\":\\\"Vivekraja Rajendran\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAYCCR9EJ\\\",\\\"subject\\\":\\\"Sherlock_APT Degradation Alert for usa790\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"APT spike on usa790 (single tenant cell).\\\",\\\"actions\\\":\\\"CDSE has been paged.\\\"},\\\"sentAt\\\":\\\"2025-03-14T06:12:31.816Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"xh3pyr-isrb6-an3h2-p46sz2-1741936446624\\\",\\\"client\\\":\\\"icc-ui\\\"}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.200412+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741936448434, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posting comm to external slack channel C05U9CBHX8D - comm: {\"sequenceNumber\":4,\"severity\":\"Sev1\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"sentBySlackUserId\":\"U02PSDTTBV1\",\"sentBy\":\"Mervyn Das\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T06:30:00.000Z\",\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"duration\":\"43 minutes\",\"incidentCommander\":\"Sushan Kadur\",\"incidentCommanderSlackUserId\":\"U02PV4P0HQT\",\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"team\":\"Site Reliability\",\"content\":\"Starting 05:47 UTC, high APT was observed due to concurrent requests from the customer (there’s only one customer on this cell) on USA790. This is resulting in increase in DB total time contributed by wait_sql_lock. By 06:30 UTC, all the requests cleared and APT went down to normal level. This a repeat issue and CIC Sev1 team was engaged on the bridge to take it up with the customer success manager, as it is self inflicted by the customer and there's no action from Salesforce end other than to implement manual throttle. \\n\\nStart time: 05:47 UTC\\nOOI (Out of Impact): 06:30 UTC\\nCustomer Cases: None (only outbound case from Salesforce)\\nTrust: https:\/\/status.salesforce.com\/incidents\/10013895\",\"sentAt\":\"2025-03-14T07:14:07.417Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.434885+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741936448677, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posting comm to external slack channel C05T2A3C319 - comm: {\"sequenceNumber\":4,\"severity\":\"Sev1\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"sentBySlackUserId\":\"U02PSDTTBV1\",\"sentBy\":\"Mervyn Das\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T06:30:00.000Z\",\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"duration\":\"43 minutes\",\"incidentCommander\":\"Sushan Kadur\",\"incidentCommanderSlackUserId\":\"U02PV4P0HQT\",\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"team\":\"Site Reliability\",\"content\":\"Starting 05:47 UTC, high APT was observed due to concurrent requests from the customer (there’s only one customer on this cell) on USA790. This is resulting in increase in DB total time contributed by wait_sql_lock. By 06:30 UTC, all the requests cleared and APT went down to normal level. This a repeat issue and CIC Sev1 team was engaged on the bridge to take it up with the customer success manager, as it is self inflicted by the customer and there's no action from Salesforce end other than to implement manual throttle. \\n\\nStart time: 05:47 UTC\\nOOI (Out of Impact): 06:30 UTC\\nCustomer Cases: None (only outbound case from Salesforce)\\nTrust: https:\/\/status.salesforce.com\/incidents\/10013895\",\"sentAt\":\"2025-03-14T07:14:07.417Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.677870+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741936448904, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "[IccKafkaProducer.produceInternalCommsSentEvent] Publishing internal comms delivery status: {\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"35800155-1f6b-428c-969c-ed4ec99f0555\",\"sequenceNumber\":4}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.905088+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741936448905, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.iccMetricRequestExecute] - icc-internal-comms-response - undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.905091+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741936448905, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.905098+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741936448905, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.905123+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741936448905, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.905259+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741936448905, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'a05b892f-42af-451f-81f4-65c23e87e2a6' to topic 'incident': {\"createdAt\":\"2025-03-14T07:14:08.904Z\",\"user\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"impactEndTime\":\"2025-03-14T06:30:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"modifiedAt\":\"2025-03-14T06:26:35.485Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"id\":\"2f55bcb2-e3c1-462a-9662-46b35d022255\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"ff7013ac-ffc0-4ddd-adda-fa31e689aa28\",\"email\":\"skadur@salesforce.com\",\"active\":true,\"name\":\"Sushan Kadur\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002V5lRYAS\",\"slackUserId\":\"U02PV4P0HQT\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2023-01-11T21:56:42.287Z\",\"modifiedAt\":\"2023-01-17T03:50:43.685Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T06:26:35.485Z\",\"modifiedAt\":\"2025-03-14T06:26:35.485Z\",\"createdBy\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"modifiedBy\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"id\":\"4348d76a-3b4f-4336-96c4-e9d954e73a94\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"DB Tier\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T07:09:32.122Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"35800155-1f6b-428c-969c-ed4ec99f0555\",\"sequenceNumber\":4}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.905378+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741936448905, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'a05b892f-42af-451f-81f4-65c23e87e2a6' to Kafka topic 'incident'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.905467+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741936448905, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.iccMetricDurationTime] - icc-internal-comms-response - undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.905468+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741936448905, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.17799900006502867\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.905471+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741936448905, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.17799900006502867\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.905500+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741936448905, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.905679+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741936448918, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.918149+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741936448918, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.918457+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741936448918, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T07:14:08.904Z\",\"user\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"impactEndTime\":\"2025-03-14T06:30:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"modifiedAt\":\"2025-03-14T06:26:35.485Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"id\":\"2f55bcb2-e3c1-462a-9662-46b35d022255\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"ff7013ac-ffc0-4ddd-adda-fa31e689aa28\",\"email\":\"skadur@salesforce.com\",\"active\":true,\"name\":\"Sushan Kadur\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002V5lRYAS\",\"slackUserId\":\"U02PV4P0HQT\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2023-01-11T21:56:42.287Z\",\"modifiedAt\":\"2023-01-17T03:50:43.685Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T06:26:35.485Z\",\"modifiedAt\":\"2025-03-14T06:26:35.485Z\",\"createdBy\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"modifiedBy\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"id\":\"4348d76a-3b4f-4336-96c4-e9d954e73a94\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"DB Tier\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T07:09:32.122Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"35800155-1f6b-428c-969c-ed4ec99f0555\",\"sequenceNumber\":4}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.918566+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741936448918, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.918569+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741936448918, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.918630+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741936448918, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.918713+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741936448918, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T07:14:08.904Z\",\"user\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"impactEndTime\":\"2025-03-14T06:30:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"modifiedAt\":\"2025-03-14T06:26:35.485Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"id\":\"2f55bcb2-e3c1-462a-9662-46b35d022255\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"ff7013ac-ffc0-4ddd-adda-fa31e689aa28\",\"email\":\"skadur@salesforce.com\",\"active\":true,\"name\":\"Sushan Kadur\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002V5lRYAS\",\"slackUserId\":\"U02PV4P0HQT\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2023-01-11T21:56:42.287Z\",\"modifiedAt\":\"2023-01-17T03:50:43.685Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T06:26:35.485Z\",\"modifiedAt\":\"2025-03-14T06:26:35.485Z\",\"createdBy\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"modifiedBy\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"id\":\"4348d76a-3b4f-4336-96c4-e9d954e73a94\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"DB Tier\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T07:09:32.122Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"35800155-1f6b-428c-969c-ed4ec99f0555\",\"sequenceNumber\":4}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.918789+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741936448918, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-internal-comms-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.918790+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741936448918, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-internal-comms-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.918792+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741936480375, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:40.376014+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741936480376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:40.376330+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741936480376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T07:14:40.366Z\",\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"impactEndTime\":\"2025-03-14T06:30:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"modifiedAt\":\"2025-03-14T06:26:35.485Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"id\":\"2f55bcb2-e3c1-462a-9662-46b35d022255\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"ff7013ac-ffc0-4ddd-adda-fa31e689aa28\",\"email\":\"skadur@salesforce.com\",\"active\":true,\"name\":\"Sushan Kadur\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002V5lRYAS\",\"slackUserId\":\"U02PV4P0HQT\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2023-01-11T21:56:42.287Z\",\"modifiedAt\":\"2023-01-17T03:50:43.685Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T06:26:35.485Z\",\"modifiedAt\":\"2025-03-14T06:26:35.485Z\",\"createdBy\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"modifiedBy\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"id\":\"4348d76a-3b4f-4336-96c4-e9d954e73a94\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"DB Tier\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T07:09:32.122Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"35800155-1f6b-428c-969c-ed4ec99f0555\",\"sequenceNumber\":4}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:40.376427+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741936480376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:40.376427+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741936480376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:40.376491+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741936480376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:40.377155+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741936480376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T07:14:40.366Z\",\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"impactEndTime\":\"2025-03-14T06:30:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"modifiedAt\":\"2025-03-14T06:26:35.485Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"id\":\"2f55bcb2-e3c1-462a-9662-46b35d022255\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"ff7013ac-ffc0-4ddd-adda-fa31e689aa28\",\"email\":\"skadur@salesforce.com\",\"active\":true,\"name\":\"Sushan Kadur\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002V5lRYAS\",\"slackUserId\":\"U02PV4P0HQT\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2023-01-11T21:56:42.287Z\",\"modifiedAt\":\"2023-01-17T03:50:43.685Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T06:26:35.485Z\",\"modifiedAt\":\"2025-03-14T06:26:35.485Z\",\"createdBy\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"modifiedBy\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"id\":\"4348d76a-3b4f-4336-96c4-e9d954e73a94\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"DB Tier\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T07:09:32.122Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"35800155-1f6b-428c-969c-ed4ec99f0555\",\"sequenceNumber\":4}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:40.377168+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741936480376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-internal-comms-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:40.377169+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741936480376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-internal-comms-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:40.377170+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741936693352, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2909552640,\"uptime\":1756422.66,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23438260,\"nice\":13940,\"sys\":3412510,\"idle\":1723256850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23337910,\"nice\":13830,\"sys\":3425220,\"idle\":1723480740,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6095,\"sum\":59622}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:18:13.352602+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741936693352, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:18:13.352706+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741937033420, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":104.922607,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:23:53.420515+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741937033420, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:23:53.420609+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741937053352, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2899070976,\"uptime\":1756782.66,\"totalMem\":4018155520,\"loadavg\":[0.12,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23441320,\"nice\":13940,\"sys\":3412940,\"idle\":1723612070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23340850,\"nice\":13830,\"sys\":3425700,\"idle\":1723835930,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6135,\"sum\":59586}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:24:13.352591+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741937053352, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:24:13.352688+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741937113352, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2896363520,\"uptime\":1756842.66,\"totalMem\":4018155520,\"loadavg\":[0.17,0.09,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23441840,\"nice\":13940,\"sys\":3413000,\"idle\":1723671210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23341340,\"nice\":13830,\"sys\":3425800,\"idle\":1723895140,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6101,\"sum\":59602}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:25:13.352573+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741937113352, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:25:13.352719+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741937293352, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894000128,\"uptime\":1757022.66,\"totalMem\":4018155520,\"loadavg\":[0.01,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23443220,\"nice\":13940,\"sys\":3413230,\"idle\":1723848770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23342940,\"nice\":13830,\"sys\":3426020,\"idle\":1724072710,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6102,\"sum\":59598}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:28:13.352607+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741937293352, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:28:13.352753+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741937413352, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890846208,\"uptime\":1757142.66,\"totalMem\":4018155520,\"loadavg\":[0.04,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23444090,\"nice\":13940,\"sys\":3413360,\"idle\":1723967230,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23343990,\"nice\":13830,\"sys\":3426230,\"idle\":1724191060,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6099,\"sum\":59601}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:30:13.352579+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741937413352, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:30:13.352689+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741937593356, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887815168,\"uptime\":1757322.66,\"totalMem\":4018155520,\"loadavg\":[0.25,0.07,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23445580,\"nice\":13940,\"sys\":3413690,\"idle\":1724144970,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23345640,\"nice\":13830,\"sys\":3426520,\"idle\":1724368650,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6102,\"sum\":59597}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:33:13.356594+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741937593356, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:33:13.356669+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741937833356, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2881232896,\"uptime\":1757562.66,\"totalMem\":4018155520,\"loadavg\":[0.02,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23447700,\"nice\":13940,\"sys\":3414070,\"idle\":1724381500,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23347740,\"nice\":13830,\"sys\":3426870,\"idle\":1724605030,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6095,\"sum\":59596}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:37:13.356566+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741937833356, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:37:13.356718+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741938003074, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:40:03.074532+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741938003074, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-bridge-folder-created' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:40:03.074644+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741938003074, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T07:40:02.639Z\",\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"NA\",\"name\":\"NA\"}},\"eventObj\":{\"folderId\":\"17fEh0aTkC7exPO6rkfd7zNPxMic1jFwJ\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:40:03.074683+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741938003074, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-folder-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:40:03.074684+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741938003074, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-folder-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:40:03.074729+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741938003074, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:40:03.074834+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741938003074, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T07:40:02.639Z\",\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"NA\",\"name\":\"NA\"}},\"eventObj\":{\"folderId\":\"17fEh0aTkC7exPO6rkfd7zNPxMic1jFwJ\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:40:03.074870+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741938003074, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-bridge-folder-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:40:03.074871+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741938003074, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-bridge-folder-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:40:03.074898+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741938013356, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2873868288,\"uptime\":1757742.66,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23449090,\"nice\":13940,\"sys\":3414290,\"idle\":1724559070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23349500,\"nice\":13830,\"sys\":3427100,\"idle\":1724782590,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6106,\"sum\":59594}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:40:13.356563+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741938013356, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:40:13.356716+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741938193356, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2870648832,\"uptime\":1757922.67,\"totalMem\":4018155520,\"loadavg\":[0.05,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23450520,\"nice\":13940,\"sys\":3414480,\"idle\":1724736760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23350790,\"nice\":13830,\"sys\":3427360,\"idle\":1724960280,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6096,\"sum\":59600}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:43:13.356584+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741938193356, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:43:13.356717+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741938313356, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2868424704,\"uptime\":1758042.67,\"totalMem\":4018155520,\"loadavg\":[0.15,0.08,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23451290,\"nice\":13940,\"sys\":3414620,\"idle\":1724855180,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23351660,\"nice\":13830,\"sys\":3427560,\"idle\":1725078770,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6094,\"sum\":59594}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:45:13.356588+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741938313356, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:45:13.356804+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741939153360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2866044928,\"uptime\":1758882.67,\"totalMem\":4018155520,\"loadavg\":[0.05,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23457150,\"nice\":13940,\"sys\":3415750,\"idle\":1725684530,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23358870,\"nice\":13830,\"sys\":3428760,\"idle\":1725907810,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6105,\"sum\":59619}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:59:13.360594+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741939153360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:59:13.360691+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741939513360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2867056640,\"uptime\":1759242.67,\"totalMem\":4018155520,\"loadavg\":[0.32,0.07,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23459710,\"nice\":13940,\"sys\":3416250,\"idle\":1726039920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23362100,\"nice\":13830,\"sys\":3429250,\"idle\":1726262850,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6100,\"sum\":59620}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:05:13.360562+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741939513360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:05:13.360703+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741939813360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2878631936,\"uptime\":1759542.67,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23462110,\"nice\":13940,\"sys\":3416730,\"idle\":1726335560,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23364970,\"nice\":13830,\"sys\":3429770,\"idle\":1726558700,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6102,\"sum\":59611}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:10:13.360599+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741939813360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:10:13.360789+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741939993360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2878296064,\"uptime\":1759722.67,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23463290,\"nice\":13940,\"sys\":3416990,\"idle\":1726513330,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23366630,\"nice\":13830,\"sys\":3429970,\"idle\":1726736150,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6103,\"sum\":59619}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:13:13.360626+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741939993360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:13:13.360742+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741940173360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2879954944,\"uptime\":1759902.67,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23464730,\"nice\":13940,\"sys\":3417300,\"idle\":1726690990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23368220,\"nice\":13830,\"sys\":3430260,\"idle\":1726913780,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6096,\"sum\":59615}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:16:13.360580+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741940173360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:16:13.360753+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741940353360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2877689856,\"uptime\":1760082.67,\"totalMem\":4018155520,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23466420,\"nice\":13940,\"sys\":3417550,\"idle\":1726868580,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23369760,\"nice\":13830,\"sys\":3430550,\"idle\":1727091480,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6139,\"sum\":59607}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:19:13.360581+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741940353360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:19:13.360696+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741940413360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2877341696,\"uptime\":1760142.67,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23466810,\"nice\":13940,\"sys\":3417670,\"idle\":1726927700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23370130,\"nice\":13830,\"sys\":3430660,\"idle\":1727150700,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6097,\"sum\":59618}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:20:13.360604+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741940413360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:20:13.360721+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741940593360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2876727296,\"uptime\":1760322.67,\"totalMem\":4018155520,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23468320,\"nice\":13940,\"sys\":3417900,\"idle\":1727105300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23371440,\"nice\":13830,\"sys\":3430930,\"idle\":1727328430,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6100,\"sum\":59616}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:23:13.360597+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741940593360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:23:13.360684+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741940653360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2876428288,\"uptime\":1760382.67,\"totalMem\":4018155520,\"loadavg\":[0.05,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23468900,\"nice\":13940,\"sys\":3418010,\"idle\":1727164550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23371990,\"nice\":13830,\"sys\":3431010,\"idle\":1727387660,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6098,\"sum\":59619}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:24:13.360596+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741940653360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:24:13.360714+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741940893360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2875621376,\"uptime\":1760622.67,\"totalMem\":4018155520,\"loadavg\":[0.03,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23470880,\"nice\":13940,\"sys\":3418400,\"idle\":1727401260,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23374000,\"nice\":13830,\"sys\":3431320,\"idle\":1727624570,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6099,\"sum\":59620}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:28:13.360607+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741940893360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:28:13.360693+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741941253360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2874994688,\"uptime\":1760982.67,\"totalMem\":4018155520,\"loadavg\":[0.1,0.06,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23474040,\"nice\":13940,\"sys\":3418940,\"idle\":1727756500,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23376950,\"nice\":13830,\"sys\":3431800,\"idle\":1727979970,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6096,\"sum\":59621}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:34:13.360589+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741941253360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:34:13.360717+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741941733360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880720896,\"uptime\":1761462.67,\"totalMem\":4018155520,\"loadavg\":[0.01,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23477930,\"nice\":13940,\"sys\":3419710,\"idle\":1728229850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23381000,\"nice\":13830,\"sys\":3432520,\"idle\":1728453200,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6106,\"sum\":59609}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:42:13.360606+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741941733360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:42:13.360775+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741941772409, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.008027,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:42:52.409142+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741941772409, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:42:52.409233+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741941772534, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.005801,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:42:52.534474+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741941772534, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:42:52.534513+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741941772566, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0,\"method\":\"C08H9H693E3\",\"path\":\"U02Q288NF7W\",\"statusCode\":1}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:42:52.566249+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741941772566, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:42:52.566424+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741941913360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2876035072,\"uptime\":1761642.67,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23479470,\"nice\":13940,\"sys\":3419990,\"idle\":1728407350,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23382750,\"nice\":13830,\"sys\":3432750,\"idle\":1728630710,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6174,\"sum\":59563}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:45:13.360586+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741941913360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:45:13.360673+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741942093360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2873634816,\"uptime\":1761822.67,\"totalMem\":4018155520,\"loadavg\":[0.04,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23480930,\"nice\":13940,\"sys\":3420220,\"idle\":1728584960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23384240,\"nice\":13830,\"sys\":3433010,\"idle\":1728808340,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6279,\"sum\":59585}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:48:13.360615+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741942093360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:48:13.360823+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741942118210, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":892.292966,\"method\":\"InternalCommsAction\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:48:38.211108+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741942118211, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:48:38.211188+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741942153360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2873856000,\"uptime\":1761882.67,\"totalMem\":4018155520,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23481350,\"nice\":13940,\"sys\":3420290,\"idle\":1728644120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23384740,\"nice\":13830,\"sys\":3433100,\"idle\":1728867460,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":8549,\"sum\":59584}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:49:13.360583+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741942153360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:49:13.360719+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741942273360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2872995840,\"uptime\":1762002.67,\"totalMem\":4018155520,\"loadavg\":[0.07,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23482260,\"nice\":13940,\"sys\":3420420,\"idle\":1728762540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23385680,\"nice\":13830,\"sys\":3433290,\"idle\":1728985850,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6118,\"sum\":59602}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:51:13.360581+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741942273360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:51:13.360705+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741942325206, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":509.430496,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:52:05.206426+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741942325206, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:52:05.206467+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741942453360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2872311808,\"uptime\":1762182.67,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23483730,\"nice\":13940,\"sys\":3420620,\"idle\":1728940130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23387180,\"nice\":13830,\"sys\":3433500,\"idle\":1729163520,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6104,\"sum\":59606}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:54:13.360597+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741942453360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:54:13.360679+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741942513360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2872016896,\"uptime\":1762242.67,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23484200,\"nice\":13940,\"sys\":3420730,\"idle\":1728999300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23387680,\"nice\":13830,\"sys\":3433580,\"idle\":1729222760,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6102,\"sum\":59607}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:55:13.360601+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741942513360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T08:55:13.360727+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741943214048, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":134.679555,\"method\":\"BoltInteraction.incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:06:54.048891+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741943214048, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:06:54.049014+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741943214049, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.00543,\"method\":\"BoltCommandIncidentReqd.rejectIfClosedMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:06:54.049090+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741943214049, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:06:54.049126+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741943214206, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":157.359712,\"method\":\"InternalCommsAction\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:06:54.206606+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741943214206, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:06:54.206710+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741943353360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2879500288,\"uptime\":1763082.67,\"totalMem\":4018155520,\"loadavg\":[0.06,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23491430,\"nice\":13940,\"sys\":3421820,\"idle\":1729827970,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23394740,\"nice\":13830,\"sys\":3434710,\"idle\":1730051670,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6103,\"sum\":59604}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:09:13.360564+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741943353360, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:09:13.360719+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741943413364, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2878914560,\"uptime\":1763142.67,\"totalMem\":4018155520,\"loadavg\":[0.09,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23491970,\"nice\":13940,\"sys\":3421910,\"idle\":1729887130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23395150,\"nice\":13830,\"sys\":3434780,\"idle\":1730110920,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6102,\"sum\":59607}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:10:13.364616+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741943413364, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:10:13.364711+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741943713364, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2882760704,\"uptime\":1763442.67,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23494350,\"nice\":13940,\"sys\":3422350,\"idle\":1730183230,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23397680,\"nice\":13830,\"sys\":3435150,\"idle\":1730406900,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6108,\"sum\":59610}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:15:13.364587+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741943713364, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:15:13.364743+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944073364, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2872791040,\"uptime\":1763802.67,\"totalMem\":4018155520,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23497150,\"nice\":13940,\"sys\":3422800,\"idle\":1730538460,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23400370,\"nice\":13830,\"sys\":3435640,\"idle\":1730762200,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6108,\"sum\":59611}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:21:13.364585+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944073364, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:21:13.364649+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944133364, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2873446400,\"uptime\":1763862.67,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23497680,\"nice\":13940,\"sys\":3422900,\"idle\":1730597690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23401020,\"nice\":13830,\"sys\":3435700,\"idle\":1730821410,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6099,\"sum\":59613}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:22:13.364580+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944133364, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:22:13.364707+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944313364, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2873667584,\"uptime\":1764042.67,\"totalMem\":4018155520,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23499660,\"nice\":13940,\"sys\":3423210,\"idle\":1730775230,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23402900,\"nice\":13830,\"sys\":3435990,\"idle\":1730999020,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6130,\"sum\":59585}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:25:13.364623+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944313364, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:25:13.364708+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944493364, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2872315904,\"uptime\":1764222.67,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23501040,\"nice\":13940,\"sys\":3423430,\"idle\":1730952890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23404280,\"nice\":13830,\"sys\":3436220,\"idle\":1731176620,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6101,\"sum\":59596}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:28:13.364591+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944493364, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:28:13.364721+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944733364, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2871787520,\"uptime\":1764462.67,\"totalMem\":4018155520,\"loadavg\":[0.01,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23502510,\"nice\":13940,\"sys\":3423740,\"idle\":1731189840,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23406700,\"nice\":13830,\"sys\":3436600,\"idle\":1731413250,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6129,\"sum\":59584}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:32:13.364556+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944733364, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:32:13.364706+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944793364, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2871975936,\"uptime\":1764522.67,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23502940,\"nice\":13940,\"sys\":3423800,\"idle\":1731249070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23407350,\"nice\":13830,\"sys\":3436660,\"idle\":1731472450,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6146,\"sum\":59587}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:33:13.364588+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944793364, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:33:13.364689+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944836568, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:33:56.568486+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944836568, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-created-without-slack-channel' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:33:56.568762+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944836568, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T09:33:56.188Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"name\":\"Gulshankumar Shrawankumar Arora\",\"email\":\"gulshankumar.arora@salesforce.com\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:56.039Z\",\"severity\":\"Sev4\",\"status\":\"New\",\"origin\":\"\",\"originReference\":\"NA\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T09:33:56.039Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"modifiedAt\":\"2025-03-14T09:33:56.039Z\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"id\":\"8ec7951c-0aa0-4683-85f2-7992bbaa6c5c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U03JKDWTSGG\",\"U022FKPA1SN\",\"U0384RE5E3G\",\"U02S6QKQC21\",\"U01K4EJ67LY\",\"U01DPP76NBA\",\"U035SCVS10R\",\"U02U43LU64E\",\"WKS74NNAW\",\"W018X8CG0LV\",\"WQN8U4JU9\",\"WFB89UW03\",\"W01BDPRGLDT\",\"WEDP05Y66\",\"WEXN1RRT8\",\"U06CTCM00UU\",\"U06809B5M5F\",\"U06DSE437TM\",\"U03DXCYUK28\",\"U0297C7J6GK\",\"U03279RGQ4V\",\"U089WQV39UN\"],\"channels\":[],\"inviteBots\":[]},\"eventObj\":{\"isPrivateChannel\":false},\"requestId\":\"52565371-fa22-57dd-31a1-40ae607506b1\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:33:56.568842+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944836568, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:33:56.568843+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944836568, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:33:56.568914+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944836568, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:33:56.569031+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944836569, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T09:33:56.188Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"name\":\"Gulshankumar Shrawankumar Arora\",\"email\":\"gulshankumar.arora@salesforce.com\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:56.039Z\",\"severity\":\"Sev4\",\"status\":\"New\",\"origin\":\"\",\"originReference\":\"NA\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T09:33:56.039Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"modifiedAt\":\"2025-03-14T09:33:56.039Z\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"id\":\"8ec7951c-0aa0-4683-85f2-7992bbaa6c5c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U03JKDWTSGG\",\"U022FKPA1SN\",\"U0384RE5E3G\",\"U02S6QKQC21\",\"U01K4EJ67LY\",\"U01DPP76NBA\",\"U035SCVS10R\",\"U02U43LU64E\",\"WKS74NNAW\",\"W018X8CG0LV\",\"WQN8U4JU9\",\"WFB89UW03\",\"W01BDPRGLDT\",\"WEDP05Y66\",\"WEXN1RRT8\",\"U06CTCM00UU\",\"U06809B5M5F\",\"U06DSE437TM\",\"U03DXCYUK28\",\"U0297C7J6GK\",\"U03279RGQ4V\",\"U089WQV39UN\"],\"channels\":[],\"inviteBots\":[]},\"eventObj\":{\"isPrivateChannel\":false},\"requestId\":\"52565371-fa22-57dd-31a1-40ae607506b1\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:33:56.569063+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944836569, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-incident-created-without-slack-channel]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:33:56.569064+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741944836569, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-incident-created-without-slack-channel]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:33:56.569108+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944838745, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:33:58.745690+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944838745, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-created' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:33:58.745817+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944838745, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T09:33:58.695Z\",\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\"},\"eventObj\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-c4404702-786a-4147-bb53-d8e51e848b2e\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741944836,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-c4404702-786a-4147-bb53-d8e51e848b2e\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741944836692,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:33:58.745825+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944838745, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:33:58.745829+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944838745, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:33:58.745894+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944838745, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:33:58.745968+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944838745, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T09:33:58.695Z\",\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\"},\"eventObj\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-c4404702-786a-4147-bb53-d8e51e848b2e\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741944836,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-c4404702-786a-4147-bb53-d8e51e848b2e\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741944836692,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:33:58.745977+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944838745, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-slack-channel-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:33:58.745992+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741944838745, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-slack-channel-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:33:58.746002+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944839002, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "successfully invited U03JKDWTSGG to channel C08HRLTF40J" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:33:59.002958+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944839002, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Removing commanders from slack users to invite" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:33:59.002986+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944839002, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Inviting Slack users" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:33:59.003010+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944841745, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:01.746124+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944841746, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-report-created' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:01.746319+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944841746, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T09:34:01.632Z\",\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-c4404702-786a-4147-bb53-d8e51e848b2e\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:56.039Z\",\"severity\":\"Sev4\",\"status\":\"New\",\"origin\":\"\",\"originReference\":\"NA\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T09:33:56.039Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https:\/\/salesforce.quip.com\/A7nNA5bJjvgC\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:01.746347+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944841746, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:01.746395+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944841746, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:01.746450+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944841746, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:01.746563+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944841746, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T09:34:01.632Z\",\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-c4404702-786a-4147-bb53-d8e51e848b2e\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:56.039Z\",\"severity\":\"Sev4\",\"status\":\"New\",\"origin\":\"\",\"originReference\":\"NA\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T09:33:56.039Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https:\/\/salesforce.quip.com\/A7nNA5bJjvgC\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:01.746610+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944841746, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-report-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:01.746632+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741944841746, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-report-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:01.746645+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944841749, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "successfully invited U022FKPA1SN,U0384RE5E3G,U02S6QKQC21,U01K4EJ67LY,U01DPP76NBA,U035SCVS10R,U02U43LU64E,WKS74NNAW,W018X8CG0LV,WQN8U4JU9,WFB89UW03,W01BDPRGLDT,WEDP05Y66,WEXN1RRT8,U06CTCM00UU,U06809B5M5F,U06DSE437TM,U03DXCYUK28,U0297C7J6GK,U03279RGQ4V,U089WQV39UN to channel C08HRLTF40J" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:01.749731+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944841749, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Inviting Slack bots" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:01.749736+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944843865, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:03.865339+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944843865, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-renamed' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:03.865456+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944843865, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T09:34:03.813Z\",\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\"},\"eventObj\":{\"createdAt\":\"2025-03-14T09:33:58.488Z\",\"modifiedAt\":\"2025-03-14T09:34:03.562Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:03.865461+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944843865, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:03.865461+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944843865, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:03.865510+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944843865, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:03.865628+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944843865, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T09:34:03.813Z\",\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\"},\"eventObj\":{\"createdAt\":\"2025-03-14T09:33:58.488Z\",\"modifiedAt\":\"2025-03-14T09:34:03.562Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:03.865628+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944843865, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-slack-channel-renamed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:03.865648+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741944843865, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-slack-channel-renamed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:03.865650+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944846192, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.008916,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:06.193113+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944846193, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:06.193230+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944846414, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":220.862171,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:06.414226+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944846414, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:06.414277+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944846471, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":56.819748,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:06.471203+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944846471, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:06.471268+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944846535, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006234,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:06.535760+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944846535, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:06.535877+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944846667, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":131.467784,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:06.667434+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944846667, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:06.667509+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944846668, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":196.798371,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:06.668152+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944846668, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:06.668183+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944847169, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.007325,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:07.169607+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944847169, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:07.169649+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944847215, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006889,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:07.215908+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944847215, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:07.215983+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944847350, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":181.069504,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:07.350809+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944847350, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:07.350888+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944847404, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":53.876908,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:07.404858+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944847404, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:07.404934+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944847417, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":201.697193,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:07.417779+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944847417, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:07.417856+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944847479, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":61.847679,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:07.479792+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944847479, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:07.479871+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944847532, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.00538,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:07.532705+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944847532, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:07.532826+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944847545, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":140.620795,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:07.545658+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944847545, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:07.545726+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944847671, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":192.023876,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:07.672014+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944847672, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:07.672056+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944847676, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":143.875686,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:07.676802+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944847676, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:07.676831+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944847746, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":69.522379,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:07.746452+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944847746, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:07.746487+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944847942, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":196.255718,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:07.942837+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944847942, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:07.942955+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944848774, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":149.182624,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:08.774744+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944848774, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:08.774778+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944853364, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2871734272,\"uptime\":1764582.67,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23503610,\"nice\":13940,\"sys\":3423880,\"idle\":1731308210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23407890,\"nice\":13830,\"sys\":3436760,\"idle\":1731531610,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6213,\"sum\":59547}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:13.364592+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944853364, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:13.364687+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944887881, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.011547,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:47.881351+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944887881, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:47.881442+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944888099, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":218.180159,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:48.099780+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944888099, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:48.099856+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "{\"level\":20,\"time\":1741944888829,\"pid\":32,\"hostname\":\"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad\",\"name\":\"icc-slack\",\"msg\":\"IncidentsApi::updateIncident, response: {\\\"createdAt\\\":\\\"2025-03-14T09:33:56.039Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T09:34:48.520Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"40903bdd-3cd6-498c-a322-7fa58fe08fec\\\",\\\"email\\\":\\\"gulshankumar.arora@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gulshankumar Shrawankumar Arora\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000006cWGLYA2\\\",\\\"slackUserId\\\":\\\"U03JKDWTSGG\\\",\\\"createdBy\\\":\\\"\\\",\\\"modifiedBy\\\":\\\"\\\",\\\"createdAt\\\":\\\"2022-08-30T18:30:02.309Z\\\",\\\"modifiedAt\\\":\\\"2022-08-30T18:30:02.309Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"40903bdd-3cd6-498c-a322-7fa58fe08fec\\\",\\\"email\\\":\\\"gulshankumar.arora@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gulshankumar Shrawankumar Arora\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000006cWGLYA2\\\",\\\"slackUserId\\\":\\\"U03JKDWTSGG\\\",\\\"createdBy\\\":\\\"\\\",\\\"modifiedBy\\\":\\\"\\\",\\\"createdAt\\\":\\\"2022-08-30T18:30:02.309Z\\\",\\\"modifiedAt\\\":\\\"2022-08-30T18:30:02.309Z\\\"},\\\"id\\\":\\\"c4404702-786a-4147-bb53-d8e51e848b2e\\\",\\\"subject\\\":\\\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\\\",\\\"description\\\":\\\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\\\",\\\"caseRecordId\\\":\\\"500EE00001TsV5kYAF\\\",\\\"caseNumber\\\":\\\"73018038\\\",\\\"severity\\\":\\\"Sev4\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":null,\\\"originReference\\\":\\\"NA\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T09:33:56.039Z\\\",\\\"impactEndTime\\\":null,\\\"detectedTime\\\":\\\"2025-03-14T09:33:56.039Z\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T09:34:03.509Z\\\",\\\"team\\\":{\\\"createdAt\\\":\\\"2022-01-27T20:38:02.350Z\\\",\\\"modifiedAt\\\":\\\"2025-02-03T07:08:33.499Z\\\",\\\"id\\\":\\\"f4a92440-0118-46f9-ada1-b1b8bf3c8685\\\",\\\"externalId\\\":\\\"a00AH000000ikT1YAI\\\",\\\"scrumTeam\\\":{\\\"sfid\\\":\\\"a00AH000000ikT1YAI\\\",\\\"name\\\":\\\"Industries Site Reliability Engineering\\\",\\\"active\\\":true,\\\"parentCloud\\\":\\\"Industries\\\",\\\"cloud\\\":null,\\\"createdDate\\\":\\\"2021-04-27T00:37:32.000Z\\\",\\\"productOwner\\\":\\\"005B0000000QitrIAC\\\",\\\"pagerDutyEscalationServiceUrl\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PJVZFNB\\\",\\\"engineeringManager\\\":\\\"005B00000073mvHIAQ\\\",\\\"publicSlackChannel\\\":\\\"https:\/\/salesforce-internal.slack.com\/archives\/C026LFJMBDE\\\",\\\"quipUrl\\\":null,\\\"distributionLists\\\":\\\"industries-sre@salesforce.com\\\",\\\"pagerDutyPrimaryTeamUrl\\\":\\\"https:\/\/salesforce.pagerduty.com\/teams\/P9VI819\\\",\\\"scrumMaster\\\":\\\"005B00000073mvHIAQ\\\"},\\\"baseConfigJson\\\":null},\\\"slackChannel\\\":{\\\"createdAt\\\":\\\"2025-03-14T09:33:58.488Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T09:34:03.562Z\\\",\\\"id\\\":\\\"C08HRLTF40J\\\",\\\"name\\\":\\\"icc-73018038\\\"},\\\"pages\\\":[],\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T09:33:56.039Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T09:33:56.039Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"40903bdd-3cd6-498c-a322-7fa58fe08fec\\\",\\\"email\\\":\\\"gulshankumar.arora@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gulshankumar Shrawankumar Arora\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000006cWGLYA2\\\",\\\"slackUserId\\\":\\\"U03JKDWTSGG\\\",\\\"createdBy\\\":\\\"\\\",\\\"modifiedBy\\\":\\\"\\\",\\\"createdAt\\\":\\\"2022-08-30T18:30:02.309Z\\\",\\\"modifiedAt\\\":\\\"2022-08-30T18:30:02.309Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"40903bdd-3cd6-498c-a322-7fa58fe08fec\\\",\\\"email\\\":\\\"gulshankumar.arora@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gulshankumar Shrawankumar Arora\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000006cWGLYA2\\\",\\\"slackUserId\\\":\\\"U03JKDWTSGG\\\",\\\"createdBy\\\":\\\"\\\",\\\"modifiedBy\\\":\\\"\\\",\\\"createdAt\\\":\\\"2022-08-30T18:30:02.309Z\\\",\\\"modifiedAt\\\":\\\"2022-08-30T18:30:02.309Z\\\"},\\\"id\\\":\\\"8ec7951c-0aa0-4683-85f2-7992bbaa6c5c\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"40903bdd-3cd6-498c-a322-7fa58fe08fec\\\",\\\"email\\\":\\\"gulshankumar.arora@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gulshankumar Shrawankumar Arora\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000006cWGLYA2\\\",\\\"slackUserId\\\":\\\"U03JKDWTSGG\\\",\\\"createdBy\\\":\\\"\\\",\\\"modifiedBy\\\":\\\"\\\",\\\"createdAt\\\":\\\"2022-08-30T18:30:02.309Z\\\",\\\"modifiedAt\\\":\\\"2022-08-30T18:30:02.309Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":null,\\\"rootCause\\\":null,\\\"internalComms\\\":[],\\\"bridge\\\":null,\\\"pageAcks\\\":[],\\\"workItem\\\":null,\\\"duplicateCaseNumber\\\":null,\\\"servicesImpacted\\\":[],\\\"closedAt\\\":null,\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/A7nNA5bJjvgC\\\",\\\"engagedAt\\\":\\\"2025-03-14T09:34:48.197Z\\\",\\\"lastAttemptedForceExport\\\":null,\\\"lastExportStatus\\\":\\\"success\\\",\\\"timeline\\\":[{\\\"createdAt\\\":\\\"2025-03-14T09:34:48.513Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T09:34:48.189Z\\\",\\\"id\\\":\\\"871946ca-5164-4c71-8b7a-6c88a0ff5d04\\\",\\\"type\\\":\\\"INCIDENT_UPDATED\\\",\\\"user\\\":{\\\"id\\\":\\\"40903bdd-3cd6-498c-a322-7fa58fe08fec\\\",\\\"email\\\":\\\"gulshankumar.arora@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gulshankumar Shrawankumar Arora\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000006cWGLYA2\\\",\\\"slackUserId\\\":\\\"U03JKDWTSGG\\\",\\\"createdBy\\\":\\\"\\\",\\\"modifiedBy\\\":\\\"\\\",\\\"createdAt\\\":\\\"2022-08-30T18:30:02.309Z\\\",\\\"modifiedAt\\\":\\\"2022-08-30T18:30:02.309Z\\\"},\\\"client\\\":\\\"icc-slack-app\\\",\\\"auditData\\\":{\\\"id\\\":\\\"c4404702-786a-4147-bb53-d8e51e848b2e\\\",\\\"team\\\":\\\"Industries Site Reliability Engineering\\\",\\\"roles\\\":[{\\\"id\\\":\\\"8ec7951c-0aa0-4683-85f2-7992bbaa6c5c\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"user\\\":{\\\"id\\\":\\\"40903bdd-3cd6-498c-a322-7fa58fe08fec\\\",\\\"name\\\":\\\"Gulshankumar Shrawankumar Arora\\\",\\\"email\\\":\\\"gulshankumar.arora@salesforce.com\\\",\\\"active\\\":true,\\\"profile\\\":\\\"icc standard user\\\",\\\"lastName\\\":null,\\\"createdAt\\\":\\\"2022-08-30T18:30:02.309Z\\\",\\\"createdBy\\\":\\\"\\\",\\\"firstName\\\":null,\\\"gusUserId\\\":\\\"005EE000006cWGLYA2\\\",\\\"modifiedAt\\\":\\\"2022-08-30T18:30:02.309Z\\\",\\\"modifiedBy\\\":\\\"\\\",\\\"slackUserId\\\":\\\"U03JKDWTSGG\\\"},\\\"createdAt\\\":\\\"2025-03-14T09:33:56.039Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"40903bdd-3cd6-498c-a322-7fa58fe08fec\\\",\\\"name\\\":\\\"Gulshankumar Shrawankumar Arora\\\",\\\"email\\\":\\\"gulshankumar.arora@salesforce.com\\\",\\\"active\\\":true,\\\"profile\\\":\\\"icc standard user\\\",\\\"lastName\\\":null,\\\"createdAt\\\":\\\"2022-08-30T18:30:02.309Z\\\",\\\"createdBy\\\":\\\"\\\",\\\"firstName\\\":null,\\\"gusUserId\\\":\\\"005EE000006cWGLYA2\\\",\\\"modifiedAt\\\":\\\"2022-08-30T18:30:02.309Z\\\",\\\"modifiedBy\\\":\\\"\\\",\\\"slackUserId\\\":\\\"U03JKDWTSGG\\\"},\\\"modifiedAt\\\":\\\"2025-03-14T09:33:56.039Z\\\",\\\"modifiedBy\\\":{\\\"id\\\":\\\"40903bdd-3cd6-498c-a322-7fa58fe08fec\\\",\\\"name\\\":\\\"Gulshankumar Shrawankumar Arora\\\",\\\"email\\\":\\\"gulshankumar.arora@salesforce.com\\\",\\\"active\\\":true,\\\"profile\\\":\\\"icc standard user\\\",\\\"lastName\\\":null,\\\"createdAt\\\":\\\"2022-08-30T18:30:02.309Z\\\",\\\"createdBy\\\":\\\"\\\",\\\"firstName\\\":null,\\\"gusUserId\\\":\\\"005EE000006cWGLYA2\\\",\\\"modifiedAt\\\":\\\"2022-08-30T18:30:02.309Z\\\",\\\"modifiedBy\\\":\\\"\\\",\\\"slackUserId\\\":\\\"U03JKDWTSGG\\\"},\\\"displayName\\\":\\\"Incident Commander\\\",\\\"externalGusId\\\":null}],\\\"bridge\\\":{\\\"url\\\":\\\"\\\",\\\"additionalJoiningInfo\\\":\\\"\\\"},\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"origin\\\":\\\"\\\",\\\"status\\\":\\\"InProgress\\\",\\\"subject\\\":\\\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\\\",\\\"category\\\":\\\"\\\",\\\"severity\\\":\\\"Sev4\\\",\\\"createdAt\\\":\\\"2025-03-14T09:33:56.039Z\\\",\\\"engagedAt\\\":\\\"2025-03-14T09:34:48.197Z\\\",\\\"rootCause\\\":\\\"\\\",\\\"caseNumber\\\":\\\"73018038\\\",\\\"description\\\":\\\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\\\",\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/A7nNA5bJjvgC\\\",\\\"scrumTeamId\\\":\\\"a00AH000000ikT1YAI\\\",\\\"caseRecordId\\\":\\\"500EE00001TsV5kYAF\\\",\\\"detectedTime\\\":\\\"2025-03-14T09:33:56.039Z\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HRLTF40J\\\",\\\"name\\\":\\\"icc-73018038\\\"},\\\"usdResources\\\":[],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T09:33:56.039Z\\\",\\\"originReference\\\":\\\"NA\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"servicesImpacted\\\":[],\\\"gusExportTimestamp\\\":\\\"2025-03-14T09:34:03.509Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\"},\\\"incidentId\\\":\\\"c4404702-786a-4147-bb53-d8e51e848b2e\\\"},{\\\"createdAt\\\":\\\"2025-03-14T09:34:03.811Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T09:34:03.562Z\\\",\\\"id\\\":\\\"fce21d12-3761-4952-a9bf-39debd8e783a\\\",\\\"type\\\":\\\"SLACK_CHANNEL_RENAMED\\\",\\\"user\\\":null,\\\"client\\\":null,\\\"auditData\\\":{\\\"id\\\":\\\"C08HRLTF40J\\\",\\\"name\\\":\\\"icc-73018038\\\",\\\"createdAt\\\":\\\"2025-03-14T09:33:58.488Z\\\",\\\"createdBy\\\":null,\\\"modifiedAt\\\":\\\"2025-03-14T09:34:03.562Z\\\",\\\"modifiedBy\\\":null},\\\"incidentId\\\":\\\"c4404702-786a-4147-bb53-d8e51e848b2e\\\"},{\\\"createdAt\\\":\\\"2025-03-14T09:34:03.685Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T09:34:03.562Z\\\",\\\"id\\\":\\\"3e16c93c-f1c7-440a-8426-90c557eb0210\\\",\\\"type\\\":\\\"GUS_EXPORT_RESPONSE\\\",\\\"user\\\":null,\\\"client\\\":null,\\\"auditData\\\":{\\\"event\\\":\\\"incident_created\\\",\\\"status\\\":\\\"success\\\",\\\"recordId\\\":\\\"500EE00001TsV5kYAF\\\",\\\"timestamp\\\":\\\"2025-03-14T09:34:03.509Z\\\",\\\"caseNumber\\\":\\\"73018038\\\",\\\"incidentId\\\":\\\"c4404702-786a-4147-bb53-d8e51e848b2e\\\"},\\\"incidentId\\\":\\\"c4404702-786a-4147-bb53-d8e51e848b2e\\\"},{\\\"createdAt\\\":\\\"2025-03-14T09:33:58.693Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T09:33:58.488Z\\\",\\\"id\\\":\\\"c13def41-db74-44fe-a185-d778d8a8b8a0\\\",\\\"type\\\":\\\"SLACK_CHANNEL_CREATED\\\",\\\"user\\\":null,\\\"client\\\":null,\\\"auditData\\\":{\\\"id\\\":\\\"C08HRLTF40J\\\",\\\"name\\\":\\\"icc-c4404702-786a-4147-bb53-d8e51e848b2e\\\",\\\"is_im\\\":false,\\\"topic\\\":{\\\"value\\\":\\\"\\\",\\\"creator\\\":\\\"\\\",\\\"last_set\\\":0},\\\"created\\\":1741944836,\\\"creator\\\":\\\"U02Q288NF7W\\\",\\\"is_mpim\\\":false,\\\"purpose\\\":{\\\"value\\\":\\\"\\\",\\\"creator\\\":\\\"\\\",\\\"last_set\\\":0},\\\"updated\\\":1741944836692,\\\"is_group\\\":false,\\\"is_moved\\\":0,\\\"priority\\\":0,\\\"unlinked\\\":0,\\\"is_member\\\":true,\\\"is_shared\\\":false,\\\"last_read\\\":\\\"0000000000.000000\\\",\\\"is_channel\\\":true,\\\"is_general\\\":false,\\\"is_private\\\":false,\\\"is_archived\\\":false,\\\"is_ext_shared\\\":false,\\\"is_org_shared\\\":false,\\\"pending_shared\\\":[],\\\"previous_names\\\":[]", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:48.829381+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": ",\\\"context_team_id\\\":\\\"T01GST6QY0G\\\",\\\"name_normalized\\\":\\\"icc-c4404702-786a-4147-bb53-d8e51e848b2e\\\",\\\"shared_team_ids\\\":[\\\"T01GST6QY0G\\\"],\\\"internal_team_ids\\\":[\\\"T01GST6QY0G\\\"],\\\"parent_conversation\\\":null,\\\"is_pending_ext_shared\\\":false,\\\"pending_connected_team_ids\\\":[]},\\\"incidentId\\\":\\\"c4404702-786a-4147-bb53-d8e51e848b2e\\\"},{\\\"createdAt\\\":\\\"2025-03-14T09:33:56.330Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T09:33:56.331Z\\\",\\\"id\\\":\\\"8d7d6894-216b-43b8-b369-bfd3bc73d6c6\\\",\\\"type\\\":\\\"INCIDENT_CREATED\\\",\\\"user\\\":{\\\"id\\\":\\\"40903bdd-3cd6-498c-a322-7fa58fe08fec\\\",\\\"email\\\":\\\"gulshankumar.arora@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gulshankumar Shrawankumar Arora\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000006cWGLYA2\\\",\\\"slackUserId\\\":\\\"U03JKDWTSGG\\\",\\\"createdBy\\\":\\\"\\\",\\\"modifiedBy\\\":\\\"\\\",\\\"createdAt\\\":\\\"2022-08-30T18:30:02.309Z\\\",\\\"modifiedAt\\\":\\\"2022-08-30T18:30:02.309Z\\\"},\\\"client\\\":\\\"icc-slack-app\\\",\\\"auditData\\\":{\\\"id\\\":\\\"c4404702-786a-4147-bb53-d8e51e848b2e\\\",\\\"team\\\":\\\"Industries Site Reliability Engineering\\\",\\\"roles\\\":[{\\\"id\\\":\\\"8ec7951c-0aa0-4683-85f2-7992bbaa6c5c\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"user\\\":{\\\"id\\\":\\\"40903bdd-3cd6-498c-a322-7fa58fe08fec\\\",\\\"name\\\":\\\"Gulshankumar Shrawankumar Arora\\\",\\\"email\\\":\\\"gulshankumar.arora@salesforce.com\\\",\\\"active\\\":true,\\\"profile\\\":\\\"icc standard user\\\",\\\"lastName\\\":null,\\\"createdAt\\\":\\\"2022-08-30T18:30:02.309Z\\\",\\\"createdBy\\\":\\\"\\\",\\\"firstName\\\":null,\\\"gusUserId\\\":\\\"005EE000006cWGLYA2\\\",\\\"modifiedAt\\\":\\\"2022-08-30T18:30:02.309Z\\\",\\\"modifiedBy\\\":\\\"\\\",\\\"slackUserId\\\":\\\"U03JKDWTSGG\\\"},\\\"createdAt\\\":\\\"2025-03-14T09:33:56.039Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"40903bdd-3cd6-498c-a322-7fa58fe08fec\\\",\\\"name\\\":\\\"Gulshankumar Shrawankumar Arora\\\",\\\"email\\\":\\\"gulshankumar.arora@salesforce.com\\\",\\\"active\\\":true,\\\"profile\\\":\\\"icc standard user\\\",\\\"lastName\\\":null,\\\"createdAt\\\":\\\"2022-08-30T18:30:02.309Z\\\",\\\"createdBy\\\":\\\"\\\",\\\"firstName\\\":null,\\\"gusUserId\\\":\\\"005EE000006cWGLYA2\\\",\\\"modifiedAt\\\":\\\"2022-08-30T18:30:02.309Z\\\",\\\"modifiedBy\\\":\\\"\\\",\\\"slackUserId\\\":\\\"U03JKDWTSGG\\\"},\\\"modifiedAt\\\":\\\"2025-03-14T09:33:56.039Z\\\",\\\"modifiedBy\\\":{\\\"id\\\":\\\"40903bdd-3cd6-498c-a322-7fa58fe08fec\\\",\\\"name\\\":\\\"Gulshankumar Shrawankumar Arora\\\",\\\"email\\\":\\\"gulshankumar.arora@salesforce.com\\\",\\\"active\\\":true,\\\"profile\\\":\\\"icc standard user\\\",\\\"lastName\\\":null,\\\"createdAt\\\":\\\"2022-08-30T18:30:02.309Z\\\",\\\"createdBy\\\":\\\"\\\",\\\"firstName\\\":null,\\\"gusUserId\\\":\\\"005EE000006cWGLYA2\\\",\\\"modifiedAt\\\":\\\"2022-08-30T18:30:02.309Z\\\",\\\"modifiedBy\\\":\\\"\\\",\\\"slackUserId\\\":\\\"U03JKDWTSGG\\\"},\\\"displayName\\\":\\\"Incident Commander\\\",\\\"externalGusId\\\":null}],\\\"bridge\\\":{\\\"url\\\":\\\"\\\",\\\"additionalJoiningInfo\\\":\\\"\\\"},\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"origin\\\":\\\"\\\",\\\"status\\\":\\\"New\\\",\\\"subject\\\":\\\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\\\",\\\"category\\\":\\\"\\\",\\\"channels\\\":[],\\\"invitees\\\":[\\\"U03JKDWTSGG\\\",\\\"U022FKPA1SN\\\",\\\"U0384RE5E3G\\\",\\\"U02S6QKQC21\\\",\\\"U01K4EJ67LY\\\",\\\"U01DPP76NBA\\\",\\\"U035SCVS10R\\\",\\\"U02U43LU64E\\\",\\\"WKS74NNAW\\\",\\\"W018X8CG0LV\\\",\\\"WQN8U4JU9\\\",\\\"WFB89UW03\\\",\\\"W01BDPRGLDT\\\",\\\"WEDP05Y66\\\",\\\"WEXN1RRT8\\\",\\\"U06CTCM00UU\\\",\\\"U06809B5M5F\\\",\\\"U06DSE437TM\\\",\\\"U03DXCYUK28\\\",\\\"U0297C7J6GK\\\",\\\"U03279RGQ4V\\\",\\\"U089WQV39UN\\\"],\\\"severity\\\":\\\"Sev4\\\",\\\"createdAt\\\":\\\"2025-03-14T09:33:56.039Z\\\",\\\"engagedAt\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"caseNumber\\\":\\\"\\\",\\\"inviteBots\\\":[],\\\"description\\\":\\\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\\\",\\\"quipDocLink\\\":\\\"\\\",\\\"scrumTeamId\\\":\\\"a00AH000000ikT1YAI\\\",\\\"caseRecordId\\\":\\\"\\\",\\\"detectedTime\\\":\\\"2025-03-14T09:33:56.039Z\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"\\\",\\\"name\\\":\\\"\\\"},\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T09:33:56.039Z\\\",\\\"originReference\\\":\\\"NA\\\",\\\"servicesImpacted\\\":[],\\\"gusExportTimestamp\\\":\\\"\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\"},\\\"incidentId\\\":\\\"c4404702-786a-4147-bb53-d8e51e848b2e\\\"}],\\\"swimlanes\\\":[],\\\"usdResources\\\":[]}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:48.829381+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944888829, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":647.318469,\"method\":\"MarkInProgressAction\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:48.829481+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944888829, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:48.829591+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944888869, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:48.869333+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944888869, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:48.869628+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944888869, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T09:34:48.380Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"name\":\"Gulshankumar Shrawankumar Arora\",\"email\":\"gulshankumar.arora@salesforce.com\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:56.039Z\",\"severity\":\"Sev4\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"NA\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T09:33:56.039Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"modifiedAt\":\"2025-03-14T09:33:56.039Z\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"id\":\"8ec7951c-0aa0-4683-85f2-7992bbaa6c5c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:34:03.509Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"modifiedAt\":\"2025-03-14T09:33:56.039Z\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"id\":\"8ec7951c-0aa0-4683-85f2-7992bbaa6c5c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T09:34:48.197Z\"]},\"requestId\":\"e8c05d1c-aaff-fc70-8590-e2891dd502c9\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:48.869715+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944888869, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:48.869728+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944888869, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:48.869792+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944888869, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:48.869864+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944888869, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T09:34:48.380Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"name\":\"Gulshankumar Shrawankumar Arora\",\"email\":\"gulshankumar.arora@salesforce.com\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:56.039Z\",\"severity\":\"Sev4\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"NA\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T09:33:56.039Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"modifiedAt\":\"2025-03-14T09:33:56.039Z\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"id\":\"8ec7951c-0aa0-4683-85f2-7992bbaa6c5c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:34:03.509Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"modifiedAt\":\"2025-03-14T09:33:56.039Z\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"id\":\"8ec7951c-0aa0-4683-85f2-7992bbaa6c5c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T09:34:48.197Z\"]},\"requestId\":\"e8c05d1c-aaff-fc70-8590-e2891dd502c9\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:48.869950+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944888869, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-incident-updated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:48.869953+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944888870, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Incident updated notification for [icc-incident-updated]: {\"createdAt\":\"2025-03-14T09:34:48.380Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"name\":\"Gulshankumar Shrawankumar Arora\",\"email\":\"gulshankumar.arora@salesforce.com\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:56.039Z\",\"severity\":\"Sev4\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"NA\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T09:33:56.039Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"modifiedAt\":\"2025-03-14T09:33:56.039Z\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"id\":\"8ec7951c-0aa0-4683-85f2-7992bbaa6c5c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:34:03.509Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"modifiedAt\":\"2025-03-14T09:33:56.039Z\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"id\":\"8ec7951c-0aa0-4683-85f2-7992bbaa6c5c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T09:34:48.197Z\"]},\"requestId\":\"e8c05d1c-aaff-fc70-8590-e2891dd502c9\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:48.870159+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944888870, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Un-accounted for change for key engagedAt with changes: [\"\",\"2025-03-14T09:34:48.197Z\"] with incident payload {\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:56.039Z\",\"severity\":\"Sev4\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"NA\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T09:33:56.039Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"modifiedAt\":\"2025-03-14T09:33:56.039Z\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"id\":\"8ec7951c-0aa0-4683-85f2-7992bbaa6c5c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:34:03.509Z\",\"usdResources\":[]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:48.870661+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944888874, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:48.874619+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944888874, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:48.874930+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944888874, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T09:34:48.688Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"name\":\"Gulshankumar Shrawankumar Arora\",\"email\":\"gulshankumar.arora@salesforce.com\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:56.039Z\",\"severity\":\"Sev4\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"NA\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T09:33:56.039Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"modifiedAt\":\"2025-03-14T09:33:56.039Z\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"id\":\"8ec7951c-0aa0-4683-85f2-7992bbaa6c5c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:34:03.509Z\",\"usdResources\":[]},\"changes\":{\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"modifiedAt\":\"2025-03-14T09:33:56.039Z\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"id\":\"8ec7951c-0aa0-4683-85f2-7992bbaa6c5c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"externalGusId\":null}]}},\"requestId\":\"e8c05d1c-aaff-fc70-8590-e2891dd502c9\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:48.875561+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944888875, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:48.875562+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944888875, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:48.875564+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944888875, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:48.875565+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944888875, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T09:34:48.688Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"name\":\"Gulshankumar Shrawankumar Arora\",\"email\":\"gulshankumar.arora@salesforce.com\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:56.039Z\",\"severity\":\"Sev4\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"NA\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T09:33:56.039Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"modifiedAt\":\"2025-03-14T09:33:56.039Z\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"id\":\"8ec7951c-0aa0-4683-85f2-7992bbaa6c5c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:34:03.509Z\",\"usdResources\":[]},\"changes\":{\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"modifiedAt\":\"2025-03-14T09:33:56.039Z\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"id\":\"8ec7951c-0aa0-4683-85f2-7992bbaa6c5c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"externalGusId\":null}]}},\"requestId\":\"e8c05d1c-aaff-fc70-8590-e2891dd502c9\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:48.875570+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944888875, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-incident-updated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:48.875571+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944888875, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Incident updated notification for [icc-incident-updated]: {\"createdAt\":\"2025-03-14T09:34:48.688Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"name\":\"Gulshankumar Shrawankumar Arora\",\"email\":\"gulshankumar.arora@salesforce.com\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:56.039Z\",\"severity\":\"Sev4\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"NA\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T09:33:56.039Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"modifiedAt\":\"2025-03-14T09:33:56.039Z\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"id\":\"8ec7951c-0aa0-4683-85f2-7992bbaa6c5c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:34:03.509Z\",\"usdResources\":[]},\"changes\":{\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"modifiedAt\":\"2025-03-14T09:33:56.039Z\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"id\":\"8ec7951c-0aa0-4683-85f2-7992bbaa6c5c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"externalGusId\":null}]}},\"requestId\":\"e8c05d1c-aaff-fc70-8590-e2891dd502c9\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:48.875576+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944889113, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posted incident update message to Slack." }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:49.113817+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944889113, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Slack response: {\"ok\":true,\"channel\":\"C08HRLTF40J\",\"ts\":\"1741944889.047399\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741944889.047399\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"<@U03JKDWTSGG> updated status from *New* to *In Progress*. Let's get to work!\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"OWj\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"user\",\"user_id\":\"U03JKDWTSGG\"},{\"type\":\"text\",\"text\":\" updated status from \"},{\"type\":\"text\",\"text\":\"New\",\"style\":{\"bold\":true}},{\"type\":\"text\",\"text\":\" to \"},{\"type\":\"text\",\"text\":\"In Progress\",\"style\":{\"bold\":true}},{\"type\":\"text\",\"text\":\". Let's get to work!\"}]}]}],\"language\":{\"locale\":\"en-US\",\"is_reliable\":true}},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:49.113935+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944889133, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posted incident update message to Slack." }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:49.133370+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944889133, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Slack response: {\"ok\":true,\"channel\":\"C08HRLTF40J\",\"ts\":\"1741944889.063419\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741944889.063419\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"<@U03JKDWTSGG> just updated this incident:\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"attachments\":[{\"id\":1,\"blocks\":[{\"type\":\"section\",\"block_id\":\"bq8B1\",\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Status*:\\nIn Progress\",\"verbatim\":false}]},{\"type\":\"actions\",\"block_id\":\"ryr74\",\"elements\":[{\"type\":\"button\",\"action_id\":\"action-show-details\",\"text\":{\"type\":\"plain_text\",\"text\":\"View Incident Details\",\"emoji\":true},\"style\":\"primary\"}]}],\"color\":\"#009FE2\",\"fallback\":\"Show updated attributes\"}],\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"jeTA\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"user\",\"user_id\":\"U03JKDWTSGG\"},{\"type\":\"text\",\"text\":\" just updated this incident:\"}]}]}]},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:49.133377+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944893989, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:53.989466+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944893989, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:53.989622+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944893989, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T09:34:53.940Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"name\":\"Gulshankumar Shrawankumar Arora\",\"email\":\"gulshankumar.arora@salesforce.com\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TsV5kYAF\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T09:34:53.940Z\",\"recordId\":\"500EE00001TsV5kYAF\",\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"caseNumber\":\"73018038\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:53.989623+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944893989, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:53.989649+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944893989, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:53.989725+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944893989, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:53.989827+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944893989, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T09:34:53.940Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"name\":\"Gulshankumar Shrawankumar Arora\",\"email\":\"gulshankumar.arora@salesforce.com\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TsV5kYAF\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T09:34:53.940Z\",\"recordId\":\"500EE00001TsV5kYAF\",\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"caseNumber\":\"73018038\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:53.989828+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944893989, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-gus-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:53.989869+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944893989, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-gus-response]: {\"createdAt\":\"2025-03-14T09:34:53.940Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"name\":\"Gulshankumar Shrawankumar Arora\",\"email\":\"gulshankumar.arora@salesforce.com\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TsV5kYAF\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T09:34:53.940Z\",\"recordId\":\"500EE00001TsV5kYAF\",\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"caseNumber\":\"73018038\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:53.989870+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741944913364, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2872098816,\"uptime\":1764642.67,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23504080,\"nice\":13940,\"sys\":3423970,\"idle\":1731367370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23408370,\"nice\":13830,\"sys\":3436850,\"idle\":1731590740,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6144,\"sum\":59580}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:35:13.364577+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741944913364, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:35:13.364704+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945116865, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.010957,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:38:36.865490+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945116865, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:38:36.865610+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945117089, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":223.450442,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:38:37.089159+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945117089, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:38:37.089205+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945117198, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":109.692358,\"method\":\"BoltInteraction.incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:38:37.199017+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945117199, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:38:37.199048+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945117199, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.005215,\"method\":\"BoltCommandIncidentReqd.rejectIfClosedMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:38:37.199177+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945117199, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:38:37.199180+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945117444, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":245.020245,\"method\":\"CloseIncidentAction\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:38:37.444514+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945117444, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:38:37.444617+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945633364, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2860953600,\"uptime\":1765362.67,\"totalMem\":4018155520,\"loadavg\":[0.55,0.17,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23510430,\"nice\":13940,\"sys\":3424980,\"idle\":1732077520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23414550,\"nice\":13830,\"sys\":3437900,\"idle\":1732300980,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6102,\"sum\":59602}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:47:13.364559+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945633364, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:47:13.364690+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945693368, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2860756992,\"uptime\":1765422.67,\"totalMem\":4018155520,\"loadavg\":[0.2,0.14,0.05],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23510910,\"nice\":13940,\"sys\":3425020,\"idle\":1732136780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23415120,\"nice\":13830,\"sys\":3437980,\"idle\":1732360200,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6103,\"sum\":59601}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:13.368622+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945693368, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:13.368702+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945715841, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:35.841930+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945715841, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-created' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:35.841933+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945715841, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T09:48:35.789Z\",\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\"},\"eventObj\":{\"id\":\"C08HPHBM9MK\",\"name\":\"icc-2760aadb-509b-4e16-84a6-47b56e893681\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741945713,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-2760aadb-509b-4e16-84a6-47b56e893681\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741945713410,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:35.841934+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945715841, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:35.841935+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945715841, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:35.841935+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945715841, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:35.841936+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945715841, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T09:48:35.789Z\",\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\"},\"eventObj\":{\"id\":\"C08HPHBM9MK\",\"name\":\"icc-2760aadb-509b-4e16-84a6-47b56e893681\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741945713,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-2760aadb-509b-4e16-84a6-47b56e893681\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741945713410,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:35.841936+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945715841, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-slack-channel-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:35.841937+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741945715841, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-slack-channel-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:35.841939+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945715937, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "successfully invited U01G5MUL669 to channel C08HPHBM9MK" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:35.938095+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945715938, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Inviting Slack bots" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:35.938099+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945716536, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:36.536807+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945716536, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-bridge-generated' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:36.536957+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945716536, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T09:48:36.510Z\",\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"icc-2760aadb-509b-4e16-84a6-47b56e893681\"},\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"description\":\"This is an Availability Alert for Core Application\\n\\nCase created using .case by @Pavithra Kuppusami in #cp-sre-alerts for usa254s\",\"detectedTime\":\"2025-03-14T09:39:04.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0VYK8J0E2BLG8\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-347-754-4172, pin: 416066747; \\nFind numbers in more regions on https:\/\/tel.meet\/fkt-srxv-jbq?pin=4086129936942, pin: 4086129936942\\n\",\"isManaged\":true},\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:36.536994+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945716536, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-generated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:36.536997+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945716537, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-generated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:36.537060+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945716537, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:36.537173+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945716537, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T09:48:36.510Z\",\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"icc-2760aadb-509b-4e16-84a6-47b56e893681\"},\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"description\":\"This is an Availability Alert for Core Application\\n\\nCase created using .case by @Pavithra Kuppusami in #cp-sre-alerts for usa254s\",\"detectedTime\":\"2025-03-14T09:39:04.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0VYK8J0E2BLG8\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-347-754-4172, pin: 416066747; \\nFind numbers in more regions on https:\/\/tel.meet\/fkt-srxv-jbq?pin=4086129936942, pin: 4086129936942\\n\",\"isManaged\":true},\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:36.537216+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945716537, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-bridge-generated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:36.537216+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741945716537, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-bridge-generated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:36.537219+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945720247, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.009866,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:40.247798+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945720247, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:40.247863+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945720344, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0,\"method\":\"C08HPHBM9MK\",\"path\":\"U02Q288NF7W\",\"statusCode\":1}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:40.344489+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945720344, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:40.344565+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945720493, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:40.493529+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945720493, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:40.493655+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945720493, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T09:48:40.442Z\",\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TsaobYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T09:48:40.442Z\",\"recordId\":\"500EE00001TsaobYAB\",\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"caseNumber\":\"73018377\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:40.493658+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945720493, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:40.493662+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945720493, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:40.493730+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945720493, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:40.493764+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945720493, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T09:48:40.442Z\",\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TsaobYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T09:48:40.442Z\",\"recordId\":\"500EE00001TsaobYAB\",\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"caseNumber\":\"73018377\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:40.493830+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945720493, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-gus-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:40.493830+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945720493, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-gus-response]: {\"createdAt\":\"2025-03-14T09:48:40.442Z\",\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TsaobYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T09:48:40.442Z\",\"recordId\":\"500EE00001TsaobYAB\",\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"caseNumber\":\"73018377\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:40.493833+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945721221, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:41.221552+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945721221, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-renamed' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:41.221632+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945721221, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T09:48:41.170Z\",\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\"},\"eventObj\":{\"createdAt\":\"2025-03-14T09:48:35.459Z\",\"modifiedAt\":\"2025-03-14T09:48:40.494Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08HPHBM9MK\",\"name\":\"icc-73018377\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:41.221651+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945721221, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:41.221651+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945721221, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:41.221674+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945721221, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:41.221810+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945721221, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T09:48:41.170Z\",\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\"},\"eventObj\":{\"createdAt\":\"2025-03-14T09:48:35.459Z\",\"modifiedAt\":\"2025-03-14T09:48:40.494Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08HPHBM9MK\",\"name\":\"icc-73018377\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:41.221812+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945721221, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-slack-channel-renamed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:41.221813+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741945721221, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-slack-channel-renamed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:41.221814+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945726279, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posted incident update message to Slack." }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:46.279154+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945726279, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Slack response: {\"ok\":true,\"channel\":\"C08HPHBM9MK\",\"ts\":\"1741945726.204999\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741945726.204999\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"SiteReliability updated status from *New* to *In Progress*. Let's get to work!\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"Urr\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"text\",\"text\":\"SiteReliability updated status from \"},{\"type\":\"text\",\"text\":\"New\",\"style\":{\"bold\":true}},{\"type\":\"text\",\"text\":\" to \"},{\"type\":\"text\",\"text\":\"In Progress\",\"style\":{\"bold\":true}},{\"type\":\"text\",\"text\":\". Let's get to work!\"}]}]}],\"language\":{\"locale\":\"en-US\",\"is_reliable\":true}},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:46.279215+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945726323, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:46.323924+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945726324, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:46.324251+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945726324, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T09:48:46.179Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"icc-73018377\"},\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"description\":\"This is an Availability Alert for Core Application\\n\\nCase created using .case by @Pavithra Kuppusami in #cp-sre-alerts for usa254s\",\"detectedTime\":\"2025-03-14T09:39:04.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0VYK8J0E2BLG8\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-347-754-4172, pin: 416066747; \\nFind numbers in more regions on https:\/\/tel.meet\/fkt-srxv-jbq?pin=4086129936942, pin: 4086129936942\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"modifiedAt\":\"2025-03-14T09:48:31.755Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"33ea1571-0457-4467-b8e8-84e13e0f362a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73018377\",\"caseRecordId\":\"500EE00001TsaobYAB\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/vdzbACDESAQU\",\"engagedAt\":\"2025-03-14T09:48:45.702Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:48:40.442Z\",\"usdResources\":[]},\"changes\":{\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"modifiedAt\":\"2025-03-14T09:48:31.755Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"33ea1571-0457-4467-b8e8-84e13e0f362a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"externalGusId\":null}]},\"servicesImpacted\":{\"0\":[null,\"Core Live on Falcon\"]}},\"requestId\":\"26502bac-2f70-f564-6086-0e2f46bf252a\",\"client\":\"quantumks2s\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:46.324348+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945726324, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:46.324351+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945726324, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:46.324406+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945726324, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:46.324458+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945726324, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T09:48:46.179Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"icc-73018377\"},\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"description\":\"This is an Availability Alert for Core Application\\n\\nCase created using .case by @Pavithra Kuppusami in #cp-sre-alerts for usa254s\",\"detectedTime\":\"2025-03-14T09:39:04.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0VYK8J0E2BLG8\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-347-754-4172, pin: 416066747; \\nFind numbers in more regions on https:\/\/tel.meet\/fkt-srxv-jbq?pin=4086129936942, pin: 4086129936942\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"modifiedAt\":\"2025-03-14T09:48:31.755Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"33ea1571-0457-4467-b8e8-84e13e0f362a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73018377\",\"caseRecordId\":\"500EE00001TsaobYAB\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/vdzbACDESAQU\",\"engagedAt\":\"2025-03-14T09:48:45.702Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:48:40.442Z\",\"usdResources\":[]},\"changes\":{\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"modifiedAt\":\"2025-03-14T09:48:31.755Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"33ea1571-0457-4467-b8e8-84e13e0f362a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"externalGusId\":null}]},\"servicesImpacted\":{\"0\":[null,\"Core Live on Falcon\"]}},\"requestId\":\"26502bac-2f70-f564-6086-0e2f46bf252a\",\"client\":\"quantumks2s\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:46.324534+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945726324, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-incident-updated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:46.324534+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945726324, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Incident updated notification for [icc-incident-updated]: {\"createdAt\":\"2025-03-14T09:48:46.179Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"icc-73018377\"},\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"description\":\"This is an Availability Alert for Core Application\\n\\nCase created using .case by @Pavithra Kuppusami in #cp-sre-alerts for usa254s\",\"detectedTime\":\"2025-03-14T09:39:04.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0VYK8J0E2BLG8\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-347-754-4172, pin: 416066747; \\nFind numbers in more regions on https:\/\/tel.meet\/fkt-srxv-jbq?pin=4086129936942, pin: 4086129936942\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"modifiedAt\":\"2025-03-14T09:48:31.755Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"33ea1571-0457-4467-b8e8-84e13e0f362a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73018377\",\"caseRecordId\":\"500EE00001TsaobYAB\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/vdzbACDESAQU\",\"engagedAt\":\"2025-03-14T09:48:45.702Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:48:40.442Z\",\"usdResources\":[]},\"changes\":{\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"modifiedAt\":\"2025-03-14T09:48:31.755Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"33ea1571-0457-4467-b8e8-84e13e0f362a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"externalGusId\":null}]},\"servicesImpacted\":{\"0\":[null,\"Core Live on Falcon\"]}},\"requestId\":\"26502bac-2f70-f564-6086-0e2f46bf252a\",\"client\":\"quantumks2s\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:46.324606+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945726646, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posted incident update message to Slack." }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:46.646478+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945726646, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Slack response: {\"ok\":true,\"channel\":\"C08HPHBM9MK\",\"ts\":\"1741945726.487559\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741945726.487559\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"SiteReliability just updated this incident:\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"attachments\":[{\"id\":1,\"blocks\":[{\"type\":\"section\",\"block_id\":\"FeGIS\",\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Impacted Clouds*:\\nCore Live on Falcon\",\"verbatim\":false}]},{\"type\":\"actions\",\"block_id\":\"q3hDg\",\"elements\":[{\"type\":\"button\",\"action_id\":\"action-show-details\",\"text\":{\"type\":\"plain_text\",\"text\":\"View Incident Details\",\"emoji\":true},\"style\":\"primary\"}]}],\"color\":\"#009FE2\",\"fallback\":\"Show updated attributes\"}],\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"WX=\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"text\",\"text\":\"SiteReliability just updated this incident:\"}]}]}]},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:46.646528+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945732557, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:52.557748+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945732557, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:52.557820+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945732557, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T09:48:52.010Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TsaobYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T09:48:52.010Z\",\"recordId\":\"500EE00001TsaobYAB\",\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"caseNumber\":\"73018377\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:52.557875+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945732557, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:52.557896+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945732557, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:52.557959+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945732558, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:52.558068+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945732558, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T09:48:52.010Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TsaobYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T09:48:52.010Z\",\"recordId\":\"500EE00001TsaobYAB\",\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"caseNumber\":\"73018377\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:52.558112+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945732558, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-gus-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:52.558113+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945732558, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-gus-response]: {\"createdAt\":\"2025-03-14T09:48:52.010Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TsaobYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T09:48:52.010Z\",\"recordId\":\"500EE00001TsaobYAB\",\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"caseNumber\":\"73018377\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:48:52.558135+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945746529, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:49:06.529755+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945746529, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:49:06.529825+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945746529, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T09:49:06.476Z\",\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\"},\"eventObj\":{\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"reminderId\":\"54a63764-6601-4f97-8a43-02a040b9686a\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:49:06.529847+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945746529, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:49:06.529849+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945746529, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:49:06.529912+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945746529, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:49:06.530011+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945746530, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T09:49:06.476Z\",\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\"},\"eventObj\":{\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"reminderId\":\"54a63764-6601-4f97-8a43-02a040b9686a\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:49:06.530058+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945746530, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [bullmq-job-completed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:49:06.530059+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741945746530, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [bullmq-job-completed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:49:06.530060+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945746625, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:49:06.625613+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945746625, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:49:06.625737+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945746625, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T09:49:06.570Z\",\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\"},\"eventObj\":{\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"reminderId\":\"54a63764-6601-4f97-8a43-02a040b9686a\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"54a63764-6601-4f97-8a43-02a040b9686a\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T09:48:36.377Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HPHBM9MK\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:49:06.625754+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945746625, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:49:06.625777+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945746625, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:49:06.625823+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945746625, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:49:06.625910+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945746625, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T09:49:06.570Z\",\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\"},\"eventObj\":{\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"reminderId\":\"54a63764-6601-4f97-8a43-02a040b9686a\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"54a63764-6601-4f97-8a43-02a040b9686a\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T09:48:36.377Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HPHBM9MK\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:49:06.625929+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945746625, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-reminder-triggered]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:49:06.625930+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945746626, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-reminder-triggered]: {\"createdAt\":\"2025-03-14T09:49:06.570Z\",\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\"},\"eventObj\":{\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"reminderId\":\"54a63764-6601-4f97-8a43-02a040b9686a\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"54a63764-6601-4f97-8a43-02a040b9686a\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T09:48:36.377Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HPHBM9MK\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:49:06.626090+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945873364, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2864611328,\"uptime\":1765602.67,\"totalMem\":4018155520,\"loadavg\":[0.05,0.1,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23512360,\"nice\":13940,\"sys\":3425300,\"idle\":1732314270,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23416600,\"nice\":13830,\"sys\":3438290,\"idle\":1732537680,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6190,\"sum\":59569}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:51:13.364566+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945873364, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:51:13.364712+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741945993368, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2864324608,\"uptime\":1765722.68,\"totalMem\":4018155520,\"loadavg\":[0,0.06,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23513450,\"nice\":13940,\"sys\":3425470,\"idle\":1732432740,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23417660,\"nice\":13830,\"sys\":3438500,\"idle\":1732656050,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6101,\"sum\":59612}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:53:13.368574+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741945993368, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:53:13.368677+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946113368, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2863869952,\"uptime\":1765842.68,\"totalMem\":4018155520,\"loadavg\":[0,0.03,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23514210,\"nice\":13940,\"sys\":3425630,\"idle\":1732551240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23418580,\"nice\":13830,\"sys\":3438630,\"idle\":1732774390,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6110,\"sum\":59611}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:55:13.368592+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946113368, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:55:13.368770+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946165053, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:56:05.053767+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946165053, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:56:05.053961+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946165053, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T09:56:04.905Z\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"icc-73018377\"},\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"description\":\"This is an Availability Alert for Core Application\\n\\nCase created using .case by @Pavithra Kuppusami in #cp-sre-alerts for usa254s\",\"detectedTime\":\"2025-03-14T09:39:04.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0VYK8J0E2BLG8\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-347-754-4172, pin: 416066747; \\nFind numbers in more regions on https:\/\/tel.meet\/fkt-srxv-jbq?pin=4086129936942, pin: 4086129936942\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73018377\",\"caseRecordId\":\"500EE00001TsaobYAB\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/vdzbACDESAQU\",\"engagedAt\":\"2025-03-14T09:48:45.702Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:48:52.010Z\"},\"eventObj\":{\"ok\":true,\"id\":\"02a7d7de-d8e8-4ff5-bd1b-0db25aea04b2\",\"serviceId\":\"PESOBA9\",\"serviceName\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\\nSeverity: Sev2\\nSlack Channel: #icc-73018377\\nBridge URL: https:\/\/meet.google.com\/fkt-srxv-jbq\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-347-754-4172, pin: 416066747; \\nFind numbers in more regions on https:\/\/tel.meet\/fkt-srxv-jbq?pin=4086129936942, pin: 4086129936942\\n\\nAdditional Details: \",\"incidentSubject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"incidentDescription\":\"This is an Availability Alert for Core Application\\n\\nCase created using .case by @Pavithra Kuppusami in #cp-sre-alerts for usa254s\"},\"requestId\":\"bgizzn-ygkyir-6w195-sdcrc-1741946164569\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:56:05.054004+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946165053, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:56:05.054035+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946165054, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:56:05.054090+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946165054, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:56:05.054201+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946165054, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T09:56:04.905Z\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"icc-73018377\"},\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"description\":\"This is an Availability Alert for Core Application\\n\\nCase created using .case by @Pavithra Kuppusami in #cp-sre-alerts for usa254s\",\"detectedTime\":\"2025-03-14T09:39:04.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0VYK8J0E2BLG8\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-347-754-4172, pin: 416066747; \\nFind numbers in more regions on https:\/\/tel.meet\/fkt-srxv-jbq?pin=4086129936942, pin: 4086129936942\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73018377\",\"caseRecordId\":\"500EE00001TsaobYAB\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/vdzbACDESAQU\",\"engagedAt\":\"2025-03-14T09:48:45.702Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:48:52.010Z\"},\"eventObj\":{\"ok\":true,\"id\":\"02a7d7de-d8e8-4ff5-bd1b-0db25aea04b2\",\"serviceId\":\"PESOBA9\",\"serviceName\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\\nSeverity: Sev2\\nSlack Channel: #icc-73018377\\nBridge URL: https:\/\/meet.google.com\/fkt-srxv-jbq\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-347-754-4172, pin: 416066747; \\nFind numbers in more regions on https:\/\/tel.meet\/fkt-srxv-jbq?pin=4086129936942, pin: 4086129936942\\n\\nAdditional Details: \",\"incidentSubject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"incidentDescription\":\"This is an Availability Alert for Core Application\\n\\nCase created using .case by @Pavithra Kuppusami in #cp-sre-alerts for usa254s\"},\"requestId\":\"bgizzn-ygkyir-6w195-sdcrc-1741946164569\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:56:05.054244+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946165054, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-page-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:56:05.054251+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741946165054, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-page-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:56:05.054254+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946165934, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "successfully invited WDRE5NUUS to channel C08HPHBM9MK" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:56:05.934333+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946165934, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Inviting Slack bots" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:56:05.934340+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946165934, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No channels found in icc-slack-channel-invite-users event: {\"createdAt\":\"2025-03-14T09:56:05.557Z\",\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"icc-73018377\"},\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"description\":\"This is an Availability Alert for Core Application\\n\\nCase created using .case by @Pavithra Kuppusami in #cp-sre-alerts for usa254s\",\"detectedTime\":\"2025-03-14T09:39:04.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0VYK8J0E2BLG8\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-347-754-4172, pin: 416066747; \\nFind numbers in more regions on https:\/\/tel.meet\/fkt-srxv-jbq?pin=4086129936942, pin: 4086129936942\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73018377\",\"caseRecordId\":\"500EE00001TsaobYAB\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/vdzbACDESAQU\",\"engagedAt\":\"2025-03-14T09:48:45.702Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:48:52.010Z\"},\"eventObj\":{\"users\":[\"WDRE5NUUS\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:56:05.934393+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946876563, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":30.955466,\"method\":\"configVarsMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:07:56.563482+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946876563, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:07:56.563667+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946876563, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.191993,\"method\":\"userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:07:56.563955+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946876563, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:07:56.564012+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946876703, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":139.15427,\"method\":\"authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:07:56.703291+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946876703, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:07:56.703315+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946886543, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":19.741609,\"method\":\"configVarsMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:06.544061+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946886544, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:06.544106+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946886544, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.021425,\"method\":\"userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:06.544208+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946886544, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:06.544211+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946886702, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":157.924237,\"method\":\"authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:06.702282+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946886702, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:06.702359+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946893368, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2857529344,\"uptime\":1766622.68,\"totalMem\":4018155520,\"loadavg\":[0.08,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23521060,\"nice\":13940,\"sys\":3426600,\"idle\":1733320640,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23425480,\"nice\":13830,\"sys\":3439580,\"idle\":1733543610,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6157,\"sum\":59586}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:13.368607+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946893368, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:13.368692+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946908706, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":16.450286,\"method\":\"configVarsMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:28.706604+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946908706, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:28.706737+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946908706, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.022611,\"method\":\"userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:28.706829+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946908706, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:28.706846+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946908918, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":211.62864,\"method\":\"authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:28.918622+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946908918, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:28.918627+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946908984, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":66.290953,\"method\":\"incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:28.985004+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946908985, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:28.985128+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946910753, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:30.753897+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946910754, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:30.754312+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946910754, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T10:08:30.736Z\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"icc-73018377\"},\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"description\":\"This is an Availability Alert for Core Application\\n\\nCase created using .case by @Pavithra Kuppusami in #cp-sre-alerts for usa254s\",\"detectedTime\":\"2025-03-14T09:39:04.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0VYK8J0E2BLG8\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-347-754-4172, pin: 416066747; \\nFind numbers in more regions on https:\/\/tel.meet\/fkt-srxv-jbq?pin=4086129936942, pin: 4086129936942\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"modifiedAt\":\"2025-03-14T09:48:31.755Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"33ea1571-0457-4467-b8e8-84e13e0f362a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73018377\",\"caseRecordId\":\"500EE00001TsaobYAB\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/vdzbACDESAQU\",\"engagedAt\":\"2025-03-14T09:48:45.702Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:48:52.010Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"sentBySlackUserId\":\"U01G5MUL669\",\"sentBy\":\"Pavithra Kuppusami\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Pavithra Kuppusami\",\"incidentCommanderSlackUserId\":\"U01G5MUL669\",\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"team\":\"Site Reliability\",\"content\":\"CP SRE team got alerted for Core Service disruption on USA254s.\\nCAPE was paged to further investigate this.\\nCAPE team confirmed that the CoreApp was down on USA254S between 09:25 - 09:42 UTC.\\n\\nDuring this period, Apps were unable to serve traffic.\\nImpact self-resolved, and USA254s looks stable now.\\nCDSE team was paged to look at DB for anomalies.\\nCDSE confirmed that there was an upgrade pipeline that ran on SDB cells in USA254s, during the impact time-period, which led to multiple failovers on DB servers.\\nDuring this time the primary DB was not available, and hence the service-disruption.\\nSince the impact is resolved, further investigation on the upgrade pipeline failures will be done on PRB, by the CDRE team.\\n\\nTrust has been posted.\\nNo customer cases count.\",\"sentAt\":\"2025-03-14T10:08:30.434Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"7fc15de3-fe29-4ad2-89aa-d0e4643bd590\",\"allInternalCommsReport\":[{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"sentBySlackUserId\":\"U01G5MUL669\",\"sentBy\":\"Pavithra Kuppusami\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Pavithra Kuppusami\",\"incidentCommanderSlackUserId\":\"U01G5MUL669\",\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"team\":\"Site Reliability\",\"content\":\"CP SRE team got alerted for Core Service disruption on USA254s.\\nCAPE was paged to further investigate this.\\nCAPE team confirmed that the CoreApp was down on USA254S between 09:25 - 09:42 UTC.\\n\\nDuring this period, Apps were unable to serve traffic.\\nImpact self-resolved, and USA254s looks stable now.\\nCDSE team was paged to look at DB for anomalies.\\nCDSE confirmed that there was an upgrade pipeline that ran on SDB cells in USA254s, during the impact time-period, which led to multiple failovers on DB servers.\\nDuring this time the primary DB was not available, and hence the service-disruption.\\nSince the impact is resolved, further investigation on the upgrade pipeline failures will be done on PRB, by the CDRE team.\\n\\nTrust has been posted.\\nNo customer cases count.\",\"sentAt\":\"2025-03-14T10:08:30.434Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"hsugb-4oneyl-3q6y6j-pepp1-1741946909738\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:30.754417+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946910754, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:30.754418+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946910754, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:30.754478+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946910754, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:30.754577+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946910754, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T10:08:30.736Z\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"icc-73018377\"},\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"description\":\"This is an Availability Alert for Core Application\\n\\nCase created using .case by @Pavithra Kuppusami in #cp-sre-alerts for usa254s\",\"detectedTime\":\"2025-03-14T09:39:04.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0VYK8J0E2BLG8\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-347-754-4172, pin: 416066747; \\nFind numbers in more regions on https:\/\/tel.meet\/fkt-srxv-jbq?pin=4086129936942, pin: 4086129936942\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"modifiedAt\":\"2025-03-14T09:48:31.755Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"33ea1571-0457-4467-b8e8-84e13e0f362a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73018377\",\"caseRecordId\":\"500EE00001TsaobYAB\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/vdzbACDESAQU\",\"engagedAt\":\"2025-03-14T09:48:45.702Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:48:52.010Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"sentBySlackUserId\":\"U01G5MUL669\",\"sentBy\":\"Pavithra Kuppusami\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Pavithra Kuppusami\",\"incidentCommanderSlackUserId\":\"U01G5MUL669\",\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"team\":\"Site Reliability\",\"content\":\"CP SRE team got alerted for Core Service disruption on USA254s.\\nCAPE was paged to further investigate this.\\nCAPE team confirmed that the CoreApp was down on USA254S between 09:25 - 09:42 UTC.\\n\\nDuring this period, Apps were unable to serve traffic.\\nImpact self-resolved, and USA254s looks stable now.\\nCDSE team was paged to look at DB for anomalies.\\nCDSE confirmed that there was an upgrade pipeline that ran on SDB cells in USA254s, during the impact time-period, which led to multiple failovers on DB servers.\\nDuring this time the primary DB was not available, and hence the service-disruption.\\nSince the impact is resolved, further investigation on the upgrade pipeline failures will be done on PRB, by the CDRE team.\\n\\nTrust has been posted.\\nNo customer cases count.\",\"sentAt\":\"2025-03-14T10:08:30.434Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"7fc15de3-fe29-4ad2-89aa-d0e4643bd590\",\"allInternalCommsReport\":[{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"sentBySlackUserId\":\"U01G5MUL669\",\"sentBy\":\"Pavithra Kuppusami\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Pavithra Kuppusami\",\"incidentCommanderSlackUserId\":\"U01G5MUL669\",\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"team\":\"Site Reliability\",\"content\":\"CP SRE team got alerted for Core Service disruption on USA254s.\\nCAPE was paged to further investigate this.\\nCAPE team confirmed that the CoreApp was down on USA254S between 09:25 - 09:42 UTC.\\n\\nDuring this period, Apps were unable to serve traffic.\\nImpact self-resolved, and USA254s looks stable now.\\nCDSE team was paged to look at DB for anomalies.\\nCDSE confirmed that there was an upgrade pipeline that ran on SDB cells in USA254s, during the impact time-period, which led to multiple failovers on DB servers.\\nDuring this time the primary DB was not available, and hence the service-disruption.\\nSince the impact is resolved, further investigation on the upgrade pipeline failures will be done on PRB, by the CDRE team.\\n\\nTrust has been posted.\\nNo customer cases count.\",\"sentAt\":\"2025-03-14T10:08:30.434Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"hsugb-4oneyl-3q6y6j-pepp1-1741946909738\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:30.754669+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946910754, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-internal-comms-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:30.754671+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946910754, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-internal-comms-request]: {\"createdAt\":\"2025-03-14T10:08:30.736Z\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"icc-73018377\"},\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"description\":\"This is an Availability Alert for Core Application\\n\\nCase created using .case by @Pavithra Kuppusami in #cp-sre-alerts for usa254s\",\"detectedTime\":\"2025-03-14T09:39:04.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0VYK8J0E2BLG8\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-347-754-4172, pin: 416066747; \\nFind numbers in more regions on https:\/\/tel.meet\/fkt-srxv-jbq?pin=4086129936942, pin: 4086129936942\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"modifiedAt\":\"2025-03-14T09:48:31.755Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"33ea1571-0457-4467-b8e8-84e13e0f362a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73018377\",\"caseRecordId\":\"500EE00001TsaobYAB\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/vdzbACDESAQU\",\"engagedAt\":\"2025-03-14T09:48:45.702Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:48:52.010Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"sentBySlackUserId\":\"U01G5MUL669\",\"sentBy\":\"Pavithra Kuppusami\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Pavithra Kuppusami\",\"incidentCommanderSlackUserId\":\"U01G5MUL669\",\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"team\":\"Site Reliability\",\"content\":\"CP SRE team got alerted for Core Service disruption on USA254s.\\nCAPE was paged to further investigate this.\\nCAPE team confirmed that the CoreApp was down on USA254S between 09:25 - 09:42 UTC.\\n\\nDuring this period, Apps were unable to serve traffic.\\nImpact self-resolved, and USA254s looks stable now.\\nCDSE team was paged to look at DB for anomalies.\\nCDSE confirmed that there was an upgrade pipeline that ran on SDB cells in USA254s, during the impact time-period, which led to multiple failovers on DB servers.\\nDuring this time the primary DB was not available, and hence the service-disruption.\\nSince the impact is resolved, further investigation on the upgrade pipeline failures will be done on PRB, by the CDRE team.\\n\\nTrust has been posted.\\nNo customer cases count.\",\"sentAt\":\"2025-03-14T10:08:30.434Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"7fc15de3-fe29-4ad2-89aa-d0e4643bd590\",\"allInternalCommsReport\":[{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"sentBySlackUserId\":\"U01G5MUL669\",\"sentBy\":\"Pavithra Kuppusami\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Pavithra Kuppusami\",\"incidentCommanderSlackUserId\":\"U01G5MUL669\",\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"team\":\"Site Reliability\",\"content\":\"CP SRE team got alerted for Core Service disruption on USA254s.\\nCAPE was paged to further investigate this.\\nCAPE team confirmed that the CoreApp was down on USA254S between 09:25 - 09:42 UTC.\\n\\nDuring this period, Apps were unable to serve traffic.\\nImpact self-resolved, and USA254s looks stable now.\\nCDSE team was paged to look at DB for anomalies.\\nCDSE confirmed that there was an upgrade pipeline that ran on SDB cells in USA254s, during the impact time-period, which led to multiple failovers on DB servers.\\nDuring this time the primary DB was not available, and hence the service-disruption.\\nSince the impact is resolved, further investigation on the upgrade pipeline failures will be done on PRB, by the CDRE team.\\n\\nTrust has been posted.\\nNo customer cases count.\",\"sentAt\":\"2025-03-14T10:08:30.434Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"hsugb-4oneyl-3q6y6j-pepp1-1741946909738\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:30.754760+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946911057, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posting comm to external slack channel C05U9CBHX8D - comm: {\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"sentBySlackUserId\":\"U01G5MUL669\",\"sentBy\":\"Pavithra Kuppusami\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Pavithra Kuppusami\",\"incidentCommanderSlackUserId\":\"U01G5MUL669\",\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"team\":\"Site Reliability\",\"content\":\"CP SRE team got alerted for Core Service disruption on USA254s.\\nCAPE was paged to further investigate this.\\nCAPE team confirmed that the CoreApp was down on USA254S between 09:25 - 09:42 UTC.\\n\\nDuring this period, Apps were unable to serve traffic.\\nImpact self-resolved, and USA254s looks stable now.\\nCDSE team was paged to look at DB for anomalies.\\nCDSE confirmed that there was an upgrade pipeline that ran on SDB cells in USA254s, during the impact time-period, which led to multiple failovers on DB servers.\\nDuring this time the primary DB was not available, and hence the service-disruption.\\nSince the impact is resolved, further investigation on the upgrade pipeline failures will be done on PRB, by the CDRE team.\\n\\nTrust has been posted.\\nNo customer cases count.\",\"sentAt\":\"2025-03-14T10:08:30.434Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:31.057368+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946911338, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posting comm to external slack channel C05T2A3C319 - comm: {\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"sentBySlackUserId\":\"U01G5MUL669\",\"sentBy\":\"Pavithra Kuppusami\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Pavithra Kuppusami\",\"incidentCommanderSlackUserId\":\"U01G5MUL669\",\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"team\":\"Site Reliability\",\"content\":\"CP SRE team got alerted for Core Service disruption on USA254s.\\nCAPE was paged to further investigate this.\\nCAPE team confirmed that the CoreApp was down on USA254S between 09:25 - 09:42 UTC.\\n\\nDuring this period, Apps were unable to serve traffic.\\nImpact self-resolved, and USA254s looks stable now.\\nCDSE team was paged to look at DB for anomalies.\\nCDSE confirmed that there was an upgrade pipeline that ran on SDB cells in USA254s, during the impact time-period, which led to multiple failovers on DB servers.\\nDuring this time the primary DB was not available, and hence the service-disruption.\\nSince the impact is resolved, further investigation on the upgrade pipeline failures will be done on PRB, by the CDRE team.\\n\\nTrust has been posted.\\nNo customer cases count.\",\"sentAt\":\"2025-03-14T10:08:30.434Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:31.338379+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946911598, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "[IccKafkaProducer.produceInternalCommsSentEvent] Publishing internal comms delivery status: {\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"7fc15de3-fe29-4ad2-89aa-d0e4643bd590\",\"sequenceNumber\":1}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:31.598609+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946911598, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.iccMetricRequestExecute] - icc-internal-comms-response - undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:31.598638+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946911598, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:31.598714+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946911598, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:31.598764+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946911598, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:31.598867+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946911599, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key '2760aadb-509b-4e16-84a6-47b56e893681' to topic 'incident': {\"createdAt\":\"2025-03-14T10:08:31.598Z\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"icc-73018377\"},\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"description\":\"This is an Availability Alert for Core Application\\n\\nCase created using .case by @Pavithra Kuppusami in #cp-sre-alerts for usa254s\",\"detectedTime\":\"2025-03-14T09:39:04.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0VYK8J0E2BLG8\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-347-754-4172, pin: 416066747; \\nFind numbers in more regions on https:\/\/tel.meet\/fkt-srxv-jbq?pin=4086129936942, pin: 4086129936942\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"modifiedAt\":\"2025-03-14T09:48:31.755Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"33ea1571-0457-4467-b8e8-84e13e0f362a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73018377\",\"caseRecordId\":\"500EE00001TsaobYAB\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/vdzbACDESAQU\",\"engagedAt\":\"2025-03-14T09:48:45.702Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:48:52.010Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"7fc15de3-fe29-4ad2-89aa-d0e4643bd590\",\"sequenceNumber\":1}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:31.599129+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946911599, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key '2760aadb-509b-4e16-84a6-47b56e893681' to Kafka topic 'incident'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:31.599229+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946911599, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.iccMetricDurationTime] - icc-internal-comms-response - undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:31.599230+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946911599, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.2531599998474121\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:31.599234+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946911599, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.2531599998474121\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:31.599289+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946911599, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:31.599305+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946911607, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:31.607686+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946911607, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:31.607953+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946911607, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T10:08:31.598Z\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"icc-73018377\"},\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"description\":\"This is an Availability Alert for Core Application\\n\\nCase created using .case by @Pavithra Kuppusami in #cp-sre-alerts for usa254s\",\"detectedTime\":\"2025-03-14T09:39:04.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0VYK8J0E2BLG8\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-347-754-4172, pin: 416066747; \\nFind numbers in more regions on https:\/\/tel.meet\/fkt-srxv-jbq?pin=4086129936942, pin: 4086129936942\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"modifiedAt\":\"2025-03-14T09:48:31.755Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"33ea1571-0457-4467-b8e8-84e13e0f362a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73018377\",\"caseRecordId\":\"500EE00001TsaobYAB\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/vdzbACDESAQU\",\"engagedAt\":\"2025-03-14T09:48:45.702Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:48:52.010Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"7fc15de3-fe29-4ad2-89aa-d0e4643bd590\",\"sequenceNumber\":1}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:31.608047+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946911607, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:31.608051+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946911608, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:31.608052+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946911608, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:31.608128+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946911608, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T10:08:31.598Z\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"icc-73018377\"},\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"description\":\"This is an Availability Alert for Core Application\\n\\nCase created using .case by @Pavithra Kuppusami in #cp-sre-alerts for usa254s\",\"detectedTime\":\"2025-03-14T09:39:04.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0VYK8J0E2BLG8\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-347-754-4172, pin: 416066747; \\nFind numbers in more regions on https:\/\/tel.meet\/fkt-srxv-jbq?pin=4086129936942, pin: 4086129936942\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"modifiedAt\":\"2025-03-14T09:48:31.755Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"33ea1571-0457-4467-b8e8-84e13e0f362a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73018377\",\"caseRecordId\":\"500EE00001TsaobYAB\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/vdzbACDESAQU\",\"engagedAt\":\"2025-03-14T09:48:45.702Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:48:52.010Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"7fc15de3-fe29-4ad2-89aa-d0e4643bd590\",\"sequenceNumber\":1}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:31.608204+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946911608, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-internal-comms-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:31.608205+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741946911608, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-internal-comms-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:31.608208+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946922108, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:42.108803+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946922108, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:42.109037+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946922109, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T10:08:41.774Z\",\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"icc-73018377\"},\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"description\":\"This is an Availability Alert for Core Application\\n\\nCase created using .case by @Pavithra Kuppusami in #cp-sre-alerts for usa254s\",\"detectedTime\":\"2025-03-14T09:39:04.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0VYK8J0E2BLG8\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-347-754-4172, pin: 416066747; \\nFind numbers in more regions on https:\/\/tel.meet\/fkt-srxv-jbq?pin=4086129936942, pin: 4086129936942\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"modifiedAt\":\"2025-03-14T09:48:31.755Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"33ea1571-0457-4467-b8e8-84e13e0f362a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73018377\",\"caseRecordId\":\"500EE00001TsaobYAB\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/vdzbACDESAQU\",\"engagedAt\":\"2025-03-14T09:48:45.702Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:48:52.010Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"7fc15de3-fe29-4ad2-89aa-d0e4643bd590\",\"sequenceNumber\":1}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:42.109071+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946922109, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:42.109120+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946922109, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:42.109360+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946922109, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:42.109361+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946922109, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T10:08:41.774Z\",\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"icc-73018377\"},\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"description\":\"This is an Availability Alert for Core Application\\n\\nCase created using .case by @Pavithra Kuppusami in #cp-sre-alerts for usa254s\",\"detectedTime\":\"2025-03-14T09:39:04.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0VYK8J0E2BLG8\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-347-754-4172, pin: 416066747; \\nFind numbers in more regions on https:\/\/tel.meet\/fkt-srxv-jbq?pin=4086129936942, pin: 4086129936942\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"modifiedAt\":\"2025-03-14T09:48:31.755Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"33ea1571-0457-4467-b8e8-84e13e0f362a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73018377\",\"caseRecordId\":\"500EE00001TsaobYAB\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/vdzbACDESAQU\",\"engagedAt\":\"2025-03-14T09:48:45.702Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:48:52.010Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"7fc15de3-fe29-4ad2-89aa-d0e4643bd590\",\"sequenceNumber\":1}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:42.109366+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946922109, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-internal-comms-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:42.109366+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741946922109, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-internal-comms-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:08:42.109367+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946953368, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2856308736,\"uptime\":1766682.68,\"totalMem\":4018155520,\"loadavg\":[0.03,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23521570,\"nice\":13940,\"sys\":3426700,\"idle\":1733379850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23426050,\"nice\":13830,\"sys\":3439640,\"idle\":1733602800,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6136,\"sum\":59595}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:13.368567+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946953368, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:13.368744+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946970112, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: df21ce84-01b4-4446-88ae-963a3a99bc3a" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.115194+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946970113, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.115196+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946970113, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T10:09:29.829Z\",\"user\":{\"id\":\"b54245b9-80a3-486c-b35e-4504ea26000c\",\"email\":\"aniketkumar@salesforce.com\",\"active\":true,\"name\":\"Aniket Kumar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006LxAxIAK\",\"slackUserId\":\"W015TA45Y79\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T15:39:05.621Z\",\"modifiedAt\":\"2023-04-20T15:39:05.621Z\"},\"incident\":{\"id\":\"df21ce84-01b4-4446-88ae-963a3a99bc3a\",\"slackChannel\":{\"id\":\"C08HR8YSXT6\",\"name\":\"icc-72993953\"},\"subject\":\"Some topics in noncore splunk are experiencing lag\",\"description\":\"\",\"detectedTime\":\"2025-03-13T17:04:02.607Z\",\"severity\":\"Sev4\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-13T17:04:02.607Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/qim-vucq-dgg\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-13T17:04:02.607Z\",\"modifiedAt\":\"2025-03-13T17:04:02.607Z\",\"createdBy\":{\"id\":\"fccb0cc2-352b-4d51-8f84-97b8aa35a1b1\",\"email\":\"daniel.wong@salesforce.com\",\"active\":true,\"name\":\"Daniel Wong\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004aTmBIAU\",\"slackUserId\":\"WHY2W0N73\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-03-13T19:50:11.255Z\",\"modifiedAt\":\"2024-03-13T19:50:11.255Z\"},\"modifiedBy\":{\"id\":\"fccb0cc2-352b-4d51-8f84-97b8aa35a1b1\",\"email\":\"daniel.wong@salesforce.com\",\"active\":true,\"name\":\"Daniel Wong\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004aTmBIAU\",\"slackUserId\":\"WHY2W0N73\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-03-13T19:50:11.255Z\",\"modifiedAt\":\"2024-03-13T19:50:11.255Z\"},\"id\":\"5f0e5223-d1c6-4899-a575-6a2c56cb849e\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"fccb0cc2-352b-4d51-8f84-97b8aa35a1b1\",\"email\":\"daniel.wong@salesforce.com\",\"active\":true,\"name\":\"Daniel Wong\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004aTmBIAU\",\"slackUserId\":\"WHY2W0N73\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-03-13T19:50:11.255Z\",\"modifiedAt\":\"2024-03-13T19:50:11.255Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-13T17:04:02.607Z\",\"scrumTeamId\":\"a00B0000000waNfIAI\",\"team\":\"Log Analytics Scrum Team\",\"caseNumber\":\"72993953\",\"caseRecordId\":\"500EE00001TqlT8YAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/lCveAik4cPBH\",\"engagedAt\":\"2025-03-13T17:04:36.271Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T00:28:59.619Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"e6e48a95-7c3d-7c5e-fc68-958ff1269a8e\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.115198+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946970113, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.115200+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946970113, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.115200+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946970113, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.115201+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946970113, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T10:09:29.829Z\",\"user\":{\"id\":\"b54245b9-80a3-486c-b35e-4504ea26000c\",\"email\":\"aniketkumar@salesforce.com\",\"active\":true,\"name\":\"Aniket Kumar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006LxAxIAK\",\"slackUserId\":\"W015TA45Y79\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T15:39:05.621Z\",\"modifiedAt\":\"2023-04-20T15:39:05.621Z\"},\"incident\":{\"id\":\"df21ce84-01b4-4446-88ae-963a3a99bc3a\",\"slackChannel\":{\"id\":\"C08HR8YSXT6\",\"name\":\"icc-72993953\"},\"subject\":\"Some topics in noncore splunk are experiencing lag\",\"description\":\"\",\"detectedTime\":\"2025-03-13T17:04:02.607Z\",\"severity\":\"Sev4\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-13T17:04:02.607Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/qim-vucq-dgg\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-13T17:04:02.607Z\",\"modifiedAt\":\"2025-03-13T17:04:02.607Z\",\"createdBy\":{\"id\":\"fccb0cc2-352b-4d51-8f84-97b8aa35a1b1\",\"email\":\"daniel.wong@salesforce.com\",\"active\":true,\"name\":\"Daniel Wong\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004aTmBIAU\",\"slackUserId\":\"WHY2W0N73\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-03-13T19:50:11.255Z\",\"modifiedAt\":\"2024-03-13T19:50:11.255Z\"},\"modifiedBy\":{\"id\":\"fccb0cc2-352b-4d51-8f84-97b8aa35a1b1\",\"email\":\"daniel.wong@salesforce.com\",\"active\":true,\"name\":\"Daniel Wong\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004aTmBIAU\",\"slackUserId\":\"WHY2W0N73\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-03-13T19:50:11.255Z\",\"modifiedAt\":\"2024-03-13T19:50:11.255Z\"},\"id\":\"5f0e5223-d1c6-4899-a575-6a2c56cb849e\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"fccb0cc2-352b-4d51-8f84-97b8aa35a1b1\",\"email\":\"daniel.wong@salesforce.com\",\"active\":true,\"name\":\"Daniel Wong\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004aTmBIAU\",\"slackUserId\":\"WHY2W0N73\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-03-13T19:50:11.255Z\",\"modifiedAt\":\"2024-03-13T19:50:11.255Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-13T17:04:02.607Z\",\"scrumTeamId\":\"a00B0000000waNfIAI\",\"team\":\"Log Analytics Scrum Team\",\"caseNumber\":\"72993953\",\"caseRecordId\":\"500EE00001TqlT8YAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/lCveAik4cPBH\",\"engagedAt\":\"2025-03-13T17:04:36.271Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T00:28:59.619Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"e6e48a95-7c3d-7c5e-fc68-958ff1269a8e\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.115203+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946970113, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-usd-resource-deleted]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.115203+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741946970113, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-usd-resource-deleted]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.115204+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946970113, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: df21ce84-01b4-4446-88ae-963a3a99bc3a" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.115204+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946970114, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.115206+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946970114, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T10:09:29.850Z\",\"user\":{\"id\":\"b54245b9-80a3-486c-b35e-4504ea26000c\",\"email\":\"aniketkumar@salesforce.com\",\"active\":true,\"name\":\"Aniket Kumar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006LxAxIAK\",\"slackUserId\":\"W015TA45Y79\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T15:39:05.621Z\",\"modifiedAt\":\"2023-04-20T15:39:05.621Z\"},\"incident\":{\"id\":\"df21ce84-01b4-4446-88ae-963a3a99bc3a\",\"slackChannel\":{\"id\":\"C08HR8YSXT6\",\"name\":\"icc-72993953\"},\"subject\":\"Some topics in noncore splunk are experiencing lag\",\"description\":\"\",\"detectedTime\":\"2025-03-13T17:04:02.607Z\",\"severity\":\"Sev4\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-13T17:04:02.607Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/qim-vucq-dgg\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-13T17:04:02.607Z\",\"modifiedAt\":\"2025-03-13T17:04:02.607Z\",\"createdBy\":{\"id\":\"fccb0cc2-352b-4d51-8f84-97b8aa35a1b1\",\"email\":\"daniel.wong@salesforce.com\",\"active\":true,\"name\":\"Daniel Wong\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004aTmBIAU\",\"slackUserId\":\"WHY2W0N73\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-03-13T19:50:11.255Z\",\"modifiedAt\":\"2024-03-13T19:50:11.255Z\"},\"modifiedBy\":{\"id\":\"fccb0cc2-352b-4d51-8f84-97b8aa35a1b1\",\"email\":\"daniel.wong@salesforce.com\",\"active\":true,\"name\":\"Daniel Wong\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004aTmBIAU\",\"slackUserId\":\"WHY2W0N73\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-03-13T19:50:11.255Z\",\"modifiedAt\":\"2024-03-13T19:50:11.255Z\"},\"id\":\"5f0e5223-d1c6-4899-a575-6a2c56cb849e\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"fccb0cc2-352b-4d51-8f84-97b8aa35a1b1\",\"email\":\"daniel.wong@salesforce.com\",\"active\":true,\"name\":\"Daniel Wong\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004aTmBIAU\",\"slackUserId\":\"WHY2W0N73\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-03-13T19:50:11.255Z\",\"modifiedAt\":\"2024-03-13T19:50:11.255Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-13T17:04:02.607Z\",\"scrumTeamId\":\"a00B0000000waNfIAI\",\"team\":\"Log Analytics Scrum Team\",\"caseNumber\":\"72993953\",\"caseRecordId\":\"500EE00001TqlT8YAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/lCveAik4cPBH\",\"engagedAt\":\"2025-03-13T17:04:36.271Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T00:28:59.619Z\"},\"eventObj\":[],\"requestId\":\"e6e48a95-7c3d-7c5e-fc68-958ff1269a8e\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.115208+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946970114, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.115208+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946970114, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.115210+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946970114, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.115210+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946970114, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T10:09:29.850Z\",\"user\":{\"id\":\"b54245b9-80a3-486c-b35e-4504ea26000c\",\"email\":\"aniketkumar@salesforce.com\",\"active\":true,\"name\":\"Aniket Kumar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006LxAxIAK\",\"slackUserId\":\"W015TA45Y79\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T15:39:05.621Z\",\"modifiedAt\":\"2023-04-20T15:39:05.621Z\"},\"incident\":{\"id\":\"df21ce84-01b4-4446-88ae-963a3a99bc3a\",\"slackChannel\":{\"id\":\"C08HR8YSXT6\",\"name\":\"icc-72993953\"},\"subject\":\"Some topics in noncore splunk are experiencing lag\",\"description\":\"\",\"detectedTime\":\"2025-03-13T17:04:02.607Z\",\"severity\":\"Sev4\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-13T17:04:02.607Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/qim-vucq-dgg\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-13T17:04:02.607Z\",\"modifiedAt\":\"2025-03-13T17:04:02.607Z\",\"createdBy\":{\"id\":\"fccb0cc2-352b-4d51-8f84-97b8aa35a1b1\",\"email\":\"daniel.wong@salesforce.com\",\"active\":true,\"name\":\"Daniel Wong\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004aTmBIAU\",\"slackUserId\":\"WHY2W0N73\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-03-13T19:50:11.255Z\",\"modifiedAt\":\"2024-03-13T19:50:11.255Z\"},\"modifiedBy\":{\"id\":\"fccb0cc2-352b-4d51-8f84-97b8aa35a1b1\",\"email\":\"daniel.wong@salesforce.com\",\"active\":true,\"name\":\"Daniel Wong\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004aTmBIAU\",\"slackUserId\":\"WHY2W0N73\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-03-13T19:50:11.255Z\",\"modifiedAt\":\"2024-03-13T19:50:11.255Z\"},\"id\":\"5f0e5223-d1c6-4899-a575-6a2c56cb849e\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"fccb0cc2-352b-4d51-8f84-97b8aa35a1b1\",\"email\":\"daniel.wong@salesforce.com\",\"active\":true,\"name\":\"Daniel Wong\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004aTmBIAU\",\"slackUserId\":\"WHY2W0N73\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-03-13T19:50:11.255Z\",\"modifiedAt\":\"2024-03-13T19:50:11.255Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-13T17:04:02.607Z\",\"scrumTeamId\":\"a00B0000000waNfIAI\",\"team\":\"Log Analytics Scrum Team\",\"caseNumber\":\"72993953\",\"caseRecordId\":\"500EE00001TqlT8YAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/lCveAik4cPBH\",\"engagedAt\":\"2025-03-13T17:04:36.271Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T00:28:59.619Z\"},\"eventObj\":[],\"requestId\":\"e6e48a95-7c3d-7c5e-fc68-958ff1269a8e\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.115211+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946970114, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-usd-resource-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.115212+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741946970114, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-usd-resource-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.115212+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946970114, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: df21ce84-01b4-4446-88ae-963a3a99bc3a" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.115213+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946970114, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-resolved' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.115213+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946970114, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T10:09:29.877Z\",\"user\":{\"id\":\"b54245b9-80a3-486c-b35e-4504ea26000c\",\"gusUserId\":\"005B0000006LxAxIAK\",\"slackUserId\":\"W015TA45Y79\",\"name\":\"Aniket Kumar\",\"email\":\"aniketkumar@salesforce.com\"},\"incident\":{\"id\":\"df21ce84-01b4-4446-88ae-963a3a99bc3a\",\"slackChannel\":{\"id\":\"C08HR8YSXT6\",\"name\":\"icc-72993953\"},\"subject\":\"Some topics in noncore splunk are experiencing lag\",\"description\":\"\",\"detectedTime\":\"2025-03-13T17:04:00.000Z\",\"severity\":\"Sev4\",\"status\":\"Resolved\",\"origin\":\"Customer - Internal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/C01M4H11M6V\/p1741879369182939\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-13T20:00:00.000Z\",\"impactEndTime\":\"2025-03-14T09:00:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/qim-vucq-dgg\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Application\",\"rootCause\":\"Other\",\"createdAt\":\"2025-03-13T17:04:02.607Z\",\"scrumTeamId\":\"a00B0000000waNfIAI\",\"team\":\"Log Analytics Scrum Team\",\"caseNumber\":\"72993953\",\"caseRecordId\":\"500EE00001TqlT8YAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/lCveAik4cPBH\",\"engagedAt\":\"2025-03-13T17:04:36.271Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T00:28:59.619Z\"},\"changes\":{\"detectedTime\":[\"2025-03-13T17:04:02.607Z\",\"2025-03-13T17:04:00.000Z\"],\"status\":[\"InProgress\",\"Resolved\"],\"origin\":[\"Alert\",\"Customer - Internal\"],\"originReference\":[\"\",\"https:\/\/salesforce-internal.slack.com\/archives\/C01M4H11M6V\/p1741879369182939\"],\"impact\":{\"0\":[\"CurrentlyUnderInvestigation\",\"ServiceDegradation\"]},\"impactStartTime\":[\"2025-03-13T17:04:02.607Z\",\"2025-03-13T20:00:00.000Z\"],\"impactEndTime\":[\"\",\"2025-03-14T09:00:00.000Z\"],\"category\":[\"\",\"Application\"],\"rootCause\":[\"\",\"Other\"]},\"requestId\":\"e6e48a95-7c3d-7c5e-fc68-958ff1269a8e\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.115216+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946970115, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-resolved\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.115248+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946970115, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-resolved\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.115848+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946970115, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.115849+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946970115, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T10:09:29.877Z\",\"user\":{\"id\":\"b54245b9-80a3-486c-b35e-4504ea26000c\",\"gusUserId\":\"005B0000006LxAxIAK\",\"slackUserId\":\"W015TA45Y79\",\"name\":\"Aniket Kumar\",\"email\":\"aniketkumar@salesforce.com\"},\"incident\":{\"id\":\"df21ce84-01b4-4446-88ae-963a3a99bc3a\",\"slackChannel\":{\"id\":\"C08HR8YSXT6\",\"name\":\"icc-72993953\"},\"subject\":\"Some topics in noncore splunk are experiencing lag\",\"description\":\"\",\"detectedTime\":\"2025-03-13T17:04:00.000Z\",\"severity\":\"Sev4\",\"status\":\"Resolved\",\"origin\":\"Customer - Internal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/C01M4H11M6V\/p1741879369182939\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-13T20:00:00.000Z\",\"impactEndTime\":\"2025-03-14T09:00:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/qim-vucq-dgg\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Application\",\"rootCause\":\"Other\",\"createdAt\":\"2025-03-13T17:04:02.607Z\",\"scrumTeamId\":\"a00B0000000waNfIAI\",\"team\":\"Log Analytics Scrum Team\",\"caseNumber\":\"72993953\",\"caseRecordId\":\"500EE00001TqlT8YAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/lCveAik4cPBH\",\"engagedAt\":\"2025-03-13T17:04:36.271Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T00:28:59.619Z\"},\"changes\":{\"detectedTime\":[\"2025-03-13T17:04:02.607Z\",\"2025-03-13T17:04:00.000Z\"],\"status\":[\"InProgress\",\"Resolved\"],\"origin\":[\"Alert\",\"Customer - Internal\"],\"originReference\":[\"\",\"https:\/\/salesforce-internal.slack.com\/archives\/C01M4H11M6V\/p1741879369182939\"],\"impact\":{\"0\":[\"CurrentlyUnderInvestigation\",\"ServiceDegradation\"]},\"impactStartTime\":[\"2025-03-13T17:04:02.607Z\",\"2025-03-13T20:00:00.000Z\"],\"impactEndTime\":[\"\",\"2025-03-14T09:00:00.000Z\"],\"category\":[\"\",\"Application\"],\"rootCause\":[\"\",\"Other\"]},\"requestId\":\"e6e48a95-7c3d-7c5e-fc68-958ff1269a8e\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.115850+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946970115, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-incident-resolved]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.115851+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946970115, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Incident resolved notification for [icc-incident-resolved]: {\"createdAt\":\"2025-03-14T10:09:29.877Z\",\"user\":{\"id\":\"b54245b9-80a3-486c-b35e-4504ea26000c\",\"gusUserId\":\"005B0000006LxAxIAK\",\"slackUserId\":\"W015TA45Y79\",\"name\":\"Aniket Kumar\",\"email\":\"aniketkumar@salesforce.com\"},\"incident\":{\"id\":\"df21ce84-01b4-4446-88ae-963a3a99bc3a\",\"slackChannel\":{\"id\":\"C08HR8YSXT6\",\"name\":\"icc-72993953\"},\"subject\":\"Some topics in noncore splunk are experiencing lag\",\"description\":\"\",\"detectedTime\":\"2025-03-13T17:04:00.000Z\",\"severity\":\"Sev4\",\"status\":\"Resolved\",\"origin\":\"Customer - Internal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/C01M4H11M6V\/p1741879369182939\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-13T20:00:00.000Z\",\"impactEndTime\":\"2025-03-14T09:00:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/qim-vucq-dgg\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Application\",\"rootCause\":\"Other\",\"createdAt\":\"2025-03-13T17:04:02.607Z\",\"scrumTeamId\":\"a00B0000000waNfIAI\",\"team\":\"Log Analytics Scrum Team\",\"caseNumber\":\"72993953\",\"caseRecordId\":\"500EE00001TqlT8YAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/lCveAik4cPBH\",\"engagedAt\":\"2025-03-13T17:04:36.271Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T00:28:59.619Z\"},\"changes\":{\"detectedTime\":[\"2025-03-13T17:04:02.607Z\",\"2025-03-13T17:04:00.000Z\"],\"status\":[\"InProgress\",\"Resolved\"],\"origin\":[\"Alert\",\"Customer - Internal\"],\"originReference\":[\"\",\"https:\/\/salesforce-internal.slack.com\/archives\/C01M4H11M6V\/p1741879369182939\"],\"impact\":{\"0\":[\"CurrentlyUnderInvestigation\",\"ServiceDegradation\"]},\"impactStartTime\":[\"2025-03-13T17:04:02.607Z\",\"2025-03-13T20:00:00.000Z\"],\"impactEndTime\":[\"\",\"2025-03-14T09:00:00.000Z\"],\"category\":[\"\",\"Application\"],\"rootCause\":[\"\",\"Other\"]},\"requestId\":\"e6e48a95-7c3d-7c5e-fc68-958ff1269a8e\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.115853+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946970164, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: df21ce84-01b4-4446-88ae-963a3a99bc3a" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.164952+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946970165, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.165075+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946970165, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T10:09:30.113Z\",\"incidentId\":\"df21ce84-01b4-4446-88ae-963a3a99bc3a\",\"user\":{\"id\":\"b54245b9-80a3-486c-b35e-4504ea26000c\",\"email\":\"aniketkumar@salesforce.com\",\"active\":true,\"name\":\"Aniket Kumar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006LxAxIAK\",\"slackUserId\":\"W015TA45Y79\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T15:39:05.621Z\",\"modifiedAt\":\"2023-04-20T15:39:05.621Z\"},\"responses\":[]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.165142+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946970165, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.165187+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946970165, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.165216+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946970165, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.165329+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946970165, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T10:09:30.113Z\",\"incidentId\":\"df21ce84-01b4-4446-88ae-963a3a99bc3a\",\"user\":{\"id\":\"b54245b9-80a3-486c-b35e-4504ea26000c\",\"email\":\"aniketkumar@salesforce.com\",\"active\":true,\"name\":\"Aniket Kumar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006LxAxIAK\",\"slackUserId\":\"W015TA45Y79\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T15:39:05.621Z\",\"modifiedAt\":\"2023-04-20T15:39:05.621Z\"},\"responses\":[]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.165344+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946970165, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-usd-resource-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.165377+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741946970165, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-usd-resource-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.165420+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741946970383, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posted incident resolved message to Slack." }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.383447+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741946970383, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Slack response: {\"ok\":true,\"channel\":\"C08HR8YSXT6\",\"ts\":\"1741946970.299489\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741946970.299489\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"<@W015TA45Y79> resolved the incident. Would you also like to send a TCE?\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"attachments\":[{\"id\":1,\"blocks\":[{\"type\":\"section\",\"block_id\":\"\/u8yW\",\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Status*:\\nResolved\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Category*:\\nApplication\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Root Cause*:\\nOther\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Origin*:\\nCustomer - Internal\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Origin Reference URL*:\\n\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impact*:\\nService Degradation\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impacted Clouds*:\\n\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impact Start Time*:\\n\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impact End Time*:\\n\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Detected Time*:\\n\",\"verbatim\":false}]},{\"type\":\"section\",\"block_id\":\"+AAj8\",\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Origin USD Service or Feature*:\\n\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impacted USD Services or Features*:\\n\",\"verbatim\":false}]},{\"type\":\"actions\",\"block_id\":\"M4+7b\",\"elements\":[{\"type\":\"button\",\"action_id\":\"internal-comms-action-new\",\"text\":{\"type\":\"plain_text\",\"text\":\"Send TCE\",\"emoji\":true},\"style\":\"primary\",\"value\":\"TCE\"},{\"type\":\"button\",\"action_id\":\"action-mark-in-progress\",\"text\":{\"type\":\"plain_text\",\"text\":\"Mark in Progress\",\"emoji\":true},\"style\":\"primary\",\"value\":\"mark-in-progress\"},{\"type\":\"button\",\"action_id\":\"incident-resolve-close-action-resolve\",\"text\":{\"type\":\"plain_text\",\"text\":\"Update Resolve Fields\",\"emoji\":true},\"style\":\"primary\",\"value\":\"resolve\"},{\"type\":\"button\",\"action_id\":\"incident-resolve-close-action-summary\",\"text\":{\"type\":\"plain_text\",\"text\":\"Close Incident\",\"emoji\":true},\"style\":\"primary\",\"value\":\"close\"}]}],\"color\":\"#009FE2\",\"fallback\":\"Show resolved incident details\"}],\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"XBaRF\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"user\",\"user_id\":\"W015TA45Y79\"},{\"type\":\"text\",\"text\":\" resolved the incident. Would you also like to send a TCE?\"}]}]}],\"language\":{\"locale\":\"en-US\",\"is_reliable\":true}},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:09:30.383524+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947011126, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":70.673457,\"method\":\"BoltInteraction.incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:11.126796+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947011126, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:11.126864+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947011126, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.005333,\"method\":\"BoltCommandIncidentReqd.rejectIfClosedMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:11.126887+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947011126, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:11.126947+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947011375, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":248.114456,\"method\":\"CloseIncidentAction\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:11.375193+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947011375, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:11.375322+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947013368, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2856017920,\"uptime\":1766742.68,\"totalMem\":4018155520,\"loadavg\":[0.01,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23522040,\"nice\":13940,\"sys\":3426760,\"idle\":1733439020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23426550,\"nice\":13830,\"sys\":3439700,\"idle\":1733661940,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6161,\"sum\":59586}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:13.368586+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947013368, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:13.368679+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947043530, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":33.246834,\"method\":\"configVarsMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:43.530654+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947043530, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:43.530761+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947043530, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.023458,\"method\":\"userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:43.530845+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947043530, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:43.530897+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947043732, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":201.435269,\"method\":\"authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:43.732460+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947043732, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:43.732606+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947043792, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":59.495968,\"method\":\"incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:43.792194+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947043792, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:43.792224+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947047249, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:47.249490+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947047249, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-ctc-lock-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:47.249539+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947047249, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"locks\":[{\"id\":\"87a35f78-6726-4ac1-9c02-f72b4881372f\",\"status\":\"inactive\",\"externalId\":\"a8LEE00001BWa3G2AT\",\"incidentToCiId\":\"cdc64252-3814-49a1-a813-52e26186d790\"}],\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:47.249540+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947047249, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:47.249540+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947047249, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:47.249608+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947047249, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:47.249724+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947047249, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"locks\":[{\"id\":\"87a35f78-6726-4ac1-9c02-f72b4881372f\",\"status\":\"inactive\",\"externalId\":\"a8LEE00001BWa3G2AT\",\"incidentToCiId\":\"cdc64252-3814-49a1-a813-52e26186d790\"}],\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:47.249725+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947047249, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-ctc-lock-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:47.249725+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741947047249, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-ctc-lock-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:47.249739+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947050709, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:50.709476+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947050709, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:50.709521+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947050709, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T10:10:50.661Z\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"name\":\"Pavithra Kuppusami\",\"email\":\"pavithra.kuppusami@salesforce.com\"},\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TsaobYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T10:10:50.661Z\",\"recordId\":\"500EE00001TsaobYAB\",\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"caseNumber\":\"73018377\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:50.709539+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947050709, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:50.709560+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947050709, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:50.709617+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947050709, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:50.709731+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947050709, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T10:10:50.661Z\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"name\":\"Pavithra Kuppusami\",\"email\":\"pavithra.kuppusami@salesforce.com\"},\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TsaobYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T10:10:50.661Z\",\"recordId\":\"500EE00001TsaobYAB\",\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"caseNumber\":\"73018377\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:50.709751+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947050709, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-gus-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:50.709753+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947050709, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-gus-response]: {\"createdAt\":\"2025-03-14T10:10:50.661Z\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"name\":\"Pavithra Kuppusami\",\"email\":\"pavithra.kuppusami@salesforce.com\"},\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TsaobYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T10:10:50.661Z\",\"recordId\":\"500EE00001TsaobYAB\",\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"caseNumber\":\"73018377\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:10:50.709782+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947433368, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2855653376,\"uptime\":1767162.68,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23525410,\"nice\":13940,\"sys\":3427300,\"idle\":1733853510,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23430370,\"nice\":13830,\"sys\":3440260,\"idle\":1734076390,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6104,\"sum\":59610}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:17:13.368588+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947433368, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:17:13.368705+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947613368, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2855690240,\"uptime\":1767342.68,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23526690,\"nice\":13940,\"sys\":3427530,\"idle\":1734031080,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23431690,\"nice\":13830,\"sys\":3440490,\"idle\":1734254130,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6098,\"sum\":59607}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:13.368612+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947613368, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:13.368670+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947645325, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posting comm to external slack channel C05T2A3C319 - comm: {\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"sentBySlackUserId\":\"U01G5MUL669\",\"sentBy\":\"Pavithra Kuppusami\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T09:42:00.000Z\",\"impactStartTime\":\"2025-03-14T09:25:00.000Z\",\"duration\":\"17 minutes\",\"incidentCommander\":\"Pavithra Kuppusami\",\"incidentCommanderSlackUserId\":\"U01G5MUL669\",\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"team\":\"Site Reliability\",\"content\":\"USA254s had a service disruption during 09:25 - 09:42 UTC.\\nImpact self-resolved. CAPE and CDSE teams were involved to investigate this on the bridge. It was seen that the SDB upgrade pipeline that ran on this instance failed which led to multiple DB failover switches and during the imapct window, there was no primary DB active, which led to core-app service disruption, unable to serve customer traffic.\\nPRB will be assigned to CDRE team to get a root cause analysis on this.\\n\\nTrust was posted.\\nNo customer case counts reported.\\nSince it is a service disruption, severity of this incident will be increased to sev1. Impact has self-resolved.\",\"sentAt\":\"2025-03-14T10:20:44.388Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:45.325115+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947646201, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:46.201392+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947646201, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:46.201779+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947646201, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T10:20:46.149Z\",\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\"},\"eventObj\":{\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"reminderId\":\"7f08b74d-de35-4c2a-b221-88aa1f0d13a9\",\"message\":\"Ensure Trust is Resolved\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"}},\"client\":\"icc-rest\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:46.201781+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947646201, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:46.201782+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947646201, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:46.201783+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947646201, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:46.201783+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947646201, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T10:20:46.149Z\",\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\"},\"eventObj\":{\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"reminderId\":\"7f08b74d-de35-4c2a-b221-88aa1f0d13a9\",\"message\":\"Ensure Trust is Resolved\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"}},\"client\":\"icc-rest\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:46.201784+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947646201, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [bullmq-job-completed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:46.201784+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741947646201, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [bullmq-job-completed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:46.201784+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947646273, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:46.273535+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947646273, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:46.273660+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947646273, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T10:20:46.223Z\",\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\"},\"eventObj\":{\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"reminderId\":\"7f08b74d-de35-4c2a-b221-88aa1f0d13a9\",\"message\":\"Ensure Trust is Resolved\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"reminderData\":{\"id\":\"7f08b74d-de35-4c2a-b221-88aa1f0d13a9\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Ensure Trust is Resolved\",\"audience\":[],\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T10:20:46.095Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HPHBM9MK\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:46.273675+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947646273, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:46.273678+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947646273, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:46.273740+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947646273, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:46.273831+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947646273, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T10:20:46.223Z\",\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\"},\"eventObj\":{\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"reminderId\":\"7f08b74d-de35-4c2a-b221-88aa1f0d13a9\",\"message\":\"Ensure Trust is Resolved\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"reminderData\":{\"id\":\"7f08b74d-de35-4c2a-b221-88aa1f0d13a9\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Ensure Trust is Resolved\",\"audience\":[],\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T10:20:46.095Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HPHBM9MK\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:46.273832+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947646273, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-reminder-triggered]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:46.273832+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947646273, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-reminder-triggered]: {\"createdAt\":\"2025-03-14T10:20:46.223Z\",\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\"},\"eventObj\":{\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"reminderId\":\"7f08b74d-de35-4c2a-b221-88aa1f0d13a9\",\"message\":\"Ensure Trust is Resolved\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"reminderData\":{\"id\":\"7f08b74d-de35-4c2a-b221-88aa1f0d13a9\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Ensure Trust is Resolved\",\"audience\":[],\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T10:20:46.095Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HPHBM9MK\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:46.273893+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947653438, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:53.438154+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947653438, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-to-cis-request' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:53.438400+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947653438, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T10:20:53.428Z\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"icc-73018377\"},\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"description\":\"This is an Availability Alert for Core Application\\n\\nCase created using .case by @Pavithra Kuppusami in #cp-sre-alerts for usa254s\",\"detectedTime\":\"2025-03-14T09:39:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0VYK8J0E2BLG8\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T09:25:00.000Z\",\"impactEndTime\":\"2025-03-14T09:42:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-347-754-4172, pin: 416066747; \\nFind numbers in more regions on https:\/\/tel.meet\/fkt-srxv-jbq?pin=4086129936942, pin: 4086129936942\\n\"},\"roles\":[],\"category\":\"Application\",\"rootCause\":\"DB Tier\",\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73018377\",\"caseRecordId\":\"500EE00001TsaobYAB\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/vdzbACDESAQU\",\"engagedAt\":\"2025-03-14T09:48:45.702Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T10:10:50.661Z\"},\"eventObj\":[{\"configurationItemId\":\"a7JEE00000FJ7TV2A1\",\"lock\":false,\"gusCaseRecordId\":\"500EE00001TsaobYAB\",\"sfid\":\"aCqEE000000C0KP0A0\"}],\"requestId\":\"9vxs5-ev9p1h-gz8lgn-ytqzv-1741947652472\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:53.438422+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947653438, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:53.438443+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947653438, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:53.438504+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947653438, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:53.438598+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947653438, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T10:20:53.428Z\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"icc-73018377\"},\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"description\":\"This is an Availability Alert for Core Application\\n\\nCase created using .case by @Pavithra Kuppusami in #cp-sre-alerts for usa254s\",\"detectedTime\":\"2025-03-14T09:39:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0VYK8J0E2BLG8\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T09:25:00.000Z\",\"impactEndTime\":\"2025-03-14T09:42:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-347-754-4172, pin: 416066747; \\nFind numbers in more regions on https:\/\/tel.meet\/fkt-srxv-jbq?pin=4086129936942, pin: 4086129936942\\n\"},\"roles\":[],\"category\":\"Application\",\"rootCause\":\"DB Tier\",\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73018377\",\"caseRecordId\":\"500EE00001TsaobYAB\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/vdzbACDESAQU\",\"engagedAt\":\"2025-03-14T09:48:45.702Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T10:10:50.661Z\"},\"eventObj\":[{\"configurationItemId\":\"a7JEE00000FJ7TV2A1\",\"lock\":false,\"gusCaseRecordId\":\"500EE00001TsaobYAB\",\"sfid\":\"aCqEE000000C0KP0A0\"}],\"requestId\":\"9vxs5-ev9p1h-gz8lgn-ytqzv-1741947652472\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:53.438669+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947653438, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-incident-to-cis-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:53.438687+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741947653438, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-incident-to-cis-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:53.438688+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947653438, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:53.438745+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947653438, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:53.439029+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947653439, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T10:20:53.193Z\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"name\":\"Pavithra Kuppusami\",\"email\":\"pavithra.kuppusami@salesforce.com\"},\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"icc-73018377\"},\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"description\":\"This is an Availability Alert for Core Application\\n\\nCase created using .case by @Pavithra Kuppusami in #cp-sre-alerts for usa254s\",\"detectedTime\":\"2025-03-14T09:39:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0VYK8J0E2BLG8\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T09:25:00.000Z\",\"impactEndTime\":\"2025-03-14T09:42:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-347-754-4172, pin: 416066747; \\nFind numbers in more regions on https:\/\/tel.meet\/fkt-srxv-jbq?pin=4086129936942, pin: 4086129936942\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"modifiedAt\":\"2025-03-14T09:48:31.755Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"33ea1571-0457-4467-b8e8-84e13e0f362a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"DB Tier\",\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73018377\",\"caseRecordId\":\"500EE00001TsaobYAB\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/vdzbACDESAQU\",\"engagedAt\":\"2025-03-14T09:48:45.702Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T10:10:50.661Z\",\"usdResources\":[]},\"changes\":{\"severity\":[\"Sev2\",\"Sev1\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"modifiedAt\":\"2025-03-14T09:48:31.755Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"33ea1571-0457-4467-b8e8-84e13e0f362a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"externalGusId\":null}]}},\"requestId\":\"9vxs5-ev9p1h-gz8lgn-ytqzv-1741947652472\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:53.439116+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947653439, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:53.439117+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947653439, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:53.439135+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947653439, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:53.439199+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947653439, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T10:20:53.193Z\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"name\":\"Pavithra Kuppusami\",\"email\":\"pavithra.kuppusami@salesforce.com\"},\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"icc-73018377\"},\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"description\":\"This is an Availability Alert for Core Application\\n\\nCase created using .case by @Pavithra Kuppusami in #cp-sre-alerts for usa254s\",\"detectedTime\":\"2025-03-14T09:39:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0VYK8J0E2BLG8\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T09:25:00.000Z\",\"impactEndTime\":\"2025-03-14T09:42:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-347-754-4172, pin: 416066747; \\nFind numbers in more regions on https:\/\/tel.meet\/fkt-srxv-jbq?pin=4086129936942, pin: 4086129936942\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"modifiedAt\":\"2025-03-14T09:48:31.755Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"33ea1571-0457-4467-b8e8-84e13e0f362a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"DB Tier\",\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73018377\",\"caseRecordId\":\"500EE00001TsaobYAB\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/vdzbACDESAQU\",\"engagedAt\":\"2025-03-14T09:48:45.702Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T10:10:50.661Z\",\"usdResources\":[]},\"changes\":{\"severity\":[\"Sev2\",\"Sev1\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"modifiedAt\":\"2025-03-14T09:48:31.755Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"33ea1571-0457-4467-b8e8-84e13e0f362a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"externalGusId\":null}]}},\"requestId\":\"9vxs5-ev9p1h-gz8lgn-ytqzv-1741947652472\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:53.439280+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947653439, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-incident-updated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:53.439280+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947653439, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Incident updated notification for [icc-incident-updated]: {\"createdAt\":\"2025-03-14T10:20:53.193Z\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"name\":\"Pavithra Kuppusami\",\"email\":\"pavithra.kuppusami@salesforce.com\"},\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"icc-73018377\"},\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"description\":\"This is an Availability Alert for Core Application\\n\\nCase created using .case by @Pavithra Kuppusami in #cp-sre-alerts for usa254s\",\"detectedTime\":\"2025-03-14T09:39:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0VYK8J0E2BLG8\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T09:25:00.000Z\",\"impactEndTime\":\"2025-03-14T09:42:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-347-754-4172, pin: 416066747; \\nFind numbers in more regions on https:\/\/tel.meet\/fkt-srxv-jbq?pin=4086129936942, pin: 4086129936942\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"modifiedAt\":\"2025-03-14T09:48:31.755Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"33ea1571-0457-4467-b8e8-84e13e0f362a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"DB Tier\",\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73018377\",\"caseRecordId\":\"500EE00001TsaobYAB\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/vdzbACDESAQU\",\"engagedAt\":\"2025-03-14T09:48:45.702Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T10:10:50.661Z\",\"usdResources\":[]},\"changes\":{\"severity\":[\"Sev2\",\"Sev1\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"modifiedAt\":\"2025-03-14T09:48:31.755Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"33ea1571-0457-4467-b8e8-84e13e0f362a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"externalGusId\":null}]}},\"requestId\":\"9vxs5-ev9p1h-gz8lgn-ytqzv-1741947652472\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:53.439369+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947653481, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:53.481171+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947653481, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-report-generic-data' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:53.481193+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947653481, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"timestamp\":\"2025-03-14T10:20:53.429Z\",\"sectionTitle\":\"Incident to CI Updated \",\"contentObject\":{\"emptyData\":\"All Incident to CI have been removed\",\"dataTitle\":\"Incident to Ci updated with the following information:\",\"data\":[]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:53.481251+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947653481, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:53.481252+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947653481, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:53.481268+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947653481, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:53.481356+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947653481, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"timestamp\":\"2025-03-14T10:20:53.429Z\",\"sectionTitle\":\"Incident to CI Updated \",\"contentObject\":{\"emptyData\":\"All Incident to CI have been removed\",\"dataTitle\":\"Incident to Ci updated with the following information:\",\"data\":[]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:53.481391+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947653481, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-report-generic-data]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:53.481394+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741947653481, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-report-generic-data]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:53.481403+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947655985, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:55.985501+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947655985, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:55.985753+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947655985, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T10:20:55.976Z\",\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"icc-73018377\"},\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"description\":\"This is an Availability Alert for Core Application\\n\\nCase created using .case by @Pavithra Kuppusami in #cp-sre-alerts for usa254s\",\"detectedTime\":\"2025-03-14T09:39:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0VYK8J0E2BLG8\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T09:25:00.000Z\",\"impactEndTime\":\"2025-03-14T09:42:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-347-754-4172, pin: 416066747; \\nFind numbers in more regions on https:\/\/tel.meet\/fkt-srxv-jbq?pin=4086129936942, pin: 4086129936942\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"modifiedAt\":\"2025-03-14T09:48:31.755Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"33ea1571-0457-4467-b8e8-84e13e0f362a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"DB Tier\",\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73018377\",\"caseRecordId\":\"500EE00001TsaobYAB\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/vdzbACDESAQU\",\"engagedAt\":\"2025-03-14T09:48:45.702Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T10:10:50.661Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"9aa47baf-396b-4180-8c49-fc3bda26decb\",\"sequenceNumber\":2}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:55.985798+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947655985, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:55.985824+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947655985, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:55.985867+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947655985, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:55.985981+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947655985, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T10:20:55.976Z\",\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"icc-73018377\"},\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell: usa254s\",\"description\":\"This is an Availability Alert for Core Application\\n\\nCase created using .case by @Pavithra Kuppusami in #cp-sre-alerts for usa254s\",\"detectedTime\":\"2025-03-14T09:39:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0VYK8J0E2BLG8\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T09:25:00.000Z\",\"impactEndTime\":\"2025-03-14T09:42:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/fkt-srxv-jbq\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-347-754-4172, pin: 416066747; \\nFind numbers in more regions on https:\/\/tel.meet\/fkt-srxv-jbq?pin=4086129936942, pin: 4086129936942\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"modifiedAt\":\"2025-03-14T09:48:31.755Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"33ea1571-0457-4467-b8e8-84e13e0f362a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"DB Tier\",\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73018377\",\"caseRecordId\":\"500EE00001TsaobYAB\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/vdzbACDESAQU\",\"engagedAt\":\"2025-03-14T09:48:45.702Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T10:10:50.661Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"9aa47baf-396b-4180-8c49-fc3bda26decb\",\"sequenceNumber\":2}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:55.986029+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947655986, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-internal-comms-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:55.986040+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741947655986, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-internal-comms-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:20:55.986061+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947673368, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2856218624,\"uptime\":1767402.68,\"totalMem\":4018155520,\"loadavg\":[0.05,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23527240,\"nice\":13940,\"sys\":3427630,\"idle\":1734090280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23432590,\"nice\":13830,\"sys\":3440560,\"idle\":1734313260,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6151,\"sum\":59589}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:21:13.368603+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947673368, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:21:13.368720+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947733368, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2855763968,\"uptime\":1767462.68,\"totalMem\":4018155520,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23527630,\"nice\":13940,\"sys\":3427710,\"idle\":1734149430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23433030,\"nice\":13830,\"sys\":3440640,\"idle\":1734372540,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6117,\"sum\":59599}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:22:13.368598+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947733368, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:22:13.368678+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741947973368, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2854830080,\"uptime\":1767702.68,\"totalMem\":4018155520,\"loadavg\":[0.07,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23529420,\"nice\":13940,\"sys\":3428090,\"idle\":1734386090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23435080,\"nice\":13830,\"sys\":3440940,\"idle\":1734609390,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6105,\"sum\":59601}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:26:13.368590+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741947973368, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:26:13.368661+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741948753368, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2856472576,\"uptime\":1768482.68,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23537390,\"nice\":13940,\"sys\":3429310,\"idle\":1735154690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23442210,\"nice\":13830,\"sys\":3442270,\"idle\":1735377460,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6104,\"sum\":59601}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:39:13.368588+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741948753368, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:39:13.368683+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741948933368, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2854887424,\"uptime\":1768662.68,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23538760,\"nice\":13940,\"sys\":3429550,\"idle\":1735332090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23443420,\"nice\":13830,\"sys\":3442570,\"idle\":1735554960,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6101,\"sum\":59606}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:42:13.368561+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741948933368, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:42:13.368729+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741949413368, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2853138432,\"uptime\":1769142.68,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23542970,\"nice\":13940,\"sys\":3430240,\"idle\":1735805370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23447570,\"nice\":13830,\"sys\":3443170,\"idle\":1736028280,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6098,\"sum\":59603}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:50:13.368638+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741949413368, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:50:13.368735+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741949713372, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2852925440,\"uptime\":1769442.68,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23545820,\"nice\":13940,\"sys\":3430630,\"idle\":1736101030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23450100,\"nice\":13830,\"sys\":3443570,\"idle\":1736324230,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6097,\"sum\":59612}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:55:13.372562+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741949713372, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T10:55:13.372677+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741950313372, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2855813120,\"uptime\":1770042.68,\"totalMem\":4018155520,\"loadavg\":[0.01,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23551000,\"nice\":13940,\"sys\":3431420,\"idle\":1736692610,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23455480,\"nice\":13830,\"sys\":3444470,\"idle\":1736916020,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6099,\"sum\":59615}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:05:13.372565+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741950313372, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:05:13.372697+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741950373372, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2856472576,\"uptime\":1770102.68,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23551440,\"nice\":13940,\"sys\":3431530,\"idle\":1736751810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23455830,\"nice\":13830,\"sys\":3444570,\"idle\":1736975170,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6099,\"sum\":59615}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:06:13.372577+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741950373372, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:06:13.372774+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741950553372, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2865508352,\"uptime\":1770282.68,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23553110,\"nice\":13940,\"sys\":3431780,\"idle\":1736929030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23458000,\"nice\":13830,\"sys\":3444900,\"idle\":1737152180,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6093,\"sum\":59598}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:09:13.372568+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741950553372, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:09:13.372710+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741950613372, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2865422336,\"uptime\":1770342.68,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23553490,\"nice\":13940,\"sys\":3431870,\"idle\":1736988180,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23458450,\"nice\":13830,\"sys\":3445030,\"idle\":1737211300,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6100,\"sum\":59595}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:10:13.372595+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741950613372, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:10:13.372673+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741950733372, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2867269632,\"uptime\":1770462.68,\"totalMem\":4018155520,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23554370,\"nice\":13940,\"sys\":3432000,\"idle\":1737106460,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23459380,\"nice\":13830,\"sys\":3445160,\"idle\":1737329680,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6094,\"sum\":59594}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:12:13.372563+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741950733372, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:12:13.372744+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741950793372, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2867953664,\"uptime\":1770522.68,\"totalMem\":4018155520,\"loadavg\":[0.07,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23554870,\"nice\":13940,\"sys\":3432040,\"idle\":1737165650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23460120,\"nice\":13830,\"sys\":3445240,\"idle\":1737388850,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6096,\"sum\":59597}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:13:13.372576+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741950793372, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:13:13.372727+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741950973372, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2866454528,\"uptime\":1770702.68,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23556470,\"nice\":13940,\"sys\":3432280,\"idle\":1737343180,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23461660,\"nice\":13830,\"sys\":3445480,\"idle\":1737566270,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6105,\"sum\":59599}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:16:13.372574+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741950973372, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:16:13.372694+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741951093372, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2865844224,\"uptime\":1770822.68,\"totalMem\":4018155520,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23557960,\"nice\":13940,\"sys\":3432440,\"idle\":1737461470,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23462550,\"nice\":13830,\"sys\":3445650,\"idle\":1737684690,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6096,\"sum\":59599}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:18:13.372554+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741951093372, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:18:13.372731+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741951153372, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2865627136,\"uptime\":1770882.68,\"totalMem\":4018155520,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23558620,\"nice\":13940,\"sys\":3432520,\"idle\":1737520600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23463060,\"nice\":13830,\"sys\":3445730,\"idle\":1737743910,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6101,\"sum\":59599}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:19:13.372579+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741951153372, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:19:13.372720+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "[INFO] socket-mode:SocketModeClient:0 Reconnecting to Slack ...", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:28:30.896521+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "[INFO] socket-mode:SocketModeClient:0 Going to establish a new connection to Slack ...", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:28:30.896845+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741951873372, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2863181824,\"uptime\":1771602.68,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23564770,\"nice\":13940,\"sys\":3433460,\"idle\":1738230750,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23470380,\"nice\":13830,\"sys\":3446730,\"idle\":1738453670,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6102,\"sum\":59607}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:31:13.372568+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741951873372, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:31:13.372691+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741951993372, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2863374336,\"uptime\":1771722.68,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23566090,\"nice\":13940,\"sys\":3433600,\"idle\":1738349060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23471240,\"nice\":13830,\"sys\":3446860,\"idle\":1738572080,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6101,\"sum\":59607}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:33:13.372589+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741951993372, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:33:13.372659+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741952048918, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":375.079718,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:34:08.918541+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741952048918, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:34:08.918668+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741952173372, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2863624192,\"uptime\":1771902.68,\"totalMem\":4018155520,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23567610,\"nice\":13940,\"sys\":3433780,\"idle\":1738526540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23472290,\"nice\":13830,\"sys\":3447120,\"idle\":1738749620,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":22,\"num\":6099,\"sum\":59609}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:36:13.372565+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741952173372, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:36:13.372700+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741952233372, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2863632384,\"uptime\":1771962.68,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23568090,\"nice\":13940,\"sys\":3433880,\"idle\":1738585760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23472820,\"nice\":13830,\"sys\":3447190,\"idle\":1738808810,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6101,\"sum\":59610}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:37:13.372575+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741952233372, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:37:13.372683+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741952533376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2863489024,\"uptime\":1772262.68,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23571030,\"nice\":13940,\"sys\":3434280,\"idle\":1738881420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23475820,\"nice\":13830,\"sys\":3447690,\"idle\":1739104540,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6101,\"sum\":59609}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:42:13.376563+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741952533376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:42:13.376650+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741952653376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2863505408,\"uptime\":1772382.68,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23571870,\"nice\":13940,\"sys\":3434430,\"idle\":1738999930,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23476780,\"nice\":13830,\"sys\":3447870,\"idle\":1739222910,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6098,\"sum\":59609}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:44:13.376559+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741952653376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:44:13.376697+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741952833376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2863263744,\"uptime\":1772562.68,\"totalMem\":4018155520,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23573160,\"nice\":13940,\"sys\":3434710,\"idle\":1739177490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23478180,\"nice\":13830,\"sys\":3448140,\"idle\":1739400530,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6100,\"sum\":59608}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:47:13.376598+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741952833376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:47:13.376730+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741952953376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2863378432,\"uptime\":1772682.68,\"totalMem\":4018155520,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23574640,\"nice\":13940,\"sys\":3434840,\"idle\":1739295830,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23478950,\"nice\":13830,\"sys\":3448300,\"idle\":1739519080,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6103,\"sum\":59609}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:49:13.376590+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741952953376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:49:13.376671+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953013376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2863382528,\"uptime\":1772742.68,\"totalMem\":4018155520,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23575350,\"nice\":13940,\"sys\":3434910,\"idle\":1739355030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23479790,\"nice\":13830,\"sys\":3448410,\"idle\":1739578250,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6105,\"sum\":59608}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:50:13.376575+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953013376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:50:13.376787+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953334494, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.007647,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:55:34.494896+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953334494, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:55:34.494961+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953344749, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":186.585758,\"method\":\"FilterSelectAction\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:55:44.749388+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953344749, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:55:44.749507+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953526850, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:46.850307+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953526850, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-created-with-slack-channel' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:46.850594+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953526850, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:46.577Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741953524,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741953524702,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"WU3L2P04S\"],\"channels\":[\"CNNPJ45FV\",\"C08BN0C4GE6\"],\"inviteBots\":[]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:46.850640+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953526850, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:46.850673+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953526850, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:46.850723+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953526850, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:46.850828+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953526850, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T11:58:46.577Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741953524,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741953524702,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"WU3L2P04S\"],\"channels\":[\"CNNPJ45FV\",\"C08BN0C4GE6\"],\"inviteBots\":[]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:46.850905+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953526850, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-incident-created-with-slack-channel]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:46.850906+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741953526850, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-incident-created-with-slack-channel]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:46.850909+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953526941, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:46.941647+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953526941, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-created' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:46.941787+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953526941, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:46.889Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:46.941871+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953526941, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:46.941872+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953526941, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:46.941915+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953526941, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:46.941996+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953526941, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T11:58:46.889Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:46.942043+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953526942, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-incident-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:46.942044+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741953526942, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-incident-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:46.942047+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953527093, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:47.093293+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953527093, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-bridge-to-generate' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:47.093434+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953527093, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:47.043Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"\",\"additionalJoiningInfo\":\"\",\"isManaged\":true}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:47.093466+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953527093, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:47.093471+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953527093, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:47.093525+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953527093, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:47.093637+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953527093, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T11:58:47.043Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"\",\"additionalJoiningInfo\":\"\",\"isManaged\":true}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:47.093638+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953527093, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-bridge-to-generate]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:47.093639+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741953527093, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-bridge-to-generate]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:47.093642+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953528113, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posted incident invite message to channel:C08BN0C4GE6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:48.113665+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953528113, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Slack response: {\"ok\":true,\"channel\":\"C08BN0C4GE6\",\"ts\":\"1741953528.030299\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741953528.030299\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"<@WU3L2P04S> created a new Sev2 incident for team FSE - Core: Some of the agent servers aren't functioning\\nClick to join private incident channel <#C08JD4PEJUQ> or contact <@WU3L2P04S> to request an invitation to the channel.\\n-----\\nNeed to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"Nq7ra\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"user\",\"user_id\":\"WU3L2P04S\"},{\"type\":\"text\",\"text\":\" created a new Sev2 incident for team FSE - Core: Some of the agent servers aren't functioning\\nClick to join private incident channel \"},{\"type\":\"channel\",\"channel_id\":\"C08JD4PEJUQ\"},{\"type\":\"text\",\"text\":\" or contact \"},{\"type\":\"user\",\"user_id\":\"WU3L2P04S\"},{\"type\":\"text\",\"text\":\" to request an invitation to the channel.\\n-----\\nNeed to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\"}]}]}],\"language\":{\"locale\":\"en-US\",\"is_reliable\":true}},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:48.113686+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953528224, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:48.224203+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953528224, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-bridge-created' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:48.224435+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953528224, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:48.215Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https:\/\/tel.meet\/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"f691e18e-e80d-49da-8db7-68a19f3e32a5\",\"url\":\"https:\/\/meet.google.com\/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https:\/\/tel.meet\/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\",\"isManaged\":true,\"createdBy\":\"Gila Anidjar\",\"modifiedBy\":\"Gila Anidjar\",\"createdAt\":\"2025-03-14T11:58:47.830Z\",\"modifiedAt\":\"2025-03-14T11:58:47.830Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T11:58:47.830Z\",\"modifiedAt\":\"2025-03-14T11:58:47.830Z\",\"id\":\"f691e18e-e80d-49da-8db7-68a19f3e32a5\",\"url\":\"https:\/\/meet.google.com\/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https:\/\/tel.meet\/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\",\"isManaged\":true,\"incidentId\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"folderId\":null}]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:48.224454+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953528224, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:48.224474+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953528224, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:48.224535+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953528224, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:48.224629+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953528224, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T11:58:48.215Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https:\/\/tel.meet\/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"f691e18e-e80d-49da-8db7-68a19f3e32a5\",\"url\":\"https:\/\/meet.google.com\/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https:\/\/tel.meet\/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\",\"isManaged\":true,\"createdBy\":\"Gila Anidjar\",\"modifiedBy\":\"Gila Anidjar\",\"createdAt\":\"2025-03-14T11:58:47.830Z\",\"modifiedAt\":\"2025-03-14T11:58:47.830Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T11:58:47.830Z\",\"modifiedAt\":\"2025-03-14T11:58:47.830Z\",\"id\":\"f691e18e-e80d-49da-8db7-68a19f3e32a5\",\"url\":\"https:\/\/meet.google.com\/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https:\/\/tel.meet\/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\",\"isManaged\":true,\"incidentId\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"folderId\":null}]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:48.224686+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953528224, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-bridge-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:48.224686+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741953528224, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-bridge-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:48.224687+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953538162, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.011598,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:58.162597+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953538162, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:58.163596+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953538346, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":184.115574,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:58.346901+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953538346, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:58.346975+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953539292, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posted incident update message to Slack." }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:59.293033+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953539293, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Slack response: {\"ok\":true,\"channel\":\"C08JD4PEJUQ\",\"ts\":\"1741953539.195869\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741953539.195869\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"<@WU3L2P04S> updated status from *New* to *In Progress*. Let's get to work!\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"xZhg\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"user\",\"user_id\":\"WU3L2P04S\"},{\"type\":\"text\",\"text\":\" updated status from \"},{\"type\":\"text\",\"text\":\"New\",\"style\":{\"bold\":true}},{\"type\":\"text\",\"text\":\" to \"},{\"type\":\"text\",\"text\":\"In Progress\",\"style\":{\"bold\":true}},{\"type\":\"text\",\"text\":\". Let's get to work!\"}]}]}],\"language\":{\"locale\":\"en-US\",\"is_reliable\":true}},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:58:59.293127+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953557325, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:59:17.325413+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953557325, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:59:17.325575+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953557325, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:59:17.273Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"eventObj\":{\"incidentId\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"reminderId\":\"14623ad0-eb03-4ff7-a11e-9a041c2f6ccc\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:59:17.325576+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953557325, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:59:17.325609+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953557325, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:59:17.325654+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953557325, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:59:17.325767+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953557325, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T11:59:17.273Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"eventObj\":{\"incidentId\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"reminderId\":\"14623ad0-eb03-4ff7-a11e-9a041c2f6ccc\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:59:17.325770+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953557325, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [bullmq-job-completed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:59:17.325770+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741953557325, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [bullmq-job-completed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:59:17.325771+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953557417, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:59:17.417207+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953557417, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:59:17.417927+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953557417, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:59:17.365Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"eventObj\":{\"incidentId\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"reminderId\":\"14623ad0-eb03-4ff7-a11e-9a041c2f6ccc\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"14623ad0-eb03-4ff7-a11e-9a041c2f6ccc\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T11:58:47.242Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08JD4PEJUQ\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:59:17.417973+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953557417, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:59:17.417986+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953557418, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:59:17.418039+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953557418, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:59:17.418122+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953557418, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T11:59:17.365Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"eventObj\":{\"incidentId\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"reminderId\":\"14623ad0-eb03-4ff7-a11e-9a041c2f6ccc\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"14623ad0-eb03-4ff7-a11e-9a041c2f6ccc\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T11:58:47.242Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08JD4PEJUQ\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:59:17.418137+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953557418, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-reminder-triggered]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:59:17.418138+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953557418, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-reminder-triggered]: {\"createdAt\":\"2025-03-14T11:59:17.365Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"eventObj\":{\"incidentId\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"reminderId\":\"14623ad0-eb03-4ff7-a11e-9a041c2f6ccc\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"14623ad0-eb03-4ff7-a11e-9a041c2f6ccc\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T11:58:47.242Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08JD4PEJUQ\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T11:59:17.418189+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953762125, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":34.051108,\"method\":\"configVarsMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:02:42.125521+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953762125, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:02:42.125624+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953762125, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.05885,\"method\":\"userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:02:42.125731+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953762125, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:02:42.125772+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953762339, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":213.241502,\"method\":\"authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:02:42.339138+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953762339, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:02:42.339212+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953763660, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "[IccKafkaProducer.produceInternalCommsSentEvent] Publishing internal comms delivery status: {\"notifications\":[{\"notification\":\"CNNPJ45FV\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"a7f87d56-68bd-48d7-90a7-caaaf70454f3\",\"sequenceNumber\":1}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:02:43.660450+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953763660, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.iccMetricRequestExecute] - icc-internal-comms-response - undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:02:43.660455+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953763660, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:02:43.660456+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953763660, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:02:43.660458+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953763660, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:02:43.660587+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953763660, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'e43b6100-6b94-42b6-9e56-e6e8a28ba269' to topic 'incident': {\"createdAt\":\"2025-03-14T12:02:43.660Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https:\/\/tel.meet\/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:59:04.789Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"CNNPJ45FV\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"a7f87d56-68bd-48d7-90a7-caaaf70454f3\",\"sequenceNumber\":1}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:02:43.660694+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953763660, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'e43b6100-6b94-42b6-9e56-e6e8a28ba269' to Kafka topic 'incident'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:02:43.660757+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953763660, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.iccMetricDurationTime] - icc-internal-comms-response - undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:02:43.660780+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953763660, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.17004099860787392\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:02:43.660832+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953763660, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.17004099860787392\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:02:43.660855+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953763660, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:02:43.660911+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953763669, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:02:43.669150+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953763669, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:02:43.669415+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953763669, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:02:43.660Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https:\/\/tel.meet\/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:59:04.789Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"CNNPJ45FV\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"a7f87d56-68bd-48d7-90a7-caaaf70454f3\",\"sequenceNumber\":1}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:02:43.669461+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953763669, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:02:43.669496+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953763669, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:02:43.669552+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953763669, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:02:43.669656+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953763669, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T12:02:43.660Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https:\/\/tel.meet\/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:59:04.789Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"CNNPJ45FV\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"a7f87d56-68bd-48d7-90a7-caaaf70454f3\",\"sequenceNumber\":1}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:02:43.669700+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953763669, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-internal-comms-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:02:43.669732+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741953763669, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-internal-comms-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:02:43.669759+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741953853376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2863845376,\"uptime\":1773582.68,\"totalMem\":4018155520,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23582370,\"nice\":13940,\"sys\":3436040,\"idle\":1740183710,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23486640,\"nice\":13830,\"sys\":3449540,\"idle\":1740406870,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6105,\"sum\":59605}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:04:13.376569+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741953853376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:04:13.376693+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954001145, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:41.145307+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954001145, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-created' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:41.145419+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954001145, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:06:41.095Z\",\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\"},\"eventObj\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741953999,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741953999363,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:41.145434+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954001145, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:41.145437+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954001145, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:41.145499+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954001145, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:41.145571+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954001145, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T12:06:41.095Z\",\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\"},\"eventObj\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741953999,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741953999363,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:41.145604+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954001145, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-slack-channel-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:41.145615+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741954001145, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-slack-channel-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:41.145618+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954001289, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "successfully invited WV8TM5WP5 to channel C08HAAUU8T1" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:41.289281+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954001289, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Inviting Slack bots" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:41.289283+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954005718, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:45.718531+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954005718, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:45.718596+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954005718, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:06:45.665Z\",\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TsxgHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T12:06:45.665Z\",\"recordId\":\"500EE00001TsxgHYAR\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"caseNumber\":\"73021516\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:45.718599+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954005718, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:45.718600+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954005718, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:45.718662+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954005718, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:45.718749+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954005718, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T12:06:45.665Z\",\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TsxgHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T12:06:45.665Z\",\"recordId\":\"500EE00001TsxgHYAR\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"caseNumber\":\"73021516\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:45.718776+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954005718, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-gus-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:45.718777+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954005718, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-gus-response]: {\"createdAt\":\"2025-03-14T12:06:45.665Z\",\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TsxgHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T12:06:45.665Z\",\"recordId\":\"500EE00001TsxgHYAR\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"caseNumber\":\"73021516\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:45.718823+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954009336, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0,\"method\":\"C08HAAUU8T1\",\"path\":\"U02Q288NF7W\",\"statusCode\":1}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:49.336945+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954009336, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:49.337012+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954012416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posted incident update message to Slack." }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:52.416582+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954012416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Slack response: {\"ok\":true,\"channel\":\"C08HAAUU8T1\",\"ts\":\"1741954012.351509\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741954012.351509\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"SiteReliability just updated this incident:\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"attachments\":[{\"id\":1,\"blocks\":[{\"type\":\"section\",\"block_id\":\"FeGIS\",\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Impacted Clouds*:\\nCore Live on Falcon\",\"verbatim\":false}]},{\"type\":\"actions\",\"block_id\":\"q3hDg\",\"elements\":[{\"type\":\"button\",\"action_id\":\"action-show-details\",\"text\":{\"type\":\"plain_text\",\"text\":\"View Incident Details\",\"emoji\":true},\"style\":\"primary\"}]}],\"color\":\"#009FE2\",\"fallback\":\"Show updated attributes\"}],\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"vhJi\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"text\",\"text\":\"SiteReliability just updated this incident:\"}]}]}]},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:52.416682+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954012426, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:52.426099+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954012426, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-report-generic-data' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:52.426203+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954012426, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"timestamp\":\"2025-03-14T12:06:51.380Z\",\"sectionTitle\":\"Incident to CI Updated \",\"contentObject\":{\"emptyData\":\"All Incident to CI have been removed\",\"dataTitle\":\"Incident to Ci updated with the following information:\",\"data\":[]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:52.426229+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954012426, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:52.426254+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954012426, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:52.426342+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954012426, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:52.426419+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954012426, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"timestamp\":\"2025-03-14T12:06:51.380Z\",\"sectionTitle\":\"Incident to CI Updated \",\"contentObject\":{\"emptyData\":\"All Incident to CI have been removed\",\"dataTitle\":\"Incident to Ci updated with the following information:\",\"data\":[]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:52.426431+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954012426, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-report-generic-data]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:52.426455+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741954012426, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-report-generic-data]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:06:52.426472+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954031927, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:07:11.927972+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954031928, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:07:11.928110+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954031928, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:07:11.741Z\",\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\"},\"eventObj\":{\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"reminderId\":\"20f0a469-645f-4ebb-b2e7-e0a932683dd9\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:07:11.928115+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954031928, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:07:11.928163+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954031928, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:07:11.928195+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954031928, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:07:11.928321+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954031928, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T12:07:11.741Z\",\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\"},\"eventObj\":{\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"reminderId\":\"20f0a469-645f-4ebb-b2e7-e0a932683dd9\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:07:11.928377+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954031928, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [bullmq-job-completed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:07:11.928378+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741954031928, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [bullmq-job-completed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:07:11.928379+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954032021, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:07:12.021561+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954032021, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:07:12.021700+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954032021, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:07:11.968Z\",\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\"},\"eventObj\":{\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"reminderId\":\"20f0a469-645f-4ebb-b2e7-e0a932683dd9\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"20f0a469-645f-4ebb-b2e7-e0a932683dd9\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T12:06:41.693Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HAAUU8T1\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:07:12.021725+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954032021, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:07:12.021732+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954032021, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:07:12.021797+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954032021, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:07:12.028189+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954032021, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T12:07:11.968Z\",\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\"},\"eventObj\":{\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"reminderId\":\"20f0a469-645f-4ebb-b2e7-e0a932683dd9\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"20f0a469-645f-4ebb-b2e7-e0a932683dd9\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T12:06:41.693Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HAAUU8T1\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:07:12.028190+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954032021, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-reminder-triggered]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:07:12.028193+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954032021, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-reminder-triggered]: {\"createdAt\":\"2025-03-14T12:07:11.968Z\",\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\"},\"eventObj\":{\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"reminderId\":\"20f0a469-645f-4ebb-b2e7-e0a932683dd9\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"20f0a469-645f-4ebb-b2e7-e0a932683dd9\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T12:06:41.693Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HAAUU8T1\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:07:12.028195+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954040747, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posted incident update message to Slack." }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:07:20.747556+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954040747, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Slack response: {\"ok\":true,\"channel\":\"C08HAAUU8T1\",\"ts\":\"1741954040.605069\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741954040.605069\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"<@WV8TM5WP5> just updated this incident:\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"attachments\":[{\"id\":1,\"blocks\":[{\"type\":\"section\",\"block_id\":\"DcHsa\",\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Detected Time*:\\n\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impact Start Time*:\\n\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impacted Clouds*:\\n\",\"verbatim\":false}]},{\"type\":\"actions\",\"block_id\":\"3ao07\",\"elements\":[{\"type\":\"button\",\"action_id\":\"action-show-details\",\"text\":{\"type\":\"plain_text\",\"text\":\"View Incident Details\",\"emoji\":true},\"style\":\"primary\"}]}],\"color\":\"#009FE2\",\"fallback\":\"Show updated attributes\"}],\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"C1696\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"user\",\"user_id\":\"WV8TM5WP5\"},{\"type\":\"text\",\"text\":\" just updated this incident:\"}]}]}]},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:07:20.747561+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954213376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2848337920,\"uptime\":1773942.68,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23585970,\"nice\":13940,\"sys\":3436540,\"idle\":1740538440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23489900,\"nice\":13830,\"sys\":3450170,\"idle\":1740761580,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6113,\"sum\":59599}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:10:13.376593+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954213376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:10:13.376670+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954256391, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:10:56.391796+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954256392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:10:56.392138+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954256392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:10:56.381Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"modifiedAt\":\"2025-03-14T12:06:37.693Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"b4067e69-47ac-45ac-a98a-da87b1fda8e0\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"USA754s high APT Incident\",\"team\":\"Site Reliability\",\"content\":\"USA754s is experiencing high APT's, SR is looking into it.\",\"sentAt\":\"2025-03-14T12:10:55.684Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"8a006828-6aa9-40b3-af6e-752de8e2aec6\",\"allInternalCommsReport\":[{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"USA754s high APT Incident\",\"team\":\"Site Reliability\",\"content\":\"USA754s is experiencing high APT's, SR is looking into it.\",\"sentAt\":\"2025-03-14T12:10:55.684Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"silw6-m4ic6n-hixyxt-usgamg-1741954255487\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:10:56.392216+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954256392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:10:56.392235+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954256392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:10:56.392264+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954256392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:10:56.392402+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954256392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T12:10:56.381Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"modifiedAt\":\"2025-03-14T12:06:37.693Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"b4067e69-47ac-45ac-a98a-da87b1fda8e0\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"USA754s high APT Incident\",\"team\":\"Site Reliability\",\"content\":\"USA754s is experiencing high APT's, SR is looking into it.\",\"sentAt\":\"2025-03-14T12:10:55.684Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"8a006828-6aa9-40b3-af6e-752de8e2aec6\",\"allInternalCommsReport\":[{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"USA754s high APT Incident\",\"team\":\"Site Reliability\",\"content\":\"USA754s is experiencing high APT's, SR is looking into it.\",\"sentAt\":\"2025-03-14T12:10:55.684Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"silw6-m4ic6n-hixyxt-usgamg-1741954255487\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:10:56.395025+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954256392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-internal-comms-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:10:56.395027+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954256392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-internal-comms-request]: {\"createdAt\":\"2025-03-14T12:10:56.381Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"modifiedAt\":\"2025-03-14T12:06:37.693Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"b4067e69-47ac-45ac-a98a-da87b1fda8e0\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"USA754s high APT Incident\",\"team\":\"Site Reliability\",\"content\":\"USA754s is experiencing high APT's, SR is looking into it.\",\"sentAt\":\"2025-03-14T12:10:55.684Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"8a006828-6aa9-40b3-af6e-752de8e2aec6\",\"allInternalCommsReport\":[{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"USA754s high APT Incident\",\"team\":\"Site Reliability\",\"content\":\"USA754s is experiencing high APT's, SR is looking into it.\",\"sentAt\":\"2025-03-14T12:10:55.684Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"silw6-m4ic6n-hixyxt-usgamg-1741954255487\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:10:56.395033+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954256621, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posting comm to external slack channel C05U9CBHX8D - comm: {\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"USA754s high APT Incident\",\"team\":\"Site Reliability\",\"content\":\"USA754s is experiencing high APT's, SR is looking into it.\",\"sentAt\":\"2025-03-14T12:10:55.684Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:10:56.621692+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954333376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2847006720,\"uptime\":1774062.68,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23586860,\"nice\":13940,\"sys\":3436720,\"idle\":1740656830,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23491060,\"nice\":13830,\"sys\":3450350,\"idle\":1740879970,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6122,\"sum\":59594}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:12:13.376576+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954333376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:12:13.376675+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954367623, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:12:47.623823+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954367624, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:12:47.624306+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954367624, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:12:47.614Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"eventObj\":{\"id\":\"def3b538-42ce-4bf3-a2f3-c4e6aacfbe60\",\"serviceId\":\"P25VK5X\",\"serviceName\":\"GUS: CAPE Incident Escalation\",\"serviceLink\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/P25VK5X\",\"responderName\":\"Marek Kubita\",\"responderId\":\"PK4FLM1\",\"responderLink\":\"https:\/\/salesforce.pagerduty.com\/users\/PK4FLM1\",\"incidentNumber\":\"14009424\",\"incidentTitle\":\"Incident: USA754s high APT Incident\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: USA754s high APT Incident\\nSeverity: Sev2\\nSlack Channel: #icc-73021516\\nBridge URL: https:\/\/meet.google.com\/icj-vovt-ppp\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\\nAdditional Details: \",\"incidentLink\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0HH7FSDMWS17I\",\"success\":true,\"pageTimestamp\":\"2025-03-14T12:12:47.552Z\",\"pdData\":{\"incident\":{\"incident_number\":14009424,\"title\":\"Incident: USA754s high APT Incident\",\"description\":\"Incident: USA754s high APT Incident\",\"created_at\":\"2025-03-14T12:12:47Z\",\"updated_at\":\"2025-03-14T12:12:47Z\",\"status\":\"triggered\",\"incident_key\":\"e199f74f2d2d4886b55db1b53145a357\",\"service\":{\"id\":\"P25VK5X\",\"type\":\"service_reference\",\"summary\":\"GUS: CAPE Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/P25VK5X\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/P25VK5X\"},\"assignments\":[{\"at\":\"2025-03-14T12:12:47Z\",\"assignee\":{\"id\":\"PK4FLM1\",\"type\":\"user_reference\",\"summary\":\"Marek Kubita\",\"self\":\"https:\/\/api.pagerduty.com\/users\/PK4FLM1\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/users\/PK4FLM1\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T12:12:47Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R3ZW5L6Y3KBI46LCBSVAMQS0RD\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https:\/\/api.pagerduty.com\/log_entries\/R3ZW5L6Y3KBI46LCBSVAMQS0RD\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0HH7FSDMWS17I\/log_entries\/R3ZW5L6Y3KBI46LCBSVAMQS0RD\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PYDYEWP\",\"type\":\"escalation_policy_reference\",\"summary\":\"CAPE EP\",\"self\":\"https:\/\/api.pagerduty.com\/escalation_policies\/PYDYEWP\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/PYDYEWP\"},\"teams\":[{\"id\":\"P4TEPEY\",\"type\":\"team_reference\",\"summary\":\"GUS: CAPE\",\"self\":\"https:\/\/api.pagerduty.com\/teams\/P4TEPEY\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/teams\/P4TEPEY\"}],\"impacted_services\":[{\"id\":\"P25VK5X\",\"type\":\"service_reference\",\"summary\":\"GUS: CAPE Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/P25VK5X\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/P25VK5X\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T12:22:47Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"P25VK5X\",\"type\":\"service_reference\",\"summary\":\"GUS: CAPE Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/P25VK5X\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/P25VK5X\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q0HH7FSDMWS17I\",\"type\":\"incident\",\"summary\":\"[#14009424] Incident: USA754s high APT Incident\",\"self\":\"https:\/\/api.pagerduty.com\/incidents\/Q0HH7FSDMWS17I\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0HH7FSDMWS17I\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: USA754s high APT Incident\\nSeverity: Sev2\\nSlack Channel: #icc-73021516\\nBridge URL: https:\/\/meet.google.com\/icj-vovt-ppp\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\\nAdditional Details: \"}}},\"responderEmail\":\"mkubita@salesforce.com\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:12:47.624418+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954367624, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:12:47.624676+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954367624, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:12:47.624676+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954367624, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:12:47.624677+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954367624, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T12:12:47.614Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"eventObj\":{\"id\":\"def3b538-42ce-4bf3-a2f3-c4e6aacfbe60\",\"serviceId\":\"P25VK5X\",\"serviceName\":\"GUS: CAPE Incident Escalation\",\"serviceLink\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/P25VK5X\",\"responderName\":\"Marek Kubita\",\"responderId\":\"PK4FLM1\",\"responderLink\":\"https:\/\/salesforce.pagerduty.com\/users\/PK4FLM1\",\"incidentNumber\":\"14009424\",\"incidentTitle\":\"Incident: USA754s high APT Incident\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: USA754s high APT Incident\\nSeverity: Sev2\\nSlack Channel: #icc-73021516\\nBridge URL: https:\/\/meet.google.com\/icj-vovt-ppp\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\\nAdditional Details: \",\"incidentLink\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0HH7FSDMWS17I\",\"success\":true,\"pageTimestamp\":\"2025-03-14T12:12:47.552Z\",\"pdData\":{\"incident\":{\"incident_number\":14009424,\"title\":\"Incident: USA754s high APT Incident\",\"description\":\"Incident: USA754s high APT Incident\",\"created_at\":\"2025-03-14T12:12:47Z\",\"updated_at\":\"2025-03-14T12:12:47Z\",\"status\":\"triggered\",\"incident_key\":\"e199f74f2d2d4886b55db1b53145a357\",\"service\":{\"id\":\"P25VK5X\",\"type\":\"service_reference\",\"summary\":\"GUS: CAPE Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/P25VK5X\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/P25VK5X\"},\"assignments\":[{\"at\":\"2025-03-14T12:12:47Z\",\"assignee\":{\"id\":\"PK4FLM1\",\"type\":\"user_reference\",\"summary\":\"Marek Kubita\",\"self\":\"https:\/\/api.pagerduty.com\/users\/PK4FLM1\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/users\/PK4FLM1\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T12:12:47Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R3ZW5L6Y3KBI46LCBSVAMQS0RD\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https:\/\/api.pagerduty.com\/log_entries\/R3ZW5L6Y3KBI46LCBSVAMQS0RD\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0HH7FSDMWS17I\/log_entries\/R3ZW5L6Y3KBI46LCBSVAMQS0RD\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PYDYEWP\",\"type\":\"escalation_policy_reference\",\"summary\":\"CAPE EP\",\"self\":\"https:\/\/api.pagerduty.com\/escalation_policies\/PYDYEWP\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/PYDYEWP\"},\"teams\":[{\"id\":\"P4TEPEY\",\"type\":\"team_reference\",\"summary\":\"GUS: CAPE\",\"self\":\"https:\/\/api.pagerduty.com\/teams\/P4TEPEY\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/teams\/P4TEPEY\"}],\"impacted_services\":[{\"id\":\"P25VK5X\",\"type\":\"service_reference\",\"summary\":\"GUS: CAPE Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/P25VK5X\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/P25VK5X\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T12:22:47Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"P25VK5X\",\"type\":\"service_reference\",\"summary\":\"GUS: CAPE Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/P25VK5X\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/P25VK5X\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q0HH7FSDMWS17I\",\"type\":\"incident\",\"summary\":\"[#14009424] Incident: USA754s high APT Incident\",\"self\":\"https:\/\/api.pagerduty.com\/incidents\/Q0HH7FSDMWS17I\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0HH7FSDMWS17I\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: USA754s high APT Incident\\nSeverity: Sev2\\nSlack Channel: #icc-73021516\\nBridge URL: https:\/\/meet.google.com\/icj-vovt-ppp\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\\nAdditional Details: \"}}},\"responderEmail\":\"mkubita@salesforce.com\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:12:47.624684+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954367624, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-page-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:12:47.624685+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741954367624, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-page-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:12:47.624685+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954367654, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:12:47.654792+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954367654, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:12:47.654934+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954367654, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:12:47.646Z\",\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"eventObj\":{\"users\":[\"WF8LDE170\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:12:47.654956+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954367654, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:12:47.654956+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954367654, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:12:47.655026+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954367655, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:12:47.655096+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954367655, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T12:12:47.646Z\",\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"eventObj\":{\"users\":[\"WF8LDE170\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:12:47.657271+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954367655, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-slack-channel-invite-users]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:12:47.657271+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954367655, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Incident invite notification for [icc-slack-channel-invite-users]: {\"createdAt\":\"2025-03-14T12:12:47.646Z\",\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"eventObj\":{\"users\":[\"WF8LDE170\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:12:47.657272+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954367655, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Could not invite incident commander from event" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:12:47.657272+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954367655, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Inviting Slack users" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:12:47.657273+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954393376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846982144,\"uptime\":1774122.68,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23587410,\"nice\":13940,\"sys\":3436820,\"idle\":1740716020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23491610,\"nice\":13830,\"sys\":3450420,\"idle\":1740939190,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6111,\"sum\":59597}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:13.376592+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954393376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:13.376658+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954403495, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:23.495203+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954403495, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:23.495571+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954403495, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:13:23.485Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"eventObj\":{\"id\":\"c26d4215-a891-4902-aff5-1e9c4744d1dc\",\"serviceId\":\"PESOBA9\",\"serviceName\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"serviceLink\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PESOBA9\",\"responderName\":\"Jeremy Nash\",\"responderId\":\"PXABBF9\",\"responderLink\":\"https:\/\/salesforce.pagerduty.com\/users\/PXABBF9\",\"incidentNumber\":\"14009432\",\"incidentTitle\":\"Incident: USA754s high APT Incident\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: USA754s high APT Incident\\nSeverity: Sev2\\nSlack Channel: #icc-73021516\\nBridge URL: https:\/\/meet.google.com\/icj-vovt-ppp\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\\nAdditional Details: \",\"incidentLink\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3G3H5E0PYXVZK\",\"success\":true,\"pageTimestamp\":\"2025-03-14T12:13:23.418Z\",\"pdData\":{\"incident\":{\"incident_number\":14009432,\"title\":\"Incident: USA754s high APT Incident\",\"description\":\"Incident: USA754s high APT Incident\",\"created_at\":\"2025-03-14T12:13:23Z\",\"updated_at\":\"2025-03-14T12:13:23Z\",\"status\":\"triggered\",\"incident_key\":\"d5cfb79cc98e489fa201d9495858abf1\",\"service\":{\"id\":\"PESOBA9\",\"type\":\"service_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PESOBA9\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PESOBA9\"},\"assignments\":[{\"at\":\"2025-03-14T12:13:23Z\",\"assignee\":{\"id\":\"PXABBF9\",\"type\":\"user_reference\",\"summary\":\"Jeremy Nash\",\"self\":\"https:\/\/api.pagerduty.com\/users\/PXABBF9\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/users\/PXABBF9\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T12:13:23Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"RP7A1CCGWE3MAG70XS77IQZ4PU\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https:\/\/api.pagerduty.com\/log_entries\/RP7A1CCGWE3MAG70XS77IQZ4PU\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3G3H5E0PYXVZK\/log_entries\/RP7A1CCGWE3MAG70XS77IQZ4PU\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P5H25IT\",\"type\":\"escalation_policy_reference\",\"summary\":\"DSR Database Operations\",\"self\":\"https:\/\/api.pagerduty.com\/escalation_policies\/P5H25IT\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/P5H25IT\"},\"teams\":[{\"id\":\"PF0V5OX\",\"type\":\"team_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering\",\"self\":\"https:\/\/api.pagerduty.com\/teams\/PF0V5OX\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/teams\/PF0V5OX\"}],\"impacted_services\":[{\"id\":\"PESOBA9\",\"type\":\"service_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PESOBA9\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PESOBA9\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T12:23:23Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T12:13:23Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PESOBA9\",\"type\":\"service_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PESOBA9\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PESOBA9\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q3G3H5E0PYXVZK\",\"type\":\"incident\",\"summary\":\"[#14009432] Incident: USA754s high APT Incident\",\"self\":\"https:\/\/api.pagerduty.com\/incidents\/Q3G3H5E0PYXVZK\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3G3H5E0PYXVZK\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: USA754s high APT Incident\\nSeverity: Sev2\\nSlack Channel: #icc-73021516\\nBridge URL: https:\/\/meet.google.com\/icj-vovt-ppp\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\\nAdditional Details: \"}}},\"responderEmail\":\"jeremy.nash@salesforce.com\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:23.495911+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954403495, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:23.495914+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954403495, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:23.495914+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954403495, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:23.495915+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954403495, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T12:13:23.485Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"eventObj\":{\"id\":\"c26d4215-a891-4902-aff5-1e9c4744d1dc\",\"serviceId\":\"PESOBA9\",\"serviceName\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"serviceLink\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PESOBA9\",\"responderName\":\"Jeremy Nash\",\"responderId\":\"PXABBF9\",\"responderLink\":\"https:\/\/salesforce.pagerduty.com\/users\/PXABBF9\",\"incidentNumber\":\"14009432\",\"incidentTitle\":\"Incident: USA754s high APT Incident\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: USA754s high APT Incident\\nSeverity: Sev2\\nSlack Channel: #icc-73021516\\nBridge URL: https:\/\/meet.google.com\/icj-vovt-ppp\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\\nAdditional Details: \",\"incidentLink\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3G3H5E0PYXVZK\",\"success\":true,\"pageTimestamp\":\"2025-03-14T12:13:23.418Z\",\"pdData\":{\"incident\":{\"incident_number\":14009432,\"title\":\"Incident: USA754s high APT Incident\",\"description\":\"Incident: USA754s high APT Incident\",\"created_at\":\"2025-03-14T12:13:23Z\",\"updated_at\":\"2025-03-14T12:13:23Z\",\"status\":\"triggered\",\"incident_key\":\"d5cfb79cc98e489fa201d9495858abf1\",\"service\":{\"id\":\"PESOBA9\",\"type\":\"service_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PESOBA9\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PESOBA9\"},\"assignments\":[{\"at\":\"2025-03-14T12:13:23Z\",\"assignee\":{\"id\":\"PXABBF9\",\"type\":\"user_reference\",\"summary\":\"Jeremy Nash\",\"self\":\"https:\/\/api.pagerduty.com\/users\/PXABBF9\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/users\/PXABBF9\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T12:13:23Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"RP7A1CCGWE3MAG70XS77IQZ4PU\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https:\/\/api.pagerduty.com\/log_entries\/RP7A1CCGWE3MAG70XS77IQZ4PU\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3G3H5E0PYXVZK\/log_entries\/RP7A1CCGWE3MAG70XS77IQZ4PU\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P5H25IT\",\"type\":\"escalation_policy_reference\",\"summary\":\"DSR Database Operations\",\"self\":\"https:\/\/api.pagerduty.com\/escalation_policies\/P5H25IT\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/P5H25IT\"},\"teams\":[{\"id\":\"PF0V5OX\",\"type\":\"team_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering\",\"self\":\"https:\/\/api.pagerduty.com\/teams\/PF0V5OX\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/teams\/PF0V5OX\"}],\"impacted_services\":[{\"id\":\"PESOBA9\",\"type\":\"service_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PESOBA9\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PESOBA9\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T12:23:23Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T12:13:23Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PESOBA9\",\"type\":\"service_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PESOBA9\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PESOBA9\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q3G3H5E0PYXVZK\",\"type\":\"incident\",\"summary\":\"[#14009432] Incident: USA754s high APT Incident\",\"self\":\"https:\/\/api.pagerduty.com\/incidents\/Q3G3H5E0PYXVZK\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3G3H5E0PYXVZK\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: USA754s high APT Incident\\nSeverity: Sev2\\nSlack Channel: #icc-73021516\\nBridge URL: https:\/\/meet.google.com\/icj-vovt-ppp\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\\nAdditional Details: \"}}},\"responderEmail\":\"jeremy.nash@salesforce.com\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:23.495919+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954403495, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-page-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:23.495919+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741954403495, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-page-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:23.495920+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954403591, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:23.591914+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954403592, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:23.592101+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954403592, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:13:23.583Z\",\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"eventObj\":{\"users\":[\"WDRE5NUUS\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:23.592148+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954403592, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:23.592217+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954403592, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:23.594586+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954403592, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:23.594587+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954403592, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T12:13:23.583Z\",\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"eventObj\":{\"users\":[\"WDRE5NUUS\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:23.594588+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954403592, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-slack-channel-invite-users]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:23.594589+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954403592, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Incident invite notification for [icc-slack-channel-invite-users]: {\"createdAt\":\"2025-03-14T12:13:23.583Z\",\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"eventObj\":{\"users\":[\"WDRE5NUUS\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:23.594591+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954403592, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Could not invite incident commander from event" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:23.594592+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954403592, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Inviting Slack users" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:23.594593+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954410606, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.009361,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:30.606636+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954410606, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:30.606696+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954410811, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":204.594873,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:30.811354+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954410811, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:30.811482+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954411394, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":521.379127,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:31.394521+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954411394, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:31.394634+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954437775, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":251.2333,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:57.775283+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954437775, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:57.775357+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954437904, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":129.0363,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:57.904481+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954437904, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:13:57.904511+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954453376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846507008,\"uptime\":1774182.68,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23587900,\"nice\":13940,\"sys\":3436920,\"idle\":1740775170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23492220,\"nice\":13830,\"sys\":3450490,\"idle\":1740998350,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6194,\"sum\":59571}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:14:13.376552+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954453376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:14:13.376677+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954693376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2850586624,\"uptime\":1774422.68,\"totalMem\":4018155520,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23589640,\"nice\":13940,\"sys\":3437320,\"idle\":1741011840,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23494040,\"nice\":13830,\"sys\":3450850,\"idle\":1741235250,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6110,\"sum\":59609}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:18:13.376569+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954693376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:18:13.376694+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954742823, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:19:02.823697+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954742824, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:19:02.824096+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954742824, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:19:02.814Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"eventObj\":{\"id\":\"d23f585a-0076-4a79-81af-2dfe19f7fbe3\",\"serviceId\":\"PEP3OTT\",\"serviceName\":\"GUS: Core Database Performance Incident Escalation\",\"serviceLink\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PEP3OTT\",\"responderName\":\"Joydeep Lahiri\",\"responderId\":\"P2Z52MQ\",\"responderLink\":\"https:\/\/salesforce.pagerduty.com\/users\/P2Z52MQ\",\"incidentNumber\":\"14009468\",\"incidentTitle\":\"Incident: USA754s high APT Incident\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: USA754s high APT Incident\\nSeverity: Sev2\\nSlack Channel: #icc-73021516\\nBridge URL: https:\/\/meet.google.com\/icj-vovt-ppp\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\\nAdditional Details: \",\"incidentLink\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q23P0J33GAA4LU\",\"success\":true,\"pageTimestamp\":\"2025-03-14T12:19:02.764Z\",\"pdData\":{\"incident\":{\"incident_number\":14009468,\"title\":\"Incident: USA754s high APT Incident\",\"description\":\"Incident: USA754s high APT Incident\",\"created_at\":\"2025-03-14T12:19:02Z\",\"updated_at\":\"2025-03-14T12:19:02Z\",\"status\":\"triggered\",\"incident_key\":\"76edd1e7650149609c28132b83d17db2\",\"service\":{\"id\":\"PEP3OTT\",\"type\":\"service_reference\",\"summary\":\"GUS: Core Database Performance Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PEP3OTT\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PEP3OTT\"},\"assignments\":[{\"at\":\"2025-03-14T12:19:02Z\",\"assignee\":{\"id\":\"P2Z52MQ\",\"type\":\"user_reference\",\"summary\":\"Joydeep Lahiri\",\"self\":\"https:\/\/api.pagerduty.com\/users\/P2Z52MQ\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/users\/P2Z52MQ\"}},{\"at\":\"2025-03-14T12:19:02Z\",\"assignee\":{\"id\":\"PS9IDMM\",\"type\":\"user_reference\",\"summary\":\"SAGAR MAHADIK\",\"self\":\"https:\/\/api.pagerduty.com\/users\/PS9IDMM\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/users\/PS9IDMM\"}},{\"at\":\"2025-03-14T12:19:02Z\",\"assignee\":{\"id\":\"PA8YGSQ\",\"type\":\"user_reference\",\"summary\":\"Ahmed El Tabie\",\"self\":\"https:\/\/api.pagerduty.com\/users\/PA8YGSQ\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/users\/PA8YGSQ\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T12:19:02Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R3GTGRA8PBTOGPOJULLG29IDGS\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https:\/\/api.pagerduty.com\/log_entries\/R3GTGRA8PBTOGPOJULLG29IDGS\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q23P0J33GAA4LU\/log_entries\/R3GTGRA8PBTOGPOJULLG29IDGS\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PRLBQP7\",\"type\":\"escalation_policy_reference\",\"summary\":\"Core Database Performance Escalation Policy\",\"self\":\"https:\/\/api.pagerduty.com\/escalation_policies\/PRLBQP7\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/PRLBQP7\"},\"teams\":[{\"id\":\"P39TTHN\",\"type\":\"team_reference\",\"summary\":\"GUS: Core Database Performance\",\"self\":\"https:\/\/api.pagerduty.com\/teams\/P39TTHN\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/teams\/P39TTHN\"}],\"impacted_services\":[{\"id\":\"PEP3OTT\",\"type\":\"service_reference\",\"summary\":\"GUS: Core Database Performance Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PEP3OTT\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PEP3OTT\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T12:29:02Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-14T16:19:02Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PEP3OTT\",\"type\":\"service_reference\",\"summary\":\"GUS: Core Database Performance Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PEP3OTT\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PEP3OTT\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q23P0J33GAA4LU\",\"type\":\"incident\",\"summary\":\"[#14009468] Incident: USA754s high APT Incident\",\"self\":\"https:\/\/api.pagerduty.com\/incidents\/Q23P0J33GAA4LU\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q23P0J33GAA4LU\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: USA754s high APT Incident\\nSeverity: Sev2\\nSlack Channel: #icc-73021516\\nBridge URL: https:\/\/meet.google.com\/icj-vovt-ppp\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\\nAdditional Details: \"}}},\"responderEmail\":\"jlahiri@salesforce.com\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:19:02.824191+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954742824, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:19:02.824193+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954742824, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:19:02.824237+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954742824, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:19:02.824446+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954742824, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T12:19:02.814Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"eventObj\":{\"id\":\"d23f585a-0076-4a79-81af-2dfe19f7fbe3\",\"serviceId\":\"PEP3OTT\",\"serviceName\":\"GUS: Core Database Performance Incident Escalation\",\"serviceLink\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PEP3OTT\",\"responderName\":\"Joydeep Lahiri\",\"responderId\":\"P2Z52MQ\",\"responderLink\":\"https:\/\/salesforce.pagerduty.com\/users\/P2Z52MQ\",\"incidentNumber\":\"14009468\",\"incidentTitle\":\"Incident: USA754s high APT Incident\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: USA754s high APT Incident\\nSeverity: Sev2\\nSlack Channel: #icc-73021516\\nBridge URL: https:\/\/meet.google.com\/icj-vovt-ppp\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\\nAdditional Details: \",\"incidentLink\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q23P0J33GAA4LU\",\"success\":true,\"pageTimestamp\":\"2025-03-14T12:19:02.764Z\",\"pdData\":{\"incident\":{\"incident_number\":14009468,\"title\":\"Incident: USA754s high APT Incident\",\"description\":\"Incident: USA754s high APT Incident\",\"created_at\":\"2025-03-14T12:19:02Z\",\"updated_at\":\"2025-03-14T12:19:02Z\",\"status\":\"triggered\",\"incident_key\":\"76edd1e7650149609c28132b83d17db2\",\"service\":{\"id\":\"PEP3OTT\",\"type\":\"service_reference\",\"summary\":\"GUS: Core Database Performance Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PEP3OTT\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PEP3OTT\"},\"assignments\":[{\"at\":\"2025-03-14T12:19:02Z\",\"assignee\":{\"id\":\"P2Z52MQ\",\"type\":\"user_reference\",\"summary\":\"Joydeep Lahiri\",\"self\":\"https:\/\/api.pagerduty.com\/users\/P2Z52MQ\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/users\/P2Z52MQ\"}},{\"at\":\"2025-03-14T12:19:02Z\",\"assignee\":{\"id\":\"PS9IDMM\",\"type\":\"user_reference\",\"summary\":\"SAGAR MAHADIK\",\"self\":\"https:\/\/api.pagerduty.com\/users\/PS9IDMM\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/users\/PS9IDMM\"}},{\"at\":\"2025-03-14T12:19:02Z\",\"assignee\":{\"id\":\"PA8YGSQ\",\"type\":\"user_reference\",\"summary\":\"Ahmed El Tabie\",\"self\":\"https:\/\/api.pagerduty.com\/users\/PA8YGSQ\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/users\/PA8YGSQ\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T12:19:02Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R3GTGRA8PBTOGPOJULLG29IDGS\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https:\/\/api.pagerduty.com\/log_entries\/R3GTGRA8PBTOGPOJULLG29IDGS\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q23P0J33GAA4LU\/log_entries\/R3GTGRA8PBTOGPOJULLG29IDGS\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PRLBQP7\",\"type\":\"escalation_policy_reference\",\"summary\":\"Core Database Performance Escalation Policy\",\"self\":\"https:\/\/api.pagerduty.com\/escalation_policies\/PRLBQP7\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/PRLBQP7\"},\"teams\":[{\"id\":\"P39TTHN\",\"type\":\"team_reference\",\"summary\":\"GUS: Core Database Performance\",\"self\":\"https:\/\/api.pagerduty.com\/teams\/P39TTHN\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/teams\/P39TTHN\"}],\"impacted_services\":[{\"id\":\"PEP3OTT\",\"type\":\"service_reference\",\"summary\":\"GUS: Core Database Performance Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PEP3OTT\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PEP3OTT\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T12:29:02Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-14T16:19:02Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PEP3OTT\",\"type\":\"service_reference\",\"summary\":\"GUS: Core Database Performance Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PEP3OTT\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PEP3OTT\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q23P0J33GAA4LU\",\"type\":\"incident\",\"summary\":\"[#14009468] Incident: USA754s high APT Incident\",\"self\":\"https:\/\/api.pagerduty.com\/incidents\/Q23P0J33GAA4LU\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q23P0J33GAA4LU\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: USA754s high APT Incident\\nSeverity: Sev2\\nSlack Channel: #icc-73021516\\nBridge URL: https:\/\/meet.google.com\/icj-vovt-ppp\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\\nAdditional Details: \"}}},\"responderEmail\":\"jlahiri@salesforce.com\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:19:02.824456+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954742824, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-page-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:19:02.824457+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741954742824, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-page-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:19:02.824458+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741954873376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2849533952,\"uptime\":1774602.68,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23591270,\"nice\":13940,\"sys\":3437560,\"idle\":1741189340,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23495570,\"nice\":13830,\"sys\":3451080,\"idle\":1741412840,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6101,\"sum\":59608}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:21:13.376555+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741954873376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:21:13.376696+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955168910, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.00924,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:26:08.910887+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955168910, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:26:08.910956+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955169197, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":286.442736,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:26:09.197531+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955169197, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:26:09.197608+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955169288, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":90.76878,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:26:09.288471+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955169288, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:26:09.288537+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955173376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845679616,\"uptime\":1774902.68,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23594040,\"nice\":13940,\"sys\":3437930,\"idle\":1741485340,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23498120,\"nice\":13830,\"sys\":3451470,\"idle\":1741708780,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6120,\"sum\":59603}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:26:13.376584+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955173376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:26:13.376804+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955293376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2844758016,\"uptime\":1775022.68,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23595000,\"nice\":13940,\"sys\":3438050,\"idle\":1741603840,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23498920,\"nice\":13830,\"sys\":3451630,\"idle\":1741827140,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6105,\"sum\":59607}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:28:13.376552+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955293376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:28:13.376681+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2847506432,\"uptime\":1775262.68,\"totalMem\":4018155520,\"loadavg\":[0.15,0.07,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23596690,\"nice\":13940,\"sys\":3438380,\"idle\":1741840750,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23500800,\"nice\":13830,\"sys\":3451950,\"idle\":1742063920,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6107,\"sum\":59606}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.376554+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955533376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.376704+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955533619, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.619331+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955533619, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-trust-posting-resolved' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.619565+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533619, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:32:13.151Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\"}},\"eventObj\":{\"createdAt\":\"2025-03-14T12:07:39.396Z\",\"modifiedAt\":\"2025-03-14T12:32:13.147Z\",\"createdBy\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"modifiedBy\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"id\":\"a8b2bf62-3594-4643-9a8e-f25e3e55d18f\",\"trustId\":10013898,\"event\":\"investigatingCauseOfIssue\",\"impact\":\"performanceDegradation\",\"impactEndTime\":\"2025-03-14T12:22:00.000Z\",\"isModifiedExternally\":false,\"instanceKeys\":[\"USA754S\"],\"serviceKeys\":[\"coreService\"],\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"services\":[{\"key\":\"coreService\",\"name\":\"Core Service\"}]},\"requestId\":\"629cty-m34j2m-z3s2sb-mr6xa8-1741955522188\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.619570+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533619, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-trust-posting-resolved\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.619596+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533619, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-trust-posting-resolved\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.619650+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955533619, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.619765+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533619, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T12:32:13.151Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\"}},\"eventObj\":{\"createdAt\":\"2025-03-14T12:07:39.396Z\",\"modifiedAt\":\"2025-03-14T12:32:13.147Z\",\"createdBy\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"modifiedBy\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"id\":\"a8b2bf62-3594-4643-9a8e-f25e3e55d18f\",\"trustId\":10013898,\"event\":\"investigatingCauseOfIssue\",\"impact\":\"performanceDegradation\",\"impactEndTime\":\"2025-03-14T12:22:00.000Z\",\"isModifiedExternally\":false,\"instanceKeys\":[\"USA754S\"],\"serviceKeys\":[\"coreService\"],\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"services\":[{\"key\":\"coreService\",\"name\":\"Core Service\"}]},\"requestId\":\"629cty-m34j2m-z3s2sb-mr6xa8-1741955522188\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.619793+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533619, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-trust-posting-resolved]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.619795+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533620, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-trust-posting-resolved]: {\"createdAt\":\"2025-03-14T12:32:13.151Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\"}},\"eventObj\":{\"createdAt\":\"2025-03-14T12:07:39.396Z\",\"modifiedAt\":\"2025-03-14T12:32:13.147Z\",\"createdBy\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"modifiedBy\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"id\":\"a8b2bf62-3594-4643-9a8e-f25e3e55d18f\",\"trustId\":10013898,\"event\":\"investigatingCauseOfIssue\",\"impact\":\"performanceDegradation\",\"impactEndTime\":\"2025-03-14T12:22:00.000Z\",\"isModifiedExternally\":false,\"instanceKeys\":[\"USA754S\"],\"serviceKeys\":[\"coreService\"],\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"services\":[{\"key\":\"coreService\",\"name\":\"Core Service\"}]},\"requestId\":\"629cty-m34j2m-z3s2sb-mr6xa8-1741955522188\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.620107+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955533626, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.626283+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955533626, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-to-cis-request' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.626446+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533626, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:32:13.374Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"eventObj\":[{\"configurationItemId\":\"a7JEE00000KN9NY2A1\",\"lock\":false,\"gusCaseRecordId\":\"500EE00001TsxgHYAR\"}],\"requestId\":\"629cty-m34j2m-z3s2sb-mr6xa8-1741955522188\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.626474+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533626, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.626486+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533626, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.626528+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955533626, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.626991+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533626, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T12:32:13.374Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"eventObj\":[{\"configurationItemId\":\"a7JEE00000KN9NY2A1\",\"lock\":false,\"gusCaseRecordId\":\"500EE00001TsxgHYAR\"}],\"requestId\":\"629cty-m34j2m-z3s2sb-mr6xa8-1741955522188\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.626993+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533626, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-incident-to-cis-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.627003+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741955533626, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-incident-to-cis-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.627003+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955533626, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.627007+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955533626, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-ctc-lock-update-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.627009+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533626, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:32:13.375Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"eventObj\":[{\"createdAt\":\"2025-03-14T12:06:51.312Z\",\"modifiedAt\":\"2025-03-14T12:32:13.306Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"07d0f8b4-e80a-442e-8a0e-84e886869fad\",\"status\":\"pending_response\",\"incidentToCi\":{\"createdAt\":\"2025-03-14T12:06:51.282Z\",\"modifiedAt\":\"2025-03-14T12:32:02.971Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"cde729bf-eb53-4b81-994a-248ab652ddd8\",\"configurationItemId\":\"a7JEE00000KN9NY2A1\",\"createLock\":false,\"sfid\":\"aCqEE000000C0Nd0AK\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\"},\"description\":\"Lock to be created for Incident: b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"externalId\":\"a8LEE00001BWjCx2AL\"}],\"requestId\":\"629cty-m34j2m-z3s2sb-mr6xa8-1741955522188\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.627012+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533627, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-update-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.627151+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533627, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-update-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.627152+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955533627, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.627156+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533627, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T12:32:13.375Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"eventObj\":[{\"createdAt\":\"2025-03-14T12:06:51.312Z\",\"modifiedAt\":\"2025-03-14T12:32:13.306Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"07d0f8b4-e80a-442e-8a0e-84e886869fad\",\"status\":\"pending_response\",\"incidentToCi\":{\"createdAt\":\"2025-03-14T12:06:51.282Z\",\"modifiedAt\":\"2025-03-14T12:32:02.971Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"cde729bf-eb53-4b81-994a-248ab652ddd8\",\"configurationItemId\":\"a7JEE00000KN9NY2A1\",\"createLock\":false,\"sfid\":\"aCqEE000000C0Nd0AK\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\"},\"description\":\"Lock to be created for Incident: b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"externalId\":\"a8LEE00001BWjCx2AL\"}],\"requestId\":\"629cty-m34j2m-z3s2sb-mr6xa8-1741955522188\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.627207+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533627, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-ctc-lock-update-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.627208+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741955533627, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-ctc-lock-update-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.627224+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955533627, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.628263+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955533628, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-ctc-lock-release-request' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.628618+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533628, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:32:13.376Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"eventObj\":[{\"createdAt\":\"2025-03-14T12:06:51.312Z\",\"modifiedAt\":\"2025-03-14T12:06:53.927Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"07d0f8b4-e80a-442e-8a0e-84e886869fad\",\"status\":\"pending_response\",\"incidentToCi\":{\"createdAt\":\"2025-03-14T12:06:51.282Z\",\"modifiedAt\":\"2025-03-14T12:32:02.971Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"cde729bf-eb53-4b81-994a-248ab652ddd8\",\"configurationItemId\":\"a7JEE00000KN9NY2A1\",\"createLock\":false,\"sfid\":\"aCqEE000000C0Nd0AK\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\"},\"description\":\"Lock to be created for Incident: b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"externalId\":\"a8LEE00001BWjCx2AL\"}],\"requestId\":\"629cty-m34j2m-z3s2sb-mr6xa8-1741955522188\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.628623+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533628, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-release-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.628623+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533628, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-release-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.628624+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955533628, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.628626+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533628, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T12:32:13.376Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"eventObj\":[{\"createdAt\":\"2025-03-14T12:06:51.312Z\",\"modifiedAt\":\"2025-03-14T12:06:53.927Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"07d0f8b4-e80a-442e-8a0e-84e886869fad\",\"status\":\"pending_response\",\"incidentToCi\":{\"createdAt\":\"2025-03-14T12:06:51.282Z\",\"modifiedAt\":\"2025-03-14T12:32:02.971Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"cde729bf-eb53-4b81-994a-248ab652ddd8\",\"configurationItemId\":\"a7JEE00000KN9NY2A1\",\"createLock\":false,\"sfid\":\"aCqEE000000C0Nd0AK\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\"},\"description\":\"Lock to be created for Incident: b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"externalId\":\"a8LEE00001BWjCx2AL\"}],\"requestId\":\"629cty-m34j2m-z3s2sb-mr6xa8-1741955522188\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.628626+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533628, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-ctc-lock-release-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.628627+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741955533628, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-ctc-lock-release-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.628627+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955533628, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.629276+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955533629, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-resolved' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.629592+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533629, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:32:03.086Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"name\":\"Krisztian Zsibrek\",\"email\":\"kzsibrek@salesforce.com\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"2025-03-14T12:22:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[],\"category\":\"Application\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"changes\":{\"status\":[\"InProgress\",\"Resolved\"],\"impactEndTime\":[\"\",\"2025-03-14T12:22:00.000Z\"],\"category\":[\"\",\"Application\"],\"rootCause\":[\"\",\"Capacity\"]},\"requestId\":\"629cty-m34j2m-z3s2sb-mr6xa8-1741955522188\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.629643+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533629, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-resolved\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.629643+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533629, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-resolved\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.629674+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955533629, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.629735+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533629, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T12:32:03.086Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"name\":\"Krisztian Zsibrek\",\"email\":\"kzsibrek@salesforce.com\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"2025-03-14T12:22:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[],\"category\":\"Application\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"changes\":{\"status\":[\"InProgress\",\"Resolved\"],\"impactEndTime\":[\"\",\"2025-03-14T12:22:00.000Z\"],\"category\":[\"\",\"Application\"],\"rootCause\":[\"\",\"Capacity\"]},\"requestId\":\"629cty-m34j2m-z3s2sb-mr6xa8-1741955522188\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.629903+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533629, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-incident-resolved]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.629904+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533629, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Incident resolved notification for [icc-incident-resolved]: {\"createdAt\":\"2025-03-14T12:32:03.086Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"name\":\"Krisztian Zsibrek\",\"email\":\"kzsibrek@salesforce.com\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"2025-03-14T12:22:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[],\"category\":\"Application\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"changes\":{\"status\":[\"InProgress\",\"Resolved\"],\"impactEndTime\":[\"\",\"2025-03-14T12:22:00.000Z\"],\"category\":[\"\",\"Application\"],\"rootCause\":[\"\",\"Capacity\"]},\"requestId\":\"629cty-m34j2m-z3s2sb-mr6xa8-1741955522188\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.629906+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955533633, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.633475+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955533633, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-report-generic-data' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.633571+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533633, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"timestamp\":\"2025-03-14T12:32:13.375Z\",\"sectionTitle\":\"Incident to CI Updated \",\"contentObject\":{\"emptyData\":\"All Incident to CI have been removed\",\"dataTitle\":\"Incident to Ci updated with the following information:\",\"data\":[]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.633573+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533633, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.633574+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533633, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.633607+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955533633, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.633670+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533633, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"timestamp\":\"2025-03-14T12:32:13.375Z\",\"sectionTitle\":\"Incident to CI Updated \",\"contentObject\":{\"emptyData\":\"All Incident to CI have been removed\",\"dataTitle\":\"Incident to Ci updated with the following information:\",\"data\":[]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.633697+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533633, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-report-generic-data]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.633697+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741955533633, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-report-generic-data]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.633715+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955533809, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posted incident resolved message to Slack." }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.810081+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955533810, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Slack response: {\"ok\":true,\"channel\":\"C08HAAUU8T1\",\"ts\":\"1741955533.738859\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741955533.738859\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"<@WV8TM5WP5> resolved the incident. Would you also like to send a TCE?\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"attachments\":[{\"id\":1,\"blocks\":[{\"type\":\"section\",\"block_id\":\"fvbpY\",\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Status*:\\nResolved\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Category*:\\nApplication\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Root Cause*:\\nCapacity\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Origin*:\\nAlert\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Origin Reference URL*:\\n\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impact*:\\nPerformance Degradation\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impacted Clouds*:\\n\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impact Start Time*:\\n\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impact End Time*:\\n\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Detected Time*:\\n\",\"verbatim\":false}]},{\"type\":\"section\",\"block_id\":\"2uxtK\",\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Origin USD Service or Feature*:\\n\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impacted USD Services or Features*:\\n\",\"verbatim\":false}]},{\"type\":\"actions\",\"block_id\":\"uPvj5\",\"elements\":[{\"type\":\"button\",\"action_id\":\"internal-comms-action-new\",\"text\":{\"type\":\"plain_text\",\"text\":\"Send TCE\",\"emoji\":true},\"style\":\"primary\",\"value\":\"TCE\"},{\"type\":\"button\",\"action_id\":\"action-mark-in-progress\",\"text\":{\"type\":\"plain_text\",\"text\":\"Mark in Progress\",\"emoji\":true},\"style\":\"primary\",\"value\":\"mark-in-progress\"},{\"type\":\"button\",\"action_id\":\"incident-resolve-close-action-resolve\",\"text\":{\"type\":\"plain_text\",\"text\":\"Update Resolve Fields\",\"emoji\":true},\"style\":\"primary\",\"value\":\"resolve\"},{\"type\":\"button\",\"action_id\":\"incident-resolve-close-action-summary\",\"text\":{\"type\":\"plain_text\",\"text\":\"Close Incident\",\"emoji\":true},\"style\":\"primary\",\"value\":\"close\"}]}],\"color\":\"#009FE2\",\"fallback\":\"Show resolved incident details\"}],\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"Ovx\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"user\",\"user_id\":\"WV8TM5WP5\"},{\"type\":\"text\",\"text\":\" resolved the incident. Would you also like to send a TCE?\"}]}]}],\"language\":{\"locale\":\"en-US\",\"is_reliable\":true}},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:13.810147+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955539133, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:19.133652+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955539133, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:19.133772+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955539133, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:32:19.079Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"name\":\"Krisztian Zsibrek\",\"email\":\"kzsibrek@salesforce.com\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TsxgHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T12:32:19.079Z\",\"recordId\":\"500EE00001TsxgHYAR\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"caseNumber\":\"73021516\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:19.133800+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955539133, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:19.133816+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955539133, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:19.133878+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955539133, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:19.133965+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955539133, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T12:32:19.079Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"name\":\"Krisztian Zsibrek\",\"email\":\"kzsibrek@salesforce.com\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TsxgHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T12:32:19.079Z\",\"recordId\":\"500EE00001TsxgHYAR\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"caseNumber\":\"73021516\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:19.134015+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955539133, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-gus-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:19.134017+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955539134, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-gus-response]: {\"createdAt\":\"2025-03-14T12:32:19.079Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"name\":\"Krisztian Zsibrek\",\"email\":\"kzsibrek@salesforce.com\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TsxgHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T12:32:19.079Z\",\"recordId\":\"500EE00001TsxgHYAR\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"caseNumber\":\"73021516\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:19.134038+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955573646, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:53.646334+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955573646, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:53.646759+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955573646, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:32:53.637Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"2025-03-14T12:22:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"modifiedAt\":\"2025-03-14T12:06:37.693Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"b4067e69-47ac-45ac-a98a-da87b1fda8e0\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:32:19.079Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T12:22:00.000Z\",\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"duration\":\"30 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"USA754s high APT Incident\",\"team\":\"Site Reliability\",\"content\":\"Issue is now self-resolved, Core DB Perf is going to follow up off-bridge. 0 customer cases.\",\"sentAt\":\"2025-03-14T12:32:53.262Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"08d8df76-c05f-4a91-b5e2-c6054fbf475b\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T12:22:00.000Z\",\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"duration\":\"30 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"USA754s high APT Incident\",\"team\":\"Site Reliability\",\"content\":\"Issue is now self-resolved, Core DB Perf is going to follow up off-bridge. 0 customer cases.\",\"sentAt\":\"2025-03-14T12:32:53.262Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"USA754s high APT Incident\",\"team\":\"Site Reliability\",\"content\":\"USA754s is experiencing high APT's, SR is looking into it.\",\"sentAt\":\"2025-03-14T12:10:55.684Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"w3dar-7yaha-9d1i9-9rn6g2-1741955573071\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:53.646844+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955573646, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:53.646845+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955573646, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:53.646888+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955573646, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:53.647009+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955573647, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T12:32:53.637Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"2025-03-14T12:22:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"modifiedAt\":\"2025-03-14T12:06:37.693Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"b4067e69-47ac-45ac-a98a-da87b1fda8e0\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:32:19.079Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T12:22:00.000Z\",\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"duration\":\"30 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"USA754s high APT Incident\",\"team\":\"Site Reliability\",\"content\":\"Issue is now self-resolved, Core DB Perf is going to follow up off-bridge. 0 customer cases.\",\"sentAt\":\"2025-03-14T12:32:53.262Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"08d8df76-c05f-4a91-b5e2-c6054fbf475b\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T12:22:00.000Z\",\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"duration\":\"30 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"USA754s high APT Incident\",\"team\":\"Site Reliability\",\"content\":\"Issue is now self-resolved, Core DB Perf is going to follow up off-bridge. 0 customer cases.\",\"sentAt\":\"2025-03-14T12:32:53.262Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"USA754s high APT Incident\",\"team\":\"Site Reliability\",\"content\":\"USA754s is experiencing high APT's, SR is looking into it.\",\"sentAt\":\"2025-03-14T12:10:55.684Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"w3dar-7yaha-9d1i9-9rn6g2-1741955573071\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:53.650052+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955573647, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-internal-comms-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:53.650054+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955573647, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-internal-comms-request]: {\"createdAt\":\"2025-03-14T12:32:53.637Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"2025-03-14T12:22:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"modifiedAt\":\"2025-03-14T12:06:37.693Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"b4067e69-47ac-45ac-a98a-da87b1fda8e0\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:32:19.079Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T12:22:00.000Z\",\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"duration\":\"30 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"USA754s high APT Incident\",\"team\":\"Site Reliability\",\"content\":\"Issue is now self-resolved, Core DB Perf is going to follow up off-bridge. 0 customer cases.\",\"sentAt\":\"2025-03-14T12:32:53.262Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"08d8df76-c05f-4a91-b5e2-c6054fbf475b\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T12:22:00.000Z\",\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"duration\":\"30 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"USA754s high APT Incident\",\"team\":\"Site Reliability\",\"content\":\"Issue is now self-resolved, Core DB Perf is going to follow up off-bridge. 0 customer cases.\",\"sentAt\":\"2025-03-14T12:32:53.262Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"USA754s high APT Incident\",\"team\":\"Site Reliability\",\"content\":\"USA754s is experiencing high APT's, SR is looking into it.\",\"sentAt\":\"2025-03-14T12:10:55.684Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"w3dar-7yaha-9d1i9-9rn6g2-1741955573071\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:53.650535+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955573823, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posting comm to external slack channel C05U9CBHX8D - comm: {\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T12:22:00.000Z\",\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"duration\":\"30 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"USA754s high APT Incident\",\"team\":\"Site Reliability\",\"content\":\"Issue is now self-resolved, Core DB Perf is going to follow up off-bridge. 0 customer cases.\",\"sentAt\":\"2025-03-14T12:32:53.262Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:32:53.823801+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955593376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846359552,\"uptime\":1775322.68,\"totalMem\":4018155520,\"loadavg\":[0.06,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23597280,\"nice\":13940,\"sys\":3438470,\"idle\":1741899940,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23501460,\"nice\":13830,\"sys\":3452010,\"idle\":1742123090,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6149,\"sum\":59595}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:33:13.376548+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955593376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:33:13.376673+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955649797, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:34:09.797704+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955649797, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-trust-posting-resolved' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:34:09.797953+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955649797, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:34:08.926Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\"}},\"eventObj\":{\"createdAt\":\"2025-03-14T12:07:39.396Z\",\"modifiedAt\":\"2025-03-14T12:34:08.921Z\",\"createdBy\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"modifiedBy\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"id\":\"a8b2bf62-3594-4643-9a8e-f25e3e55d18f\",\"trustId\":10013898,\"event\":\"investigatingCauseOfIssue\",\"impact\":\"performanceDegradation\",\"impactEndTime\":\"2025-03-14T12:22:00.000Z\",\"isModifiedExternally\":false,\"instanceKeys\":[\"USA754S\"],\"serviceKeys\":[\"coreService\"],\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"services\":[{\"key\":\"coreService\",\"name\":\"Core Service\"}]},\"requestId\":\"yqvw1i-li01n-bqfjh2-m8z0pf-1741955639728\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:34:09.797954+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955649797, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-trust-posting-resolved\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:34:09.797964+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955649797, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-trust-posting-resolved\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:34:09.798026+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955649798, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:34:09.798141+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955649798, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T12:34:08.926Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\"}},\"eventObj\":{\"createdAt\":\"2025-03-14T12:07:39.396Z\",\"modifiedAt\":\"2025-03-14T12:34:08.921Z\",\"createdBy\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"modifiedBy\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"id\":\"a8b2bf62-3594-4643-9a8e-f25e3e55d18f\",\"trustId\":10013898,\"event\":\"investigatingCauseOfIssue\",\"impact\":\"performanceDegradation\",\"impactEndTime\":\"2025-03-14T12:22:00.000Z\",\"isModifiedExternally\":false,\"instanceKeys\":[\"USA754S\"],\"serviceKeys\":[\"coreService\"],\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"services\":[{\"key\":\"coreService\",\"name\":\"Core Service\"}]},\"requestId\":\"yqvw1i-li01n-bqfjh2-m8z0pf-1741955639728\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:34:09.798170+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955649798, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-trust-posting-resolved]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:34:09.798171+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955649798, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-trust-posting-resolved]: {\"createdAt\":\"2025-03-14T12:34:08.926Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\"}},\"eventObj\":{\"createdAt\":\"2025-03-14T12:07:39.396Z\",\"modifiedAt\":\"2025-03-14T12:34:08.921Z\",\"createdBy\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"modifiedBy\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"id\":\"a8b2bf62-3594-4643-9a8e-f25e3e55d18f\",\"trustId\":10013898,\"event\":\"investigatingCauseOfIssue\",\"impact\":\"performanceDegradation\",\"impactEndTime\":\"2025-03-14T12:22:00.000Z\",\"isModifiedExternally\":false,\"instanceKeys\":[\"USA754S\"],\"serviceKeys\":[\"coreService\"],\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"services\":[{\"key\":\"coreService\",\"name\":\"Core Service\"}]},\"requestId\":\"yqvw1i-li01n-bqfjh2-m8z0pf-1741955639728\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:34:09.798235+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955659158, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:34:19.158101+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955659158, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-prb-number-updated' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:34:19.158315+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955659158, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:34:19.101Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"name\":\"Krisztian Zsibrek\",\"email\":\"kzsibrek@salesforce.com\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"\"},\"caseRecordId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"prbNumber\":{\"sfid\":\"a4QEE00000067Rp2AI\",\"valid\":true,\"gusIdentifier\":\"PRB-0027099\",\"value\":\"PRB-0027099\",\"createdByIcc\":true,\"workItems\":[{\"id\":\"a07EE00002B4pgQYAR\",\"success\":true}]}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-14T12:34:19.101Z\",\"recordId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"caseNumber\":\"\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:34:19.158360+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955659158, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-prb-number-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:34:19.158782+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955659158, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-prb-number-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:34:19.158894+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955659158, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:34:19.159005+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955659159, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T12:34:19.101Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"name\":\"Krisztian Zsibrek\",\"email\":\"kzsibrek@salesforce.com\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"\"},\"caseRecordId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"prbNumber\":{\"sfid\":\"a4QEE00000067Rp2AI\",\"valid\":true,\"gusIdentifier\":\"PRB-0027099\",\"value\":\"PRB-0027099\",\"createdByIcc\":true,\"workItems\":[{\"id\":\"a07EE00002B4pgQYAR\",\"success\":true}]}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-14T12:34:19.101Z\",\"recordId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"caseNumber\":\"\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:34:19.159036+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955659159, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-prb-number-updated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:34:19.159037+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741955659159, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-prb-number-updated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:34:19.159049+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741955773376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846318592,\"uptime\":1775502.68,\"totalMem\":4018155520,\"loadavg\":[0.13,0.07,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23599140,\"nice\":13940,\"sys\":3438670,\"idle\":1742077460,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23502830,\"nice\":13830,\"sys\":3452290,\"idle\":1742300770,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6137,\"sum\":59596}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:36:13.376552+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741955773376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:36:13.376670+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741956193376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2844811264,\"uptime\":1775922.68,\"totalMem\":4018155520,\"loadavg\":[0.01,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23602580,\"nice\":13940,\"sys\":3439270,\"idle\":1742491550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23506620,\"nice\":13830,\"sys\":3452840,\"idle\":1742715050,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6104,\"sum\":59606}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:43:13.376578+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741956193376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:43:13.376652+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741956553376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843254784,\"uptime\":1776282.68,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23605450,\"nice\":13940,\"sys\":3439720,\"idle\":1742846840,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23509090,\"nice\":13830,\"sys\":3453350,\"idle\":1743070460,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6106,\"sum\":59605}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:49:13.376564+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741956553376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:49:13.376756+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741956913376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843914240,\"uptime\":1776642.69,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23608590,\"nice\":13940,\"sys\":3440200,\"idle\":1743202010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23512430,\"nice\":13830,\"sys\":3453750,\"idle\":1743425850,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6093,\"sum\":59611}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:55:13.376585+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741956913376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:55:13.376698+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741957033376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2844065792,\"uptime\":1776762.69,\"totalMem\":4018155520,\"loadavg\":[0.29,0.07,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23609550,\"nice\":13940,\"sys\":3440390,\"idle\":1743320410,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23513710,\"nice\":13830,\"sys\":3453930,\"idle\":1743544280,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6100,\"sum\":59613}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:57:13.376558+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741957033376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:57:13.376698+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741957153376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2844237824,\"uptime\":1776882.69,\"totalMem\":4018155520,\"loadavg\":[0.05,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23610390,\"nice\":13940,\"sys\":3440520,\"idle\":1743438850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23514530,\"nice\":13830,\"sys\":3454110,\"idle\":1743662760,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6110,\"sum\":59604}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:59:13.376583+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741957153376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T12:59:13.376650+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741957213376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2844852224,\"uptime\":1776942.69,\"totalMem\":4018155520,\"loadavg\":[0.02,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23611010,\"nice\":13940,\"sys\":3440620,\"idle\":1743498030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23515100,\"nice\":13830,\"sys\":3454230,\"idle\":1743721910,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6105,\"sum\":59605}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:00:13.376623+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741957213376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:00:13.376726+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741957273376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846294016,\"uptime\":1777002.69,\"totalMem\":4018155520,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23611500,\"nice\":13940,\"sys\":3440690,\"idle\":1743557250,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23515550,\"nice\":13830,\"sys\":3454290,\"idle\":1743781160,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6106,\"sum\":59600}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:01:13.376584+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741957273376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:01:13.376656+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741957393376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845601792,\"uptime\":1777122.69,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23612560,\"nice\":13940,\"sys\":3440820,\"idle\":1743675630,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23516500,\"nice\":13830,\"sys\":3454460,\"idle\":1743899570,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6102,\"sum\":59606}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:03:13.376596+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741957393376, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:03:13.376682+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741957416593, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.010594,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:03:36.594065+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741957416594, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:03:36.594148+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741957416760, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":166.013939,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:03:36.760342+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741957416760, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:03:36.760366+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741957416839, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":78.966114,\"method\":\"BoltInteraction.incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:03:36.839495+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741957416839, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:03:36.839520+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741957416839, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006184,\"method\":\"BoltCommandIncidentReqd.rejectIfClosedMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:03:36.839593+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741957416839, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:03:36.839638+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "[INFO] socket-mode:SocketModeClient:0 A pong wasn't received from the server before the timeout of 5000ms!", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:04:14.156360+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "[INFO] socket-mode:SocketModeClient:0 Reconnecting to Slack ...", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:04:14.156524+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "[INFO] socket-mode:SocketModeClient:0 Going to establish a new connection to Slack ...", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:04:14.156649+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "[INFO] socket-mode:SocketModeClient:0 Now connected to Slack", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:04:14.397736+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741957780583, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":117.007399,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:09:40.583823+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741957780583, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:09:40.583908+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741957873380, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2852745216,\"uptime\":1777602.69,\"totalMem\":4018155520,\"loadavg\":[0.05,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23616810,\"nice\":13940,\"sys\":3441540,\"idle\":1744148660,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23521670,\"nice\":13830,\"sys\":3455090,\"idle\":1744372800,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6105,\"sum\":59604}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:11:13.380581+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741957873380, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:11:13.380678+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741957933380, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2851770368,\"uptime\":1777662.69,\"totalMem\":4018155520,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23617230,\"nice\":13940,\"sys\":3441610,\"idle\":1744207840,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23522220,\"nice\":13830,\"sys\":3455180,\"idle\":1744432020,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6098,\"sum\":59604}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:12:13.380582+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741957933380, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:12:13.380707+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741958413380, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2851753984,\"uptime\":1778142.69,\"totalMem\":4018155520,\"loadavg\":[0.04,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23620730,\"nice\":13940,\"sys\":3442270,\"idle\":1744681680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23526180,\"nice\":13830,\"sys\":3455840,\"idle\":1744905430,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6104,\"sum\":59593}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:20:13.380593+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741958413380, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:20:13.380669+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741958618872, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":149.803663,\"method\":\"BoltInteraction.incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:23:38.872895+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741958618872, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:23:38.872958+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741958618872, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006149,\"method\":\"BoltCommandIncidentReqd.rejectIfClosedMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:23:38.873001+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741958618873, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:23:38.873050+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741958713380, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2851323904,\"uptime\":1778442.69,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23623660,\"nice\":13940,\"sys\":3442670,\"idle\":1744977610,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23529330,\"nice\":13830,\"sys\":3456230,\"idle\":1745201420,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6102,\"sum\":59596}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:25:13.380577+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741958713380, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:25:13.380695+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741958833380, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2851598336,\"uptime\":1778562.69,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23624510,\"nice\":13940,\"sys\":3442810,\"idle\":1745095980,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23530160,\"nice\":13830,\"sys\":3456370,\"idle\":1745319870,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6099,\"sum\":59595}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:27:13.380553+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741958833380, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:27:13.380690+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741959073380, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2850189312,\"uptime\":1778802.69,\"totalMem\":4018155520,\"loadavg\":[0.01,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23626490,\"nice\":13940,\"sys\":3443180,\"idle\":1745332760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23531850,\"nice\":13830,\"sys\":3456750,\"idle\":1745556770,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6096,\"sum\":59603}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:31:13.380573+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741959073380, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:31:13.380657+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741959313380, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2848505856,\"uptime\":1779042.69,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23628500,\"nice\":13940,\"sys\":3443470,\"idle\":1745569590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23534050,\"nice\":13830,\"sys\":3457050,\"idle\":1745793620,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6101,\"sum\":59604}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:35:13.380578+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741959313380, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:35:13.380790+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741959553380, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2848133120,\"uptime\":1779282.69,\"totalMem\":4018155520,\"loadavg\":[0.16,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23630590,\"nice\":13940,\"sys\":3443950,\"idle\":1745806090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23536040,\"nice\":13830,\"sys\":3457380,\"idle\":1746030110,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6098,\"sum\":59594}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:39:13.380591+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741959553380, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:39:13.380663+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741959638395, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.009048,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:40:38.395744+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741959638395, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:40:38.395806+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741959638557, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":161.294616,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:40:38.557254+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741959638557, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:40:38.557287+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 50, "time": 1741959638564, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "[RestApiHelper.request] Request failed with status code 404" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:40:38.564963+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741959638565, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0,\"method\":\"C02JKF6KUE4\",\"path\":\"U02Q288NF7W\",\"statusCode\":1}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:40:38.565706+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741959638565, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:40:38.565707+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741960093380, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2844889088,\"uptime\":1779822.69,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23635140,\"nice\":13940,\"sys\":3444650,\"idle\":1746339030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23540730,\"nice\":13830,\"sys\":3458140,\"idle\":1746562790,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6101,\"sum\":59600}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:48:13.380594+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741960093380, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:48:13.380680+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741960333380, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846740480,\"uptime\":1780062.69,\"totalMem\":4018155520,\"loadavg\":[0.03,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23638190,\"nice\":13940,\"sys\":3444960,\"idle\":1746575740,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23543020,\"nice\":13830,\"sys\":3458470,\"idle\":1746799670,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6098,\"sum\":59606}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:52:13.380544+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741960333380, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T13:52:13.380704+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741961053384, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2857000960,\"uptime\":1780782.69,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23644410,\"nice\":13940,\"sys\":3445900,\"idle\":1747286300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23549430,\"nice\":13830,\"sys\":3459500,\"idle\":1747510110,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6098,\"sum\":59615}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:04:13.384561+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741961053384, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:04:13.384693+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741961233384, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2855153664,\"uptime\":1780962.69,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23645740,\"nice\":13940,\"sys\":3446140,\"idle\":1747463710,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23550790,\"nice\":13830,\"sys\":3459750,\"idle\":1747687880,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6102,\"sum\":59609}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:07:13.384591+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741961233384, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:07:13.384706+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741961293384, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2854334464,\"uptime\":1781022.69,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23646160,\"nice\":13940,\"sys\":3446200,\"idle\":1747522920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23551140,\"nice\":13830,\"sys\":3459820,\"idle\":1747747110,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6099,\"sum\":59614}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:08:13.384614+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741961293384, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:08:13.384756+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741961413384, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2842460160,\"uptime\":1781142.69,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23647480,\"nice\":13940,\"sys\":3446360,\"idle\":1747641010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23552360,\"nice\":13830,\"sys\":3460010,\"idle\":1747865120,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6102,\"sum\":59614}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:10:13.384566+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741961413384, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:10:13.384709+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741961473384, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2842136576,\"uptime\":1781202.69,\"totalMem\":4018155520,\"loadavg\":[0.06,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23648150,\"nice\":13940,\"sys\":3446440,\"idle\":1747700240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23552980,\"nice\":13830,\"sys\":3460070,\"idle\":1747924310,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6102,\"sum\":59608}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:11:13.384581+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741961473384, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:11:13.384632+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741961653384, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2840354816,\"uptime\":1781382.69,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23649680,\"nice\":13940,\"sys\":3446670,\"idle\":1747877840,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23554250,\"nice\":13830,\"sys\":3460290,\"idle\":1748102040,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6102,\"sum\":59614}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:14:13.384583+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741961653384, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:14:13.384686+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741961953388, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2841862144,\"uptime\":1781682.7,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23652530,\"nice\":13940,\"sys\":3447060,\"idle\":1748173810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23556820,\"nice\":13830,\"sys\":3460760,\"idle\":1748398080,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6097,\"sum\":59604}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:19:13.388586+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741961953388, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:19:13.388669+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741962313388, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2849239040,\"uptime\":1782042.7,\"totalMem\":4018155520,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23655510,\"nice\":13940,\"sys\":3447530,\"idle\":1748529060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23559620,\"nice\":13830,\"sys\":3461270,\"idle\":1748753220,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6100,\"sum\":59593}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:25:13.388580+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741962313388, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:25:13.388660+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741962733388, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2849243136,\"uptime\":1782462.7,\"totalMem\":4018155520,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23658970,\"nice\":13940,\"sys\":3448000,\"idle\":1748943450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23562780,\"nice\":13830,\"sys\":3461790,\"idle\":1749167710,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6101,\"sum\":59616}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:32:13.388596+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741962733388, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:32:13.388718+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741962898891, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.010157,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:34:58.891318+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741962898891, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:34:58.891356+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741962973388, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2854383616,\"uptime\":1782702.7,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23660960,\"nice\":13940,\"sys\":3448350,\"idle\":1749180170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23564790,\"nice\":13830,\"sys\":3462160,\"idle\":1749404600,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6107,\"sum\":59613}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:36:13.388592+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741962973388, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:36:13.388753+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963029425, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:09.425635+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963029425, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:09.425756+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963029425, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:09.373Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"WV8TM5WP5\"],\"bots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"],\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:09.425768+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963029425, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:09.425786+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963029425, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:09.425843+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963029425, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:09.425925+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963029425, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T14:37:09.373Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"WV8TM5WP5\"],\"bots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"],\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:09.425928+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963029425, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-slack-channel-invite-users]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:09.425929+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963029425, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Incident invite notification for [icc-slack-channel-invite-users]: {\"createdAt\":\"2025-03-14T14:37:09.373Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"WV8TM5WP5\"],\"bots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"],\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:09.425999+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963029425, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Could not invite incident commander from event" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:09.426002+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963029425, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Inviting Slack users" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:09.426004+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963029565, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:09.565383+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963029565, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-created' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:09.565485+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963029565, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:09.513Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741963027,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741963027702,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:09.565498+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963029565, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:09.565518+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963029565, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:09.565565+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963029565, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:09.565674+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963029565, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T14:37:09.513Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741963027,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741963027702,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:09.565675+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963029565, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-slack-channel-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:09.565675+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741963029565, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-slack-channel-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:09.565678+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963031432, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:11.433034+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963031433, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-bridge-created' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:11.433262+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963031433, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:11.424Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"createdBy\":\"SiteReliability\",\"modifiedBy\":\"SiteReliability\",\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\",\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"folderId\":null}]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:11.433268+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963031433, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:11.433291+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963031433, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:11.433355+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963031433, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:11.433449+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963031433, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T14:37:11.424Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"createdBy\":\"SiteReliability\",\"modifiedBy\":\"SiteReliability\",\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\",\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"folderId\":null}]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:11.433506+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963031433, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-bridge-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:11.433507+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741963031433, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-bridge-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:11.433507+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963034957, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:14.957449+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963034957, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-renamed' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:14.957530+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963034957, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:14.908Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"createdAt\":\"2025-03-14T14:37:09.175Z\",\"modifiedAt\":\"2025-03-14T14:37:14.247Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:14.957531+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963034957, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:14.957566+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963034957, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:14.957606+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963034957, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:14.957736+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963034957, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T14:37:14.908Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"createdAt\":\"2025-03-14T14:37:09.175Z\",\"modifiedAt\":\"2025-03-14T14:37:14.247Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:14.957737+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963034957, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-slack-channel-renamed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:14.957738+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741963034957, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-slack-channel-renamed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:14.957738+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963038732, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:18.732904+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963038733, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:18.733251+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963038733, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:18.582Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:14.193Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T14:37:18.383Z\"]},\"requestId\":\"7f4a9597-7e8b-3302-fa56-71b572d462b7\",\"client\":\"quantumks2s\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:18.733336+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963038733, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:18.733336+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963038733, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:18.733400+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963038733, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:18.733502+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963038733, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T14:37:18.582Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:14.193Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T14:37:18.383Z\"]},\"requestId\":\"7f4a9597-7e8b-3302-fa56-71b572d462b7\",\"client\":\"quantumks2s\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:18.733583+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963038733, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-incident-updated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:18.733584+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963038733, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Incident updated notification for [icc-incident-updated]: {\"createdAt\":\"2025-03-14T14:37:18.582Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:14.193Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T14:37:18.383Z\"]},\"requestId\":\"7f4a9597-7e8b-3302-fa56-71b572d462b7\",\"client\":\"quantumks2s\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:18.733666+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963038733, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Un-accounted for change for key engagedAt with changes: [\"\",\"2025-03-14T14:37:18.383Z\"] with incident payload {\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:14.193Z\",\"usdResources\":[]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:18.733808+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963038829, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.007876,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:18.829970+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963038829, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:18.830031+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963038905, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posted incident update message to Slack." }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:18.905485+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963038905, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Slack response: {\"ok\":true,\"channel\":\"C08HTQWFF8T\",\"ts\":\"1741963038.840569\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741963038.840569\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"SiteReliability updated status from *New* to *In Progress*. Let's get to work!\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"KBEz\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"text\",\"text\":\"SiteReliability updated status from \"},{\"type\":\"text\",\"text\":\"New\",\"style\":{\"bold\":true}},{\"type\":\"text\",\"text\":\" to \"},{\"type\":\"text\",\"text\":\"In Progress\",\"style\":{\"bold\":true}},{\"type\":\"text\",\"text\":\". Let's get to work!\"}]}]}],\"language\":{\"locale\":\"en-US\",\"is_reliable\":true}},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:18.905488+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963038938, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posted incident update message to Slack." }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:18.938743+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963038938, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Slack response: {\"ok\":true,\"channel\":\"C08HTQWFF8T\",\"ts\":\"1741963038.858869\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741963038.858869\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"SiteReliability just updated this incident:\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"attachments\":[{\"id\":1,\"blocks\":[{\"type\":\"section\",\"block_id\":\"bq8B1\",\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Status*:\\nIn Progress\",\"verbatim\":false}]},{\"type\":\"actions\",\"block_id\":\"ryr74\",\"elements\":[{\"type\":\"button\",\"action_id\":\"action-show-details\",\"text\":{\"type\":\"plain_text\",\"text\":\"View Incident Details\",\"emoji\":true},\"style\":\"primary\"}]}],\"color\":\"#009FE2\",\"fallback\":\"Show updated attributes\"}],\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"WDC\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"text\",\"text\":\"SiteReliability just updated this incident:\"}]}]}]},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:18.938788+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963038961, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":130.980433,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:18.961097+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963038961, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:18.961184+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963060056, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:40.057441+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963060057, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:40.057445+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963060057, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:39.992Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:40.057446+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963060057, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:40.057447+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963060057, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:40.057447+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963060057, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:40.057448+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963060057, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T14:37:39.992Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:40.057448+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963060057, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [bullmq-job-completed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:40.057449+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741963060057, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [bullmq-job-completed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:40.057450+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963060145, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:40.145319+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963060145, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:40.145507+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963060145, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:40.096Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:37:09.979Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HTQWFF8T\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:40.145509+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963060145, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:40.145577+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963060145, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:40.145611+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963060145, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:40.145743+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963060145, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T14:37:40.096Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:37:09.979Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HTQWFF8T\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:40.145748+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963060145, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-reminder-triggered]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:40.145748+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963060145, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-reminder-triggered]: {\"createdAt\":\"2025-03-14T14:37:40.096Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:37:09.979Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HTQWFF8T\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:40.145783+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963062701, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:42.702009+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963062702, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:42.702117+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963062702, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:42.693Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:24.556Z\"},\"eventObj\":{\"users\":[\"WBY5HAV5K\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:42.702121+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963062702, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:42.702134+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963062702, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:42.702203+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963062702, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:42.702241+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963062702, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T14:37:42.693Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:24.556Z\"},\"eventObj\":{\"users\":[\"WBY5HAV5K\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:42.702294+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963062702, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-slack-channel-invite-users]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:42.702295+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963062702, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Incident invite notification for [icc-slack-channel-invite-users]: {\"createdAt\":\"2025-03-14T14:37:42.693Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:24.556Z\"},\"eventObj\":{\"users\":[\"WBY5HAV5K\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:42.702321+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963062702, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Could not invite incident commander from event" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:42.702323+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963062702, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Inviting Slack users" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:42.702324+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963070016, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.008619,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:50.017064+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963070017, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:50.017272+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963070142, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":125.519773,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:50.142831+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963070142, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:50.142953+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963070195, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":52.907455,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:50.195948+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963070195, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:50.195991+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963147816, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "[IccKafkaProducer.produceInternalCommsSentEvent] Publishing internal comms delivery status: {\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"9a61e0dc-c3e8-409e-8123-45e90c8f67fb\",\"sequenceNumber\":1}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:39:07.816750+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963147816, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.iccMetricRequestExecute] - icc-internal-comms-response - undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:39:07.816752+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963147816, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:39:07.816753+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963147816, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:39:07.816770+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963147816, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:39:07.816893+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963147816, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to topic 'incident': {\"createdAt\":\"2025-03-14T14:39:07.816Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:24.556Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"9a61e0dc-c3e8-409e-8123-45e90c8f67fb\",\"sequenceNumber\":1}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:39:07.816995+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963147817, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to Kafka topic 'incident'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:39:07.817055+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963147817, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.iccMetricDurationTime] - icc-internal-comms-response - undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:39:07.817102+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963147817, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.20125100016593933\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:39:07.817136+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963147817, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.20125100016593933\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:39:07.817198+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963147817, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:39:07.817274+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963147824, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:39:07.824702+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963147824, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:39:07.824936+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963147824, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:39:07.816Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:24.556Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"9a61e0dc-c3e8-409e-8123-45e90c8f67fb\",\"sequenceNumber\":1}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:39:07.825004+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963147825, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:39:07.825045+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963147825, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:39:07.825106+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963147825, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:39:07.825180+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963147825, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T14:39:07.816Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:24.556Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"9a61e0dc-c3e8-409e-8123-45e90c8f67fb\",\"sequenceNumber\":1}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:39:07.825256+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963147825, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-internal-comms-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:39:07.825257+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741963147825, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-internal-comms-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:39:07.825260+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963228787, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":41.666478,\"method\":\"configVarsMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:40:28.787517+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963228787, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:40:28.787628+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963228787, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.034828,\"method\":\"userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:40:28.787723+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963228787, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:40:28.787761+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963228936, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":148.642643,\"method\":\"authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:40:28.936545+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963228936, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:40:28.936550+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963229027, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":90.956421,\"method\":\"incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:40:29.027621+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963229027, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:40:29.027626+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963333388, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2848071680,\"uptime\":1783062.7,\"totalMem\":4018155520,\"loadavg\":[0.07,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23663890,\"nice\":13940,\"sys\":3448920,\"idle\":1749534930,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23568140,\"nice\":13830,\"sys\":3462680,\"idle\":1749759210,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6107,\"sum\":59611}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:42:13.388550+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963333388, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:42:13.388664+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963639633, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:19.633344+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963639633, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:19.633493+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963639633, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:47:19.584Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"f96bbb7f-3ec5-459c-8964-0ef37bb3457c\",\"message\":\"Try out the ICC Trust Integration with \/icc-trust in Slack or the overflow menu in the Web UI\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"}},\"client\":\"icc-rest\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:19.633498+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963639633, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:19.633506+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963639633, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:19.633575+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963639633, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:19.633707+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963639633, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T14:47:19.584Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"f96bbb7f-3ec5-459c-8964-0ef37bb3457c\",\"message\":\"Try out the ICC Trust Integration with \/icc-trust in Slack or the overflow menu in the Web UI\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"}},\"client\":\"icc-rest\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:19.633710+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963639633, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [bullmq-job-completed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:19.633711+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741963639633, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [bullmq-job-completed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:19.633723+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963639705, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:19.705268+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963639705, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:19.705415+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963639705, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:47:19.656Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"f96bbb7f-3ec5-459c-8964-0ef37bb3457c\",\"message\":\"Try out the ICC Trust Integration with \/icc-trust in Slack or the overflow menu in the Web UI\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"reminderData\":{\"id\":\"f96bbb7f-3ec5-459c-8964-0ef37bb3457c\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Try out the ICC Trust Integration with \/icc-trust in Slack or the overflow menu in the Web UI\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:47:19.513Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HTQWFF8T\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:19.705416+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963639705, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:19.705419+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963639705, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:19.705493+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963639705, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:19.705583+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963639705, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T14:47:19.656Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"f96bbb7f-3ec5-459c-8964-0ef37bb3457c\",\"message\":\"Try out the ICC Trust Integration with \/icc-trust in Slack or the overflow menu in the Web UI\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"reminderData\":{\"id\":\"f96bbb7f-3ec5-459c-8964-0ef37bb3457c\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Try out the ICC Trust Integration with \/icc-trust in Slack or the overflow menu in the Web UI\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:47:19.513Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HTQWFF8T\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:19.705583+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963639705, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-reminder-triggered]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:19.705584+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963639705, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-reminder-triggered]: {\"createdAt\":\"2025-03-14T14:47:19.656Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"f96bbb7f-3ec5-459c-8964-0ef37bb3457c\",\"message\":\"Try out the ICC Trust Integration with \/icc-trust in Slack or the overflow menu in the Web UI\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"reminderData\":{\"id\":\"f96bbb7f-3ec5-459c-8964-0ef37bb3457c\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Try out the ICC Trust Integration with \/icc-trust in Slack or the overflow menu in the Web UI\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:47:19.513Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HTQWFF8T\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:19.705651+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963675664, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:55.665114+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963675665, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:55.666057+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963675665, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:47:55.656Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:47:29.129Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"ke3j1-vs9kwbl-2zbd3a-ydno6np-1741963675406\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:55.666077+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963675665, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:55.666078+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963675665, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:55.666079+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963675665, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:55.666080+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963675665, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T14:47:55.656Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:47:29.129Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"ke3j1-vs9kwbl-2zbd3a-ydno6np-1741963675406\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:55.666090+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963675665, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-usd-resource-deleted]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:55.666091+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741963675665, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-usd-resource-deleted]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:55.666091+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963675686, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:55.687075+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963675687, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:55.687327+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963675687, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:47:55.679Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:47:29.129Z\"},\"eventObj\":[],\"requestId\":\"ke3j1-vs9kwbl-2zbd3a-ydno6np-1741963675406\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:55.687410+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963675687, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:55.687410+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963675687, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:55.687439+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963675687, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:55.687532+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963675687, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T14:47:55.679Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:47:29.129Z\"},\"eventObj\":[],\"requestId\":\"ke3j1-vs9kwbl-2zbd3a-ydno6np-1741963675406\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:55.687632+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963675687, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-usd-resource-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:55.687633+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741963675687, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-usd-resource-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:55.687634+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963675737, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:55.737831+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963675737, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:55.737909+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963675737, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:47:55.688Z\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"responses\":[]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:55.737911+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963675737, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:55.737956+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963675737, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:55.737958+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963675737, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:55.738027+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963675738, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T14:47:55.688Z\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"responses\":[]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:55.738068+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963675738, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-usd-resource-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:55.738069+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741963675738, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-usd-resource-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:47:55.738070+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963734767, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":76.851322,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:48:54.767964+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963734767, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:48:54.767982+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963777821, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":308.006005,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:49:37.821209+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741963777821, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:49:37.821360+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963813053, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posting comm to external slack channel C05U9CBHX8D - comm: {\"sequenceNumber\":2,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"NOT_FOUND_SFDC\",\"sentBy\":\"IncidentCommandCenter\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"duration\":\"13 minutes\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":\"Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https:\/\/meet.google.com\/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"sentAt\":\"2025-03-14T14:50:11.878Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:50:13.054026+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741963813253, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posting comm to external slack channel C05T2A3C319 - comm: {\"sequenceNumber\":2,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"NOT_FOUND_SFDC\",\"sentBy\":\"IncidentCommandCenter\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"duration\":\"13 minutes\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":\"Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https:\/\/meet.google.com\/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"sentAt\":\"2025-03-14T14:50:11.878Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:50:13.253939+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741964053388, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2847346688,\"uptime\":1783782.7,\"totalMem\":4018155520,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23669460,\"nice\":13940,\"sys\":3449840,\"idle\":1750245400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23574200,\"nice\":13830,\"sys\":3463640,\"idle\":1750469390,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6106,\"sum\":59608}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:54:13.388575+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741964053388, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:54:13.388689+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741964113388, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2847105024,\"uptime\":1783842.7,\"totalMem\":4018155520,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23670050,\"nice\":13940,\"sys\":3449930,\"idle\":1750304630,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23575090,\"nice\":13830,\"sys\":3463730,\"idle\":1750528480,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6098,\"sum\":59608}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:55:13.388582+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741964113388, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:55:13.388659+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741964237606, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.009009,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:57:17.606843+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741964237606, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:57:17.606914+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741964237770, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":163.328535,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:57:17.770301+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741964237770, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:57:17.770445+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741964237857, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":87.076114,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:57:17.857926+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741964237857, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:57:17.857928+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741964331780, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:58:51.780123+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741964331780, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:58:51.780569+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741964331780, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:58:51.615Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"name\":\"Maeve Coleman\",\"email\":\"maeve.coleman@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:48:02.022Z\",\"usdResources\":[]},\"changes\":{\"impactStartTime\":[\"2025-03-14T14:37:00.000Z\",\"2025-03-11T00:00:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null}],\"1\":[null,{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}]}},\"requestId\":\"ol6e3j-6sqfa4-x97mdr-nl2ca-1741964330354\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:58:51.780683+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741964331780, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:58:51.780684+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741964331780, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:58:51.780715+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741964331780, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:58:51.780821+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741964331780, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T14:58:51.615Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"name\":\"Maeve Coleman\",\"email\":\"maeve.coleman@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:48:02.022Z\",\"usdResources\":[]},\"changes\":{\"impactStartTime\":[\"2025-03-14T14:37:00.000Z\",\"2025-03-11T00:00:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null}],\"1\":[null,{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}]}},\"requestId\":\"ol6e3j-6sqfa4-x97mdr-nl2ca-1741964330354\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:58:51.780922+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741964331780, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-incident-updated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:58:51.780923+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741964331780, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Incident updated notification for [icc-incident-updated]: {\"createdAt\":\"2025-03-14T14:58:51.615Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"name\":\"Maeve Coleman\",\"email\":\"maeve.coleman@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:48:02.022Z\",\"usdResources\":[]},\"changes\":{\"impactStartTime\":[\"2025-03-14T14:37:00.000Z\",\"2025-03-11T00:00:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null}],\"1\":[null,{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}]}},\"requestId\":\"ol6e3j-6sqfa4-x97mdr-nl2ca-1741964330354\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:58:51.781003+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741964331985, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posted incident update message to Slack." }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:58:51.985785+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741964331985, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Slack response: {\"ok\":true,\"channel\":\"C08HTQWFF8T\",\"ts\":\"1741964331.905739\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741964331.905739\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"<@WGF75NAQP> just updated this incident:\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"attachments\":[{\"id\":1,\"blocks\":[{\"type\":\"section\",\"block_id\":\"Vs8YO\",\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Impact Start Time*:\\n\",\"verbatim\":false}]},{\"type\":\"actions\",\"block_id\":\"UssHv\",\"elements\":[{\"type\":\"button\",\"action_id\":\"action-show-details\",\"text\":{\"type\":\"plain_text\",\"text\":\"View Incident Details\",\"emoji\":true},\"style\":\"primary\"}]}],\"color\":\"#009FE2\",\"fallback\":\"Show updated attributes\"}],\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"P8J\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"user\",\"user_id\":\"WGF75NAQP\"},{\"type\":\"text\",\"text\":\" just updated this incident:\"}]}]}]},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:58:51.985788+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741964353388, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2847412224,\"uptime\":1784082.7,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23672280,\"nice\":13940,\"sys\":3450240,\"idle\":1750541360,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23577160,\"nice\":13830,\"sys\":3464040,\"idle\":1750765420,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6118,\"sum\":59601}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:59:13.388596+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741964353388, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:59:13.388693+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741965133392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2847674368,\"uptime\":1784862.7,\"totalMem\":4018155520,\"loadavg\":[0.17,0.09,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23679070,\"nice\":13940,\"sys\":3451310,\"idle\":1751310620,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23584130,\"nice\":13830,\"sys\":3465030,\"idle\":1751534790,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6099,\"sum\":59602}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:12:13.392549+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741965133392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:12:13.392665+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741965232921, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.014672,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:13:52.921626+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741965232921, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:13:52.921740+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741965233084, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":162.277987,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:13:53.084202+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741965233084, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:13:53.084213+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741965233197, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":112.909856,\"method\":\"BoltInteraction.incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:13:53.197163+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741965233197, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:13:53.197286+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741965233197, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.012183,\"method\":\"BoltCommandIncidentReqd.rejectIfClosedMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:13:53.197364+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741965233197, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:13:53.197377+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741965233327, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":130.303884,\"method\":\"InternalCommsAction\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:13:53.327841+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741965233327, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:13:53.327928+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741965373392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846289920,\"uptime\":1785102.7,\"totalMem\":4018155520,\"loadavg\":[0,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23681110,\"nice\":13940,\"sys\":3451550,\"idle\":1751547510,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23586750,\"nice\":13830,\"sys\":3465360,\"idle\":1751771480,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6105,\"sum\":59599}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:16:13.392536+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741965373392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:16:13.392642+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741965433100, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "successfully invited U02UBSF8VQS to channel C08HTQWFF8T" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:17:13.100842+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741965433100, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Inviting Slack bots" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:17:13.100844+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741965433100, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No channels found in icc-slack-channel-invite-users event: {\"createdAt\":\"2025-03-14T15:17:12.781Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\"},\"eventObj\":{\"users\":[\"U02UBSF8VQS\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:17:13.100845+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741965553392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2847723520,\"uptime\":1785282.7,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23682510,\"nice\":13940,\"sys\":3451820,\"idle\":1751725130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23588710,\"nice\":13830,\"sys\":3465660,\"idle\":1751948940,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6129,\"sum\":59596}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:19:13.392537+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741965553392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:19:13.392613+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741965673392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2847883264,\"uptime\":1785402.7,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23683290,\"nice\":13940,\"sys\":3451980,\"idle\":1751843590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23589790,\"nice\":13830,\"sys\":3465800,\"idle\":1752067280,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6102,\"sum\":59606}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:21:13.392564+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741965673392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:21:13.392674+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741965674695, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.008777,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:21:14.695818+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741965674695, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:21:14.695869+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741965674873, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":177.301105,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:21:14.873310+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741965674873, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:21:14.873339+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741965693545, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.012142,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:21:33.545271+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741965693545, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:21:33.545361+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741965693693, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":147.805116,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:21:33.693320+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741965693693, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:21:33.693326+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741965693799, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":105.707537,\"method\":\"BoltInteraction.incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:21:33.799168+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741965693799, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:21:33.799225+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741965693799, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006777,\"method\":\"BoltCommandIncidentReqd.rejectIfClosedMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:21:33.799260+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741965693799, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:21:33.799321+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741965693930, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":131.112171,\"method\":\"PageMarkJoinedAction\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:21:33.930538+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741965693930, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:21:33.930630+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741965973392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2847301632,\"uptime\":1785702.7,\"totalMem\":4018155520,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23685770,\"nice\":13940,\"sys\":3452430,\"idle\":1752139400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23592260,\"nice\":13830,\"sys\":3466230,\"idle\":1752363340,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6101,\"sum\":59610}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:26:13.392560+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741965973392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:26:13.392656+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741966213392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845925376,\"uptime\":1785942.7,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23687670,\"nice\":13940,\"sys\":3452750,\"idle\":1752376230,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23594470,\"nice\":13830,\"sys\":3466540,\"idle\":1752600170,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6101,\"sum\":59613}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:30:13.392562+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741966213392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:30:13.392679+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741966453392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845708288,\"uptime\":1786182.7,\"totalMem\":4018155520,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23689330,\"nice\":13940,\"sys\":3453070,\"idle\":1752613250,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23596640,\"nice\":13830,\"sys\":3466890,\"idle\":1752836820,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6129,\"sum\":59596}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:34:13.392573+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741966453392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:34:13.392639+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741966633392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846003200,\"uptime\":1786362.7,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23690860,\"nice\":13940,\"sys\":3453290,\"idle\":1752790820,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23597810,\"nice\":13830,\"sys\":3467090,\"idle\":1753014450,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6102,\"sum\":59607}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:37:13.392554+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741966633392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:37:13.392649+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741966668724, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posting comm to external slack channel C05T2A3C319 - comm: {\"sequenceNumber\":4,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nStagger Rollback in PRO to rollback the SF Proxy change is being evaluated and expected to proceed shortly\",\"needs\":\"Info message has been posted to trust\"},\"sentAt\":\"2025-03-14T15:37:47.574Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:37:48.724365+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741966668966, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "[IccKafkaProducer.produceInternalCommsSentEvent] Publishing internal comms delivery status: {\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"f47d5642-56cd-46f3-a121-9d3453327b4f\",\"sequenceNumber\":4}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:37:48.967064+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741966668967, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.iccMetricRequestExecute] - icc-internal-comms-response - undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:37:48.967068+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741966668967, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:37:48.967131+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741966668967, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:37:48.967197+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741966668967, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:37:48.967312+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741966668967, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to topic 'incident': {\"createdAt\":\"2025-03-14T15:37:48.966Z\",\"user\":{\"id\":\"85e97df1-8640-4ca2-996b-11a94f3d5a86\",\"email\":\"fhealy@salesforce.com\",\"active\":true,\"name\":\"Frank Healy\",\"firstName\":\"Frank\",\"lastName\":\"Healy\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000gywDIAQ\",\"slackUserId\":\"WC9SX6ACA\",\"createdBy\":\"fhealy@salesforce.com\",\"modifiedBy\":\"fhealy@salesforce.com\",\"createdAt\":\"2022-06-01T15:03:32.629Z\",\"modifiedAt\":\"2022-06-01T15:03:32.629Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"f47d5642-56cd-46f3-a121-9d3453327b4f\",\"sequenceNumber\":4}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:37:48.967521+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741966668967, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to Kafka topic 'incident'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:37:48.967589+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741966668967, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.iccMetricDurationTime] - icc-internal-comms-response - undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:37:48.967622+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741966668967, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.26919100061059\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:37:48.967682+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741966668967, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.26919100061059\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:37:48.967713+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741966668967, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:37:48.967761+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741966678864, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:37:58.864190+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741966678864, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:37:58.864495+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741966678864, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T15:37:58.855Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"f47d5642-56cd-46f3-a121-9d3453327b4f\",\"sequenceNumber\":4}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:37:58.864579+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741966678864, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:37:58.864598+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741966678864, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:37:58.864635+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741966678864, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:37:58.864824+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741966678864, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T15:37:58.855Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"f47d5642-56cd-46f3-a121-9d3453327b4f\",\"sequenceNumber\":4}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:37:58.864840+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741966678864, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-internal-comms-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:37:58.864841+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741966678864, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-internal-comms-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:37:58.864841+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741966993392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2855874560,\"uptime\":1786722.7,\"totalMem\":4018155520,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23694210,\"nice\":13940,\"sys\":3453910,\"idle\":1753145790,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23601390,\"nice\":13830,\"sys\":3467640,\"idle\":1753369310,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6101,\"sum\":59607}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:43:13.392565+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741966993392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:43:13.392733+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741967113396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2852585472,\"uptime\":1786842.7,\"totalMem\":4018155520,\"loadavg\":[0.16,0.08,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23695270,\"nice\":13940,\"sys\":3454050,\"idle\":1753264160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23602110,\"nice\":13830,\"sys\":3467830,\"idle\":1753487730,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6108,\"sum\":59601}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:45:13.396585+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741967113396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:45:13.396689+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741967173392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2853564416,\"uptime\":1786902.7,\"totalMem\":4018155520,\"loadavg\":[0.06,0.06,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23695790,\"nice\":13940,\"sys\":3454100,\"idle\":1753323340,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23602510,\"nice\":13830,\"sys\":3467880,\"idle\":1753547010,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":23,\"num\":6104,\"sum\":59604}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:46:13.392591+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741967173392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:46:13.392665+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741967233392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2852339712,\"uptime\":1786962.7,\"totalMem\":4018155520,\"loadavg\":[0.02,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23696490,\"nice\":13940,\"sys\":3454180,\"idle\":1753382520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23602980,\"nice\":13830,\"sys\":3467970,\"idle\":1753606230,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6108,\"sum\":59600}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:47:13.392573+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741967233392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:47:13.392662+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741967293396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2852581376,\"uptime\":1787022.7,\"totalMem\":4018155520,\"loadavg\":[0,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23696940,\"nice\":13940,\"sys\":3454230,\"idle\":1753441790,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23603670,\"nice\":13830,\"sys\":3468040,\"idle\":1753665410,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6109,\"sum\":59602}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:48:13.396567+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741967293396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:48:13.396702+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741967893392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2860916736,\"uptime\":1787622.7,\"totalMem\":4018155520,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23702320,\"nice\":13940,\"sys\":3454910,\"idle\":1754033760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23608610,\"nice\":13830,\"sys\":3468810,\"idle\":1754257450,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6100,\"sum\":59605}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:58:13.392585+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741967893392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T15:58:13.392668+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968128187, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":373.472416,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:02:08.188065+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741968128188, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:02:08.188142+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741968234784, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:03:54.784322+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741968234784, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:03:54.784625+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968234784, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:03:54.775Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"kg3tef-mgvnu-6riuyt-5u54b-1741968233944\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:03:54.784718+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968234784, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:03:54.784722+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968234784, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:03:54.784786+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741968234784, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:03:54.784867+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968234784, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T16:03:54.775Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"kg3tef-mgvnu-6riuyt-5u54b-1741968233944\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:03:54.784956+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968234784, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-usd-resource-deleted]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:03:54.784965+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741968234784, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-usd-resource-deleted]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:03:54.784966+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741968234807, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:03:54.807388+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741968234807, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:03:54.807646+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968234807, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:03:54.799Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\"},\"eventObj\":[],\"requestId\":\"kg3tef-mgvnu-6riuyt-5u54b-1741968233944\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:03:54.807734+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968234807, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:03:54.807735+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968234807, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:03:54.807751+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741968234807, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:03:54.807845+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968234807, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T16:03:54.799Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\"},\"eventObj\":[],\"requestId\":\"kg3tef-mgvnu-6riuyt-5u54b-1741968233944\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:03:54.807926+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968234807, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-usd-resource-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:03:54.807929+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741968234807, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-usd-resource-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:03:54.807967+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741968234857, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:03:54.857700+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741968234857, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:03:54.857846+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968234857, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:03:54.808Z\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"responses\":[]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:03:54.857847+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968234857, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:03:54.857848+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968234857, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:03:54.857880+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741968234857, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:03:54.857949+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968234857, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T16:03:54.808Z\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"responses\":[]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:03:54.857990+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968234857, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-usd-resource-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:03:54.857990+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741968234857, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-usd-resource-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:03:54.857991+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968433392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2852077568,\"uptime\":1788162.7,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23706900,\"nice\":13940,\"sys\":3455730,\"idle\":1754566300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23612780,\"nice\":13830,\"sys\":3469590,\"idle\":1754790380,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6104,\"sum\":59608}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:13.392585+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741968433392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:13.392662+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741968460425, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:40.425479+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741968460426, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:40.426213+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "{\"level\":20,\"time\":1741968460426,\"pid\":32,\"hostname\":\"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad\",\"name\":\"icc-common\",\"msg\":\"Kafka Consumer is returning ProcessedKafkaEvent {\\\"createdAt\\\":\\\"2025-03-14T16:07:40.295Z\\\",\\\"user\\\":{\\\"id\\\":\\\"85e97df1-8640-4ca2-996b-11a94f3d5a86\\\",\\\"email\\\":\\\"fhealy@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Frank Healy\\\",\\\"firstName\\\":\\\"Frank\\\",\\\"lastName\\\":\\\"Healy\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000000gywDIAQ\\\",\\\"slackUserId\\\":\\\"WC9SX6ACA\\\",\\\"createdBy\\\":\\\"fhealy@salesforce.com\\\",\\\"modifiedBy\\\":\\\"fhealy@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-01T15:03:32.629Z\\\",\\\"modifiedAt\\\":\\\"2022-06-01T15:03:32.629Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\n\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"a11e9f32-2f89-40ab-984d-a2666e9f2396\\\",\\\"email\\\":\\\"roflaherty@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Rory O'Flaherty\\\",\\\"firstName\\\":\\\"Rory\\\",\\\"lastName\\\":\\\"O'Flaherty\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000012QkyIAE\\\",\\\"slackUserId\\\":\\\"WBY5HAV5K\\\",\\\"createdBy\\\":\\\"icc@ui.app\\\",\\\"modifiedBy\\\":\\\"icc@ui.app\\\",\\\"createdAt\\\":\\\"2022-09-20T09:04:10.986Z\\\",\\\"modifiedAt\\\":\\\"2024-10-09T12:35:27.913Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T16:03:59.856Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":5,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\",\\\"needs\\\":\\\"NEEDS Peer review of rollback is underway.\\\"},\\\"sentAt\\\":\\\"2025-03-14T16:07:39.706Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C05U9CBHX8D\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[\\\"techcustomerescalation@salesforce.com\\\",\\\"gsm@salesforce.com\\\",\\\"sitereliability@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"6ebedfe3-e36e-45b4-a76e-5336820046e1\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":5,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\",\\\"needs\\\":\\\"NEEDS Peer review of rollback is underway.\\\"},\\\"sentAt\\\":\\\"2025-03-14T16:07:39.706Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":4,\\\"severity\\\":\\\"Sev", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:40.426364+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nStagger Rollback in PRO to rollback the SF Proxy change is being evaluated and expected to proceed shortly\\\",\\\"needs\\\":\\\"Info message has been posted to trust\\\"},\\\"sentAt\\\":\\\"2025-03-14T15:37:47.574Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":3,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WGF75NAQP\\\",\\\"sentBy\\\":\\\"Maeve Coleman\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\n\\\\nACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002.\\\\n\\\\nNEEDS Evaluate the scope of impact, determine the blast radius of the impact.\\\",\\\"actions\\\":\\\".\\\"},\\\"sentAt\\\":\\\"2025-03-14T15:04:48.690Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"NOT_FOUND_SFDC\\\",\\\"sentBy\\\":\\\"IncidentCommandCenter\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T14:37:00.000Z\\\",\\\"duration\\\":\\\"13 minutes\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Team - Site Reliability\\\\nCase - 73024826\\\\nSeverity - Sev1\\\\nVoice Bridge - https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\nSlack Channel - icc-73024826\\\\n\\\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\\\",\\\"sentAt\\\":\\\"2025-03-14T14:50:11.878Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WV8TM5WP5\\\",\\\"sentBy\\\":\\\"Krisztian Zsibrek\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"duration\\\":\\\"2 minutes\\\",\\\"incidentCommander\\\":\\\"Krisztian Zsibrek\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WV8TM5WP5\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Email Infra team reached out to SR about multiple alerts showing connection issues between EaaS( email as a service and the Core Mail Process VIP. We are starting a bridge to investigate.\\\",\\\"sentAt\\\":\\\"2025-03-14T14:39:06.560Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"uk5k5-6r7ifo-inxiq-o644l-1741968458795\\\",\\\"client\\\":\\\"icc-ui\\\"}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:40.426364+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968460426, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:40.426385+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968460426, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:40.430507+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741968460426, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:40.430508+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "{\"level\":20,\"time\":1741968460427,\"pid\":32,\"hostname\":\"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad\",\"name\":\"icc-slack\",\"msg\":\"Received JSON event: {\\\"createdAt\\\":\\\"2025-03-14T16:07:40.295Z\\\",\\\"user\\\":{\\\"id\\\":\\\"85e97df1-8640-4ca2-996b-11a94f3d5a86\\\",\\\"email\\\":\\\"fhealy@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Frank Healy\\\",\\\"firstName\\\":\\\"Frank\\\",\\\"lastName\\\":\\\"Healy\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000000gywDIAQ\\\",\\\"slackUserId\\\":\\\"WC9SX6ACA\\\",\\\"createdBy\\\":\\\"fhealy@salesforce.com\\\",\\\"modifiedBy\\\":\\\"fhealy@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-01T15:03:32.629Z\\\",\\\"modifiedAt\\\":\\\"2022-06-01T15:03:32.629Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\n\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"a11e9f32-2f89-40ab-984d-a2666e9f2396\\\",\\\"email\\\":\\\"roflaherty@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Rory O'Flaherty\\\",\\\"firstName\\\":\\\"Rory\\\",\\\"lastName\\\":\\\"O'Flaherty\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000012QkyIAE\\\",\\\"slackUserId\\\":\\\"WBY5HAV5K\\\",\\\"createdBy\\\":\\\"icc@ui.app\\\",\\\"modifiedBy\\\":\\\"icc@ui.app\\\",\\\"createdAt\\\":\\\"2022-09-20T09:04:10.986Z\\\",\\\"modifiedAt\\\":\\\"2024-10-09T12:35:27.913Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T16:03:59.856Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":5,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\",\\\"needs\\\":\\\"NEEDS Peer review of rollback is underway.\\\"},\\\"sentAt\\\":\\\"2025-03-14T16:07:39.706Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C05U9CBHX8D\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[\\\"techcustomerescalation@salesforce.com\\\",\\\"gsm@salesforce.com\\\",\\\"sitereliability@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"6ebedfe3-e36e-45b4-a76e-5336820046e1\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":5,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\",\\\"needs\\\":\\\"NEEDS Peer review of rollback is underway.\\\"},\\\"sentAt\\\":\\\"2025-03-14T16:07:39.706Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":4,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:40.430525+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nStagger Rollback in PRO to rollback the SF Proxy change is being evaluated and expected to proceed shortly\\\",\\\"needs\\\":\\\"Info message has been posted to trust\\\"},\\\"sentAt\\\":\\\"2025-03-14T15:37:47.574Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":3,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WGF75NAQP\\\",\\\"sentBy\\\":\\\"Maeve Coleman\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\n\\\\nACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002.\\\\n\\\\nNEEDS Evaluate the scope of impact, determine the blast radius of the impact.\\\",\\\"actions\\\":\\\".\\\"},\\\"sentAt\\\":\\\"2025-03-14T15:04:48.690Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"NOT_FOUND_SFDC\\\",\\\"sentBy\\\":\\\"IncidentCommandCenter\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T14:37:00.000Z\\\",\\\"duration\\\":\\\"13 minutes\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Team - Site Reliability\\\\nCase - 73024826\\\\nSeverity - Sev1\\\\nVoice Bridge - https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\nSlack Channel - icc-73024826\\\\n\\\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\\\",\\\"sentAt\\\":\\\"2025-03-14T14:50:11.878Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WV8TM5WP5\\\",\\\"sentBy\\\":\\\"Krisztian Zsibrek\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"duration\\\":\\\"2 minutes\\\",\\\"incidentCommander\\\":\\\"Krisztian Zsibrek\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WV8TM5WP5\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Email Infra team reached out to SR about multiple alerts showing connection issues between EaaS( email as a service and the Core Mail Process VIP. We are starting a bridge to investigate.\\\",\\\"sentAt\\\":\\\"2025-03-14T14:39:06.560Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"uk5k5-6r7ifo-inxiq-o644l-1741968458795\\\",\\\"client\\\":\\\"icc-ui\\\"}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:40.430525+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968460427, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-internal-comms-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:40.430526+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "{\"level\":20,\"time\":1741968460427,\"pid\":32,\"hostname\":\"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad\",\"name\":\"icc-slack\",\"msg\":\"Handler for [icc-internal-comms-request]: {\\\"createdAt\\\":\\\"2025-03-14T16:07:40.295Z\\\",\\\"user\\\":{\\\"id\\\":\\\"85e97df1-8640-4ca2-996b-11a94f3d5a86\\\",\\\"email\\\":\\\"fhealy@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Frank Healy\\\",\\\"firstName\\\":\\\"Frank\\\",\\\"lastName\\\":\\\"Healy\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000000gywDIAQ\\\",\\\"slackUserId\\\":\\\"WC9SX6ACA\\\",\\\"createdBy\\\":\\\"fhealy@salesforce.com\\\",\\\"modifiedBy\\\":\\\"fhealy@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-01T15:03:32.629Z\\\",\\\"modifiedAt\\\":\\\"2022-06-01T15:03:32.629Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\n\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"a11e9f32-2f89-40ab-984d-a2666e9f2396\\\",\\\"email\\\":\\\"roflaherty@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Rory O'Flaherty\\\",\\\"firstName\\\":\\\"Rory\\\",\\\"lastName\\\":\\\"O'Flaherty\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000012QkyIAE\\\",\\\"slackUserId\\\":\\\"WBY5HAV5K\\\",\\\"createdBy\\\":\\\"icc@ui.app\\\",\\\"modifiedBy\\\":\\\"icc@ui.app\\\",\\\"createdAt\\\":\\\"2022-09-20T09:04:10.986Z\\\",\\\"modifiedAt\\\":\\\"2024-10-09T12:35:27.913Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T16:03:59.856Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":5,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\",\\\"needs\\\":\\\"NEEDS Peer review of rollback is underway.\\\"},\\\"sentAt\\\":\\\"2025-03-14T16:07:39.706Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C05U9CBHX8D\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[\\\"techcustomerescalation@salesforce.com\\\",\\\"gsm@salesforce.com\\\",\\\"sitereliability@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"6ebedfe3-e36e-45b4-a76e-5336820046e1\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":5,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\",\\\"needs\\\":\\\"NEEDS Peer review of rollback is underway.\\\"},\\\"sentAt\\\":\\\"2025-03-14T16:07:39.706Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":4,\\\"severity\\\":\\\"Sev1\\\",\\\"s", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:40.430562+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "tatus\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nStagger Rollback in PRO to rollback the SF Proxy change is being evaluated and expected to proceed shortly\\\",\\\"needs\\\":\\\"Info message has been posted to trust\\\"},\\\"sentAt\\\":\\\"2025-03-14T15:37:47.574Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":3,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WGF75NAQP\\\",\\\"sentBy\\\":\\\"Maeve Coleman\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\n\\\\nACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002.\\\\n\\\\nNEEDS Evaluate the scope of impact, determine the blast radius of the impact.\\\",\\\"actions\\\":\\\".\\\"},\\\"sentAt\\\":\\\"2025-03-14T15:04:48.690Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"NOT_FOUND_SFDC\\\",\\\"sentBy\\\":\\\"IncidentCommandCenter\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T14:37:00.000Z\\\",\\\"duration\\\":\\\"13 minutes\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Team - Site Reliability\\\\nCase - 73024826\\\\nSeverity - Sev1\\\\nVoice Bridge - https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\nSlack Channel - icc-73024826\\\\n\\\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\\\",\\\"sentAt\\\":\\\"2025-03-14T14:50:11.878Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WV8TM5WP5\\\",\\\"sentBy\\\":\\\"Krisztian Zsibrek\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"duration\\\":\\\"2 minutes\\\",\\\"incidentCommander\\\":\\\"Krisztian Zsibrek\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WV8TM5WP5\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Email Infra team reached out to SR about multiple alerts showing connection issues between EaaS( email as a service and the Core Mail Process VIP. We are starting a bridge to investigate.\\\",\\\"sentAt\\\":\\\"2025-03-14T14:39:06.560Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"uk5k5-6r7ifo-inxiq-o644l-1741968458795\\\",\\\"client\\\":\\\"icc-ui\\\"}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:40.430562+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968460618, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posting comm to external slack channel C05U9CBHX8D - comm: {\"sequenceNumber\":5,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\",\"needs\":\"NEEDS Peer review of rollback is underway.\"},\"sentAt\":\"2025-03-14T16:07:39.706Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\",\"sitereliability@salesforce.com\"]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:40.619053+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968460811, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posting comm to external slack channel C05T2A3C319 - comm: {\"sequenceNumber\":5,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\",\"needs\":\"NEEDS Peer review of rollback is underway.\"},\"sentAt\":\"2025-03-14T16:07:39.706Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\",\"sitereliability@salesforce.com\"]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:40.811343+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968461015, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "[IccKafkaProducer.produceInternalCommsSentEvent] Publishing internal comms delivery status: {\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"6ebedfe3-e36e-45b4-a76e-5336820046e1\",\"sequenceNumber\":5}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:41.015885+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968461015, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.iccMetricRequestExecute] - icc-internal-comms-response - undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:41.015888+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968461015, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:41.015888+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968461015, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:41.015920+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741968461015, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:41.016045+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968461016, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to topic 'incident': {\"createdAt\":\"2025-03-14T16:07:41.015Z\",\"user\":{\"id\":\"85e97df1-8640-4ca2-996b-11a94f3d5a86\",\"email\":\"fhealy@salesforce.com\",\"active\":true,\"name\":\"Frank Healy\",\"firstName\":\"Frank\",\"lastName\":\"Healy\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000gywDIAQ\",\"slackUserId\":\"WC9SX6ACA\",\"createdBy\":\"fhealy@salesforce.com\",\"modifiedBy\":\"fhealy@salesforce.com\",\"createdAt\":\"2022-06-01T15:03:32.629Z\",\"modifiedAt\":\"2022-06-01T15:03:32.629Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T16:03:59.856Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"6ebedfe3-e36e-45b4-a76e-5336820046e1\",\"sequenceNumber\":5}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:41.016153+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741968461016, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to Kafka topic 'incident'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:41.016308+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968461016, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.iccMetricDurationTime] - icc-internal-comms-response - undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:41.016308+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968461016, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.26166100054979324\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:41.016358+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968461016, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.26166100054979324\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:41.016412+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741968461016, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:41.016490+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741968461024, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:41.024269+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741968461024, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:41.024602+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968461024, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:07:41.015Z\",\"user\":{\"id\":\"85e97df1-8640-4ca2-996b-11a94f3d5a86\",\"email\":\"fhealy@salesforce.com\",\"active\":true,\"name\":\"Frank Healy\",\"firstName\":\"Frank\",\"lastName\":\"Healy\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000gywDIAQ\",\"slackUserId\":\"WC9SX6ACA\",\"createdBy\":\"fhealy@salesforce.com\",\"modifiedBy\":\"fhealy@salesforce.com\",\"createdAt\":\"2022-06-01T15:03:32.629Z\",\"modifiedAt\":\"2022-06-01T15:03:32.629Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T16:03:59.856Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"6ebedfe3-e36e-45b4-a76e-5336820046e1\",\"sequenceNumber\":5}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:41.024706+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968461024, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:41.024709+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968461024, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:41.024801+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741968461024, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:41.024884+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968461024, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T16:07:41.015Z\",\"user\":{\"id\":\"85e97df1-8640-4ca2-996b-11a94f3d5a86\",\"email\":\"fhealy@salesforce.com\",\"active\":true,\"name\":\"Frank Healy\",\"firstName\":\"Frank\",\"lastName\":\"Healy\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000gywDIAQ\",\"slackUserId\":\"WC9SX6ACA\",\"createdBy\":\"fhealy@salesforce.com\",\"modifiedBy\":\"fhealy@salesforce.com\",\"createdAt\":\"2022-06-01T15:03:32.629Z\",\"modifiedAt\":\"2022-06-01T15:03:32.629Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T16:03:59.856Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"6ebedfe3-e36e-45b4-a76e-5336820046e1\",\"sequenceNumber\":5}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:41.024980+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968461024, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-internal-comms-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:41.024980+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741968461024, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-internal-comms-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:41.024981+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968553392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2851688448,\"uptime\":1788282.7,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23707670,\"nice\":13940,\"sys\":3455930,\"idle\":1754684760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23613930,\"nice\":13830,\"sys\":3469760,\"idle\":1754908750,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6100,\"sum\":59608}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:09:13.392592+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741968553392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:09:13.392653+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968613392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2856345600,\"uptime\":1788342.7,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23708470,\"nice\":13940,\"sys\":3456070,\"idle\":1754743620,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23614830,\"nice\":13830,\"sys\":3469870,\"idle\":1754967540,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6105,\"sum\":59606}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:10:13.392576+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741968613392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:10:13.392698+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741968650632, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:10:50.632246+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741968650632, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-reminder-acknowledged' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:10:50.632472+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968650632, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:10:50.048Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"id\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"completed\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:37:09.979Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"acknowledged\":true,\"acknowledgedAt\":\"2025-03-14T16:10:49.835Z\",\"acknowledgedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true,\"reminderId\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"slackChannelId\":\"C08HTQWFF8T\"},\"requestId\":\"gw7nu-99ci5p-9171f-qfhks-1741968649162\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:10:50.632507+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968650632, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-acknowledged\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:10:50.632511+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968650632, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-acknowledged\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:10:50.632574+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741968650632, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:10:50.632658+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968650632, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T16:10:50.048Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"id\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"completed\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:37:09.979Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"acknowledged\":true,\"acknowledgedAt\":\"2025-03-14T16:10:49.835Z\",\"acknowledgedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true,\"reminderId\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"slackChannelId\":\"C08HTQWFF8T\"},\"requestId\":\"gw7nu-99ci5p-9171f-qfhks-1741968649162\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:10:50.632716+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968650632, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-reminder-acknowledged]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:10:50.632717+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968650632, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-reminder-acknowledged]: {\"createdAt\":\"2025-03-14T16:10:50.048Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"id\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"completed\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:37:09.979Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"acknowledged\":true,\"acknowledgedAt\":\"2025-03-14T16:10:49.835Z\",\"acknowledgedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true,\"reminderId\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"slackChannelId\":\"C08HTQWFF8T\"},\"requestId\":\"gw7nu-99ci5p-9171f-qfhks-1741968649162\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:10:50.639639+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968681285, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":117.358329,\"method\":\"BoltInteraction.incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:11:21.285531+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741968681285, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:11:21.285598+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968681285, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.005678,\"method\":\"BoltCommandIncidentReqd.rejectIfClosedMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:11:21.285835+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741968681285, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:11:21.285862+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968681286, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.142619,\"method\":\"BoltCommand.ackFirstMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:11:21.286086+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741968681286, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:11:21.286112+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741968681449, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":163.479926,\"method\":\"TrustPostingCommand.commandListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:11:21.449810+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741968681449, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:11:21.449952+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741969153392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2850856960,\"uptime\":1788882.7,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23712780,\"nice\":13940,\"sys\":3456720,\"idle\":1755276520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23619040,\"nice\":13830,\"sys\":3470570,\"idle\":1755500400,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6107,\"sum\":59607}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:19:13.392563+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741969153392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:19:13.392767+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741969273392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2850623488,\"uptime\":1789002.7,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23714110,\"nice\":13940,\"sys\":3456860,\"idle\":1755394870,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23620220,\"nice\":13830,\"sys\":3470710,\"idle\":1755618790,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6117,\"sum\":59602}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:21:13.392576+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741969273392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:21:13.392630+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741969393392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2850258944,\"uptime\":1789122.7,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23714910,\"nice\":13940,\"sys\":3457040,\"idle\":1755513320,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23621140,\"nice\":13830,\"sys\":3470830,\"idle\":1755737190,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6100,\"sum\":59607}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:23:13.392585+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741969393392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:23:13.392697+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741969513392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2850234368,\"uptime\":1789242.7,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23715950,\"nice\":13940,\"sys\":3457270,\"idle\":1755631690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23622120,\"nice\":13830,\"sys\":3471030,\"idle\":1755855610,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6108,\"sum\":59605}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:25:13.392576+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741969513392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:25:13.392712+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741969813392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2850181120,\"uptime\":1789542.7,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23718390,\"nice\":13940,\"sys\":3457650,\"idle\":1755927720,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23624740,\"nice\":13830,\"sys\":3471400,\"idle\":1756151670,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6103,\"sum\":59608}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:30:13.392573+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741969813392, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:30:13.392633+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970053396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2849841152,\"uptime\":1789782.7,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23720680,\"nice\":13940,\"sys\":3457900,\"idle\":1756164420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23626610,\"nice\":13830,\"sys\":3471710,\"idle\":1756388630,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6104,\"sum\":59604}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:34:13.396543+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741970053396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:34:13.396676+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970113396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2849558528,\"uptime\":1789842.7,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23721110,\"nice\":13940,\"sys\":3458010,\"idle\":1756223560,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23627020,\"nice\":13830,\"sys\":3471780,\"idle\":1756447800,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6102,\"sum\":59605}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:35:13.396585+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741970113396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:35:13.396661+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970277166, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posting comm to external slack channel C05T2A3C319 - comm: {\"sequenceNumber\":6,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\n\\nWe have no reported cases.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is complete as of 16:20 and validation confirms issue has been mitigated there.\\nStagger to the remaining FI’s is currently being finalised. ( APAC first apart from Japan , EMEA and then AMER )\",\"needs\":\"NEEDS Rollback to remaining FI’s needs to be executed .\"},\"sentAt\":\"2025-03-14T16:37:56.387Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"sitereliability@salesforce.com\"]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:37:57.166926+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970277378, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "[IccKafkaProducer.produceInternalCommsSentEvent] Publishing internal comms delivery status: {\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"182d11e8-deef-49d5-b212-521530b02ed7\",\"sequenceNumber\":6}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:37:57.378238+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970277378, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.iccMetricRequestExecute] - icc-internal-comms-response - undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:37:57.378242+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970277378, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:37:57.378243+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970277378, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:37:57.378258+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741970277378, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:37:57.378381+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970277378, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to topic 'incident': {\"createdAt\":\"2025-03-14T16:37:57.378Z\",\"user\":{\"id\":\"85e97df1-8640-4ca2-996b-11a94f3d5a86\",\"email\":\"fhealy@salesforce.com\",\"active\":true,\"name\":\"Frank Healy\",\"firstName\":\"Frank\",\"lastName\":\"Healy\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000gywDIAQ\",\"slackUserId\":\"WC9SX6ACA\",\"createdBy\":\"fhealy@salesforce.com\",\"modifiedBy\":\"fhealy@salesforce.com\",\"createdAt\":\"2022-06-01T15:03:32.629Z\",\"modifiedAt\":\"2022-06-01T15:03:32.629Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T16:03:59.856Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"182d11e8-deef-49d5-b212-521530b02ed7\",\"sequenceNumber\":6}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:37:57.378495+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741970277378, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to Kafka topic 'incident'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:37:57.378520+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970277378, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.iccMetricDurationTime] - icc-internal-comms-response - undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:37:57.378531+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970277378, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.1661200001835823\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:37:57.378568+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970277378, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.1661200001835823\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:37:57.378584+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741970277378, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:37:57.378660+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741970277386, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:37:57.386564+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741970277386, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:37:57.386860+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970277386, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:37:57.378Z\",\"user\":{\"id\":\"85e97df1-8640-4ca2-996b-11a94f3d5a86\",\"email\":\"fhealy@salesforce.com\",\"active\":true,\"name\":\"Frank Healy\",\"firstName\":\"Frank\",\"lastName\":\"Healy\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000gywDIAQ\",\"slackUserId\":\"WC9SX6ACA\",\"createdBy\":\"fhealy@salesforce.com\",\"modifiedBy\":\"fhealy@salesforce.com\",\"createdAt\":\"2022-06-01T15:03:32.629Z\",\"modifiedAt\":\"2022-06-01T15:03:32.629Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T16:03:59.856Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"182d11e8-deef-49d5-b212-521530b02ed7\",\"sequenceNumber\":6}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:37:57.386949+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970277386, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:37:57.386953+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970277386, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:37:57.386975+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741970277387, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:37:57.387057+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970277387, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T16:37:57.378Z\",\"user\":{\"id\":\"85e97df1-8640-4ca2-996b-11a94f3d5a86\",\"email\":\"fhealy@salesforce.com\",\"active\":true,\"name\":\"Frank Healy\",\"firstName\":\"Frank\",\"lastName\":\"Healy\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000gywDIAQ\",\"slackUserId\":\"WC9SX6ACA\",\"createdBy\":\"fhealy@salesforce.com\",\"modifiedBy\":\"fhealy@salesforce.com\",\"createdAt\":\"2022-06-01T15:03:32.629Z\",\"modifiedAt\":\"2022-06-01T15:03:32.629Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T16:03:59.856Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"182d11e8-deef-49d5-b212-521530b02ed7\",\"sequenceNumber\":6}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:37:57.387143+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970277387, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-internal-comms-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:37:57.387144+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741970277387, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-internal-comms-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:37:57.387144+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970293396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2849509376,\"uptime\":1790022.7,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23722670,\"nice\":13940,\"sys\":3458210,\"idle\":1756401220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23628670,\"nice\":13830,\"sys\":3471990,\"idle\":1756625310,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6121,\"sum\":59602}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:38:13.396544+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741970293396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:38:13.396667+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970413396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2848219136,\"uptime\":1790142.7,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23724090,\"nice\":13940,\"sys\":3458460,\"idle\":1756519200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23629830,\"nice\":13830,\"sys\":3472180,\"idle\":1756743400,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6107,\"sum\":59601}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:40:13.396571+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741970413396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:40:13.396705+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970844982, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":105.476104,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:47:24.982255+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741970844982, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:47:24.982346+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741970939048, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "successfully invited [object Object] to channel C08HTQWFF8T" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:48:59.048593+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741970939069, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:48:59.069535+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741970939069, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-swimlane-post-created' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:48:59.069767+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970939069, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:48:59.061Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedAt\":\"2025-03-14T16:48:58.609Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"47d30c62-f3f7-410c-b219-e018e68bed9b\",\"swimlane\":{\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedAt\":\"2025-03-14T16:48:58.609Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"fa03ba25-e3fd-4f65-a991-84e41344eb51\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"name\":\"Rollback DNS Updates to Remaining FI's\",\"assignee\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"name\":\"Aditya Rao\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc observer\",\"gusUserId\":null,\"slackUserId\":\"WEZKBTRBJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedAt\":\"2023-11-07T20:34:09.663Z\"},\"cadenceValue\":30,\"cadenceUnit\":\"m\",\"status\":\"InProgress\",\"includeInComms\":true,\"index\":1,\"nextTriggersAt\":\"2025-03-14T17:18:58.645Z\"},\"content\":\"Continue rollbacks via normal stagger plan (4) on remaining FIs. Target ETA TBD\",\"index\":1,\"slackChannelId\":\"C08HTQWFF8T\"},\"requestId\":\"0k3w4y-g606g8ji-r3fuue-hkud24-1741970937820\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:48:59.069802+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970939069, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-post-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:48:59.069838+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970939069, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-post-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:48:59.069881+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741970939069, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:48:59.069968+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970939069, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T16:48:59.061Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedAt\":\"2025-03-14T16:48:58.609Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"47d30c62-f3f7-410c-b219-e018e68bed9b\",\"swimlane\":{\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedAt\":\"2025-03-14T16:48:58.609Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"fa03ba25-e3fd-4f65-a991-84e41344eb51\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"name\":\"Rollback DNS Updates to Remaining FI's\",\"assignee\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"name\":\"Aditya Rao\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc observer\",\"gusUserId\":null,\"slackUserId\":\"WEZKBTRBJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedAt\":\"2023-11-07T20:34:09.663Z\"},\"cadenceValue\":30,\"cadenceUnit\":\"m\",\"status\":\"InProgress\",\"includeInComms\":true,\"index\":1,\"nextTriggersAt\":\"2025-03-14T17:18:58.645Z\"},\"content\":\"Continue rollbacks via normal stagger plan (4) on remaining FIs. Target ETA TBD\",\"index\":1,\"slackChannelId\":\"C08HTQWFF8T\"},\"requestId\":\"0k3w4y-g606g8ji-r3fuue-hkud24-1741970937820\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:48:59.070031+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970939070, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-swimlane-post-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:48:59.070075+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970939070, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-swimlane-post-created]: {\"createdAt\":\"2025-03-14T16:48:59.061Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedAt\":\"2025-03-14T16:48:58.609Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"47d30c62-f3f7-410c-b219-e018e68bed9b\",\"swimlane\":{\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedAt\":\"2025-03-14T16:48:58.609Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"fa03ba25-e3fd-4f65-a991-84e41344eb51\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"name\":\"Rollback DNS Updates to Remaining FI's\",\"assignee\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"name\":\"Aditya Rao\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc observer\",\"gusUserId\":null,\"slackUserId\":\"WEZKBTRBJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedAt\":\"2023-11-07T20:34:09.663Z\"},\"cadenceValue\":30,\"cadenceUnit\":\"m\",\"status\":\"InProgress\",\"includeInComms\":true,\"index\":1,\"nextTriggersAt\":\"2025-03-14T17:18:58.645Z\"},\"content\":\"Continue rollbacks via normal stagger plan (4) on remaining FIs. Target ETA TBD\",\"index\":1,\"slackChannelId\":\"C08HTQWFF8T\"},\"requestId\":\"0k3w4y-g606g8ji-r3fuue-hkud24-1741970937820\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:48:59.070263+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741970939109, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:48:59.109967+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741970939110, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-scheduled-activity-created' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:48:59.110224+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970939110, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:48:59.100Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"id\":\"3012ac0d-c06c-41ff-88de-bc8d2829329f\",\"name\":\"Rollback DNS Updates to Remaining FI's\",\"type\":\"SWIMLANE\",\"active\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T17:18:58.645Z\",\"occurrences\":[],\"offsetValue\":30,\"additionalInfo\":{\"id\":\"fa03ba25-e3fd-4f65-a991-84e41344eb51\",\"name\":\"Rollback DNS Updates to Remaining FI's\",\"index\":1,\"status\":\"InProgress\",\"updates\":[{\"id\":\"47d30c62-f3f7-410c-b219-e018e68bed9b\",\"index\":1,\"content\":\"Continue rollbacks via normal stagger plan (4) on remaining FIs. Target ETA TBD\",\"swimlane\":\"fa03ba25-e3fd-4f65-a991-84e41344eb51\",\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"profile\":\"icc standard user\",\"lastName\":\"Gonzalez\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"firstName\":\"Alex\",\"gusUserId\":\"005B00000018dYUIAY\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"slackUserId\":\"WHM054K9U\"},\"modifiedAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"profile\":\"icc standard user\",\"lastName\":\"Gonzalez\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"firstName\":\"Alex\",\"gusUserId\":\"005B00000018dYUIAY\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"slackUserId\":\"WHM054K9U\"}}],\"assignee\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"name\":\"Aditya Rao\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"profile\":\"icc observer\",\"lastName\":null,\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"createdBy\":\"icc@slack.app\",\"firstName\":null,\"gusUserId\":null,\"modifiedAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedBy\":\"icc@slack.app\",\"slackUserId\":\"WEZKBTRBJ\"},\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"profile\":\"icc standard user\",\"lastName\":\"Gonzalez\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"firstName\":\"Alex\",\"gusUserId\":\"005B00000018dYUIAY\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"slackUserId\":\"WHM054K9U\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"modifiedAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"profile\":\"icc standard user\",\"lastName\":\"Gonzalez\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"firstName\":\"Alex\",\"gusUserId\":\"005B00000018dYUIAY\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"slackUserId\":\"WHM054K9U\"},\"cadenceUnit\":\"m\",\"cadenceValue\":30,\"includeInComms\":true},\"currentOccurrence\":0},\"requestId\":\"\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:48:59.110297+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970939110, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:48:59.110311+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970939110, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:48:59.110314+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741970939110, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:48:59.110389+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970939110, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T16:48:59.100Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"id\":\"3012ac0d-c06c-41ff-88de-bc8d2829329f\",\"name\":\"Rollback DNS Updates to Remaining FI's\",\"type\":\"SWIMLANE\",\"active\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T17:18:58.645Z\",\"occurrences\":[],\"offsetValue\":30,\"additionalInfo\":{\"id\":\"fa03ba25-e3fd-4f65-a991-84e41344eb51\",\"name\":\"Rollback DNS Updates to Remaining FI's\",\"index\":1,\"status\":\"InProgress\",\"updates\":[{\"id\":\"47d30c62-f3f7-410c-b219-e018e68bed9b\",\"index\":1,\"content\":\"Continue rollbacks via normal stagger plan (4) on remaining FIs. Target ETA TBD\",\"swimlane\":\"fa03ba25-e3fd-4f65-a991-84e41344eb51\",\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"profile\":\"icc standard user\",\"lastName\":\"Gonzalez\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"firstName\":\"Alex\",\"gusUserId\":\"005B00000018dYUIAY\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"slackUserId\":\"WHM054K9U\"},\"modifiedAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"profile\":\"icc standard user\",\"lastName\":\"Gonzalez\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"firstName\":\"Alex\",\"gusUserId\":\"005B00000018dYUIAY\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"slackUserId\":\"WHM054K9U\"}}],\"assignee\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"name\":\"Aditya Rao\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"profile\":\"icc observer\",\"lastName\":null,\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"createdBy\":\"icc@slack.app\",\"firstName\":null,\"gusUserId\":null,\"modifiedAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedBy\":\"icc@slack.app\",\"slackUserId\":\"WEZKBTRBJ\"},\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"profile\":\"icc standard user\",\"lastName\":\"Gonzalez\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"firstName\":\"Alex\",\"gusUserId\":\"005B00000018dYUIAY\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"slackUserId\":\"WHM054K9U\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"modifiedAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"profile\":\"icc standard user\",\"lastName\":\"Gonzalez\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"firstName\":\"Alex\",\"gusUserId\":\"005B00000018dYUIAY\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"slackUserId\":\"WHM054K9U\"},\"cadenceUnit\":\"m\",\"cadenceValue\":30,\"includeInComms\":true},\"currentOccurrence\":0},\"requestId\":\"\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:48:59.110472+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741970939110, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-scheduled-activity-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:48:59.110473+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741970939110, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-scheduled-activity-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:48:59.110474+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741971073396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846326784,\"uptime\":1790802.7,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23729570,\"nice\":13940,\"sys\":3459320,\"idle\":1757170430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23635840,\"nice\":13830,\"sys\":3472980,\"idle\":1757394460,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6180,\"sum\":59559}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:51:13.396567+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741971073396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:51:13.396703+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741971190178, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":92.766649,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:53:10.178519+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741971190178, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:53:10.178552+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741971853396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2847449088,\"uptime\":1791582.71,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23736230,\"nice\":13940,\"sys\":3460290,\"idle\":1757940070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23641840,\"nice\":13830,\"sys\":3474050,\"idle\":1758164240,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6112,\"sum\":59598}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:04:13.396708+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741971853396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:04:13.396732+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741971885367, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:04:45.367185+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741971885367, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-work-item-updated' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:04:45.367311+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741971885367, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:04:45.242Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"workItem\":{\"id\":\"6468770a-2436-4c82-9c5e-3ceb4593775f\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":true,\"sfid\":\"a07B0000000VzLxIAK\"}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:04:45.242Z\",\"recordId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:04:45.367329+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741971885367, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-work-item-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:04:45.367330+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741971885367, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-work-item-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:04:45.367401+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741971885367, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:04:45.367843+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741971885367, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T17:04:45.242Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"workItem\":{\"id\":\"6468770a-2436-4c82-9c5e-3ceb4593775f\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":true,\"sfid\":\"a07B0000000VzLxIAK\"}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:04:45.242Z\",\"recordId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:04:45.367844+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741971885367, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-work-item-updated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:04:45.367844+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741971885367, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-work-item-updated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:04:45.367845+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741971885367, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:04:45.367846+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741971885367, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:04:45.367847+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741971885367, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:04:45.241Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:04:45.241Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:04:45.367848+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741971885367, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:04:45.367848+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741971885367, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:04:45.367850+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741971885367, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:04:45.367850+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741971885367, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T17:04:45.241Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:04:45.241Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:04:45.367852+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741971885367, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-gus-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:04:45.367852+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741971885367, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-gus-response]: {\"createdAt\":\"2025-03-14T17:04:45.241Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:04:45.241Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:04:45.367853+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741971973396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2848587776,\"uptime\":1791702.71,\"totalMem\":4018155520,\"loadavg\":[0.02,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23737180,\"nice\":13940,\"sys\":3460470,\"idle\":1758058330,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23642760,\"nice\":13830,\"sys\":3474220,\"idle\":1758282610,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6125,\"sum\":59598}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:06:13.396555+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741971973396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:06:13.396686+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741972011070, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.010213,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:06:51.070491+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741972011070, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:06:51.070537+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741972011221, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":150.973444,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:06:51.221638+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741972011221, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:06:51.221699+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741972048706, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.008363,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:07:28.707094+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741972048707, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:07:28.707156+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741972048854, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":147.444238,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:07:28.854699+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741972048854, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:07:28.854770+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741972048916, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":61.617365,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:07:28.916492+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741972048916, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:07:28.916552+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741972213396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2859450368,\"uptime\":1791942.71,\"totalMem\":4018155520,\"loadavg\":[0.04,0.05,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23739970,\"nice\":13940,\"sys\":3460920,\"idle\":1758294480,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23645640,\"nice\":13830,\"sys\":3474650,\"idle\":1758518840,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6104,\"sum\":59603}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:10:13.396561+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741972213396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:10:13.396677+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741972273396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2855055360,\"uptime\":1792002.71,\"totalMem\":4018155520,\"loadavg\":[0.01,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23740420,\"nice\":13940,\"sys\":3460970,\"idle\":1758353690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23645940,\"nice\":13830,\"sys\":3474710,\"idle\":1758578050,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6111,\"sum\":59599}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:11:13.396593+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741972273396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:11:13.396701+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741972573396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2848391168,\"uptime\":1792302.71,\"totalMem\":4018155520,\"loadavg\":[0.03,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23743730,\"nice\":13940,\"sys\":3461550,\"idle\":1758649050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23648710,\"nice\":13830,\"sys\":3475220,\"idle\":1758873750,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6100,\"sum\":59601}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:16:13.396600+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741972573396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:16:13.396691+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741972591937, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.012884,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:16:31.937403+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741972591937, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:16:31.937444+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741972592121, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":184.133689,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:16:32.121725+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741972592121, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:16:32.121797+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741972592512, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":286.563432,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:16:32.512870+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741972592512, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:16:32.513003+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741972693396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2847088640,\"uptime\":1792422.71,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23744700,\"nice\":13940,\"sys\":3461740,\"idle\":1758767430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23649520,\"nice\":13830,\"sys\":3475380,\"idle\":1758992150,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6107,\"sum\":59607}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:18:13.396567+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741972693396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:18:13.396698+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741972753396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846859264,\"uptime\":1792482.71,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23745050,\"nice\":13940,\"sys\":3461820,\"idle\":1758826700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23650030,\"nice\":13830,\"sys\":3475450,\"idle\":1759051280,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6104,\"sum\":59602}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:19:13.396581+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741972753396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:19:13.396753+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741972873396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846457856,\"uptime\":1792602.71,\"totalMem\":4018155520,\"loadavg\":[0.05,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23746660,\"nice\":13940,\"sys\":3461970,\"idle\":1758944990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23651300,\"nice\":13830,\"sys\":3475650,\"idle\":1759169720,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6108,\"sum\":59605}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:21:13.396555+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741972873396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:21:13.396705+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741973173396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845204480,\"uptime\":1792902.71,\"totalMem\":4018155520,\"loadavg\":[0.02,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23749270,\"nice\":13940,\"sys\":3462360,\"idle\":1759241000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23653810,\"nice\":13830,\"sys\":3476110,\"idle\":1759465730,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6102,\"sum\":59602}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:26:13.396556+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741973173396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:26:13.396673+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741973413396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845065216,\"uptime\":1793142.71,\"totalMem\":4018155520,\"loadavg\":[0.07,0.08,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23751130,\"nice\":13940,\"sys\":3462640,\"idle\":1759477690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23655680,\"nice\":13830,\"sys\":3476410,\"idle\":1759702720,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6103,\"sum\":59606}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:30:13.396577+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741973413396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:30:13.396703+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741973593396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2844852224,\"uptime\":1793322.71,\"totalMem\":4018155520,\"loadavg\":[0.01,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23752380,\"nice\":13940,\"sys\":3462880,\"idle\":1759655390,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23657080,\"nice\":13830,\"sys\":3476650,\"idle\":1759880320,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6102,\"sum\":59604}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:33:13.396589+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741973593396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:33:13.396685+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741973773396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2844368896,\"uptime\":1793502.71,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23753880,\"nice\":13940,\"sys\":3463120,\"idle\":1759833090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23658870,\"nice\":13830,\"sys\":3476890,\"idle\":1760057840,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6103,\"sum\":59605}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:36:13.396589+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741973773396, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:36:13.396663+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741974422540, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:47:02.540321+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741974422540, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-swimlane-post-created' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:47:02.540545+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974422540, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:47:02.117Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"createdAt\":\"2025-03-14T17:47:01.874Z\",\"modifiedAt\":\"2025-03-14T17:47:01.874Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"98192956-d25c-4aae-97e7-4c0c8af58dc4\",\"swimlane\":{\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedAt\":\"2025-03-14T16:48:58.609Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"fa03ba25-e3fd-4f65-a991-84e41344eb51\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"name\":\"Rollback DNS Updates to Remaining FI's\",\"assignee\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"name\":\"Aditya Rao\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc observer\",\"gusUserId\":null,\"slackUserId\":\"WEZKBTRBJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedAt\":\"2023-11-07T20:34:09.663Z\"},\"cadenceValue\":30,\"cadenceUnit\":\"m\",\"status\":\"InProgress\",\"includeInComms\":true,\"index\":1,\"nextTriggersAt\":\"2025-03-14T18:17:01.899Z\"},\"content\":\" - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\",\"index\":6,\"slackChannelId\":\"C08HTQWFF8T\"},\"requestId\":\"ek3mc5-m8jydc-vnd83s-kk6w3z-1741974421312\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:47:02.540569+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974422540, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-post-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:47:02.540626+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974422540, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-post-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:47:02.540645+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741974422540, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:47:02.540766+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974422540, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T17:47:02.117Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"createdAt\":\"2025-03-14T17:47:01.874Z\",\"modifiedAt\":\"2025-03-14T17:47:01.874Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"98192956-d25c-4aae-97e7-4c0c8af58dc4\",\"swimlane\":{\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedAt\":\"2025-03-14T16:48:58.609Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"fa03ba25-e3fd-4f65-a991-84e41344eb51\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"name\":\"Rollback DNS Updates to Remaining FI's\",\"assignee\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"name\":\"Aditya Rao\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc observer\",\"gusUserId\":null,\"slackUserId\":\"WEZKBTRBJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedAt\":\"2023-11-07T20:34:09.663Z\"},\"cadenceValue\":30,\"cadenceUnit\":\"m\",\"status\":\"InProgress\",\"includeInComms\":true,\"index\":1,\"nextTriggersAt\":\"2025-03-14T18:17:01.899Z\"},\"content\":\" - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\",\"index\":6,\"slackChannelId\":\"C08HTQWFF8T\"},\"requestId\":\"ek3mc5-m8jydc-vnd83s-kk6w3z-1741974421312\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:47:02.540793+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974422540, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-swimlane-post-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:47:02.540796+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974422540, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-swimlane-post-created]: {\"createdAt\":\"2025-03-14T17:47:02.117Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"createdAt\":\"2025-03-14T17:47:01.874Z\",\"modifiedAt\":\"2025-03-14T17:47:01.874Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"98192956-d25c-4aae-97e7-4c0c8af58dc4\",\"swimlane\":{\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedAt\":\"2025-03-14T16:48:58.609Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"fa03ba25-e3fd-4f65-a991-84e41344eb51\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"name\":\"Rollback DNS Updates to Remaining FI's\",\"assignee\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"name\":\"Aditya Rao\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc observer\",\"gusUserId\":null,\"slackUserId\":\"WEZKBTRBJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedAt\":\"2023-11-07T20:34:09.663Z\"},\"cadenceValue\":30,\"cadenceUnit\":\"m\",\"status\":\"InProgress\",\"includeInComms\":true,\"index\":1,\"nextTriggersAt\":\"2025-03-14T18:17:01.899Z\"},\"content\":\" - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\",\"index\":6,\"slackChannelId\":\"C08HTQWFF8T\"},\"requestId\":\"ek3mc5-m8jydc-vnd83s-kk6w3z-1741974421312\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:47:02.542461+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741974422543, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:47:02.543326+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741974422543, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-scheduled-activity-updated' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:47:02.543501+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974422543, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:47:02.125Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"id\":\"3012ac0d-c06c-41ff-88de-bc8d2829329f\",\"name\":\"Rollback DNS Updates to Remaining FI's\",\"type\":\"SWIMLANE\",\"active\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:17:01.899Z\",\"occurrences\":[],\"offsetValue\":30,\"additionalInfo\":{\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedAt\":\"2025-03-14T16:48:58.609Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"fa03ba25-e3fd-4f65-a991-84e41344eb51\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"name\":\"Rollback DNS Updates to Remaining FI's\",\"assignee\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"name\":\"Aditya Rao\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc observer\",\"gusUserId\":null,\"slackUserId\":\"WEZKBTRBJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedAt\":\"2023-11-07T20:34:09.663Z\"},\"cadenceValue\":30,\"cadenceUnit\":\"m\",\"status\":\"InProgress\",\"includeInComms\":true,\"index\":1,\"nextTriggersAt\":\"2025-03-14T18:17:01.899Z\"},\"currentOccurrence\":0},\"requestId\":\"\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:47:02.543518+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974422543, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:47:02.543538+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974422543, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:47:02.543589+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741974422543, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:47:02.543670+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974422543, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T17:47:02.125Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"id\":\"3012ac0d-c06c-41ff-88de-bc8d2829329f\",\"name\":\"Rollback DNS Updates to Remaining FI's\",\"type\":\"SWIMLANE\",\"active\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:17:01.899Z\",\"occurrences\":[],\"offsetValue\":30,\"additionalInfo\":{\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedAt\":\"2025-03-14T16:48:58.609Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"fa03ba25-e3fd-4f65-a991-84e41344eb51\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"name\":\"Rollback DNS Updates to Remaining FI's\",\"assignee\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"name\":\"Aditya Rao\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc observer\",\"gusUserId\":null,\"slackUserId\":\"WEZKBTRBJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedAt\":\"2023-11-07T20:34:09.663Z\"},\"cadenceValue\":30,\"cadenceUnit\":\"m\",\"status\":\"InProgress\",\"includeInComms\":true,\"index\":1,\"nextTriggersAt\":\"2025-03-14T18:17:01.899Z\"},\"currentOccurrence\":0},\"requestId\":\"\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:47:02.544221+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974422544, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-scheduled-activity-updated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:47:02.544222+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741974422544, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-scheduled-activity-updated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:47:02.544224+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974433400, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2866085888,\"uptime\":1794162.71,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23759820,\"nice\":13940,\"sys\":3463920,\"idle\":1760483870,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23664650,\"nice\":13830,\"sys\":3477720,\"idle\":1760708780,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6112,\"sum\":59614}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:47:13.400543+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741974433400, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:47:13.400650+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974553400, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2860908544,\"uptime\":1794282.71,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23760700,\"nice\":13940,\"sys\":3464110,\"idle\":1760602100,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23665660,\"nice\":13830,\"sys\":3477880,\"idle\":1760826960,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6099,\"sum\":59615}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:13.400533+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741974553400, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:13.400627+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741974573932, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:33.932416+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741974573933, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:33.938279+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "{\"level\":20,\"time\":1741974573933,\"pid\":32,\"hostname\":\"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad\",\"name\":\"icc-common\",\"msg\":\"Kafka Consumer is returning ProcessedKafkaEvent {\\\"createdAt\\\":\\\"2025-03-14T17:49:33.754Z\\\",\\\"user\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\\n\\\\nCustomer Impact\\\\nMail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. \\\\n\\\\nWe have no reported cases from external customers.\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-14T17:47:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T16:44:02.789Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\\\",\\\"email\\\":\\\"jtatem@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Jason Tatem\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005T0000000nOUkIAM\\\",\\\"slackUserId\\\":\\\"WAXCLPH43\\\",\\\"createdBy\\\":\\\"\\\",\\\"modifiedBy\\\":\\\"\\\",\\\"createdAt\\\":\\\"2022-08-18T20:16:26.378Z\\\",\\\"modifiedAt\\\":\\\"2022-08-18T20:16:26.378Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T16:44:02.789Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"id\\\":\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"workItem\\\":{\\\"id\\\":\\\"7d192378-91af-4192-9bbc-81bae16cab9a\\\",\\\"workNumber\\\":\\\"W-1780450\\\",\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"valid\\\":null,\\\"sfid\\\":null},\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T17:04:45.241Z\\\",\\\"usdResources\\\":[]},\\\"changes\\\":{\\\"description\\\":[\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\n\\\",\\\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\\n\\\\nCustomer Impact\\\\nMail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. \\\\n\\\\nWe have no reported cases from external customers.\\\"],\\\"impactEndTime\\\":[\\\"\\\",\\\"2025-03-14T17:47:00.000Z\\\"],\\\"roles\\\":{\\\"0\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T16:44:02.789Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\\\",\\\"email\\\":\\\"jtatem@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Jason Tatem\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005T0000000nOUkIAM\\\",\\\"sla", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:33.938292+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "ckUserId\\\":\\\"WAXCLPH43\\\",\\\"createdBy\\\":\\\"\\\",\\\"modifiedBy\\\":\\\"\\\",\\\"createdAt\\\":\\\"2022-08-18T20:16:26.378Z\\\",\\\"modifiedAt\\\":\\\"2022-08-18T20:16:26.378Z\\\"},\\\"externalGusId\\\":null}],\\\"1\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T16:44:02.789Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"id\\\":\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"externalGusId\\\":null}]},\\\"workItem\\\":[null,{\\\"id\\\":\\\"7d192378-91af-4192-9bbc-81bae16cab9a\\\",\\\"workNumber\\\":\\\"W-1780450\\\",\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"valid\\\":null,\\\"sfid\\\":null}]},\\\"requestId\\\":\\\"9d07kr-0mk42w-r41xph-7zxqe1-1741974572403\\\",\\\"client\\\":\\\"icc-ui\\\"}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:33.938292+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974573933, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:33.938294+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974573933, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:33.938295+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741974573933, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:33.938296+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "{\"level\":20,\"time\":1741974573933,\"pid\":32,\"hostname\":\"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad\",\"name\":\"icc-slack\",\"msg\":\"Received JSON event: {\\\"createdAt\\\":\\\"2025-03-14T17:49:33.754Z\\\",\\\"user\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\\n\\\\nCustomer Impact\\\\nMail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. \\\\n\\\\nWe have no reported cases from external customers.\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-14T17:47:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T16:44:02.789Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\\\",\\\"email\\\":\\\"jtatem@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Jason Tatem\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005T0000000nOUkIAM\\\",\\\"slackUserId\\\":\\\"WAXCLPH43\\\",\\\"createdBy\\\":\\\"\\\",\\\"modifiedBy\\\":\\\"\\\",\\\"createdAt\\\":\\\"2022-08-18T20:16:26.378Z\\\",\\\"modifiedAt\\\":\\\"2022-08-18T20:16:26.378Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T16:44:02.789Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"id\\\":\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"workItem\\\":{\\\"id\\\":\\\"7d192378-91af-4192-9bbc-81bae16cab9a\\\",\\\"workNumber\\\":\\\"W-1780450\\\",\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"valid\\\":null,\\\"sfid\\\":null},\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T17:04:45.241Z\\\",\\\"usdResources\\\":[]},\\\"changes\\\":{\\\"description\\\":[\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\n\\\",\\\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\\n\\\\nCustomer Impact\\\\nMail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. \\\\n\\\\nWe have no reported cases from external customers.\\\"],\\\"impactEndTime\\\":[\\\"\\\",\\\"2025-03-14T17:47:00.000Z\\\"],\\\"roles\\\":{\\\"0\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T16:44:02.789Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\\\",\\\"email\\\":\\\"jtatem@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Jason Tatem\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005T0000000nOUkIAM\\\",\\\"slackUserId\\\":\\\"WAXCLPH43\\\",\\\"c", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:33.938306+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "reatedBy\\\":\\\"\\\",\\\"modifiedBy\\\":\\\"\\\",\\\"createdAt\\\":\\\"2022-08-18T20:16:26.378Z\\\",\\\"modifiedAt\\\":\\\"2022-08-18T20:16:26.378Z\\\"},\\\"externalGusId\\\":null}],\\\"1\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T16:44:02.789Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"id\\\":\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"externalGusId\\\":null}]},\\\"workItem\\\":[null,{\\\"id\\\":\\\"7d192378-91af-4192-9bbc-81bae16cab9a\\\",\\\"workNumber\\\":\\\"W-1780450\\\",\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"valid\\\":null,\\\"sfid\\\":null}]},\\\"requestId\\\":\\\"9d07kr-0mk42w-r41xph-7zxqe1-1741974572403\\\",\\\"client\\\":\\\"icc-ui\\\"}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:33.938306+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974573933, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-incident-updated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:33.938307+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "{\"level\":20,\"time\":1741974573933,\"pid\":32,\"hostname\":\"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad\",\"name\":\"icc-slack\",\"msg\":\"Incident updated notification for [icc-incident-updated]: {\\\"createdAt\\\":\\\"2025-03-14T17:49:33.754Z\\\",\\\"user\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\\n\\\\nCustomer Impact\\\\nMail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. \\\\n\\\\nWe have no reported cases from external customers.\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-14T17:47:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T16:44:02.789Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\\\",\\\"email\\\":\\\"jtatem@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Jason Tatem\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005T0000000nOUkIAM\\\",\\\"slackUserId\\\":\\\"WAXCLPH43\\\",\\\"createdBy\\\":\\\"\\\",\\\"modifiedBy\\\":\\\"\\\",\\\"createdAt\\\":\\\"2022-08-18T20:16:26.378Z\\\",\\\"modifiedAt\\\":\\\"2022-08-18T20:16:26.378Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T16:44:02.789Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"id\\\":\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"workItem\\\":{\\\"id\\\":\\\"7d192378-91af-4192-9bbc-81bae16cab9a\\\",\\\"workNumber\\\":\\\"W-1780450\\\",\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"valid\\\":null,\\\"sfid\\\":null},\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T17:04:45.241Z\\\",\\\"usdResources\\\":[]},\\\"changes\\\":{\\\"description\\\":[\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\n\\\",\\\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\\n\\\\nCustomer Impact\\\\nMail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. \\\\n\\\\nWe have no reported cases from external customers.\\\"],\\\"impactEndTime\\\":[\\\"\\\",\\\"2025-03-14T17:47:00.000Z\\\"],\\\"roles\\\":{\\\"0\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T16:44:02.789Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\\\",\\\"email\\\":\\\"jtatem@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Jason Tatem\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005T0000000nOUkIA", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:33.938338+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "M\\\",\\\"slackUserId\\\":\\\"WAXCLPH43\\\",\\\"createdBy\\\":\\\"\\\",\\\"modifiedBy\\\":\\\"\\\",\\\"createdAt\\\":\\\"2022-08-18T20:16:26.378Z\\\",\\\"modifiedAt\\\":\\\"2022-08-18T20:16:26.378Z\\\"},\\\"externalGusId\\\":null}],\\\"1\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T16:44:02.789Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"id\\\":\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"externalGusId\\\":null}]},\\\"workItem\\\":[null,{\\\"id\\\":\\\"7d192378-91af-4192-9bbc-81bae16cab9a\\\",\\\"workNumber\\\":\\\"W-1780450\\\",\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"valid\\\":null,\\\"sfid\\\":null}]},\\\"requestId\\\":\\\"9d07kr-0mk42w-r41xph-7zxqe1-1741974572403\\\",\\\"client\\\":\\\"icc-ui\\\"}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:33.938338+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741974578432, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:38.432897+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741974578432, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:38.432982+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974578432, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:49:38.155Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:38.433017+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974578432, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:38.433018+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974578433, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:38.433075+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741974578433, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:38.433183+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974578433, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T17:49:38.155Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:38.433189+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974578433, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-gus-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:38.433191+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974578433, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-gus-response]: {\"createdAt\":\"2025-03-14T17:49:38.155Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:38.433239+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741974578433, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:38.433289+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741974578433, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-work-item-updated' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:38.433399+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974578433, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:49:38.155Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"workItem\":{\"id\":\"7d192378-91af-4192-9bbc-81bae16cab9a\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":true,\"sfid\":\"a07B0000000VzLxIAK\"}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:38.433405+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974578433, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-work-item-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:38.433405+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974578433, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-work-item-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:38.433440+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741974578433, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:38.433487+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974578433, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T17:49:38.155Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"workItem\":{\"id\":\"7d192378-91af-4192-9bbc-81bae16cab9a\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":true,\"sfid\":\"a07B0000000VzLxIAK\"}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:38.433519+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974578433, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-work-item-updated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:38.433519+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741974578433, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-work-item-updated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:38.433523+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974673400, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2858455040,\"uptime\":1794402.71,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23761740,\"nice\":13940,\"sys\":3464230,\"idle\":1760720590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23666830,\"nice\":13830,\"sys\":3478020,\"idle\":1760945280,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6104,\"sum\":59614}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:51:13.400563+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741974673400, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:51:13.400680+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741974936767, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posted incident resolved message to Slack." }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:55:36.767554+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974936767, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Slack response: {\"ok\":true,\"channel\":\"C08HTQWFF8T\",\"ts\":\"1741974936.683879\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741974936.683879\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"<@WHM054K9U> resolved the incident. Would you also like to send a TCE?\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"attachments\":[{\"id\":1,\"blocks\":[{\"type\":\"section\",\"block_id\":\"G9gFS\",\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Status*:\\nResolved\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Category*:\\nInfrastructure\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Root Cause*:\\nChange\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Origin*:\\nAlert\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Origin Reference URL*:\\n\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impact*:\\nFeature Degradation\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impacted Clouds*:\\nCore Live on Falcon\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impact Start Time*:\\n\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impact End Time*:\\n\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Detected Time*:\\n\",\"verbatim\":false}]},{\"type\":\"section\",\"block_id\":\"tvQmW\",\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Origin USD Service or Feature*:\\n\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impacted USD Services or Features*:\\n\",\"verbatim\":false}]},{\"type\":\"actions\",\"block_id\":\"4kBb5\",\"elements\":[{\"type\":\"button\",\"action_id\":\"internal-comms-action-new\",\"text\":{\"type\":\"plain_text\",\"text\":\"Send TCE\",\"emoji\":true},\"style\":\"primary\",\"value\":\"TCE\"},{\"type\":\"button\",\"action_id\":\"action-mark-in-progress\",\"text\":{\"type\":\"plain_text\",\"text\":\"Mark in Progress\",\"emoji\":true},\"style\":\"primary\",\"value\":\"mark-in-progress\"},{\"type\":\"button\",\"action_id\":\"incident-resolve-close-action-resolve\",\"text\":{\"type\":\"plain_text\",\"text\":\"Update Resolve Fields\",\"emoji\":true},\"style\":\"primary\",\"value\":\"resolve\"},{\"type\":\"button\",\"action_id\":\"incident-resolve-close-action-summary\",\"text\":{\"type\":\"plain_text\",\"text\":\"Close Incident\",\"emoji\":true},\"style\":\"primary\",\"value\":\"close\"}]}],\"color\":\"#009FE2\",\"fallback\":\"Show resolved incident details\"}],\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"IrZ=o\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"user\",\"user_id\":\"WHM054K9U\"},{\"type\":\"text\",\"text\":\" resolved the incident. Would you also like to send a TCE?\"}]}]}],\"language\":{\"locale\":\"en-US\",\"is_reliable\":true}},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:55:36.767646+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741974973400, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2858401792,\"uptime\":1794702.71,\"totalMem\":4018155520,\"loadavg\":[0.1,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23764190,\"nice\":13940,\"sys\":3464620,\"idle\":1761016920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23669280,\"nice\":13830,\"sys\":3478420,\"idle\":1761241360,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6146,\"sum\":59602}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:56:13.400548+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741974973400, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:56:13.400640+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975028331, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.331570+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975028331, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-bridge-generated' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.331739+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975028331, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:57:08.316Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-d9675aca-94e2-4634-b037-3245f2882d3f\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\",\"isManaged\":true},\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.331782+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975028331, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-generated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.331785+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975028331, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-generated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.331840+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975028331, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.331928+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975028331, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T17:57:08.316Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-d9675aca-94e2-4634-b037-3245f2882d3f\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\",\"isManaged\":true},\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.331990+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975028331, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-bridge-generated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.331994+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741975028331, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-bridge-generated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.331994+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975028428, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.428535+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975028428, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.428771+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975028428, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:57:08.420Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-d9675aca-94e2-4634-b037-3245f2882d3f\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"ok\":true,\"id\":\"420d7d2c-6939-4785-aa6e-f0fbc3547b79\",\"serviceId\":\"PK9N4K7\",\"serviceName\":\"GUS: Airgap Operations Team Incident Escalation\",\"customMessage\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\nSeverity: Sev2\\nSlack Channel: #icc-icc-d9675aca-94e2-4634-b037-3245f2882d3f\\nBridge URL: --\\nAdditional Joining Info: --\\nAdditional Details: Team - AAG Incident Response\\nCase - \\nSeverity - Sev2\\nVoice Bridge - \\nSlack Channel - \\nYou have been paged for a Sev2 Govcloud incident, please join the bridge.\",\"additionalInfo\":{\"rule\":{\"name\":\"SEV2 Incident Page\"}},\"incidentSubject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"incidentDescription\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\"},\"client\":\"icc-rule-engine\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.428810+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975028428, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.428825+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975028428, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.428869+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975028428, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.428936+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975028428, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T17:57:08.420Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-d9675aca-94e2-4634-b037-3245f2882d3f\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"ok\":true,\"id\":\"420d7d2c-6939-4785-aa6e-f0fbc3547b79\",\"serviceId\":\"PK9N4K7\",\"serviceName\":\"GUS: Airgap Operations Team Incident Escalation\",\"customMessage\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\nSeverity: Sev2\\nSlack Channel: #icc-icc-d9675aca-94e2-4634-b037-3245f2882d3f\\nBridge URL: --\\nAdditional Joining Info: --\\nAdditional Details: Team - AAG Incident Response\\nCase - \\nSeverity - Sev2\\nVoice Bridge - \\nSlack Channel - \\nYou have been paged for a Sev2 Govcloud incident, please join the bridge.\",\"additionalInfo\":{\"rule\":{\"name\":\"SEV2 Incident Page\"}},\"incidentSubject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"incidentDescription\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\"},\"client\":\"icc-rule-engine\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.429013+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975028428, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-page-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.429014+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741975028428, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-page-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.429017+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975028429, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.429061+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975028429, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.429314+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975028429, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:57:08.421Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-d9675aca-94e2-4634-b037-3245f2882d3f\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"ok\":true,\"id\":\"099095c6-462b-4566-8c44-ccc494c2c1ef\",\"serviceId\":\"PZ6UMW4\",\"serviceName\":\"GUS: Gov Service Performance, Availability and Resilience (GovSPAR) Incident Escalation\",\"customMessage\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\nSeverity: Sev2\\nSlack Channel: #icc-icc-d9675aca-94e2-4634-b037-3245f2882d3f\\nBridge URL: --\\nAdditional Joining Info: --\\nAdditional Details: Team - AAG Incident Response\\nCase - \\nSeverity - Sev2\\nVoice Bridge - \\nSlack Channel - \\nYou have been paged for a Sev2 Govcloud incident, please join the bridge.\",\"additionalInfo\":{\"rule\":{\"name\":\"SEV2 Incident Page\"}},\"incidentSubject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"incidentDescription\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\"},\"client\":\"icc-rule-engine\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.429349+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975028429, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.429360+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975028429, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.429397+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975028429, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.429445+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975028429, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T17:57:08.421Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-d9675aca-94e2-4634-b037-3245f2882d3f\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"ok\":true,\"id\":\"099095c6-462b-4566-8c44-ccc494c2c1ef\",\"serviceId\":\"PZ6UMW4\",\"serviceName\":\"GUS: Gov Service Performance, Availability and Resilience (GovSPAR) Incident Escalation\",\"customMessage\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\nSeverity: Sev2\\nSlack Channel: #icc-icc-d9675aca-94e2-4634-b037-3245f2882d3f\\nBridge URL: --\\nAdditional Joining Info: --\\nAdditional Details: Team - AAG Incident Response\\nCase - \\nSeverity - Sev2\\nVoice Bridge - \\nSlack Channel - \\nYou have been paged for a Sev2 Govcloud incident, please join the bridge.\",\"additionalInfo\":{\"rule\":{\"name\":\"SEV2 Incident Page\"}},\"incidentSubject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"incidentDescription\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\"},\"client\":\"icc-rule-engine\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.429503+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975028429, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-page-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.429503+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741975028429, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-page-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.429504+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975028429, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.429570+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975028429, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.429780+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975028429, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:57:08.421Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-d9675aca-94e2-4634-b037-3245f2882d3f\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"ok\":true,\"id\":\"6f14533e-303a-47d4-9eeb-6d891d40f4d1\",\"serviceId\":\"P2HAI4O\",\"serviceName\":\"GUS: GovCloud Observability Incident Escalation\",\"customMessage\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\nSeverity: Sev2\\nSlack Channel: #icc-icc-d9675aca-94e2-4634-b037-3245f2882d3f\\nBridge URL: --\\nAdditional Joining Info: --\\nAdditional Details: Team - AAG Incident Response\\nCase - \\nSeverity - Sev2\\nVoice Bridge - \\nSlack Channel - \\nYou have been paged for a Sev2 Govcloud incident, please join the bridge.\",\"additionalInfo\":{\"rule\":{\"name\":\"SEV2 Incident Page\"}},\"incidentSubject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"incidentDescription\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\"},\"client\":\"icc-rule-engine\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.429811+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975028429, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.429825+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975028429, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.429862+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975028429, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.429908+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975028429, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T17:57:08.421Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-d9675aca-94e2-4634-b037-3245f2882d3f\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"ok\":true,\"id\":\"6f14533e-303a-47d4-9eeb-6d891d40f4d1\",\"serviceId\":\"P2HAI4O\",\"serviceName\":\"GUS: GovCloud Observability Incident Escalation\",\"customMessage\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\nSeverity: Sev2\\nSlack Channel: #icc-icc-d9675aca-94e2-4634-b037-3245f2882d3f\\nBridge URL: --\\nAdditional Joining Info: --\\nAdditional Details: Team - AAG Incident Response\\nCase - \\nSeverity - Sev2\\nVoice Bridge - \\nSlack Channel - \\nYou have been paged for a Sev2 Govcloud incident, please join the bridge.\",\"additionalInfo\":{\"rule\":{\"name\":\"SEV2 Incident Page\"}},\"incidentSubject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"incidentDescription\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\"},\"client\":\"icc-rule-engine\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.429964+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975028429, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-page-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.429965+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741975028429, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-page-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.429967+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975030512, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:10.512677+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975030512, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-report-created' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:10.512867+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975030512, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:57:10.505Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-d9675aca-94e2-4634-b037-3245f2882d3f\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:10.512872+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975030512, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:10.512889+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975030512, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:10.512946+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975030513, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:10.513037+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975030513, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T17:57:10.505Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-d9675aca-94e2-4634-b037-3245f2882d3f\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:10.513067+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975030513, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-report-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:10.513103+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741975030513, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-report-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:10.513104+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975035787, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.010775,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:15.787727+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975035787, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:15.787854+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975035949, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":161.439978,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:15.949432+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975035949, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:15.949469+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975041301, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:21.301646+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975041301, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:21.301772+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975041301, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:57:21.250Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tto1PYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:57:21.250Z\",\"recordId\":\"500EE00001Tto1PYAR\",\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"caseNumber\":\"73029614\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:21.301773+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975041301, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:21.301777+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975041301, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:21.301850+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975041301, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:21.301940+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975041301, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T17:57:21.250Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tto1PYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:57:21.250Z\",\"recordId\":\"500EE00001Tto1PYAR\",\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"caseNumber\":\"73029614\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:21.301941+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975041301, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-gus-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:21.301942+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975041301, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-gus-response]: {\"createdAt\":\"2025-03-14T17:57:21.250Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tto1PYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:57:21.250Z\",\"recordId\":\"500EE00001Tto1PYAR\",\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"caseNumber\":\"73029614\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:21.301960+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975054598, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "[IccKafkaProducer.produceInternalCommsSentEvent] Publishing internal comms delivery status: {\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"c9d465ed-d201-4aa7-8320-1ef7d1429757\",\"sequenceNumber\":7}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:34.598666+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975054598, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.iccMetricRequestExecute] - icc-internal-comms-response - undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:34.598714+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975054598, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:34.598728+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975054598, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:34.598809+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975054598, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:34.598968+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975054599, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to topic 'incident': {\"createdAt\":\"2025-03-14T17:57:34.598Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nCustomer Impact\\nMail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. \\n\\nWe have no reported cases from external customers.\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"c9d465ed-d201-4aa7-8320-1ef7d1429757\",\"sequenceNumber\":7}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:34.599140+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975054599, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to Kafka topic 'incident'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:34.599216+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975054599, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.iccMetricDurationTime] - icc-internal-comms-response - undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:34.599217+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975054599, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.22937600314617157\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:34.599217+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975054599, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.22937600314617157\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:34.599237+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975054599, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:34.599297+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975054606, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:34.607002+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975054607, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:34.607350+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975054607, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:57:34.598Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nCustomer Impact\\nMail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. \\n\\nWe have no reported cases from external customers.\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"c9d465ed-d201-4aa7-8320-1ef7d1429757\",\"sequenceNumber\":7}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:34.607460+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975054607, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:34.607461+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975054607, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:34.607469+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975054607, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:34.607534+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975054607, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T17:57:34.598Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nCustomer Impact\\nMail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. \\n\\nWe have no reported cases from external customers.\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"c9d465ed-d201-4aa7-8320-1ef7d1429757\",\"sequenceNumber\":7}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:34.607645+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975054607, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-internal-comms-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:34.607646+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741975054607, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-internal-comms-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:34.607648+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975065626, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:45.626182+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975065626, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:45.626553+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975065626, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:57:45.183Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nCustomer Impact\\nMail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. \\n\\nWe have no reported cases from external customers.\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"c9d465ed-d201-4aa7-8320-1ef7d1429757\",\"sequenceNumber\":7}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:45.626666+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975065626, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:45.626667+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975065626, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:45.626723+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975065626, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:45.626824+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975065626, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T17:57:45.183Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nCustomer Impact\\nMail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. \\n\\nWe have no reported cases from external customers.\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"c9d465ed-d201-4aa7-8320-1ef7d1429757\",\"sequenceNumber\":7}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:45.626921+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975065626, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-internal-comms-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:45.626923+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741975065626, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-internal-comms-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:45.626923+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975266329, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":321.199744,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:01:06.330782+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975266330, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:01:06.330785+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975273400, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2855931904,\"uptime\":1795002.71,\"totalMem\":4018155520,\"loadavg\":[0.03,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23766550,\"nice\":13940,\"sys\":3464970,\"idle\":1761313040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23671450,\"nice\":13830,\"sys\":3478800,\"idle\":1761537590,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6137,\"sum\":59609}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:01:13.400576+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975273400, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:01:13.400618+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975290027, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "successfully invited U02RUKY5S3A to channel C08HC7YFZ9V" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:01:30.027611+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975290027, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Inviting Slack bots" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:01:30.027613+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975290027, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No channels found in icc-slack-channel-invite-users event: {\"createdAt\":\"2025-03-14T18:01:29.596Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:57:22.445Z\"},\"eventObj\":{\"users\":[\"U02RUKY5S3A\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:01:30.027620+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975333400, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2855936000,\"uptime\":1795062.71,\"totalMem\":4018155520,\"loadavg\":[0.01,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23766950,\"nice\":13940,\"sys\":3465040,\"idle\":1761372280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23671880,\"nice\":13830,\"sys\":3478860,\"idle\":1761596850,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6121,\"sum\":59612}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:02:13.400538+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975333400, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:02:13.400708+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975511101, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":373.118111,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:05:11.102064+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975511102, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:05:11.102175+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741975873400, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2861588480,\"uptime\":1795602.71,\"totalMem\":4018155520,\"loadavg\":[0.04,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23771970,\"nice\":13940,\"sys\":3465790,\"idle\":1761904450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23676350,\"nice\":13830,\"sys\":3479580,\"idle\":1762129090,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6100,\"sum\":59605}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:11:13.400576+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741975873400, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:11:13.400691+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741976293400, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2852052992,\"uptime\":1796022.71,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23776700,\"nice\":13940,\"sys\":3466370,\"idle\":1762318320,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23680130,\"nice\":13830,\"sys\":3480190,\"idle\":1762543570,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6106,\"sum\":59613}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:18:13.400550+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741976293400, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:18:13.400657+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741976353404, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2851258368,\"uptime\":1796082.71,\"totalMem\":4018155520,\"loadavg\":[0.21,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23777050,\"nice\":13940,\"sys\":3466480,\"idle\":1762377540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23680520,\"nice\":13830,\"sys\":3480300,\"idle\":1762602720,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6099,\"sum\":59612}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:19:13.404592+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741976353404, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:19:13.404670+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741976953404, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2848333824,\"uptime\":1796682.71,\"totalMem\":4018155520,\"loadavg\":[0.03,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23781850,\"nice\":13940,\"sys\":3467280,\"idle\":1762969290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23685210,\"nice\":13830,\"sys\":3481080,\"idle\":1763194510,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6112,\"sum\":59602}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:13.404547+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741976953404, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:13.404606+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741976955954, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posted incident resolved message to Slack." }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:15.954984+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741976955954, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Slack response: {\"ok\":true,\"channel\":\"C08HRLTF40J\",\"ts\":\"1741976955.874839\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741976955.874839\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"<@U03JKDWTSGG> resolved the incident. Would you also like to send a TCE?\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"attachments\":[{\"id\":1,\"blocks\":[{\"type\":\"section\",\"block_id\":\"Z5\/G5\",\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Status*:\\nResolved\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Category*:\\nInfrastructure\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Root Cause*:\\nNot an Issue\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Origin*:\\nMonitoring\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Origin Reference URL*:\\nNA\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impact*:\\nNone\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impacted Clouds*:\\n\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impact Start Time*:\\n\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impact End Time*:\\n\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Detected Time*:\\n\",\"verbatim\":false}]},{\"type\":\"section\",\"block_id\":\"GK8Ea\",\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Origin USD Service or Feature*:\\n\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impacted USD Services or Features*:\\n\",\"verbatim\":false}]},{\"type\":\"actions\",\"block_id\":\"g9zwq\",\"elements\":[{\"type\":\"button\",\"action_id\":\"internal-comms-action-new\",\"text\":{\"type\":\"plain_text\",\"text\":\"Send TCE\",\"emoji\":true},\"style\":\"primary\",\"value\":\"TCE\"},{\"type\":\"button\",\"action_id\":\"action-mark-in-progress\",\"text\":{\"type\":\"plain_text\",\"text\":\"Mark in Progress\",\"emoji\":true},\"style\":\"primary\",\"value\":\"mark-in-progress\"},{\"type\":\"button\",\"action_id\":\"incident-resolve-close-action-resolve\",\"text\":{\"type\":\"plain_text\",\"text\":\"Update Resolve Fields\",\"emoji\":true},\"style\":\"primary\",\"value\":\"resolve\"},{\"type\":\"button\",\"action_id\":\"incident-resolve-close-action-summary\",\"text\":{\"type\":\"plain_text\",\"text\":\"Close Incident\",\"emoji\":true},\"style\":\"primary\",\"value\":\"close\"}]}],\"color\":\"#009FE2\",\"fallback\":\"Show resolved incident details\"}],\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"G37sz\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"user\",\"user_id\":\"U03JKDWTSGG\"},{\"type\":\"text\",\"text\":\" resolved the incident. Would you also like to send a TCE?\"}]}]}],\"language\":{\"locale\":\"en-US\",\"is_reliable\":true}},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:15.954989+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741976956033, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:16.033460+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741976956033, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:16.033629+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741976956033, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:29:15.974Z\",\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"responses\":[]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:16.033675+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741976956033, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:16.033718+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741976956033, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:16.033805+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741976956033, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:16.033961+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741976956033, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T18:29:15.974Z\",\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"responses\":[]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:16.034008+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741976956033, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-usd-resource-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:16.034040+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741976956033, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-usd-resource-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:16.034041+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741976961346, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:21.346250+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741976961346, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:21.346365+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741976961346, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:29:21.293Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"name\":\"Gulshankumar Shrawankumar Arora\",\"email\":\"gulshankumar.arora@salesforce.com\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TsV5kYAF\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T18:29:21.293Z\",\"recordId\":\"500EE00001TsV5kYAF\",\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"caseNumber\":\"73018038\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:21.346394+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741976961346, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:21.346428+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741976961346, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:21.346473+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741976961346, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:21.346582+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741976961346, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T18:29:21.293Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"name\":\"Gulshankumar Shrawankumar Arora\",\"email\":\"gulshankumar.arora@salesforce.com\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TsV5kYAF\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T18:29:21.293Z\",\"recordId\":\"500EE00001TsV5kYAF\",\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"caseNumber\":\"73018038\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:21.346585+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741976961346, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-gus-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:21.346647+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741976961346, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-gus-response]: {\"createdAt\":\"2025-03-14T18:29:21.293Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"name\":\"Gulshankumar Shrawankumar Arora\",\"email\":\"gulshankumar.arora@salesforce.com\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TsV5kYAF\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T18:29:21.293Z\",\"recordId\":\"500EE00001TsV5kYAF\",\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"caseNumber\":\"73018038\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:21.346647+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741976976946, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":7.224815,\"method\":\"configVarsMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:36.946369+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741976976946, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:36.946498+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741976976946, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.026036,\"method\":\"userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:36.946615+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741976976946, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:36.946674+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741976977075, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":129.280717,\"method\":\"authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:37.076086+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741976977076, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:37.076093+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741976977133, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":57.378906,\"method\":\"incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:37.133609+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741976977133, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:29:37.133615+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977013404, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2848215040,\"uptime\":1796742.71,\"totalMem\":4018155520,\"loadavg\":[0.08,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23782460,\"nice\":13940,\"sys\":3467350,\"idle\":1763028410,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23685970,\"nice\":13830,\"sys\":3481170,\"idle\":1763253540,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6297,\"sum\":59561}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:30:13.404587+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741977013404, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:30:13.404706+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741977037854, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:30:37.855121+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741977037855, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-closed' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:30:37.855384+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977037855, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:30:37.545Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"name\":\"Gulshankumar Shrawankumar Arora\",\"email\":\"gulshankumar.arora@salesforce.com\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:00.000Z\",\"severity\":\"Sev4\",\"status\":\"Closed\",\"origin\":\"Monitoring\",\"originReference\":\"NA\",\"impact\":[\"None\"],\"impactStartTime\":\"2025-03-14T09:33:00.000Z\",\"impactEndTime\":\"2025-03-14T11:00:00.000Z\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Not an Issue\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000LBRtYAO\",\"detectedByServiceOwner\":true,\"prbNumber\":null,\"proximateCause\":\"This was not any incident, ICC channel was created to request PCSK access so that some requested evidence can be provided for SOC Audit\",\"customerExperience\":\"No impact on customer\",\"immediateResolution\":\"No action was needed\",\"aarQuestions\":\"None\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"iie-kilan-devops\",\"closedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:30:37.512Z\",\"modifiedAt\":\"2025-03-14T18:30:37.512Z\",\"id\":\"eb8c7605-f3ae-456c-a102-56d4f2f1c766\"},\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:29:21.293Z\"},\"requestId\":\"d0dc38b0-85ce-662a-b07a-c30ecf53bd9a\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:30:37.855485+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977037855, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:30:37.855488+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977037855, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:30:37.855549+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741977037855, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:30:37.855648+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977037855, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T18:30:37.545Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"name\":\"Gulshankumar Shrawankumar Arora\",\"email\":\"gulshankumar.arora@salesforce.com\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:00.000Z\",\"severity\":\"Sev4\",\"status\":\"Closed\",\"origin\":\"Monitoring\",\"originReference\":\"NA\",\"impact\":[\"None\"],\"impactStartTime\":\"2025-03-14T09:33:00.000Z\",\"impactEndTime\":\"2025-03-14T11:00:00.000Z\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Not an Issue\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000LBRtYAO\",\"detectedByServiceOwner\":true,\"prbNumber\":null,\"proximateCause\":\"This was not any incident, ICC channel was created to request PCSK access so that some requested evidence can be provided for SOC Audit\",\"customerExperience\":\"No impact on customer\",\"immediateResolution\":\"No action was needed\",\"aarQuestions\":\"None\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"iie-kilan-devops\",\"closedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:30:37.512Z\",\"modifiedAt\":\"2025-03-14T18:30:37.512Z\",\"id\":\"eb8c7605-f3ae-456c-a102-56d4f2f1c766\"},\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:29:21.293Z\"},\"requestId\":\"d0dc38b0-85ce-662a-b07a-c30ecf53bd9a\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:30:37.855703+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977037855, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-incident-closed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:30:37.855801+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977037855, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Incident closed notification for [icc-incident-closed]: {\"createdAt\":\"2025-03-14T18:30:37.545Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"name\":\"Gulshankumar Shrawankumar Arora\",\"email\":\"gulshankumar.arora@salesforce.com\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:00.000Z\",\"severity\":\"Sev4\",\"status\":\"Closed\",\"origin\":\"Monitoring\",\"originReference\":\"NA\",\"impact\":[\"None\"],\"impactStartTime\":\"2025-03-14T09:33:00.000Z\",\"impactEndTime\":\"2025-03-14T11:00:00.000Z\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Not an Issue\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000LBRtYAO\",\"detectedByServiceOwner\":true,\"prbNumber\":null,\"proximateCause\":\"This was not any incident, ICC channel was created to request PCSK access so that some requested evidence can be provided for SOC Audit\",\"customerExperience\":\"No impact on customer\",\"immediateResolution\":\"No action was needed\",\"aarQuestions\":\"None\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"iie-kilan-devops\",\"closedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:30:37.512Z\",\"modifiedAt\":\"2025-03-14T18:30:37.512Z\",\"id\":\"eb8c7605-f3ae-456c-a102-56d4f2f1c766\"},\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:29:21.293Z\"},\"requestId\":\"d0dc38b0-85ce-662a-b07a-c30ecf53bd9a\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:30:37.855802+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741977038041, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posted incident closed message to Slack." }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:30:38.042121+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977038042, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Slack response: {\"ok\":true,\"channel\":\"C08HRLTF40J\",\"ts\":\"1741977037.973949\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741977037.973949\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"ICC is in the final stages of handling the incident - just a little more patience, and we’ll be good to go! :smile::+1:\\nIn the meantime, here are the closing details:\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"attachments\":[{\"id\":1,\"blocks\":[{\"type\":\"section\",\"block_id\":\"ntqgo\",\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Product Tag*:\\n\",\"verbatim\":true},{\"type\":\"mrkdwn\",\"text\":\"*Proximate Cause*:\\nThis was not any incident, ICC channel was created to request PCSK access so that some requested evidence can be provided for SOC Audit\",\"verbatim\":true},{\"type\":\"mrkdwn\",\"text\":\"*Customer Experience*:\\nNo impact on customer\",\"verbatim\":true},{\"type\":\"mrkdwn\",\"text\":\"*Immediate Resolution*:\\nNo action was needed\",\"verbatim\":true},{\"type\":\"mrkdwn\",\"text\":\"*AAR Questions*:\\nNone\",\"verbatim\":true}]}],\"color\":\"#009FE2\",\"fallback\":\"[no preview available]\"}],\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"22R\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"text\",\"text\":\"ICC is in the final stages of handling the incident - just a little more patience, and we’ll be good to go! \"},{\"type\":\"emoji\",\"name\":\"smile\",\"unicode\":\"1f604\"},{\"type\":\"emoji\",\"name\":\"+1\",\"unicode\":\"1f44d\"},{\"type\":\"text\",\"text\":\"\\nIn the meantime, here are the closing details:\"}]}]}],\"language\":{\"locale\":\"en-US\",\"is_reliable\":true}},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:30:38.042127+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741977047933, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:30:47.933541+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741977047933, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-ctc-lock-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:30:47.933612+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977047933, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"locks\":[],\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:30:47.933613+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977047933, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:30:47.933643+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977047933, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:30:47.933690+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741977047933, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:30:47.933791+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977047933, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"locks\":[],\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:30:47.933791+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977047933, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-ctc-lock-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:30:47.933825+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741977047933, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-ctc-lock-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:30:47.933826+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977058279, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.014568,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:30:58.280269+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741977058279, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:30:58.280273+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977058457, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":177.262182,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:30:58.457144+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741977058457, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:30:58.457169+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977133404, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2847916032,\"uptime\":1796862.71,\"totalMem\":4018155520,\"loadavg\":[0.04,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23783640,\"nice\":13940,\"sys\":3467510,\"idle\":1763146780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23687080,\"nice\":13830,\"sys\":3481310,\"idle\":1763371820,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6100,\"sum\":59619}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:32:13.404575+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741977133404, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:32:13.404638+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741977152942, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:32:32.942884+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741977152943, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:32:32.943488+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "{\"level\":20,\"time\":1741977152943,\"pid\":32,\"hostname\":\"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad\",\"name\":\"icc-common\",\"msg\":\"Kafka Consumer is returning ProcessedKafkaEvent {\\\"createdAt\\\":\\\"2025-03-14T18:32:32.911Z\\\",\\\"user\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"d9675aca-94e2-4634-b037-3245f2882d3f\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HC7YFZ9V\\\",\\\"name\\\":\\\"icc-73029614\\\"},\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"description\\\":\\\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\\\n\\\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\\n\\\\nCase created by @Neil Curtis in #govbot\\\",\\\"detectedTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/owh-inkc-coi\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\\\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T18:03:17.388Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:03:17.388Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"id\\\":\\\"0d61057e-7f26-440e-b8a0-8cb12b31be97\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:03:17.388Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"id\\\":\\\"9f9f1c82-098d-449f-a600-cba4c2d47176\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\\\",\\\"email\\\":\\\"neil.curtis@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Neil Curtis\\\",\\\"firstName\\\":\\\"Neil\\\",\\\"lastName\\\":\\\"Curtis\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000003OAJLIA4\\\",\\\"slackUserId\\\":\\\"WAWUYKTGR\\\",\\\"createdBy\\\":\\\"neil.curtis@salesforce.com\\\",\\\"modifiedBy\\\":\\\"neil.curtis@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-05-05T01:02:05.960Z\\\",\\\"modifiedAt\\\":\\\"2022-05-05T01:02:05.960Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T18:03:17.388Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:03:17.388Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"id\\\":\\\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\\\",\\\"name\\\":\\\"IncidentDocumentationOfficer\\\",\\\"displayName\\\":\\\"Incident Documentation Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\\\",\\\"email\\\":\\\"jinze.zhang@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"John Zhang\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE00000I74NuYAJ\\\",\\\"slackUserId\\\":\\\"U05RNBKJU8H\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-10-20T19:31:34.941Z\\\",\\\"modifiedAt\\\":\\\"2023-10-20T19:31:34.941Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"scrumTeamId\\\":\\\"a00EE000012LjV9YAK\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"caseNumber\\\":\\\"73029614\\\",\\\"caseRecordId\\\":\\\"500EE00001Tto1PYAR\\\",\\\"servicesImpacted\\\":[\\\"Gov Cloud CRM\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\\\",\\\"engagedAt\\\":\\\"2025-03-14T17:57:15.920Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T18:03:21.777Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/owh-inkc-coi\\\",\\\"sentBySlackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"sentBy\\\":\\\"Ray Han\\\",\\\"cloud\\\":\\\"GIA\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"duration\\\":\\\"35 minutes\\\",\\\"incidentCommander\\\":\\\"Neil Curtis\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAWUYKTGR\\\",\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"content\\\":{\\\"conditions\\\":\\\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major. The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\\\",\\\"actions\\\":\\\"We are running few Argus queries to further understand the issue.\\\"},\\\"sentAt\\\":\\\"2025-03-14T18:32:32.547Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C0449P2SUFL\\\"],\\\"emailAddresses\\\":[\\\"aag-incident-alerts@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"7b4619a4-d21f-4027-8f68-64b34c57b2c9\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/owh-inkc-coi\\\",\\\"sentBySlackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"sentBy\\\":\\\"Ray Han\\\",\\\"cloud\\\":\\\"GIA\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"duration\\\":\\\"35 minutes\\\",\\\"incidentCommander\\\":\\\"Neil Curtis\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAWUYKTGR\\\",\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"content\\\":{\\\"conditions\\\":\\\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major. The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\\\",\\\"actions\\\":\\\"We are running few Argus queries to further understand the issue.\\\"},\\\"sentAt\\\":\\\"2025-03-14T18:32:32.547Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/owh-inkc-coi\\\",\\\"sentBySlackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"sentBy\\\":\\\"Ray Han\\\",\\\"cloud\\\":\\\"GIA\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"202", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:32:32.943600+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "5-03-14T17:57:03.409Z\\\",\\\"duration\\\":\\\"9 minutes\\\",\\\"incidentCommander\\\":\\\"Neil Curtis\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAWUYKTGR\\\",\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"content\\\":{\\\"conditions\\\":\\\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major. The alert is currently self-resolved.\\\",\\\"actions\\\":\\\"We are paging out to stride team to investigate further on the alert.\\\"},\\\"sentAt\\\":\\\"2025-03-14T18:06:28.522Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"u9nutj-b0tbz8-5rmmw3-sqpmu-1741977152193\\\",\\\"client\\\":\\\"icc-ui\\\"}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:32:32.943600+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977152943, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:32:32.943601+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977152943, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:32:32.943639+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741977152943, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:32:32.943743+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "{\"level\":20,\"time\":1741977152943,\"pid\":32,\"hostname\":\"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad\",\"name\":\"icc-slack\",\"msg\":\"Received JSON event: {\\\"createdAt\\\":\\\"2025-03-14T18:32:32.911Z\\\",\\\"user\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"d9675aca-94e2-4634-b037-3245f2882d3f\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HC7YFZ9V\\\",\\\"name\\\":\\\"icc-73029614\\\"},\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"description\\\":\\\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\\\n\\\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\\n\\\\nCase created by @Neil Curtis in #govbot\\\",\\\"detectedTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/owh-inkc-coi\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\\\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T18:03:17.388Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:03:17.388Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"id\\\":\\\"0d61057e-7f26-440e-b8a0-8cb12b31be97\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:03:17.388Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"id\\\":\\\"9f9f1c82-098d-449f-a600-cba4c2d47176\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\\\",\\\"email\\\":\\\"neil.curtis@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Neil Curtis\\\",\\\"firstName\\\":\\\"Neil\\\",\\\"lastName\\\":\\\"Curtis\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000003OAJLIA4\\\",\\\"slackUserId\\\":\\\"WAWUYKTGR\\\",\\\"createdBy\\\":\\\"neil.curtis@salesforce.com\\\",\\\"modifiedBy\\\":\\\"neil.curtis@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-05-05T01:02:05.960Z\\\",\\\"modifiedAt\\\":\\\"2022-05-05T01:02:05.960Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T18:03:17.388Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:03:17.388Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"id\\\":\\\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\\\",\\\"name\\\":\\\"IncidentDocumentationOfficer\\\",\\\"displayName\\\":\\\"Incident Documentation Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\\\",\\\"email\\\":\\\"jinze.zhang@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"John Zhang\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE00000I74NuYAJ\\\",\\\"slackUserId\\\":\\\"U05RNBKJU8H\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-10-20T19:31:34.941Z\\\",\\\"modifiedAt\\\":\\\"2023-10-20T19:31:34.941Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"scrumTeamId\\\":\\\"a00EE000012LjV9YAK\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"caseNumber\\\":\\\"73029614\\\",\\\"caseRecordId\\\":\\\"500EE00001Tto1PYAR\\\",\\\"servicesImpacted\\\":[\\\"Gov Cloud CRM\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\\\",\\\"engagedAt\\\":\\\"2025-03-14T17:57:15.920Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T18:03:21.777Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/owh-inkc-coi\\\",\\\"sentBySlackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"sentBy\\\":\\\"Ray Han\\\",\\\"cloud\\\":\\\"GIA\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"duration\\\":\\\"35 minutes\\\",\\\"incidentCommander\\\":\\\"Neil Curtis\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAWUYKTGR\\\",\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"content\\\":{\\\"conditions\\\":\\\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major. The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\\\",\\\"actions\\\":\\\"We are running few Argus queries to further understand the issue.\\\"},\\\"sentAt\\\":\\\"2025-03-14T18:32:32.547Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C0449P2SUFL\\\"],\\\"emailAddresses\\\":[\\\"aag-incident-alerts@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"7b4619a4-d21f-4027-8f68-64b34c57b2c9\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/owh-inkc-coi\\\",\\\"sentBySlackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"sentBy\\\":\\\"Ray Han\\\",\\\"cloud\\\":\\\"GIA\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"duration\\\":\\\"35 minutes\\\",\\\"incidentCommander\\\":\\\"Neil Curtis\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAWUYKTGR\\\",\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"content\\\":{\\\"conditions\\\":\\\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major. The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\\\",\\\"actions\\\":\\\"We are running few Argus queries to further understand the issue.\\\"},\\\"sentAt\\\":\\\"2025-03-14T18:32:32.547Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/owh-inkc-coi\\\",\\\"sentBySlackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"sentBy\\\":\\\"Ray Han\\\",\\\"cloud\\\":\\\"GIA\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"du", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:32:32.943866+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "ration\\\":\\\"9 minutes\\\",\\\"incidentCommander\\\":\\\"Neil Curtis\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAWUYKTGR\\\",\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"content\\\":{\\\"conditions\\\":\\\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major. The alert is currently self-resolved.\\\",\\\"actions\\\":\\\"We are paging out to stride team to investigate further on the alert.\\\"},\\\"sentAt\\\":\\\"2025-03-14T18:06:28.522Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"u9nutj-b0tbz8-5rmmw3-sqpmu-1741977152193\\\",\\\"client\\\":\\\"icc-ui\\\"}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:32:32.943866+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977152943, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-internal-comms-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:32:32.944490+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "{\"level\":20,\"time\":1741977152944,\"pid\":32,\"hostname\":\"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad\",\"name\":\"icc-slack\",\"msg\":\"Handler for [icc-internal-comms-request]: {\\\"createdAt\\\":\\\"2025-03-14T18:32:32.911Z\\\",\\\"user\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"d9675aca-94e2-4634-b037-3245f2882d3f\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HC7YFZ9V\\\",\\\"name\\\":\\\"icc-73029614\\\"},\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"description\\\":\\\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\\\n\\\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\\n\\\\nCase created by @Neil Curtis in #govbot\\\",\\\"detectedTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/owh-inkc-coi\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\\\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T18:03:17.388Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:03:17.388Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"id\\\":\\\"0d61057e-7f26-440e-b8a0-8cb12b31be97\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:03:17.388Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"id\\\":\\\"9f9f1c82-098d-449f-a600-cba4c2d47176\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\\\",\\\"email\\\":\\\"neil.curtis@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Neil Curtis\\\",\\\"firstName\\\":\\\"Neil\\\",\\\"lastName\\\":\\\"Curtis\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000003OAJLIA4\\\",\\\"slackUserId\\\":\\\"WAWUYKTGR\\\",\\\"createdBy\\\":\\\"neil.curtis@salesforce.com\\\",\\\"modifiedBy\\\":\\\"neil.curtis@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-05-05T01:02:05.960Z\\\",\\\"modifiedAt\\\":\\\"2022-05-05T01:02:05.960Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T18:03:17.388Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:03:17.388Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"id\\\":\\\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\\\",\\\"name\\\":\\\"IncidentDocumentationOfficer\\\",\\\"displayName\\\":\\\"Incident Documentation Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\\\",\\\"email\\\":\\\"jinze.zhang@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"John Zhang\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE00000I74NuYAJ\\\",\\\"slackUserId\\\":\\\"U05RNBKJU8H\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-10-20T19:31:34.941Z\\\",\\\"modifiedAt\\\":\\\"2023-10-20T19:31:34.941Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"scrumTeamId\\\":\\\"a00EE000012LjV9YAK\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"caseNumber\\\":\\\"73029614\\\",\\\"caseRecordId\\\":\\\"500EE00001Tto1PYAR\\\",\\\"servicesImpacted\\\":[\\\"Gov Cloud CRM\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\\\",\\\"engagedAt\\\":\\\"2025-03-14T17:57:15.920Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T18:03:21.777Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/owh-inkc-coi\\\",\\\"sentBySlackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"sentBy\\\":\\\"Ray Han\\\",\\\"cloud\\\":\\\"GIA\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"duration\\\":\\\"35 minutes\\\",\\\"incidentCommander\\\":\\\"Neil Curtis\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAWUYKTGR\\\",\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"content\\\":{\\\"conditions\\\":\\\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major. The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\\\",\\\"actions\\\":\\\"We are running few Argus queries to further understand the issue.\\\"},\\\"sentAt\\\":\\\"2025-03-14T18:32:32.547Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C0449P2SUFL\\\"],\\\"emailAddresses\\\":[\\\"aag-incident-alerts@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"7b4619a4-d21f-4027-8f68-64b34c57b2c9\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/owh-inkc-coi\\\",\\\"sentBySlackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"sentBy\\\":\\\"Ray Han\\\",\\\"cloud\\\":\\\"GIA\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"duration\\\":\\\"35 minutes\\\",\\\"incidentCommander\\\":\\\"Neil Curtis\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAWUYKTGR\\\",\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"content\\\":{\\\"conditions\\\":\\\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major. The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\\\",\\\"actions\\\":\\\"We are running few Argus queries to further understand the issue.\\\"},\\\"sentAt\\\":\\\"2025-03-14T18:32:32.547Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/owh-inkc-coi\\\",\\\"sentBySlackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"sentBy\\\":\\\"Ray Han\\\",\\\"cloud\\\":\\\"GIA\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:32:32.944502+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "T17:57:03.409Z\\\",\\\"duration\\\":\\\"9 minutes\\\",\\\"incidentCommander\\\":\\\"Neil Curtis\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAWUYKTGR\\\",\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"content\\\":{\\\"conditions\\\":\\\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major. The alert is currently self-resolved.\\\",\\\"actions\\\":\\\"We are paging out to stride team to investigate further on the alert.\\\"},\\\"sentAt\\\":\\\"2025-03-14T18:06:28.522Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"u9nutj-b0tbz8-5rmmw3-sqpmu-1741977152193\\\",\\\"client\\\":\\\"icc-ui\\\"}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:32:32.944502+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977153145, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posting comm to external slack channel C0449P2SUFL - comm: {\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"sentBySlackUserId\":\"U032ZGTU5K7\",\"sentBy\":\"Ray Han\",\"cloud\":\"GIA\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"duration\":\"35 minutes\",\"incidentCommander\":\"Neil Curtis\",\"incidentCommanderSlackUserId\":\"WAWUYKTGR\",\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"team\":\"AAG Incident Response\",\"content\":{\"conditions\":\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major. The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\",\"actions\":\"We are running few Argus queries to further understand the issue.\"},\"sentAt\":\"2025-03-14T18:32:32.547Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C0449P2SUFL\"],\"emailAddresses\":[\"aag-incident-alerts@salesforce.com\"]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:32:33.145138+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977253404, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846830592,\"uptime\":1796982.71,\"totalMem\":4018155520,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23784670,\"nice\":13940,\"sys\":3467670,\"idle\":1763265020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23688100,\"nice\":13830,\"sys\":3481480,\"idle\":1763490330,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6107,\"sum\":59617}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:34:13.404578+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741977253404, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:34:13.404639+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977512830, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.013149,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:38:32.831071+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741977512831, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:38:32.831199+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977513010, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":179.611662,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:38:33.010940+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741977513011, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:38:33.011058+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977513124, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":113.832634,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:38:33.125025+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741977513125, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:38:33.125130+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977513420, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":295.733861,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:38:33.421040+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741977513421, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:38:33.421109+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977853408, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2847227904,\"uptime\":1797582.72,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23790080,\"nice\":13940,\"sys\":3468540,\"idle\":1763856390,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23692760,\"nice\":13830,\"sys\":3482340,\"idle\":1764081860,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6104,\"sum\":59603}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:44:13.408575+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741977853408, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:44:13.408774+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977958398, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":3117.02268,\"method\":\"CreateIncidentView.viewListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:45:58.398944+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741977958399, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:45:58.399081+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977966551, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":149.405541,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:46:06.551116+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741977966551, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:46:06.551175+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977974780, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.009006,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:46:14.780275+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741977974780, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:46:14.780378+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977974912, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":132.549639,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:46:14.913042+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741977974913, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:46:14.913164+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741977974966, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":53.611786,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:46:14.966886+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741977974966, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:46:14.966891+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741978026937, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.008297,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:47:06.938089+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741978026938, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:47:06.938139+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741978027104, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":166.26871,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:47:07.104619+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741978027104, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:47:07.104684+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741978027170, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":65.465527,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:47:07.170296+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741978027170, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:47:07.170354+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741978043135, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006612,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:47:23.136042+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741978043136, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:47:23.136123+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741978043255, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":119.524579,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:47:23.255764+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741978043255, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:47:23.255808+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741978043316, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":60.500255,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:47:23.316438+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741978043316, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:47:23.316555+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741978043357, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":294.356828,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:47:23.357308+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741978043357, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:47:23.357361+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741978291953, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.008529,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:51:31.953255+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741978291953, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:51:31.953355+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741978292123, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":169.625164,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:51:32.123129+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741978292123, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:51:32.123136+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741978292191, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":67.951327,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:51:32.191245+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741978292191, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:51:32.191254+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741978378912, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":70.559643,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:52:58.912767+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741978378912, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:52:58.912842+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741978420238, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":150.516362,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:53:40.238170+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741978420238, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:53:40.238212+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "{\"level\":20,\"time\":1741978510247,\"pid\":32,\"hostname\":\"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad\",\"name\":\"icc-slack\",\"msg\":\"IncidentsApi::updateIncident, response: {\\\"createdAt\\\":\\\"2025-03-14T18:46:05.215Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:55:09.516Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\\\",\\\"email\\\":\\\"dominick.blue@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Dominick Blue\\\",\\\"firstName\\\":\\\"Dominick\\\",\\\"lastName\\\":\\\"Blue\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000002OJOXYA4\\\",\\\"slackUserId\\\":\\\"U02NP5RGQQ7\\\",\\\"createdBy\\\":\\\"icc@aloha.sso\\\",\\\"modifiedBy\\\":\\\"dominick.blue@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-03-02T00:02:26.122Z\\\",\\\"modifiedAt\\\":\\\"2022-03-02T00:02:29.631Z\\\"},\\\"id\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\",\\\"subject\\\":\\\"Platfom events publish failures instance wide DEU124\\\",\\\"description\\\":\\\"Platfom events publish failures instance wide DEU124\\\\n\\\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\\\",\\\"caseRecordId\\\":\\\"500EE00001TtcuuYAB\\\",\\\"caseNumber\\\":\\\"73030750\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"CustomerInternal\\\",\\\"originReference\\\":\\\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741977440770739\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T18:46:00.000Z\\\",\\\"impactEndTime\\\":null,\\\"detectedTime\\\":\\\"2025-03-14T18:43:00.000Z\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T18:52:24.470Z\\\",\\\"team\\\":{\\\"createdAt\\\":\\\"2022-07-15T09:23:59.997Z\\\",\\\"modifiedAt\\\":\\\"2025-02-21T18:17:02.365Z\\\",\\\"id\\\":\\\"39c5cd5b-e3cc-43c2-b1da-ca23295c2ab2\\\",\\\"externalId\\\":\\\"a0090000000vv4hAAA\\\",\\\"scrumTeam\\\":{\\\"sfid\\\":\\\"a0090000000vv4hAAA\\\",\\\"name\\\":\\\"Site Reliability\\\",\\\"active\\\":true,\\\"parentCloud\\\":\\\"Customer Centric Reliability Engineering (CCRE)\\\",\\\"cloud\\\":\\\"Capacity and SR\\\",\\\"createdDate\\\":\\\"2009-06-10T02:00:08.000Z\\\",\\\"productOwner\\\":\\\"005EE000003JZ6nYAG\\\",\\\"pagerDutyEscalationServiceUrl\\\":null,\\\"engineeringManager\\\":\\\"005B00000018dRuIAI\\\",\\\"publicSlackChannel\\\":\\\"#SR\\\",\\\"quipUrl\\\":null,\\\"distributionLists\\\":null,\\\"pagerDutyPrimaryTeamUrl\\\":null,\\\"scrumMaster\\\":\\\"005B00000018dRuIAI\\\"},\\\"baseConfigJson\\\":null},\\\"slackChannel\\\":{\\\"createdAt\\\":\\\"2025-03-14T18:46:08.490Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:46:13.509Z\\\",\\\"id\\\":\\\"C08HLMRV19U\\\",\\\"name\\\":\\\"icc-73030750\\\"},\\\"pages\\\":[{\\\"createdAt\\\":\\\"2025-03-14T18:47:14.159Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:47:14.712Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\\\",\\\"email\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Nikita Aggarwal\\\",\\\"firstName\\\":\\\"Nikita\\\",\\\"lastName\\\":\\\"Aggarwal\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000007E8JRYA0\\\",\\\"slackUserId\\\":\\\"U03NM0MKSNQ\\\",\\\"createdBy\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"modifiedBy\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-08-01T22:10:34.305Z\\\",\\\"modifiedAt\\\":\\\"2022-08-01T22:10:34.305Z\\\"},\\\"id\\\":\\\"cd2c35e4-50e8-43d6-a0e9-04fe21d889da\\\",\\\"serviceId\\\":\\\"PM846U4\\\",\\\"serviceName\\\":\\\"(CP SRE USE ONLY) CP SRE Global IMS Response\\\",\\\"serviceLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PM846U4\\\",\\\"responderName\\\":\\\"Dominick Blue\\\",\\\"responderEmail\\\":\\\"dominick.blue@salesforce.com\\\",\\\"responderLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P5SH499\\\",\\\"incidentNumber\\\":14012505,\\\"incidentLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q2UK8ZIGM663IR\\\",\\\"success\\\":true,\\\"error\\\":null,\\\"sent\\\":true,\\\"customMessage\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Platfom events publish failures instance wide DEU124\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73030750\\\\nBridge URL: https:\/\/meet.google.com\/vwy-oqks-npc\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\\\nFind numbers in more regions on https:\/\/tel.meet\/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\\\n\\\\nAdditional Details: \\\"},{\\\"createdAt\\\":\\\"2025-03-14T18:49:51.545Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:49:52.083Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\\\",\\\"email\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Nikita Aggarwal\\\",\\\"firstName\\\":\\\"Nikita\\\",\\\"lastName\\\":\\\"Aggarwal\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000007E8JRYA0\\\",\\\"slackUserId\\\":\\\"U03NM0MKSNQ\\\",\\\"createdBy\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"modifiedBy\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-08-01T22:10:34.305Z\\\",\\\"modifiedAt\\\":\\\"2022-08-01T22:10:34.305Z\\\"},\\\"id\\\":\\\"3b3b9cc3-cdaf-4906-89f5-ae632f50f871\\\",\\\"serviceId\\\":\\\"PJ37K8D\\\",\\\"serviceName\\\":\\\"GUS: Platform Events Incident Escalation\\\",\\\"serviceLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PJ37K8D\\\",\\\"responderName\\\":\\\"Victor Hu\\\",\\\"responderEmail\\\":\\\"vhu@salesforce.com\\\",\\\"responderLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PUJ0MTO\\\",\\\"incidentNumber\\\":14012526,\\\"incidentLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1MI40LBNB4IVJ\\\",\\\"success\\\":true,\\\"error\\\":null,\\\"sent\\\":true,\\\"customMessage\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Platfom events publish failures instance wide DEU124\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73030750\\\\nBridge URL: https:\/\/meet.google.com\/vwy-oqks-npc\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\\\nFind numbers in more regions on https:\/\/tel.meet\/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\\\n\\\\nAdditional Details: \\\"}],\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T18:46:05.215Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:52:20.164Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\\\",\\\"email\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Nikita Aggarwal\\\",\\\"firstName\\\":\\\"Nikita\\\",\\\"lastName\\\":\\\"Aggarwal\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000007E8JRYA0\\\",\\\"slackUserId\\\":\\\"U03NM0MKSNQ\\\",\\\"createdBy\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"modifiedBy\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-08-01T22:10:34.305Z\\\",\\\"modifiedAt\\\":\\\"2022-08-01T22:10:34.305Z\\\"},\\\"id\\\":\\\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\\\",\\\"email\\\":\\\"dominick.blue@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Dominick Blue\\\",\\\"firstName\\\":\\\"Dominick\\\",\\\"lastName\\\":\\\"Blue\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000002OJOXYA4\\\",\\\"slackUserId\\\":\\\"U02NP5RGQQ7\\\",\\\"createdBy\\\":\\\"icc@aloha.sso\\\",\\\"modifiedBy\\\":\\\"dominick.blue@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-03-02T00:02:26.122Z\\\",\\\"modifiedAt\\\":\\\"2022-03-02T00:02:29.631Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"internalComms\\\":[],\\\"bridge\\\":{\\\"createdAt\\\":\\\"2025-03-14T18:46:09.370Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:46:09.370Z\\\",\\\"id\\\":\\\"3975d92f-14e8-44ee-8cd4-bf4d7f0a2627\\\",\\\"url\\\":\\\"https:\/\/meet.google.com\/vwy-oqks-npc\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\\\nFind numbers in more regions on https:\/\/tel.meet\/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\\\n\\\",\\\"isManaged\\\":true,\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\",\\\"folderId\\\":null},\\\"pageAcks\\\":[],\\\"workItem\\\":null,\\\"duplicateCaseNumber\\\":null,\\\"servicesImpacted\\\":[\\\"Core 1P\\\"],\\\"closedAt\\\":null,\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/ozfhAWri83X8\\\",\\\"engagedAt\\\":\\\"2025-03-14T18:46:19.414Z\\\",\\\"lastAttemptedForceExport\\\":null,\\\"lastExportStatus\\\":\\\"success\\\",\\\"incidentToCIs\\\":[{\\\"id\\\":\\\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\\\",\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\",\\\"createLock\\\":true,\\\"sfid\\\":\\\"aCqEE000000C0U50AK\\\",\\\"configurationItem\\\":{\\\"id\\\":\\\"a7JEE00000PbkGn2AJ\\\",\\\"name\\\":\\\"deu124\\\",\\\"type\\\":\\\"Hyperforce Cell\\\",\\\"path\\\":\\\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\\\",\\\"parentId\\\":\\\"a7JAH000000I3aG2AS\\\",\\\"status\\\":null,\\\"childrenCount\\\":-1},\\\"lock\\\":{\\\"createdAt\\\":\\\"2025-03-14T18:46:19.328Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:46:21.737Z\\\",\\\"id\\\":\\\"b0a16aee-1868-4801-9d51-2ad265427404\\\",\\\"status\\\":\\\"active\\\",\\\"description\\\":\\\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\\\",\\\"externalId\\\":\\\"a8LEE00001BXhoy2AD\\\"}}],\\\"timeline\\\":[{\\\"createdAt\\\":\\\"2025-03-14T18:52:24.656Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:52:24.521Z\\\",\\\"id\\\":\\\"3fe50c07-e42c-4bf4-942f-5bf7c7f48120\\\",\\\"type\\\":\\\"GUS_EXPORT_RESPONSE\\\",\\\"user\\\":null,\\\"client\\\":null,\\\"auditData\\\":{\\\"event\\\":\\\"incident_updated\\\",\\\"status\\\":\\\"success\\\",\\\"recordId\\\":\\\"500EE00001TtcuuYAB\\\",\\\"timestamp\\\":\\\"2025-03-14T18:52:24.470Z\\\",\\\"caseNumber\\\":\\\"73030750\\\",\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\"},\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\"},{\\\"createdAt\\\":\\\"2025-03-14T18:52:20.350Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:52:20.164Z\\\",\\\"id\\\":\\\"ac76b281-1bce-406c-98cd-b1261170439f\\\",\\\"type\\\":\\\"ROLES_UPDATED\\\",\\\"user\\\":{\\\"id\\\":\\\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\\\",\\\"email\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Nikita Aggarwal\\\",\\\"firstName\\\":\\\"Nikita\\\",\\\"lastName\\\":\\\"Aggarwal\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000007", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:55:10.247737+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "E8JRYA0\\\",\\\"slackUserId\\\":\\\"U03NM0MKSNQ\\\",\\\"createdBy\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"modifiedBy\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-08-01T22:10:34.305Z\\\",\\\"modifiedAt\\\":\\\"2022-08-01T22:10:34.305Z\\\"},\\\"client\\\":\\\"icc-slack-app\\\",\\\"auditData\\\":{\\\"roles\\\":[{\\\"id\\\":\\\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"user\\\":{\\\"id\\\":\\\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\\\",\\\"name\\\":\\\"Dominick Blue\\\",\\\"email\\\":\\\"dominick.blue@salesforce.com\\\",\\\"active\\\":true,\\\"profile\\\":\\\"icc standard user\\\",\\\"lastName\\\":\\\"Blue\\\",\\\"createdAt\\\":\\\"2022-03-02T00:02:26.122Z\\\",\\\"createdBy\\\":\\\"icc@aloha.sso\\\",\\\"firstName\\\":\\\"Dominick\\\",\\\"gusUserId\\\":\\\"005EE000002OJOXYA4\\\",\\\"modifiedAt\\\":\\\"2022-03-02T00:02:29.631Z\\\",\\\"modifiedBy\\\":\\\"dominick.blue@salesforce.com\\\",\\\"slackUserId\\\":\\\"U02NP5RGQQ7\\\"},\\\"createdAt\\\":\\\"2025-03-14T18:46:05.215Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"name\\\":\\\"SiteReliability\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"profile\\\":\\\"icc standard user\\\",\\\"lastName\\\":null,\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"firstName\\\":null,\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"slackUserId\\\":null},\\\"modifiedAt\\\":\\\"2025-03-14T18:52:20.164Z\\\",\\\"modifiedBy\\\":{\\\"id\\\":\\\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\\\",\\\"name\\\":\\\"Nikita Aggarwal\\\",\\\"email\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"active\\\":true,\\\"profile\\\":\\\"icc standard user\\\",\\\"lastName\\\":\\\"Aggarwal\\\",\\\"createdAt\\\":\\\"2022-08-01T22:10:34.305Z\\\",\\\"createdBy\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"firstName\\\":\\\"Nikita\\\",\\\"gusUserId\\\":\\\"005EE000007E8JRYA0\\\",\\\"modifiedAt\\\":\\\"2022-08-01T22:10:34.305Z\\\",\\\"modifiedBy\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"slackUserId\\\":\\\"U03NM0MKSNQ\\\"},\\\"displayName\\\":\\\"Incident Commander\\\",\\\"externalGusId\\\":null}]},\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\"},{\\\"createdAt\\\":\\\"2025-03-14T18:49:52.231Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:49:52.067Z\\\",\\\"id\\\":\\\"f7b2c2b9-af47-4dd4-a687-85dedc47710f\\\",\\\"type\\\":\\\"PAGE_RESPONSE\\\",\\\"user\\\":null,\\\"client\\\":null,\\\"auditData\\\":{\\\"id\\\":\\\"3b3b9cc3-cdaf-4906-89f5-ae632f50f871\\\",\\\"pdData\\\":{\\\"incident\\\":{\\\"id\\\":\\\"Q1MI40LBNB4IVJ\\\",\\\"body\\\":{\\\"details\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Platfom events publish failures instance wide DEU124\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73030750\\\\nBridge URL: https:\/\/meet.google.com\/vwy-oqks-npc\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\\\nFind numbers in more regions on https:\/\/tel.meet\/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\\\n\\\\nAdditional Details: \\\"},\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/incidents\/Q1MI40LBNB4IVJ\\\",\\\"type\\\":\\\"incident\\\",\\\"teams\\\":[{\\\"id\\\":\\\"PCERV3T\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/teams\/PCERV3T\\\",\\\"type\\\":\\\"team_reference\\\",\\\"summary\\\":\\\"GUS: Platform Events\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/teams\/PCERV3T\\\"}],\\\"title\\\":\\\"Incident: Platfom events publish failures instance wide DEU124\\\",\\\"status\\\":\\\"triggered\\\",\\\"service\\\":{\\\"id\\\":\\\"PJ37K8D\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/PJ37K8D\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GUS: Platform Events Incident Escalation\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PJ37K8D\\\"},\\\"summary\\\":\\\"[#14012526] Incident: Platfom events publish failures instance wide DEU124\\\",\\\"urgency\\\":\\\"high\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1MI40LBNB4IVJ\\\",\\\"priority\\\":null,\\\"created_at\\\":\\\"2025-03-14T18:49:51Z\\\",\\\"updated_at\\\":\\\"2025-03-14T18:49:51Z\\\",\\\"assignments\\\":[{\\\"at\\\":\\\"2025-03-14T18:49:51Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PUJ0MTO\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PUJ0MTO\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Victor Hu\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PUJ0MTO\\\"}}],\\\"description\\\":\\\"Incident: Platfom events publish failures instance wide DEU124\\\",\\\"resolved_at\\\":null,\\\"alert_counts\\\":{\\\"all\\\":0,\\\"resolved\\\":0,\\\"triggered\\\":0},\\\"assigned_via\\\":\\\"escalation_policy\\\",\\\"incident_key\\\":\\\"ba2e5aa8defb4ac3a7f8a1b532b0b7f4\\\",\\\"is_mergeable\\\":true,\\\"incident_type\\\":{\\\"name\\\":\\\"incident_default\\\"},\\\"alert_grouping\\\":null,\\\"incident_number\\\":14012526,\\\"pending_actions\\\":[{\\\"at\\\":\\\"2025-03-14T18:59:51Z\\\",\\\"type\\\":\\\"escalate\\\"}],\\\"acknowledgements\\\":[],\\\"escalation_policy\\\":{\\\"id\\\":\\\"PZ2K3OS\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/escalation_policies\/PZ2K3OS\\\",\\\"type\\\":\\\"escalation_policy_reference\\\",\\\"summary\\\":\\\"Platform Events Escalation Policy\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/PZ2K3OS\\\"},\\\"impacted_services\\\":[{\\\"id\\\":\\\"PJ37K8D\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/PJ37K8D\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GUS: Platform Events Incident Escalation\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PJ37K8D\\\"}],\\\"responder_requests\\\":[],\\\"subscriber_requests\\\":[],\\\"basic_alert_grouping\\\":null,\\\"incidents_responders\\\":[],\\\"last_status_change_at\\\":\\\"2025-03-14T18:49:51Z\\\",\\\"last_status_change_by\\\":{\\\"id\\\":\\\"PJ37K8D\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/PJ37K8D\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GUS: Platform Events Incident Escalation\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PJ37K8D\\\"},\\\"first_trigger_log_entry\\\":{\\\"id\\\":\\\"R64ONTBAXYHCEK75VCTOVUD3L2\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/log_entries\/R64ONTBAXYHCEK75VCTOVUD3L2\\\",\\\"type\\\":\\\"trigger_log_entry_reference\\\",\\\"summary\\\":\\\"Triggered through the website.\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1MI40LBNB4IVJ\/log_entries\/R64ONTBAXYHCEK75VCTOVUD3L2\\\"}}},\\\"success\\\":true,\\\"serviceId\\\":\\\"PJ37K8D\\\",\\\"responderId\\\":\\\"PUJ0MTO\\\",\\\"serviceLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PJ37K8D\\\",\\\"serviceName\\\":\\\"GUS: Platform Events Incident Escalation\\\",\\\"incidentLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1MI40LBNB4IVJ\\\",\\\"incidentTitle\\\":\\\"Incident: Platfom events publish failures instance wide DEU124\\\",\\\"pageTimestamp\\\":\\\"2025-03-14T18:49:52.008Z\\\",\\\"responderLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PUJ0MTO\\\",\\\"responderName\\\":\\\"Victor Hu\\\",\\\"incidentNumber\\\":\\\"14012526\\\",\\\"responderEmail\\\":\\\"vhu@salesforce.com\\\",\\\"incidentDetails\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Platfom events publish failures instance wide DEU124\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73030750\\\\nBridge URL: https:\/\/meet.google.com\/vwy-oqks-npc\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\\\nFind numbers in more regions on https:\/\/tel.meet\/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\\\n\\\\nAdditional Details: \\\"},\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\"},{\\\"createdAt\\\":\\\"2025-03-14T18:49:51.707Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:49:51.545Z\\\",\\\"id\\\":\\\"c613e50f-5d76-4dba-a939-654045ae7f1b\\\",\\\"type\\\":\\\"PAGE_REQUEST\\\",\\\"user\\\":{\\\"id\\\":\\\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\\\",\\\"email\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Nikita Aggarwal\\\",\\\"firstName\\\":\\\"Nikita\\\",\\\"lastName\\\":\\\"Aggarwal\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000007E8JRYA0\\\",\\\"slackUserId\\\":\\\"U03NM0MKSNQ\\\",\\\"createdBy\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"modifiedBy\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-08-01T22:10:34.305Z\\\",\\\"modifiedAt\\\":\\\"2022-08-01T22:10:34.305Z\\\"},\\\"client\\\":\\\"icc-ui\\\",\\\"auditData\\\":{\\\"id\\\":\\\"3b3b9cc3-cdaf-4906-89f5-ae632f50f871\\\",\\\"serviceId\\\":\\\"PJ37K8D\\\",\\\"serviceName\\\":\\\"GUS: Platform Events Incident Escalation\\\",\\\"customMessage\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Platfom events publish failures instance wide DEU124\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73030750\\\\nBridge URL: https:\/\/meet.google.com\/vwy-oqks-npc\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\\\nFind numbers in more regions on https:\/\/tel.meet\/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\\\n\\\\nAdditional Details: \\\"},\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\"},{\\\"createdAt\\\":\\\"2025-03-14T18:47:14.910Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:47:14.727Z\\\",\\\"id\\\":\\\"cac43a8a-70ee-474a-bd59-0f413ef78b3c\\\",\\\"type\\\":\\\"PAGE_RESPONSE\\\",\\\"user\\\":null,\\\"client\\\":null,\\\"auditData\\\":{\\\"id\\\":\\\"cd2c35e4-50e8-43d6-a0e9-04fe21d889da\\\",\\\"pdData\\\":{\\\"incident\\\":{\\\"id\\\":\\\"Q2UK8ZIGM663IR\\\",\\\"body\\\":{\\\"details\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Platfom events publish failures instance wide DEU124\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73030750\\\\nBridge URL: https:\/\/meet.google.com\/vwy-oqks-npc\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\\\nFind numbers in more regions on https:\/\/tel.meet\/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\\\n\\\\nAdditional Details: \\\"},\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/incidents\/Q2UK8ZIGM663IR\\\",\\\"type\\\":\\\"incident\\\",\\\"teams\\\":[{\\\"id\\\":\\\"P186O8B\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/teams\/P186O8B\\\",\\\"type\\\":\\\"team_reference\\\",\\\"summary\\\":\\\"CP SRE Global\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/teams\/P186O8B\\\"}],\\\"title\\\":\\\"Incident: Platfom events publish failures instance wide DEU124\\\",\\\"status\\\":\\\"triggered\\\",\\\"service\\\":{\\\"id\\\":\\\"PM846U4\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/PM846U4\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"(CP SRE USE ONLY) CP SRE Global IMS Response\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PM846U4\\\"},\\\"summary\\\":\\\"[#14012505] Incident: Platfom events publish failures instance wide DEU124\\\",\\\"urgency\\\":\\\"high\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q2UK8ZIGM663IR\\\",\\\"priority\\\":null,\\\"created_at\\\":\\\"2025-03-14T18:47:14Z\\\",\\\"updated_at\\\":\\\"2025-03-14T18:47:14Z\\\",\\\"assignments\\\":[{\\\"at\\\":\\\"2025-03-14T18:47:14Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P5SH499\\\",\\\"self\\", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:55:10.247737+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "\":\\\"https:\/\/api.pagerduty.com\/users\/P5SH499\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Dominick Blue\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P5SH499\\\"}}],\\\"description\\\":\\\"Incident: Platfom events publish failures instance wide DEU124\\\",\\\"resolved_at\\\":null,\\\"alert_counts\\\":{\\\"all\\\":0,\\\"resolved\\\":0,\\\"triggered\\\":0},\\\"assigned_via\\\":\\\"escalation_policy\\\",\\\"incident_key\\\":\\\"5ba7e9cc5c974985aaebb5c780c88bcb\\\",\\\"is_mergeable\\\":true,\\\"incident_type\\\":{\\\"name\\\":\\\"incident_default\\\"},\\\"alert_grouping\\\":null,\\\"incident_number\\\":14012505,\\\"pending_actions\\\":[{\\\"at\\\":\\\"2025-03-14T18:57:14Z\\\",\\\"type\\\":\\\"escalate\\\"},{\\\"at\\\":\\\"2025-03-15T06:47:14Z\\\",\\\"type\\\":\\\"resolve\\\"}],\\\"acknowledgements\\\":[],\\\"escalation_policy\\\":{\\\"id\\\":\\\"PTS92B1\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/escalation_policies\/PTS92B1\\\",\\\"type\\\":\\\"escalation_policy_reference\\\",\\\"summary\\\":\\\"CPSRE Global Escalation\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/PTS92B1\\\"},\\\"impacted_services\\\":[{\\\"id\\\":\\\"PM846U4\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/PM846U4\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"(CP SRE USE ONLY) CP SRE Global IMS Response\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PM846U4\\\"}],\\\"responder_requests\\\":[],\\\"subscriber_requests\\\":[],\\\"basic_alert_grouping\\\":null,\\\"incidents_responders\\\":[],\\\"last_status_change_at\\\":\\\"2025-03-14T18:47:14Z\\\",\\\"last_status_change_by\\\":{\\\"id\\\":\\\"PM846U4\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/PM846U4\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"(CP SRE USE ONLY) CP SRE Global IMS Response\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PM846U4\\\"},\\\"first_trigger_log_entry\\\":{\\\"id\\\":\\\"R8J2GJE1BPH9QITZ8WZAPQLMU1\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/log_entries\/R8J2GJE1BPH9QITZ8WZAPQLMU1\\\",\\\"type\\\":\\\"trigger_log_entry_reference\\\",\\\"summary\\\":\\\"Triggered through the website.\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q2UK8ZIGM663IR\/log_entries\/R8J2GJE1BPH9QITZ8WZAPQLMU1\\\"}}},\\\"success\\\":true,\\\"serviceId\\\":\\\"PM846U4\\\",\\\"responderId\\\":\\\"P5SH499\\\",\\\"serviceLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PM846U4\\\",\\\"serviceName\\\":\\\"(CP SRE USE ONLY) CP SRE Global IMS Response\\\",\\\"incidentLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q2UK8ZIGM663IR\\\",\\\"incidentTitle\\\":\\\"Incident: Platfom events publish failures instance wide DEU124\\\",\\\"pageTimestamp\\\":\\\"2025-03-14T18:47:14.628Z\\\",\\\"responderLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P5SH499\\\",\\\"responderName\\\":\\\"Dominick Blue\\\",\\\"incidentNumber\\\":\\\"14012505\\\",\\\"responderEmail\\\":\\\"dominick.blue@salesforce.com\\\",\\\"incidentDetails\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Platfom events publish failures instance wide DEU124\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73030750\\\\nBridge URL: https:\/\/meet.google.com\/vwy-oqks-npc\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\\\nFind numbers in more regions on https:\/\/tel.meet\/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\\\n\\\\nAdditional Details: \\\"},\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\"},{\\\"createdAt\\\":\\\"2025-03-14T18:47:14.314Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:47:14.159Z\\\",\\\"id\\\":\\\"93917291-626a-41a6-88d8-5c8d7a0e41b5\\\",\\\"type\\\":\\\"PAGE_REQUEST\\\",\\\"user\\\":{\\\"id\\\":\\\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\\\",\\\"email\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Nikita Aggarwal\\\",\\\"firstName\\\":\\\"Nikita\\\",\\\"lastName\\\":\\\"Aggarwal\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000007E8JRYA0\\\",\\\"slackUserId\\\":\\\"U03NM0MKSNQ\\\",\\\"createdBy\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"modifiedBy\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-08-01T22:10:34.305Z\\\",\\\"modifiedAt\\\":\\\"2022-08-01T22:10:34.305Z\\\"},\\\"client\\\":\\\"icc-slack-app\\\",\\\"auditData\\\":{\\\"id\\\":\\\"cd2c35e4-50e8-43d6-a0e9-04fe21d889da\\\",\\\"serviceId\\\":\\\"PM846U4\\\",\\\"customMessage\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Platfom events publish failures instance wide DEU124\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73030750\\\\nBridge URL: https:\/\/meet.google.com\/vwy-oqks-npc\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\\\nFind numbers in more regions on https:\/\/tel.meet\/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\\\n\\\\nAdditional Details: \\\"},\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\"},{\\\"createdAt\\\":\\\"2025-03-14T18:46:39.657Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:46:39.499Z\\\",\\\"id\\\":\\\"f8650d3c-cf18-4920-9d50-7a42467f6d7b\\\",\\\"type\\\":\\\"INCIDENT_REMINDER_TRIGGERED\\\",\\\"user\\\":null,\\\"client\\\":null,\\\"auditData\\\":{\\\"message\\\":\\\"Enable Recording AND Transcription for the Google Meet\\\",\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\",\\\"reminderId\\\":\\\"0faa59b9-45bf-4e5a-9c2b-f87bc05daa77\\\",\\\"reminderData\\\":{\\\"id\\\":\\\"0faa59b9-45bf-4e5a-9c2b-f87bc05daa77\\\",\\\"type\\\":\\\"REMINDER\\\",\\\"active\\\":true,\\\"message\\\":\\\"Enable Recording AND Transcription for the Google Meet\\\",\\\"audience\\\":[],\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\",\\\"offsetUnit\\\":\\\"m\\\",\\\"triggersAt\\\":\\\"2025-03-14T18:46:09.274Z\\\",\\\"isRecurring\\\":false,\\\"occurrences\\\":[],\\\"offsetValue\\\":0,\\\"additionalInfo\\\":{\\\"rule\\\":{\\\"name\\\":\\\"Reminder: Enable Recording and Transcription for Incident Bridges\\\",\\\"type\\\":\\\"elevated_users\\\"},\\\"status\\\":\\\"New\\\"},\\\"currentOccurrence\\\":0,\\\"inheritedFromTeamConfig\\\":true},\\\"additionalInfo\\\":{\\\"rule\\\":{\\\"name\\\":\\\"Reminder: Enable Recording and Transcription for Incident Bridges\\\",\\\"type\\\":\\\"elevated_users\\\"},\\\"status\\\":\\\"New\\\"},\\\"slackChannelId\\\":\\\"C08HLMRV19U\\\"},\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\"},{\\\"createdAt\\\":\\\"2025-03-14T18:46:26.413Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:46:26.281Z\\\",\\\"id\\\":\\\"e2cff99b-8223-4d67-92dd-a42e86f0f66b\\\",\\\"type\\\":\\\"GUS_EXPORT_RESPONSE\\\",\\\"user\\\":null,\\\"client\\\":null,\\\"auditData\\\":{\\\"event\\\":\\\"incident_updated\\\",\\\"status\\\":\\\"success\\\",\\\"recordId\\\":\\\"500EE00001TtcuuYAB\\\",\\\"timestamp\\\":\\\"2025-03-14T18:46:25.818Z\\\",\\\"caseNumber\\\":\\\"73030750\\\",\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\"},\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\"},{\\\"createdAt\\\":\\\"2025-03-14T18:46:24.910Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:46:24.781Z\\\",\\\"id\\\":\\\"db070779-5acb-4bc7-a79c-4cc2e65770e9\\\",\\\"type\\\":\\\"GUS_EXPORT_RESPONSE\\\",\\\"user\\\":null,\\\"client\\\":null,\\\"auditData\\\":{\\\"event\\\":\\\"incident_updated\\\",\\\"status\\\":\\\"success\\\",\\\"recordId\\\":\\\"500EE00001TtcuuYAB\\\",\\\"timestamp\\\":\\\"2025-03-14T18:46:24.729Z\\\",\\\"caseNumber\\\":\\\"73030750\\\",\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\"},\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\"},{\\\"createdAt\\\":\\\"2025-03-14T18:46:20.061Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:46:19.873Z\\\",\\\"id\\\":\\\"997f0114-94e7-4008-ba0e-c74702781ceb\\\",\\\"type\\\":\\\"INCIDENT_TO_CI_UPDATED\\\",\\\"user\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"client\\\":null,\\\"auditData\\\":{\\\"incidentToCIs\\\":[{\\\"id\\\":\\\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\\\",\\\"lock\\\":{\\\"id\\\":\\\"b0a16aee-1868-4801-9d51-2ad265427404\\\",\\\"status\\\":\\\"pending_response\\\",\\\"createdAt\\\":\\\"2025-03-14T18:46:19.328Z\\\",\\\"externalId\\\":null,\\\"modifiedAt\\\":\\\"2025-03-14T18:46:19.328Z\\\",\\\"description\\\":\\\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\\\"},\\\"sfid\\\":null,\\\"createLock\\\":true,\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\",\\\"configurationItem\\\":{\\\"id\\\":\\\"a7JEE00000PbkGn2AJ\\\",\\\"name\\\":\\\"deu124\\\",\\\"path\\\":\\\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\\\",\\\"type\\\":\\\"Hyperforce Cell\\\",\\\"status\\\":null,\\\"parentId\\\":\\\"a7JAH000000I3aG2AS\\\",\\\"childrenCount\\\":-1}}]},\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\"},{\\\"createdAt\\\":\\\"2025-03-14T18:46:20.040Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:46:19.733Z\\\",\\\"id\\\":\\\"c4374507-cae9-49cf-9965-f4c14b5cc1c2\\\",\\\"type\\\":\\\"INCIDENT_UPDATED\\\",\\\"user\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"client\\\":\\\"quantumks2s\\\",\\\"auditData\\\":{\\\"id\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"roles\\\":[{\\\"id\\\":\\\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"user\\\":{\\\"id\\\":\\\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\\\",\\\"name\\\":\\\"Nikita Aggarwal\\\",\\\"email\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"active\\\":true,\\\"profile\\\":\\\"icc standard user\\\",\\\"lastName\\\":\\\"Aggarwal\\\",\\\"createdAt\\\":\\\"2022-08-01T22:10:34.305Z\\\",\\\"createdBy\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"firstName\\\":\\\"Nikita\\\",\\\"gusUserId\\\":\\\"005EE000007E8JRYA0\\\",\\\"modifiedAt\\\":\\\"2022-08-01T22:10:34.305Z\\\",\\\"modifiedBy\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"slackUserId\\\":\\\"U03NM0MKSNQ\\\"},\\\"createdAt\\\":\\\"2025-03-14T18:46:05.215Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"name\\\":\\\"SiteReliability\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"profile\\\":\\\"icc standard user\\\",\\\"lastName\\\":null,\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"firstName\\\":null,\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"slackUserId\\\":null},\\\"modifiedAt\\\":\\\"2025-03-14T18:46:05.215Z\\\",\\\"modifiedBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"name\\\":\\\"SiteRelia", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:55:10.247737+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "bility\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"profile\\\":\\\"icc standard user\\\",\\\"lastName\\\":null,\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"firstName\\\":null,\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"slackUserId\\\":null},\\\"displayName\\\":\\\"Incident Commander\\\",\\\"externalGusId\\\":null}],\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/vwy-oqks-npc\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\\\nFind numbers in more regions on https:\/\/tel.meet\/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\\\n\\\"},\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"origin\\\":\\\"Customer - Internal\\\",\\\"status\\\":\\\"InProgress\\\",\\\"subject\\\":\\\"Platfom events publish failures instance wide DEU124\\\",\\\"category\\\":\\\"\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"createdAt\\\":\\\"2025-03-14T18:46:05.215Z\\\",\\\"engagedAt\\\":\\\"2025-03-14T18:46:19.414Z\\\",\\\"rootCause\\\":\\\"\\\",\\\"caseNumber\\\":\\\"73030750\\\",\\\"description\\\":\\\"Platfom events publish failures instance wide DEU124\\\\n\\\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\\\",\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/ozfhAWri83X8\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"caseRecordId\\\":\\\"500EE00001TtcuuYAB\\\",\\\"detectedTime\\\":\\\"2025-03-14T18:43:54.000Z\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HLMRV19U\\\",\\\"name\\\":\\\"icc-73030750\\\"},\\\"usdResources\\\":[],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T18:46:05.215Z\\\",\\\"originReference\\\":\\\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741977440770739\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"servicesImpacted\\\":[\\\"Core 1P\\\"],\\\"gusExportTimestamp\\\":\\\"2025-03-14T18:46:13.459Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\"},\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\"},{\\\"createdAt\\\":\\\"2025-03-14T18:46:19.727Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:46:19.406Z\\\",\\\"id\\\":\\\"bd6a2f6d-f672-463a-865b-8ae834d7e5d3\\\",\\\"type\\\":\\\"INCIDENT_UPDATED\\\",\\\"user\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"client\\\":\\\"quantumks2s\\\",\\\"auditData\\\":{\\\"id\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"roles\\\":[{\\\"id\\\":\\\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"user\\\":{\\\"id\\\":\\\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\\\",\\\"name\\\":\\\"Nikita Aggarwal\\\",\\\"email\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"active\\\":true,\\\"profile\\\":\\\"icc standard user\\\",\\\"lastName\\\":\\\"Aggarwal\\\",\\\"createdAt\\\":\\\"2022-08-01T22:10:34.305Z\\\",\\\"createdBy\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"firstName\\\":\\\"Nikita\\\",\\\"gusUserId\\\":\\\"005EE000007E8JRYA0\\\",\\\"modifiedAt\\\":\\\"2022-08-01T22:10:34.305Z\\\",\\\"modifiedBy\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"slackUserId\\\":\\\"U03NM0MKSNQ\\\"},\\\"createdAt\\\":\\\"2025-03-14T18:46:05.215Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"name\\\":\\\"SiteReliability\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"profile\\\":\\\"icc standard user\\\",\\\"lastName\\\":null,\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"firstName\\\":null,\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"slackUserId\\\":null},\\\"modifiedAt\\\":\\\"2025-03-14T18:46:05.215Z\\\",\\\"modifiedBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"name\\\":\\\"SiteReliability\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"profile\\\":\\\"icc standard user\\\",\\\"lastName\\\":null,\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"firstName\\\":null,\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"slackUserId\\\":null},\\\"displayName\\\":\\\"Incident Commander\\\",\\\"externalGusId\\\":null}],\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/vwy-oqks-npc\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\\\nFind numbers in more regions on https:\/\/tel.meet\/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\\\n\\\"},\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"origin\\\":\\\"Customer - Internal\\\",\\\"status\\\":\\\"InProgress\\\",\\\"subject\\\":\\\"Platfom events publish failures instance wide DEU124\\\",\\\"category\\\":\\\"\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"createdAt\\\":\\\"2025-03-14T18:46:05.215Z\\\",\\\"engagedAt\\\":\\\"2025-03-14T18:46:19.414Z\\\",\\\"rootCause\\\":\\\"\\\",\\\"caseNumber\\\":\\\"73030750\\\",\\\"description\\\":\\\"Platfom events publish failures instance wide DEU124\\\\n\\\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\\\",\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/ozfhAWri83X8\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"caseRecordId\\\":\\\"500EE00001TtcuuYAB\\\",\\\"detectedTime\\\":\\\"2025-03-14T18:43:54.000Z\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HLMRV19U\\\",\\\"name\\\":\\\"icc-73030750\\\"},\\\"usdResources\\\":[],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T18:46:05.215Z\\\",\\\"originReference\\\":\\\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741977440770739\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"servicesImpacted\\\":[],\\\"gusExportTimestamp\\\":\\\"2025-03-14T18:46:13.459Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\"},\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\"},{\\\"createdAt\\\":\\\"2025-03-14T18:46:14.122Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:46:13.509Z\\\",\\\"id\\\":\\\"6090baa5-34c6-4ed2-8605-0529aa68dfe2\\\",\\\"type\\\":\\\"SLACK_CHANNEL_RENAMED\\\",\\\"user\\\":null,\\\"client\\\":null,\\\"auditData\\\":{\\\"id\\\":\\\"C08HLMRV19U\\\",\\\"name\\\":\\\"icc-73030750\\\",\\\"createdAt\\\":\\\"2025-03-14T18:46:08.490Z\\\",\\\"createdBy\\\":null,\\\"modifiedAt\\\":\\\"2025-03-14T18:46:13.509Z\\\",\\\"modifiedBy\\\":null},\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\"},{\\\"createdAt\\\":\\\"2025-03-14T18:46:13.645Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:46:13.509Z\\\",\\\"id\\\":\\\"6fafe0c7-4657-48f2-8ac1-95395dd1ad0b\\\",\\\"type\\\":\\\"GUS_EXPORT_RESPONSE\\\",\\\"user\\\":null,\\\"client\\\":null,\\\"auditData\\\":{\\\"event\\\":\\\"incident_created\\\",\\\"status\\\":\\\"success\\\",\\\"recordId\\\":\\\"500EE00001TtcuuYAB\\\",\\\"timestamp\\\":\\\"2025-03-14T18:46:13.459Z\\\",\\\"caseNumber\\\":\\\"73030750\\\",\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\"},\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\"},{\\\"createdAt\\\":\\\"2025-03-14T18:46:09.710Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:46:09.370Z\\\",\\\"id\\\":\\\"4b760df0-bbaa-4418-a7f1-f9c1b6342b94\\\",\\\"type\\\":\\\"BRIDGE_CREATED\\\",\\\"user\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"client\\\":null,\\\"auditData\\\":{\\\"id\\\":\\\"3975d92f-14e8-44ee-8cd4-bf4d7f0a2627\\\",\\\"url\\\":\\\"https:\/\/meet.google.com\/vwy-oqks-npc\\\",\\\"createdAt\\\":\\\"2025-03-14T18:46:09.370Z\\\",\\\"createdBy\\\":\\\"SiteReliability\\\",\\\"isManaged\\\":true,\\\"modifiedAt\\\":\\\"2025-03-14T18:46:09.370Z\\\",\\\"modifiedBy\\\":\\\"SiteReliability\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\\\nFind numbers in more regions on https:\/\/tel.meet\/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\\\n\\\"},\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\"},{\\\"createdAt\\\":\\\"2025-03-14T18:46:08.808Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:46:08.490Z\\\",\\\"id\\\":\\\"e6b2bc0f-60ff-4dba-9205-2718c0cfa6dc\\\",\\\"type\\\":\\\"SLACK_CHANNEL_CREATED\\\",\\\"user\\\":null,\\\"client\\\":null,\\\"auditData\\\":{\\\"id\\\":\\\"C08HLMRV19U\\\",\\\"name\\\":\\\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\\\",\\\"is_im\\\":false,\\\"topic\\\":{\\\"value\\\":\\\"\\\",\\\"creator\\\":\\\"\\\",\\\"last_set\\\":0},\\\"created\\\":1741977966,\\\"creator\\\":\\\"U02Q288NF7W\\\",\\\"is_mpim\\\":false,\\\"purpose\\\":{\\\"value\\\":\\\"\\\",\\\"creator\\\":\\\"\\\",\\\"last_set\\\":0},\\\"updated\\\":1741977966979,\\\"is_group\\\":false,\\\"is_moved\\\":0,\\\"priority\\\":0,\\\"unlinked\\\":0,\\\"is_member\\\":true,\\\"is_shared\\\":false,\\\"last_read\\\":\\\"0000000000.000000\\\",\\\"is_channel\\\":true,\\\"is_general\\\":false,\\\"is_private\\\":false,\\\"is_archived\\\":false,\\\"is_ext_shared\\\":false,\\\"is_org_shared\\\":false,\\\"pending_shared\\\":[],\\\"previous_names\\\":[],\\\"context_team_id\\\":\\\"T01GST6QY0G\\\",\\\"name_normalized\\\":\\\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\\\",\\\"shared_team_ids\\\":[\\\"T01GST6QY0G\\\"],\\\"internal_team_ids\\\":[\\\"T01GST6QY0G\\\"],\\\"parent_conversation\\\":null,\\\"is_pending_ext_shared\\\":false,\\\"pending_connected_team_ids\\\":[]},\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\"},{\\\"createdAt\\\":\\\"2025-03-14T18:46:08.660Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:46:08.490Z\\\",\\\"id\\\":\\\"a00332f5-51ed-4c59-a3b0-21b5257505d9\\\",\\\"type\\\":\\\"BRIDGE_TO_GENERATE\\\",\\\"user\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"client\\\":null,\\\"auditData\\\":{\\\"url\\\":\\\"\\\",\\\"isManaged\\\":true,\\\"additionalJoiningInfo\\\":\\\"\\\"},\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\"},{\\\"createdAt\\\":\\\"2025-03-14T18:46:06.708Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:46:06.710Z\\\",\\\"id\\\":\\\"91ffb128-9903-4c21-9375-67e1bb0c5484\\\",\\\"type\\\":\\\"INCIDENT_CREATED\\\",\\\"user\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc stan", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:55:10.247737+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "dard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"client\\\":\\\"quantumks2s\\\",\\\"auditData\\\":{\\\"id\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"roles\\\":[{\\\"id\\\":\\\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"user\\\":{\\\"id\\\":\\\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\\\",\\\"name\\\":\\\"Nikita Aggarwal\\\",\\\"email\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"active\\\":true,\\\"profile\\\":\\\"icc standard user\\\",\\\"lastName\\\":\\\"Aggarwal\\\",\\\"createdAt\\\":\\\"2022-08-01T22:10:34.305Z\\\",\\\"createdBy\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"firstName\\\":\\\"Nikita\\\",\\\"gusUserId\\\":\\\"005EE000007E8JRYA0\\\",\\\"modifiedAt\\\":\\\"2022-08-01T22:10:34.305Z\\\",\\\"modifiedBy\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"slackUserId\\\":\\\"U03NM0MKSNQ\\\"},\\\"createdAt\\\":\\\"2025-03-14T18:46:05.215Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"name\\\":\\\"SiteReliability\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"profile\\\":\\\"icc standard user\\\",\\\"lastName\\\":null,\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"firstName\\\":null,\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"slackUserId\\\":null},\\\"modifiedAt\\\":\\\"2025-03-14T18:46:05.215Z\\\",\\\"modifiedBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"name\\\":\\\"SiteReliability\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"profile\\\":\\\"icc standard user\\\",\\\"lastName\\\":null,\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"firstName\\\":null,\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"slackUserId\\\":null},\\\"displayName\\\":\\\"Incident Commander\\\",\\\"externalGusId\\\":null}],\\\"bridge\\\":{\\\"url\\\":\\\"\\\",\\\"additionalJoiningInfo\\\":\\\"\\\"},\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"origin\\\":\\\"Customer - Internal\\\",\\\"status\\\":\\\"New\\\",\\\"subject\\\":\\\"Platfom events publish failures instance wide DEU124\\\",\\\"category\\\":\\\"\\\",\\\"invitees\\\":[\\\"U03NM0MKSNQ\\\"],\\\"severity\\\":\\\"Sev2\\\",\\\"createdAt\\\":\\\"2025-03-14T18:46:05.215Z\\\",\\\"engagedAt\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"caseNumber\\\":\\\"\\\",\\\"inviteBots\\\":[\\\"U02DWLVTKB9\\\",\\\"U01UPBJAV5F\\\",\\\"U02GXBX8PUZ\\\",\\\"U03LNRS637U\\\",\\\"U032QNNKMT7\\\",\\\"U06Q54CS88M\\\"],\\\"description\\\":\\\"Platfom events publish failures instance wide DEU124\\\\n\\\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\\\",\\\"quipDocLink\\\":\\\"\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"caseRecordId\\\":\\\"\\\",\\\"detectedTime\\\":\\\"2025-03-14T18:43:54.000Z\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"\\\",\\\"name\\\":\\\"\\\"},\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T18:46:05.215Z\\\",\\\"originReference\\\":\\\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741977440770739\\\",\\\"servicesImpacted\\\":[],\\\"gusExportTimestamp\\\":\\\"\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\"},\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\"}],\\\"scheduledActivities\\\":[{\\\"id\\\":\\\"0faa59b9-45bf-4e5a-9c2b-f87bc05daa77\\\",\\\"type\\\":\\\"REMINDER\\\",\\\"active\\\":true,\\\"message\\\":\\\"Enable Recording AND Transcription for the Google Meet\\\",\\\"audience\\\":[],\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\",\\\"offsetUnit\\\":\\\"m\\\",\\\"triggersAt\\\":\\\"2025-03-14T18:46:09.274Z\\\",\\\"isRecurring\\\":false,\\\"occurrences\\\":[],\\\"offsetValue\\\":0,\\\"additionalInfo\\\":{\\\"rule\\\":{\\\"name\\\":\\\"Reminder: Enable Recording and Transcription for Incident Bridges\\\",\\\"type\\\":\\\"elevated_users\\\"},\\\"status\\\":\\\"New\\\"},\\\"currentOccurrence\\\":0,\\\"inheritedFromTeamConfig\\\":true},{\\\"id\\\":\\\"034cf655-4052-4fb4-b3b7-ddeb24eef354\\\",\\\"type\\\":\\\"REMINDER\\\",\\\"active\\\":true,\\\"message\\\":\\\"Try out the ICC Trust Integration with \/icc-trust in Slack or the overflow menu in the Web UI\\\",\\\"audience\\\":[],\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\",\\\"offsetUnit\\\":\\\"m\\\",\\\"triggersAt\\\":\\\"2025-03-14T18:56:20.238Z\\\",\\\"isRecurring\\\":false,\\\"occurrences\\\":[],\\\"offsetValue\\\":10,\\\"additionalInfo\\\":{\\\"rule\\\":{\\\"name\\\":\\\"Incident Sev2 Reminders\\\",\\\"type\\\":\\\"team\\\"},\\\"status\\\":\\\"InProgress\\\"},\\\"currentOccurrence\\\":0,\\\"inheritedFromTeamConfig\\\":true}],\\\"swimlanes\\\":[],\\\"usdResources\\\":[]}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:55:10.247737+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741978753408, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845880320,\"uptime\":1798482.72,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23798200,\"nice\":13940,\"sys\":3469760,\"idle\":1764743790,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23701690,\"nice\":13830,\"sys\":3483650,\"idle\":1764969230,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6102,\"sum\":59606}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:59:13.408580+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741978753408, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:59:13.408672+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741978813408, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845831168,\"uptime\":1798542.72,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23798570,\"nice\":13940,\"sys\":3469840,\"idle\":1764802940,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23702060,\"nice\":13830,\"sys\":3483730,\"idle\":1765028410,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6102,\"sum\":59603}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:00:13.408563+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741978813408, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:00:13.408711+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741978861508, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":83.426302,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:01:01.509025+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741978861509, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:01:01.509058+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741978888738, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":331.560299,\"method\":\"AppHomeOpenedEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:01:28.738906+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741978888738, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:01:28.738982+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741978933412, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845343744,\"uptime\":1798662.72,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23799700,\"nice\":13940,\"sys\":3470040,\"idle\":1764921360,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23703500,\"nice\":13830,\"sys\":3483920,\"idle\":1765146640,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6147,\"sum\":59596}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:02:13.412561+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741978933412, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:02:13.412644+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741979113408, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2844307456,\"uptime\":1798842.72,\"totalMem\":4018155520,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23801930,\"nice\":13940,\"sys\":3470300,\"idle\":1765098810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23705400,\"nice\":13830,\"sys\":3484170,\"idle\":1765324240,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6105,\"sum\":59610}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:05:13.408558+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741979113408, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:05:13.408665+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741979533408, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2852806656,\"uptime\":1799262.72,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23806560,\"nice\":13940,\"sys\":3470990,\"idle\":1765512490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23709350,\"nice\":13830,\"sys\":3484810,\"idle\":1765738310,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6109,\"sum\":59600}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:12:13.408559+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741979533408, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:12:13.408693+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741979653408, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2851741696,\"uptime\":1799382.72,\"totalMem\":4018155520,\"loadavg\":[0.02,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23807380,\"nice\":13940,\"sys\":3471180,\"idle\":1765630900,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23710360,\"nice\":13830,\"sys\":3484960,\"idle\":1765856700,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6099,\"sum\":59610}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:14:13.408561+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741979653408, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:14:13.408686+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741979680548, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.00864,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:14:40.548253+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741979680548, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:14:40.548363+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741979680732, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":184.481597,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:14:40.732978+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741979680732, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:14:40.733036+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741979680740, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0,\"method\":\"C01RXMDJV5J\",\"path\":\"U02Q288NF7W\",\"statusCode\":1}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:14:40.740797+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741979680740, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:14:40.740848+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741979689478, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":324.23501,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:14:49.478810+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741979689478, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:14:49.478842+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741979713408, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2850779136,\"uptime\":1799442.72,\"totalMem\":4018155520,\"loadavg\":[0.44,0.15,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23807950,\"nice\":13940,\"sys\":3471260,\"idle\":1765690010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23711220,\"nice\":13830,\"sys\":3485060,\"idle\":1765915750,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":7383,\"sum\":59566}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:15:13.408579+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741979713408, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:15:13.408702+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741979753765, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.0164,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:15:53.765597+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741979753765, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:15:53.765710+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741979753926, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":161.24874,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:15:53.927105+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741979753927, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:15:53.927171+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741979893408, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2849185792,\"uptime\":1799622.72,\"totalMem\":4018155520,\"loadavg\":[0.02,0.07,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23809520,\"nice\":13940,\"sys\":3471550,\"idle\":1765867540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23713390,\"nice\":13830,\"sys\":3485350,\"idle\":1766093260,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6107,\"sum\":59607}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:18:13.408564+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741979893408, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:18:13.408700+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741979953408, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2848604160,\"uptime\":1799682.72,\"totalMem\":4018155520,\"loadavg\":[0,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23809990,\"nice\":13940,\"sys\":3471630,\"idle\":1765926720,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23713790,\"nice\":13830,\"sys\":3485420,\"idle\":1766152440,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6106,\"sum\":59612}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:19:13.408585+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741979953408, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:19:13.408678+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980007202, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":16.771907,\"method\":\"configVarsMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:20:07.202204+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741980007202, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:20:07.202297+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980007202, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.02213,\"method\":\"userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:20:07.202393+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741980007202, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:20:07.202458+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980007345, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":142.800723,\"method\":\"authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:20:07.345372+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741980007345, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:20:07.345481+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980007428, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":83.394816,\"method\":\"incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:20:07.428998+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741980007429, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:20:07.429106+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980007429, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "IncidentsApi::updateIncident, {\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"incidentData\":{\"severity\":\"Sev1\",\"origin\":\"CustomerInternal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741977440770739\",\"category\":\"\",\"rootCause\":\"\",\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"impact\":[\"PerformanceDegradation\"],\"servicesImpacted\":[\"Core 1P\"],\"workItem\":{\"workNumber\":\"\"},\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"2025-03-14T18:00:00.000Z\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"usdResources\":[]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:20:07.429758+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741980428489, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.489497+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741980428489, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-scheduled-activity-executed' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.489646+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980428489, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.438Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\"},\"eventObj\":{\"type\":\"PAGE\",\"message\":\"Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https:\/\/meet.google.com\/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"audience\":[{\"id\":\"PE21PIW\",\"name\":\"GovCloud SR Management\",\"status\":\"active\"}],\"offsetUnit\":\"m\",\"isRecurring\":false,\"offsetValue\":90,\"inheritedFromTeamConfig\":true,\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"additionalInfo\":{\"rule\":{\"name\":\"Sev2 Incident SR Management Page\"}},\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev2\",\"errors\":{},\"operator\":\"equal\"}]},\"id\":\"ef26a507-e654-4eb4-81e3-2b20f253f0cc\",\"slackChannelId\":\"C08HC7YFZ9V\"},\"client\":\"icc-rule-engine\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.489704+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980428489, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.489705+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980428489, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.489762+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741980428489, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.489876+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980428489, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T19:27:08.438Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\"},\"eventObj\":{\"type\":\"PAGE\",\"message\":\"Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https:\/\/meet.google.com\/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"audience\":[{\"id\":\"PE21PIW\",\"name\":\"GovCloud SR Management\",\"status\":\"active\"}],\"offsetUnit\":\"m\",\"isRecurring\":false,\"offsetValue\":90,\"inheritedFromTeamConfig\":true,\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"additionalInfo\":{\"rule\":{\"name\":\"Sev2 Incident SR Management Page\"}},\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev2\",\"errors\":{},\"operator\":\"equal\"}]},\"id\":\"ef26a507-e654-4eb4-81e3-2b20f253f0cc\",\"slackChannelId\":\"C08HC7YFZ9V\"},\"client\":\"icc-rule-engine\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.489877+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980428489, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-scheduled-activity-executed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.490183+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980428489, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Incident triggered notification: {\"createdAt\":\"2025-03-14T19:27:08.438Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\"},\"eventObj\":{\"type\":\"PAGE\",\"message\":\"Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https:\/\/meet.google.com\/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"audience\":[{\"id\":\"PE21PIW\",\"name\":\"GovCloud SR Management\",\"status\":\"active\"}],\"offsetUnit\":\"m\",\"isRecurring\":false,\"offsetValue\":90,\"inheritedFromTeamConfig\":true,\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"additionalInfo\":{\"rule\":{\"name\":\"Sev2 Incident SR Management Page\"}},\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev2\",\"errors\":{},\"operator\":\"equal\"}]},\"id\":\"ef26a507-e654-4eb4-81e3-2b20f253f0cc\",\"slackChannelId\":\"C08HC7YFZ9V\"},\"client\":\"icc-rule-engine\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.490185+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 50, "time": 1741980428490, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "err": { "type": "TypeError", "message": "Cannot read properties of undefined (reading 'id')", "stack": "TypeError: Cannot read properties of undefined (reading 'id')\n at IncidentActivityExecutedMessage.getMessage (\/app\/build\/templates\/messages\/IncidentActivityExecutedMessage.js:45:60)\n at IccIncidentActivityExecutedListener.handle (\/app\/build\/kafka\/listeners\/IccIncidentActivityExecutedListener.js:17:81)\n at IccKafkaConsumer.handleEvent (\/app\/build\/kafka\/notifier.consumer.js:63:18)\n at KafkaConsumer. (\/app\/build\/kafka\/notifier.consumer.js:41:27)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (\/app\/node_modules\/node-rdkafka\/lib\/kafka-consumer.js:448:12)" }, "msg": "[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.490188+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741980428673, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.673558+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741980428673, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.674039+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980428674, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.658Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"id\":\"abd0d5f9-1a8a-4a3b-9818-2c9a6312fa9a\",\"serviceId\":\"PE21PIW\",\"serviceName\":\"GovCloud SR Management\",\"serviceLink\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\",\"responderName\":\"Jessica Repp\",\"responderId\":\"P6WHS12\",\"responderLink\":\"https:\/\/salesforce.pagerduty.com\/users\/P6WHS12\",\"incidentNumber\":\"14012846\",\"incidentTitle\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"incidentDetails\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https:\/\/meet.google.com\/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https:\/\/meet.google.com\/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"incidentLink\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1WC6U850SFEVX\",\"success\":true,\"pageTimestamp\":\"2025-03-14T19:27:08.604Z\",\"pdData\":{\"incident\":{\"incident_number\":14012846,\"title\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"created_at\":\"2025-03-14T19:27:08Z\",\"updated_at\":\"2025-03-14T19:27:08Z\",\"status\":\"triggered\",\"incident_key\":\"57179194007f4ee8ab667e6adafb227e\",\"service\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PE21PIW\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\"},\"assignments\":[{\"at\":\"2025-03-14T19:27:08Z\",\"assignee\":{\"id\":\"P6WHS12\",\"type\":\"user_reference\",\"summary\":\"Jessica Repp\",\"self\":\"https:\/\/api.pagerduty.com\/users\/P6WHS12\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/users\/P6WHS12\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T19:27:08Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"ROLMUFKA87BY3UHW92FVR6R47N\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https:\/\/api.pagerduty.com\/log_entries\/ROLMUFKA87BY3UHW92FVR6R47N\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1WC6U850SFEVX\/log_entries\/ROLMUFKA87BY3UHW92FVR6R47N\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P1TX0MQ\",\"type\":\"escalation_policy_reference\",\"summary\":\"GovCloud - Site Reliability Management\",\"self\":\"https:\/\/api.pagerduty.com\/escalation_policies\/P1TX0MQ\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/P1TX0MQ\"},\"teams\":[{\"id\":\"P0T0PHE\",\"type\":\"team_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https:\/\/api.pagerduty.com\/teams\/P0T0PHE\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/teams\/P0T0PHE\"}],\"impacted_services\":[{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PE21PIW\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T19:37:08Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T19:27:08Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PE21PIW\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1WC6U850SFEVX\",\"type\":\"incident\",\"summary\":\"[#14012846] Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"self\":\"https:\/\/api.pagerduty.com\/incidents\/Q1WC6U850SFEVX\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1WC6U850SFEVX\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https:\/\/meet.google.com\/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https:\/\/meet.google.com\/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\"}}},\"responderEmail\":\"jrepp@salesforce.com\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.674148+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980428674, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.674150+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980428674, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.674186+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741980428674, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.674571+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980428674, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T19:27:08.658Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"id\":\"abd0d5f9-1a8a-4a3b-9818-2c9a6312fa9a\",\"serviceId\":\"PE21PIW\",\"serviceName\":\"GovCloud SR Management\",\"serviceLink\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\",\"responderName\":\"Jessica Repp\",\"responderId\":\"P6WHS12\",\"responderLink\":\"https:\/\/salesforce.pagerduty.com\/users\/P6WHS12\",\"incidentNumber\":\"14012846\",\"incidentTitle\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"incidentDetails\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https:\/\/meet.google.com\/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https:\/\/meet.google.com\/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"incidentLink\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1WC6U850SFEVX\",\"success\":true,\"pageTimestamp\":\"2025-03-14T19:27:08.604Z\",\"pdData\":{\"incident\":{\"incident_number\":14012846,\"title\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"created_at\":\"2025-03-14T19:27:08Z\",\"updated_at\":\"2025-03-14T19:27:08Z\",\"status\":\"triggered\",\"incident_key\":\"57179194007f4ee8ab667e6adafb227e\",\"service\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PE21PIW\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\"},\"assignments\":[{\"at\":\"2025-03-14T19:27:08Z\",\"assignee\":{\"id\":\"P6WHS12\",\"type\":\"user_reference\",\"summary\":\"Jessica Repp\",\"self\":\"https:\/\/api.pagerduty.com\/users\/P6WHS12\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/users\/P6WHS12\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T19:27:08Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"ROLMUFKA87BY3UHW92FVR6R47N\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https:\/\/api.pagerduty.com\/log_entries\/ROLMUFKA87BY3UHW92FVR6R47N\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1WC6U850SFEVX\/log_entries\/ROLMUFKA87BY3UHW92FVR6R47N\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P1TX0MQ\",\"type\":\"escalation_policy_reference\",\"summary\":\"GovCloud - Site Reliability Management\",\"self\":\"https:\/\/api.pagerduty.com\/escalation_policies\/P1TX0MQ\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/P1TX0MQ\"},\"teams\":[{\"id\":\"P0T0PHE\",\"type\":\"team_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https:\/\/api.pagerduty.com\/teams\/P0T0PHE\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/teams\/P0T0PHE\"}],\"impacted_services\":[{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PE21PIW\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T19:37:08Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T19:27:08Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PE21PIW\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1WC6U850SFEVX\",\"type\":\"incident\",\"summary\":\"[#14012846] Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"self\":\"https:\/\/api.pagerduty.com\/incidents\/Q1WC6U850SFEVX\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1WC6U850SFEVX\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https:\/\/meet.google.com\/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https:\/\/meet.google.com\/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\"}}},\"responderEmail\":\"jrepp@salesforce.com\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.674581+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980428674, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-page-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.674583+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741980428674, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-page-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.674584+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741980428726, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.726279+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741980428726, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.728364+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980428726, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.715Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"users\":[\"WAXKL4G85\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.728367+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980428726, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.728367+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980428726, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.728368+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741980428726, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.728368+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980428726, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T19:27:08.715Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"users\":[\"WAXKL4G85\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.728371+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980428726, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-slack-channel-invite-users]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.728372+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980428726, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Incident invite notification for [icc-slack-channel-invite-users]: {\"createdAt\":\"2025-03-14T19:27:08.715Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"users\":[\"WAXKL4G85\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.728373+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980428726, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Could not invite incident commander from event" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.728375+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980428726, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Inviting Slack users" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.728376+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 50, "time": 1741980428887, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Error inviting WAXKL4G85 to channel C08HC7YFZ9V: Error: An API error occurred: already_in_channel" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.887643+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980428887, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Inviting Slack bots" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.887721+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980428887, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No channels found in icc-slack-channel-invite-users event: {\"createdAt\":\"2025-03-14T19:27:08.715Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"users\":[\"WAXKL4G85\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.887723+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980440880, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.013672,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:20.880191+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741980440880, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:20.880308+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980440892, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":361.865588,\"method\":\"AppHomeOpenedEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:20.892946+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741980440892, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:20.892947+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980441001, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":120.729006,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:21.001112+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741980441001, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:21.001257+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980441393, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":391.873946,\"method\":\"AppHomeOpenedEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:21.393267+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741980441393, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:21.393394+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980447995, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":706.78721,\"method\":\"CreateIncidentAction\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:27.995435+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741980447995, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:27.995513+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980493412, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2848059392,\"uptime\":1800222.72,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23814560,\"nice\":13940,\"sys\":3472360,\"idle\":1766459170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23718120,\"nice\":13830,\"sys\":3486210,\"idle\":1766684860,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6193,\"sum\":59575}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:28:13.412579+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741980493412, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:28:13.412665+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980526929, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":235.960759,\"method\":\"GusTeamLookup.optionsListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:28:46.929112+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741980526929, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:28:46.929246+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980613412, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845319168,\"uptime\":1800342.72,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23815660,\"nice\":13940,\"sys\":3472470,\"idle\":1766577270,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23719110,\"nice\":13830,\"sys\":3486360,\"idle\":1766803070,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6131,\"sum\":59594}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:30:13.412594+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741980613412, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:30:13.412735+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980776608, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":141.446756,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:32:56.608886+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741980776608, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:32:56.608925+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980793412, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845134848,\"uptime\":1800522.72,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23817010,\"nice\":13940,\"sys\":3472740,\"idle\":1766754810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23720290,\"nice\":13830,\"sys\":3486580,\"idle\":1766980580,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6134,\"sum\":59590}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:33:13.412572+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741980793412, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:33:13.412716+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741980853412, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2844712960,\"uptime\":1800582.72,\"totalMem\":4018155520,\"loadavg\":[0.09,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23817370,\"nice\":13940,\"sys\":3472800,\"idle\":1766814040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23720630,\"nice\":13830,\"sys\":3486650,\"idle\":1767039750,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6104,\"sum\":59608}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:34:13.412558+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741980853412, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:34:13.412694+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741981093412, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845802496,\"uptime\":1800822.72,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23819640,\"nice\":13940,\"sys\":3473180,\"idle\":1767050820,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23723150,\"nice\":13830,\"sys\":3486990,\"idle\":1767276420,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6105,\"sum\":59610}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:38:13.412564+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741981093412, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:38:13.412637+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741981551601, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:45:51.602056+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741981551602, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:45:51.602528+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741981551602, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:45:51.592Z\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"id\":\"0f023ae1-609f-4bf2-af0b-55990767c2ee\",\"serviceId\":\"PE4JSXF\",\"serviceName\":\"GUS: STRIDE Incident Escalation\",\"serviceLink\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE4JSXF\",\"responderName\":\"Sparsh Prasad\",\"responderId\":\"PFWCZP4\",\"responderLink\":\"https:\/\/salesforce.pagerduty.com\/users\/PFWCZP4\",\"incidentNumber\":\"14013000\",\"incidentTitle\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"incidentDetails\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https:\/\/meet.google.com\/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: \",\"incidentLink\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3X9IS0MRRI4Z4\",\"success\":true,\"pageTimestamp\":\"2025-03-14T19:45:51.542Z\",\"pdData\":{\"incident\":{\"incident_number\":14013000,\"title\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"created_at\":\"2025-03-14T19:45:51Z\",\"updated_at\":\"2025-03-14T19:45:51Z\",\"status\":\"triggered\",\"incident_key\":\"b48338e1b2e146f08dfbaba4a2c538cf\",\"service\":{\"id\":\"PE4JSXF\",\"type\":\"service_reference\",\"summary\":\"GUS: STRIDE Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PE4JSXF\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE4JSXF\"},\"assignments\":[{\"at\":\"2025-03-14T19:45:51Z\",\"assignee\":{\"id\":\"PFWCZP4\",\"type\":\"user_reference\",\"summary\":\"Sparsh Prasad\",\"self\":\"https:\/\/api.pagerduty.com\/users\/PFWCZP4\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/users\/PFWCZP4\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T19:45:51Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"RR21Y6ZZ36D5R4ZQQXHO207FJN\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https:\/\/api.pagerduty.com\/log_entries\/RR21Y6ZZ36D5R4ZQQXHO207FJN\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3X9IS0MRRI4Z4\/log_entries\/RR21Y6ZZ36D5R4ZQQXHO207FJN\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P1TWAQ6\",\"type\":\"escalation_policy_reference\",\"summary\":\"GUS: STRIDE Incident EP\",\"self\":\"https:\/\/api.pagerduty.com\/escalation_policies\/P1TWAQ6\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/P1TWAQ6\"},\"teams\":[{\"id\":\"PFR7CX0\",\"type\":\"team_reference\",\"summary\":\"GUS: STRIDE\",\"self\":\"https:\/\/api.pagerduty.com\/teams\/PFR7CX0\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/teams\/PFR7CX0\"}],\"impacted_services\":[{\"id\":\"PE4JSXF\",\"type\":\"service_reference\",\"summary\":\"GUS: STRIDE Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PE4JSXF\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE4JSXF\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T19:55:51Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PE4JSXF\",\"type\":\"service_reference\",\"summary\":\"GUS: STRIDE Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PE4JSXF\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE4JSXF\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q3X9IS0MRRI4Z4\",\"type\":\"incident\",\"summary\":\"[#14013000] Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"self\":\"https:\/\/api.pagerduty.com\/incidents\/Q3X9IS0MRRI4Z4\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3X9IS0MRRI4Z4\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https:\/\/meet.google.com\/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: \"}}},\"responderEmail\":\"sparsh.prasad@salesforce.com\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:45:51.602625+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741981551602, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:45:51.602626+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741981551602, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:45:51.602678+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741981551602, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:45:51.602887+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741981551602, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T19:45:51.592Z\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"id\":\"0f023ae1-609f-4bf2-af0b-55990767c2ee\",\"serviceId\":\"PE4JSXF\",\"serviceName\":\"GUS: STRIDE Incident Escalation\",\"serviceLink\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE4JSXF\",\"responderName\":\"Sparsh Prasad\",\"responderId\":\"PFWCZP4\",\"responderLink\":\"https:\/\/salesforce.pagerduty.com\/users\/PFWCZP4\",\"incidentNumber\":\"14013000\",\"incidentTitle\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"incidentDetails\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https:\/\/meet.google.com\/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: \",\"incidentLink\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3X9IS0MRRI4Z4\",\"success\":true,\"pageTimestamp\":\"2025-03-14T19:45:51.542Z\",\"pdData\":{\"incident\":{\"incident_number\":14013000,\"title\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"created_at\":\"2025-03-14T19:45:51Z\",\"updated_at\":\"2025-03-14T19:45:51Z\",\"status\":\"triggered\",\"incident_key\":\"b48338e1b2e146f08dfbaba4a2c538cf\",\"service\":{\"id\":\"PE4JSXF\",\"type\":\"service_reference\",\"summary\":\"GUS: STRIDE Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PE4JSXF\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE4JSXF\"},\"assignments\":[{\"at\":\"2025-03-14T19:45:51Z\",\"assignee\":{\"id\":\"PFWCZP4\",\"type\":\"user_reference\",\"summary\":\"Sparsh Prasad\",\"self\":\"https:\/\/api.pagerduty.com\/users\/PFWCZP4\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/users\/PFWCZP4\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T19:45:51Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"RR21Y6ZZ36D5R4ZQQXHO207FJN\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https:\/\/api.pagerduty.com\/log_entries\/RR21Y6ZZ36D5R4ZQQXHO207FJN\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3X9IS0MRRI4Z4\/log_entries\/RR21Y6ZZ36D5R4ZQQXHO207FJN\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P1TWAQ6\",\"type\":\"escalation_policy_reference\",\"summary\":\"GUS: STRIDE Incident EP\",\"self\":\"https:\/\/api.pagerduty.com\/escalation_policies\/P1TWAQ6\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/P1TWAQ6\"},\"teams\":[{\"id\":\"PFR7CX0\",\"type\":\"team_reference\",\"summary\":\"GUS: STRIDE\",\"self\":\"https:\/\/api.pagerduty.com\/teams\/PFR7CX0\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/teams\/PFR7CX0\"}],\"impacted_services\":[{\"id\":\"PE4JSXF\",\"type\":\"service_reference\",\"summary\":\"GUS: STRIDE Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PE4JSXF\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE4JSXF\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T19:55:51Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PE4JSXF\",\"type\":\"service_reference\",\"summary\":\"GUS: STRIDE Incident Escalation\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PE4JSXF\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE4JSXF\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q3X9IS0MRRI4Z4\",\"type\":\"incident\",\"summary\":\"[#14013000] Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"self\":\"https:\/\/api.pagerduty.com\/incidents\/Q3X9IS0MRRI4Z4\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3X9IS0MRRI4Z4\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https:\/\/meet.google.com\/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: \"}}},\"responderEmail\":\"sparsh.prasad@salesforce.com\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:45:51.602893+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741981551602, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-page-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:45:51.602894+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741981551602, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-page-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:45:51.602894+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741981551643, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:45:51.643362+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741981551643, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:45:51.643532+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741981551643, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:45:51.635Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"users\":[\"U02RUKY5S3A\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:45:51.643555+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741981551643, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:45:51.643556+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741981551643, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:45:51.643622+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741981551643, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:45:51.643703+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741981551643, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T19:45:51.635Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"users\":[\"U02RUKY5S3A\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:45:51.643705+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741981551643, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-slack-channel-invite-users]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:45:51.644356+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741981551643, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Incident invite notification for [icc-slack-channel-invite-users]: {\"createdAt\":\"2025-03-14T19:45:51.635Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"users\":[\"U02RUKY5S3A\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:45:51.644358+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741981551643, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Could not invite incident commander from event" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:45:51.644359+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741981551643, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Inviting Slack users" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:45:51.644360+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 50, "time": 1741981551776, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Error inviting U02RUKY5S3A to channel C08HC7YFZ9V: Error: An API error occurred: already_in_channel" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:45:51.776433+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741981551776, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Inviting Slack bots" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:45:51.776508+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741981551776, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No channels found in icc-slack-channel-invite-users event: {\"createdAt\":\"2025-03-14T19:45:51.635Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"users\":[\"U02RUKY5S3A\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:45:51.776509+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741981813412, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2860388352,\"uptime\":1801542.72,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23825550,\"nice\":13940,\"sys\":3474170,\"idle\":1767760550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23729200,\"nice\":13830,\"sys\":3488070,\"idle\":1767986300,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6111,\"sum\":59603}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:50:13.412581+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741981813412, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:50:13.412729+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741982023695, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":131.256294,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:53:43.696010+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741982023696, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:53:43.696130+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741982113776, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.010878,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:55:13.776846+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741982113776, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:55:13.776931+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741982113952, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":175.832715,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:55:13.952915+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741982113953, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:55:13.953039+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741982353412, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2886144000,\"uptime\":1802082.72,\"totalMem\":4018155520,\"loadavg\":[0.03,0.11,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23853260,\"nice\":13940,\"sys\":3475670,\"idle\":1768269170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23758720,\"nice\":13830,\"sys\":3490200,\"idle\":1768492690,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6106,\"sum\":59604}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:59:13.412569+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741982353412, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:59:13.412660+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741982593412, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884055040,\"uptime\":1802322.72,\"totalMem\":4018155520,\"loadavg\":[0.07,0.06,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23855380,\"nice\":13940,\"sys\":3475920,\"idle\":1768505920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23761620,\"nice\":13830,\"sys\":3490530,\"idle\":1768729340,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6110,\"sum\":59606}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:03:13.412579+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741982593412, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:03:13.412648+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741982713412, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2882793472,\"uptime\":1802442.72,\"totalMem\":4018155520,\"loadavg\":[0.01,0.03,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23856050,\"nice\":13940,\"sys\":3476100,\"idle\":1768624420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23762640,\"nice\":13830,\"sys\":3490700,\"idle\":1768847520,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6101,\"sum\":59606}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:05:13.412575+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741982713412, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:05:13.412691+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741982745463, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:05:45.463616+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741982745463, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:05:45.463972+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741982745463, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:05:45.450Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:50:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.enterprise.slack.com\/archives\/C08HU8B6BV0\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T13:42:00.000Z\",\"impactEndTime\":\"2025-03-14T13:56:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"Capacity\",\"rootCause\":\"AWS\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:57:12.349Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"aag-incident-alerts@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"560f68f3-c2d5-4027-9071-ca667ecf04b3\",\"sequenceNumber\":4}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:05:45.464306+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741982745464, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:05:45.464308+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741982745464, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:05:45.464309+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741982745464, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:05:45.464311+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741982745464, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T20:05:45.450Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:50:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.enterprise.slack.com\/archives\/C08HU8B6BV0\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T13:42:00.000Z\",\"impactEndTime\":\"2025-03-14T13:56:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"Capacity\",\"rootCause\":\"AWS\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:57:12.349Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"aag-incident-alerts@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"560f68f3-c2d5-4027-9071-ca667ecf04b3\",\"sequenceNumber\":4}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:05:45.464319+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741982745464, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-internal-comms-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:05:45.464320+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741982745464, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-internal-comms-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:05:45.464321+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741983253412, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2877030400,\"uptime\":1802982.72,\"totalMem\":4018155520,\"loadavg\":[0.08,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23861340,\"nice\":13940,\"sys\":3476850,\"idle\":1769156540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23767730,\"nice\":13830,\"sys\":3491560,\"idle\":1769379860,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6101,\"sum\":59606}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:14:13.412558+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741983253412, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:14:13.412622+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741983313412, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2877022208,\"uptime\":1803042.72,\"totalMem\":4018155520,\"loadavg\":[0.28,0.09,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23861830,\"nice\":13940,\"sys\":3476960,\"idle\":1769215740,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23768430,\"nice\":13830,\"sys\":3491640,\"idle\":1769438930,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6098,\"sum\":59603}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:15:13.412549+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741983313412, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:15:13.412704+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741983433412, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2874880000,\"uptime\":1803162.72,\"totalMem\":4018155520,\"loadavg\":[0.04,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23862490,\"nice\":13940,\"sys\":3477110,\"idle\":1769334160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23769460,\"nice\":13830,\"sys\":3491750,\"idle\":1769557200,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6100,\"sum\":59609}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:17:13.412548+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741983433412, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:17:13.412684+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741983913412, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2867650560,\"uptime\":1803642.72,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23866220,\"nice\":13940,\"sys\":3477860,\"idle\":1769807660,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23773530,\"nice\":13830,\"sys\":3492420,\"idle\":1770030700,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6105,\"sum\":59605}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:25:13.412551+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741983913412, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:25:13.412684+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741983915180, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":183.66329,\"method\":\"OnCallPageTeamsAction\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:25:15.180778+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741983915180, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:25:15.180870+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741983973416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2867986432,\"uptime\":1803702.72,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23867140,\"nice\":13940,\"sys\":3477960,\"idle\":1769866760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23774110,\"nice\":13830,\"sys\":3492500,\"idle\":1770089870,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6131,\"sum\":59598}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:26:13.416595+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741983973416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:26:13.416688+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741984033416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2867355648,\"uptime\":1803762.72,\"totalMem\":4018155520,\"loadavg\":[0.07,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23867770,\"nice\":13940,\"sys\":3478040,\"idle\":1769925970,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23774870,\"nice\":13830,\"sys\":3492600,\"idle\":1770148990,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6097,\"sum\":59612}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:27:13.416553+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741984033416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:27:13.416681+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741984153416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2867859456,\"uptime\":1803882.72,\"totalMem\":4018155520,\"loadavg\":[0.06,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23868730,\"nice\":13940,\"sys\":3478180,\"idle\":1770044340,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23775900,\"nice\":13830,\"sys\":3492740,\"idle\":1770267370,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6101,\"sum\":59611}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:29:13.416556+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741984153416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:29:13.416692+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741984513416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2868162560,\"uptime\":1804242.72,\"totalMem\":4018155520,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23871900,\"nice\":13940,\"sys\":3478620,\"idle\":1770399530,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23778830,\"nice\":13830,\"sys\":3493310,\"idle\":1770622280,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6097,\"sum\":59612}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:35:13.416572+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741984513416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:35:13.416664+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741984572661, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.019409,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:36:12.661839+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741984572661, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:36:12.661927+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741984572814, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":152.205119,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:36:12.814218+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741984572814, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:36:12.814311+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985053416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2856800256,\"uptime\":1804782.73,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23876750,\"nice\":13940,\"sys\":3479450,\"idle\":1770931560,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23783750,\"nice\":13830,\"sys\":3494210,\"idle\":1771154270,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6102,\"sum\":59604}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:44:13.416543+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985053416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:44:13.416713+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985173416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2854658048,\"uptime\":1804902.73,\"totalMem\":4018155520,\"loadavg\":[0.04,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23877640,\"nice\":13940,\"sys\":3479630,\"idle\":1771049880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23784830,\"nice\":13830,\"sys\":3494420,\"idle\":1771272600,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6102,\"sum\":59611}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:46:13.416550+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985173416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:46:13.416706+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985422097, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.028581,\"method\":\"BoltView.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:22.097978+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985422097, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:22.098031+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985422267, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":168.95716,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:22.267148+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985422267, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:22.267201+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985422268, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "IncidentsApi::createIncident, {\"incidentToCreate\":{\"channels\":[\"CAFK7KRS5\"],\"description\":\"New builds were failing\",\"invitees\":[\"U066V549B7E\"],\"severity\":\"Sev2\",\"subject\":\"[Retroactive] Build failures\",\"teamExternalId\":\"a00B0000009k871IAA\",\"origin\":\"CustomerInternal\",\"originReference\":\"\",\"impact\":[\"ServiceDegradation\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:22.268712+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985424414, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-created-with-slack-channel' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.414553+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985424414, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:50:24.399Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-81b17238-6dd4-414e-bba3-cc7afa048f95\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741985422,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-81b17238-6dd4-414e-bba3-cc7afa048f95\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741985422788,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T20:50:22.286Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T20:50:22.286Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"modifiedAt\":\"2025-03-14T20:50:22.286Z\",\"createdBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"modifiedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"id\":\"97f1bcf1-d172-4097-a262-e9287c02ed4d\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U066V549B7E\"],\"channels\":[\"CAFK7KRS5\"],\"inviteBots\":[]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.414565+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985424414, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.414573+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985424414, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.414637+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985424414, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.414733+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985424414, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.414820+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985424414, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T20:50:24.399Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-81b17238-6dd4-414e-bba3-cc7afa048f95\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741985422,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-81b17238-6dd4-414e-bba3-cc7afa048f95\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741985422788,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T20:50:22.286Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T20:50:22.286Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"modifiedAt\":\"2025-03-14T20:50:22.286Z\",\"createdBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"modifiedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"id\":\"97f1bcf1-d172-4097-a262-e9287c02ed4d\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U066V549B7E\"],\"channels\":[\"CAFK7KRS5\"],\"inviteBots\":[]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.414822+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985424414, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-incident-created-with-slack-channel]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.414825+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741985424414, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-incident-created-with-slack-channel]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.414825+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985424497, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-created' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.497515+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985424497, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:50:24.447Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-81b17238-6dd4-414e-bba3-cc7afa048f95\"},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T20:50:22.286Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T20:50:22.286Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.497530+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985424497, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.497531+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985424497, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.497635+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985424497, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.497709+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985424497, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.497743+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985424497, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T20:50:24.447Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-81b17238-6dd4-414e-bba3-cc7afa048f95\"},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T20:50:22.286Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T20:50:22.286Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.497744+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985424497, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-incident-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.497770+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741985424497, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-incident-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.497771+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985424641, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-bridge-to-generate' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.641236+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985424641, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:50:24.588Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-81b17238-6dd4-414e-bba3-cc7afa048f95\"},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T20:50:22.286Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T20:50:22.286Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"\",\"additionalJoiningInfo\":\"\",\"isManaged\":true}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.641237+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985424641, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.641238+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985424641, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.641263+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985424641, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.641340+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985424641, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.641370+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985424641, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T20:50:24.588Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-81b17238-6dd4-414e-bba3-cc7afa048f95\"},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T20:50:22.286Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T20:50:22.286Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"\",\"additionalJoiningInfo\":\"\",\"isManaged\":true}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.641371+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985424641, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-bridge-to-generate]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.641389+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741985424641, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-bridge-to-generate]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.641390+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985424648, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.648848+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985424648, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:50:24.597Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-81b17238-6dd4-414e-bba3-cc7afa048f95\"},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T20:50:22.286Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T20:50:22.286Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"U066V549B7E\"],\"bots\":[],\"createdBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"channels\":[\"CAFK7KRS5\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.648863+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985424648, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.648866+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985424648, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.648909+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985424648, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.648981+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985424648, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.648994+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985424648, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T20:50:24.597Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-81b17238-6dd4-414e-bba3-cc7afa048f95\"},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T20:50:22.286Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T20:50:22.286Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"U066V549B7E\"],\"bots\":[],\"createdBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"channels\":[\"CAFK7KRS5\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.648995+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985424648, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-slack-channel-invite-users]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.649056+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985424649, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Incident invite notification for [icc-slack-channel-invite-users]: {\"createdAt\":\"2025-03-14T20:50:24.597Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-81b17238-6dd4-414e-bba3-cc7afa048f95\"},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T20:50:22.286Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T20:50:22.286Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"U066V549B7E\"],\"bots\":[],\"createdBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"channels\":[\"CAFK7KRS5\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:24.649058+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985425121, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posted incident invite message to channel:CAFK7KRS5" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:25.121121+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985425121, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Slack response: {\"ok\":true,\"channel\":\"CAFK7KRS5\",\"ts\":\"1741985425.046679\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741985425.046679\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"<@U066V549B7E> created a new Sev2 incident for team Heroku Web Services - Identity: [Retroactive] Build failures\\nClick to join private incident channel <#C08HYEA8CGL> or contact <@U066V549B7E> to request an invitation to the channel.\\n-----\\nNew builds were failing\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"aj0pI\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"user\",\"user_id\":\"U066V549B7E\"},{\"type\":\"text\",\"text\":\" created a new Sev2 incident for team Heroku Web Services - Identity: [Retroactive] Build failures\\nClick to join private incident channel \"},{\"type\":\"channel\",\"channel_id\":\"C08HYEA8CGL\"},{\"type\":\"text\",\"text\":\" or contact \"},{\"type\":\"user\",\"user_id\":\"U066V549B7E\"},{\"type\":\"text\",\"text\":\" to request an invitation to the channel.\\n-----\\nNew builds were failing\"}]}]}],\"language\":{\"locale\":\"en-US\",\"is_reliable\":true}},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:25.121127+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985425253, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":2986.653021,\"method\":\"CreateIncidentView.viewListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:25.253964+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985425254, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:25.254068+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985425853, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-bridge-created' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:25.853459+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985425853, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:50:25.845Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-81b17238-6dd4-414e-bba3-cc7afa048f95\"},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T20:50:22.286Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T20:50:22.286Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/qzh-yikf-sbu\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-260-296-0116, pin: 823430604; \\nFind numbers in more regions on https:\/\/tel.meet\/qzh-yikf-sbu?pin=6416545718827, pin: 6416545718827\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"3a19c488-3840-412c-9af4-73b85c25659e\",\"url\":\"https:\/\/meet.google.com\/qzh-yikf-sbu\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-260-296-0116, pin: 823430604; \\nFind numbers in more regions on https:\/\/tel.meet\/qzh-yikf-sbu?pin=6416545718827, pin: 6416545718827\\n\",\"isManaged\":true,\"createdBy\":\"Jason Harrison\",\"modifiedBy\":\"Jason Harrison\",\"createdAt\":\"2025-03-14T20:50:25.490Z\",\"modifiedAt\":\"2025-03-14T20:50:25.490Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T20:50:25.490Z\",\"modifiedAt\":\"2025-03-14T20:50:25.490Z\",\"id\":\"3a19c488-3840-412c-9af4-73b85c25659e\",\"url\":\"https:\/\/meet.google.com\/qzh-yikf-sbu\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-260-296-0116, pin: 823430604; \\nFind numbers in more regions on https:\/\/tel.meet\/qzh-yikf-sbu?pin=6416545718827, pin: 6416545718827\\n\",\"isManaged\":true,\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"folderId\":null}]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:25.853522+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985425853, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:25.853554+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985425853, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:25.853606+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985425853, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:25.853707+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985425853, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:25.853767+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985425853, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T20:50:25.845Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-81b17238-6dd4-414e-bba3-cc7afa048f95\"},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T20:50:22.286Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T20:50:22.286Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/qzh-yikf-sbu\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-260-296-0116, pin: 823430604; \\nFind numbers in more regions on https:\/\/tel.meet\/qzh-yikf-sbu?pin=6416545718827, pin: 6416545718827\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"3a19c488-3840-412c-9af4-73b85c25659e\",\"url\":\"https:\/\/meet.google.com\/qzh-yikf-sbu\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-260-296-0116, pin: 823430604; \\nFind numbers in more regions on https:\/\/tel.meet\/qzh-yikf-sbu?pin=6416545718827, pin: 6416545718827\\n\",\"isManaged\":true,\"createdBy\":\"Jason Harrison\",\"modifiedBy\":\"Jason Harrison\",\"createdAt\":\"2025-03-14T20:50:25.490Z\",\"modifiedAt\":\"2025-03-14T20:50:25.490Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T20:50:25.490Z\",\"modifiedAt\":\"2025-03-14T20:50:25.490Z\",\"id\":\"3a19c488-3840-412c-9af4-73b85c25659e\",\"url\":\"https:\/\/meet.google.com\/qzh-yikf-sbu\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-260-296-0116, pin: 823430604; \\nFind numbers in more regions on https:\/\/tel.meet\/qzh-yikf-sbu?pin=6416545718827, pin: 6416545718827\\n\",\"isManaged\":true,\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"folderId\":null}]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:25.853769+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985425853, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-bridge-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:25.853769+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741985425853, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-bridge-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:25.853770+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985429345, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:29.345606+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985429345, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:50:29.297Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtyjyYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T20:50:29.297Z\",\"recordId\":\"500EE00001TtyjyYAB\",\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"caseNumber\":\"73033613\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:29.345613+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985429345, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:29.345619+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985429345, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:29.345656+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985429345, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:29.345776+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985429345, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:29.345810+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985429345, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T20:50:29.297Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtyjyYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T20:50:29.297Z\",\"recordId\":\"500EE00001TtyjyYAB\",\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"caseNumber\":\"73033613\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:29.345824+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985429345, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-gus-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:29.345828+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985429345, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-gus-response]: {\"createdAt\":\"2025-03-14T20:50:29.297Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtyjyYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T20:50:29.297Z\",\"recordId\":\"500EE00001TtyjyYAB\",\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"caseNumber\":\"73033613\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:29.345829+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985436057, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:36.057610+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985436057, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:50:35.911Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-73033613\"},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T20:50:22.286Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T20:50:22.286Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/qzh-yikf-sbu\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-260-296-0116, pin: 823430604; \\nFind numbers in more regions on https:\/\/tel.meet\/qzh-yikf-sbu?pin=6416545718827, pin: 6416545718827\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"modifiedAt\":\"2025-03-14T20:50:22.286Z\",\"createdBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"modifiedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"id\":\"97f1bcf1-d172-4097-a262-e9287c02ed4d\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"73033613\",\"caseRecordId\":\"500EE00001TtyjyYAB\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/ExbSAJDzV3aC\",\"engagedAt\":\"2025-03-14T20:50:35.745Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T20:50:29.297Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"modifiedAt\":\"2025-03-14T20:50:22.286Z\",\"createdBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"modifiedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"id\":\"97f1bcf1-d172-4097-a262-e9287c02ed4d\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T20:50:35.745Z\"]},\"requestId\":\"c3ffa0bc-9b07-688e-4701-a68aab7dc401\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:36.057665+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985436057, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:36.057665+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985436057, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:36.057717+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985436057, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:36.057820+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985436057, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:36.057890+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985436057, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T20:50:35.911Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-73033613\"},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T20:50:22.286Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T20:50:22.286Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/qzh-yikf-sbu\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-260-296-0116, pin: 823430604; \\nFind numbers in more regions on https:\/\/tel.meet\/qzh-yikf-sbu?pin=6416545718827, pin: 6416545718827\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"modifiedAt\":\"2025-03-14T20:50:22.286Z\",\"createdBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"modifiedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"id\":\"97f1bcf1-d172-4097-a262-e9287c02ed4d\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"73033613\",\"caseRecordId\":\"500EE00001TtyjyYAB\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/ExbSAJDzV3aC\",\"engagedAt\":\"2025-03-14T20:50:35.745Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T20:50:29.297Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"modifiedAt\":\"2025-03-14T20:50:22.286Z\",\"createdBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"modifiedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"id\":\"97f1bcf1-d172-4097-a262-e9287c02ed4d\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T20:50:35.745Z\"]},\"requestId\":\"c3ffa0bc-9b07-688e-4701-a68aab7dc401\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:36.057923+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985436057, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-incident-updated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:36.057961+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985436057, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Incident updated notification for [icc-incident-updated]: {\"createdAt\":\"2025-03-14T20:50:35.911Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-73033613\"},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T20:50:22.286Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T20:50:22.286Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/qzh-yikf-sbu\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-260-296-0116, pin: 823430604; \\nFind numbers in more regions on https:\/\/tel.meet\/qzh-yikf-sbu?pin=6416545718827, pin: 6416545718827\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"modifiedAt\":\"2025-03-14T20:50:22.286Z\",\"createdBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"modifiedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"id\":\"97f1bcf1-d172-4097-a262-e9287c02ed4d\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"73033613\",\"caseRecordId\":\"500EE00001TtyjyYAB\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/ExbSAJDzV3aC\",\"engagedAt\":\"2025-03-14T20:50:35.745Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T20:50:29.297Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"modifiedAt\":\"2025-03-14T20:50:22.286Z\",\"createdBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"modifiedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"id\":\"97f1bcf1-d172-4097-a262-e9287c02ed4d\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T20:50:35.745Z\"]},\"requestId\":\"c3ffa0bc-9b07-688e-4701-a68aab7dc401\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:36.057997+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985436058, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Un-accounted for change for key engagedAt with changes: [\"\",\"2025-03-14T20:50:35.745Z\"] with incident payload {\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-73033613\"},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T20:50:22.286Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T20:50:22.286Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/qzh-yikf-sbu\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-260-296-0116, pin: 823430604; \\nFind numbers in more regions on https:\/\/tel.meet\/qzh-yikf-sbu?pin=6416545718827, pin: 6416545718827\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"modifiedAt\":\"2025-03-14T20:50:22.286Z\",\"createdBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"modifiedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"id\":\"97f1bcf1-d172-4097-a262-e9287c02ed4d\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"73033613\",\"caseRecordId\":\"500EE00001TtyjyYAB\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/ExbSAJDzV3aC\",\"engagedAt\":\"2025-03-14T20:50:35.745Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T20:50:29.297Z\",\"usdResources\":[]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:36.058411+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985436263, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posted incident update message to Slack." }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:36.264003+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985436263, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Slack response: {\"ok\":true,\"channel\":\"C08HYEA8CGL\",\"ts\":\"1741985436.186039\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741985436.186039\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"<@U066V549B7E> updated status from *New* to *In Progress*. Let's get to work!\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"gBv\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"user\",\"user_id\":\"U066V549B7E\"},{\"type\":\"text\",\"text\":\" updated status from \"},{\"type\":\"text\",\"text\":\"New\",\"style\":{\"bold\":true}},{\"type\":\"text\",\"text\":\" to \"},{\"type\":\"text\",\"text\":\"In Progress\",\"style\":{\"bold\":true}},{\"type\":\"text\",\"text\":\". Let's get to work!\"}]}]}],\"language\":{\"locale\":\"en-US\",\"is_reliable\":true}},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:36.264007+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985436267, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posted incident update message to Slack." }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:36.267311+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985436267, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Slack response: {\"ok\":true,\"channel\":\"C08HYEA8CGL\",\"ts\":\"1741985436.191649\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741985436.191649\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"<@U066V549B7E> just updated this incident:\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"attachments\":[{\"id\":1,\"blocks\":[{\"type\":\"section\",\"block_id\":\"bq8B1\",\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Status*:\\nIn Progress\",\"verbatim\":false}]},{\"type\":\"actions\",\"block_id\":\"ryr74\",\"elements\":[{\"type\":\"button\",\"action_id\":\"action-show-details\",\"text\":{\"type\":\"plain_text\",\"text\":\"View Incident Details\",\"emoji\":true},\"style\":\"primary\"}]}],\"color\":\"#009FE2\",\"fallback\":\"Show updated attributes\"}],\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"evUT\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"user\",\"user_id\":\"U066V549B7E\"},{\"type\":\"text\",\"text\":\" just updated this incident:\"}]}]}]},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:36.267314+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985441201, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:41.201607+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985441201, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:50:41.152Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtyjyYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T20:50:41.152Z\",\"recordId\":\"500EE00001TtyjyYAB\",\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"caseNumber\":\"73033613\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:41.201653+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985441201, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:41.201654+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985441201, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:41.201730+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985441201, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:41.201821+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985441201, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:41.201864+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985441201, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T20:50:41.152Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtyjyYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T20:50:41.152Z\",\"recordId\":\"500EE00001TtyjyYAB\",\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"caseNumber\":\"73033613\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:41.201865+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985441201, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-gus-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:41.201906+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985441201, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-gus-response]: {\"createdAt\":\"2025-03-14T20:50:41.152Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtyjyYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T20:50:41.152Z\",\"recordId\":\"500EE00001TtyjyYAB\",\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"caseNumber\":\"73033613\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:41.201907+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985454821, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:54.821273+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985454821, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:50:54.768Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\"},\"eventObj\":{\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"reminderId\":\"167572f0-db59-4c1e-9a40-f9383d5fe791\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:54.821347+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985454821, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:54.821347+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985454821, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:54.821348+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985454821, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:54.821454+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985454821, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:54.821490+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985454821, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T20:50:54.768Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\"},\"eventObj\":{\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"reminderId\":\"167572f0-db59-4c1e-9a40-f9383d5fe791\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:54.821491+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985454821, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [bullmq-job-completed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:54.821494+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741985454821, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [bullmq-job-completed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:54.821494+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985454909, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:54.909379+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985454909, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:50:54.858Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\"},\"eventObj\":{\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"reminderId\":\"167572f0-db59-4c1e-9a40-f9383d5fe791\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"167572f0-db59-4c1e-9a40-f9383d5fe791\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T20:50:24.762Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HYEA8CGL\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:54.909386+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985454909, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:54.909387+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985454909, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:54.909423+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985454909, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:54.909527+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985454909, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:54.909528+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985454909, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T20:50:54.858Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\"},\"eventObj\":{\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"reminderId\":\"167572f0-db59-4c1e-9a40-f9383d5fe791\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"167572f0-db59-4c1e-9a40-f9383d5fe791\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T20:50:24.762Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HYEA8CGL\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:54.909528+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985454909, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-reminder-triggered]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:54.909572+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985454909, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-reminder-triggered]: {\"createdAt\":\"2025-03-14T20:50:54.858Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\"},\"eventObj\":{\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"reminderId\":\"167572f0-db59-4c1e-9a40-f9383d5fe791\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"167572f0-db59-4c1e-9a40-f9383d5fe791\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T20:50:24.762Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HYEA8CGL\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:54.909572+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985459359, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":191.742419,\"method\":\"ViewAllActivitiesAction\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:59.359382+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985459359, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:59.359486+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985473416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2852114432,\"uptime\":1805202.73,\"totalMem\":4018155520,\"loadavg\":[0.08,0.06,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23881030,\"nice\":13940,\"sys\":3480060,\"idle\":1771345710,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23788050,\"nice\":13830,\"sys\":3494890,\"idle\":1771568330,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6207,\"sum\":59560}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:51:13.416562+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985473416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:51:13.416675+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985593416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2849591296,\"uptime\":1805322.73,\"totalMem\":4018155520,\"loadavg\":[0.01,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23882090,\"nice\":13940,\"sys\":3480230,\"idle\":1771464200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23789840,\"nice\":13830,\"sys\":3495110,\"idle\":1771686510,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6100,\"sum\":59602}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:53:13.416560+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985593416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:53:13.416690+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985653416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2848550912,\"uptime\":1805382.73,\"totalMem\":4018155520,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23882590,\"nice\":13940,\"sys\":3480300,\"idle\":1771523390,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23790320,\"nice\":13830,\"sys\":3495220,\"idle\":1771745730,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6108,\"sum\":59610}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:54:13.416588+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985653416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:54:13.416665+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985661555, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":181.752739,\"method\":\"ResolveIncidentAction\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:54:21.555812+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985661555, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:54:21.555915+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985713416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2852229120,\"uptime\":1805442.73,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23883000,\"nice\":13940,\"sys\":3480380,\"idle\":1771582460,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23790740,\"nice\":13830,\"sys\":3495310,\"idle\":1771804920,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6132,\"sum\":59597}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:55:13.416575+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985713416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:55:13.416655+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985833416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2851426304,\"uptime\":1805562.73,\"totalMem\":4018155520,\"loadavg\":[0.19,0.07,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23884770,\"nice\":13940,\"sys\":3480550,\"idle\":1771700700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23791840,\"nice\":13830,\"sys\":3495460,\"idle\":1771923410,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6097,\"sum\":59608}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:57:13.416573+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985833416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:57:13.416730+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741985953416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2851217408,\"uptime\":1805682.73,\"totalMem\":4018155520,\"loadavg\":[0.02,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23885840,\"nice\":13940,\"sys\":3480670,\"idle\":1771819120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23793120,\"nice\":13830,\"sys\":3495620,\"idle\":1772041800,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6095,\"sum\":59611}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:59:13.416559+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741985953416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:59:13.416663+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741986193416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2848239616,\"uptime\":1805922.73,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23887680,\"nice\":13940,\"sys\":3480990,\"idle\":1772055790,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23794920,\"nice\":13830,\"sys\":3495940,\"idle\":1772278480,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6133,\"sum\":59599}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:03:13.416568+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741986193416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:03:13.416670+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741986419959, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":26.749955,\"method\":\"configVarsMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:06:59.960013+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741986419960, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:06:59.960119+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741986419960, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.038899,\"method\":\"userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:06:59.960226+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741986419960, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:06:59.960263+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741986420113, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":152.972152,\"method\":\"authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:07:00.113390+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741986420113, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:07:00.113474+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741986603603, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":12.682943,\"method\":\"configVarsMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:10:03.603591+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741986603603, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:10:03.603702+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741986603603, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.01994,\"method\":\"userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:10:03.603787+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741986603603, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:10:03.603873+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741986603744, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":141.002733,\"method\":\"authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:10:03.744994+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741986603745, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:10:03.745076+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741986644856, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":169.371973,\"method\":\"ManageRolesAction\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:10:44.857415+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741986644856, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:10:44.857417+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741986673416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2849931264,\"uptime\":1806402.73,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23891830,\"nice\":13940,\"sys\":3481610,\"idle\":1772528940,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23798790,\"nice\":13830,\"sys\":3496560,\"idle\":1772751880,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6122,\"sum\":59597}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:11:13.416543+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741986673416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:11:13.416675+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741986793416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2848366592,\"uptime\":1806522.73,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23893200,\"nice\":13940,\"sys\":3481800,\"idle\":1772646840,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23800040,\"nice\":13830,\"sys\":3496730,\"idle\":1772869990,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6107,\"sum\":59601}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:13:13.416618+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741986793416, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:13:13.416732+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741986973420, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2847625216,\"uptime\":1806702.73,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23895160,\"nice\":13940,\"sys\":3482070,\"idle\":1772824330,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23801750,\"nice\":13830,\"sys\":3496990,\"idle\":1773047470,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6100,\"sum\":59606}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:16:13.420568+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741986973420, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:16:13.420675+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741987273420, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845347840,\"uptime\":1807002.73,\"totalMem\":4018155520,\"loadavg\":[0.1,0.08,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23897920,\"nice\":13940,\"sys\":3482470,\"idle\":1773120370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23804660,\"nice\":13830,\"sys\":3497450,\"idle\":1773343280,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6106,\"sum\":59605}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:21:13.420615+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741987273420, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:21:13.420801+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741987993420, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843500544,\"uptime\":1807722.73,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23904510,\"nice\":13940,\"sys\":3483330,\"idle\":1773830480,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23810840,\"nice\":13830,\"sys\":3498450,\"idle\":1774053380,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6104,\"sum\":59604}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:33:13.420547+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741987993420, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:33:13.420629+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741988293420, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2842419200,\"uptime\":1808022.73,\"totalMem\":4018155520,\"loadavg\":[0.12,0.09,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23907480,\"nice\":13940,\"sys\":3483790,\"idle\":1774126290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23813440,\"nice\":13830,\"sys\":3498890,\"idle\":1774349320,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6129,\"sum\":59583}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:38:13.420553+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741988293420, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:38:13.420686+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741988653424, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2847596544,\"uptime\":1808382.73,\"totalMem\":4018155520,\"loadavg\":[0.05,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23910780,\"nice\":13940,\"sys\":3484340,\"idle\":1774481190,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23817720,\"nice\":13830,\"sys\":3499390,\"idle\":1774703820,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6100,\"sum\":59600}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:44:13.424598+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741988653424, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:44:13.424720+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741989073424, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2854887424,\"uptime\":1808802.73,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23914010,\"nice\":13940,\"sys\":3484980,\"idle\":1774895400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23820910,\"nice\":13830,\"sys\":3499960,\"idle\":1775118120,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6102,\"sum\":59607}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:51:13.424572+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741989073424, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:51:13.424702+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741989133424, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2854817792,\"uptime\":1808862.73,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23914470,\"nice\":13940,\"sys\":3485070,\"idle\":1774954650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23822060,\"nice\":13830,\"sys\":3500050,\"idle\":1775177250,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6102,\"sum\":59608}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:52:13.424565+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741989133424, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:52:13.424675+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741989236607, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-created-without-slack-channel' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:53:56.607359+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741989236607, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:53:56.438Z\",\"user\":{\"id\":\"6ad16924-ebde-4f9b-8312-2e943643babf\",\"gusUserId\":\"005B0000001cC8FIAU\",\"slackUserId\":\"WEDRT71DH\",\"name\":\"Deepak Jaisingh\",\"email\":\"djaisingh@salesforce.com\"},\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"CG4S service pods not responding in HDPS channel\",\"description\":\"Customer cases are not getting created in HDPS channel. HDPS team is working with HSE Platform team to restart the pods via Managed Operations.\",\"detectedTime\":\"2025-03-14T21:53:56.250Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T21:53:56.250Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T21:53:56.250Z\",\"modifiedAt\":\"2025-03-14T21:53:56.250Z\",\"createdBy\":{\"id\":\"6ad16924-ebde-4f9b-8312-2e943643babf\",\"email\":\"djaisingh@salesforce.com\",\"active\":true,\"name\":\"Deepak Jaisingh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000001cC8FIAU\",\"slackUserId\":\"WEDRT71DH\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-03-24T03:11:58.454Z\",\"modifiedAt\":\"2023-03-24T03:11:58.454Z\"},\"modifiedBy\":{\"id\":\"6ad16924-ebde-4f9b-8312-2e943643babf\",\"email\":\"djaisingh@salesforce.com\",\"active\":true,\"name\":\"Deepak Jaisingh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000001cC8FIAU\",\"slackUserId\":\"WEDRT71DH\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-03-24T03:11:58.454Z\",\"modifiedAt\":\"2023-03-24T03:11:58.454Z\"},\"id\":\"aae15a30-8b5d-4f91-bbc6-9637387d12f7\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"6ad16924-ebde-4f9b-8312-2e943643babf\",\"email\":\"djaisingh@salesforce.com\",\"active\":true,\"name\":\"Deepak Jaisingh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000001cC8FIAU\",\"slackUserId\":\"WEDRT71DH\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-03-24T03:11:58.454Z\",\"modifiedAt\":\"2023-03-24T03:11:58.454Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T21:53:56.250Z\",\"scrumTeamId\":\"a00B0000009kCNVIA2\",\"team\":\"Hyperforce Development Platform Support\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"WEDRT71DH\",\"WF714LNAX\",\"WJS3G6EBX\",\"U01HEMYGTHV\",\"WECLHD39D\",\"U02RRQX4YJD\",\"U023NM6PSCT\",\"U023GGJ2Z8V\",\"U031ZE9UALW\",\"U01G4M15KLM\",\"U03TAJHAL3Z\",\"U03J3L4RZ17\",\"WPZK4F47R\",\"U027AFZ12HX\",\"U026R4V64QN\",\"U033QFZ8H9N\",\"U02TJJJ7CGP\",\"U068K6DFGR1\",\"U06CN25T8J1\",\"U068WT1V3U1\",\"WAWUYP5QR\"],\"channels\":[\"C0354P2TR5H\"],\"inviteBots\":[]},\"eventObj\":{\"isPrivateChannel\":false},\"requestId\":\"88953d78-891d-77b7-7ab3-596c25a39811\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:53:56.607370+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741989236607, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:53:56.607426+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741989236607, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:53:56.607428+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741989236607, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:53:56.607509+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741989236607, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b9e8b642-7618-4548-927f-8ebc31271097" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:53:56.607558+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741989236607, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T21:53:56.438Z\",\"user\":{\"id\":\"6ad16924-ebde-4f9b-8312-2e943643babf\",\"gusUserId\":\"005B0000001cC8FIAU\",\"slackUserId\":\"WEDRT71DH\",\"name\":\"Deepak Jaisingh\",\"email\":\"djaisingh@salesforce.com\"},\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"CG4S service pods not responding in HDPS channel\",\"description\":\"Customer cases are not getting created in HDPS channel. HDPS team is working with HSE Platform team to restart the pods via Managed Operations.\",\"detectedTime\":\"2025-03-14T21:53:56.250Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T21:53:56.250Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T21:53:56.250Z\",\"modifiedAt\":\"2025-03-14T21:53:56.250Z\",\"createdBy\":{\"id\":\"6ad16924-ebde-4f9b-8312-2e943643babf\",\"email\":\"djaisingh@salesforce.com\",\"active\":true,\"name\":\"Deepak Jaisingh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000001cC8FIAU\",\"slackUserId\":\"WEDRT71DH\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-03-24T03:11:58.454Z\",\"modifiedAt\":\"2023-03-24T03:11:58.454Z\"},\"modifiedBy\":{\"id\":\"6ad16924-ebde-4f9b-8312-2e943643babf\",\"email\":\"djaisingh@salesforce.com\",\"active\":true,\"name\":\"Deepak Jaisingh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000001cC8FIAU\",\"slackUserId\":\"WEDRT71DH\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-03-24T03:11:58.454Z\",\"modifiedAt\":\"2023-03-24T03:11:58.454Z\"},\"id\":\"aae15a30-8b5d-4f91-bbc6-9637387d12f7\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"6ad16924-ebde-4f9b-8312-2e943643babf\",\"email\":\"djaisingh@salesforce.com\",\"active\":true,\"name\":\"Deepak Jaisingh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000001cC8FIAU\",\"slackUserId\":\"WEDRT71DH\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-03-24T03:11:58.454Z\",\"modifiedAt\":\"2023-03-24T03:11:58.454Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T21:53:56.250Z\",\"scrumTeamId\":\"a00B0000009kCNVIA2\",\"team\":\"Hyperforce Development Platform Support\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"WEDRT71DH\",\"WF714LNAX\",\"WJS3G6EBX\",\"U01HEMYGTHV\",\"WECLHD39D\",\"U02RRQX4YJD\",\"U023NM6PSCT\",\"U023GGJ2Z8V\",\"U031ZE9UALW\",\"U01G4M15KLM\",\"U03TAJHAL3Z\",\"U03J3L4RZ17\",\"WPZK4F47R\",\"U027AFZ12HX\",\"U026R4V64QN\",\"U033QFZ8H9N\",\"U02TJJJ7CGP\",\"U068K6DFGR1\",\"U06CN25T8J1\",\"U068WT1V3U1\",\"WAWUYP5QR\"],\"channels\":[\"C0354P2TR5H\"],\"inviteBots\":[]},\"eventObj\":{\"isPrivateChannel\":false},\"requestId\":\"88953d78-891d-77b7-7ab3-596c25a39811\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:53:56.607559+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741989236607, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-incident-created-without-slack-channel]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:53:56.607602+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741989236607, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-incident-created-without-slack-channel]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:53:56.607603+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741989238955, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Inviting Slack users" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:53:59.334048+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741989239333, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b9e8b642-7618-4548-927f-8ebc31271097" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:53:59.334051+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741989239334, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-bridge-generated' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:53:59.334227+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741989239334, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:53:59.325Z\",\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"slackChannel\":{\"id\":\"C08HYLPF5HS\",\"name\":\"icc-b9e8b642-7618-4548-927f-8ebc31271097\"},\"subject\":\"CG4S service pods not responding in HDPS channel\",\"description\":\"Customer cases are not getting created in HDPS channel. HDPS team is working with HSE Platform team to restart the pods via Managed Operations.\",\"detectedTime\":\"2025-03-14T21:53:56.250Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T21:53:56.250Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T21:53:56.250Z\",\"scrumTeamId\":\"a00B0000009kCNVIA2\",\"team\":\"Hyperforce Development Platform Support\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"https:\/\/meet.google.com\/yxx-ntis-wqv\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-662-426-8416, pin: 587189346; \\nFind numbers in more regions on https:\/\/tel.meet\/yxx-ntis-wqv?pin=1317710148628, pin: 1317710148628\\n\",\"isManaged\":true},\"user\":{\"id\":\"6ad16924-ebde-4f9b-8312-2e943643babf\",\"gusUserId\":\"005B0000001cC8FIAU\",\"slackUserId\":\"WEDRT71DH\",\"name\":\"Deepak Jaisingh\",\"email\":\"djaisingh@salesforce.com\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:53:59.334249+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741989239334, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-generated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:53:59.334276+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741989239334, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-generated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:53:59.334330+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741989239334, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:53:59.334468+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741989239334, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T21:53:59.325Z\",\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"slackChannel\":{\"id\":\"C08HYLPF5HS\",\"name\":\"icc-b9e8b642-7618-4548-927f-8ebc31271097\"},\"subject\":\"CG4S service pods not responding in HDPS channel\",\"description\":\"Customer cases are not getting created in HDPS channel. HDPS team is working with HSE Platform team to restart the pods via Managed Operations.\",\"detectedTime\":\"2025-03-14T21:53:56.250Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T21:53:56.250Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T21:53:56.250Z\",\"scrumTeamId\":\"a00B0000009kCNVIA2\",\"team\":\"Hyperforce Development Platform Support\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"https:\/\/meet.google.com\/yxx-ntis-wqv\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-662-426-8416, pin: 587189346; \\nFind numbers in more regions on https:\/\/tel.meet\/yxx-ntis-wqv?pin=1317710148628, pin: 1317710148628\\n\",\"isManaged\":true},\"user\":{\"id\":\"6ad16924-ebde-4f9b-8312-2e943643babf\",\"gusUserId\":\"005B0000001cC8FIAU\",\"slackUserId\":\"WEDRT71DH\",\"name\":\"Deepak Jaisingh\",\"email\":\"djaisingh@salesforce.com\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:53:59.334481+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741989239334, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-bridge-generated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:53:59.334483+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741989239334, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-bridge-generated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:53:59.334483+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741989242929, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:54:02.929701+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741989242929, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:54:02.874Z\",\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"slackChannel\":{\"id\":\"C08HYLPF5HS\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu9HAYAZ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T21:54:02.874Z\",\"recordId\":\"500EE00001Tu9HAYAZ\",\"incidentId\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"caseNumber\":\"73035004\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:54:02.929747+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741989242929, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:54:02.929803+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741989242929, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:54:02.929884+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741989242929, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:54:02.930019+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741989242929, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b9e8b642-7618-4548-927f-8ebc31271097" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:54:02.930048+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741989242930, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T21:54:02.874Z\",\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"slackChannel\":{\"id\":\"C08HYLPF5HS\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu9HAYAZ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T21:54:02.874Z\",\"recordId\":\"500EE00001Tu9HAYAZ\",\"incidentId\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"caseNumber\":\"73035004\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:54:02.930052+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741989242930, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-gus-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:54:02.930096+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741989242930, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-gus-response]: {\"createdAt\":\"2025-03-14T21:54:02.874Z\",\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"slackChannel\":{\"id\":\"C08HYLPF5HS\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu9HAYAZ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T21:54:02.874Z\",\"recordId\":\"500EE00001Tu9HAYAZ\",\"incidentId\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"caseNumber\":\"73035004\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:54:02.930097+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741989247100, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":147.143609,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:54:07.100206+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741989247100, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:54:07.100310+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741989247134, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":150.491868,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:54:07.135054+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741989247135, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:54:07.135159+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741989247191, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":56.449283,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:54:07.191701+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741989247191, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:54:07.191766+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741989247324, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006434,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:54:07.324340+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741989247324, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:54:07.324391+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741989248263, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":114.776707,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:54:08.263931+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741989248263, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:54:08.264021+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741989248293, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":181.368427,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:54:08.293717+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741989248293, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:54:08.293793+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741989248314, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":50.825087,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:54:08.314946+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741989248315, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:54:08.315080+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741989248510, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":194.90181,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:54:08.510117+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741989248510, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:54:08.510201+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741989493424, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2853171200,\"uptime\":1809222.73,\"totalMem\":4018155520,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23918050,\"nice\":13940,\"sys\":3485620,\"idle\":1775309520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23825460,\"nice\":13830,\"sys\":3500580,\"idle\":1775532330,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6101,\"sum\":59603}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:58:13.424557+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741989493424, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T21:58:13.424684+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741989613424, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2852749312,\"uptime\":1809342.73,\"totalMem\":4018155520,\"loadavg\":[0.12,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23918910,\"nice\":13940,\"sys\":3485760,\"idle\":1775427870,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23826410,\"nice\":13830,\"sys\":3500750,\"idle\":1775650690,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6103,\"sum\":59607}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:00:13.424627+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741989613424, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:00:13.424705+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990213424, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2851926016,\"uptime\":1809942.73,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23923960,\"nice\":13940,\"sys\":3486560,\"idle\":1776019460,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23831230,\"nice\":13830,\"sys\":3501620,\"idle\":1776242640,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6102,\"sum\":59619}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:10:13.424548+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990213424, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:10:13.424693+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990385818, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":682.112988,\"method\":\"IccCommand.commandListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:13:05.819000+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990385819, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:13:05.819114+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990401599, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.028498,\"method\":\"BoltOptionsWithLocalCache.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:13:21.599389+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990401599, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:13:21.599510+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990401724, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":125.190667,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:13:21.724897+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990401724, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:13:21.724957+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990404974, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.028267,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:13:24.974543+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990404974, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:13:24.974673+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990405090, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":116.144111,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:13:25.090944+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990405091, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:13:25.093420+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990453424, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2847932416,\"uptime\":1810182.73,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23926930,\"nice\":13940,\"sys\":3487000,\"idle\":1776255650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23834090,\"nice\":13830,\"sys\":3502020,\"idle\":1776478840,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":43,\"num\":12419,\"sum\":59543}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:14:13.424568+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990453424, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:14:13.424759+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990466150, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.009024,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:14:26.150553+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990466150, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:14:26.150617+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990466164, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.005321,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:14:26.164162+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990466164, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:14:26.164235+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990466296, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":132.749986,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:14:26.297095+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990466297, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:14:26.297161+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990466297, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":147.101199,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:14:26.297826+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990466297, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:14:26.297833+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990466353, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":55.814346,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:14:26.353771+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990466353, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:14:26.353793+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990466366, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.004438,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:14:26.366995+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990466366, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:14:26.367016+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990466373, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":76.367995,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:14:26.373628+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990466373, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:14:26.373632+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990693424, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845724672,\"uptime\":1810422.73,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23929250,\"nice\":13940,\"sys\":3487320,\"idle\":1776492220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23836220,\"nice\":13830,\"sys\":3502350,\"idle\":1776715510,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6104,\"sum\":59598}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:18:13.424513+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990693424, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:18:13.424629+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990753424, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845708288,\"uptime\":1810482.73,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23929690,\"nice\":13940,\"sys\":3487390,\"idle\":1776551430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23836640,\"nice\":13830,\"sys\":3502420,\"idle\":1776774770,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6105,\"sum\":59600}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:19:13.424542+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990753424, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:19:13.424640+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:19.879021+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "> icc-slack@1.24.1 start", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:19.879027+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "> node build\/", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:19.879027+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:19.879027+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820427, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Metrics Kafka Producer enabled for Heartbeat" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.427248+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990820427, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is initializing..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.427468+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990820427, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Broker URLs: ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.427612+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820427, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Metrics Kafka Producer enabled for Heartbeat connected false" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.427709+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820427, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Metrics Kafka Producer enabled for Heartbeat at metrics" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.427747+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820474, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering interactions..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.474309+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820474, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering action \/empty-handler-.*\/" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.474583+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820474, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering action action-create-incident" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.474620+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820474, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering action team" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.474650+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820474, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering action \/incidents_filter_select_\\w*_action\/" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.474800+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820474, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering action \/incident-handover-action-.*\/" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.474805+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820474, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering action \/internal-comms-action-.*\/" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.474805+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820474, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering action browse-recent-incidents" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.474928+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820474, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering action action-assign-roles" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.474954+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820474, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering action action-mark-in-progress" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.474978+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820475, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering action \/incidents_nav_\\w*_page_action\/" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.475051+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820475, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering action action-send-pages" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.475062+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820475, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering action page_mark_joined_action" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.475122+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820475, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering action action-reassign-roles" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.475123+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820475, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering action action-add-bridge" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.475150+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820475, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering action action-show-details" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.475204+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820475, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering action action-show-roles" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.475207+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820475, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering action action-archive-channel" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.475315+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820475, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering action \/incident-resolve-close-action-.*\/" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.475382+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820475, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering action action-quick-close" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.475451+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820475, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering action action-resolve-incident" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.475454+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820475, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering action \/show-configuration-items.*\/" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.475481+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820475, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering action action-remove-bridge" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.475525+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820475, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering action \/show-change-implementations.*\/" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.475527+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820475, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering action action-update-bridge" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.475557+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820475, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering action \/incident-activities-.*\/" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.475610+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820475, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering action force-gus-export" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.475611+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820475, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering action \/swimlane-*\/" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.475635+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820475, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering action open-trust-posting-modal" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.475688+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820475, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering command \/icc-bridge" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.475838+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820475, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering command \/icc-comms" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.475857+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820475, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering command \/icc-handover" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.475983+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820476, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering command \/icc" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.476074+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820476, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering command \/icc-incident" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.476074+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820476, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering command \/icc-on-call" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.476074+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820476, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering command \/icc-roles" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.476098+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820476, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering command \/icc-activities" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.476151+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820476, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering command \/icc-swimlanes" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.476151+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820476, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering command \/icc-trust" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.476181+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820476, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering options team" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.476330+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820476, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering view submit-assign-roles" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.476477+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820476, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering view submit-create-incident" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.476511+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820476, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering view incident-handover-action-create" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.476576+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820476, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering view submit-internal-comms" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.476579+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820476, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering event app_home_opened" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.476735+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820476, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering event member_joined_channel" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.476751+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820476, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering message hangout_bot_message" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.476909+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820476, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering shortcut message-shortcut-create-incident" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.477031+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820477, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering workflow step open_create_incident_modal" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.477261+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820477, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering workflow step icc_create_incident_step" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.477430+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820477, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "[useJSXModals] CloseIncidentModal,PageTeamsModal,AcknowledgePageModal,ResolveIncidentModal,AssignRolesModal,UpdateIncidentModal,EditActivityModal,SwimlaneAddOrEditModal,SwimlaneUpdatesModal,SwimlaneNewUpdateModal,BridgeModal,RemoveBridgeModal,ViewInternalCommsModal,TrustPostingModal,QuickCloseModal,InternalCommsModal,HandoverIncidentModal" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.477439+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820477, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "SlackModalManager: loading modals: CloseIncidentModal, PageTeamsModal, AcknowledgePageModal, ResolveIncidentModal, AssignRolesModal, UpdateIncidentModal, EditActivityModal, SwimlaneAddOrEditModal, SwimlaneUpdatesModal, SwimlaneNewUpdateModal, BridgeModal, RemoveBridgeModal, ViewInternalCommsModal, TrustPostingModal, QuickCloseModal, InternalCommsModal, HandoverIncidentModal" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.477545+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990820478, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering Kafka event listeners" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.478865+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820478, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-incident-updated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.478954+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820478, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-incident-resolved]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.478965+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-roles-updated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.479066+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-reminders-updated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.479132+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-reminder-triggered]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.479163+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-reminder-acknowledged]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.479234+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-reminder-ignored]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.479307+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-incident-closed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.479310+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-incident-closed-not-valid]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.479383+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-incident-closed-duplicate]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.479405+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-duplicate-case-number-updated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.479473+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-report-finished]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.479498+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-slack-channel-invite-users]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.479560+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-scheduled-activity-executed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.479575+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-gus-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.479648+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-swimlane-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.479649+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-swimlane-updated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.479767+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-swimlane-post-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.479800+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-swimlane-reminder-triggered]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.479874+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-swimlane-invite-assignee]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.479883+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-internal-comms-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.479962+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-trust-posting-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.479962+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-trust-posting-updated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.480040+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820480, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-trust-posting-resolved]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.480043+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820480, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-trust-posting-unresolved]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.480120+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990820480, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is initializing..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.480315+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990820480, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Broker URLs: ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.480319+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990820482, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Initializing Kafka Connection with the following configurations:" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.482662+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990820482, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Broker URLs: ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.483052+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990820483, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Using SSL Endpoints for Kafka" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.483053+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990820483, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Successfully wrote Kafka SSL Certificates to files" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.483282+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990820483, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Using SSL Configuration for Kafka Connection" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.483310+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990820483, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is initializing..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.483730+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990820483, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Broker URLs: ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.483730+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990820483, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Consumer Group ID: undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.483731+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990820483, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Topic(s): incident" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.483731+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990820483, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer with group ID: undefined is connecting to topic(s): 'incident'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.483957+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990820484, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "New instance of KafkaConsumerFactory with defaultConsumer {\"consumer\":{\"_events\":{\"ready\":[null,null],\"disconnected\":[null,null],\"event.error\":[null,null]},\"_eventsCount\":4,\"_client\":{},\"_cb_configs\":{\"global\":{},\"topic\":{},\"event\":{}},\"metrics\":{},\"_isConnected\":false,\"errorCounter\":0,\"_metadata\":{},\"globalConfig\":{\"metadata.broker.list\":\"ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096\",\"security.protocol\":\"ssl\",\"ssl.certificate.location\":\"\/tmp\/KAFKA_CLIENT_CERT\",\"ssl.key.location\":\"\/tmp\/KAFKA_CLIENT_CERT_KEY\",\"ssl.ca.location\":\"\/tmp\/KAFKA_TRUSTED_CERT\",\"ssl.endpoint.identification.algorithm\":\"none\",\"group.id\":\"undefined\",\"enable.auto.commit\":true,\"metadata.max.age.ms\":300000,\"fetch.wait.max.ms\":30000},\"topicConfig\":{\"auto.offset.reset\":\"earliest\"},\"_consumeTimeout\":1000,\"_consumeLoopTimeoutDelay\":500,\"_isConnecting\":true},\"kafkaConsumerConfig\":{\"consumerConfiguration\":{\"kafka\":{\"metadata.broker.list\":\"ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096\",\"security.protocol\":\"ssl\",\"ssl.certificate.location\":\"\/tmp\/KAFKA_CLIENT_CERT\",\"ssl.key.location\":\"\/tmp\/KAFKA_CLIENT_CERT_KEY\",\"ssl.ca.location\":\"\/tmp\/KAFKA_TRUSTED_CERT\",\"ssl.endpoint.identification.algorithm\":\"none\",\"group.id\":\"undefined\",\"enable.auto.commit\":true,\"metadata.max.age.ms\":300000,\"fetch.wait.max.ms\":30000},\"info\":{\"TOPIC_NAME\":[\"incident\"]},\"topic\":{\"auto.offset.reset\":\"earliest\"}}},\"consumerGroupId\":\"undefined\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.484185+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820484, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "KafkaConsumerFactory. Requested default consumer in container for undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.484243+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820484, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.initKafkaProducer] Kafka Producer enabled for metrics Annotations" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.484584+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990820484, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is initializing..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.484748+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990820484, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Broker URLs: ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.484751+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820484, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.initKafkaProducer] Kafka Producer enabled for metrics Annotations" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.484834+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820484, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.initKafkaProducer] Kafka Producer enabled for metrics Annotations connected false" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.484863+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990820484, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.initKafkaProducer] Kafka Producer enabled for metrics Annotations at metrics" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.484939+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990820484, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Initiating heartbeat for icc-slack every 60 seconds" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.484942+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990820484, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Initiating Log Metric Latency heartbeat for icc-slack disabled" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.484972+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990820484, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Initiating Kafka Metric Latency heartbeat for icc-slack enabled" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.485024+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "[INFO] socket-mode:SocketModeClient:0 Going to establish a new connection to Slack ...", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.489865+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "Server is running at 15800", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.493461+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990820512, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.512145+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990820513, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.513527+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990820536, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.536218+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990820536, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.536631+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990820541, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer with group ID: undefined: is ready and subscribed to topic(s): incident" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.541418+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990820612, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "⚡️ Bolt app is running!" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:20.612182+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990821734, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.02239,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:21.735066+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990821735, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:21.735777+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990821873, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":137.714369,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:21.873622+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990821873, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:21.873700+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990821921, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":47.929573,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:21.921776+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990821921, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:21.921852+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990822334, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":143.953825,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:22.334971+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990822334, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:22.335057+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990822366, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":135.444996,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:22.367076+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990822367, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:22.367161+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990823006, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":127.204134,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:23.006900+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990823006, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:23.006967+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990823021, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":146.13504,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:23.021478+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990823021, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:20:23.021562+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990880504, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2926436352,\"uptime\":1810609.81,\"totalMem\":4018155520,\"loadavg\":[0.18,0.09,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23933830,\"nice\":13940,\"sys\":3488880,\"idle\":1776671430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23840130,\"nice\":13830,\"sys\":3503840,\"idle\":1776894680,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":23,\"num\":8078,\"sum\":59503}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:21:20.504626+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990880504, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:21:20.504801+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741990940504, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2920419328,\"uptime\":1810669.81,\"totalMem\":4018155520,\"loadavg\":[0.06,0.07,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23934220,\"nice\":13940,\"sys\":3488950,\"idle\":1776730660,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23840570,\"nice\":13830,\"sys\":3503930,\"idle\":1776953890,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6095,\"sum\":59598}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:22:20.504562+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741990940504, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:22:20.504653+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991000504, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2919215104,\"uptime\":1810729.81,\"totalMem\":4018155520,\"loadavg\":[0.02,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23934620,\"nice\":13940,\"sys\":3489050,\"idle\":1776789940,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23840910,\"nice\":13830,\"sys\":3504030,\"idle\":1777013070,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6106,\"sum\":59589}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:23:20.504577+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991000504, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:23:20.504680+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991060504, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2914914304,\"uptime\":1810789.81,\"totalMem\":4018155520,\"loadavg\":[0.01,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23935050,\"nice\":13940,\"sys\":3489150,\"idle\":1776849200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23841340,\"nice\":13830,\"sys\":3504100,\"idle\":1777072320,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6100,\"sum\":59598}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:24:20.504571+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991060504, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:24:20.504695+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991323349, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.007779,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:43.349612+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991323349, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:43.349728+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991323517, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":167.362192,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:43.517216+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991323517, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:43.517297+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991323586, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":69.258783,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:43.586637+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991323586, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:43.586706+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991324697, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.005013,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:44.697298+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991324697, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:44.697364+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991324714, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":114.381797,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:44.714073+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991324714, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:44.714168+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991324772, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":57.939574,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:44.772196+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991324772, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:44.772272+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991324818, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":121.009122,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:44.818435+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991324818, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:44.818515+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991324873, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":54.746956,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:44.873345+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991324873, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:44.873428+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991325931, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":287.447379,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:45.932003+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991325932, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:45.932129+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991325939, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":59.209336,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:45.939280+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991325939, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:45.939381+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991326063, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":339.866361,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:46.063948+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991326064, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:46.064061+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991327259, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":291.024499,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:47.259669+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991327259, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:47.259758+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991327335, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":287.85214,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:47.336045+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991327336, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:47.336126+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991328716, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.005724,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:48.716965+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991328717, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:48.717061+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991328751, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.005366,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:48.751246+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991328751, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:48.751381+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991328839, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":122.786017,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:48.839960+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991328840, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:48.840081+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991328867, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":115.884911,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:48.867362+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991328867, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:48.867455+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991328898, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":58.535506,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:48.898722+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991328898, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:48.898756+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991328918, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":51.26876,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:48.918805+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991328918, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:48.918839+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991328939, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":349.739114,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:48.939746+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991328939, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:48.939819+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991330729, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.004867,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:50.729117+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991330729, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:50.729217+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991330822, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":301.946122,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:50.822573+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991330822, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:50.822577+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991330858, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":129.530685,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:50.858849+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991330858, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:50.858878+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991330913, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":54.807052,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:50.913800+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991330913, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:50.913875+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991332131, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":118.844772,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:52.131696+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991332131, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:52.131775+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991332166, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.004604,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:52.166385+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991332166, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:52.166463+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991332181, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":49.208757,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:52.181078+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991332181, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:52.181161+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991332227, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":296.321676,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:52.227915+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991332227, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:52.228020+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991332282, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":115.969495,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:52.282540+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991332282, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:52.282620+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991332335, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":52.760427,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:52.335461+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991332335, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:52.335540+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991333269, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":54.185326,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:53.269211+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991333269, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:53.269243+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991333273, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":277.264366,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:53.273357+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991333273, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:53.273376+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991333306, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.005123,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:53.306842+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991333306, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:53.306892+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991333371, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":287.927426,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:53.371357+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991333371, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:53.371459+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991333419, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":112.226796,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:53.419238+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991333419, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:53.419302+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991333469, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":50.625798,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:53.470010+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991333470, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:53.470085+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991334405, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":271.220207,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:54.405639+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991334405, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:54.405696+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991336561, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":270.621817,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:56.561506+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991336561, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:56.561563+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991336643, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.004587,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:56.643624+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991336643, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:56.643669+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991336762, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":118.452488,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:56.762219+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991336762, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:28:56.762285+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991350757, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:10.757679+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991350758, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-created-without-slack-channel' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:10.758947+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991350758, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:10.586Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U03NM0MKSNQ\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]},\"eventObj\":{\"isPrivateChannel\":false},\"requestId\":\"6500c09a-6062-7e3d-3ec4-3d58a35b383c\",\"client\":\"quantumks2s\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:10.758950+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991350758, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:10.758953+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991350758, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:10.758956+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991350758, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:10.758957+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991350758, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T22:29:10.586Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U03NM0MKSNQ\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]},\"eventObj\":{\"isPrivateChannel\":false},\"requestId\":\"6500c09a-6062-7e3d-3ec4-3d58a35b383c\",\"client\":\"quantumks2s\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:10.758967+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991350758, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-incident-created-without-slack-channel]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:10.758968+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741991350758, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-incident-created-without-slack-channel]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:10.758970+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991353862, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "successfully invited U02DWLVTKB9,U01UPBJAV5F,U02GXBX8PUZ,U03LNRS637U,U032QNNKMT7,U06Q54CS88M to channel C08HDBF5E3Z" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:13.862739+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991353862, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No channels found in icc-slack-channel-invite-users event: {\"createdAt\":\"2025-03-14T22:29:12.743Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"U03NM0MKSNQ\"],\"bots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"],\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:13.862742+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991359986, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.005905,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:19.987060+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991359987, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:19.987177+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991360095, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0,\"method\":\"C08HDBF5E3Z\",\"path\":\"U02Q288NF7W\",\"statusCode\":1}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:20.095239+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991360095, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:20.095308+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991360178, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.00551,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:20.178130+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991360178, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:20.178164+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991363797, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:23.797380+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991363797, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-to-cis-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:23.797540+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991363797, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:23.742Z\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\",\"scope\":\"icc-incidents-readonly icc-incidents-manage\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0XJ0A0\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000NYJr02AH\"}]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:23.797542+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991363797, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:23.797542+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991363797, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:23.797576+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991363797, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:23.797690+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991363797, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T22:29:23.742Z\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\",\"scope\":\"icc-incidents-readonly icc-incidents-manage\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0XJ0A0\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000NYJr02AH\"}]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:23.797694+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991363797, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-incident-to-cis-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:23.797710+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741991363797, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-incident-to-cis-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:23.797760+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991363818, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:23.818814+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991363818, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-to-cis-export-success' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:23.818970+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991363818, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:23.742Z\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\",\"scope\":\"icc-incidents-readonly icc-incidents-manage\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0XJ0A0\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000NYJr02AH\"}],\"cis\":[{\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"createLock\":true,\"sfid\":\"aCqEE000000C0XJ0A0\",\"configurationItem\":{\"id\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"parentId\":\"a7JEE00000CsLTZ2A3\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T22:29:23.126Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":null}}]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:23.818988+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991363818, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:23.819001+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991363819, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:23.819056+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991363819, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:23.819105+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991363819, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T22:29:23.742Z\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\",\"scope\":\"icc-incidents-readonly icc-incidents-manage\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0XJ0A0\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000NYJr02AH\"}],\"cis\":[{\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"createLock\":true,\"sfid\":\"aCqEE000000C0XJ0A0\",\"configurationItem\":{\"id\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"parentId\":\"a7JEE00000CsLTZ2A3\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T22:29:23.126Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":null}}]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:23.819136+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991363819, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-incident-to-cis-export-success]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:23.819151+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741991363819, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-incident-to-cis-export-success]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:23.819152+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991363835, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:23.835424+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991363835, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:23.836706+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991363835, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:23.685Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https:\/\/tel.meet\/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:17.396Z\",\"usdResources\":[]},\"changes\":{\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}]},\"servicesImpacted\":{\"0\":[null,\"Core Live on Falcon\"]}},\"requestId\":\"e08d5cd7-ce49-6078-7ee3-9a023cc900d4\",\"client\":\"quantumks2s\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:23.836713+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991363835, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:23.836714+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991363835, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:23.836714+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991363835, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:23.836715+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991363835, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T22:29:23.685Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https:\/\/tel.meet\/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:17.396Z\",\"usdResources\":[]},\"changes\":{\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}]},\"servicesImpacted\":{\"0\":[null,\"Core Live on Falcon\"]}},\"requestId\":\"e08d5cd7-ce49-6078-7ee3-9a023cc900d4\",\"client\":\"quantumks2s\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:23.836720+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991363835, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-incident-updated]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:23.836720+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991363835, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Incident updated notification for [icc-incident-updated]: {\"createdAt\":\"2025-03-14T22:29:23.685Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https:\/\/tel.meet\/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:17.396Z\",\"usdResources\":[]},\"changes\":{\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}]},\"servicesImpacted\":{\"0\":[null,\"Core Live on Falcon\"]}},\"requestId\":\"e08d5cd7-ce49-6078-7ee3-9a023cc900d4\",\"client\":\"quantumks2s\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:23.836728+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991364003, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posted incident update message to Slack." }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:24.003856+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991364003, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Slack response: {\"ok\":true,\"channel\":\"C08HDBF5E3Z\",\"ts\":\"1741991363.939949\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741991363.939949\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"SiteReliability just updated this incident:\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https:\/\/avatars.slack-edge.com\/2022-03-18\/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"attachments\":[{\"id\":1,\"blocks\":[{\"type\":\"section\",\"block_id\":\"FeGIS\",\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Impacted Clouds*:\\nCore Live on Falcon\",\"verbatim\":false}]},{\"type\":\"actions\",\"block_id\":\"q3hDg\",\"elements\":[{\"type\":\"button\",\"action_id\":\"action-show-details\",\"text\":{\"type\":\"plain_text\",\"text\":\"View Incident Details\",\"emoji\":true},\"style\":\"primary\"}]}],\"color\":\"#009FE2\",\"fallback\":\"Show updated attributes\"}],\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"shS\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"text\",\"text\":\"SiteReliability just updated this incident:\"}]}]}]},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:24.003951+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991383517, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:43.517269+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991383517, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:43.517370+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991383517, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:43.467Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"eventObj\":{\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"reminderId\":\"09626777-fd23-4c59-8d19-7be953d96ecd\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:43.517410+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991383517, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:43.517411+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991383517, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:43.517465+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991383517, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:43.517572+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991383517, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T22:29:43.467Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"eventObj\":{\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"reminderId\":\"09626777-fd23-4c59-8d19-7be953d96ecd\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:43.517614+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991383517, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [bullmq-job-completed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:43.517614+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741991383517, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [bullmq-job-completed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:43.517615+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991383584, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:43.584891+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991383584, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:43.585037+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991383585, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:43.536Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"eventObj\":{\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"reminderId\":\"09626777-fd23-4c59-8d19-7be953d96ecd\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"09626777-fd23-4c59-8d19-7be953d96ecd\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T22:29:13.420Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HDBF5E3Z\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:43.585055+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991383585, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:43.585079+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991383585, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:43.585137+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991383585, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:43.585233+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991383585, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T22:29:43.536Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"eventObj\":{\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"reminderId\":\"09626777-fd23-4c59-8d19-7be953d96ecd\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"09626777-fd23-4c59-8d19-7be953d96ecd\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T22:29:13.420Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HDBF5E3Z\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:43.585281+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991383585, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-reminder-triggered]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:43.585282+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991383585, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-reminder-triggered]: {\"createdAt\":\"2025-03-14T22:29:43.536Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"eventObj\":{\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"reminderId\":\"09626777-fd23-4c59-8d19-7be953d96ecd\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"09626777-fd23-4c59-8d19-7be953d96ecd\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T22:29:13.420Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HDBF5E3Z\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:43.585430+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991397823, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "successfully invited U02NP5RGQQ7 to channel C08HDBF5E3Z" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:57.823506+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991397823, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Inviting Slack bots" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:57.823561+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991397823, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No channels found in icc-slack-channel-invite-users event: {\"createdAt\":\"2025-03-14T22:29:57.527Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https:\/\/tel.meet\/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\"},\"eventObj\":{\"users\":[\"U02NP5RGQQ7\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:29:57.823604+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991600504, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2910343168,\"uptime\":1811329.81,\"totalMem\":4018155520,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23940860,\"nice\":13940,\"sys\":3489890,\"idle\":1777381150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23845640,\"nice\":13830,\"sys\":3504810,\"idle\":1777604920,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6138,\"sum\":59576}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:33:20.504531+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991600504, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:33:20.504642+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991660504, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2910306304,\"uptime\":1811389.81,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23941260,\"nice\":13940,\"sys\":3489950,\"idle\":1777440380,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23845990,\"nice\":13830,\"sys\":3504890,\"idle\":1777664170,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6104,\"sum\":59596}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:34:20.504572+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991660504, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:34:20.504713+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741991900504, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2909872128,\"uptime\":1811629.81,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23943490,\"nice\":13940,\"sys\":3490200,\"idle\":1777677170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23847980,\"nice\":13830,\"sys\":3505190,\"idle\":1777901050,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6111,\"sum\":59591}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:38:20.504554+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741991900504, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:38:20.504694+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992059164, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.007167,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:40:59.164592+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741992059164, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:40:59.164726+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992059334, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":169.568913,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:40:59.334412+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741992059334, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:40:59.334494+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992104546, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.016811,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:41:44.547088+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741992104547, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:41:44.547283+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992104704, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":157.072039,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:41:44.704508+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741992104704, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:41:44.704630+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992104776, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":72.189743,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:41:44.776947+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741992104777, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:41:44.777172+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992233300, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":26.986111,\"method\":\"configVarsMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:43:53.300783+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741992233300, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:43:53.300866+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992233300, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.048593,\"method\":\"userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:43:53.300945+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741992233300, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:43:53.301025+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992233447, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":146.647203,\"method\":\"authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:43:53.447846+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741992233447, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:43:53.447960+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992233513, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":64.894337,\"method\":\"incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:43:53.513192+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741992233513, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:43:53.513281+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741992233515, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Heroku specific TLS options added" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:43:53.515284+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741992233522, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:43:53.522494+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741992233524, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:43:53.524832+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741992233527, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "bodyType": "simplified" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:43:53.527194+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741992233527, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "isExtended": false, "useExtended": true }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:43:53.527540+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992275899, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posting comm to external slack channel C05T2A3C319 - comm: {\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/oms-esob-eoa\",\"sentBySlackUserId\":\"U02NP5RGQQ7\",\"sentBy\":\"Dominick Blue\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"duration\":\"15 minutes\",\"incidentCommander\":\"Nikita Aggarwal\",\"incidentCommanderSlackUserId\":\"U03NM0MKSNQ\",\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"team\":\"Site Reliability\",\"content\":\"SR was paged due to high APT on ita28. Investigation is underway to identify a path to green. CAPE will be paged to assist.\",\"sentAt\":\"2025-03-14T22:44:35.033Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:44:35.899888+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992276131, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "[IccKafkaProducer.produceInternalCommsSentEvent] Publishing internal comms delivery status: {\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"34322b2f-bcb3-43bf-8416-818d3302dbf2\",\"sequenceNumber\":1}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:44:36.131654+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992276131, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.iccMetricRequestExecute] - icc-internal-comms-response - undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:44:36.131660+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992276131, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:44:36.131718+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992276131, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:44:36.131785+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741992276131, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:44:36.131971+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992276132, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'b7ef96fc-4995-4d2b-b152-2783270aada8' to topic 'incident': {\"createdAt\":\"2025-03-14T22:44:36.131Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https:\/\/tel.meet\/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"34322b2f-bcb3-43bf-8416-818d3302dbf2\",\"sequenceNumber\":1}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:44:36.132318+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741992276132, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'b7ef96fc-4995-4d2b-b152-2783270aada8' to Kafka topic 'incident'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:44:36.132402+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992276132, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.iccMetricDurationTime] - icc-internal-comms-response - undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:44:36.132403+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992276132, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.34629000001586974\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:44:36.132423+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992276132, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.34629000001586974\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:44:36.132487+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741992276132, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:44:36.132552+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741992311263, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:45:11.263905+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741992311264, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:45:11.264153+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992311264, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:45:11.251Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https:\/\/tel.meet\/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\"},\"eventObj\":{\"ok\":true,\"id\":\"fab9b215-fcd7-487e-b6a5-e1a0d3f96921\",\"serviceId\":\"P25VK5X\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\\nSeverity: Sev2\\nSlack Channel: #icc-73035802\\nBridge URL: https:\/\/meet.google.com\/oms-esob-eoa\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https:\/\/tel.meet\/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\\nAdditional Details: \",\"incidentSubject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"incidentDescription\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\"},\"requestId\":\"7100711c-7a23-44d9-1387-e6a0368ef3a2\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:45:11.264217+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992311264, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:45:11.264221+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992311264, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:45:11.264258+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741992311264, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:45:11.264404+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992311264, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T22:45:11.251Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https:\/\/tel.meet\/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\"},\"eventObj\":{\"ok\":true,\"id\":\"fab9b215-fcd7-487e-b6a5-e1a0d3f96921\",\"serviceId\":\"P25VK5X\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\\nSeverity: Sev2\\nSlack Channel: #icc-73035802\\nBridge URL: https:\/\/meet.google.com\/oms-esob-eoa\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https:\/\/tel.meet\/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\\nAdditional Details: \",\"incidentSubject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"incidentDescription\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\"},\"requestId\":\"7100711c-7a23-44d9-1387-e6a0368ef3a2\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:45:11.264468+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992311264, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-page-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:45:11.264474+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741992311264, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-page-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:45:11.264474+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992319245, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":371.142855,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:45:19.245563+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741992319245, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:45:19.245624+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992380508, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892648448,\"uptime\":1812109.81,\"totalMem\":4018155520,\"loadavg\":[0.08,0.02,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23948150,\"nice\":13940,\"sys\":3490980,\"idle\":1778149940,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23852150,\"nice\":13830,\"sys\":3505930,\"idle\":1778374000,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6126,\"sum\":59581}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:46:20.508570+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741992380508, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:46:20.508711+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992440504, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892529664,\"uptime\":1812169.81,\"totalMem\":4018155520,\"loadavg\":[0.03,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23948540,\"nice\":13940,\"sys\":3491070,\"idle\":1778209170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23852660,\"nice\":13830,\"sys\":3506020,\"idle\":1778433090,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6133,\"sum\":59582}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:47:20.504591+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741992440504, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:47:20.504743+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992560504, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889715712,\"uptime\":1812289.81,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23949440,\"nice\":13940,\"sys\":3491210,\"idle\":1778327710,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23853450,\"nice\":13830,\"sys\":3506180,\"idle\":1778551310,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6111,\"sum\":59592}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:49:20.504577+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741992560504, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:49:20.504717+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992680504, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889244672,\"uptime\":1812409.81,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23950350,\"nice\":13940,\"sys\":3491340,\"idle\":1778446080,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23854300,\"nice\":13830,\"sys\":3506310,\"idle\":1778669600,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6092,\"sum\":59597}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:51:20.504579+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741992680504, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:51:20.504690+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992860508, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2888871936,\"uptime\":1812589.82,\"totalMem\":4018155520,\"loadavg\":[0.07,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23951770,\"nice\":13940,\"sys\":3491600,\"idle\":1778623730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23855890,\"nice\":13830,\"sys\":3506520,\"idle\":1778847070,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6102,\"sum\":59590}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:54:20.508586+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741992860508, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:54:20.508745+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992921840, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.009535,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:55:21.840638+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741992921840, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:55:21.840707+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992922007, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":166.762956,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:55:22.007689+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741992922007, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:55:22.007766+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741992980508, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2888761344,\"uptime\":1812709.82,\"totalMem\":4018155520,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23953350,\"nice\":13940,\"sys\":3491750,\"idle\":1778741940,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23857100,\"nice\":13830,\"sys\":3506690,\"idle\":1778965380,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6125,\"sum\":59583}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:56:20.508609+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741992980508, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T22:56:20.508682+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741993220479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":150.132823,\"method\":\"IncidentCommand.commandListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:00:20.479603+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741993220479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:00:20.479730+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741993220508, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887307264,\"uptime\":1812949.82,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23955280,\"nice\":13940,\"sys\":3492070,\"idle\":1778978490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23859330,\"nice\":13830,\"sys\":3506980,\"idle\":1779202200,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6118,\"sum\":59588}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:00:20.508508+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741993220508, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:00:20.508638+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741993400508, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887852032,\"uptime\":1813129.82,\"totalMem\":4018155520,\"loadavg\":[0.05,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23956600,\"nice\":13940,\"sys\":3492360,\"idle\":1779156120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23861420,\"nice\":13830,\"sys\":3507250,\"idle\":1779379640,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6099,\"sum\":59595}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:03:20.508570+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741993400508, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:03:20.508688+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741993437341, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:03:57.341219+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741993437342, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:03:57.342737+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741993700508, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2888069120,\"uptime\":1813429.82,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23959280,\"nice\":13940,\"sys\":3492740,\"idle\":1779451880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23863970,\"nice\":13830,\"sys\":3507620,\"idle\":1779675570,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6102,\"sum\":59600}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:08:20.508598+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741993700508, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:08:20.508712+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741993820512, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2888671232,\"uptime\":1813549.82,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23960400,\"nice\":13940,\"sys\":3492910,\"idle\":1779570210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23865300,\"nice\":13830,\"sys\":3507800,\"idle\":1779793870,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6103,\"sum\":59594}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:10:20.512571+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741993820512, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:10:20.512709+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741993940508, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2888253440,\"uptime\":1813669.82,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23961160,\"nice\":13940,\"sys\":3493100,\"idle\":1779688570,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23866160,\"nice\":13830,\"sys\":3507950,\"idle\":1779912230,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6102,\"sum\":59601}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:12:20.508591+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741993940508, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:12:20.508727+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994240508, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2903687168,\"uptime\":1813969.82,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23963800,\"nice\":13940,\"sys\":3493660,\"idle\":1779984000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23868880,\"nice\":13830,\"sys\":3508400,\"idle\":1780207690,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6102,\"sum\":59611}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:17:20.508584+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994240508, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:17:20.508756+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994540508, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889969664,\"uptime\":1814269.82,\"totalMem\":4018155520,\"loadavg\":[0.07,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23967480,\"nice\":13940,\"sys\":3494200,\"idle\":1780279270,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23872430,\"nice\":13830,\"sys\":3509080,\"idle\":1780503010,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6104,\"sum\":59617}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:22:20.508560+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994540508, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:22:20.508692+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994613501, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:33.501534+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994613501, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-to-cis-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:33.501660+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994613501, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:33.450Z\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0XJ0A0\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000NYJr02AH\"}]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:33.501697+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994613501, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:33.501697+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994613501, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:33.501749+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994613501, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:33.501855+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994613501, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T23:23:33.450Z\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0XJ0A0\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000NYJr02AH\"}]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:33.501898+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994613501, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-incident-to-cis-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:33.501899+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741994613501, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-incident-to-cis-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:33.501899+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994613525, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:33.525359+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994613525, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-to-cis-export-success' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:33.525540+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994613525, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:33.450Z\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0XJ0A0\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000NYJr02AH\"}],\"cis\":[{\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"createLock\":true,\"sfid\":\"aCqEE000000C0XJ0A0\",\"configurationItem\":{\"id\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"parentId\":\"a7JEE00000CsLTZ2A3\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T22:29:25.336Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":\"a8LEE00001BY0lD2AT\"}}]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:33.525558+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994613525, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:33.525578+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994613525, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:33.525633+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994613525, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:33.525718+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994613525, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T23:23:33.450Z\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0XJ0A0\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000NYJr02AH\"}],\"cis\":[{\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"createLock\":true,\"sfid\":\"aCqEE000000C0XJ0A0\",\"configurationItem\":{\"id\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"parentId\":\"a7JEE00000CsLTZ2A3\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T22:29:25.336Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":\"a8LEE00001BY0lD2AT\"}}]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:33.525762+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994613525, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-incident-to-cis-export-success]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:33.525791+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741994613525, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-incident-to-cis-export-success]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:33.525797+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994636971, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:56.971574+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994636971, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:56.971842+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994636971, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:56.961Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https:\/\/tel.meet\/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:23:37.561Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"d4ee0ffa-0ae6-695d-cbef-972b338b5902\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:56.971914+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994636971, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:56.972229+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994636971, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:56.972231+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994636972, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:56.972232+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994636972, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T23:23:56.961Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https:\/\/tel.meet\/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:23:37.561Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"d4ee0ffa-0ae6-695d-cbef-972b338b5902\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:56.972235+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994636972, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-usd-resource-deleted]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:56.972236+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741994636972, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-usd-resource-deleted]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:56.972236+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994636988, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:56.989024+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994636989, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:56.989252+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994636989, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:56.981Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https:\/\/tel.meet\/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:23:37.561Z\"},\"eventObj\":[],\"requestId\":\"d4ee0ffa-0ae6-695d-cbef-972b338b5902\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:56.989301+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994636989, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:56.989333+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994636989, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:56.989369+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994636989, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:56.989448+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994636989, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T23:23:56.981Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https:\/\/tel.meet\/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:23:37.561Z\"},\"eventObj\":[],\"requestId\":\"d4ee0ffa-0ae6-695d-cbef-972b338b5902\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:56.990035+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994636989, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-usd-resource-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:56.990037+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741994636989, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-usd-resource-created]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:56.990038+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994637041, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:57.041361+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994637041, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:57.041463+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994637041, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:56.989Z\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"responses\":[]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:57.041499+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994637041, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:57.041500+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994637041, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:57.041553+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994637041, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:57.041666+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994637041, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T23:23:56.989Z\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"responses\":[]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:57.041666+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994637041, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-usd-resource-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:57.041667+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741994637041, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-usd-resource-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:23:57.041667+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994640034, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.009858,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:24:00.034812+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994640034, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:24:00.034884+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994640184, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":149.630238,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:24:00.184668+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994640184, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:24:00.184736+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994640278, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":93.386564,\"method\":\"BoltInteraction.incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:24:00.278298+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994640278, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:24:00.278363+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994640278, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.005751,\"method\":\"BoltCommandIncidentReqd.rejectIfClosedMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:24:00.278422+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994640278, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:24:00.278456+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994660512, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2888835072,\"uptime\":1814389.82,\"totalMem\":4018155520,\"loadavg\":[0.04,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23968410,\"nice\":13940,\"sys\":3494400,\"idle\":1780397570,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23873490,\"nice\":13830,\"sys\":3509270,\"idle\":1780621280,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6204,\"sum\":59566}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:24:20.512564+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994660512, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:24:20.512710+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994696984, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:24:56.984171+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994696984, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:24:56.984645+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994696984, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:24:56.966Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https:\/\/tel.meet\/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"Capacity\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:24:02.233Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev3\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/oms-esob-eoa\",\"sentBySlackUserId\":\"U02NP5RGQQ7\",\"sentBy\":\"Dominick Blue\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"duration\":\"27 minutes\",\"incidentCommander\":\"Nikita Aggarwal\",\"incidentCommanderSlackUserId\":\"U03NM0MKSNQ\",\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"team\":\"Site Reliability\",\"content\":\"SR got alert about high APTs and perf degradation of the instance ita28 and upon investigation it is identified that the cause is user activity. An outbound email has been send to Support to notify them the activity is being performed that is impacting the performance of the instance. This cell is a single org cell.\",\"sentAt\":\"2025-03-14T23:24:56.623Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"7b65956b-2cc6-47da-8b3e-419f5579f88d\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev3\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/oms-esob-eoa\",\"sentBySlackUserId\":\"U02NP5RGQQ7\",\"sentBy\":\"Dominick Blue\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"duration\":\"27 minutes\",\"incidentCommander\":\"Nikita Aggarwal\",\"incidentCommanderSlackUserId\":\"U03NM0MKSNQ\",\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"team\":\"Site Reliability\",\"content\":\"SR got alert about high APTs and perf degradation of the instance ita28 and upon investigation it is identified that the cause is user activity. An outbound email has been send to Support to notify them the activity is being performed that is impacting the performance of the instance. This cell is a single org cell.\",\"sentAt\":\"2025-03-14T23:24:56.623Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/oms-esob-eoa\",\"sentBySlackUserId\":\"U02NP5RGQQ7\",\"sentBy\":\"Dominick Blue\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"duration\":\"15 minutes\",\"incidentCommander\":\"Nikita Aggarwal\",\"incidentCommanderSlackUserId\":\"U03NM0MKSNQ\",\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"team\":\"Site Reliability\",\"content\":\"SR was paged due to high APT on ita28. Investigation is underway to identify a path to green. CAPE will be paged to assist.\",\"sentAt\":\"2025-03-14T22:44:35.033Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"cf2efc79-6bf0-a51b-b561-c06af219a70c\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:24:56.984744+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994696984, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:24:56.984745+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994696984, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:24:56.984813+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994696984, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:24:56.984927+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994696984, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T23:24:56.966Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https:\/\/tel.meet\/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"Capacity\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:24:02.233Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev3\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/oms-esob-eoa\",\"sentBySlackUserId\":\"U02NP5RGQQ7\",\"sentBy\":\"Dominick Blue\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"duration\":\"27 minutes\",\"incidentCommander\":\"Nikita Aggarwal\",\"incidentCommanderSlackUserId\":\"U03NM0MKSNQ\",\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"team\":\"Site Reliability\",\"content\":\"SR got alert about high APTs and perf degradation of the instance ita28 and upon investigation it is identified that the cause is user activity. An outbound email has been send to Support to notify them the activity is being performed that is impacting the performance of the instance. This cell is a single org cell.\",\"sentAt\":\"2025-03-14T23:24:56.623Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"7b65956b-2cc6-47da-8b3e-419f5579f88d\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev3\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/oms-esob-eoa\",\"sentBySlackUserId\":\"U02NP5RGQQ7\",\"sentBy\":\"Dominick Blue\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"duration\":\"27 minutes\",\"incidentCommander\":\"Nikita Aggarwal\",\"incidentCommanderSlackUserId\":\"U03NM0MKSNQ\",\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"team\":\"Site Reliability\",\"content\":\"SR got alert about high APTs and perf degradation of the instance ita28 and upon investigation it is identified that the cause is user activity. An outbound email has been send to Support to notify them the activity is being performed that is impacting the performance of the instance. This cell is a single org cell.\",\"sentAt\":\"2025-03-14T23:24:56.623Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/oms-esob-eoa\",\"sentBySlackUserId\":\"U02NP5RGQQ7\",\"sentBy\":\"Dominick Blue\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"duration\":\"15 minutes\",\"incidentCommander\":\"Nikita Aggarwal\",\"incidentCommanderSlackUserId\":\"U03NM0MKSNQ\",\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"team\":\"Site Reliability\",\"content\":\"SR was paged due to high APT on ita28. Investigation is underway to identify a path to green. CAPE will be paged to assist.\",\"sentAt\":\"2025-03-14T22:44:35.033Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"cf2efc79-6bf0-a51b-b561-c06af219a70c\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:24:56.987388+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994696984, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-internal-comms-request]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:24:56.987389+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994696985, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-internal-comms-request]: {\"createdAt\":\"2025-03-14T23:24:56.966Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https:\/\/tel.meet\/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"Capacity\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:24:02.233Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev3\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/oms-esob-eoa\",\"sentBySlackUserId\":\"U02NP5RGQQ7\",\"sentBy\":\"Dominick Blue\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"duration\":\"27 minutes\",\"incidentCommander\":\"Nikita Aggarwal\",\"incidentCommanderSlackUserId\":\"U03NM0MKSNQ\",\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"team\":\"Site Reliability\",\"content\":\"SR got alert about high APTs and perf degradation of the instance ita28 and upon investigation it is identified that the cause is user activity. An outbound email has been send to Support to notify them the activity is being performed that is impacting the performance of the instance. This cell is a single org cell.\",\"sentAt\":\"2025-03-14T23:24:56.623Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"7b65956b-2cc6-47da-8b3e-419f5579f88d\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev3\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/oms-esob-eoa\",\"sentBySlackUserId\":\"U02NP5RGQQ7\",\"sentBy\":\"Dominick Blue\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"duration\":\"27 minutes\",\"incidentCommander\":\"Nikita Aggarwal\",\"incidentCommanderSlackUserId\":\"U03NM0MKSNQ\",\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"team\":\"Site Reliability\",\"content\":\"SR got alert about high APTs and perf degradation of the instance ita28 and upon investigation it is identified that the cause is user activity. An outbound email has been send to Support to notify them the activity is being performed that is impacting the performance of the instance. This cell is a single org cell.\",\"sentAt\":\"2025-03-14T23:24:56.623Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/oms-esob-eoa\",\"sentBySlackUserId\":\"U02NP5RGQQ7\",\"sentBy\":\"Dominick Blue\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"duration\":\"15 minutes\",\"incidentCommander\":\"Nikita Aggarwal\",\"incidentCommanderSlackUserId\":\"U03NM0MKSNQ\",\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"team\":\"Site Reliability\",\"content\":\"SR was paged due to high APT on ita28. Investigation is underway to identify a path to green. CAPE will be paged to assist.\",\"sentAt\":\"2025-03-14T22:44:35.033Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"cf2efc79-6bf0-a51b-b561-c06af219a70c\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:24:56.987397+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994697199, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posting comm to external slack channel C05U9CBHX8D - comm: {\"sequenceNumber\":2,\"severity\":\"Sev3\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/oms-esob-eoa\",\"sentBySlackUserId\":\"U02NP5RGQQ7\",\"sentBy\":\"Dominick Blue\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"duration\":\"27 minutes\",\"incidentCommander\":\"Nikita Aggarwal\",\"incidentCommanderSlackUserId\":\"U03NM0MKSNQ\",\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"team\":\"Site Reliability\",\"content\":\"SR got alert about high APTs and perf degradation of the instance ita28 and upon investigation it is identified that the cause is user activity. An outbound email has been send to Support to notify them the activity is being performed that is impacting the performance of the instance. This cell is a single org cell.\",\"sentAt\":\"2025-03-14T23:24:56.623Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:24:57.199278+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994937884, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:28:57.885141+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994937885, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:28:57.885252+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994937885, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:28:57.836Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"eventObj\":{\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"reminderId\":\"d98197b7-8a7d-418f-99ea-1b0a1fdeee8b\",\"message\":\"Send Resolved TCE\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"}},\"client\":\"icc-rest\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:28:57.885289+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994937885, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:28:57.885290+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994937885, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:28:57.885333+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994937885, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:28:57.885516+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994937885, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T23:28:57.836Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"eventObj\":{\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"reminderId\":\"d98197b7-8a7d-418f-99ea-1b0a1fdeee8b\",\"message\":\"Send Resolved TCE\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"}},\"client\":\"icc-rest\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:28:57.885517+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994937885, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [bullmq-job-completed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:28:57.885518+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741994937885, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [bullmq-job-completed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:28:57.885518+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994937973, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:28:57.973127+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994937973, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:28:57.973265+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994937973, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:28:57.922Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"eventObj\":{\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"reminderId\":\"d98197b7-8a7d-418f-99ea-1b0a1fdeee8b\",\"message\":\"Send Resolved TCE\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"reminderData\":{\"id\":\"d98197b7-8a7d-418f-99ea-1b0a1fdeee8b\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Send Resolved TCE\",\"audience\":[],\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T23:28:57.756Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":5,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HDBF5E3Z\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:28:57.973289+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994937973, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:28:57.973290+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994937973, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:28:57.973351+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994937973, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:28:57.973457+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994937973, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T23:28:57.922Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"eventObj\":{\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"reminderId\":\"d98197b7-8a7d-418f-99ea-1b0a1fdeee8b\",\"message\":\"Send Resolved TCE\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"reminderData\":{\"id\":\"d98197b7-8a7d-418f-99ea-1b0a1fdeee8b\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Send Resolved TCE\",\"audience\":[],\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T23:28:57.756Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":5,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HDBF5E3Z\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:28:57.973458+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994937973, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-reminder-triggered]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:28:57.973473+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994937973, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-reminder-triggered]: {\"createdAt\":\"2025-03-14T23:28:57.922Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"eventObj\":{\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"reminderId\":\"d98197b7-8a7d-418f-99ea-1b0a1fdeee8b\",\"message\":\"Send Resolved TCE\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"reminderData\":{\"id\":\"d98197b7-8a7d-418f-99ea-1b0a1fdeee8b\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Send Resolved TCE\",\"audience\":[],\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T23:28:57.756Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":5,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HDBF5E3Z\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:28:57.973514+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994946953, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.012259,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:29:06.953995+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994946954, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:29:06.954099+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994947082, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":128.335935,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:29:07.082584+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994947082, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:29:07.082651+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994947169, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":87.065261,\"method\":\"BoltInteraction.incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:29:07.169886+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994947169, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:29:07.169981+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741994947169, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.005344,\"method\":\"BoltCommandIncidentReqd.rejectIfClosedMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:29:07.170021+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741994947170, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:29:07.170067+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741995200512, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894688256,\"uptime\":1814929.82,\"totalMem\":4018155520,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23973440,\"nice\":13940,\"sys\":3495160,\"idle\":1780929550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23877840,\"nice\":13830,\"sys\":3510040,\"idle\":1781153990,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6102,\"sum\":59610}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:33:20.512584+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741995200512, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:33:20.512713+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741995605260, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.020872,\"method\":\"BoltView.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:05.260774+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741995605260, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:05.260846+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741995605430, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":169.922003,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:05.430935+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741995605431, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:05.431070+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741995605432, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "IncidentsApi::createIncident, {\"incidentToCreate\":{\"channels\":[\"C9FTL4TH8\"],\"description\":\"\",\"invitees\":[\"U01RPH2F117\",\"U024XRX1FFT\",\"U02CFL32BAS\",\"U012S04MTHV\",\"UNDTN00UC\"],\"severity\":\"Sev4\",\"subject\":\"Certain vizzes are not rendering for viewers\",\"teamExternalId\":\"a00EE000008qhopYAA\",\"origin\":\"CustomerExternal\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:05.432888+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741995608441, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":3010.621206,\"method\":\"CreateIncidentView.viewListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:08.442073+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741995608442, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:08.442111+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741995608512, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "successfully invited U024XRX1FFT,U02CFL32BAS,U012S04MTHV,UNDTN00UC to channel C08JGDFK0HE" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:08.512483+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741995608512, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Inviting Slack bots" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:08.512488+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741995612721, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 961c41b8-4835-490d-9237-fb72e151e8f7" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:12.721501+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741995612721, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-renamed' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:12.721505+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741995612721, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:40:12.672Z\",\"incident\":{\"id\":\"961c41b8-4835-490d-9237-fb72e151e8f7\"},\"eventObj\":{\"createdAt\":\"2025-03-14T23:40:07.546Z\",\"modifiedAt\":\"2025-03-14T23:40:12.466Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08JGDFK0HE\",\"name\":\"icc-73037460\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:12.721507+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741995612721, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:12.721508+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741995612721, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:12.721508+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741995612721, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:12.721509+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741995612721, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T23:40:12.672Z\",\"incident\":{\"id\":\"961c41b8-4835-490d-9237-fb72e151e8f7\"},\"eventObj\":{\"createdAt\":\"2025-03-14T23:40:07.546Z\",\"modifiedAt\":\"2025-03-14T23:40:12.466Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08JGDFK0HE\",\"name\":\"icc-73037460\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:12.721509+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741995612721, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-slack-channel-renamed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:12.721510+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1741995612721, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-slack-channel-renamed]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:12.721510+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741995629432, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.014558,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:29.433812+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741995629432, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:29.433816+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741995629585, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":153.131611,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:29.585705+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741995629585, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:29.585834+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741995629655, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":69.914376,\"method\":\"BoltInteraction.incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:29.655938+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741995629656, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:29.656056+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741995629656, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.005522,\"method\":\"BoltCommandIncidentReqd.rejectIfClosedMiddleware\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:29.656171+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741995629656, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:29.656222+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741995629656, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "IncidentsApi::updateIncident, {\"incidentId\":\"961c41b8-4835-490d-9237-fb72e151e8f7\",\"incidentData\":{\"status\":\"InProgress\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:29.656591+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741995636561, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: 961c41b8-4835-490d-9237-fb72e151e8f7" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:36.561745+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741995636561, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='undefined'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:36.561870+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741995636561, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:40:36.179Z\",\"user\":{\"id\":\"92b7b81d-fecc-485b-b6c7-2a0bae765b8e\",\"gusUserId\":\"005AH000000HyNmYAK\",\"slackUserId\":\"U01RPH2F117\",\"name\":\"Gaurav Rai Mazra\",\"email\":\"gmazra@salesforce.com\"},\"incident\":{\"id\":\"961c41b8-4835-490d-9237-fb72e151e8f7\",\"slackChannel\":{\"id\":\"C08JGDFK0HE\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuHuiYAF\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T23:40:36.179Z\",\"recordId\":\"500EE00001TuHuiYAF\",\"incidentId\":\"961c41b8-4835-490d-9237-fb72e151e8f7\",\"caseNumber\":\"73037460\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:36.561886+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741995636561, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:36.561889+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741995636561, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:36.561949+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741995636562, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:36.562060+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741995636562, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T23:40:36.179Z\",\"user\":{\"id\":\"92b7b81d-fecc-485b-b6c7-2a0bae765b8e\",\"gusUserId\":\"005AH000000HyNmYAK\",\"slackUserId\":\"U01RPH2F117\",\"name\":\"Gaurav Rai Mazra\",\"email\":\"gmazra@salesforce.com\"},\"incident\":{\"id\":\"961c41b8-4835-490d-9237-fb72e151e8f7\",\"slackChannel\":{\"id\":\"C08JGDFK0HE\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuHuiYAF\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T23:40:36.179Z\",\"recordId\":\"500EE00001TuHuiYAF\",\"incidentId\":\"961c41b8-4835-490d-9237-fb72e151e8f7\",\"caseNumber\":\"73037460\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:36.562101+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741995636562, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-gus-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:36.562102+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741995636562, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handler for [icc-gus-response]: {\"createdAt\":\"2025-03-14T23:40:36.179Z\",\"user\":{\"id\":\"92b7b81d-fecc-485b-b6c7-2a0bae765b8e\",\"gusUserId\":\"005AH000000HyNmYAK\",\"slackUserId\":\"U01RPH2F117\",\"name\":\"Gaurav Rai Mazra\",\"email\":\"gmazra@salesforce.com\"},\"incident\":{\"id\":\"961c41b8-4835-490d-9237-fb72e151e8f7\",\"slackChannel\":{\"id\":\"C08JGDFK0HE\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuHuiYAF\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T23:40:36.179Z\",\"recordId\":\"500EE00001TuHuiYAF\",\"incidentId\":\"961c41b8-4835-490d-9237-fb72e151e8f7\",\"caseNumber\":\"73037460\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:40:36.562122+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741995860512, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887917568,\"uptime\":1815589.82,\"totalMem\":4018155520,\"loadavg\":[0.14,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23979820,\"nice\":13940,\"sys\":3496180,\"idle\":1781579770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23884730,\"nice\":13830,\"sys\":3510950,\"idle\":1781803640,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6106,\"sum\":59604}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:44:20.513069+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741995860513, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:44:20.513160+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741995980512, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2885984256,\"uptime\":1815709.82,\"totalMem\":4018155520,\"loadavg\":[0.03,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23980980,\"nice\":13940,\"sys\":3496340,\"idle\":1781698150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23885770,\"nice\":13830,\"sys\":3511120,\"idle\":1781921830,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6103,\"sum\":59608}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:46:20.512603+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741995980512, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:46:20.512687+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741996160512, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2883641344,\"uptime\":1815889.82,\"totalMem\":4018155520,\"loadavg\":[0.02,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23983130,\"nice\":13940,\"sys\":3496610,\"idle\":1781875600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23887450,\"nice\":13830,\"sys\":3511420,\"idle\":1782099360,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6115,\"sum\":59605}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:49:20.512583+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741996160512, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:49:20.512663+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741996220512, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2883080192,\"uptime\":1815949.82,\"totalMem\":4018155520,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23983570,\"nice\":13940,\"sys\":3496690,\"idle\":1781934770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23887850,\"nice\":13830,\"sys\":3511500,\"idle\":1782158430,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6107,\"sum\":59609}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:50:20.512611+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741996220512, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:50:20.512738+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741996266551, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":211.725622,\"method\":\"BoltCommand.showHelp\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:51:06.551124+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741996266551, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:51:06.551228+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741996266551, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":212.184239,\"method\":\"IccCommand.commandListener\",\"path\":\"\",\"statusCode\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:51:06.551303+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741996266551, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:51:06.551341+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741996580512, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2946846720,\"uptime\":1816309.82,\"totalMem\":4018155520,\"loadavg\":[0.13,0.12,0.05],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24018050,\"nice\":13940,\"sys\":3499870,\"idle\":1782254120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23904560,\"nice\":13830,\"sys\":3514120,\"idle\":1782495110,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6097,\"sum\":59608}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:56:20.512626+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741996580512, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T23:56:20.512684+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741997049324, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:04:09.324440+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741997049325, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:04:09.325891+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741997180516, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2863964160,\"uptime\":1816909.82,\"totalMem\":4018155520,\"loadavg\":[0.02,0.08,0.07],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24046810,\"nice\":13970,\"sys\":3502150,\"idle\":1782820660,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23951340,\"nice\":13870,\"sys\":3517110,\"idle\":1783042580,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6140,\"sum\":59596}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:06:20.516584+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741997180516, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:06:20.516718+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741997240512, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2864427008,\"uptime\":1816969.82,\"totalMem\":4018155520,\"loadavg\":[0.01,0.06,0.07],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24047450,\"nice\":13970,\"sys\":3502210,\"idle\":1782879840,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23952070,\"nice\":13870,\"sys\":3517200,\"idle\":1783101710,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6101,\"sum\":59611}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:07:20.512588+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741997240512, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:07:20.512738+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741997300516, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2864209920,\"uptime\":1817029.82,\"totalMem\":4018155520,\"loadavg\":[0,0.05,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24047860,\"nice\":13970,\"sys\":3502260,\"idle\":1782939060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23952630,\"nice\":13870,\"sys\":3517290,\"idle\":1783160870,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6103,\"sum\":59611}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:08:20.516631+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741997300516, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:08:20.516776+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741997360512, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2863722496,\"uptime\":1817089.82,\"totalMem\":4018155520,\"loadavg\":[0,0.03,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24048230,\"nice\":13970,\"sys\":3502350,\"idle\":1782998240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23953240,\"nice\":13870,\"sys\":3517380,\"idle\":1783220010,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6109,\"sum\":59605}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:09:20.512576+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741997360512, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:09:20.512713+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741997420516, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2862206976,\"uptime\":1817149.82,\"totalMem\":4018155520,\"loadavg\":[0,0.03,0.05],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24048880,\"nice\":13970,\"sys\":3502490,\"idle\":1783057420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23953950,\"nice\":13870,\"sys\":3517460,\"idle\":1783279100,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6099,\"sum\":59608}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:10:20.516594+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741997420516, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:10:20.516778+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741998253394, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:24:13.394197+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741998253395, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:24:13.395593+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741998440516, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2882101248,\"uptime\":1818169.83,\"totalMem\":4018155520,\"loadavg\":[0.02,0.27,0.2],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24089920,\"nice\":13970,\"sys\":3523720,\"idle\":1784010860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23996400,\"nice\":13870,\"sys\":3538560,\"idle\":1784232330,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6100,\"sum\":59613}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:27:20.516611+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741998440516, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:27:20.516741+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741998855254, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:34:15.254182+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741998855255, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:34:15.255566+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741999160520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2875424768,\"uptime\":1818889.83,\"totalMem\":4018155520,\"loadavg\":[0.07,0.06,0.09],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24096720,\"nice\":13970,\"sys\":3524810,\"idle\":1784720800,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24002600,\"nice\":13870,\"sys\":3539710,\"idle\":1784942430,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6114,\"sum\":59614}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:39:20.520563+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741999160520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:39:20.520744+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741999460520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2854350848,\"uptime\":1819189.83,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24099590,\"nice\":13970,\"sys\":3525280,\"idle\":1785016230,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24005230,\"nice\":13870,\"sys\":3540230,\"idle\":1785237860,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6116,\"sum\":59609}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:44:20.520595+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741999460520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:44:20.520688+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741999640520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2857431040,\"uptime\":1819369.83,\"totalMem\":4018155520,\"loadavg\":[0.1,0.06,0.07],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24102010,\"nice\":13970,\"sys\":3525540,\"idle\":1785193710,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24007550,\"nice\":13870,\"sys\":3540520,\"idle\":1785415300,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6106,\"sum\":59617}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:47:20.520550+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741999640520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:47:20.520715+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741999760520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2857168896,\"uptime\":1819489.83,\"totalMem\":4018155520,\"loadavg\":[0.01,0.04,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24102870,\"nice\":13970,\"sys\":3525680,\"idle\":1785312070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24008400,\"nice\":13870,\"sys\":3540690,\"idle\":1785533640,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6113,\"sum\":59615}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:49:20.520574+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741999760520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:49:20.520676+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741999820520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2854633472,\"uptime\":1819549.83,\"totalMem\":4018155520,\"loadavg\":[0,0.03,0.05],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24103190,\"nice\":13970,\"sys\":3525760,\"idle\":1785371170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24008790,\"nice\":13870,\"sys\":3540780,\"idle\":1785592810,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6101,\"sum\":59614}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:50:20.520595+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741999820520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:50:20.520680+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1741999940520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2854416384,\"uptime\":1819669.83,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24104100,\"nice\":13970,\"sys\":3525940,\"idle\":1785489470,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24009790,\"nice\":13870,\"sys\":3540950,\"idle\":1785711120,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6097,\"sum\":59617}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:52:20.520562+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1741999940520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:52:20.520699+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742000060520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2854297600,\"uptime\":1819789.83,\"totalMem\":4018155520,\"loadavg\":[0,0,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24105390,\"nice\":13970,\"sys\":3526100,\"idle\":1785607760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24011160,\"nice\":13870,\"sys\":3541120,\"idle\":1785829500,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6109,\"sum\":59612}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:54:20.520575+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742000060520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T00:54:20.520730+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742000840520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2857771008,\"uptime\":1820569.83,\"totalMem\":4018155520,\"loadavg\":[0.17,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24112250,\"nice\":13970,\"sys\":3527270,\"idle\":1786376850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24018130,\"nice\":13870,\"sys\":3542230,\"idle\":1786598710,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6098,\"sum\":59612}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T01:07:20.520593+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742000840520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T01:07:20.520674+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742001500520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2869633024,\"uptime\":1821229.83,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24118200,\"nice\":13970,\"sys\":3528160,\"idle\":1787027270,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24023910,\"nice\":13870,\"sys\":3543260,\"idle\":1787248960,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6110,\"sum\":59616}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T01:18:20.520583+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742001500520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T01:18:20.520656+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742001620524, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2869198848,\"uptime\":1821349.83,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24119310,\"nice\":13970,\"sys\":3528280,\"idle\":1787145490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24024780,\"nice\":13870,\"sys\":3543410,\"idle\":1787367350,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6114,\"sum\":59591}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T01:20:20.524729+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742001620524, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T01:20:20.525005+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742001800520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2870267904,\"uptime\":1821529.83,\"totalMem\":4018155520,\"loadavg\":[0.08,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24120970,\"nice\":13970,\"sys\":3528540,\"idle\":1787322940,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24026780,\"nice\":13870,\"sys\":3543690,\"idle\":1787544690,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6101,\"sum\":59606}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T01:23:20.520611+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742001800520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T01:23:20.520773+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742002220520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2871570432,\"uptime\":1821949.83,\"totalMem\":4018155520,\"loadavg\":[0.02,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24125120,\"nice\":13970,\"sys\":3529150,\"idle\":1787736950,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24031270,\"nice\":13870,\"sys\":3544340,\"idle\":1787958750,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6108,\"sum\":59601}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T01:30:20.520577+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742002220520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T01:30:20.520699+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742002640520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2864230400,\"uptime\":1822369.83,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24130960,\"nice\":14140,\"sys\":3530150,\"idle\":1788148500,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24037640,\"nice\":14390,\"sys\":3545750,\"idle\":1788369820,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6099,\"sum\":59606}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T01:37:20.520573+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742002640520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T01:37:20.520773+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742003060520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2848927744,\"uptime\":1822789.83,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24135030,\"nice\":14140,\"sys\":3530750,\"idle\":1788562180,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24041410,\"nice\":14390,\"sys\":3546430,\"idle\":1788783690,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6106,\"sum\":59603}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T01:44:20.520557+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742003060520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T01:44:20.520725+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742003660520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2855841792,\"uptime\":1823389.83,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24140820,\"nice\":14140,\"sys\":3531440,\"idle\":1789153490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24046140,\"nice\":14390,\"sys\":3547290,\"idle\":1789375530,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6098,\"sum\":59606}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T01:54:20.520597+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742003660520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T01:54:20.520693+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742004020520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2853720064,\"uptime\":1823749.83,\"totalMem\":4018155520,\"loadavg\":[0.1,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24144200,\"nice\":14140,\"sys\":3531980,\"idle\":1789508370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24049410,\"nice\":14390,\"sys\":3547830,\"idle\":1789730490,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6110,\"sum\":59600}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:00:20.520616+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742004020520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:00:20.520726+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742004080520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2853036032,\"uptime\":1823809.83,\"totalMem\":4018155520,\"loadavg\":[0.03,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24144630,\"nice\":14140,\"sys\":3532050,\"idle\":1789567500,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24049880,\"nice\":14390,\"sys\":3547910,\"idle\":1789789700,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6098,\"sum\":59605}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:01:20.520553+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742004080520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:01:20.520694+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742004140520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2853081088,\"uptime\":1823869.83,\"totalMem\":4018155520,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24145030,\"nice\":14140,\"sys\":3532130,\"idle\":1789626660,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24050410,\"nice\":14390,\"sys\":3547990,\"idle\":1789848860,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6099,\"sum\":59606}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:02:20.520582+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742004140520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:02:20.520737+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742004260520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2853056512,\"uptime\":1823989.83,\"totalMem\":4018155520,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24145750,\"nice\":14140,\"sys\":3532330,\"idle\":1789745050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24051480,\"nice\":14390,\"sys\":3548120,\"idle\":1789967130,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6104,\"sum\":59605}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:04:20.520590+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742004260520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:04:20.520688+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742004380520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2852069376,\"uptime\":1824109.83,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24146650,\"nice\":14140,\"sys\":3532510,\"idle\":1789863200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24052540,\"nice\":14390,\"sys\":3548290,\"idle\":1790085530,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6096,\"sum\":59604}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:06:20.520575+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742004380520, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:06:20.520641+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742004560524, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2851794944,\"uptime\":1824289.83,\"totalMem\":4018155520,\"loadavg\":[0.17,0.08,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24148330,\"nice\":14140,\"sys\":3532670,\"idle\":1790040740,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24053690,\"nice\":14390,\"sys\":3548580,\"idle\":1790263030,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6102,\"sum\":59601}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:09:20.524586+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742004560524, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:09:20.524677+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742004680524, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2853232640,\"uptime\":1824409.83,\"totalMem\":4018155520,\"loadavg\":[0.04,0.07,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24149780,\"nice\":14140,\"sys\":3532880,\"idle\":1790159020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24055090,\"nice\":14390,\"sys\":3548760,\"idle\":1790381290,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6102,\"sum\":59598}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:11:20.524591+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742004680524, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:11:20.524683+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742005040524, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2854662144,\"uptime\":1824769.83,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24153880,\"nice\":14140,\"sys\":3533410,\"idle\":1790513240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24058560,\"nice\":14390,\"sys\":3549280,\"idle\":1790735780,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6102,\"sum\":59604}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:17:20.524583+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742005040524, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:17:20.524696+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742005400524, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2856521728,\"uptime\":1825129.83,\"totalMem\":4018155520,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24157080,\"nice\":14140,\"sys\":3533930,\"idle\":1790868110,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24061310,\"nice\":14390,\"sys\":3549810,\"idle\":1791090810,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6100,\"sum\":59601}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:23:20.524626+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742005400524, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:23:20.524730+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742005580524, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2858827776,\"uptime\":1825309.83,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24159090,\"nice\":14140,\"sys\":3534170,\"idle\":1791045490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24062890,\"nice\":14390,\"sys\":3550070,\"idle\":1791268230,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6099,\"sum\":59601}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:26:20.524578+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742005580524, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:26:20.524679+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742005778402, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:29:38.402355+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742005778403, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:29:38.403779+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742005820524, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2861166592,\"uptime\":1825549.83,\"totalMem\":4018155520,\"loadavg\":[0.42,0.1,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24161350,\"nice\":14140,\"sys\":3534530,\"idle\":1791282060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24065280,\"nice\":14390,\"sys\":3550400,\"idle\":1791504920,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6115,\"sum\":59592}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:30:20.524580+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742005820524, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:30:20.524738+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742006060524, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2860503040,\"uptime\":1825789.83,\"totalMem\":4018155520,\"loadavg\":[0,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24163500,\"nice\":14140,\"sys\":3534810,\"idle\":1791518670,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24067330,\"nice\":14390,\"sys\":3550720,\"idle\":1791741550,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6097,\"sum\":59601}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:34:20.524578+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742006060524, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:34:20.524649+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742006300524, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2859315200,\"uptime\":1826029.83,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24165250,\"nice\":14140,\"sys\":3535130,\"idle\":1791755270,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24069070,\"nice\":14390,\"sys\":3551090,\"idle\":1791978120,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6105,\"sum\":59601}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:38:20.524591+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742006300524, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:38:20.524691+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742006720528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2859003904,\"uptime\":1826449.84,\"totalMem\":4018155520,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24169130,\"nice\":14140,\"sys\":3535830,\"idle\":1792169320,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24072930,\"nice\":14390,\"sys\":3551730,\"idle\":1792392180,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6099,\"sum\":59594}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:45:20.528551+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742006720528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:45:20.528708+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742006900528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2860507136,\"uptime\":1826629.84,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24170750,\"nice\":14140,\"sys\":3536110,\"idle\":1792346490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24074530,\"nice\":14390,\"sys\":3552050,\"idle\":1792569320,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6100,\"sum\":59596}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:48:20.528571+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742006900528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:48:20.528705+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742006960528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2860580864,\"uptime\":1826689.84,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24171400,\"nice\":14140,\"sys\":3536180,\"idle\":1792405660,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24074920,\"nice\":14390,\"sys\":3552170,\"idle\":1792628470,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6098,\"sum\":59597}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:49:20.528590+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742006960528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:49:20.528693+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742007020528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2860187648,\"uptime\":1826749.84,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24172330,\"nice\":14140,\"sys\":3536280,\"idle\":1792464740,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24075680,\"nice\":14390,\"sys\":3552280,\"idle\":1792687640,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6114,\"sum\":59592}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:50:20.528611+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742007020528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:50:20.528698+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742007140528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2860306432,\"uptime\":1826869.84,\"totalMem\":4018155520,\"loadavg\":[0.11,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24173430,\"nice\":14140,\"sys\":3536430,\"idle\":1792583110,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24076950,\"nice\":14390,\"sys\":3552390,\"idle\":1792805930,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6100,\"sum\":59599}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:52:20.528579+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742007140528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:52:20.528715+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742007200528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2860445696,\"uptime\":1826929.84,\"totalMem\":4018155520,\"loadavg\":[0.04,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24173960,\"nice\":14140,\"sys\":3536520,\"idle\":1792642220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24077640,\"nice\":14390,\"sys\":3552460,\"idle\":1792865120,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6101,\"sum\":59604}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:53:20.528586+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742007200528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:53:20.528670+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742007283378, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:54:43.378580+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742007283379, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:54:43.380031+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742007560528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2859823104,\"uptime\":1827289.84,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24177260,\"nice\":14140,\"sys\":3537080,\"idle\":1792997100,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24080820,\"nice\":14390,\"sys\":3552990,\"idle\":1793220140,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6103,\"sum\":59617}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:59:20.528585+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742007560528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T02:59:20.528724+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742007860528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2863300608,\"uptime\":1827589.84,\"totalMem\":4018155520,\"loadavg\":[0.14,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24179860,\"nice\":14140,\"sys\":3537510,\"idle\":1793292950,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24083230,\"nice\":14390,\"sys\":3553450,\"idle\":1793515880,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6102,\"sum\":59612}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:04:20.528596+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742007860528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:04:20.528708+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742008186432, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:09:46.432465+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742008186433, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:09:46.433886+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742008280528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2860961792,\"uptime\":1828009.84,\"totalMem\":4018155520,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24184970,\"nice\":14140,\"sys\":3538070,\"idle\":1793706900,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24086940,\"nice\":14390,\"sys\":3554020,\"idle\":1793929990,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6105,\"sum\":59615}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:11:20.528579+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742008280528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:11:20.528690+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742008520528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2861142016,\"uptime\":1828249.84,\"totalMem\":4018155520,\"loadavg\":[0.01,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24187140,\"nice\":14140,\"sys\":3538430,\"idle\":1793943420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24089050,\"nice\":14390,\"sys\":3554370,\"idle\":1794166700,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6109,\"sum\":59608}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:15:20.528576+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742008520528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:15:20.528685+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742008580528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2862288896,\"uptime\":1828309.84,\"totalMem\":4018155520,\"loadavg\":[0.08,0.06,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24187920,\"nice\":14140,\"sys\":3538610,\"idle\":1794002310,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24089820,\"nice\":14390,\"sys\":3554510,\"idle\":1794225430,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6099,\"sum\":59617}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:16:20.528581+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742008580528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:16:20.528692+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "[INFO] socket-mode:SocketModeClient:0 Reconnecting to Slack ...", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:20:26.028108+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "[INFO] socket-mode:SocketModeClient:0 Going to establish a new connection to Slack ...", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:20:26.028676+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "[INFO] socket-mode:SocketModeClient:0 Now connected to Slack", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:20:26.267022+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742009089260, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:24:49.260836+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742009089262, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:24:49.262205+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742009360532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2863161344,\"uptime\":1829089.84,\"totalMem\":4018155520,\"loadavg\":[0.01,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24195610,\"nice\":14140,\"sys\":3539700,\"idle\":1794771230,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24097080,\"nice\":14390,\"sys\":3555580,\"idle\":1794994620,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6099,\"sum\":59607}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:29:20.532561+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742009360532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:29:20.532679+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742009540528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2861154304,\"uptime\":1829269.84,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24196830,\"nice\":14140,\"sys\":3540030,\"idle\":1794948650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24098700,\"nice\":14390,\"sys\":3555820,\"idle\":1795172090,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6097,\"sum\":59604}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:32:20.528598+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742009540528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:32:20.528679+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742009600528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2859503616,\"uptime\":1829329.84,\"totalMem\":4018155520,\"loadavg\":[0.19,0.08,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24197310,\"nice\":14140,\"sys\":3540130,\"idle\":1795007840,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24099090,\"nice\":14390,\"sys\":3555910,\"idle\":1795231210,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6097,\"sum\":59597}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:33:20.528632+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742009600528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:33:20.528732+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742009660528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2858000384,\"uptime\":1829389.84,\"totalMem\":4018155520,\"loadavg\":[0.07,0.06,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24197800,\"nice\":14140,\"sys\":3540200,\"idle\":1795067030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24099540,\"nice\":14390,\"sys\":3555970,\"idle\":1795290370,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6102,\"sum\":59607}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:34:20.528597+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742009660528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:34:20.528692+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742009720528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2858053632,\"uptime\":1829449.84,\"totalMem\":4018155520,\"loadavg\":[0.02,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24198390,\"nice\":14140,\"sys\":3540310,\"idle\":1795126110,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24100090,\"nice\":14390,\"sys\":3556060,\"idle\":1795349500,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6115,\"sum\":59596}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:35:20.528595+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742009720528, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:35:20.528697+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742009992686, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:39:52.686977+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742009992688, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:39:52.688435+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742010080532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2863484928,\"uptime\":1829809.84,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24202510,\"nice\":14140,\"sys\":3540840,\"idle\":1795481050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24104010,\"nice\":14390,\"sys\":3556520,\"idle\":1795704440,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6099,\"sum\":59604}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:41:20.532594+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742010080532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:41:20.532677+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742010560532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2860810240,\"uptime\":1830289.84,\"totalMem\":4018155520,\"loadavg\":[0.04,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24206610,\"nice\":14140,\"sys\":3541560,\"idle\":1795953850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24108180,\"nice\":14390,\"sys\":3557220,\"idle\":1796177550,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6105,\"sum\":59607}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:49:20.532567+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742010560532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:49:20.532700+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742010620532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2858561536,\"uptime\":1830349.84,\"totalMem\":4018155520,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24207130,\"nice\":14140,\"sys\":3541650,\"idle\":1796012980,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24108920,\"nice\":14390,\"sys\":3557290,\"idle\":1796236650,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6111,\"sum\":59592}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:50:20.532562+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742010620532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:50:20.532680+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742010740532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2859495424,\"uptime\":1830469.84,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24208150,\"nice\":14140,\"sys\":3541860,\"idle\":1796131440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24110400,\"nice\":14390,\"sys\":3557480,\"idle\":1796354890,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6100,\"sum\":59610}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:52:20.532558+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742010740532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:52:20.532716+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742010860532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2858201088,\"uptime\":1830589.84,\"totalMem\":4018155520,\"loadavg\":[0.08,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24209970,\"nice\":14140,\"sys\":3542070,\"idle\":1796249740,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24111800,\"nice\":14390,\"sys\":3557650,\"idle\":1796473290,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6099,\"sum\":59600}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:54:20.532591+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742010860532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:54:20.532729+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742010920532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2799833088,\"uptime\":1830649.84,\"totalMem\":4018155520,\"loadavg\":[0.1,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24210930,\"nice\":14140,\"sys\":3542230,\"idle\":1796308250,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24112680,\"nice\":14390,\"sys\":3557820,\"idle\":1796531890,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6105,\"sum\":59591}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:55:20.532607+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742010920532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:55:20.532700+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742010980532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2799845376,\"uptime\":1830709.84,\"totalMem\":4018155520,\"loadavg\":[0.04,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24211260,\"nice\":14140,\"sys\":3542310,\"idle\":1796367390,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24113100,\"nice\":14390,\"sys\":3557920,\"idle\":1796591070,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6096,\"sum\":59606}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:56:20.532605+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742010980532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T03:56:20.532669+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742011798494, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:09:58.494994+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742011798496, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:09:58.496342+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742011880532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2794967040,\"uptime\":1831609.84,\"totalMem\":4018155520,\"loadavg\":[0.02,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24219470,\"nice\":14140,\"sys\":3543510,\"idle\":1797254740,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24120570,\"nice\":14390,\"sys\":3559170,\"idle\":1797478480,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6097,\"sum\":59601}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:11:20.532562+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742011880532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:11:20.532705+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742012000532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2794983424,\"uptime\":1831729.84,\"totalMem\":4018155520,\"loadavg\":[0.06,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24220570,\"nice\":14140,\"sys\":3543710,\"idle\":1797372920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24121630,\"nice\":14390,\"sys\":3559350,\"idle\":1797596870,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6100,\"sum\":59603}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:13:20.532604+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742012000532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:13:20.532819+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742012099631, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:14:59.631642+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742012099633, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:14:59.633122+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742012540532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2788069376,\"uptime\":1832269.84,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24225310,\"nice\":14140,\"sys\":3544570,\"idle\":1797905220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24126470,\"nice\":14390,\"sys\":3560160,\"idle\":1798128710,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6102,\"sum\":59599}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:22:20.532557+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742012540532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:22:20.532692+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742012701468, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:25:01.469111+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742012701470, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:25:01.470502+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742012780532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2787647488,\"uptime\":1832509.84,\"totalMem\":4018155520,\"loadavg\":[0.07,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24227340,\"nice\":14140,\"sys\":3545020,\"idle\":1798141920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24128830,\"nice\":14390,\"sys\":3560470,\"idle\":1798365290,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6096,\"sum\":59599}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:26:20.532566+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742012780532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:26:20.532687+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742012900532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2787442688,\"uptime\":1832629.84,\"totalMem\":4018155520,\"loadavg\":[0.03,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24228600,\"nice\":14140,\"sys\":3545160,\"idle\":1798260260,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24130110,\"nice\":14390,\"sys\":3560630,\"idle\":1798483660,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6102,\"sum\":59604}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:28:20.532578+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742012900532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:28:20.532685+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742012960532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2787487744,\"uptime\":1832689.84,\"totalMem\":4018155520,\"loadavg\":[0.04,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24229180,\"nice\":14140,\"sys\":3545230,\"idle\":1798319430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24130710,\"nice\":14390,\"sys\":3560700,\"idle\":1798542840,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6101,\"sum\":59602}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:29:20.532604+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742012960532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:29:20.532680+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742013140532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2786390016,\"uptime\":1832869.84,\"totalMem\":4018155520,\"loadavg\":[0.02,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24230430,\"nice\":14140,\"sys\":3545470,\"idle\":1798496900,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24132410,\"nice\":14390,\"sys\":3560950,\"idle\":1798720360,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6100,\"sum\":59601}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:32:20.532580+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742013140532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:32:20.532677+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742013200532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2786406400,\"uptime\":1832929.84,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24230820,\"nice\":14140,\"sys\":3545570,\"idle\":1798556060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24132800,\"nice\":14390,\"sys\":3561040,\"idle\":1798779540,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6101,\"sum\":59601}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:33:20.532588+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742013200532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:33:20.532655+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742013303355, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:35:03.355472+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742013303356, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:35:03.356879+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742013320532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2787917824,\"uptime\":1833049.84,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24232080,\"nice\":14140,\"sys\":3545780,\"idle\":1798674150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24133550,\"nice\":14390,\"sys\":3561310,\"idle\":1798897820,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6111,\"sum\":59593}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:35:20.532571+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742013320532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:35:20.532702+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742013440532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2787934208,\"uptime\":1833169.84,\"totalMem\":4018155520,\"loadavg\":[0.03,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24232980,\"nice\":14140,\"sys\":3545960,\"idle\":1798792530,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24134740,\"nice\":14390,\"sys\":3561520,\"idle\":1799016120,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6100,\"sum\":59601}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:37:20.532593+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742013440532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:37:20.532680+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742013680532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2788352000,\"uptime\":1833409.84,\"totalMem\":4018155520,\"loadavg\":[0.04,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24234870,\"nice\":14140,\"sys\":3546300,\"idle\":1799029230,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24136790,\"nice\":14390,\"sys\":3561900,\"idle\":1799252720,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6098,\"sum\":59615}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:41:20.532617+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742013680532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:41:20.532694+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742013740532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2788356096,\"uptime\":1833469.84,\"totalMem\":4018155520,\"loadavg\":[0.06,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24235570,\"nice\":14140,\"sys\":3546360,\"idle\":1799088390,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24137550,\"nice\":14390,\"sys\":3561970,\"idle\":1799311890,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6103,\"sum\":59616}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:42:20.532575+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742013740532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:42:20.532703+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742013800532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2788450304,\"uptime\":1833529.84,\"totalMem\":4018155520,\"loadavg\":[0.02,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24236260,\"nice\":14140,\"sys\":3546420,\"idle\":1799147520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24138110,\"nice\":14390,\"sys\":3562040,\"idle\":1799371080,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6102,\"sum\":59620}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:43:20.532563+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742013800532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:43:20.532687+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742013860532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2788466688,\"uptime\":1833589.84,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24236930,\"nice\":14140,\"sys\":3546520,\"idle\":1799206690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24138630,\"nice\":14390,\"sys\":3562140,\"idle\":1799430250,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6098,\"sum\":59620}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:44:20.532599+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742013860532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:44:20.532695+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742013905446, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:45:05.446497+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742013905447, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:45:05.447901+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742013980532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2786074624,\"uptime\":1833709.84,\"totalMem\":4018155520,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24238550,\"nice\":14140,\"sys\":3546760,\"idle\":1799324530,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24139800,\"nice\":14390,\"sys\":3562370,\"idle\":1799548230,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6106,\"sum\":59599}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:46:20.532592+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742013980532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:46:20.532695+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742014460532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2784239616,\"uptime\":1834189.84,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24242040,\"nice\":14140,\"sys\":3547470,\"idle\":1799797870,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24143280,\"nice\":14390,\"sys\":3563010,\"idle\":1800021560,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6103,\"sum\":59601}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:54:20.532608+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742014460532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:54:20.532688+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742014580532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2787454976,\"uptime\":1834309.84,\"totalMem\":4018155520,\"loadavg\":[0.55,0.15,0.05],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24243560,\"nice\":14140,\"sys\":3547640,\"idle\":1799916100,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24144630,\"nice\":14390,\"sys\":3563180,\"idle\":1800139920,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6093,\"sum\":59606}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:56:20.532579+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742014580532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:56:20.532668+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742014640532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2787557376,\"uptime\":1834369.84,\"totalMem\":4018155520,\"loadavg\":[0.2,0.12,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24244030,\"nice\":14140,\"sys\":3547720,\"idle\":1799975300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24145340,\"nice\":14390,\"sys\":3563260,\"idle\":1800199070,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6100,\"sum\":59608}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:57:20.532579+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742014640532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:57:20.532672+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742014700532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2787635200,\"uptime\":1834429.84,\"totalMem\":4018155520,\"loadavg\":[0.07,0.1,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24244680,\"nice\":14140,\"sys\":3547820,\"idle\":1800034490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24145860,\"nice\":14390,\"sys\":3563330,\"idle\":1800258300,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6105,\"sum\":59601}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:58:20.532585+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742014700532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:58:20.532700+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742014760532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2787184640,\"uptime\":1834489.84,\"totalMem\":4018155520,\"loadavg\":[0.02,0.08,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24245220,\"nice\":14140,\"sys\":3547890,\"idle\":1800093660,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24146400,\"nice\":14390,\"sys\":3563420,\"idle\":1800317520,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6099,\"sum\":59594}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:59:20.532556+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742014760532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T04:59:20.532689+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742015060532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2786041856,\"uptime\":1834789.84,\"totalMem\":4018155520,\"loadavg\":[0.04,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24247820,\"nice\":14140,\"sys\":3548280,\"idle\":1800389450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24148740,\"nice\":14390,\"sys\":3563780,\"idle\":1800613480,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6108,\"sum\":59607}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:04:20.532588+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742015060532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:04:20.532705+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742015180532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2785120256,\"uptime\":1834909.84,\"totalMem\":4018155520,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24248580,\"nice\":14140,\"sys\":3548440,\"idle\":1800507720,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24149530,\"nice\":14390,\"sys\":3563970,\"idle\":1800731820,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6104,\"sum\":59607}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:06:20.532591+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742015180532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:06:20.532730+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742016080532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2784792576,\"uptime\":1835809.84,\"totalMem\":4018155520,\"loadavg\":[0,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24257140,\"nice\":14140,\"sys\":3549700,\"idle\":1801394930,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24157850,\"nice\":14390,\"sys\":3565500,\"idle\":1801618740,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6105,\"sum\":59604}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:21:20.532583+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742016080532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:21:20.532700+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742016380532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2783526912,\"uptime\":1836109.84,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24259690,\"nice\":14140,\"sys\":3550160,\"idle\":1801690690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24160750,\"nice\":14390,\"sys\":3566030,\"idle\":1801914530,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6105,\"sum\":59600}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:26:20.532607+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742016380532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:26:20.532707+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742016440532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2783531008,\"uptime\":1836169.84,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24260320,\"nice\":14140,\"sys\":3550240,\"idle\":1801749830,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24161240,\"nice\":14390,\"sys\":3566120,\"idle\":1801973710,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6107,\"sum\":59596}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:27:20.532561+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742016440532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:27:20.532678+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742016500532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2783051776,\"uptime\":1836229.84,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24260750,\"nice\":14140,\"sys\":3550340,\"idle\":1801809080,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24161870,\"nice\":14390,\"sys\":3566200,\"idle\":1802032850,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6106,\"sum\":59610}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:28:20.532555+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742016500532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:28:20.532713+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742017160532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2780798976,\"uptime\":1836889.84,\"totalMem\":4018155520,\"loadavg\":[0.06,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24267180,\"nice\":14140,\"sys\":3551200,\"idle\":1802459730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24167120,\"nice\":14390,\"sys\":3567100,\"idle\":1802683890,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6103,\"sum\":59608}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:39:20.532547+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742017160532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:39:20.532758+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742017220532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2780803072,\"uptime\":1836949.84,\"totalMem\":4018155520,\"loadavg\":[0.1,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24267830,\"nice\":14140,\"sys\":3551280,\"idle\":1802518870,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24168020,\"nice\":14390,\"sys\":3567170,\"idle\":1802743000,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6110,\"sum\":59602}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:40:20.532576+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742017220532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:40:20.532715+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742017340532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2780811264,\"uptime\":1837069.84,\"totalMem\":4018155520,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24268520,\"nice\":14140,\"sys\":3551500,\"idle\":1802637200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24169070,\"nice\":14390,\"sys\":3567340,\"idle\":1802861350,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6106,\"sum\":59601}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:42:20.532577+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742017340532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:42:20.532703+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742017517222, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:45:17.222859+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742017517224, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:45:17.224277+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742017580532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2780868608,\"uptime\":1837309.84,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24270390,\"nice\":14140,\"sys\":3551820,\"idle\":1802873720,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24171340,\"nice\":14390,\"sys\":3567690,\"idle\":1803098130,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6101,\"sum\":59606}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:46:20.532622+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742017580532, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:46:20.532705+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742017640536, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777063424,\"uptime\":1837369.84,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24271110,\"nice\":14140,\"sys\":3551930,\"idle\":1802932520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24172230,\"nice\":14390,\"sys\":3567830,\"idle\":1803156940,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6098,\"sum\":59606}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:47:20.536601+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742017640536, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:47:20.536715+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742017700536, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777063424,\"uptime\":1837429.84,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24271570,\"nice\":14140,\"sys\":3551990,\"idle\":1802991610,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24172590,\"nice\":14390,\"sys\":3567910,\"idle\":1803216200,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6104,\"sum\":59605}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:48:20.536589+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742017700536, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:48:20.536723+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742018060536, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777419776,\"uptime\":1837789.84,\"totalMem\":4018155520,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24274900,\"nice\":14140,\"sys\":3552540,\"idle\":1803346620,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24176240,\"nice\":14390,\"sys\":3568380,\"idle\":1803571130,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6103,\"sum\":59609}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:54:20.536569+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742018060536, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:54:20.536673+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742018300536, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845700096,\"uptime\":1838029.84,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24276960,\"nice\":14140,\"sys\":3552960,\"idle\":1803583150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24177980,\"nice\":14390,\"sys\":3568760,\"idle\":1803807770,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6101,\"sum\":59620}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:58:20.536571+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742018300536, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:58:20.536712+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742018360536, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2847150080,\"uptime\":1838089.84,\"totalMem\":4018155520,\"loadavg\":[0.18,0.08,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24277350,\"nice\":14140,\"sys\":3553020,\"idle\":1803642360,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24178420,\"nice\":14390,\"sys\":3568850,\"idle\":1803866900,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6106,\"sum\":59616}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:59:20.536596+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742018360536, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T05:59:20.536714+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742018480536, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2841403392,\"uptime\":1838209.84,\"totalMem\":4018155520,\"loadavg\":[0.02,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24278680,\"nice\":14140,\"sys\":3553300,\"idle\":1803760170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24179720,\"nice\":14390,\"sys\":3569280,\"idle\":1803984570,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6101,\"sum\":59612}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T06:01:20.536569+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742018480536, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T06:01:20.536708+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742018721223, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T06:05:21.223420+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742018721224, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T06:05:21.224771+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742018780536, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2861281280,\"uptime\":1838509.84,\"totalMem\":4018155520,\"loadavg\":[0.04,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24281510,\"nice\":14180,\"sys\":3553810,\"idle\":1804055530,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24182490,\"nice\":14490,\"sys\":3569750,\"idle\":1804280050,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6111,\"sum\":59603}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T06:06:20.536557+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742018780536, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T06:06:20.536690+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742019020536, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2860261376,\"uptime\":1838749.84,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24283700,\"nice\":14180,\"sys\":3554180,\"idle\":1804292250,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24184730,\"nice\":14490,\"sys\":3570050,\"idle\":1804516720,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6100,\"sum\":59597}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T06:10:20.536583+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742019020536, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T06:10:20.536730+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742019560536, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2842431488,\"uptime\":1839289.84,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24288750,\"nice\":14180,\"sys\":3554980,\"idle\":1804824480,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24189680,\"nice\":14490,\"sys\":3570850,\"idle\":1805048920,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6102,\"sum\":59614}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T06:19:20.536557+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742019560536, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T06:19:20.536689+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742019680536, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843799552,\"uptime\":1839409.84,\"totalMem\":4018155520,\"loadavg\":[0.04,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24289750,\"nice\":14180,\"sys\":3555160,\"idle\":1804942860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24190720,\"nice\":14490,\"sys\":3571020,\"idle\":1805167160,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6112,\"sum\":59612}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T06:21:20.536566+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742019680536, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T06:21:20.536693+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742019920536, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845835264,\"uptime\":1839649.85,\"totalMem\":4018155520,\"loadavg\":[0.06,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24292090,\"nice\":14180,\"sys\":3555610,\"idle\":1805179270,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24193510,\"nice\":14490,\"sys\":3571470,\"idle\":1805403670,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6098,\"sum\":59613}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T06:25:20.536561+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742019920536, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T06:25:20.536681+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742019925208, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T06:25:25.208643+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742019925210, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T06:25:25.210203+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742020160536, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846150656,\"uptime\":1839889.84,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24293840,\"nice\":14180,\"sys\":3555960,\"idle\":1805416170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24195750,\"nice\":14490,\"sys\":3571820,\"idle\":1805640180,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6103,\"sum\":59613}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T06:29:20.536597+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742020160536, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-15T06:29:20.536688+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}