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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "{\"level\":20,\"time\":1742188468293,\"pid\":57,\"hostname\":\"dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1\",\"name\":\"icc-common\",\"msg\":\"Kafka Consumer is returning ProcessedKafkaEvent {\\\"createdAt\\\":\\\"2025-03-17T05:14:28.283Z\\\",\\\"user\\\":{\\\"id\\\":\\\"04bc90bb-223a-4af7-8f24-095137150138\\\",\\\"email\\\":\\\"jakkaldevi@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Jagruthi Akkaldevi\\\",\\\"firstName\\\":\\\"Jagruthi\\\",\\\"lastName\\\":\\\"Akkaldevi\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000040HMjYAM\\\",\\\"slackUserId\\\":\\\"U0329QR7H0W\\\",\\\"createdBy\\\":\\\"jakkaldevi@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jakkaldevi@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T02:42:05.592Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T02:42:05.592Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13054fa1-b6e2-45d6-8afe-0c7523384b29\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J0HPF5H9\\\",\\\"name\\\":\\\"icc-73095026\\\"},\\\"subject\\\":\\\"Customers seeing latency on OMNI chat - single pod\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Priyanka Sharma in #sr for NA208\\\",\\\"detectedTime\\\":\\\"2025-03-17T00:25:00.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-17T00:26:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/hbh-zkju-hsu\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-207-613-8053, pin: 347526838; 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Service owners reported the issue through sr slack channel. The certificates on few hosts after instance refresh are not accurate and that is causing the latency.\\\",\\\"actions\\\":\\\"As the next resort of mitigation, lapp hosts are being restarted as there are memcache errors observed. \\\\nMeanwhile customer was asked to enable Enhanced Omni from messaging setting and they did. 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Service owners reported the issue through sr slack channel. The certificates on few hosts after instance refresh are not accurate and that is causing the latency.\\\\nThe mitigation steps taken are not fully effective and investigation is resumed for alternative solutions\\\",\\\"actions\\\":\\\"The IDB changes could fix the certificate error but not recover the instance performance unfortunately. Investigation is resumed form there for further solution. Customer side logs are being analysed and also heap\/thread dumps are collected for further investigation. 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Solution is being monitored now.\\\"},\\\"sentAt\\\":\\\"2025-03-17T03:54:10.722Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":4,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/hbh-zkju-hsu\\\",\\\"sentBySlackUserId\\\":\\\"U0329QR7H0W\\\",\\\"sentBy\\\":\\\"Jagruthi Akkaldevi\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-17T00:26:00.000Z\\\",\\\"duration\\\":\\\"3 hours\\\",\\\"incidentCommander\\\":\\\"Priyanka Sharma\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02L4D3SB9A\\\",\\\"subject\\\":\\\"Customers seeing latency on OMNI chat - single pod\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Incident due to OMNI agent performance degradation specifically on one instance na208 is ongoing. Service owners reported the issue through sr slack channel. The certificates on few hosts after instance refresh are not accu", "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T05:14:28.293851+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "rate and that is causing the latency.\\\",\\\"actions\\\":\\\"The action plan now is to redirect the customers to the old instance with appropriate certs through instance refresh or correct the certificates on the new hosts. The discussions around this are still happening considering the pros and cons.\\\"},\\\"sentAt\\\":\\\"2025-03-17T03:06:01.346Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":3,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/hbh-zkju-hsu\\\",\\\"sentBySlackUserId\\\":\\\"U0329QR7H0W\\\",\\\"sentBy\\\":\\\"Jagruthi Akkaldevi\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-17T00:26:00.000Z\\\",\\\"duration\\\":\\\"112 minutes\\\",\\\"incidentCommander\\\":\\\"Priyanka Sharma\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02L4D3SB9A\\\",\\\"subject\\\":\\\"Customers seeing latency on OMNI chat - single pod\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Incident due to OMNI agent performance degradation specifically on one instance na208 is ongoing. Service owners reported the issue through sr slack channel.\\\",\\\"actions\\\":\\\"Certificate error on certain instances causing the issue. The mitigation needs IDB changes to fall back to old instances with right certificates. EBF discussions are going on for the IDB changes\\\"},\\\"sentAt\\\":\\\"2025-03-17T02:17:40.848Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/hbh-zkju-hsu\\\",\\\"sentBySlackUserId\\\":\\\"U0329QR7H0W\\\",\\\"sentBy\\\":\\\"Jagruthi Akkaldevi\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-17T00:26:00.000Z\\\",\\\"duration\\\":\\\"60 minutes\\\",\\\"incidentCommander\\\":\\\"Priyanka Sharma\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02L4D3SB9A\\\",\\\"subject\\\":\\\"Customers seeing latency on OMNI chat - single pod\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Incident due to OMNI agent performance degradation specifically on one instance na208 is ongoing. Service owners reported the issue through sr slack channel.\\\",\\\"actions\\\":\\\"Omni team is investigating the causes for latency.\\\\nHeap dumps are being collected for the hosts to analyse.\\\\nRyan who actually owns the service is paged to investigate further\\\"},\\\"sentAt\\\":\\\"2025-03-17T01:25:49.250Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/hbh-zkju-hsu\\\",\\\"sentBySlackUserId\\\":\\\"U0329QR7H0W\\\",\\\"sentBy\\\":\\\"Jagruthi Akkaldevi\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-17T00:26:00.000Z\\\",\\\"duration\\\":\\\"14 minutes\\\",\\\"incidentCommander\\\":\\\"Priyanka Sharma\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02L4D3SB9A\\\",\\\"subject\\\":\\\"Customers seeing latency on OMNI chat - single pod\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"SR received comms in #SR channel about OMNI agent performance degradation specifically on one instance na208.\\\",\\\"actions\\\":\\\"Investigating the issue and impact radius is under discussion\\\"},\\\"sentAt\\\":\\\"2025-03-17T00:40:19.849Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"lvd4k-9rczn-q1fxmo-l6e4rg-1742188466640\\\",\\\"client\\\":\\\"icc-ui\\\"}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T05:14:28.293851+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742188468293, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T05:14:28.293853+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742188468293, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T05:14:28.293895+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742188468293, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T05:14:28.293991+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742188468293, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "KafkaConsumer.<anonymous> (src\/kafka\/consumer\/iccRest\/IccRestKafkaConsumer.ts:79:16)", "msg": "Received json message with key: 13054fa1-b6e2-45d6-8afe-0c7523384b29" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T05:14:28.294165+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742188468294, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "IccRestKafkaConsumer.handleEvent (src\/kafka\/consumer\/iccRest\/IccRestKafkaConsumer.ts:96:12)", "msg": "[handleEvent] received with eventType: icc-internal-comms-request" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T05:14:28.294299+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742188468294, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "IccRestKafkaConsumer.handleEvent (src\/kafka\/consumer\/iccRest\/IccRestKafkaConsumer.ts:104:16)", "msg": "Impossible to route icc-internal-comms-request schema, filtered out" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T05:14:28.294407+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742188468294, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "IccRestKafkaConsumer.handleEvent (src\/kafka\/consumer\/iccRest\/IccRestKafkaConsumer.ts:109:12)", "msg": "[handleEvent] received with eventType: icc-internal-comms-request finished" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T05:14:28.294520+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742188478043, "pid": 31, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14777565184,\"uptime\":2008342.45,\"totalMem\":16484143104,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11127090,\"nice\":4580,\"sys\":1539440,\"idle\":1993566060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":12120620,\"nice\":2540,\"sys\":1636390,\"idle\":1992428910,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":12316190,\"nice\":3500,\"sys\":1623290,\"idle\":1992281960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":12392790,\"nice\":3140,\"sys\":1634330,\"idle\":1992193360,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":13175270,\"nice\":4170,\"sys\":1625240,\"idle\":1991540520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":12918620,\"nice\":2000,\"sys\":1614280,\"idle\":1991095630,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":12507320,\"nice\":3910,\"sys\":1612390,\"idle\":1992102090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":12289410,\"nice\":4480,\"sys\":1624660,\"idle\":1992174740,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":5992,\"sum\":59621}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T05:14:38.043844+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742188478043, "pid": 31, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T05:14:38.043929+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192981669, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "PermissionService.canUserCreateIncidentForTeam (src\/service\/auth\/permission\/permission.service.ts:40:14)", "msg": "Team ID provided. Getting team internal ID for team with external ID a0090000000vv4hAAA" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:41.669947+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192981670, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "TeamService.verifyIfUserIsCollaborator (src\/service\/team\/team.service.ts:758:14)", "msg": "Team ID 39c5cd5b-e3cc-43c2-b1da-ca23295c2ab2 is in UUID format. Finding team with UUID 39c5cd5b-e3cc-43c2-b1da-ca23295c2ab2" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:41.670280+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192981800, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "TeamService.verifyIfUserIsCollaborator (src\/service\/team\/team.service.ts:768:16)", "msg": "User undefined is part of collaborators list for team 39c5cd5b-e3cc-43c2-b1da-ca23295c2ab2" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:41.801231+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192981805, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "IncidentService.createIncident (src\/service\/incident\/incident.service.ts:176:12)", "msg": "create incident {\"incidentPostData\":{\"subject\":\"(Warden AIOps) Search Indexing Delay for Falcon Cell: swe96s, FI: aws-prod16-eunorth1 Rac Node: 1\",\"description\":\"Sherlock detected Search Indexing Delay for  Falcon Cell: swe96s, FI: aws-prod16-eunorth1 Rac Node: 1 \\nDetection Time: 2025-03-17 06:13:20.000 \\nReason: 50% Orgs Delayed for 24h \\n\\n\\nCase created using .case by @Anna Marie Kaibigan in #cp-sre-alerts for swe96s\",\"severity\":\"Sev3\",\"origin\":\"Alert\",\"teamExternalId\":\"a0090000000vv4hAAA\",\"incidentCommander\":{\"email\":\"akaibigan@salesforce.com\"},\"impact\":[\"PerformanceDegradation\"],\"detectedTime\":\"2025-03-17T06:13:34Z\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0YAZRT246FLY2\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:41.806131+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 50, "time": 1742192982378, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "GusUserService.getGusUserByEmail (src\/service\/user\/gusUser.service.ts:60:14)", "msg": "Unable to retrieve user techcustomerescalation@salesforce.com from GUS" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:42.378452+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192995828, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:17:12)", "msg": "getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.830237+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192995831, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:24:12)", "msg": "getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000J7QcN2AV\",\"name\":\"swe96s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod16-eunorth1.core1.swe96s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE000005dCCv2AM\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.832208+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192995832, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6 configurationItemsInfo - [{\"sfid\":\"a7JEE00000J7QcN2AV\",\"name\":\"swe96s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod16-eunorth1.core1.swe96s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE000005dCCv2AM\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.832212+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192995832, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:17:14)", "msg": "convertIncidentToCis: {\"createdAt\":\"2025-03-17T06:29:55.636Z\",\"modifiedAt\":\"2025-03-17T06:29:55.636Z\",\"id\":\"7055addb-45b2-4ea7-9b87-87371b687582\",\"configurationItemId\":\"a7JEE00000J7QcN2AV\",\"createLock\":true,\"sfid\":null,\"incidentId\":\"4a6faf32-c583-4c0e-b53f-ee1b00fd55c6\",\"lock\":{\"createdAt\":\"2025-03-17T06:29:55.674Z\",\"modifiedAt\":\"2025-03-17T06:29:55.674Z\",\"id\":\"6468ef25-d0e7-4f36-af75-653590f9028a\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6\",\"externalId\":null}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.832763+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742192995832, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:27:14)", "msg": "convertIncidentToCis before configurationItem: {\"id\":\"7055addb-45b2-4ea7-9b87-87371b687582\",\"incidentId\":\"4a6faf32-c583-4c0e-b53f-ee1b00fd55c6\",\"createLock\":true,\"sfid\":null,\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-17T06:29:55.674Z\",\"modifiedAt\":\"2025-03-17T06:29:55.674Z\",\"id\":\"6468ef25-d0e7-4f36-af75-653590f9028a\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6\",\"externalId\":null}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.832968+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742192995832, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:31:18)", "msg": "convertIncidentToCis Hit for configurationItem: a7JEE00000J7QcN2AV..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.833097+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192995833, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:46:14)", "msg": "convert: {\"sfid\":\"a7JEE00000J7QcN2AV\",\"name\":\"swe96s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod16-eunorth1.core1.swe96s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE000005dCCv2AM\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.833702+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192995833, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:51:12)", "msg": "Mapped: [{\"id\":\"a7JEE00000J7QcN2AV\",\"name\":\"swe96s\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod16-eunorth1.core1.swe96s\",\"parentId\":\"a7JEE000005dCCv2AM\",\"status\":null}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.833891+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192995834, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.getChildrenCountFromCache (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:90:14)", "msg": "getChildrenCountFromCache for a7JEE00000J7QcN2AV: \"13\"" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.835184+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742192995835, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:44:12)", "msg": "convertIncidentToCis converted: [{\"id\":\"7055addb-45b2-4ea7-9b87-87371b687582\",\"incidentId\":\"4a6faf32-c583-4c0e-b53f-ee1b00fd55c6\",\"createLock\":true,\"sfid\":null,\"configurationItem\":{\"id\":\"a7JEE00000J7QcN2AV\",\"name\":\"swe96s\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod16-eunorth1.core1.swe96s\",\"parentId\":\"a7JEE000005dCCv2AM\",\"status\":null,\"childrenCount\":13},\"lock\":{\"createdAt\":\"2025-03-17T06:29:55.674Z\",\"modifiedAt\":\"2025-03-17T06:29:55.674Z\",\"id\":\"6468ef25-d0e7-4f36-af75-653590f9028a\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6\",\"externalId\":null}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.835356+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192995836, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.getChildrenCountFromCache (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:90:14)", "msg": "getChildrenCountFromCache for 7055addb-45b2-4ea7-9b87-87371b687582: null" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.836451+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192995838, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "convertChangeImplDBObjectintoResponse from [] to []" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.838276+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192995838, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getProblems (src\/repository\/prbNumber\/prbNumber.repository.ts:10:12)", "msg": "getProblem incidentId 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.838460+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192995840, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getProblems (src\/repository\/prbNumber\/prbNumber.repository.ts:14:12)", "msg": "getProblem incidentId 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6 - []" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.840573+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192995840, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getWorkItems (src\/repository\/workItem\/workItem.repository.ts:10:12)", "msg": "getWorkItem incidentId 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.840772+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192995841, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getWorkItems (src\/repository\/workItem\/workItem.repository.ts:14:12)", "msg": "getWorkItem incidentId 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6 - []" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.842155+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192995951, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "UsdResourceService.getAllUsdResources (src\/service\/usdResource\/usdResource.service.ts:39:12)", "msg": "[usdResource.service.getUsdResources] for incidentId 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.951978+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192995951, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getUsdResources (src\/repository\/usdResource\/usdResource.repository.ts:10:12)", "msg": "[usdResource.repository.getUsdResources] incidentId 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.952114+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192995953, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getUsdResources (src\/repository\/usdResource\/usdResource.repository.ts:14:12)", "msg": "[usdResource.repository.getUsdResources] incidentId 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6 - []" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.953535+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192995954, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getDuplicateCaseNumber (src\/repository\/duplicateCaseNumber\/duplicateCaseNumber.repository.ts:9:12)", "msg": "getDuplicateCaseNumber incidentId 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.955173+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192995956, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getDuplicateCaseNumber (src\/repository\/duplicateCaseNumber\/duplicateCaseNumber.repository.ts:13:12)", "msg": "getDuplicateCaseNumber incidentId 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6 - []" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.956608+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192995968, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "buildAuditEntry for user {\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\",\"scope\":\"icc-incidents-readonly icc-incidents-manage\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.968653+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192995990, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.990465+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192995990, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6 configurationItemIds - [\"a7JEE00000J7QcN2AV\"]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.990465+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192995990, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:17:12)", "msg": "getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.990814+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192995991, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:24:12)", "msg": "getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000J7QcN2AV\",\"name\":\"swe96s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod16-eunorth1.core1.swe96s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE000005dCCv2AM\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.992124+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192995992, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6 configurationItemsInfo - [{\"sfid\":\"a7JEE00000J7QcN2AV\",\"name\":\"swe96s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod16-eunorth1.core1.swe96s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE000005dCCv2AM\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.992142+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192995992, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:17:14)", "msg": "convertIncidentToCis: {\"createdAt\":\"2025-03-17T06:29:55.636Z\",\"modifiedAt\":\"2025-03-17T06:29:55.636Z\",\"id\":\"7055addb-45b2-4ea7-9b87-87371b687582\",\"configurationItemId\":\"a7JEE00000J7QcN2AV\",\"createLock\":true,\"sfid\":null,\"incidentId\":\"4a6faf32-c583-4c0e-b53f-ee1b00fd55c6\",\"lock\":{\"createdAt\":\"2025-03-17T06:29:55.674Z\",\"modifiedAt\":\"2025-03-17T06:29:55.674Z\",\"id\":\"6468ef25-d0e7-4f36-af75-653590f9028a\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6\",\"externalId\":null}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.992323+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742192995992, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:27:14)", "msg": "convertIncidentToCis before configurationItem: {\"id\":\"7055addb-45b2-4ea7-9b87-87371b687582\",\"incidentId\":\"4a6faf32-c583-4c0e-b53f-ee1b00fd55c6\",\"createLock\":true,\"sfid\":null,\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-17T06:29:55.674Z\",\"modifiedAt\":\"2025-03-17T06:29:55.674Z\",\"id\":\"6468ef25-d0e7-4f36-af75-653590f9028a\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6\",\"externalId\":null}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.992472+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742192995992, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:31:18)", "msg": "convertIncidentToCis Hit for configurationItem: a7JEE00000J7QcN2AV..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.992597+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192995992, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:46:14)", "msg": "convert: {\"sfid\":\"a7JEE00000J7QcN2AV\",\"name\":\"swe96s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod16-eunorth1.core1.swe96s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE000005dCCv2AM\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.992729+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192995992, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:51:12)", "msg": "Mapped: [{\"id\":\"a7JEE00000J7QcN2AV\",\"name\":\"swe96s\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod16-eunorth1.core1.swe96s\",\"parentId\":\"a7JEE000005dCCv2AM\",\"status\":null}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.992859+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742192995993, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.getChildrenCountFromCache (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:90:14)", "msg": "getChildrenCountFromCache for a7JEE00000J7QcN2AV: \"13\"" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:55.994045+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742192996434, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "req": { "id": 131, "method": "GET", "url": "\/api\/v1\/users\/slack\/WBFEYNGA1", "query": { }, "params": { }, "headers": "***", "remoteAddress": "::ffff:172.17.128.1", "remotePort": 23950 }, "res": { "statusCode": 200, "headers": "***" }, "responseTime": 2, "caller": "ServerResponse.emit (node:events:531:35)", "msg": "request completed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:29:56.434870+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193037978, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "buildAuditEntry for user {\"id\":\"079d8dda-009e-46b8-a63f-ba1b51dfcb15\",\"email\":\"akaibigan@salesforce.com\",\"active\":true,\"name\":\"Anna Marie Kaibigan\",\"firstName\":\"Anna\",\"lastName\":\"Marie\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000SS1mIAG\",\"slackUserId\":\"WBFEYNGA1\",\"createdBy\":\"akaibigan@salesforce.com\",\"modifiedBy\":\"akaibigan@salesforce.com\",\"createdAt\":\"2022-04-05T23:58:47.585Z\",\"modifiedAt\":\"2022-04-05T23:58:47.585Z\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:30:37.978470+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193038007, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:30:38.007224+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193038007, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6 configurationItemIds - [\"a7JEE00000J7QcN2AV\"]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:30:38.007225+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193038007, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:17:12)", "msg": "getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:30:38.007830+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193038009, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:24:12)", "msg": "getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000J7QcN2AV\",\"name\":\"swe96s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod16-eunorth1.core1.swe96s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE000005dCCv2AM\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:30:38.010163+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193038010, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6 configurationItemsInfo - [{\"sfid\":\"a7JEE00000J7QcN2AV\",\"name\":\"swe96s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod16-eunorth1.core1.swe96s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE000005dCCv2AM\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:30:38.010163+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193038010, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:17:14)", "msg": "convertIncidentToCis: {\"createdAt\":\"2025-03-17T06:29:55.636Z\",\"modifiedAt\":\"2025-03-17T06:29:56.628Z\",\"id\":\"7055addb-45b2-4ea7-9b87-87371b687582\",\"configurationItemId\":\"a7JEE00000J7QcN2AV\",\"createLock\":true,\"sfid\":\"aCqEE000000C10L0AS\",\"incidentId\":\"4a6faf32-c583-4c0e-b53f-ee1b00fd55c6\",\"lock\":{\"createdAt\":\"2025-03-17T06:29:55.674Z\",\"modifiedAt\":\"2025-03-17T06:29:58.331Z\",\"id\":\"6468ef25-d0e7-4f36-af75-653590f9028a\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6\",\"externalId\":\"a8LEE00001BcYpw2AF\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:30:38.010392+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742193038010, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:27:14)", "msg": "convertIncidentToCis before configurationItem: {\"id\":\"7055addb-45b2-4ea7-9b87-87371b687582\",\"incidentId\":\"4a6faf32-c583-4c0e-b53f-ee1b00fd55c6\",\"createLock\":true,\"sfid\":\"aCqEE000000C10L0AS\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-17T06:29:55.674Z\",\"modifiedAt\":\"2025-03-17T06:29:58.331Z\",\"id\":\"6468ef25-d0e7-4f36-af75-653590f9028a\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6\",\"externalId\":\"a8LEE00001BcYpw2AF\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:30:38.010591+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742193038010, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:31:18)", "msg": "convertIncidentToCis Hit for configurationItem: a7JEE00000J7QcN2AV..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:30:38.010758+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193038010, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:46:14)", "msg": "convert: {\"sfid\":\"a7JEE00000J7QcN2AV\",\"name\":\"swe96s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod16-eunorth1.core1.swe96s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE000005dCCv2AM\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:30:38.010936+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193038010, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:51:12)", "msg": "Mapped: [{\"id\":\"a7JEE00000J7QcN2AV\",\"name\":\"swe96s\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod16-eunorth1.core1.swe96s\",\"parentId\":\"a7JEE000005dCCv2AM\",\"status\":null}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:30:38.011114+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193038012, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.getChildrenCountFromCache (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:90:14)", "msg": "getChildrenCountFromCache for a7JEE00000J7QcN2AV: \"13\"" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:30:38.012378+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742193038012, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:44:12)", "msg": "convertIncidentToCis converted: [{\"id\":\"7055addb-45b2-4ea7-9b87-87371b687582\",\"incidentId\":\"4a6faf32-c583-4c0e-b53f-ee1b00fd55c6\",\"createLock\":true,\"sfid\":\"aCqEE000000C10L0AS\",\"configurationItem\":{\"id\":\"a7JEE00000J7QcN2AV\",\"name\":\"swe96s\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod16-eunorth1.core1.swe96s\",\"parentId\":\"a7JEE000005dCCv2AM\",\"status\":null,\"childrenCount\":13},\"lock\":{\"createdAt\":\"2025-03-17T06:29:55.674Z\",\"modifiedAt\":\"2025-03-17T06:29:58.331Z\",\"id\":\"6468ef25-d0e7-4f36-af75-653590f9028a\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6\",\"externalId\":\"a8LEE00001BcYpw2AF\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:30:38.012575+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742193753668, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:42:33.668325+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742193753668, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "req": { "id": 144, "method": "GET", "url": "\/api\/v1\/users\/me", "query": { }, "params": { }, "headers": "***", "remoteAddress": "::ffff:172.17.128.1", "remotePort": 50240 }, "res": { "statusCode": 304, "headers": "***" }, "responseTime": 25, "caller": "ServerResponse.emit (node:events:531:35)", "msg": "request completed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:42:33.668836+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193754101, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:42:34.101867+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193754101, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6 configurationItemIds - [\"a7JEE00000J7QcN2AV\"]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:42:34.101870+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193754102, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:17:12)", "msg": "getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:42:34.102303+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193754104, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:24:12)", "msg": "getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000J7QcN2AV\",\"name\":\"swe96s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod16-eunorth1.core1.swe96s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE000005dCCv2AM\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:42:34.104573+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193754104, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6 configurationItemsInfo - [{\"sfid\":\"a7JEE00000J7QcN2AV\",\"name\":\"swe96s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod16-eunorth1.core1.swe96s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE000005dCCv2AM\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:42:34.104575+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193754104, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:17:14)", "msg": "convertIncidentToCis: {\"createdAt\":\"2025-03-17T06:29:55.636Z\",\"modifiedAt\":\"2025-03-17T06:29:56.628Z\",\"id\":\"7055addb-45b2-4ea7-9b87-87371b687582\",\"configurationItemId\":\"a7JEE00000J7QcN2AV\",\"createLock\":true,\"sfid\":\"aCqEE000000C10L0AS\",\"incidentId\":\"4a6faf32-c583-4c0e-b53f-ee1b00fd55c6\",\"lock\":{\"createdAt\":\"2025-03-17T06:29:55.674Z\",\"modifiedAt\":\"2025-03-17T06:29:58.331Z\",\"id\":\"6468ef25-d0e7-4f36-af75-653590f9028a\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6\",\"externalId\":\"a8LEE00001BcYpw2AF\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:42:34.104794+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742193754104, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:27:14)", "msg": "convertIncidentToCis before configurationItem: {\"id\":\"7055addb-45b2-4ea7-9b87-87371b687582\",\"incidentId\":\"4a6faf32-c583-4c0e-b53f-ee1b00fd55c6\",\"createLock\":true,\"sfid\":\"aCqEE000000C10L0AS\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-17T06:29:55.674Z\",\"modifiedAt\":\"2025-03-17T06:29:58.331Z\",\"id\":\"6468ef25-d0e7-4f36-af75-653590f9028a\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6\",\"externalId\":\"a8LEE00001BcYpw2AF\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:42:34.104969+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742193754104, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:31:18)", "msg": "convertIncidentToCis Hit for configurationItem: a7JEE00000J7QcN2AV..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:42:34.105111+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193754105, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:46:14)", "msg": "convert: {\"sfid\":\"a7JEE00000J7QcN2AV\",\"name\":\"swe96s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod16-eunorth1.core1.swe96s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE000005dCCv2AM\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:42:34.105558+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193754105, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:51:12)", "msg": "Mapped: [{\"id\":\"a7JEE00000J7QcN2AV\",\"name\":\"swe96s\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod16-eunorth1.core1.swe96s\",\"parentId\":\"a7JEE000005dCCv2AM\",\"status\":null}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:42:34.105697+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193754106, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.getChildrenCountFromCache (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:90:14)", "msg": "getChildrenCountFromCache for a7JEE00000J7QcN2AV: \"13\"" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:42:34.106900+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742193754106, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:44:12)", "msg": "convertIncidentToCis converted: [{\"id\":\"7055addb-45b2-4ea7-9b87-87371b687582\",\"incidentId\":\"4a6faf32-c583-4c0e-b53f-ee1b00fd55c6\",\"createLock\":true,\"sfid\":\"aCqEE000000C10L0AS\",\"configurationItem\":{\"id\":\"a7JEE00000J7QcN2AV\",\"name\":\"swe96s\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod16-eunorth1.core1.swe96s\",\"parentId\":\"a7JEE000005dCCv2AM\",\"status\":null,\"childrenCount\":13},\"lock\":{\"createdAt\":\"2025-03-17T06:29:55.674Z\",\"modifiedAt\":\"2025-03-17T06:29:58.331Z\",\"id\":\"6468ef25-d0e7-4f36-af75-653590f9028a\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6\",\"externalId\":\"a8LEE00001BcYpw2AF\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:42:34.107045+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193817951, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:17:12)", "msg": "getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:43:37.951842+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193817953, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:24:12)", "msg": "getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000J7QcN2AV\",\"name\":\"swe96s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod16-eunorth1.core1.swe96s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE000005dCCv2AM\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:43:37.953692+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193817953, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6 configurationItemsInfo - [{\"sfid\":\"a7JEE00000J7QcN2AV\",\"name\":\"swe96s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod16-eunorth1.core1.swe96s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE000005dCCv2AM\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:43:37.953695+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193817953, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:17:14)", "msg": "convertIncidentToCis: {\"createdAt\":\"2025-03-17T06:29:55.636Z\",\"modifiedAt\":\"2025-03-17T06:43:17.556Z\",\"id\":\"7055addb-45b2-4ea7-9b87-87371b687582\",\"configurationItemId\":\"a7JEE00000J7QcN2AV\",\"createLock\":true,\"sfid\":\"aCqEE000000C10L0AS\",\"incidentId\":\"4a6faf32-c583-4c0e-b53f-ee1b00fd55c6\",\"lock\":{\"createdAt\":\"2025-03-17T06:29:55.674Z\",\"modifiedAt\":\"2025-03-17T06:29:58.331Z\",\"id\":\"6468ef25-d0e7-4f36-af75-653590f9028a\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6\",\"externalId\":\"a8LEE00001BcYpw2AF\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:43:37.953865+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742193817953, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:27:14)", "msg": "convertIncidentToCis before configurationItem: {\"id\":\"7055addb-45b2-4ea7-9b87-87371b687582\",\"incidentId\":\"4a6faf32-c583-4c0e-b53f-ee1b00fd55c6\",\"createLock\":true,\"sfid\":\"aCqEE000000C10L0AS\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-17T06:29:55.674Z\",\"modifiedAt\":\"2025-03-17T06:29:58.331Z\",\"id\":\"6468ef25-d0e7-4f36-af75-653590f9028a\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6\",\"externalId\":\"a8LEE00001BcYpw2AF\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:43:37.954034+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742193817953, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:31:18)", "msg": "convertIncidentToCis Hit for configurationItem: a7JEE00000J7QcN2AV..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:43:37.954158+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193817954, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:46:14)", "msg": "convert: {\"sfid\":\"a7JEE00000J7QcN2AV\",\"name\":\"swe96s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod16-eunorth1.core1.swe96s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE000005dCCv2AM\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:43:37.954329+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193817954, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:51:12)", "msg": "Mapped: [{\"id\":\"a7JEE00000J7QcN2AV\",\"name\":\"swe96s\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod16-eunorth1.core1.swe96s\",\"parentId\":\"a7JEE000005dCCv2AM\",\"status\":null}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:43:37.954481+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193817955, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.getChildrenCountFromCache (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:90:14)", "msg": "getChildrenCountFromCache for a7JEE00000J7QcN2AV: \"13\"" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:43:37.955756+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742193817955, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:44:12)", "msg": "convertIncidentToCis converted: [{\"id\":\"7055addb-45b2-4ea7-9b87-87371b687582\",\"incidentId\":\"4a6faf32-c583-4c0e-b53f-ee1b00fd55c6\",\"createLock\":true,\"sfid\":\"aCqEE000000C10L0AS\",\"configurationItem\":{\"id\":\"a7JEE00000J7QcN2AV\",\"name\":\"swe96s\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod16-eunorth1.core1.swe96s\",\"parentId\":\"a7JEE000005dCCv2AM\",\"status\":null,\"childrenCount\":13},\"lock\":{\"createdAt\":\"2025-03-17T06:29:55.674Z\",\"modifiedAt\":\"2025-03-17T06:29:58.331Z\",\"id\":\"6468ef25-d0e7-4f36-af75-653590f9028a\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6\",\"externalId\":\"a8LEE00001BcYpw2AF\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:43:37.955937+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193817956, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.getChildrenCountFromCache (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:90:14)", "msg": "getChildrenCountFromCache for 7055addb-45b2-4ea7-9b87-87371b687582: null" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:43:37.957092+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193817958, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "convertChangeImplDBObjectintoResponse from [] to []" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:43:37.958716+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193817958, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getProblems (src\/repository\/prbNumber\/prbNumber.repository.ts:10:12)", "msg": "getProblem incidentId 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:43:37.958920+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742193817960, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getProblems (src\/repository\/prbNumber\/prbNumber.repository.ts:14:12)", "msg": "getProblem incidentId 4a6faf32-c583-4c0e-b53f-ee1b00fd55c6 - []" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T06:43:37.961216+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742195301384, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getUsdResources (src\/repository\/usdResource\/usdResource.repository.ts:14:12)", "msg": "[usdResource.repository.getUsdResources] incidentId 13054fa1-b6e2-45d6-8afe-0c7523384b29 - []" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T07:08:21.384633+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742195301387, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":116.18669,\"method\":\"GET\",\"path\":\"\/api\/v1\/incidents?slackChannelId=C08J0HPF5H9\",\"statusCode\":200}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T07:08:21.387266+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742195301387, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T07:08:21.387330+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742195301387, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "req": { "id": 193, "method": "GET", "url": "\/api\/v1\/incidents?slackChannelId=C08J0HPF5H9", "query": { "slackChannelId": "C08J0HPF5H9" }, "params": { }, "headers": "***", "remoteAddress": "::ffff:172.17.128.1", "remotePort": 38400 }, "res": { "statusCode": 200, "headers": "***" }, "responseTime": 116, "caller": "ServerResponse.emit (node:events:531:35)", "msg": "request completed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T07:08:21.387916+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742195301415, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "PageService.getUserFromPageAckDto (src\/service\/pd\/page.service.ts:333:12)", "msg": "Saved acknowledged user for service:  Global Network Operations (GNO) with user details:  U02L4D3SB9A" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T07:08:21.418782+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742195301430, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "buildAuditEntry for user {\"id\":\"ad04ea4c-799b-4b6e-a952-344bb4b1e4a7\",\"email\":\"psharma2@salesforce.com\",\"active\":true,\"name\":\"Priyanka Sharma\",\"firstName\":\"Priyanka\",\"lastName\":\"Sharma\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001oiQHYAY\",\"slackUserId\":\"U02L4D3SB9A\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"psharma2@salesforce.com\",\"createdAt\":\"2022-03-03T06:58:10.326Z\",\"modifiedAt\":\"2022-03-03T06:59:00.333Z\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T07:08:21.430946+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742195301457, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 13054fa1-b6e2-45d6-8afe-0c7523384b29" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T07:08:21.458073+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742195301458, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 13054fa1-b6e2-45d6-8afe-0c7523384b29 configurationItemIds - [\"a7JB0000000GuPwMAK\"]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T07:08:21.458074+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742195301458, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:17:12)", "msg": "getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T07:08:21.458714+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742195301460, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:24:12)", "msg": "getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JB0000000GuPwMAK\",\"name\":\"NA208\",\"isActive\":true,\"path\":\"Salesforce.SFDC_Core.IA4.IA4-SP5.NA208\",\"status\":\"Primary\",\"rootNode\":false,\"parentConfigurationItem\":\"a7JB0000000Lai3MAC\",\"configurationItemTypeId\":\"a7IB00000008QvFMAU\",\"configurationItemType\":{\"sfid\":\"a7IB00000008QvFMAU\",\"name\":\"Instance\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T07:08:21.460819+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742195301460, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 13054fa1-b6e2-45d6-8afe-0c7523384b29 configurationItemsInfo - [{\"sfid\":\"a7JB0000000GuPwMAK\",\"name\":\"NA208\",\"isActive\":true,\"path\":\"Salesforce.SFDC_Core.IA4.IA4-SP5.NA208\",\"status\":\"Primary\",\"rootNode\":false,\"parentConfigurationItem\":\"a7JB0000000Lai3MAC\",\"configurationItemTypeId\":\"a7IB00000008QvFMAU\",\"configurationItemType\":{\"sfid\":\"a7IB00000008QvFMAU\",\"name\":\"Instance\"}}]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T07:08:21.460820+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742195301460, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:17:14)", "msg": "convertIncidentToCis: {\"createdAt\":\"2025-03-17T00:26:23.385Z\",\"modifiedAt\":\"2025-03-17T00:26:24.606Z\",\"id\":\"6d271dd4-cbda-4f56-b235-fd8a194e283d\",\"configurationItemId\":\"a7JB0000000GuPwMAK\",\"createLock\":true,\"sfid\":\"aCqEE000000C0yj0AC\",\"incidentId\":\"13054fa1-b6e2-45d6-8afe-0c7523384b29\",\"lock\":{\"createdAt\":\"2025-03-17T00:26:23.417Z\",\"modifiedAt\":\"2025-03-17T00:26:26.543Z\",\"id\":\"c07a39b7-f7df-430d-8169-dd86070a6745\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: 13054fa1-b6e2-45d6-8afe-0c7523384b29\",\"externalId\":\"a8LEE00001Bc3R92AJ\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T07:08:21.461043+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742195301461, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:27:14)", "msg": "convertIncidentToCis before configurationItem: {\"id\":\"6d271dd4-cbda-4f56-b235-fd8a194e283d\",\"incidentId\":\"13054fa1-b6e2-45d6-8afe-0c7523384b29\",\"createLock\":true,\"sfid\":\"aCqEE000000C0yj0AC\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-17T00:26:23.417Z\",\"modifiedAt\":\"2025-03-17T00:26:26.543Z\",\"id\":\"c07a39b7-f7df-430d-8169-dd86070a6745\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: 13054fa1-b6e2-45d6-8afe-0c7523384b29\",\"externalId\":\"a8LEE00001Bc3R92AJ\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T07:08:21.461261+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742195301461, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:31:18)", "msg": "convertIncidentToCis Hit for configurationItem: a7JB0000000GuPwMAK..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T07:08:21.461425+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742195301461, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:46:14)", "msg": "convert: {\"sfid\":\"a7JB0000000GuPwMAK\",\"name\":\"NA208\",\"isActive\":true,\"path\":\"Salesforce.SFDC_Core.IA4.IA4-SP5.NA208\",\"status\":\"Primary\",\"rootNode\":false,\"parentConfigurationItem\":\"a7JB0000000Lai3MAC\",\"configurationItemTypeId\":\"a7IB00000008QvFMAU\",\"configurationItemType\":{\"sfid\":\"a7IB00000008QvFMAU\",\"name\":\"Instance\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T07:08:21.461669+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742195301461, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:51:12)", "msg": "Mapped: [{\"id\":\"a7JB0000000GuPwMAK\",\"name\":\"NA208\",\"type\":\"Instance\",\"path\":\"Salesforce.SFDC_Core.IA4.IA4-SP5.NA208\",\"parentId\":\"a7JB0000000Lai3MAC\",\"status\":\"Primary\"}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T07:08:21.461881+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742195301462, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.getChildrenCountFromCache (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:90:14)", "msg": "getChildrenCountFromCache for a7JB0000000GuPwMAK: \"9\"" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T07:08:21.463165+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742201489683, "pid": 31, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:51:29.684051+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742201558059, "pid": 31, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14753533952,\"uptime\":2021422.47,\"totalMem\":16484143104,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11185400,\"nice\":4580,\"sys\":1548380,\"idle\":2006566090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":12180550,\"nice\":2540,\"sys\":1646600,\"idle\":2005426000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":12376460,\"nice\":3500,\"sys\":1632800,\"idle\":2005277430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":12460000,\"nice\":3140,\"sys\":1643920,\"idle\":2005180560,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":13251210,\"nice\":4310,\"sys\":1635050,\"idle\":2004520250,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":12991470,\"nice\":2000,\"sys\":1623420,\"idle\":2004077600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":12578050,\"nice\":3910,\"sys\":1621490,\"idle\":2005088840,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":12350780,\"nice\":4480,\"sys\":1633870,\"idle\":2005169790,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5990,\"sum\":59613}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:52:38.059927+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742201558059, "pid": 31, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:52:38.059982+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742201619147, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14751449088,\"uptime\":2021483.56,\"totalMem\":16484143104,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11185620,\"nice\":4580,\"sys\":1548410,\"idle\":2006626910,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":12180650,\"nice\":2540,\"sys\":1646670,\"idle\":2005486840,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":12376840,\"nice\":3500,\"sys\":1632830,\"idle\":2005338180,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":12460630,\"nice\":3140,\"sys\":1643970,\"idle\":2005240990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":13251470,\"nice\":4310,\"sys\":1635130,\"idle\":2004580870,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":12992010,\"nice\":2000,\"sys\":1623480,\"idle\":2004138170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":12578320,\"nice\":3910,\"sys\":1621530,\"idle\":2005149480,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":12351110,\"nice\":4480,\"sys\":1633910,\"idle\":2005230410,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6052,\"sum\":59600}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:53:39.147850+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742201619147, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:53:39.147901+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742201687844, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 8314687c-abb3-4165-bbbf-414b12112a6b" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:54:47.844177+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742201687844, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 8314687c-abb3-4165-bbbf-414b12112a6b configurationItemIds - [\"a7JEE00000J7QbT2AV\"]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:54:47.844180+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742201687844, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:17:12)", "msg": "getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:54:47.844589+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742201687846, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:24:12)", "msg": "getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000GHhov2AD\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:54:47.846485+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742201687846, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 8314687c-abb3-4165-bbbf-414b12112a6b configurationItemsInfo - [{\"sfid\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000GHhov2AD\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:54:47.846490+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742201687846, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:17:14)", "msg": "convertIncidentToCis: {\"createdAt\":\"2025-03-17T08:12:58.191Z\",\"modifiedAt\":\"2025-03-17T08:12:58.786Z\",\"id\":\"d6d4dd28-3f22-4427-b9e9-134a823c8027\",\"configurationItemId\":\"a7JEE00000J7QbT2AV\",\"createLock\":true,\"sfid\":\"aCqEE000000C11x0AC\",\"incidentId\":\"8314687c-abb3-4165-bbbf-414b12112a6b\",\"lock\":{\"createdAt\":\"2025-03-17T08:12:58.225Z\",\"modifiedAt\":\"2025-03-17T08:13:00.491Z\",\"id\":\"e6b75ce2-ca2b-46f7-8b51-6441c7b9106d\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: 8314687c-abb3-4165-bbbf-414b12112a6b\",\"externalId\":\"a8LEE00001Bctft2AB\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:54:47.846684+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742201687846, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:27:14)", "msg": "convertIncidentToCis before configurationItem: {\"id\":\"d6d4dd28-3f22-4427-b9e9-134a823c8027\",\"incidentId\":\"8314687c-abb3-4165-bbbf-414b12112a6b\",\"createLock\":true,\"sfid\":\"aCqEE000000C11x0AC\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-17T08:12:58.225Z\",\"modifiedAt\":\"2025-03-17T08:13:00.491Z\",\"id\":\"e6b75ce2-ca2b-46f7-8b51-6441c7b9106d\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: 8314687c-abb3-4165-bbbf-414b12112a6b\",\"externalId\":\"a8LEE00001Bctft2AB\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:54:47.847212+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742201687847, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:31:18)", "msg": "convertIncidentToCis Hit for configurationItem: a7JEE00000J7QbT2AV..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:54:47.847362+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742201687847, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:46:14)", "msg": "convert: {\"sfid\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000GHhov2AD\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:54:47.847565+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742201688744, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 8314687c-abb3-4165-bbbf-414b12112a6b" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:54:48.745011+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742201688744, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 8314687c-abb3-4165-bbbf-414b12112a6b configurationItemIds - [\"a7JEE00000J7QbT2AV\"]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:54:48.745015+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742201688745, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:17:12)", "msg": "getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:54:48.745430+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742201688747, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:24:12)", "msg": "getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000GHhov2AD\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:54:48.747314+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742201688747, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id 8314687c-abb3-4165-bbbf-414b12112a6b configurationItemsInfo - [{\"sfid\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000GHhov2AD\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:54:48.747317+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742201688747, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:17:14)", "msg": "convertIncidentToCis: {\"createdAt\":\"2025-03-17T08:12:58.191Z\",\"modifiedAt\":\"2025-03-17T08:12:58.786Z\",\"id\":\"d6d4dd28-3f22-4427-b9e9-134a823c8027\",\"configurationItemId\":\"a7JEE00000J7QbT2AV\",\"createLock\":true,\"sfid\":\"aCqEE000000C11x0AC\",\"incidentId\":\"8314687c-abb3-4165-bbbf-414b12112a6b\",\"lock\":{\"createdAt\":\"2025-03-17T08:12:58.225Z\",\"modifiedAt\":\"2025-03-17T08:13:00.491Z\",\"id\":\"e6b75ce2-ca2b-46f7-8b51-6441c7b9106d\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: 8314687c-abb3-4165-bbbf-414b12112a6b\",\"externalId\":\"a8LEE00001Bctft2AB\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:54:48.747525+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742201688747, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:27:14)", "msg": "convertIncidentToCis before configurationItem: {\"id\":\"d6d4dd28-3f22-4427-b9e9-134a823c8027\",\"incidentId\":\"8314687c-abb3-4165-bbbf-414b12112a6b\",\"createLock\":true,\"sfid\":\"aCqEE000000C11x0AC\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-17T08:12:58.225Z\",\"modifiedAt\":\"2025-03-17T08:13:00.491Z\",\"id\":\"e6b75ce2-ca2b-46f7-8b51-6441c7b9106d\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: 8314687c-abb3-4165-bbbf-414b12112a6b\",\"externalId\":\"a8LEE00001Bctft2AB\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:54:48.747694+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742201688747, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:31:18)", "msg": "convertIncidentToCis Hit for configurationItem: a7JEE00000J7QbT2AV..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:54:48.747870+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742201688747, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:46:14)", "msg": "convert: {\"sfid\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000GHhov2AD\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:54:48.748370+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742201688748, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:51:12)", "msg": "Mapped: [{\"id\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"parentId\":\"a7JEE00000GHhov2AD\",\"status\":null}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:54:48.748593+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742201688749, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.getChildrenCountFromCache (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:90:14)", "msg": "getChildrenCountFromCache for a7JEE00000J7QbT2AV: \"13\"" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:54:48.749822+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742201688749, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:44:12)", "msg": "convertIncidentToCis converted: [{\"id\":\"d6d4dd28-3f22-4427-b9e9-134a823c8027\",\"incidentId\":\"8314687c-abb3-4165-bbbf-414b12112a6b\",\"createLock\":true,\"sfid\":\"aCqEE000000C11x0AC\",\"configurationItem\":{\"id\":\"a7JEE00000J7QbT2AV\",\"name\":\"usa662s\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core2.usa662s\",\"parentId\":\"a7JEE00000GHhov2AD\",\"status\":null,\"childrenCount\":13},\"lock\":{\"createdAt\":\"2025-03-17T08:12:58.225Z\",\"modifiedAt\":\"2025-03-17T08:13:00.491Z\",\"id\":\"e6b75ce2-ca2b-46f7-8b51-6441c7b9106d\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: 8314687c-abb3-4165-bbbf-414b12112a6b\",\"externalId\":\"a8LEE00001Bctft2AB\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:54:48.749998+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742201688750, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.getChildrenCountFromCache (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:90:14)", "msg": "getChildrenCountFromCache for d6d4dd28-3f22-4427-b9e9-134a823c8027: null" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:54:48.751075+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742201688752, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "convertChangeImplDBObjectintoResponse from [] to []" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:54:48.752921+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742201688752, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getProblems (src\/repository\/prbNumber\/prbNumber.repository.ts:10:12)", "msg": "getProblem incidentId 8314687c-abb3-4165-bbbf-414b12112a6b" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:54:48.753095+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742201688754, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getProblems (src\/repository\/prbNumber\/prbNumber.repository.ts:14:12)", "msg": "getProblem incidentId 8314687c-abb3-4165-bbbf-414b12112a6b - []" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:54:48.755083+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742201688755, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getWorkItems (src\/repository\/workItem\/workItem.repository.ts:10:12)", "msg": "getWorkItem incidentId 8314687c-abb3-4165-bbbf-414b12112a6b" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T08:54:48.755232+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205098063, "pid": 31, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14714417152,\"uptime\":2024962.47,\"totalMem\":16484143104,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11201060,\"nice\":4580,\"sys\":1550830,\"idle\":2010083970,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":12197000,\"nice\":2540,\"sys\":1649060,\"idle\":2008942970,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":12394760,\"nice\":3500,\"sys\":1635320,\"idle\":2008793310,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":12480090,\"nice\":3140,\"sys\":1646780,\"idle\":2008693700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":13270770,\"nice\":4310,\"sys\":1637710,\"idle\":2008032680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":13010810,\"nice\":2000,\"sys\":1625940,\"idle\":2007591700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":12597390,\"nice\":3910,\"sys\":1623980,\"idle\":2008602870,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":12368930,\"nice\":4480,\"sys\":1636630,\"idle\":2008685610,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5994,\"sum\":59623}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:51:38.063892+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742205098063, "pid": 31, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:51:38.063944+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205167282, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:52:47.282223+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205167282, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960 configurationItemIds - [\"a7JEE00000KN9Nn2AL\"]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:52:47.282226+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205167283, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:17:12)", "msg": "getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:52:47.283776+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205167285, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:24:12)", "msg": "getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000KN9Nn2AL\",\"name\":\"gbr112\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod13-euwest2.core1.gbr112\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE000002iWKn2AM\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:52:47.285717+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205167285, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960 configurationItemsInfo - [{\"sfid\":\"a7JEE00000KN9Nn2AL\",\"name\":\"gbr112\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod13-euwest2.core1.gbr112\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE000002iWKn2AM\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:52:47.285721+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205167285, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:17:14)", "msg": "convertIncidentToCis: {\"createdAt\":\"2025-03-17T09:48:21.838Z\",\"modifiedAt\":\"2025-03-17T09:48:22.469Z\",\"id\":\"11db556f-df12-40e0-88e5-7b88d50968a6\",\"configurationItemId\":\"a7JEE00000KN9Nn2AL\",\"createLock\":true,\"sfid\":\"aCqEE000000C13Z0AS\",\"incidentId\":\"e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960\",\"lock\":{\"createdAt\":\"2025-03-17T09:48:21.874Z\",\"modifiedAt\":\"2025-03-17T09:48:24.180Z\",\"id\":\"04dd798e-dac1-45b0-ae4b-eacd37172ee8\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960\",\"externalId\":\"a8LEE00001BdDmX2AV\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:52:47.285923+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742205167285, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:27:14)", "msg": "convertIncidentToCis before configurationItem: {\"id\":\"11db556f-df12-40e0-88e5-7b88d50968a6\",\"incidentId\":\"e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960\",\"createLock\":true,\"sfid\":\"aCqEE000000C13Z0AS\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-17T09:48:21.874Z\",\"modifiedAt\":\"2025-03-17T09:48:24.180Z\",\"id\":\"04dd798e-dac1-45b0-ae4b-eacd37172ee8\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960\",\"externalId\":\"a8LEE00001BdDmX2AV\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:52:47.286095+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742205167286, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:31:18)", "msg": "convertIncidentToCis Hit for configurationItem: a7JEE00000KN9Nn2AL..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:52:47.286231+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205167286, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:46:14)", "msg": "convert: {\"sfid\":\"a7JEE00000KN9Nn2AL\",\"name\":\"gbr112\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod13-euwest2.core1.gbr112\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE000002iWKn2AM\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:52:47.286393+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205167286, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:51:12)", "msg": "Mapped: [{\"id\":\"a7JEE00000KN9Nn2AL\",\"name\":\"gbr112\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod13-euwest2.core1.gbr112\",\"parentId\":\"a7JEE000002iWKn2AM\",\"status\":null}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:52:47.286669+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205167287, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.getChildrenCountFromCache (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:90:14)", "msg": "getChildrenCountFromCache for a7JEE00000KN9Nn2AL: \"13\"" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:52:47.287918+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205167432, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "IccRestKafkaProducer.produceEvent (src\/kafka\/producer\/IccRestKafkaProducer.ts:34:16)", "msg": " Handle produce event icc-internal-comms-request for payload : {\"createdAt\":\"2025-03-17T09:52:47.432Z\",\"user\":{\"id\":\"3b063c5b-cba4-4e8e-8dd3-7eb4639d4e0d\",\"email\":\"ubalasubramaniam@salesforce.com\",\"active\":true,\"name\":\"Uma Shankar Balasubramaniam\",\"firstName\":\"Uma Shankar\",\"lastName\":\"Balasubramaniam\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000014kA9YAI\",\"slackUserId\":\"U02HB83KSF2\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"ubalasubramaniam@salesforce.com\",\"createdAt\":\"2022-03-14T15:28:15.327Z\",\"modifiedAt\":\"2022-04-28T15:44:12.402Z\"},\"incident\":{\"id\":\"e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960\",\"slackChannel\":{\"id\":\"C08JAS7REP3\",\"name\":\"icc-73106277\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD13-EUWEST2, Functional_Domain:  core1, Cell: gbr112, Orgs_Impacted: multiorgimpact\",\"description\":\"Sherlock detected an APT Incident for Cell: gbr112, FI: AWS-PROD13-EUWEST2. \\nAnomalies detected in the timeframe 2025-03-17 09:13:00.000 - 2025-03-17 09:13:00.000.\\n\\nCase created using .case by @Uma Shankar Balasubramaniam in #cp-sre-alerts for gbr112\",\"detectedTime\":\"2025-03-17T09:17:03.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1HFYKEJHQU9ZA\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-17T09:48:07.833Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/fji-efdv-txg\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-260-230-1581, pin: 789707801; 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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205190381, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":244.55700499999998,\"method\":\"GET\",\"path\":\"\/api\/v1\/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem\",\"statusCode\":200}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:10.381420+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742205190416, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "req": { "id": 367, "method": "GET", "url": "\/api\/v1\/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem", "query": { "pageSize": "1000", "status": "New,InProgress,Resolved,Closed,Closed - Not Valid,Closed - Duplicate", "include": "problem" }, "params": { }, "headers": "***", "remoteAddress": "::ffff:172.17.128.1", "remotePort": 51550 }, "res": { "statusCode": 200, "headers": "***" }, "responseTime": 279, "caller": "ServerResponse.emit (node:events:531:35)", "msg": "request completed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:10.416874+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205218953, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "KafkaConsumer.<anonymous> (src\/kafka\/consumer\/audit\/auditConsumer.ts:26:14)", "msg": "Audit consumer received kafka message with key: e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:38.953445+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742205218953, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-to-cis-response' for consumer group='icc-rest-audit'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:38.953527+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205218953, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-17T09:53:38.901Z\",\"incidentId\":\"e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960\",\"user\":{\"id\":\"3b063c5b-cba4-4e8e-8dd3-7eb4639d4e0d\",\"email\":\"ubalasubramaniam@salesforce.com\",\"active\":true,\"name\":\"Uma Shankar Balasubramaniam\",\"firstName\":\"Uma Shankar\",\"lastName\":\"Balasubramaniam\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000014kA9YAI\",\"slackUserId\":\"U02HB83KSF2\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"ubalasubramaniam@salesforce.com\",\"createdAt\":\"2022-03-14T15:28:15.327Z\",\"modifiedAt\":\"2022-04-28T15:44:12.402Z\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C13Z0AS\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000KN9Nn2AL\"}]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:38.953531+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205218953, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:38.953566+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205218953, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:38.953617+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742205218953, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:38.953694+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205218953, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "AuditEventHandler.handleEvent (src\/kafka\/consumer\/audit\/auditEventHandler.ts:71:14)", "msg": "IncidentAuditConsumer: icc-incident-to-cis-response event received" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:38.953863+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205218958, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:38.959048+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205218959, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960 configurationItemIds - [\"a7JEE00000KN9Nn2AL\"]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:38.959052+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205218959, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:17:12)", "msg": "getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:38.959686+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205218961, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:24:12)", "msg": "getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000KN9Nn2AL\",\"name\":\"gbr112\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod13-euwest2.core1.gbr112\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE000002iWKn2AM\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:38.962004+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205218961, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960 configurationItemsInfo - [{\"sfid\":\"a7JEE00000KN9Nn2AL\",\"name\":\"gbr112\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod13-euwest2.core1.gbr112\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE000002iWKn2AM\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:38.962008+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205218962, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:17:14)", "msg": "convertIncidentToCis: {\"createdAt\":\"2025-03-17T09:48:21.838Z\",\"modifiedAt\":\"2025-03-17T09:53:38.114Z\",\"id\":\"11db556f-df12-40e0-88e5-7b88d50968a6\",\"configurationItemId\":\"a7JEE00000KN9Nn2AL\",\"createLock\":false,\"sfid\":\"aCqEE000000C13Z0AS\",\"incidentId\":\"e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960\",\"lock\":{\"createdAt\":\"2025-03-17T09:48:21.874Z\",\"modifiedAt\":\"2025-03-17T09:53:38.415Z\",\"id\":\"04dd798e-dac1-45b0-ae4b-eacd37172ee8\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960\",\"externalId\":\"a8LEE00001BdDmX2AV\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:38.962685+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742205218962, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:31:18)", "msg": "convertIncidentToCis Hit for configurationItem: a7JEE00000KN9Nn2AL..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:38.963047+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205218963, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:46:14)", "msg": "convert: {\"sfid\":\"a7JEE00000KN9Nn2AL\",\"name\":\"gbr112\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod13-euwest2.core1.gbr112\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE000002iWKn2AM\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:38.963227+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205218963, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:51:12)", "msg": "Mapped: [{\"id\":\"a7JEE00000KN9Nn2AL\",\"name\":\"gbr112\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod13-euwest2.core1.gbr112\",\"parentId\":\"a7JEE000002iWKn2AM\",\"status\":null}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:38.963406+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205218965, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "IncidentToCiAuditEventProcessor.processIncidentToCiEvent (src\/kafka\/processor\/audit\/incidentToCIEventProcessor.ts:45:12)", "msg": "Adding event INCIDENT_TO_CI_UPDATED for e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960 - {\"incidentToCIs\":[{\"id\":\"11db556f-df12-40e0-88e5-7b88d50968a6\",\"incidentId\":\"e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960\",\"createLock\":false,\"sfid\":\"aCqEE000000C13Z0AS\",\"configurationItem\":{\"id\":\"a7JEE00000KN9Nn2AL\",\"name\":\"gbr112\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod13-euwest2.core1.gbr112\",\"parentId\":\"a7JEE000002iWKn2AM\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-17T09:48:21.874Z\",\"modifiedAt\":\"2025-03-17T09:53:38.415Z\",\"id\":\"04dd798e-dac1-45b0-ae4b-eacd37172ee8\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960\",\"externalId\":\"a8LEE00001BdDmX2AV\"}}]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:38.966126+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205218966, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "buildAuditEntry for user {\"email\":\"ubalasubramaniam@salesforce.com\",\"name\":\"Uma Shankar Balasubramaniam\",\"slackUserId\":\"U02HB83KSF2\",\"id\":\"3b063c5b-cba4-4e8e-8dd3-7eb4639d4e0d\",\"gusUserId\":\"005EE0000014kA9YAI\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:38.966189+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205218990, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "KafkaConsumer.<anonymous> (src\/kafka\/consumer\/audit\/auditConsumer.ts:26:14)", "msg": "Audit consumer received kafka message with key: e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:38.990862+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742205218990, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-to-cis-export-success' for consumer group='icc-rest-audit'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:38.990980+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205218990, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-17T09:53:38.901Z\",\"incidentId\":\"e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960\",\"user\":{\"id\":\"3b063c5b-cba4-4e8e-8dd3-7eb4639d4e0d\",\"email\":\"ubalasubramaniam@salesforce.com\",\"active\":true,\"name\":\"Uma Shankar Balasubramaniam\",\"firstName\":\"Uma Shankar\",\"lastName\":\"Balasubramaniam\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000014kA9YAI\",\"slackUserId\":\"U02HB83KSF2\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"ubalasubramaniam@salesforce.com\",\"createdAt\":\"2022-03-14T15:28:15.327Z\",\"modifiedAt\":\"2022-04-28T15:44:12.402Z\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C13Z0AS\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000KN9Nn2AL\"}],\"cis\":[{\"id\":\"11db556f-df12-40e0-88e5-7b88d50968a6\",\"incidentId\":\"e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960\",\"createLock\":false,\"sfid\":\"aCqEE000000C13Z0AS\",\"configurationItem\":{\"id\":\"a7JEE00000KN9Nn2AL\",\"name\":\"gbr112\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod13-euwest2.core1.gbr112\",\"parentId\":\"a7JEE000002iWKn2AM\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-17T09:48:21.874Z\",\"modifiedAt\":\"2025-03-17T09:53:38.415Z\",\"id\":\"04dd798e-dac1-45b0-ae4b-eacd37172ee8\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960\",\"externalId\":\"a8LEE00001BdDmX2AV\"}}]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:38.990988+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205218990, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:38.991007+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205218991, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:38.991053+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742205218991, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:38.991165+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205218991, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "AuditEventHandler.handleEvent (src\/kafka\/consumer\/audit\/auditEventHandler.ts:71:14)", "msg": "IncidentAuditConsumer: icc-incident-to-cis-export-success event received" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:38.991351+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205218991, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "AuditEventHandler.handleEvent (src\/kafka\/consumer\/audit\/auditEventHandler.ts:79:18)", "msg": "Impossible to route icc-incident-to-cis-export-success schema, filtered out" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:38.991888+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205218997, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:38.997768+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205218997, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960 configurationItemIds - [\"a7JEE00000KN9Nn2AL\"]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:38.997769+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205218997, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:17:12)", "msg": "getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:38.998165+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205218999, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Repository.getConfigurationItemsPlain (src\/repository\/herokuConnect\/configurationItem.repository.ts:24:12)", "msg": "getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000KN9Nn2AL\",\"name\":\"gbr112\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod13-euwest2.core1.gbr112\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE000002iWKn2AM\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:39.000148+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205219000, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "findByIncidentIdWithCIInformation for id e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960 configurationItemsInfo - [{\"sfid\":\"a7JEE00000KN9Nn2AL\",\"name\":\"gbr112\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod13-euwest2.core1.gbr112\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE000002iWKn2AM\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:39.000149+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205219000, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:17:14)", "msg": "convertIncidentToCis: {\"createdAt\":\"2025-03-17T09:48:21.838Z\",\"modifiedAt\":\"2025-03-17T09:53:38.966Z\",\"id\":\"11db556f-df12-40e0-88e5-7b88d50968a6\",\"configurationItemId\":\"a7JEE00000KN9Nn2AL\",\"createLock\":false,\"sfid\":\"aCqEE000000C13Z0AS\",\"incidentId\":\"e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960\",\"lock\":{\"createdAt\":\"2025-03-17T09:48:21.874Z\",\"modifiedAt\":\"2025-03-17T09:53:38.415Z\",\"id\":\"04dd798e-dac1-45b0-ae4b-eacd37172ee8\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960\",\"externalId\":\"a8LEE00001BdDmX2AV\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:39.000366+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742205219000, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:27:14)", "msg": "convertIncidentToCis before configurationItem: {\"id\":\"11db556f-df12-40e0-88e5-7b88d50968a6\",\"incidentId\":\"e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960\",\"createLock\":false,\"sfid\":\"aCqEE000000C13Z0AS\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-17T09:48:21.874Z\",\"modifiedAt\":\"2025-03-17T09:53:38.415Z\",\"id\":\"04dd798e-dac1-45b0-ae4b-eacd37172ee8\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960\",\"externalId\":\"a8LEE00001BdDmX2AV\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:39.000533+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742205219000, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:31:18)", "msg": "convertIncidentToCis Hit for configurationItem: a7JEE00000KN9Nn2AL..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:39.000682+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205219000, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:46:14)", "msg": "convert: {\"sfid\":\"a7JEE00000KN9Nn2AL\",\"name\":\"gbr112\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod13-euwest2.core1.gbr112\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE000002iWKn2AM\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:39.000847+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205219000, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.mapConfigurationItemsToResponseWithNochildren (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:51:12)", "msg": "Mapped: [{\"id\":\"a7JEE00000KN9Nn2AL\",\"name\":\"gbr112\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod13-euwest2.core1.gbr112\",\"parentId\":\"a7JEE000002iWKn2AM\",\"status\":null}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:39.001009+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205219001, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.getChildrenCountFromCache (src\/service\/herokuConnect\/herokuConnect.service.transformer.ts:90:14)", "msg": "getChildrenCountFromCache for a7JEE00000KN9Nn2AL: \"13\"" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:39.002156+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742205219002, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "Function.convertIncidentToCis (src\/service\/incident\/incident.service.transformer.ts:44:12)", "msg": "convertIncidentToCis converted: [{\"id\":\"11db556f-df12-40e0-88e5-7b88d50968a6\",\"incidentId\":\"e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960\",\"createLock\":false,\"sfid\":\"aCqEE000000C13Z0AS\",\"configurationItem\":{\"id\":\"a7JEE00000KN9Nn2AL\",\"name\":\"gbr112\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod13-euwest2.core1.gbr112\",\"parentId\":\"a7JEE000002iWKn2AM\",\"status\":null,\"childrenCount\":13},\"lock\":{\"createdAt\":\"2025-03-17T09:48:21.874Z\",\"modifiedAt\":\"2025-03-17T09:53:38.415Z\",\"id\":\"04dd798e-dac1-45b0-ae4b-eacd37172ee8\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960\",\"externalId\":\"a8LEE00001BdDmX2AV\"}}]..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T09:53:39.002338+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205663214, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.214355+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205663214, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.214417+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742205663214, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.214486+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205663214, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "KafkaConsumer.<anonymous> (src\/kafka\/consumer\/iccRest\/IccRestKafkaConsumer.ts:79:16)", "msg": "Received json message with key: 61a1559e-2c25-4cf2-a586-c4566783b2d2" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.214614+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205663214, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "IccRestKafkaConsumer.handleEvent (src\/kafka\/consumer\/iccRest\/IccRestKafkaConsumer.ts:96:12)", "msg": "[handleEvent] received with eventType: icc-usd-resource-deleted" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.214734+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205663214, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "IccRestKafkaConsumer.handleEvent (src\/kafka\/consumer\/iccRest\/IccRestKafkaConsumer.ts:104:16)", "msg": "Impossible to route icc-usd-resource-deleted schema, filtered out" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.214842+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742205663214, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "IccRestKafkaConsumer.handleEvent (src\/kafka\/consumer\/iccRest\/IccRestKafkaConsumer.ts:109:12)", "msg": "[handleEvent] received with eventType: icc-usd-resource-deleted finished" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.214948+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205663231, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "KafkaConsumer.<anonymous> (src\/kafka\/consumer\/iccRest\/IccRestKafkaConsumer.ts:74:14)", "msg": "ICC consumer received kafka message with key: 61a1559e-2c25-4cf2-a586-c4566783b2d2" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.231316+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742205663231, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-report-generic-data' for consumer group='icc-rest'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.231430+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205663231, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"incidentId\":\"61a1559e-2c25-4cf2-a586-c4566783b2d2\",\"timestamp\":\"2025-03-17T10:01:03.179Z\",\"sectionTitle\":\"Change Implementations updated\",\"contentObject\":{\"emptyData\":\"All Change Implementations have been removed\",\"dataTitle\":\"Change Implementations updated with the following information:\",\"data\":[{\"text\":\"73083777\",\"important\":true,\"explain\":false,\"separator\":\" - \",\"moreText\":{\"text\":\"CI-59874639\",\"important\":false,\"explain\":false,\"separator\":\" \",\"moreText\":{\"text\":\"Need to capture heap and thread dump and restart eitserv & istio-proxy\",\"important\":false,\"explain\":true,\"separator\":\" \"}}}]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.231453+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205663231, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.231474+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205663231, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.231526+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742205663231, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.231607+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205663231, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "KafkaConsumer.<anonymous> (src\/kafka\/consumer\/iccRest\/IccRestKafkaConsumer.ts:79:16)", "msg": "Received json message with key: 61a1559e-2c25-4cf2-a586-c4566783b2d2" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.231727+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205663231, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "IccRestKafkaConsumer.handleEvent (src\/kafka\/consumer\/iccRest\/IccRestKafkaConsumer.ts:96:12)", "msg": "[handleEvent] received with eventType: icc-report-generic-data" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.231837+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205663231, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "IccRestKafkaConsumer.handleEvent (src\/kafka\/consumer\/iccRest\/IccRestKafkaConsumer.ts:104:16)", "msg": "Impossible to route icc-report-generic-data schema, filtered out" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.231952+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742205663231, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "IccRestKafkaConsumer.handleEvent (src\/kafka\/consumer\/iccRest\/IccRestKafkaConsumer.ts:109:12)", "msg": "[handleEvent] received with eventType: icc-report-generic-data finished" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.232053+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205663236, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "KafkaConsumer.<anonymous> (src\/kafka\/consumer\/iccRest\/IccRestKafkaConsumer.ts:74:14)", "msg": "ICC consumer received kafka message with key: 61a1559e-2c25-4cf2-a586-c4566783b2d2" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.236282+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205663236, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-17T10:01:03.228Z\",\"user\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"incident\":{\"id\":\"61a1559e-2c25-4cf2-a586-c4566783b2d2\",\"slackChannel\":{\"id\":\"C08J1MFPCTE\",\"name\":\"icc-73082049\"},\"subject\":\"SCRTLapp 1P Availability.json status down on LA5-LAPP1-7-IA4.OPS.SFDC.NET\",\"description\":\"Created from PagerDuty Incident https:\/\/salesforce.pagerduty.com\/incidents\/Q3I78MQOMI6YYP\\nService: scrtlapp (1P) (https:\/\/salesforce.pagerduty.com\/service-directory\/P6GSTPJ)\\nEscalation Policy: GUS: SCRT1 DevOps Incident EP (https:\/\/salesforce.pagerduty.com\/escalation_policies\/PL4J2S6)\\n-----\\nIncident summary: [#14026433] SCRTLapp 1P Availability.json status down on LA5-LAPP1-7-IA4.OPS.SFDC.NET\\n-----\",\"detectedTime\":\"2025-03-16T12:03:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3I78MQOMI6YYP\",\"impact\":[\"FeatureDisruption\"],\"impactStartTime\":\"2025-03-16T12:03:00.000Z\",\"impactEndTime\":\"2025-03-17T09:54:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/ick-yzrg-gpk\",\"additionalJoiningInfo\":\"https:\/\/meet.google.com\/ick-yzrg-gpk\"},\"roles\":[{\"createdAt\":\"2025-03-16T12:03:32.212Z\",\"modifiedAt\":\"2025-03-16T12:03:32.212Z\",\"createdBy\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"modifiedBy\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"id\":\"b1286186-4330-4b0d-a100-e431a0256cf9\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Other\",\"createdAt\":\"2025-03-16T12:03:32.212Z\",\"scrumTeamId\":\"a00B0000003LZHbIAO\",\"team\":\"SCRT1 DevOps\",\"caseNumber\":\"73082049\",\"caseRecordId\":\"500EE00001Tx5nLYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/DT0OAs4PbMd6\",\"engagedAt\":\"2025-03-16T12:09:02.062Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-17T09:56:37.103Z\"},\"eventObj\":[],\"requestId\":\"qlxzz-d1uhth-hcwqo-sxku4-1742205661329\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.236513+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205663236, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.236569+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742205663236, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.236621+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205663236, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "KafkaConsumer.<anonymous> (src\/kafka\/consumer\/iccRest\/IccRestKafkaConsumer.ts:79:16)", "msg": "Received json message with key: 61a1559e-2c25-4cf2-a586-c4566783b2d2" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.236743+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205663236, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "IccRestKafkaConsumer.handleEvent (src\/kafka\/consumer\/iccRest\/IccRestKafkaConsumer.ts:96:12)", "msg": "[handleEvent] received with eventType: icc-usd-resource-created" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.236848+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205663236, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "IccRestKafkaConsumer.handleEvent (src\/kafka\/consumer\/iccRest\/IccRestKafkaConsumer.ts:104:16)", "msg": "Impossible to route icc-usd-resource-created schema, filtered out" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.236950+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742205663236, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "IccRestKafkaConsumer.handleEvent (src\/kafka\/consumer\/iccRest\/IccRestKafkaConsumer.ts:109:12)", "msg": "[handleEvent] received with eventType: icc-usd-resource-created finished" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.237050+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205663239, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "KafkaConsumer.<anonymous> (src\/kafka\/consumer\/iccRest\/IccRestKafkaConsumer.ts:74:14)", "msg": "ICC consumer received kafka message with key: 61a1559e-2c25-4cf2-a586-c4566783b2d2" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.239461+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205663239, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-17T10:01:02.337Z\",\"user\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"name\":\"Gajendra Tripathi\",\"email\":\"gtripathi@salesforce.com\"},\"incident\":{\"id\":\"61a1559e-2c25-4cf2-a586-c4566783b2d2\",\"slackChannel\":{\"id\":\"C08J1MFPCTE\",\"name\":\"icc-73082049\"},\"subject\":\"SCRTLapp 1P Availability.json status down on LA5-LAPP1-7-IA4.OPS.SFDC.NET\",\"description\":\"Created from PagerDuty Incident https:\/\/salesforce.pagerduty.com\/incidents\/Q3I78MQOMI6YYP\\nService: scrtlapp (1P) (https:\/\/salesforce.pagerduty.com\/service-directory\/P6GSTPJ)\\nEscalation Policy: GUS: SCRT1 DevOps Incident EP (https:\/\/salesforce.pagerduty.com\/escalation_policies\/PL4J2S6)\\n-----\\nIncident summary: [#14026433] SCRTLapp 1P Availability.json status down on LA5-LAPP1-7-IA4.OPS.SFDC.NET\\n-----\",\"detectedTime\":\"2025-03-16T12:03:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3I78MQOMI6YYP\",\"impact\":[\"FeatureDisruption\"],\"impactStartTime\":\"2025-03-16T12:03:00.000Z\",\"impactEndTime\":\"2025-03-17T09:54:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/ick-yzrg-gpk\",\"additionalJoiningInfo\":\"https:\/\/meet.google.com\/ick-yzrg-gpk\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Other\",\"createdAt\":\"2025-03-16T12:03:32.212Z\",\"closingDetails\":{\"productTag\":\"a1aB00000002VGCIA2\",\"detectedByServiceOwner\":true,\"prbNumber\":null,\"proximateCause\":\"Closing this icc as tracking same incident to another channel #icc-73095026\",\"customerExperience\":\"Customer is facing feature disruption from omni side\",\"immediateResolution\":\"We have found SE has too many request to IA4\/SP5 even after IR , later SE has updated the right URI with IA7\/Sp5 and then perform site switch which actually resolved the issue.\\nAlso closing this icc as tracking same incident to another channel #icc-73095026\",\"aarQuestions\":\"NA\",\"changes\":\"73083777\",\"breakFix\":\"73083777\",\"productTagName\":\"SCRT1 ProdOps\",\"closedBy\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"incidentId\":\"61a1559e-2c25-4cf2-a586-c4566783b2d2\",\"createdBy\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"modifiedBy\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-17T10:01:02.256Z\",\"modifiedAt\":\"2025-03-17T10:01:02.256Z\",\"id\":\"e15c712f-6c74-4607-a3ac-760221781c4d\"},\"scrumTeamId\":\"a00B0000003LZHbIAO\",\"team\":\"SCRT1 DevOps\",\"caseNumber\":\"73082049\",\"caseRecordId\":\"500EE00001Tx5nLYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/DT0OAs4PbMd6\",\"engagedAt\":\"2025-03-16T12:09:02.062Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-17T09:56:37.103Z\"},\"requestId\":\"qlxzz-d1uhth-hcwqo-sxku4-1742205661329\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.239795+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205663240, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "IccRestKafkaConsumer.handleEvent (src\/kafka\/consumer\/iccRest\/IccRestKafkaConsumer.ts:104:16)", "msg": "Impossible to route icc-incident-closed schema, filtered out" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.240706+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 40, "time": 1742205663291, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "AsyncHandler.handleUsdResourcePatched (src\/service\/async\/asyncHandler.ts:437:18)", "msg": "[asyncHandler.handleUsdResourcePatched] nothing to patch for 61a1559e-2c25-4cf2-a586-c4566783b2d2" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.292139+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742205663292, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "IccRestKafkaConsumer.handleEvent (src\/kafka\/consumer\/iccRest\/IccRestKafkaConsumer.ts:109:12)", "msg": "[handleEvent] received with eventType: icc-usd-resource-response finished" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:03.292957+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205664251, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "KafkaConsumer.<anonymous> (src\/kafka\/consumer\/iccRest\/IccRestKafkaConsumer.ts:74:14)", "msg": "ICC consumer received kafka message with key: 61a1559e-2c25-4cf2-a586-c4566783b2d2" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:04.251745+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742205664251, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-to-change-implementation-response' for consumer group='icc-rest'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:04.251831+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205664251, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-17T10:01:03.536Z\",\"incidentId\":\"61a1559e-2c25-4cf2-a586-c4566783b2d2\",\"user\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"responses\":[{\"changeImplementationId\":\"a2dEE000018LzUnYAK\",\"response\":{\"id\":\"a5NEE000000Ne4n2AC\",\"success\":true,\"errors\":[]}}]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:04.251852+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205664251, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:04.251865+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205664251, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:04.251927+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205664251, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "KafkaConsumer.<anonymous> (src\/kafka\/consumer\/iccRest\/IccRestKafkaConsumer.ts:79:16)", "msg": "Received json message with key: 61a1559e-2c25-4cf2-a586-c4566783b2d2" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:04.252138+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205668265, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "GusExportEventProcessor.processEvent (src\/kafka\/processor\/iccRest\/gusExportEventProcessor.ts:63:12)", "msg": " Handle process event icc-gus-response in GusExportEventProcessor for payload : {\"createdAt\":\"2025-03-17T10:01:08.212Z\",\"user\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"name\":\"Gajendra Tripathi\",\"email\":\"gtripathi@salesforce.com\"},\"incident\":{\"id\":\"61a1559e-2c25-4cf2-a586-c4566783b2d2\",\"slackChannel\":{\"id\":\"C08J1MFPCTE\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tx5nLYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-17T10:01:08.212Z\",\"recordId\":\"500EE00001Tx5nLYAR\",\"incidentId\":\"61a1559e-2c25-4cf2-a586-c4566783b2d2\",\"caseNumber\":\"73082049\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:08.265699+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205668265, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "GusExportEventProcessor.handleGusResponse (src\/kafka\/processor\/iccRest\/gusExportEventProcessor.ts:78:12)", "msg": "GUS export event: incident_closed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:08.265947+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 50, "time": 1742205668265, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "GusExportEventProcessor.handleGusResponse (src\/kafka\/processor\/iccRest\/gusExportEventProcessor.ts:112:16)", "msg": "[GusExportEventProcessor.processEvent] Unsupported gusExport event received: incident_closed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:08.266774+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742205668267, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "IccRestKafkaConsumer.handleEvent (src\/kafka\/consumer\/iccRest\/IccRestKafkaConsumer.ts:109:12)", "msg": "[handleEvent] received with eventType: icc-gus-response finished" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:08.267782+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742205668322, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-report-finished' for consumer group='icc-rest'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:08.322882+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205668322, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-17T10:01:08.313Z\",\"incident\":{\"id\":\"61a1559e-2c25-4cf2-a586-c4566783b2d2\",\"slackChannel\":{\"id\":\"C08J1MFPCTE\",\"name\":\"icc-73082049\"},\"subject\":\"SCRTLapp 1P Availability.json status down on LA5-LAPP1-7-IA4.OPS.SFDC.NET\",\"description\":\"Created from PagerDuty Incident https:\/\/salesforce.pagerduty.com\/incidents\/Q3I78MQOMI6YYP\\nService: scrtlapp (1P) (https:\/\/salesforce.pagerduty.com\/service-directory\/P6GSTPJ)\\nEscalation Policy: GUS: SCRT1 DevOps Incident EP (https:\/\/salesforce.pagerduty.com\/escalation_policies\/PL4J2S6)\\n-----\\nIncident summary: [#14026433] SCRTLapp 1P Availability.json status down on LA5-LAPP1-7-IA4.OPS.SFDC.NET\\n-----\",\"detectedTime\":\"2025-03-16T12:03:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3I78MQOMI6YYP\",\"impact\":[\"FeatureDisruption\"],\"impactStartTime\":\"2025-03-16T12:03:00.000Z\",\"impactEndTime\":\"2025-03-17T09:54:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/ick-yzrg-gpk\",\"additionalJoiningInfo\":\"https:\/\/meet.google.com\/ick-yzrg-gpk\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Other\",\"createdAt\":\"2025-03-16T12:03:32.212Z\",\"closingDetails\":{\"productTag\":\"a1aB00000002VGCIA2\",\"detectedByServiceOwner\":true,\"prbNumber\":null,\"proximateCause\":\"Closing this icc as tracking same incident to another channel #icc-73095026\",\"customerExperience\":\"Customer is facing feature disruption from omni side\",\"immediateResolution\":\"We have found SE has too many request to IA4\/SP5 even after IR , later SE has updated the right URI with IA7\/Sp5 and then perform site switch which actually resolved the issue.\\nAlso closing this icc as tracking same incident to another channel #icc-73095026\",\"aarQuestions\":\"NA\",\"changes\":\"73083777\",\"breakFix\":\"73083777\",\"productTagName\":\"SCRT1 ProdOps\",\"closedBy\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"incidentId\":\"61a1559e-2c25-4cf2-a586-c4566783b2d2\",\"createdBy\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"modifiedBy\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-17T10:01:02.256Z\",\"modifiedAt\":\"2025-03-17T10:01:02.256Z\",\"id\":\"e15c712f-6c74-4607-a3ac-760221781c4d\"},\"scrumTeamId\":\"a00B0000003LZHbIAO\",\"team\":\"SCRT1 DevOps\",\"caseNumber\":\"73082049\",\"caseRecordId\":\"500EE00001Tx5nLYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/DT0OAs4PbMd6\",\"engagedAt\":\"2025-03-16T12:09:02.062Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-17T09:56:37.103Z\"},\"eventObj\":{\"link\":\"https:\/\/salesforce.quip.com\/DT0OAs4PbMd6\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:08.322921+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 30, "time": 1742205668323, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:08.323053+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "level": 20, "time": 1742205668323, "pid": 57, "hostname": "dyno-29fe1f62-1717-4e2e-a3ce-44d5504690f1", "name": "icc-rest", "caller": "KafkaConsumer.<anonymous> (src\/kafka\/consumer\/iccRest\/IccRestKafkaConsumer.ts:79:16)", "msg": "Received json message with key: 61a1559e-2c25-4cf2-a586-c4566783b2d2" }, "source": "heroku.app", "sourcetype": "-", "hostname": "49573026-e813-4049-90c3-86218ed32b06", "agent_timestamp": "2025-03-17T10:01:08.323149+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "web.1", "app": "icc-rest-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } }}
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