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Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14728540,\"nice\":3680,\"sys\":1858660,\"idle\":1978705630,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14916150,\"nice\":4460,\"sys\":1890470,\"idle\":1978336900,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":16042240,\"nice\":3370,\"sys\":1857890,\"idle\":1976915230,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14955840,\"nice\":2830,\"sys\":1862200,\"idle\":1978254810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14690390,\"nice\":3450,\"sys\":1848070,\"idle\":1978696050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14463190,\"nice\":4910,\"sys\":1867280,\"idle\":1978646340,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6001,\"sum\":59597}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T02:41:57.811267+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742179317811, "pid": 32, "hostname": "dyno-3a2b943b-d4b3-4523-8327-27726df8b66f", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T02:41:57.811313+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742179378919, "pid": 58, "hostname": "dyno-3a2b943b-d4b3-4523-8327-27726df8b66f", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14729654272,\"uptime\":1998993.32,\"totalMem\":16484151296,\"loadavg\":[0.01,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":13097030,\"nice\":4830,\"sys\":1817460,\"idle\":1980195710,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14301470,\"nice\":4290,\"sys\":1844250,\"idle\":1979073620,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14729010,\"nice\":3680,\"sys\":1858700,\"idle\":1978766060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14916580,\"nice\":4460,\"sys\":1890510,\"idle\":1978397400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":16042700,\"nice\":3370,\"sys\":1857940,\"idle\":1976975710,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14956300,\"nice\":2830,\"sys\":1862250,\"idle\":1978315420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14690580,\"nice\":3450,\"sys\":1848130,\"idle\":1978756670,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14463520,\"nice\":4910,\"sys\":1867330,\"idle\":1978706960,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":8555,\"sum\":58642}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T02:42:58.919294+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742179378919, "pid": 58, "hostname": "dyno-3a2b943b-d4b3-4523-8327-27726df8b66f", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T02:42:58.919394+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742179401112, "pid": 58, "hostname": "dyno-3a2b943b-d4b3-4523-8327-27726df8b66f", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 13054fa1-b6e2-45d6-8afe-0c7523384b29" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T02:43:21.113007+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742179401112, "pid": 58, "hostname": "dyno-3a2b943b-d4b3-4523-8327-27726df8b66f", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 13054fa1-b6e2-45d6-8afe-0c7523384b29 configurationItemIds - [\"a7JB0000000GuPwMAK\"]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T02:43:21.113010+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742179401113, "pid": 58, "hostname": "dyno-3a2b943b-d4b3-4523-8327-27726df8b66f", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:17:12)", "msg": "getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T02:43:21.113954+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742179401115, "pid": 58, "hostname": "dyno-3a2b943b-d4b3-4523-8327-27726df8b66f", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:24:12)", "msg": "getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JB0000000GuPwMAK\",\"name\":\"NA208\",\"isActive\":true,\"path\":\"Salesforce.SFDC_Core.IA4.IA4-SP5.NA208\",\"status\":\"Primary\",\"rootNode\":false,\"parentConfigurationItem\":\"a7JB0000000Lai3MAC\",\"configurationItemTypeId\":\"a7IB00000008QvFMAU\",\"configurationItemType\":{\"sfid\":\"a7IB00000008QvFMAU\",\"name\":\"Instance\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T02:43:21.116113+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742179401116, "pid": 58, "hostname": "dyno-3a2b943b-d4b3-4523-8327-27726df8b66f", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 13054fa1-b6e2-45d6-8afe-0c7523384b29 configurationItemsInfo - [{\"sfid\":\"a7JB0000000GuPwMAK\",\"name\":\"NA208\",\"isActive\":true,\"path\":\"Salesforce.SFDC_Core.IA4.IA4-SP5.NA208\",\"status\":\"Primary\",\"rootNode\":false,\"parentConfigurationItem\":\"a7JB0000000Lai3MAC\",\"configurationItemTypeId\":\"a7IB00000008QvFMAU\",\"configurationItemType\":{\"sfid\":\"a7IB00000008QvFMAU\",\"name\":\"Instance\"}}]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T02:43:21.116117+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742179401116, "pid": 58, "hostname": "dyno-3a2b943b-d4b3-4523-8327-27726df8b66f", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:17:14)", "msg": "convertIncidentToCis: {\"createdAt\":\"2025-03-17T00:26:23.385Z\",\"modifiedAt\":\"2025-03-17T00:26:24.606Z\",\"id\":\"6d271dd4-cbda-4f56-b235-fd8a194e283d\",\"configurationItemId\":\"a7JB0000000GuPwMAK\",\"createLock\":true,\"sfid\":\"aCqEE000000C0yj0AC\",\"incidentId\":\"13054fa1-b6e2-45d6-8afe-0c7523384b29\",\"lock\":{\"createdAt\":\"2025-03-17T00:26:23.417Z\",\"modifiedAt\":\"2025-03-17T00:26:26.543Z\",\"id\":\"c07a39b7-f7df-430d-8169-dd86070a6745\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: 13054fa1-b6e2-45d6-8afe-0c7523384b29\",\"externalId\":\"a8LEE00001Bc3R92AJ\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T02:43:21.116321+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742179401116, "pid": 58, "hostname": "dyno-3a2b943b-d4b3-4523-8327-27726df8b66f", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:27:14)", "msg": "convertIncidentToCis before configurationItem: {\"id\":\"6d271dd4-cbda-4f56-b235-fd8a194e283d\",\"incidentId\":\"13054fa1-b6e2-45d6-8afe-0c7523384b29\",\"createLock\":true,\"sfid\":\"aCqEE000000C0yj0AC\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-17T00:26:23.417Z\",\"modifiedAt\":\"2025-03-17T00:26:26.543Z\",\"id\":\"c07a39b7-f7df-430d-8169-dd86070a6745\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: 13054fa1-b6e2-45d6-8afe-0c7523384b29\",\"externalId\":\"a8LEE00001Bc3R92AJ\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T02:43:21.116519+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742179401116, "pid": 58, "hostname": "dyno-3a2b943b-d4b3-4523-8327-27726df8b66f", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:31:18)", "msg": "convertIncidentToCis Hit for configurationItem: a7JB0000000GuPwMAK..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T02:43:21.116665+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742179401116, "pid": 58, "hostname": "dyno-3a2b943b-d4b3-4523-8327-27726df8b66f", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:46:14)", "msg": "convert: {\"sfid\":\"a7JB0000000GuPwMAK\",\"name\":\"NA208\",\"isActive\":true,\"path\":\"Salesforce.SFDC_Core.IA4.IA4-SP5.NA208\",\"status\":\"Primary\",\"rootNode\":false,\"parentConfigurationItem\":\"a7JB0000000Lai3MAC\",\"configurationItemTypeId\":\"a7IB00000008QvFMAU\",\"configurationItemType\":{\"sfid\":\"a7IB00000008QvFMAU\",\"name\":\"Instance\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": 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"hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T02:43:21.116977+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742179401117, "pid": 58, "hostname": "dyno-3a2b943b-d4b3-4523-8327-27726df8b66f", "name": "icc-rest", "caller": "Function.getChildrenCountFromCache (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:90:14)", "msg": "getChildrenCountFromCache for a7JB0000000GuPwMAK: \"9\"" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T02:43:21.117589+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": 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{\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14758309888,\"uptime\":2015197.37,\"totalMem\":16484151296,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":13187890,\"nice\":5030,\"sys\":1830860,\"idle\":1996268620,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14397140,\"nice\":4510,\"sys\":1858290,\"idle\":1995137950,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14815720,\"nice\":3680,\"sys\":1872090,\"idle\":1994834800,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":15017630,\"nice\":4470,\"sys\":1903660,\"idle\":1994461540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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"uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742195582975, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T07:13:02.975371+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742195641839, "pid": 31, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14757429248,\"uptime\":2015256.24,\"totalMem\":16484151296,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":13188170,\"nice\":5030,\"sys\":1830880,\"idle\":1996327010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14397390,\"nice\":4510,\"sys\":1858320,\"idle\":1995196500,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14815870,\"nice\":3680,\"sys\":1872150,\"idle\":1994893300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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"tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742195641839, "pid": 31, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T07:14:01.839382+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742195761839, "pid": 31, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14760022016,\"uptime\":2015376.24,\"totalMem\":16484151296,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":13188950,\"nice\":5030,\"sys\":1830940,\"idle\":1996446090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14397770,\"nice\":4510,\"sys\":1858440,\"idle\":1995315730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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"49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T07:16:01.839354+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742195797691, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T07:16:37.691215+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742195797691, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6 configurationItemIds - [\"a7JEE00000J7QcN2AV\"]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T07:16:37.691219+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742195797691, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:17:12)", "msg": "getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T07:16:37.692173+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742195797694, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:24:12)", "msg": "getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000J7QcN2AV\",\"name\":\"swe96s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod16-eunorth1.core1.swe96s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE000005dCCv2AM\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T07:16:37.694656+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742195797694, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6 configurationItemsInfo - [{\"sfid\":\"a7JEE00000J7QcN2AV\",\"name\":\"swe96s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod16-eunorth1.core1.swe96s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE000005dCCv2AM\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T07:16:37.694659+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742195797694, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:17:14)", "msg": "convertIncidentToCis: 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"agent_timestamp": "2025-03-17T07:16:37.695475+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742195797695, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:31:18)", "msg": "convertIncidentToCis Hit for configurationItem: a7JEE00000J7QcN2AV..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T07:16:37.695802+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": 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"hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T07:16:37.696175+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742195797696, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:51:12)", "msg": "Mapped: [{\"id\":\"a7JEE00000J7QcN2AV\",\"name\":\"swe96s\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod16-eunorth1.core1.swe96s\",\"parentId\":\"a7JEE000005dCCv2AM\",\"status\":null}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T07:16:37.696603+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742195797697, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.getChildrenCountFromCache (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:90:14)", "msg": "getChildrenCountFromCache for a7JEE00000J7QcN2AV: \"13\"" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T07:16:37.697526+00:00", 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"pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.106172+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742199178106, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "req": { "id": 191, "method": "GET", "url": "\/api\/v1\/cis\/search?name=usa662s&filterByType=Hyperforce+Cell", "query": { "name": "usa662s", "filterByType": "Hyperforce Cell" }, "params": { }, "headers": "***", "remoteAddress": "::ffff:172.17.128.1", "remotePort": 62676 }, "res": { "statusCode": 200, "headers": "***" }, "responseTime": 465, "caller": "ServerResponse.emit (node:events:531:35)", "msg": "request completed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.107147+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178199, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "postConfigurationItems for 8314687c-abb3-4165-bbbf-414b12112a6b with [{\"configurationItemId\":\"a7JEE00000J7QbT2AV\"}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.199682+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178203, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "IncidentService.buildIncidentToCIRequestMap (src\/service\/incident\/incident.service.ts:1691:12)", "msg": "buildIncidentToCIRequestMap for [{\"configurationItemId\":\"a7JEE00000J7QbT2AV\"}]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.203937+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178211, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "Saving IncidentToCIs for incident 8314687c-abb3-4165-bbbf-414b12112a6b, [{\"configurationItemId\":\"a7JEE00000J7QbT2AV\"}]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.211706+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178215, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "Updating IncidentToCIs for incident 8314687c-abb3-4165-bbbf-414b12112a6b, []" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.215438+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178215, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "Deleting IncidentToCIs for incident with Id: 8314687c-abb3-4165-bbbf-414b12112a6b, with Ids: []" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.215438+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742199178216, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "IncidentService.addToIncidentToCIsFromAPI (src\/service\/incident\/incident.service.ts:1498:12)", "msg": "PRA Incident To CIs created for Incident: 8314687c-abb3-4165-bbbf-414b12112a6b" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.216847+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178216, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "postConfigurationItems for 8314687c-abb3-4165-bbbf-414b12112a6b with [{\"configurationItemId\":\"a7JEE00000J7QbT2AV\"}] done!" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.216849+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178218, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 8314687c-abb3-4165-bbbf-414b12112a6b" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.218612+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178218, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 8314687c-abb3-4165-bbbf-414b12112a6b configurationItemIds - [\"a7JEE00000J7QbT2AV\"]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.218614+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178218, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:17:12)", "msg": "getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.219118+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178220, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:24:12)", "msg": "getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000GHhov2AD\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.220353+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178220, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 8314687c-abb3-4165-bbbf-414b12112a6b configurationItemsInfo - [{\"sfid\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000GHhov2AD\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.220365+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178220, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:17:14)", "msg": "convertIncidentToCis: {\"createdAt\":\"2025-03-17T08:12:58.191Z\",\"modifiedAt\":\"2025-03-17T08:12:58.191Z\",\"id\":\"d6d4dd28-3f22-4427-b9e9-134a823c8027\",\"configurationItemId\":\"a7JEE00000J7QbT2AV\",\"createLock\":true,\"sfid\":null,\"incidentId\":\"8314687c-abb3-4165-bbbf-414b12112a6b\",\"lock\":null}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.220952+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742199178220, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:27:14)", "msg": "convertIncidentToCis before configurationItem: {\"id\":\"d6d4dd28-3f22-4427-b9e9-134a823c8027\",\"incidentId\":\"8314687c-abb3-4165-bbbf-414b12112a6b\",\"createLock\":true,\"sfid\":null,\"configurationItem\":{}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.221120+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742199178221, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:31:18)", "msg": "convertIncidentToCis Hit for configurationItem: a7JEE00000J7QbT2AV..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.221244+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178221, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:46:14)", "msg": "convert: {\"sfid\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000GHhov2AD\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.221369+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178221, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:51:12)", "msg": "Mapped: [{\"id\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"parentId\":\"a7JEE00000GHhov2AD\",\"status\":null}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.221486+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178221, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.getChildrenCountFromCache (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:90:14)", "msg": "getChildrenCountFromCache for a7JEE00000J7QbT2AV: \"13\"" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.221945+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742199178221, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis 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"agent_timestamp": "2025-03-17T08:12:58.320634+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178320, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getDuplicateCaseNumber (src\/repository\/duplicateCaseNumber\/duplicateCaseNumber.repository.ts:9:12)", "msg": "getDuplicateCaseNumber incidentId 8314687c-abb3-4165-bbbf-414b12112a6b" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.320811+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178322, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getDuplicateCaseNumber (src\/repository\/duplicateCaseNumber\/duplicateCaseNumber.repository.ts:13:12)", "msg": "getDuplicateCaseNumber incidentId 8314687c-abb3-4165-bbbf-414b12112a6b - []" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.322253+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178361, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 8314687c-abb3-4165-bbbf-414b12112a6b" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.361472+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178361, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 8314687c-abb3-4165-bbbf-414b12112a6b configurationItemIds - [\"a7JEE00000J7QbT2AV\"]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.361484+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178361, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:17:12)", "msg": "getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.361912+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178363, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:24:12)", "msg": "getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000GHhov2AD\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.363270+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178363, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 8314687c-abb3-4165-bbbf-414b12112a6b configurationItemsInfo - [{\"sfid\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000GHhov2AD\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.363274+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178363, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:17:14)", "msg": "convertIncidentToCis: {\"createdAt\":\"2025-03-17T08:12:58.191Z\",\"modifiedAt\":\"2025-03-17T08:12:58.191Z\",\"id\":\"d6d4dd28-3f22-4427-b9e9-134a823c8027\",\"configurationItemId\":\"a7JEE00000J7QbT2AV\",\"createLock\":true,\"sfid\":null,\"incidentId\":\"8314687c-abb3-4165-bbbf-414b12112a6b\",\"lock\":{\"createdAt\":\"2025-03-17T08:12:58.225Z\",\"modifiedAt\":\"2025-03-17T08:12:58.225Z\",\"id\":\"e6b75ce2-ca2b-46f7-8b51-6441c7b9106d\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: 8314687c-abb3-4165-bbbf-414b12112a6b\",\"externalId\":null}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.363481+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742199178363, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:27:14)", "msg": "convertIncidentToCis before configurationItem: {\"id\":\"d6d4dd28-3f22-4427-b9e9-134a823c8027\",\"incidentId\":\"8314687c-abb3-4165-bbbf-414b12112a6b\",\"createLock\":true,\"sfid\":null,\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-17T08:12:58.225Z\",\"modifiedAt\":\"2025-03-17T08:12:58.225Z\",\"id\":\"e6b75ce2-ca2b-46f7-8b51-6441c7b9106d\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: 8314687c-abb3-4165-bbbf-414b12112a6b\",\"externalId\":null}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.363662+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742199178363, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:31:18)", "msg": "convertIncidentToCis Hit for configurationItem: a7JEE00000J7QbT2AV..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.363821+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178363, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:46:14)", "msg": "convert: {\"sfid\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000GHhov2AD\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.363999+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178363, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:51:12)", "msg": "Mapped: [{\"id\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"parentId\":\"a7JEE00000GHhov2AD\",\"status\":null}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.364169+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178364, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.getChildrenCountFromCache (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:90:14)", "msg": "getChildrenCountFromCache for a7JEE00000J7QbT2AV: \"13\"" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.364634+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742199178364, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:44:12)", "msg": "convertIncidentToCis converted: [{\"id\":\"d6d4dd28-3f22-4427-b9e9-134a823c8027\",\"incidentId\":\"8314687c-abb3-4165-bbbf-414b12112a6b\",\"createLock\":true,\"sfid\":null,\"configurationItem\":{\"id\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"parentId\":\"a7JEE00000GHhov2AD\",\"status\":null,\"childrenCount\":13},\"lock\":{\"createdAt\":\"2025-03-17T08:12:58.225Z\",\"modifiedAt\":\"2025-03-17T08:12:58.225Z\",\"id\":\"e6b75ce2-ca2b-46f7-8b51-6441c7b9106d\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: 8314687c-abb3-4165-bbbf-414b12112a6b\",\"externalId\":null}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.364821+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178364, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.getChildrenCountFromCache (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:90:14)", "msg": "getChildrenCountFromCache for d6d4dd28-3f22-4427-b9e9-134a823c8027: null" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.365157+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": 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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178366, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getProblems (src\/repository\/prbNumber\/prbNumber.repository.ts:10:12)", "msg": "getProblem incidentId 8314687c-abb3-4165-bbbf-414b12112a6b" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.367106+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178369, "pid": 57, "hostname": 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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178519, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:51:12)", "msg": "Mapped: [{\"id\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"parentId\":\"a7JEE00000GHhov2AD\",\"status\":null}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.520118+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", 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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178522, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getProblems (src\/repository\/prbNumber\/prbNumber.repository.ts:10:12)", "msg": "getProblem incidentId 8314687c-abb3-4165-bbbf-414b12112a6b" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.522637+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178524, "pid": 57, "hostname": 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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178624, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getDuplicateCaseNumber (src\/repository\/duplicateCaseNumber\/duplicateCaseNumber.repository.ts:9:12)", "msg": "getDuplicateCaseNumber incidentId 8314687c-abb3-4165-bbbf-414b12112a6b" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.625141+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178626, "pid": 57, "hostname": 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(src\/kafka\/producer\/IccRestKafkaProducer.ts:34:16)", "msg": " Handle produce event icc-incident-updated for payload : {\"createdAt\":\"2025-03-17T08:12:58.496Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"8314687c-abb3-4165-bbbf-414b12112a6b\",\"slackChannel\":{\"id\":\"C08JMPZNEGY\",\"name\":\"icc-73104263\"},\"subject\":\"APT Degradation on USA662s, core2, aws-prod5-uswest2\",\"description\":\"Sherlock detected an APT Incident for Cell: usa662s, FI: AWS-PROD5-USWEST2. \\nAnomalies detected in the timeframe 2025-03-17 08:01:00.000 - 2025-03-17 08:03:00.000.\\n\\nCase created using .case by @Pavithra Kuppusami in #cp-sre-alerts for 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"tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178644, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "UsdResourceService.getAllUsdResources (src\/service\/usdResource\/usdResource.service.ts:39:12)", "msg": "[usdResource.service.getUsdResources] for incidentId 8314687c-abb3-4165-bbbf-414b12112a6b" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.644773+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178644, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getUsdResources (src\/repository\/usdResource\/usdResource.repository.ts:10:12)", "msg": "[usdResource.repository.getUsdResources] incidentId 8314687c-abb3-4165-bbbf-414b12112a6b" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.644944+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178646, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getUsdResources (src\/repository\/usdResource\/usdResource.repository.ts:14:12)", "msg": "[usdResource.repository.getUsdResources] incidentId 8314687c-abb3-4165-bbbf-414b12112a6b - []" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.646422+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178646, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getDuplicateCaseNumber (src\/repository\/duplicateCaseNumber\/duplicateCaseNumber.repository.ts:9:12)", "msg": "getDuplicateCaseNumber incidentId 8314687c-abb3-4165-bbbf-414b12112a6b" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.646584+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178647, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getDuplicateCaseNumber (src\/repository\/duplicateCaseNumber\/duplicateCaseNumber.repository.ts:13:12)", "msg": "getDuplicateCaseNumber incidentId 8314687c-abb3-4165-bbbf-414b12112a6b - []" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.647765+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178683, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 8314687c-abb3-4165-bbbf-414b12112a6b" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.683550+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178683, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 8314687c-abb3-4165-bbbf-414b12112a6b configurationItemIds - [\"a7JEE00000J7QbT2AV\"]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.683552+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178683, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:17:12)", "msg": "getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.684009+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178684, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:24:12)", "msg": "getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000GHhov2AD\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.685188+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178685, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 8314687c-abb3-4165-bbbf-414b12112a6b configurationItemsInfo - [{\"sfid\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000GHhov2AD\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.685210+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178685, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:17:14)", "msg": "convertIncidentToCis: {\"createdAt\":\"2025-03-17T08:12:58.191Z\",\"modifiedAt\":\"2025-03-17T08:12:58.191Z\",\"id\":\"d6d4dd28-3f22-4427-b9e9-134a823c8027\",\"configurationItemId\":\"a7JEE00000J7QbT2AV\",\"createLock\":true,\"sfid\":null,\"incidentId\":\"8314687c-abb3-4165-bbbf-414b12112a6b\",\"lock\":{\"createdAt\":\"2025-03-17T08:12:58.225Z\",\"modifiedAt\":\"2025-03-17T08:12:58.225Z\",\"id\":\"e6b75ce2-ca2b-46f7-8b51-6441c7b9106d\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: 8314687c-abb3-4165-bbbf-414b12112a6b\",\"externalId\":null}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.685390+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742199178685, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:27:14)", "msg": "convertIncidentToCis before configurationItem: {\"id\":\"d6d4dd28-3f22-4427-b9e9-134a823c8027\",\"incidentId\":\"8314687c-abb3-4165-bbbf-414b12112a6b\",\"createLock\":true,\"sfid\":null,\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-17T08:12:58.225Z\",\"modifiedAt\":\"2025-03-17T08:12:58.225Z\",\"id\":\"e6b75ce2-ca2b-46f7-8b51-6441c7b9106d\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: 8314687c-abb3-4165-bbbf-414b12112a6b\",\"externalId\":null}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.685542+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742199178685, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:31:18)", "msg": "convertIncidentToCis Hit for configurationItem: a7JEE00000J7QbT2AV..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.685674+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178685, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:46:14)", "msg": "convert: {\"sfid\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000GHhov2AD\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.685818+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178685, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:51:12)", "msg": "Mapped: [{\"id\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"parentId\":\"a7JEE00000GHhov2AD\",\"status\":null}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.685950+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178686, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.getChildrenCountFromCache (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:90:14)", "msg": "getChildrenCountFromCache for a7JEE00000J7QbT2AV: \"13\"" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.686489+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742199178686, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:44:12)", "msg": "convertIncidentToCis converted: [{\"id\":\"d6d4dd28-3f22-4427-b9e9-134a823c8027\",\"incidentId\":\"8314687c-abb3-4165-bbbf-414b12112a6b\",\"createLock\":true,\"sfid\":null,\"configurationItem\":{\"id\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"parentId\":\"a7JEE00000GHhov2AD\",\"status\":null,\"childrenCount\":13},\"lock\":{\"createdAt\":\"2025-03-17T08:12:58.225Z\",\"modifiedAt\":\"2025-03-17T08:12:58.225Z\",\"id\":\"e6b75ce2-ca2b-46f7-8b51-6441c7b9106d\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: 8314687c-abb3-4165-bbbf-414b12112a6b\",\"externalId\":null}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.686651+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178686, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.getChildrenCountFromCache (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:90:14)", "msg": "getChildrenCountFromCache for d6d4dd28-3f22-4427-b9e9-134a823c8027: null" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.686970+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178688, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "convertChangeImplDBObjectintoResponse from [] to []" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.688190+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178688, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getProblems (src\/repository\/prbNumber\/prbNumber.repository.ts:10:12)", "msg": "getProblem incidentId 8314687c-abb3-4165-bbbf-414b12112a6b" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.688372+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178689, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getProblems (src\/repository\/prbNumber\/prbNumber.repository.ts:14:12)", "msg": "getProblem incidentId 8314687c-abb3-4165-bbbf-414b12112a6b - []" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.690148+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178690, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getWorkItems (src\/repository\/workItem\/workItem.repository.ts:10:12)", "msg": "getWorkItem incidentId 8314687c-abb3-4165-bbbf-414b12112a6b" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.690316+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178691, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getWorkItems (src\/repository\/workItem\/workItem.repository.ts:14:12)", "msg": "getWorkItem incidentId 8314687c-abb3-4165-bbbf-414b12112a6b - []" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.691501+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178783, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "UsdResourceService.getAllUsdResources (src\/service\/usdResource\/usdResource.service.ts:39:12)", "msg": "[usdResource.service.getUsdResources] for incidentId 8314687c-abb3-4165-bbbf-414b12112a6b" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.784138+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178784, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getUsdResources (src\/repository\/usdResource\/usdResource.repository.ts:10:12)", "msg": "[usdResource.repository.getUsdResources] incidentId 8314687c-abb3-4165-bbbf-414b12112a6b" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.784277+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178785, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getUsdResources (src\/repository\/usdResource\/usdResource.repository.ts:14:12)", "msg": "[usdResource.repository.getUsdResources] incidentId 8314687c-abb3-4165-bbbf-414b12112a6b - []" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.785538+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178786, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getDuplicateCaseNumber (src\/repository\/duplicateCaseNumber\/duplicateCaseNumber.repository.ts:9:12)", "msg": "getDuplicateCaseNumber incidentId 8314687c-abb3-4165-bbbf-414b12112a6b" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.786802+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178787, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getDuplicateCaseNumber (src\/repository\/duplicateCaseNumber\/duplicateCaseNumber.repository.ts:13:12)", "msg": "getDuplicateCaseNumber incidentId 8314687c-abb3-4165-bbbf-414b12112a6b - []" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.788181+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178804, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "buildAuditEntry for user {\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\",\"scope\":\"icc-incidents-readonly icc-incidents-manage\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.804478+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178828, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 8314687c-abb3-4165-bbbf-414b12112a6b" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.828417+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178828, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 8314687c-abb3-4165-bbbf-414b12112a6b configurationItemIds - [\"a7JEE00000J7QbT2AV\"]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.828419+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178828, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:17:12)", "msg": "getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.828832+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178829, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:24:12)", "msg": "getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000GHhov2AD\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.829958+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178829, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 8314687c-abb3-4165-bbbf-414b12112a6b configurationItemsInfo - [{\"sfid\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000GHhov2AD\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.829960+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178829, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:17:14)", "msg": "convertIncidentToCis: {\"createdAt\":\"2025-03-17T08:12:58.191Z\",\"modifiedAt\":\"2025-03-17T08:12:58.786Z\",\"id\":\"d6d4dd28-3f22-4427-b9e9-134a823c8027\",\"configurationItemId\":\"a7JEE00000J7QbT2AV\",\"createLock\":true,\"sfid\":\"aCqEE000000C11x0AC\",\"incidentId\":\"8314687c-abb3-4165-bbbf-414b12112a6b\",\"lock\":{\"createdAt\":\"2025-03-17T08:12:58.225Z\",\"modifiedAt\":\"2025-03-17T08:12:58.225Z\",\"id\":\"e6b75ce2-ca2b-46f7-8b51-6441c7b9106d\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: 8314687c-abb3-4165-bbbf-414b12112a6b\",\"externalId\":null}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.830149+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742199178830, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:27:14)", "msg": "convertIncidentToCis before configurationItem: {\"id\":\"d6d4dd28-3f22-4427-b9e9-134a823c8027\",\"incidentId\":\"8314687c-abb3-4165-bbbf-414b12112a6b\",\"createLock\":true,\"sfid\":\"aCqEE000000C11x0AC\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-17T08:12:58.225Z\",\"modifiedAt\":\"2025-03-17T08:12:58.225Z\",\"id\":\"e6b75ce2-ca2b-46f7-8b51-6441c7b9106d\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: 8314687c-abb3-4165-bbbf-414b12112a6b\",\"externalId\":null}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.830299+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742199178830, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:31:18)", "msg": "convertIncidentToCis Hit for configurationItem: a7JEE00000J7QbT2AV..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.830491+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178830, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:46:14)", "msg": "convert: {\"sfid\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000GHhov2AD\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.830630+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178830, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:51:12)", "msg": "Mapped: [{\"id\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"parentId\":\"a7JEE00000GHhov2AD\",\"status\":null}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.830773+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178830, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.getChildrenCountFromCache (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:90:14)", "msg": "getChildrenCountFromCache for a7JEE00000J7QbT2AV: \"13\"" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.831190+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742199178831, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:44:12)", "msg": "convertIncidentToCis converted: [{\"id\":\"d6d4dd28-3f22-4427-b9e9-134a823c8027\",\"incidentId\":\"8314687c-abb3-4165-bbbf-414b12112a6b\",\"createLock\":true,\"sfid\":\"aCqEE000000C11x0AC\",\"configurationItem\":{\"id\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"parentId\":\"a7JEE00000GHhov2AD\",\"status\":null,\"childrenCount\":13},\"lock\":{\"createdAt\":\"2025-03-17T08:12:58.225Z\",\"modifiedAt\":\"2025-03-17T08:12:58.225Z\",\"id\":\"e6b75ce2-ca2b-46f7-8b51-6441c7b9106d\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: 8314687c-abb3-4165-bbbf-414b12112a6b\",\"externalId\":null}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.831348+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178831, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.getChildrenCountFromCache (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:90:14)", "msg": "getChildrenCountFromCache for d6d4dd28-3f22-4427-b9e9-134a823c8027: null" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.832020+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178833, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "convertChangeImplDBObjectintoResponse from [] to []" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.833391+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178833, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getProblems (src\/repository\/prbNumber\/prbNumber.repository.ts:10:12)", "msg": "getProblem incidentId 8314687c-abb3-4165-bbbf-414b12112a6b" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.833572+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178835, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getProblems (src\/repository\/prbNumber\/prbNumber.repository.ts:14:12)", "msg": "getProblem incidentId 8314687c-abb3-4165-bbbf-414b12112a6b - []" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.835794+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178835, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getWorkItems (src\/repository\/workItem\/workItem.repository.ts:10:12)", "msg": "getWorkItem incidentId 8314687c-abb3-4165-bbbf-414b12112a6b" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.835942+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199178836, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getWorkItems (src\/repository\/workItem\/workItem.repository.ts:14:12)", "msg": "getWorkItem incidentId 8314687c-abb3-4165-bbbf-414b12112a6b - []" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:12:58.837072+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199181843, "pid": 31, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14756827136,\"uptime\":2018796.24,\"totalMem\":16484151296,\"loadavg\":[0.03,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":13212540,\"nice\":5030,\"sys\":1833620,\"idle\":1999834040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14414870,\"nice\":4510,\"sys\":1861200,\"idle\":1998708890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14839980,\"nice\":3680,\"sys\":1874780,\"idle\":1998400940,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":15037020,\"nice\":4470,\"sys\":1906410,\"idle\":1998032350,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":16190270,\"nice\":3760,\"sys\":1875410,\"idle\":1996576570,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":15087710,\"nice\":2830,\"sys\":1879340,\"idle\":1997934760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14809830,\"nice\":3450,\"sys\":1864990,\"idle\":1998388140,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14575650,\"nice\":5010,\"sys\":1884130,\"idle\":1998342360,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5986,\"sum\":59593}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:13:01.843271+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742199181843, "pid": 31, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:13:01.843338+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199182983, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14756827136,\"uptime\":2018797.38,\"totalMem\":16484151296,\"loadavg\":[0.03,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":13212560,\"nice\":5030,\"sys\":1833620,\"idle\":1999835160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14414870,\"nice\":4510,\"sys\":1861200,\"idle\":1998710020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14839980,\"nice\":3680,\"sys\":1874780,\"idle\":1998402070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":15037020,\"nice\":4470,\"sys\":1906410,\"idle\":1998033470,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":16190280,\"nice\":3760,\"sys\":1875410,\"idle\":1996577700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":15087720,\"nice\":2830,\"sys\":1879340,\"idle\":1997935890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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"icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:18:01.843385+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199513065, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 8314687c-abb3-4165-bbbf-414b12112a6b" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:18:33.065661+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199513065, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 8314687c-abb3-4165-bbbf-414b12112a6b configurationItemIds - [\"a7JEE00000J7QbT2AV\"]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:18:33.065665+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199513066, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:17:12)", "msg": "getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:18:33.066366+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199513068, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:24:12)", "msg": "getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000GHhov2AD\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:18:33.069124+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199513069, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 8314687c-abb3-4165-bbbf-414b12112a6b configurationItemsInfo - [{\"sfid\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000GHhov2AD\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:18:33.069125+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199513069, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:17:14)", "msg": "convertIncidentToCis: {\"createdAt\":\"2025-03-17T08:12:58.191Z\",\"modifiedAt\":\"2025-03-17T08:12:58.786Z\",\"id\":\"d6d4dd28-3f22-4427-b9e9-134a823c8027\",\"configurationItemId\":\"a7JEE00000J7QbT2AV\",\"createLock\":true,\"sfid\":\"aCqEE000000C11x0AC\",\"incidentId\":\"8314687c-abb3-4165-bbbf-414b12112a6b\",\"lock\":{\"createdAt\":\"2025-03-17T08:12:58.225Z\",\"modifiedAt\":\"2025-03-17T08:13:00.491Z\",\"id\":\"e6b75ce2-ca2b-46f7-8b51-6441c7b9106d\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: 8314687c-abb3-4165-bbbf-414b12112a6b\",\"externalId\":\"a8LEE00001Bctft2AB\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:18:33.069338+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742199513069, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:27:14)", "msg": "convertIncidentToCis before configurationItem: {\"id\":\"d6d4dd28-3f22-4427-b9e9-134a823c8027\",\"incidentId\":\"8314687c-abb3-4165-bbbf-414b12112a6b\",\"createLock\":true,\"sfid\":\"aCqEE000000C11x0AC\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-17T08:12:58.225Z\",\"modifiedAt\":\"2025-03-17T08:13:00.491Z\",\"id\":\"e6b75ce2-ca2b-46f7-8b51-6441c7b9106d\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: 8314687c-abb3-4165-bbbf-414b12112a6b\",\"externalId\":\"a8LEE00001Bctft2AB\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:18:33.069559+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742199513069, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:31:18)", "msg": "convertIncidentToCis Hit for configurationItem: a7JEE00000J7QbT2AV..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:18:33.069732+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199513069, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:46:14)", "msg": "convert: {\"sfid\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000GHhov2AD\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:18:33.069927+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199513069, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:51:12)", "msg": "Mapped: [{\"id\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"parentId\":\"a7JEE00000GHhov2AD\",\"status\":null}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:18:33.070115+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199513070, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.getChildrenCountFromCache (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:90:14)", "msg": "getChildrenCountFromCache for a7JEE00000J7QbT2AV: \"13\"" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:18:33.070688+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742199513070, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:44:12)", "msg": "convertIncidentToCis converted: [{\"id\":\"d6d4dd28-3f22-4427-b9e9-134a823c8027\",\"incidentId\":\"8314687c-abb3-4165-bbbf-414b12112a6b\",\"createLock\":true,\"sfid\":\"aCqEE000000C11x0AC\",\"configurationItem\":{\"id\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"parentId\":\"a7JEE00000GHhov2AD\",\"status\":null,\"childrenCount\":13},\"lock\":{\"createdAt\":\"2025-03-17T08:12:58.225Z\",\"modifiedAt\":\"2025-03-17T08:13:00.491Z\",\"id\":\"e6b75ce2-ca2b-46f7-8b51-6441c7b9106d\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: 8314687c-abb3-4165-bbbf-414b12112a6b\",\"externalId\":\"a8LEE00001Bctft2AB\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:18:33.071236+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199513071, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.getChildrenCountFromCache (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:90:14)", "msg": "getChildrenCountFromCache for d6d4dd28-3f22-4427-b9e9-134a823c8027: null" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:18:33.071548+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199513073, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "convertChangeImplDBObjectintoResponse from [] to []" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:18:33.073429+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199513073, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getProblems (src\/repository\/prbNumber\/prbNumber.repository.ts:10:12)", "msg": "getProblem incidentId 8314687c-abb3-4165-bbbf-414b12112a6b" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:18:33.073626+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199513075, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getProblems (src\/repository\/prbNumber\/prbNumber.repository.ts:14:12)", "msg": "getProblem incidentId 8314687c-abb3-4165-bbbf-414b12112a6b - []" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:18:33.075519+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199513075, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getWorkItems (src\/repository\/workItem\/workItem.repository.ts:10:12)", "msg": "getWorkItem incidentId 8314687c-abb3-4165-bbbf-414b12112a6b" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:18:33.075668+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199513076, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getWorkItems (src\/repository\/workItem\/workItem.repository.ts:14:12)", "msg": "getWorkItem incidentId 8314687c-abb3-4165-bbbf-414b12112a6b - []" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:18:33.077158+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199513202, "pid": 57, "hostname": 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"49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:18:33.206221+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199513207, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getDuplicateCaseNumber (src\/repository\/duplicateCaseNumber\/duplicateCaseNumber.repository.ts:13:12)", "msg": "getDuplicateCaseNumber incidentId 8314687c-abb3-4165-bbbf-414b12112a6b - []" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:18:33.207619+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199513212, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":196.32742199999998,\"method\":\"GET\",\"path\":\"\/api\/v1\/incidents\/8314687c-abb3-4165-bbbf-414b12112a6b?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby\",\"statusCode\":200}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:18:33.212971+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742199513213, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:18:33.213045+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742199513213, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "req": { "id": 198, "method": "GET", "url": "\/api\/v1\/incidents\/8314687c-abb3-4165-bbbf-414b12112a6b?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby", "query": { "include": "pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" }, "params": { }, "headers": "***", "remoteAddress": "::ffff:172.17.128.1", "remotePort": 42572 }, "res": { "statusCode": 200, "headers": "***" }, "responseTime": 196, "caller": "ServerResponse.emit (node:events:531:35)", "msg": "request completed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:18:33.213965+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742199549581, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "TrustApiService.getPostingByExternalId (src\/service\/trust\/trust.api.service.ts:124:14)", "msg": "Getting get posting by externalId from https:\/\/api.admin.trust.salesforce.com" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:19:09.588063+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199549588, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "TrustApiService.createToken (src\/service\/trust\/trust.api.service.ts:164:12)", "msg": "Getting trust token from https:\/\/api.admin.trust.salesforce.com\/token" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:19:09.588403+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742199549591, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "TrustApiService.getPostingByExternalId (src\/service\/trust\/trust.api.service.ts:124:14)", "msg": "Getting get posting by externalId from https:\/\/api.admin.trust.salesforce.com" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:19:09.591611+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199549591, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "TrustApiService.createToken (src\/service\/trust\/trust.api.service.ts:164:12)", "msg": "Getting trust token from https:\/\/api.admin.trust.salesforce.com\/token" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:19:09.591757+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199549806, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "TrustApiService.createToken (src\/service\/trust\/trust.api.service.ts:175:14)", "msg": "Got trust token successful from https:\/\/api.admin.trust.salesforce.com\/token" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:19:09.806748+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199549883, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "TrustApiService.createToken (src\/service\/trust\/trust.api.service.ts:175:14)", "msg": "Got trust token successful from https:\/\/api.admin.trust.salesforce.com\/token" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:19:09.883470+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199550007, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 8314687c-abb3-4165-bbbf-414b12112a6b" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:19:10.007735+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199550007, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 8314687c-abb3-4165-bbbf-414b12112a6b configurationItemIds - [\"a7JEE00000J7QbT2AV\"]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:19:10.007738+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199550008, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:17:12)", "msg": "getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:19:10.008316+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199550009, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:24:12)", "msg": "getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000GHhov2AD\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:19:10.010060+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199550010, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 8314687c-abb3-4165-bbbf-414b12112a6b configurationItemsInfo - [{\"sfid\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000GHhov2AD\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:19:10.010077+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199550010, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:17:14)", "msg": "convertIncidentToCis: {\"createdAt\":\"2025-03-17T08:12:58.191Z\",\"modifiedAt\":\"2025-03-17T08:12:58.786Z\",\"id\":\"d6d4dd28-3f22-4427-b9e9-134a823c8027\",\"configurationItemId\":\"a7JEE00000J7QbT2AV\",\"createLock\":true,\"sfid\":\"aCqEE000000C11x0AC\",\"incidentId\":\"8314687c-abb3-4165-bbbf-414b12112a6b\",\"lock\":{\"createdAt\":\"2025-03-17T08:12:58.225Z\",\"modifiedAt\":\"2025-03-17T08:13:00.491Z\",\"id\":\"e6b75ce2-ca2b-46f7-8b51-6441c7b9106d\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: 8314687c-abb3-4165-bbbf-414b12112a6b\",\"externalId\":\"a8LEE00001Bctft2AB\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:19:10.010264+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742199550010, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:27:14)", "msg": "convertIncidentToCis before configurationItem: {\"id\":\"d6d4dd28-3f22-4427-b9e9-134a823c8027\",\"incidentId\":\"8314687c-abb3-4165-bbbf-414b12112a6b\",\"createLock\":true,\"sfid\":\"aCqEE000000C11x0AC\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-17T08:12:58.225Z\",\"modifiedAt\":\"2025-03-17T08:13:00.491Z\",\"id\":\"e6b75ce2-ca2b-46f7-8b51-6441c7b9106d\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: 8314687c-abb3-4165-bbbf-414b12112a6b\",\"externalId\":\"a8LEE00001Bctft2AB\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:19:10.010443+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742199550010, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:31:18)", "msg": "convertIncidentToCis Hit for configurationItem: a7JEE00000J7QbT2AV..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:19:10.010570+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199550010, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:46:14)", "msg": "convert: {\"sfid\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000GHhov2AD\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:19:10.010701+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199550010, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:51:12)", "msg": "Mapped: [{\"id\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"parentId\":\"a7JEE00000GHhov2AD\",\"status\":null}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:19:10.010830+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199550011, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.getChildrenCountFromCache (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:90:14)", "msg": "getChildrenCountFromCache for a7JEE00000J7QbT2AV: \"13\"" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:19:10.011352+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742199550011, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:44:12)", "msg": "convertIncidentToCis converted: [{\"id\":\"d6d4dd28-3f22-4427-b9e9-134a823c8027\",\"incidentId\":\"8314687c-abb3-4165-bbbf-414b12112a6b\",\"createLock\":true,\"sfid\":\"aCqEE000000C11x0AC\",\"configurationItem\":{\"id\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"parentId\":\"a7JEE00000GHhov2AD\",\"status\":null,\"childrenCount\":13},\"lock\":{\"createdAt\":\"2025-03-17T08:12:58.225Z\",\"modifiedAt\":\"2025-03-17T08:13:00.491Z\",\"id\":\"e6b75ce2-ca2b-46f7-8b51-6441c7b9106d\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: 8314687c-abb3-4165-bbbf-414b12112a6b\",\"externalId\":\"a8LEE00001Bctft2AB\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:19:10.011511+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199550012, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":2004.106108,\"method\":\"GET\",\"path\":\"\/api\/v1\/incidents\/8314687c-abb3-4165-bbbf-414b12112a6b\/trust\/suggestion\",\"statusCode\":200}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:19:10.012252+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742199550012, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:19:10.012387+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742199550012, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "req": { "id": 199, "method": "GET", "url": "\/api\/v1\/incidents\/8314687c-abb3-4165-bbbf-414b12112a6b\/trust\/suggestion", "query": { }, "params": { }, "headers": "***", "remoteAddress": "::ffff:172.17.128.1", "remotePort": 12872 }, "res": { "statusCode": 200, "headers": "***" }, "responseTime": 2004, "caller": "ServerResponse.emit (node:events:531:35)", "msg": "request completed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:19:10.013026+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199600546, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":1.0650359999999999,\"method\":\"GET\",\"path\":\"\/alive\",\"statusCode\":200}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:20:00.546902+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742199600546, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:20:00.547039+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742199600547, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "req": { "id": 200, "method": "GET", "url": "\/alive", "query": { }, "params": { }, "headers": "***", "remoteAddress": "::ffff:172.17.128.1", "remotePort": 49490 }, "res": { "statusCode": 200, "headers": "***" }, "responseTime": 1, "caller": "ServerResponse.emit (node:events:531:35)", "msg": "request completed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:20:00.547840+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742199601843, "pid": 31, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-rest' to topic 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"uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742203861847, "pid": 31, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:31:01.847365+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742203885294, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 13054fa1-b6e2-45d6-8afe-0c7523384b29" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:31:25.294337+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742203885294, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 13054fa1-b6e2-45d6-8afe-0c7523384b29 configurationItemIds - [\"a7JB0000000GuPwMAK\"]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:31:25.294341+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742203885294, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:17:12)", "msg": "getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:31:25.294982+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742203885296, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:24:12)", "msg": "getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JB0000000GuPwMAK\",\"name\":\"NA208\",\"isActive\":true,\"path\":\"Salesforce.SFDC_Core.IA4.IA4-SP5.NA208\",\"status\":\"Primary\",\"rootNode\":false,\"parentConfigurationItem\":\"a7JB0000000Lai3MAC\",\"configurationItemTypeId\":\"a7IB00000008QvFMAU\",\"configurationItemType\":{\"sfid\":\"a7IB00000008QvFMAU\",\"name\":\"Instance\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:31:25.296639+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742203885296, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 13054fa1-b6e2-45d6-8afe-0c7523384b29 configurationItemsInfo - [{\"sfid\":\"a7JB0000000GuPwMAK\",\"name\":\"NA208\",\"isActive\":true,\"path\":\"Salesforce.SFDC_Core.IA4.IA4-SP5.NA208\",\"status\":\"Primary\",\"rootNode\":false,\"parentConfigurationItem\":\"a7JB0000000Lai3MAC\",\"configurationItemTypeId\":\"a7IB00000008QvFMAU\",\"configurationItemType\":{\"sfid\":\"a7IB00000008QvFMAU\",\"name\":\"Instance\"}}]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:31:25.296639+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742203885296, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:17:14)", "msg": "convertIncidentToCis: {\"createdAt\":\"2025-03-17T00:26:23.385Z\",\"modifiedAt\":\"2025-03-17T00:26:24.606Z\",\"id\":\"6d271dd4-cbda-4f56-b235-fd8a194e283d\",\"configurationItemId\":\"a7JB0000000GuPwMAK\",\"createLock\":true,\"sfid\":\"aCqEE000000C0yj0AC\",\"incidentId\":\"13054fa1-b6e2-45d6-8afe-0c7523384b29\",\"lock\":{\"createdAt\":\"2025-03-17T00:26:23.417Z\",\"modifiedAt\":\"2025-03-17T00:26:26.543Z\",\"id\":\"c07a39b7-f7df-430d-8169-dd86070a6745\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: 13054fa1-b6e2-45d6-8afe-0c7523384b29\",\"externalId\":\"a8LEE00001Bc3R92AJ\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:31:25.296862+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742203885296, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:27:14)", "msg": "convertIncidentToCis before configurationItem: {\"id\":\"6d271dd4-cbda-4f56-b235-fd8a194e283d\",\"incidentId\":\"13054fa1-b6e2-45d6-8afe-0c7523384b29\",\"createLock\":true,\"sfid\":\"aCqEE000000C0yj0AC\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-17T00:26:23.417Z\",\"modifiedAt\":\"2025-03-17T00:26:26.543Z\",\"id\":\"c07a39b7-f7df-430d-8169-dd86070a6745\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: 13054fa1-b6e2-45d6-8afe-0c7523384b29\",\"externalId\":\"a8LEE00001Bc3R92AJ\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:31:25.297059+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742203885297, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:31:18)", "msg": "convertIncidentToCis Hit for configurationItem: a7JB0000000GuPwMAK..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:31:25.297231+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742203885297, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:46:14)", "msg": "convert: {\"sfid\":\"a7JB0000000GuPwMAK\",\"name\":\"NA208\",\"isActive\":true,\"path\":\"Salesforce.SFDC_Core.IA4.IA4-SP5.NA208\",\"status\":\"Primary\",\"rootNode\":false,\"parentConfigurationItem\":\"a7JB0000000Lai3MAC\",\"configurationItemTypeId\":\"a7IB00000008QvFMAU\",\"configurationItemType\":{\"sfid\":\"a7IB00000008QvFMAU\",\"name\":\"Instance\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:31:25.297403+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742203885297, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:51:12)", "msg": "Mapped: [{\"id\":\"a7JB0000000GuPwMAK\",\"name\":\"NA208\",\"type\":\"Instance\",\"path\":\"Salesforce.SFDC_Core.IA4.IA4-SP5.NA208\",\"parentId\":\"a7JB0000000Lai3MAC\",\"status\":\"Primary\"}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:31:25.297892+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742203885298, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.getChildrenCountFromCache (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:90:14)", "msg": "getChildrenCountFromCache for a7JB0000000GuPwMAK: \"9\"" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:31:25.298350+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742203885298, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:44:12)", "msg": "convertIncidentToCis converted: [{\"id\":\"6d271dd4-cbda-4f56-b235-fd8a194e283d\",\"incidentId\":\"13054fa1-b6e2-45d6-8afe-0c7523384b29\",\"createLock\":true,\"sfid\":\"aCqEE000000C0yj0AC\",\"configurationItem\":{\"id\":\"a7JB0000000GuPwMAK\",\"name\":\"NA208\",\"type\":\"Instance\",\"path\":\"Salesforce.SFDC_Core.IA4.IA4-SP5.NA208\",\"parentId\":\"a7JB0000000Lai3MAC\",\"status\":\"Primary\",\"childrenCount\":9},\"lock\":{\"createdAt\":\"2025-03-17T00:26:23.417Z\",\"modifiedAt\":\"2025-03-17T00:26:26.543Z\",\"id\":\"c07a39b7-f7df-430d-8169-dd86070a6745\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: 13054fa1-b6e2-45d6-8afe-0c7523384b29\",\"externalId\":\"a8LEE00001Bc3R92AJ\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:31:25.298526+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742203885298, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.getChildrenCountFromCache (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:90:14)", "msg": "getChildrenCountFromCache for 6d271dd4-cbda-4f56-b235-fd8a194e283d: null" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:31:25.298805+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": 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"49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:51:09.399529+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742205116567, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "SlackService.getChannelNameById (src\/service\/slack\/slack.service.ts:69:12)", "msg": "[SlackService.getChannelNameById] Cache miss for Slack Channel: CDQ3U66E5" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:51:56.568331+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 50, "time": 1742205116743, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "GusUserService.getGusUserByEmail (src\/service\/user\/gusUser.service.ts:60:14)", "msg": "Unable to retrieve user gsm@salesforce.com from GUS" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:51:56.744234+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205122987, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14707957760,\"uptime\":2024737.39,\"totalMem\":16484151296,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":13253770,\"nice\":5030,\"sys\":1838920,\"idle\":2005714850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14456200,\"nice\":4510,\"sys\":1866570,\"idle\":2004589290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14877680,\"nice\":3680,\"sys\":1880180,\"idle\":2004289810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":15080550,\"nice\":4470,\"sys\":1911460,\"idle\":2003914570,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":16233870,\"nice\":3760,\"sys\":1880340,\"idle\":2002461720,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":15117170,\"nice\":2830,\"sys\":1884470,\"idle\":2003831410,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14842300,\"nice\":3450,\"sys\":1869600,\"idle\":2004280960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14616150,\"nice\":5010,\"sys\":1888610,\"idle\":2004228290,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":143,\"num\":10352,\"sum\":59461}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:52:02.987299+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742205122987, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:52:02.987367+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205190823, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id a05b892f-42af-451f-81f4-65c23e87e2a6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:10.823997+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205190823, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id a05b892f-42af-451f-81f4-65c23e87e2a6 configurationItemIds - [\"a7JEE00000LX0202AD\"]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:10.824001+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205190824, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:17:12)", "msg": "getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:10.824502+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205190826, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:24:12)", "msg": "getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000LX0202AD\",\"name\":\"usa790\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod21-useast2.core1.usa790\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000IeJBF2A3\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:10.826825+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205190826, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id a05b892f-42af-451f-81f4-65c23e87e2a6 configurationItemsInfo - [{\"sfid\":\"a7JEE00000LX0202AD\",\"name\":\"usa790\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod21-useast2.core1.usa790\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000IeJBF2A3\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:10.826827+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205190826, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:17:14)", "msg": "convertIncidentToCis: {\"createdAt\":\"2025-03-14T06:07:26.518Z\",\"modifiedAt\":\"2025-03-14T07:09:25.966Z\",\"id\":\"855fb51c-8f1d-4ea3-bad1-12c5f5518e5c\",\"configurationItemId\":\"a7JEE00000LX0202AD\",\"createLock\":false,\"sfid\":\"aCqEE000000C0HB0A0\",\"incidentId\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"lock\":{\"createdAt\":\"2025-03-14T06:07:26.563Z\",\"modifiedAt\":\"2025-03-14T07:09:26.842Z\",\"id\":\"4bf5be71-49c5-46ca-b360-48aa32321b6e\",\"status\":\"inactive\",\"description\":\"Lock to be created for Incident: a05b892f-42af-451f-81f4-65c23e87e2a6\",\"externalId\":\"a8LEE00001BWLiP2AX\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:10.827068+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742205190827, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:27:14)", "msg": "convertIncidentToCis before configurationItem: {\"id\":\"855fb51c-8f1d-4ea3-bad1-12c5f5518e5c\",\"incidentId\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"createLock\":false,\"sfid\":\"aCqEE000000C0HB0A0\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-14T06:07:26.563Z\",\"modifiedAt\":\"2025-03-14T07:09:26.842Z\",\"id\":\"4bf5be71-49c5-46ca-b360-48aa32321b6e\",\"status\":\"inactive\",\"description\":\"Lock to be created for Incident: a05b892f-42af-451f-81f4-65c23e87e2a6\",\"externalId\":\"a8LEE00001BWLiP2AX\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:10.827266+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742205190827, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:31:18)", "msg": "convertIncidentToCis Hit for configurationItem: a7JEE00000LX0202AD..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:10.827970+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205190827, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:46:14)", "msg": "convert: {\"sfid\":\"a7JEE00000LX0202AD\",\"name\":\"usa790\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod21-useast2.core1.usa790\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000IeJBF2A3\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:10.828159+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205190828, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:51:12)", "msg": "Mapped: [{\"id\":\"a7JEE00000LX0202AD\",\"name\":\"usa790\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod21-useast2.core1.usa790\",\"parentId\":\"a7JEE00000IeJBF2A3\",\"status\":null}]..." }, "source": 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"tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742206321851, "pid": 31, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:12:01.851346+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742206382987, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14740529152,\"uptime\":2025997.39,\"totalMem\":16484151296,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":13260470,\"nice\":5030,\"sys\":1839940,\"idle\":2006964000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14463550,\"nice\":4510,\"sys\":1867530,\"idle\":2005837740,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14885280,\"nice\":3680,\"sys\":1881190,\"idle\":2005537010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":15089920,\"nice\":4470,\"sys\":1912480,\"idle\":2005162340,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":16240410,\"nice\":3760,\"sys\":1881430,\"idle\":2003712130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":15125390,\"nice\":2830,\"sys\":1885560,\"idle\":2005078950,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14852170,\"nice\":3450,\"sys\":1870730,\"idle\":2005529500,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14624360,\"nice\":5010,\"sys\":1889630,\"idle\":2005477090,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":7253,\"sum\":58648}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:13:02.987292+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742206382987, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:13:02.987341+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742206562987, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14741241856,\"uptime\":2026177.39,\"totalMem\":16484151296,\"loadavg\":[0.1,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":13261460,\"nice\":5030,\"sys\":1840050,\"idle\":2007142710,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14464590,\"nice\":4510,\"sys\":1867680,\"idle\":2006015860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14885970,\"nice\":3680,\"sys\":1881360,\"idle\":2005715490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":15091260,\"nice\":4470,\"sys\":1912630,\"idle\":2005340830,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":16241650,\"nice\":3760,\"sys\":1881580,\"idle\":2003890420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":15126540,\"nice\":2830,\"sys\":1885750,\"idle\":2005257170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14853350,\"nice\":3450,\"sys\":1870910,\"idle\":2005707960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":14625300,\"nice\":5010,\"sys\":1889750,\"idle\":2005655580,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":7238,\"sum\":58683}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:16:02.987258+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742206562987, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:16:02.987328+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742206660905, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 8314687c-abb3-4165-bbbf-414b12112a6b" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:17:40.905990+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742206660905, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 8314687c-abb3-4165-bbbf-414b12112a6b configurationItemIds - [\"a7JEE00000J7QbT2AV\"]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:17:40.905994+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742206660906, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:17:12)", "msg": "getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:17:40.906605+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742206660908, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:24:12)", "msg": "getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000GHhov2AD\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:17:40.908680+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742206660908, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 8314687c-abb3-4165-bbbf-414b12112a6b configurationItemsInfo - [{\"sfid\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000GHhov2AD\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:17:40.908682+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742206660908, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:17:14)", "msg": "convertIncidentToCis: {\"createdAt\":\"2025-03-17T08:12:58.191Z\",\"modifiedAt\":\"2025-03-17T08:12:58.786Z\",\"id\":\"d6d4dd28-3f22-4427-b9e9-134a823c8027\",\"configurationItemId\":\"a7JEE00000J7QbT2AV\",\"createLock\":true,\"sfid\":\"aCqEE000000C11x0AC\",\"incidentId\":\"8314687c-abb3-4165-bbbf-414b12112a6b\",\"lock\":{\"createdAt\":\"2025-03-17T08:12:58.225Z\",\"modifiedAt\":\"2025-03-17T08:13:00.491Z\",\"id\":\"e6b75ce2-ca2b-46f7-8b51-6441c7b9106d\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: 8314687c-abb3-4165-bbbf-414b12112a6b\",\"externalId\":\"a8LEE00001Bctft2AB\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:17:40.908837+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742206660908, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:27:14)", "msg": "convertIncidentToCis before configurationItem: {\"id\":\"d6d4dd28-3f22-4427-b9e9-134a823c8027\",\"incidentId\":\"8314687c-abb3-4165-bbbf-414b12112a6b\",\"createLock\":true,\"sfid\":\"aCqEE000000C11x0AC\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-17T08:12:58.225Z\",\"modifiedAt\":\"2025-03-17T08:13:00.491Z\",\"id\":\"e6b75ce2-ca2b-46f7-8b51-6441c7b9106d\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: 8314687c-abb3-4165-bbbf-414b12112a6b\",\"externalId\":\"a8LEE00001Bctft2AB\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:17:40.908969+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742206660908, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:31:18)", "msg": "convertIncidentToCis Hit for configurationItem: a7JEE00000J7QbT2AV..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:17:40.909073+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.3", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }} {"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742206660909, "pid": 57, "hostname": "dyno-180e6308-14aa-4597-8025-63244ec72d38", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:46:14)", "msg": "convert: {\"sfid\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000GHhov2AD\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..." }, "source": "heroku.app", "sourcetype": "-", 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